Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR46297

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

- Perform impact analysis on Project scope and document proposed solution and estimated required effort

- Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

- Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

- Define and ensure traceability from functional specifications to business requirements

- Ownership of the creation of functional design specifications and technical design document

- Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

- Review and contribute to test planning and design for SIT and UAT

- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

- Provide input to impact assessment and estimation for Project Change Request

- Manage and work with vendor and internal teams to successfully deliver committed scope for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Key Requirements:

- AML/Compliance Tech system enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work for the NetReveal AML application

- Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work

- Strong Oracle SQL, PL/SQL and Unix skills

- Good application design operational impact awareness

Technical Skills:

· SQL / PL-SQL, Java, Unix shell scripts

· Netreveal / Actimize / Fircosoft AML application,

· DevOps change process familiarity (Bitbuket, Jenkins), Control-M, Aldon

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

- At least 6 years working experience in systems analysis, systems design, systems development, and systems quality assurance.

- Ability to work independently in gathering requirements from users, designing, implementing, and maintaining application systems.

- Relevant working experience in the following platforms and programming languages (for the support of the Statistical Systems):

i) IBM Mainframe MVS/ESA

ii) Easytrieve Plus

iii) SAS

iv) Teradata

v) Microsoft SQL Server

vi) Microsoft SQL DTS/SSIS

- Relevant working experience (for support of the statistical systems):

i) To service ad-hoc and urgent statistical requests

ii) To maintain/enhance the statistical and survey systems

iii) Data warehouse projects

- Relevant working experience in the following platforms and programming languages (for the support of the data warehouse):

i) IBM Mainframe MVS/ESA

ii) SAS

iii) Teradata

iv) Microsoft SQL Server

v) Microsoft SQL DTS/SSIS

vi) Tableau

vii) Informatica PowerCenter

- Relevant working experience (for the support of the data warehouse):

i) Data warehouse design, development, and its maintenance

ii) Data loading and its process

iii) Data model and the use of data modeling tool

- Good communication and writing skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Job Requirements:

- At least 6 years of working experience in:
i) Relational Databases:
- Teradata or DB2
ii) Operating Environment:
- IBM Mainframe
- Z/OS (OS/390)

- At least 4 years of working experience in user requirement gathering, system analysis, design, and testing.

- Able to develop and maintain complex programs using one of the following programming languages:
i. Easytrieve Plus
ii. COBOL

- Able to develop and maintain codes in at least one of the following programming languages
i. Gupta Team Developer/Unify
ii. Visual Basic
iii. C++
iv. Java
v. C# or .NET

- Good communication and writing skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Role and Responsibilities:

Programme Management:

• Oversight of the IT programme, track the projects’ progress to ensure projects are on track and aligned with overall IT programme timeline.
• Identify, track and manage the risks, assumptions, issues and dependencies for the overall IT programme.
• Coordinate activities among different projects and supporting the system integration between systems.

Work Plan and Budgeting:

• Work with relevant parties (delivery teams, vendors, ops users, etc) to plan and budget the decommissioning of application systems that will no longer used, decanding of services/facilities within systems, and commissioning of new services/facilities
• Collate business requirements of stakeholders, including working with delivery teams for solution review board submissions, ITQ/RFP submissions, and approval papers.
• Work with delivery teams to obtain the costings, including review the cost reasonableness.
• Work with relevant parties (vendors, delivery teams,ministry etc) to advise users on adoption of technologies/systems/national initiatives.

Project Delivery:

• Work with relevant parties (delivery teams, vendors, ops users, etc) to procure, perform installation, setup, testing and full-dress rehearsals of application systems for the commissioning of new services / facilities
• Facilitate and participate in cluster / institution workflow study, workgroup discussion to provide IT advice, including driving National IT initiatives adoption.
• Plan and track the required activities for IT readiness, deployment, and implementation.
• Tracking of key performance indicators for institution / cluster projects such as timely project delivery, quality of systems delivered, user satisfaction of systems delivered, etc.
• Management and reporting of project development, maintenance and support activities.
• Support users in user acceptance testing (UAT), and system integration testing between different systems.
• Work with users and delivery teams to resolve IT issues and timely resolution / implementation.
• Ensure IT systems and implementation adhere to thepolicies, standards, and guidelines, supporting the Security risk Assessment and Solution Review Board (SRB) approval for projects.
• Support the activities for operation transition, business continuity planning (BCP), full dress rehearsal and hospital go-live.

