Responsibilities

• Review system and application design specifications of document management system developed in OpenText, SharePoint, Newgen etc
• Gather and analyse requirements, map business process, prepare business requirement specifications, flow charts, logical diagrams and process improvements
• Review design and hands-on work on GCC/GCC+, preferably Azure
• Facilitate and support the System Integration Test and User Acceptance Test
• Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditors on IT Application systems
• Understand and review source codes from vendors for deployment
• Provide technical and project management support which includes managing the daily operations of the systems, performing continuous review to improve the systems, and ensuring that the Authority’s appointed contractors comply with the Authority’s requirements
• Offer support in managing, maintaining and testing systems, ensuring their efficient operation and functionality
• Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of systems
• Manage and maintain IT processes, track technical documentation and monitoring of progress - (i) review project deliverables (eg monthly project report, log review for privileged user access, test plan, test reports, application design/code) to ensure the completeness for acceptance (ii) Provide IT operation support for systems
• Ensure that the delivery of the project is compliant with relevant policies and guidelines, and to identify and close any compliance gaps

Requirements

• Degree holder
• At least 5 years of experience in relevant roles
• Expertise in document or records management technology
• Expertise in cloud platforms eg Azure
• Industrial knowledge gained from public sector

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Job Description

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.

• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.

• Translate functional requirements to design.

• Work with technical SMEs to understand their requirements and ensure these are met.

• Define best practices and standards for the microservice implementation.

• Identify and define implementation patterns.

• Lead activities to build accelerators and tools to increase the quality of deliverables.

• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.

• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.

• Continuously seeks to manage and utilize technology, platforms, and systems more efficiently.

• Highlights design risks, provide alternative options and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree in computer science.

• 10 years of technical experience within architecture development, integration of backend systems and development.

• Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.

• Deep knowledge of SOA, Architecture and Design on Microservices, REST Services and Soap Services Development.

• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.

• Strong hands-on with design patterns, clean code.

• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.

• Experience in designing and coding scalable Microservices.

• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.

• Experience in Spring Cloud.

• Experience in Azure Kubernetes Service(AKS).

• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.

• Experience in API Management using Azure API Gateway(APIM).

• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.

• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.

• Demonstrated knowledge of OAuth token-based authentication protocol.

• Demonstrated knowledge of PCI and Security Coding Standards.

• Experience with MSSQL, data modelling, query development and performance optimization.

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.

• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

• Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices.

EA Number: 11C4879

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

a) Collaborate with stakeholders to gather requirements, understand and

document business needs, business requirements and flows related to the

Authority’s public services and application systems;

b) Review business rules and service journeys, gathering requirement

specifications, engaging stakeholders, creating user journey maps and

wireframes, and providing support on updates to the Authority;

c) Develop user stories, specifications, acceptance criteria, and create detailed

process maps to visualise, understand and streamline current workflows

and business processes;

d) Review design specifications and project deliverables (e.g. monthly project

report, log review for privileged user access, test plan, test reports,

application design/ code) to ensure the completeness for the Authority’s

acceptance;

e) Understand and review source codes from vendor(s) for deployment;

f) Support and review on-site acceptance and System Integration Testing

(SIT);

g) Facilitate and support User Acceptance Test (UAT) and trainings for users;

g) Facilitate and support User Acceptance Test (UAT) and trainings for users;

h) Conduct technical review and assessment of End of Support (EOS) upgrade

proposals before making recommendations to the Authority;

i) Coordinate, facilitate and support any audit to be conducted by the

Authority’s appointed auditor(s) on the system;

j) Project management and governance, ensuring performance and fulfilment

of contractual obligations by the Authority’s appointed contractor

managing the collection system.

k) Provide maintenance and technical operations support for the Authority’s

systems which include:

i. Perform continuous review and recommend improvement to the

project, system managed by the Authority’s appointed contractors or

business processes of the Authority’s systems.

