Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Summary of the role

Carrying out maintenance, inspection and basic repair work for company’s electrical and mechanical vehicle systems

Task and Activities for the role

 Experience with prestige vehicles

 Inspection of components for wear and tear

 Repair/ replacement of broken/ worn out parts

 Verification of vehicle functions and its subsystems

Reporting and Interface

 Provides information to the supervisor about preapproval for additional repair

 Notifies the Service Advisor immediately of work interruptions as a result of additionally required work, complications, missing parts or missed deadlines

Acts diligently according to guidelines

 Uses checklists/ repair instructions , tools and test equipment adhered to current guidelines

 Has co-responsibility for customer satisfaction by optimal technical solutions on customer vehicles

 Handles tools, special tools work clothing etc. properly

 Uses equipment cost- effectively

 Hands over dismantled, replacement or warranty parts to warranty department cleaned and labelled

 Disposes waste according to local legislated guidelines

 Observes accident prevention guidelines and reporting incidents to his or her supervisor

Qualifications

 Technical training (as automotive technician, industrial technician)

 Vocational training at an automotive dealership or at a similar facility

 Driving licence

 Team orientation and customer focused attitude

 Have the required experience and skills level to carry out maintenance , inspection and basic repair

5.5 days

Mon to Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

This position based in Singapore is responsible infrastructure technical support for Asia Pacific (Singapore, Shanghai, Australia, Japan, Indonesia, Vietnam, Papua New Guinea) based ECOM employees (~300) and reports to Infrastructure Manager. This position has frequent contact with internal clients, peers, managers, and vendors.

Job Duties:

- Take ownership as single point of contact, provide response through phone or emails and consistently logging all ICT related issues into ticket management system.

- Unresolved issues, shall escalate to the next level of support.

- Follow up progress of outstanding issues to closure.

- Assist in ICT projects and other administrative tasks.

Responsibilities:

- Provide day to day Level-1 IT support to local and remote users (preferred English, Chinese reading)

- Deploy / troubleshoot PC / Copier / Printer / Phone and network peripherals

- Handle Windows desktop setup, software installation, troubleshooting, performance fine tuning and patching

- Take ownership, follow up, and resolve IT service request tickets

- Liaise with support teams and vendors

- Commission, Decommission Laptop, devices, and server rack equipment

- Manage laptop and IT device inventory, procurement, arrange DHL shipment and disposal process

- Manage user laptop backup

Job Requirements:

- Patient, easy approachable with friendly personality have strong interest in IT industry and service delivery.

- A strong team player.

- 2 to 3 years of IT helpdesk experience

- Possess positive working attitude and interpersonal skills

- Resourceful, able to work independent in a fast-paced environment to meet project deadlines at minimum supervision

Skills:

Diploma in IT-related field preferably Computer Science, Information Technology, Information System, Info-communications, Engineering, Science or its equivalent.

Proficient in Microsoft Windows 10, 11, Active Directory, Azure, Google suite (Mail, Drive, Meet)

Experience in networking (LAN, WAN, DHCP, DNS, TCP/IP, VPN, SSLVPN) with confident analytical troubleshooting skills.

Remote Support tools (Teamviewer)

Digital filing and document imaging system (Laserfiche)

Network security (Malware, Ransomware, Phishing)

Desktop App (Microsoft Office, Antivirus, Citrix client, VPN client, 7-Zip, Java run-time, multi-factor authentication tool, etc…)

Server rack (rack mount, cabling, Router, Switches, vLAN, RJ45 crimping tool, cable tester, Wireless Access Point, Desk Phone, Door access system, Video Conference, etc…)

Job Responsibilities:

• Installation, termination and performing the electrical wiring for control panel, instruments and machine per drawing.
• Assembly and installation of the components and fittings.

Multinational corporation
Basic + AWS + Variable Bonus + Overtime
Good benefit & welfare including medical insurance

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Job Responsibilities:

• Installation, termination and performing the electrical wiring for control panel, instruments and machine per drawing.
• Assembly and installation of the components and fittings.