Others:

• Perform a secretariat role for the Campus Development meetings.
• Prepare and present the required materials for relevant forums in the institution/cluster (eg. IT committees, management meetings, steering comm meetings, etc)
• Support and manage ad-hoc IT requests from institution/cluster, IT issues resolution etc.
• Support audit requests as raised from internal / external audits.
• Undertake any requests as directed and in alignment with organization objectives and goals.

Requirements / Qualifications

• Bachelor Degree in Computer Science or equivalent (IT related field preferred)
• Strong experience in project management
• Excellent problem solving skills (including troubleshooting in IT related context).
• Excellent written/communication and interpersonal skill
• Strong organisational and customer service skills
• Able to lead and work with cross functional teams

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR46297

Job Level: More than 10 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities:

- Perform impact analysis on Project scope and document proposed solution and estimated required effort

- Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

- Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

- Define and ensure traceability from functional specifications to business requirements

- Ownership of the creation of functional design specifications and technical design document

- Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

- Review and contribute to test planning and design for SIT and UAT

- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

- Provide input to impact assessment and estimation for Project Change Request

- Manage and work with vendors and internal teams to successfully deliver committed scope for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Key Requirements:

- AML/Compliance Tech system enhances delivery experience in the banking industry

- Hands-on experience in design and configurations/development work for the NetReveal AML application

- Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix its work

- Strong Oracle SQL, PL/SQL and Unix skills

- Good application design operational impact awareness

Technical Skills:

· SQL / PL-SQL, Java, Unix shell scripts

· Netreveal / Actimize / Fircosoft AML application,

· DevOps change process familiarity (Bitbucket, Jenkins), Control-M, Aldon

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Responsibilities:

• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security system and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations, Apps etc.
• Ensure the efficiency and reliability of IT infrastructure.
• Support web development and maintain Company portals.
• Maintain and support the Dynamics NAV ERP system.
• Conduct programming and develop Apps to support business operation.
• Provide IT support to internal and external users as needed.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Minimum Diploma in IT, Computer Engineering, or a related field.
• Knowledge of system security, networking and database management.
• Good programming skills, with app development experience is a plus.
• Familiarity with access control, CCTV, and alarm systems is an advantage.
• Experience supporting: Microsoft Dynamic Navison ERP
• Experience supporting User, Network

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities

• Prospect for potential new clients and turn this into increased business

• Meet potential clients by growing, maintaining, and leveraging your network

• Research and build relationships with new clients

• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

• Participate in pricing the solution/service

• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

• Participate and attend functions such as trade exhibitions and conferences, and provide feedback and information on market trends, as well as prospect for new clients

• Organize technology demonstration events to showcase capabilities and engage potential customers

• Present new products and services and enhance existing relationships

• Work with technical staff and other internal colleagues to meet customer needs

• Present and apprise company’s management on sales progress during bi-monthly sales review meeting

Requirements

• Bachelor's degree in Engineering or Business

• At least 3-5 years of sales or marketing experience will be of advantage

• Experience in Defence System will be of advantage

• Good Networking Skills

• Persuasion

• Proposal Writing

• Closing Skills

• Motivation for Sales

• Good Prospecting Skills

• Sales & Biz Orientated

• Identification of Customer Needs and Challenges

• Professionalism

• Microsoft Office (Word, PowerPoint)

• Working location is in Ang Mo Kio

• Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Analysis of project requirements and propose the solutions accordingly.

• Development of system technical specifications.

• Development of system architectures and integration with 3rd parties' systems.

• Technical interface with customers and other contractors.