ii. Manage, review and ensure compliance by the Authority’s appointed

contractors on the Authority’s policies, security advisories,

vulnerabilities, circulars, Government Instructions Manual

requirements, polls, etc. issued and applicable for the Authority’s

systems;

iii. Review and validating test cases and results for enhancements to

ensure that requirements are met; and

iv. Develop and maintain documentations related to the works performed.

l) Reviewing impact analysis of all system modifications or new

requirements on the functionality, performance, and security of the

systems, which includes:

i. Collaborate with business stakeholders and work closely with

external parties, ICT providers or government agencies for systems

operational and maintenance works and new

initiatives/enhancements;

ii. Involved in the review and tracking the activities of the Service

Request life cycle; and iii. Review of contractor’s man-efforts and solutioning.

m) Work closely with external parties, ICT providers or government agencies

for the operational and maintenance works and new

initiatives/enhancements of the Authority’s systems;

n) Performing hands-on development as part of exploration of new

technologies/products and automation of existing processes;

o) Participate and support in incident, troubleshooting, testing and verification

of reported issues, incidents and to follow up with the Authority’s

appointed contractors, stakeholders and business users to ensure timely

escalation where required and completion and closure of the issues or

incident; and p) Ensure that the deliveries of the project by the Authority’s appointed

contractors are compliant with relevant policies and guidelines and to

identify and close any compliance gaps.

a) Bachelor’s degree in Computer Science, Information/ Infocom

Technology, or related discipline would be preferred;

b) Strong knowledge in application support and maintenance and possesses

hands-on’ knowledge and experience in end-to-end Software Development

Life Cycle;

c) Experience in IT project implementation, specifically on user requirements

gathering, IT business analysis, applic1ation solutioning, UI/UX design

and using automated testing software such as Tricentis TOSCA would be

an added advantage;

d) Experience in the following would be advantageous:

i. Cloud platform and technology;

ii. Application development using Power builder, Java, Delphi or

ASP.Net; and

iii. Government projects.

e) Experience with stakeholder management;

f) Have a positive attitude and good interpersonal skills, able to work and

communicate effectively with stakeholders to ensure business needs are

met; and

g) Experience in working under minimal supervision and to demonstrate

ability to ensure tasks are well completed and project is on schedule.

Responsibilities:

• Handle daily accounting tasks using the Odoo system, including but not limited to account reconciliation, invoice management, payment processing, and financial report preparation.
• Collaborate with the sales department to manage the generation and confirmation of invoices, ensuring timely and accurate processing of related information.
• Organize and maintain financial records and filing to ensure accuracy and completeness.
• Assist with GST (Goods and Services Tax) compliance and submissions.
• Coordinate with the secretarial company to ensure accurate and timely compliance.
• Assist in monthly and annual financial closing and prepare financial statements.
• Support annual audits by ensuring all financial records and documents are prepared and accurate.
• Assist with daily administrative tasks in the office, including document management, meeting arrangements, and other logistical support.
• Monitor and analyze financial data to provide financial insights.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field is preferred.
• At least 1 year of relevant work experience; familiarity with the Odoo system and accounting modules is a plus.
• Strong financial analysis skills and knowledge of relevant financial regulations and GST policies.
• Good communication skills and a team player, capable of collaborating effectively with the sales department and the secretarial company.
• Proficient in document management and organizational skills.

About Synechron:

Synechron Singapore is a leading consulting and technology services firm specializing in the financial services sector. Our Singapore office focuses on delivering innovative digital transformation solutions to top-tier banks, insurers, and capital markets. We cultivate a diverse and inclusive environment where talent thrives, offering opportunities for professional growth and development. With access to cutting-edge technologies, our teams work collaboratively to create impactful solutions that enhance operational efficiency and customer experiences. Synechron Singapore is committed to excellence and actively engages in community initiatives, making a positive impact in the region.

Our 14,500+ associates work across the globe at more with 100+ clients and 58 offices.