Multinational corporation
Basic + AWS + Variable Bonus + Overtime
Good benefit & welfare including medical insurance

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Job Responsibilities:

• Installation, termination and performing the electrical wiring for control panel, instruments and machine per drawing.
• Assembly and installation of the components and fittings.

Multinational corporation
Basic + AWS + Variable Bonus + Overtime
Good benefit & welfare including medical insurance

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Responsibilities:

• Conduct maintenance and repair tasks on CCTV systems installed in buses

• troubleshoot and diagnose issues with CCTV equipment

• Repair or replace faulty components as needed to ensure proper functionality

• Perform routine inspections and preventive maintenance on CCTV systems

• Record and maintain accurate documentation of repair activities

• Follow safety protocols and guidelines while working in various environments

• Maintain cleanliness and organization of work areas and equipment

• Meet the KPI set by the department

Additional Information:

• Diploma or Electric Certification

• Ability to enter data accurately in Excel or similar software

• Strong multitasking skills with the ability to prioritize tasks effectively

• Basic knowledge of electronics and CCTV systems

• Ability to work independently and as part of a team

• Willingness to work night shifts as required by job demands

5 work days per week

7pm - 4am

8pm - 5am

Job Responsibilities:

• Installation, termination and performing the electrical wiring for control panel, instruments and machine per drawing.
• Assembly and installation of the components and fittings.

Multinational corporation
Basic + AWS + Variable Bonus + Overtime
Good benefit & welfare including medical insurance

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Job Description:

• Performs product conversion, machine & process set-up per production order / requirement

• Operates the machine & performs in-process inspection during production

• Ensures quality product is manufactured on schedule to fulfil customer’s requirement

• Assist the Engineer in performing equipment maintenance, process trouble-shooting

• Responsible for equipment repair & maintenance when required

• Ensures good housekeeping & proper segregation of wastes

• Responsible in helping the organization conserve energy & resources

• To comply with all Quality, Environmental, Health, Safety & Security Policies & procedures of the company

Qualifications / Requirements:

• ITE / Diploma in Engineering

• SPM equivalent / GCE “O” level

• Minimum 2 years of experience in manufacturing, mass production in cleanroom environment, preferably in Semi-con / Electronics industry

• Able to handle maintenance & repair tools

• Able to understand & use basic measuring equipment

Working hours:

12 hours Shift (8am - 8pm, 8pm to 8am)

Permanent Day or Night shift

Shift pattern - 3/4/4/3

About the job

Kinexcs is an AI-driven digital health platform and wearables company with a mission to enable and empower people for mobility and a better quality of life. It is focused on reducing the burden of musculoskeletal conditions, which affects about 25% of the world's population. Their 1st product, KIMIA Recover, a continuous monitoring device for the knee joint, has obtained CE marking and HSA approval and booked revenues from large implant companies and hospitals. It has recently won the Innomatch grant by the Temasek Foundation (one of the 6 among 256 companies across 32 countries), and is currently deployed in some of the largest public hospitals in Singapore. KIMIA Recover is a comprehensive recovery management solution that provides a reduction in the number of hospital visits and complications. The product was also the National Winner and International Top 20 of the prestigious James Dyson Award 2020 and has gained traction with major public hospitals and orthopaedic clinics. Their digital therapy platform, consisting of KIMIA Assess and KIMIA Move products, uses artificial intelligence technology for digital MSK assessment and therapy. This platform is capable of providing pre-consultation assessments and real-time exercise guidance and feedback to musculoskeletal patients and is being adopted by some of the largest private healthcare providers in the region, along with large corporate players.

Job Summary

Support Engineering and QA in assembly, testing and maintenance of inventory of medical devices.

