Do you have Application Support Engineer experience, and are you seeking a new job in Singapore? Cognizant is looking for an Application Support Engineer, and the role comes with an attractive salary and benefits package, including the opportunity to be part of a positive and diverse workplace culture. As an Application Support Engineer, you will investigate and troubleshoot production incidents and develop and maintain applications for system monitoring. In your first few weeks in this Application Support Engineer role, you can expect to: • Investigate and troubleshoot production incidents • Develop and maintain applications used for system monitoring • Assist in coordinating and managing system stability operations such as Disaster Recovery exercises and Quarterly Maintenance as part of the SRE team • Design, develop and provide high-quality deliverables • Communicate and coordinate with different teams To apply for this Application Support Engineer role, you will need experience in production tools development and integration. You will also require the following: • Experience in Java development, Spring Boot and microservices • Fair knowledge of the private banking business process and functions • The ability to collaborate with teams, onsite and offshore, in delivering the solution • Good problem-solving and communication skills In return for your passion, collaborative approach and commitment, you'll receive a generous salary and benefits package, joining a friendly and inclusive culture. At Cognizant, taking care of employees is a priority: • You can pursue innovative career tracks and opportunities here • You can enhance your professional development through education and dedicated training • We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future. To apply for this full-time Application Support Engineer job in Singapore, please contact Cognizant today. Please refer any friends or colleagues for this role or direct them to our Careers page on our website. At Cognizant, we engineer modern businesses to improve everyday life. Because we're dedicated to making a lasting impact. Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique, industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies globally. Learn how Cognizant helps clients lead with digital at www.cognizant.com. Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Dec 12 2023 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Overview of Division/Department NA Company Profile NA Job Responsibilities Supporting team lead for Leading and managing the functions in System Risk Management Identifying and analyze potential risks and vulnerabilities in systems, applications, and technology infrastructure Conduct comprehensive risk assessments to determine potential impact and likelihood of identified risks Create and maintain documentation related to system risks, vulnerabilities, and mitigation strategies including TRM framework in accordance with MAS TRM guidelines Complying regulations, compliances and internal/external audit Supporting team lead to lead incident response efforts in the event of a security breach or system compromise Proceed cross functional support across functions in SGAD, such as business planning team, strategic planning team, HR, Audit function, financial planning team and compliance team Communicate with regional IT team and HO global IT team for any System Risk related matters Communicate with Compliance team for regulations and compliances matters Communicate with Internal/External auditor to support SGAD IT audit as window Support for regional IT team and HO global IT team for any System Risk related matters Job Requirements A Bachelor's Degree from Singapore local universities At least 5 years of experience in technology risks assessment in banking environment. Certification in CISSP / CISA is preferred Knowledge and experience in Governance, Risk and Compliance are needed. Prior experience in MAS regulatory compliance and in a managerial/leadership position are needed. Expertise of technology risk assessment process and creation of remediation plan. Good risks instinct and the ability to acquire consensus among stakeholders. Business-level proficiency in both the English languages as you are required to communicate, read and understand as well as respond and present to stakeholder and leaders.

Established in 2017, QCP Capital is a full suite crypto trading firm and global market leader in options, headquartered in Singapore.

With deep multi-cycle experience, QCP Capital unlocks new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

Our market insights regularly cover macro views, trading updates and web3 developments.

An active early-stage crypto and blockchain investor, QCP Capital’s portfolio includes core trading infrastructure, exchanges, data and token ecosystems.

QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams.

Role

• To work on the design, architecture and building of enterprise systems;
• To work on the building of tools, reports, and feeds to fulfil business requirements from the trading, operations and risk teams of the company;
• To be responsible for software quality, efficiency, cost and operational resiliency;
• To participate actively in cross-company technology efforts to achieve various business and/or operational goals, as the need arises;
• To work closely with the various Heads of business lines and front office trading in the proper implementation and effective maintenance of various systems.
• Candidates who had applied to other different roles are welcome to re-apply for this position if they feel they are fit for this role.