Position Title: System Analyst (Cards Disputes)

Software Requirements:

• Proficient in requirement analysis, effort estimation, and application solution design for Cards Core Issuing and acquiring processes.
• Familiarity with card payment networks and dispute management systems.
• Strong understanding of technical interface specifications and documentation.

Overall Responsibilities:

• Lead discussions with business and IT teams to gather requirements and prepare technical specifications.
• Document functional designs and work closely with Business Analysts, Architects, and end-users for application development and enhancements.
• Prepare functional solution documents and present them to stakeholders for sign-off.
• Review detailed technical designs, code, test strategies, and results; manage defect triaging.
• Guide users in setting up card parameters for new business initiatives, including products and pricing.
• Support users in the end-to-end reconciliation process.
• Collaborate with testing teams to support system integration, user acceptance, regression, and performance testing.
• Provide post-implementation support and address any immediate issues.
• Identify, escalate, and manage risks related to projects and processes.

Category-wise Technical Skills:

• Strong capability in requirement analysis and functional solution documentation.
• Ability to translate business needs into technical specifications.

Technical Proficiency:

• In-depth knowledge of CICS, COBOL, COBOL batch processing, JCLs, Easytrieve, VSAM, and other mainframe utilities.
• Experience with Cardlink/VisionPlus systems is preferred.

Testing & Quality Assurance:

• Experience in user acceptance testing, regression testing, and performance testing.

Collaboration Tools:

• Familiarity with project management and documentation tools to facilitate communication and project tracking.

Experience:

• Minimum of 8+ years of experience in System Analysis, particularly in the Cards Functional Domain.
• Proven experience in card payment networks and dispute management processes.
• History of working in large development organizations within a globally distributed environment.

Day-to-Day Activities:

• Conduct requirement analysis and document functional specifications for new card dispute functionalities.
• Facilitate discussions with business and IT stakeholders to align on project objectives.
• Review and validate technical designs and testing strategies.
• Guide users through parameter setup and reconciliation processes.
• Collaborate with technical teams to support various testing phases and ensure all critical functions are covered.

Qualifications:

• Bachelor’s degree in Computer Science or a related discipline.
• Advanced certifications in relevant areas (e.g., Certified Business Analysis Professional - CBAP) are a plus.

Soft Skills:

• Excellent communication and interpersonal skills for effective collaboration with stakeholders.
• Strong analytical and problem-solving abilities.
• Ability to thrive in a high-pressure environment and manage multiple tasks simultaneously.
• Strong organizational skills and attention to detail.

Position will be Onsite at customer location.

At Synechron we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote/onsite/hybrid work arrangement. Additional information about this work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Synechron can provide.

At Synechron, we recognize that diversity is essential to our success. We are committed to fostering an inclusive environment where all employees feel valued and empowered to share their unique perspectives. We embrace differences in race, ethnicity, gender, sexual orientation, age, religion, disability, and cultural background, understanding that these attributes enrich our workplace and enhance our service to clients.

Our initiatives aim to promote equal access to opportunities and ensure that diverse voices are heard. By championing diversity and inclusion, we strengthen our ability to innovate and meet the challenges of the financial services industry.

Basic requirements would be some experience in testing UAT and creation of test cases

Job description

1. Candidate to have past system testing knowledge

2. Raise problem tickets to technology team for issues encountered in System testing

3. Create test cases based on user requirements

4. Escalate to managers / test leads in case of issues unresolved or blocking the

test progress

5. Provide status updates on test progress and defects status on regular basis

• Develops solution by preparing and evaluating alternative workflow solutions.
• Controls solution by establishing specifications and coordinating production with programmers.
• Accomplishes information systems and organization mission by completing related results as needed.
• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.
• Participate in key regional meetings and provide updates and align for programs and projects.
• Bachelor's degree in Computer Science or Information Technology
• Min 7years of experience is required
• Possess technology delivery capability, solution design with project governance framework

Job Description:

• installing, maintaining, and troubleshooting security systems, including CCTV, digital locks, and key management systems.
• Wiring and configuring security equipment to ensure proper functionality.
• Conducting regular maintenance on installed systems to ensure optimal performance and prevent malfunctions.
• Replacing faulty parts and updating systems as necessary.
• Providing training to clients on how to use and monitor their security systems.
• Keeping records of installations, maintenance schedules, repairs, and system configurations.

