Responsibilities
• Respond to network appliances connectivity issues and resolve any issues within the confines of the office.
• Collaborate with partners and service vendors to ensure that the proxy, firewalls, and network appliances stay operational.
• Responsible for configuration and maintaining Routers, Switches, Firewalls, Proxy/Web Isolation, Load-Balancer and Security Patches for equipment.
• Troubleshoot, provide resolution and raising tickets when networking equipment face issues.
• Create, maintain, and update documentation as it relates to configuration, process, and service records.
• Monitoring security measures for the protection of computer systems, networks, and information
• Responsible for providing customer support in solving all phases of complex information security related technical problems.
• Reviews and recommends information security solutions to customer problems based on an understanding of products/systems test results.
Skills/Requirement
• 5 years of experience in Network Infra Setup and Operations and at least 3 to 5 full delivery cycle implementations of relevant projects
• Knowledge of routing, switching, firewall, proxy/web isolation and data center operation.
• Able to work well in a team environment and use tools like Visio and Wireshark.
• Required to work on wee hours, weekends, and public holidays.