Responsibilities

Inspecting, analyzing and troubleshooting systems and equipment

Running tests and interpreting results to make effective recommendations

Writing up reports, safety regulations, and preventative maintenance plan

Sourcing replacement parts and repairing or replacing faulty equipment, fabricating components where required.

Skills & Qualifications

NITEC/ Higher NITEC / Diploma in Engineering discipline

1-3 years working experience in Engineering-related fields

Good command of English

Able to analyze and propose technical solutions

Fresh graduate welcome to apply

Responsibilities:

• Conduct maintenance and repair tasks on CCTV systems installed in buses

• troubleshoot and diagnose issues with CCTV equipment

• Repair or replace faulty components as needed to ensure proper functionality

• Perform routine inspections and preventive maintenance on CCTV systems

• Record and maintain accurate documentation of repair activities

• Follow safety protocols and guidelines while working in various environments

• Maintain cleanliness and organization of work areas and equipment

• Meet the KPI set by the department

Additional Information:

• Diploma or Electric Certification

• Ability to enter data accurately in Excel or similar software

• Strong multitasking skills with the ability to prioritize tasks effectively

• Basic knowledge of electronics and CCTV systems

• Ability to work independently and as part of a team

• Willingness to work night shifts as required by job demands

5 work days per week

7pm - 4am

8pm - 5am

· System Engineering Design

· Generating Test Plan & Procedures

· Sourcing and Procurement of System Hardware

· Planning and Setting up Test Lab

· Conduct Factory Acceptance Test

· Lead Installation, Checkout, Integration and Testing (ICIT) at customer’s sites

· Perform Troubleshooting and Resolving System Faults

· Perform On-Site Acceptance Test

· Lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements:

· Degree in Electrical & Electronics Engineering / Computer Science or equivalent

· Minimum 2 to 3 years working experience in industry

· Experience and knowledge in Infocomm Technology, RedHat Linux, Virtual Environment, Network Security is preferred

· Computer literate e.g. MS office, Visio

· Excellent Oral and Written Communication Skills

· Excellent Time-management

· Good Learning Capability

· Working location is in Jurong East

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

Job Responsibilities

• Maintaining hardware, software, and networks by conducting regular maintenance and updates, including regular backups and upgrades
• Work closely with project team on monthly security related audit and assist Project Manager of necessary reporting.
• Diagnosing and troubleshooting system issues, collaborating with cross-functional teams to minimise downtime and improve system reliability.
• Identifying and resolving network, connectivity, and server issues.
• Upgrading firmware, software, and outdated hardware systems.
• Creating user documents and providing training on new computer systems. Preparing technical documents, such as error and maintenance reports.
• Working with the Application development team for the system integration, configuration and help to diagnose issues.
• Providing technical support to users and resolving technical errors.
• Performs other related duties as assigned.

Requirements

• A Bachelor's degree or diploma in computer science, information systems, software engineering, computer engineering, or electrical engineering.
• Experience in installing, configuring, and troubleshooting UNIX-based systems.
• Knowledge of network protocols and services.
• Experience with scripting languages and automation tools.
• Proficiency in Linux, Windows, and Mac OS.
• Knowledge of coding and scripting.
• Cloud experience, especially in AWS (Amazon Web Service).

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their

ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Providing technical consultancy advice relating to system design and configuration.
• Implement system infra expansion design and configuration Monitor System Performance.
• Assisting the customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving system incident/ problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Operation/ Project Manager.
• Applying operating system updates, patches, and configuration changes.
• Maintaining the configuration of the system.
• Liaising with OEM/Vendor/subcontractor for technical support.

Requirements:

• At least 1 – 2 years’ onsite Systems Engineer experience
• Good understanding of Infra system design
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Job Descriptions:

• Use specialized equipment to test and validate cells, modules, and hybrid gearbox components under electrical, mechanical, and thermal stress conditions.
• Conduct complex destructive testing and collect data from various sensors.
• Perform post-testing teardown inspections and gather data for further analysis.
• Maintain and calibrate test equipment and data collection tools.
• Troubleshoot data acquisition systems and sensors.
• Collaborate with cross-functional teams on sample preparation, building, and instrumentation.