Job Requirement:

• Good interpersonal and communication skill
• With related servicing experience in security system
• Understanding of electrical systems and wiring principles
• Posses valid Class 3 License

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Job Responsibilities:

• Develop a system strategy plan and implementation roadmap based on the business objectives of the HR Operation team.
• Understand the core of each system requirement and offer HR solutions from a system-oriented perspective, e.g. Collect user needs, Review Proposal, Vendor management, System Testing
• Develop and review system project management plans, supervise project progress status and identify risks, ensure that HR Operation system projects are successfully delivered.
• Cooperate with global and local front-line operation teams to analyze business requirements and evaluate system solutions.
• Drive the direction of system iteration to ensure that the system and process can serve HR and business operation in the long run.
• Continuously improve the HR Operation system request management and system project management mechanism.
• Continuously improve the regional demand analysis and reporting capabilities, and improve the quality of regional system requirements.

Requirements:

• Bachelor's degree or above with major in Human Resources, Computer Science, Information Management, or related field.
• At least 5 years of project experience in system implementation and HR business processes for large corporations or internet companies.
• Ability to understand and analyze requirements, systematic and structured logical thinking ability.
• Possesses deep insight into business, high sensitivity to data, able to handle complex business models and independently complete configurations.
• Possess excellent communication and teamwork skills and learning ability.
• Experience in implementing large-scale system projects such as SAP and Workday.
• Experience in implementing overseas HR system projects is a plus.

Responsibilities

• Execute transformation of the in-house data architecture to streamline the flow and management of business data, build out analytics and visualization functions, and automate internal/external reporting with centralized data repositories and BI tools.

• Build data flows and pipelines with high resiliency and integrity controls.

• Adapt and migrate legacy reports to new BI platform.

• Work closely with business stakeholders and subject matter experts to understand the business needs and then develop, test and deploy the appropriate solution.

• Collaborate with the business technology division to adopt internal software engineering and data governance best-practices and ensure that delivered solutions comply with technology and security guidelines.

• Deploy and enhance solution(s) progressively using agile/scrum methodology to meet business needs in a timely and adaptive manner.

• Compile design and technical documentation on the solution(s).

• Produce user guides and conduct workshops to train or coach users through the application change management process.

• Manage and lead all unit testing, integration testing, user testing, regression and any other tests required for the new solution(s).

• Providing hands-on guidance to users on functional and technical issues.

Skills/Requirement

• Diploma/bachelor's degree in computer science, data science, software engineering or related fields.

• Atleast 1 years of relevant hands-on experience in requirements gathering, software development and database design is a plus.

• Hands-on experience with scripting on PowerShell, Python, etc.

• Writing SQL queries and working with MS SQL. Familiarity with data ETL and data warehouse/cubes is a plus.

• Any relevant experience with coding on web/app/server-side applications is a plus.

• Experience with source code management and deployment, agile development methodology, and DevOps.

•

Job Responsibilities:

• Develop a system strategy plan and implementation roadmap based on the business objectives of the HR Operation team.
• Understand the core of each system requirement and offer HR solutions from a system-oriented perspective, e.g. Collect user needs, Review Proposal, Vendor management, System Testing
• Develop and review system project management plans, supervise project progress status and identify risks, ensure that HR Operation system projects are successfully delivered.
• Cooperate with global and local front-line operation teams to analyze business requirements and evaluate system solutions.
• Drive the direction of system iteration to ensure that the system and process can serve HR and business operation in the long run.
• Continuously improve the HR Operation system request management and system project management mechanism.
• Continuously improve the regional demand analysis and reporting capabilities, and improve the quality of regional system requirements.