• Realization of testing and commissioning works onsite.

• Network troubleshooting for wired and wireless systems both.

• Technical support to systems once into operation after commissioning.

• Onsite testing and commissioning.

Requirements:

•Tertiary qualification in Electrical and Electronics Engineering

•Minimum 6 years experience working on various communication systems technologies such as fibre-optic transmissions, digital trunked radio, public address and telephony, CCTV surveillance, access management and travel information systems.

•Experience in implementing railway-related projects.

Job Description:

We are seeking a highly skilled Senior System Analyst cum Developer with extensive experience in Microsoft Power Platform and Microsoft Modern Workplace to join our dynamic IT team. In this role, you will be responsible for designing, developing, and implementing solutions using Power Apps, Power Automate, Power BI, and other components of the Power Platform suite. You will collaborate closely with business stakeholders to gather requirements, analyze, processes, and streamline operations through automation and efficient application development.

Key Responsibilities:

• Design, develop, test, and deploy Microsoft Power Platform solutions including Power Apps, Power Automate flows, and Power BI dashboards.
• Customize and extend Microsoft Dynamics 365 using Power Platform tools.
• Analyze business processes and workflows to identify opportunities for automation and process improvement.
• Work closely with business users to gather requirements, create technical specifications, and deliver solutions that meet business needs.
• Provide technical leadership and guidance to junior developers and analysts.
• Collaborate with cross-functional teams including IT, business operations, and external vendors to ensure successful project delivery.
• Stay current with industry trends and best practices related to Microsoft Power Platform and recommend improvements or enhancements based on emerging technologies.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Proven experience as a Senior System Analyst cum Developer with a focus on Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Microsoft Modern Workplace.
• Strong understanding of Microsoft Dynamics 365 platform and its integration capabilities with Power Platform.
• Experience in designing and implementing complex Power Apps solutions with a focus on user experience and functionality.
• Proficiency in Power Automate (formerly Microsoft Flow) for workflow automation and integration.
• Experience in developing Power BI dashboards and reports for data visualization and business intelligence.
• Excellent analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
• Strong communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all levels.
• Microsoft Power Platform certifications (such as Power Apps Developer Associate, Power Platform Functional Consultant) are a plus.

Preferred Qualifications:

• Experience with other Microsoft technologies such as SharePoint, Azure, and Office 365.
• Knowledge of Agile development methodologies.
• Experience in mentoring and coaching junior team members.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Role: Pega LSA

Role Type: Contract 12 months

Basic Responsibilities:

Work as team member in multi-disciplinary and dynamic team. Functional service delivery roles include Team Leader, Content or Domain Expert, Senior Domain/Module Consultant, and Lead Business or Systems Analyst. Leads or supports the analysis, design, development and implementation of systems and software, as well as the completion of other project work streams and deliverables. May also lead project modules or work activities as appropriate and can formulate solutions to defines/specific business or technical issues.

Qualifications Required

· 5+ years as a practicing LSA for multiple accounts.

· 10+ years of total pega Experience

· Certified LSA

· Strong stakeholder Management

· Devops &Agile Experience

· Good Knowledge on all rule types- UI, Flows, Flow Actions, Harness, Integration, Agents & Activities.

· Working Knowledge on Prior Robotics, API Standards, Enterprise Security Protocols, Performance Monitoring &improvement

Specific Responsibilities:

· Experience in Development in Banking and Financial

· Good Knowledge on all rule types - Sound experience on using debugging tools like Tracer, Clipboard, SMA and Live UI.

· Proficient in Pega Implementation cycle that includes PRC deployment, development, testing, bug fixing &troubleshooting

· Having good understanding on the rules management and associated tools such as export &import tools skimming and bulk processing tools.

· Good knowledge of SQL using Oracle

· Having Strong base in web designing & development using HTML & JS, Strong communication and presentation.

· Implementing and following agile/scrum processes within self-organizing team.