Job Requirements:

• Minimum NITEC/ Certificate/ Diploma in Automotive Engineering/ Mechanical or equivalent
• Valid Driving License
• Candidate with relevant experiences in handling passenger car is a plus

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

Job Responsibilities:

• Installation, termination and performing the electrical wiring for control panel, instruments and machine per drawing.
• Assembly and installation of the components and fittings.

Multinational corporation
Basic + AWS + Variable Bonus + Overtime
Good benefit & welfare including medical insurance

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Responsibilities

• Responsible for the maintenance of XDC utilities systems, including chillers, boilers
• Perform planned preventive maintenance and emergency maintenance, ensuring all work is recorded in work orders.
• Conduct hands-on repair work as needed.
• Participate in project phases, including identifying discrepancies during walk-downs and leading utility commissioning phases.
• Update SOPs, URS, or other relevant documents as needed.
• Mentor and coach junior engineers to support their development.
• Perform other tasks as assigned by leadership.

Requirements

• Diploma or higher in Mechanical, Electrical, Automation, Pharmaceutical Engineering, or related fields; candidates with equivalent work experience are also considered.
• Ability to quickly learn and understand relevant codes and requirements.
• Strong communication and comprehension skills.
• A positive attitude, strong work ethic, and a willingness to follow leadership instructions.
• Openness to temporary work assignments, including overtime on weekends or weekdays, as needed.
• Ability to work independently with minimal supervision in a fast-paced environment.
• Strong multitasking and prioritization abilities.

Mon to Fri 8.30am to 5.30pm

Job Purpose: To help company manage the various key systems and develop integration strategy according to the company’s strategic IT direction.

Job Description:

1. Support Finance department to resolve and analyze issues with Dynamic 365 Finance.

2. Support Commercial team to resolve and analyze issues with billing system.

3. Support Operation team to resolve and analyze issues with ship operation system.

4. Manage and enhance existing 3rd party systems integration with Dynamic 365 Finance.

5. Help identify business requirements and develop solutions to address those requirements.

6. Help design, setup and maintain company centralized data vault, which is a key initiative to take ownership of company data.

7. Work with stakeholders to identify and develop integration mechanisms of 3rd party system with centralized data vault.

8. Provide recommendations to keep pace with technological advancement in Database technology.

9. Be the project leader for new system deployments.

10. Assist with daily IT support of ISD department.

Skills requirement:

1. Strong programming skills in SQL/MySQL, XML, XSLT, HTML/CSS, Java, JavaScript, JSON, php, and Python.

2. Has experience working in accounting system with basic accounting concept

3. Familiar with Microsoft Dynamic 365 environment

4. Familiar with Microsoft 365 – Power Platform

5. Familiar with Microsoft Azure environment

6. Familiar with Microsoft Server environment

7. Familiar with Microsoft Databases – SQL DB, Azure SQL database, Dataverse

Qualification:

1. University graduate or diploma in computer sciences related disciplines

2. Microsoft certification in Azure Database or SQL Database related disciplines

3. Min 5 years working experience with Database and application development.

4. Accounting software and business analysis experience is preferred

5. This role required to communicate with counter part in China

System Architect:

Job Description Summary:

We are seeking a System Architect. The ideal candidate will possess a minimum of three years of experience in the design,

implementation, and management of systems. A strong background in systems, software, and networking is essential, along with proven expertise in preparing and managing tender processes.

Job Responsibilities:

• Lead collaborative discussion between various teams to determine system requirements and transform them into technical specifications.

• Consult with customers and their representatives in order to appropriately influence system architecture and design.

• Ensure that the proposed architecture and design will meet the customer's requirements.

• Ensure proposed software design meets all requirements of quality, security, modifiability, extensibility etc.