Requirements:

• Bachelor's degree or above with major in Human Resources, Computer Science, Information Management, or related field.
• At least 5 years of project experience in system implementation and HR business processes for large corporations or internet companies.
• Ability to understand and analyze requirements, systematic and structured logical thinking ability.
• Possesses deep insight into business, high sensitivity to data, able to handle complex business models and independently complete configurations.
• Possess excellent communication and teamwork skills and learning ability.
• Experience in implementing large-scale system projects such as SAP and Workday.
• Experience in implementing overseas HR system projects is a plus.

Responsibilities:

• Based on the business objectives of the HR Operation team, develop a system strategy plan and implementation roadmap.
• Develop or review system project management plans, supervise project progress status and identify risks, ensure that HR Operation system projects are successfully delivered.
• Cooperate with Global Operation Improvement process experts and front-line operation teams to analyze business requirements and evaluate system solutions, ensure that the HR Operation system project is launched, and accepted by front-line operation colleagues.
• Based on the seven main processes of HR Operations: onboarding, offboarding, transfer, dispatch, compensation and benefits, employee relations, and employee helpdesk, drive the direction of system iteration to ensure that the system and process can serve HR operation business operation in the long run.
• Continuously improve the HR Operation system request management and system project management mechanism to ensure that the mechanism is effectively implemented and the demand is delivered with high quality and efficiency;
• Cooperate with four regional Operation Improvement teams worldwide to continuously improve the regional demand analysis and reporting capabilities, and improve the quality of regional system requirements.

Qualifications

Minimum Qualification:

• Bachelor's degree or above, major in human resources, computer science, information management, or related fields.
• Project Experiences in system implementation and HR business processes for large groups or internet companies
• Strong ability to understand and analyze requirements, systematic and structured logical thinking ability.
• Has deep insight into business, highly sensitive to data, able to handle complex business models and independently complete configurations.
• Possess strong communication and teamwork skills; strong learning ability, self-motivation and stress resistance; possess high execution ability and a down-to-earth work spirit.

Preferred Qualification:

• Candidates with experience in implementing large-scale system projects such as SAP and Workday are preferred; English can be used as a working language, and those with experience in implementing overseas HR system projects are preferred
• Consulting industry background and experience in self-developed system projects are preferred

Job Description:

• Analyse, develop, enhance, debug, support, maintain, test applications
• To develop projects/Change Requests related changes and to ensure deliverables are in good quality
• To participate in user requirements gathering and able to provide impact analysis and efforts estimation
• To design and build the Control-M jobs for batch processing
• To carry out unit testing and SIT on the developed functions
• To support UAT cycle, troubleshoot the issues and provide bug fixes
• To raise remedy ticket for required changes in controlled environments
• To migrate deliverables objects using Aldon migration tools to UAT/Production environment
• To provide proper documentation for all the deliverables

Requirements:

• Bachelors’ Degree in Computer Science or related field.
• At least 6 years’ relevant experience preferably in a Finance Institution
• Working with RDBMS (Oracle, PL/SQL), ETL, Informartica, WebSphere Application Server (WebSphere, Tomcat) and Jenkins/Sonar, Control-M, UNIX/Linux Commands.
• Proficient with Batch & Power Shell scripting
• Good understanding in Data Warehouse and Data Mart concept
• Experience in Performance tuning of queries

Responsibilities

• Prospect for potential new clients and turn this into increased business

• Meet potential clients by growing, maintaining, and leveraging your network

• Research and build relationships with new clients

• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

• Participate in pricing the solution/service

• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

• Participate and attend functions such as trade exhibitions and conferences, and provide feedback and information on market trends, as well as prospect for new clients

• Organize technology demonstration events to showcase capabilities and engage potential customers

• Present new products and services and enhance existing relationships

• Work with technical staff and other internal colleagues to meet customer needs

• Present and apprise company’s management on sales progress during bi-monthly sales review meeting