Our Ideal Candidate will possess the following skillsets

• Experience in a cloud environment.
• Strong Computer Science fundamentals
• Software architecture and design

Cloud infrastructure

AWS or other major cloud platforms

• Extensive Java experience is beneficial but not a requisite.

Including Spring Boot ideally

• Database design and management

PostgreSQL ideally

• Queue-based systems

Kafka ideally

• Running agile software development teams (Scrum)

JIRA and Atlassian suite

• Testing approach and implementation

Unit/integration testing

Functional testing

• DevOps experience

CI/CD pipeline development

Containerised systems

Automated deployment

Education and Experience

• At least 2 years of experience working in a technical role.
• Bachelor’s or postgrad from a renowned University in a related field
• AWS certification a distinct advantage
• Fresh graduates welcome to apply

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

Our client is a statutory board under Government of Singapore, they are now looking for Software Engineer (Devices) to support the team.

The activities required to be performed shall include the following:

• Requirements gathering;

• Design, development, and maintenance of the software;

• Preparation and submission of deliverables throughout the software development lifecycles such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the standard adopted by the Authority;

• Assist the Authority with day-to-day application support issues; and

• Liaise with users on the requirement, design and testing issues.

• Tertiary qualification in Electrical/ Electronics/ Mechanical Engineering/ Computer Science or a relevant discipline

• At least 3 years in software development and system integration

• Experiences in C++ application development in Windows/Embedded platforms

• Knowledge or work experiences in the following areas is an added advantage:

➢ Java application development

➢ Web application using HTML/HTML5, JavaScript and JavaScript Framework (i.e. AngularJS, ExtJS, JQuery, Bootstrap)

➢ Interfacing with database (i.e. MS SQL, Oracle, MySQL) using ODBC/JDBC and SQL

➢ Multi-tier software architecture design and implementation

➢ Object-oriented software design and UML modelling

➢ Virtualization using Containerisation (e.g. docker)

➢ Applications development and deployment into Commercial Cloud (e.g. AWS)

➢ Application development for Desktops / Workstations

➢ Web services in Commercial Cloud (e.g. AWS)

➢ AWS Lambda Functions using Python or JavaScript

➢ Single Sign-on solutions (e.g. OAuth, OpenID Connect, SAML)

➢ Secure communication (e.g. MQ, SFTP, FTP-S)

• Strong analytical and problem-solving skills

• Resourceful and self-motivated team player

Responsiblities:

• Assist in managing incoming leads and inquiries, ensuring prompt response and proper routing to the appropriate sales representatives.
• Provide administrative assistance to the sales team, including data entry, scheduling meetings, maintaining calendars, and preparing sales-related documentation.
• Assist in creating and formatting maintenance proposals, including assembling necessary documentation, cost estimates, and service details.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and project details using CRM software or other tools.
• Liaise with clients to schedule appointments, gather information, and relay important details between clients and the sales team.
• Conduct follow-up calls or emails to gather feedback, answer queries, and ensure client satisfaction after proposal submissions or sales interactions.
• Generate regular sales reports, performance metrics, and activity summaries for the sales team and management.
• Work closely with internal departments such as engineering, operations, and finance to coordinate project handovers, invoicing, and other operational aspects.
• Develop a basic understanding of ACMV systems and maintenance processes to facilitate effective communication with clients and internal teams.
• Assist the sales team with various ad hoc tasks, such as market research, competitor analysis, and preparing materials for client presentations.
   

Requirements:

• Diploma or equivalent in Engineering such as Mechanical or Electrical
• Previous experience in an administrative or sales support role is preferrer
•  Experience in the HVAC or maintenance industry is advantageous.
• Able to perform technical calculation (heat load, cold load), onsite visitation, selection.
• Excellent written and verbal communication skills for effective interaction with clients and internal teams.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661