· Manage the overall key design areas of a Pega implementation

· Use expert consulting skills to manage project scope and client expectations

· Actively collaborate with other teams to solve cross functional challenges.

· Actively participate Business value assessment and business requirements elaboration phases.

· Actively participate in the requirements, design and construction phases; to lead to success.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Responsibilities

• Prospect for potential new clients and turn this into increased business

• Meet potential clients by growing, maintaining, and leveraging your network

• Research and build relationships with new clients

• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

• Participate in pricing the solution/service

• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

• Participate and attend functions such as trade exhibitions and conferences, and provide feedback and information on market trends, as well as prospect for new clients

• Organize technology demonstration events to showcase capabilities and engage potential customers

• Present new products and services and enhance existing relationships

• Work with technical staff and other internal colleagues to meet customer needs

• Present and apprise company’s management on sales progress during bi-monthly sales review meeting

Requirements

• Bachelor's degree in Engineering or Business

• At least 3-5 years of sales or marketing experience will be of advantage

• Experience in Defence System will be of advantage

• Good Networking Skills

• Persuasion

• Proposal Writing

• Closing Skills

• Motivation for Sales

• Good Prospecting Skills

• Sales & Biz Orientated

• Identification of Customer Needs and Challenges

• Professionalism

• Microsoft Office (Word, PowerPoint)

• Working location is in Ang Mo Kio

• Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

At least 6 years of web-based enterprise application development experience using Java Technologies.

Working experience in Object-Oriented Analysis and Design.

Java programming experience in one or more of the following operating systems:

- Windows

- Unix (Solaris)

- Linux

Proficiency in the following:

Java Enterprise Edition or Spring or equivalent.

Development of Web-based applications using UI frameworks such as Angular/AngularJS, JQuery, Struts, or equivalent.

Development of application using Persistence frameworks such as Hibernate, JPA, or equivalent.

Development of Web services, Restful services, or equivalent.

Relational Databases like DB2, SQL Server, Oracle.

Using tools for testing.

IDE such as Eclipse, JDeveloper, Netbeans, or equivalent.

Spring framework.

Working experience in using the following:

- Application Servers like Websphere, Weblogic, or equivalent.

- Webserver like Apache Webserver, Microsoft IIS, or equivalent.

- Able to work independently in gathering requirements from users, translating them into system specifications, designing, testing, implementing, maintaining application systems

- Working experience in the followings:

- Integration with Mainframe system

- Messaging system (eg. IBM MQ)

- Document or Content management system

- Responsive Web Design

- Service-Oriented Architecture

- Rules Engines

- Performance testing and related tools

- Primefaces, Hibernate, Spring Batch, Jmeter

- Working experience in one or more of the following standards:

- Web (HTML/CSS)

- Extensible Markup Language (XML)

- Service Component Architecture (SCA)

- Angular

- React

- Working experience in COBOL, CICS, DB2

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Who Are We Looking For

You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client's infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery.

Your duties & responsibilities should include, but are not limited to:

• Provide Level 2 / 3 IT support to End-Users & Infrastructure Devices (onsite / remotely)
• Deploy, Manage and Maintain servers and networks (L3)
• Troubleshooting Network and Server devices (Active Directory, GPOs, OUs experiences)
• Producing Reports to clients during Onboarding / Maintenance
• Ensuring Clients’ System Documentation is accurate and up to date
• Provide front-line IT support to employees via walk-ups, tickets, and MS Teams
• Maintain accurate ticketing processes and asset management tracking records
• Provide emergency requests / VVIP support / Project deployment outside of business hours
• Monitor, troubleshoot, and repair IT hardware and software
• Handle hardware and software sourcing / purchasing / liasing
• Write and update technical documentation for end users and the IT team
• Assist in Projects / Audits / Onboarding based task given by the IT team
• Liaising with 3rd party vendors

You’re Good At

• Good interpersonal skills
• Highly adaptable and flexible
• High level of ethics, values, integrity and trust
• High proficiency in both written and spoken English
• Windows Server Knowledge (AD, GPOs, OU Experiences)