Requirements

• Bachelor's degree in Engineering or Business

• At least 3-5 years of sales or marketing experience will be of advantage

• Experience in Defence System will be of advantage

• Good Networking Skills

• Persuasion

• Proposal Writing

• Closing Skills

• Motivation for Sales

• Good Prospecting Skills

• Sales & Biz Orientated

• Identification of Customer Needs and Challenges

• Professionalism

• Microsoft Office (Word, PowerPoint)

• Working location is in Ang Mo Kio

• Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Oversee and manage the Information Technology department, ensuring the effective execution of all IT-related functions and operations, including network security, user access and server/database backups.
• Ensure that IT applications, systems, and infrastructure align with the organization's business objectives and strategic goals.
• Provide leadership and guidance for IT projects, ensuring they are planned, executed, and delivered on time, within budget, and meet all required functionalities and specifications.
• Collaborate with other departments to identify technology needs and opportunities for improvement, ensuring that IT solutions support and enhance overall business performance.
• Stay updated with the latest industry trends, technologies, and best practices, and incorporate them into the organization's IT strategy and operations.
• Ensure compliance with relevant regulations, policies, and standards in all IT activities and initiatives.
• Establish strong relationships with external vendors, service providers, and stakeholders to ensure reliable and efficient IT services and support.
• Provide support for projects, including proposals, testing and documentation.
• Participate in tender preparation, including documentation and site surveys.
• Develop IT policies and participate in ISO audits.
• Develop, implement and maintain software applications for in-house projects.

Experience and Qualifications:

• Degree (Business IT, Information Systems Management, Computer Science or other similar disciplines is an advantage)
• 8-10 years of relevant IT experience either in application and/or infrastructure, including managerial role experience
• Windows Server 2019/2022 Server administration, including AD, DNS, Web Server management, and clustering.
• Network administration includes VLAN technology and the setup and configuration of switches (Cisco, Aruba, Dell, and others).
• FortiGate Firewall administration, including VPN setup, Web, and IP filtering.
• C# .Net development includes technologies such as MVC, microservices, and Git.
• MSSQL Server 2019/2022 Database administration.
• Knowledgeable on ISO27k certification.
• Good analytical and problem-solving skills
• Excellent written and oral communication skills in English
• Pro-active and a good team player

Work Environment:

• The IT Manager typically works in an office environment but may need to travel to other external sites.
• The role may require working outside regular business hours to address critical issues or implement system upgrades.

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview:

To be successful in this role, you should possess the quality of a System Analyst/Developer who is savvy in providing technical solutions to our clients. You would also work closely with the client’s User Task (EUC/RPA/Tools) team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Work closely with end users to identify pain points and propose suitable automation solutions.
• Develop tools for migration and operational processes.
• Clarify which tools need to be developed / revised based on the gap of the As-Is / To-Be system and business operation processes
• Development of migration tools (Migration data creation using Access, etc.), any other new tools in order to adapt with new operation processes
• Modify existing systems and implement new functionalities as required.
• Report issues related to the development and progress of daily activities to User owned EUC/RPA/Tools PIC
• Collaborate with stakeholders to ensure developed solutions align with business needs.
• Any other duties related to this role.

Requirements:

• Proficiency in MS Access, Excel macros, and RPA tools.
• System implementation and automation tool development experience in banking projects (trade-related preferred).
• Strong analytical and problem-solving skills to bridge user needs and technical solutions.
• Effective communication and stakeholder engagement abilities.
• Hands-on experience of using Access and Excel macro, UIPath(RPA)
• Business knowledge in Trade area preferred.
• Willingness to undertake travel within the APAC region
• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Hands-on experience interacting with users to gather and refine requirements.
• Strong focus on creating user-friendly and efficient automation tools.

Responsibilities

• Prospect for potential new clients and turn this into increased business

• Meet potential clients by growing, maintaining, and leveraging your network

• Research and build relationships with new clients

• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

• Participate in pricing the solution/service

• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

• Participate and attend functions such as trade exhibitions and conferences, and provide feedback and information on market trends, as well as prospect for new clients

• Organize technology demonstration events to showcase capabilities and engage potential customers

• Present new products and services and enhance existing relationships

• Work with technical staff and other internal colleagues to meet customer needs

• Present and apprise company’s management on sales progress during bi-monthly sales review meeting

Requirements

• Bachelor's degree in Engineering or Business

• At least 3-5 years of sales or marketing experience will be of advantage

• Experience in Defence System will be of advantage

• Good Networking Skills

• Persuasion

• Proposal Writing

• Closing Skills

• Motivation for Sales

• Good Prospecting Skills

• Sales & Biz Orientated

• Identification of Customer Needs and Challenges

• Professionalism

• Microsoft Office (Word, PowerPoint)

• Working location is in Ang Mo Kio

• Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• MIS Executive (Management Information Systems)
• Location : Tai Seng
• Working Days : Monday - Friday
• Working Hours: 9am-6pm
• Salary : $3,500 - $4,000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

IT Shared Services Support

• Provide end-user support for system functional, operational and technical basis; assist in troubleshooting, testing and maintenance.
• Manage timely updates, patching, system housekeeping, and backups.
• Research, identify, and support the implementation of new technologies.
• Configure, install, and support software and business applications in Windows environments.
• Conduct 1st and 2nd level troubleshooting and application setup for business units.

Business Function & ERP Support

• Maintain and provide end-user support for management and hospitality systems, including ERP, CRM, POS, and network equipment.
• Oversee day-to-day operations of Microsoft Dynamics Business Central for seamless performance.
• Configure and optimize Microsoft applications, including SharePoint, Business Central, and Office 365.
• Train users on Business Central for effective system usage and role proficiency.
• Customize Business Central reports, dashboards, and interfaces to align with business needs.

Database Management and Reporting:

• Maintain and optimize databases; manage data collection and reporting in Business Central to keep information accurate and accessible.
• Integration Management: Coordinate integrations between Business Central and other systems (POS, CRM) to enable seamless data flow for financial reporting and timely insights.
• Inventory Management: Track and manage inventory in Business Central, collaborating with F&B outlets to prevent shortages or overstock and ensure proper bill of material setup.
• Security and Compliance: Ensure data integrity, security, and compliance within Business Central.
• Data Migration and Updates: Oversee data migration and updates during system upgrades or transitions from legacy systems.
• System Upgrades and Testing: Manage system upgrades, test functionalities, and maintain the latest version with minimal disruptions.

Project Implementation Support:

• Manage User Acceptance Testing (UAT), user training with vendors, stakeholders, and end users, track application issues and upgrades closely.
• Maintain IT project training documentation and user guides.
  
  Requirement
• Minimum diploma in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or a related discipline
• Proficient in MS Office Full Suite including NAV ERP and Office 365, Windows server setting up, MySQL, IT Domain knowledge.
• Knowledge of F&B or Retail business IT workflow and ERP system interface.
• Prior project experience related to IOT tools on F&B Manufacturing & Distribution would be advantageous.
• Experience in Enterprise Resource Planning implementation and maintenance.

1. Functional specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

c. Define and ensure traceability from functional specifications to business requirements

2. Technical Design

a. Responsible to create technical design

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements

c. In case of vendor implementation: Ensure vendor resources create technical design document

d. Collaborate with developers and Infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design f. Coordinate execution of threat modelling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats

3. Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or

change request)

b. Provide input to impact assessment and estimation for Project Change Request

c. Work with Test Manager to review test plan and

functional test scope

Job Requierments:

• Minimum 6 years of working experience in application testing, development and delivery in the banking environment.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem-solving skills.
• Delivery experience on medium to large scale projects.
• Ability to understand and articulate process flows and functions.
• Strong communication and coordination skills across internal and external stakeholders and vendors.
• Experience with Oracle PL/SQL, Oracle SQL.
• Batch Scripting, Control M, DevOps.
• JAVA and Windows script development experience
• Good to have MQ and Payment screening knowledge (AML) knowledge and experience.
• Good to have work in Devops setup or usage as part of the project development environment