Will Be Awesome If You Are/Have

• Highly disciplined and productive when working independently
• Takes initiative to identify gaps and develop solutions to close the gaps
• Good in follow up and follow through to complete tasks
• Powershell / CMD Line Scripting
• Deployment Knowledge (SCCM/Intune/Custom Imagings/Software Centers)

Your Qualifications

• Minimum 5 years of experience providing IT support in a corporate environment
• Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment

**Only shortlisted candidates would be notified**

**Only fully vaccinated with primary vaccination series may apply**

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We are looking for an experienced Senior System Analyst to join our team! As a System Analyst, you will be responsible for analysing, studying, and implementing new system solutions. You will be monitoring current processes and implementing new solutions with the goal to improve overall business efficiency. You will be working with our team of engineers and developers who are proficient in IT, programming and software development.

Key Responsibilities

• Drive Requirements Lifecycle: From abstract product vision all the way to detailed functional requirements, system integration, and business processes required to support them.
• Bridge Product Owners and Developers: Translate the high-level product vision and initiatives into tangible, detailed requirements for developers. This can be in the form of technical documentation, systems integration documentation, API specifications, data models, architecture diagrams, process flows, or functional specifications.
• Support Development: Support developers and testers by providing the first level of clarifications during development and testing.
• User Stories: Define detailed user stories based on business requirements. Ensure that user stories have sufficient details so that developers are able to estimate and work with them.
• Business Processes: Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders to get detailed requirements, and ensure that they are met through proposed solutions.
• Technical Documentation: Create and extend existing technical documentation to describe the infrastructure, security, functions of the system.

Prerequisites

• Good understanding of digital banking products and processes.
• Detail oriented.
• Strong API experience, 5+ years hands on dev exp in Java
• Experience in Data Modelling and DB design ( Oracle, MS SQL Server and Postgres )
• Ability to translate high-level requirements into detailed documentation within the organisation’s context.
• Familiarity with Visual studio and Swagger plugin to create YAML files.
• Ability to evaluate and analyse existing business processes, and uncover areas for improvements.
• Ability to envision and design end to end business processes while keeping an eye on the details.
• Ability to gather critical information from meetings with various stakeholders and produce useful documentation.
• Ability to communicate and clarify requirements with developers.
• Ability to identify and clearly document dependencies.

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences, and mentor-mentee program
• Plenty of snacks (healthy and indulgent), occasional catered lunches, beverages

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

At least 6 years of working experience in the following environment:

i) DBMS:

- DB

- MS SQL Server

ii) Operating Environment:

- IBM Mainframe

- z/OS (OS/390)

- At least 4 years of working experience in system analysis, design, and testing.

- Able to write DB2 programs using the following programming languages:

i) COBOL

ii) CICS

iii) CA-Easytrieve Plus

- Hands-on application development experience in:

i) PEGA PRPC and PEGA frameworks

ii) JAVA

- Experience in using tools like IBM Rational Developer for z Systems (RDz), Integrated Development System for z/OS(IDz), IBM debugger would be an added advantage.

- Good communication and writing skills.

Responsibilities

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role

Requirements:

• Professional Experience between 1 - 3+ years of success in operational/administration and deployment/migration projects in Cloud Environment
• Problem Solving. Ability to solve customer problems through cloud technologies
• Collaboration and Communication. Acknowledged helping to provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure.

Technical

• Strong technical experience with cloud infrastructures, migrations, and technology management preferred
• Azure Certified Administrator or Fundamentals is advantageous

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Description:

· Supporting of foreign workers in Mechanical and Electrical (M&E) installation, repairs and replacement works

· On-site servicing and maintenance of pump systems

· On-site troubleshooting of M&E systems

· Attendance to cases on-site

Additional job Description (upon reaching sufficient skill-level):

· Checking of service reports of foreign workers

· Involve in planning of daily workshop deployment

· Technical planning for projects/jobs preparation

· Technical overseeing the smooth completion of projects

· Communication link with the Company’s administration