Responsibilities:

• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security system and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations, Apps etc.
• Ensure the efficiency and reliability of IT infrastructure.
• Support web development and maintain Company portals.
• Maintain and support the Dynamics NAV ERP system.
• Conduct programming and develop Apps to support business operation.
• Provide IT support to internal and external users as needed.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Minimum Diploma in IT, Computer Engineering, or a related field.
• Knowledge of system security, networking and database management.
• Good programming skills, with app development experience is a plus.
• Familiarity with access control, CCTV, and alarm systems is an advantage.
• Experience supporting: Microsoft Dynamic Navison ERP
• Experience supporting User, Network

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description

• Perform regular / periodic maintenance for the diving hats, equipment & system.
• Monitor the expiry certs for the gauges, filters & parts.
• Perform function testing for diving systems before deployment to site.
• Inspect, repair and replace mechanical parts for the air compressors.
• Work with high pressure air cylinders and bailout bottles for maintenance / pressure testing.
• Liaise with 3rd party contractors for maintenance works and progress.

Job Requirements

• Familiar with pneumatic and hydraulic systems will be an advantage.
• Those with Class 3 driving license will be an advantage.
• Successful candidates will be sent for Dive Tech Course and all the required training.

About the Client:

Our client is a reputed company in banking and financial domain.

Responsibilities:

• Successful implementation of COD/LES projects with the above roles

• Fixing and Improving COD/LES system

• Maintain updated documentation

• To complete the mentioned projects successfully by the stipulated milestones

• Improving system by handling fixes and enhancements

• Analyze requirements and solutioning Coding

• Support SIT & UAT (including liaising with interface parties, users etc) Implementation

• Investigate and analyze production incidents

Guiding and support IH2 QR and L3 team

Requirement:

· Cobol programming proficiency

· Analytical and design skill

· Testing and debugging skill

· Problem solving aptitude

· COD domain knowledge

· Able to handle concurrent projects

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PersolKelly Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1989324 (Tandon Kopal) By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know

About the Client:

Our client is a reputed company in banking and financial domain.

Responsibilities:

• Assist project delivery/development manager for planning, developing, tracking, implementing Oracle Siebel CRM and Microsoft Dynamics CRM application

• Will be involved in assisting in project tracking and controlling of application development phases and activities in compliance to IT Application policies, standards and procedures

• Lead team in functional requirements gathering, application technical design/implementation, interface development, security review and support

• Assist in managing business users, vendor and interface application team to ensure successful delivery of projects

• Collaborate with cross-functional interface teams

• Prepare, review and ensure application features & functionalities adhere to business requirement and quality, including reliability, security and performance

• Prepare and maintain documentation which will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards

• Work with Test managing to formulate comprehensive system test strategy, test plan & test cases to align with project scope, quality requirements and targets.

• Manage release Change Management. Ensure changes are completed according to the project and/or release schedule.

Assist to formulate implementation and deployment plan for system cutover.

Requirement:

· Solid experience in functional requirement management and end to end requirement analysis.

· Solid experience in business process modeling and functional design.

· Solid experience in object oriented design techniques, UML and object modeling

· Experience with Scrum or similar agile development.

· Experience with Oracle Siebel CRM 7.8 and Microsoft Dynamics Customization and Configuration

· Experience in designing and implementing integration with .Net C#, MQ and Batch file

· Experience with a variety of source control and development tools

· Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.

· A passion for learning and the willingness to solve problems.

· A Bachelor in Computer Science, Computer Engineering, Information Systems or any related field with strong education in web technologies.

· Experience with regional CRM implementation in Financial Industry.

· Experience with cross platform debugging.

· Experience in setting up and running DevOps: continuous Integration, continuous build

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PersolKelly Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1989324 (Tandon Kopal) By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know