• Work with fellow team mates to develop user stories, functional specifications, and acceptance criteria.

• Create and maintain detailed documentations such as Software Requirements Traceability Matrix, Software Requirements Specifications, Software Design Document, Interface Design Document etc for system architecture and design workflows.

• Preparation and submission of tenders for new projects, including requirement analysis, solution design and cost estimation.

• Efficiently handle tender-related queries and offer technical support throughout the tender evaluation and negotiation phases.

• Experience working in a team-oriented and collaborative environment.

Required Qualifications & Experience:

Bachelor’s or Master’s degree in computer science, Engineering, Information Technology, or related fields.

A minimum of 3 years’ experience in System Architecture and Design.

Demonstrated expertise in systems engineering, software development and network infrastructure.

Strong analytical and problem-solving skills, capable of addressing complex technical issues.

Excellent Oral, Communication & liaison skills.

Good knowledge of UML and other modelling methods.

Experience on Software Architecture such as Micro-Services, N-Tier Architecture.

Experience using team collaboration tools(e.g., JIRA) will be added advantage.

Relevant certifications in System Architecture and Design will be beneficial

Job Responsibilities:

• Develop a system strategy plan and implementation roadmap based on the business objectives of the HR Operation team.
• Understand the core of each system requirement and offer HR solutions from a system-oriented perspective, e.g. Collect user needs, Review Proposal, Vendor management, System Testing
• Develop and review system project management plans, supervise project progress status and identify risks, ensure that HR Operation system projects are successfully delivered.
• Cooperate with global and local front-line operation teams to analyze business requirements and evaluate system solutions.
• Drive the direction of system iteration to ensure that the system and process can serve HR and business operation in the long run.
• Continuously improve the HR Operation system request management and system project management mechanism.
• Continuously improve the regional demand analysis and reporting capabilities, and improve the quality of regional system requirements.

Requirements:

• Bachelor's degree or above with major in Human Resources, Computer Science, Information Management, or related field.
• At least 5 years of project experience in system implementation and HR business processes for large corporations or internet companies.
• Ability to understand and analyze requirements, systematic and structured logical thinking ability.
• Possesses deep insight into business, high sensitivity to data, able to handle complex business models and independently complete configurations.
• Possess excellent communication and teamwork skills and learning ability.
• Experience in implementing large-scale system projects such as SAP and Workday.
• Experience in implementing overseas HR system projects is a plus.

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Job duties:

• Dealing with robotics projects for automobiles
• Troubleshooting electrical and mechanical technical issues
• Conducting electrical assemblies, routing, and harnesses
• Implementing schematics diagram to install and fabricate electrical systems
• Understanding electrical systems and architecture for various forklift or related machines

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

IT Support Technician

The Level 1 IT Support Technician is responsible for accepting, documenting, and resolving basic technical issues with users to ensure the proper functioning of the company's IT systems and equipment. This position primarily handles junior issues and basic technical support, with escalation to Level 2 or Level 3 support if needed.

Key Responsibilities:

1. User Support:

• Technical support is available via phone, email, or live chat.
• Solve basic problems about hardware, software and network.
• Provides password reset, account unlocking, and other user account management support.

2. Device Setup & Configuration:

• Help set up and configure your employees' workstations, including computers, printers, and other peripherals.
• Provide initial equipment setup and guidance for new employees.

3. Basic Problem Solving:

• Perform basic troubleshooting, such as connection issues, system errors, and more.
• Instruct users through basic technical operations.

4. Escalation Issues:

• Escalate more complex issues to a Level 2 or higher support team.

5. Documentation & Training:

• Updated Technical Frequently Asked Questions (FAQs) and User Guides.
• Assist users in understanding the steps to solve basic technical problems.

Job Request:

Education:

• Associate or Bachelor's degree in IT or related field (preferred).
• Relevant certifications, such as CompTIA A+ or Microsoft related credentials, are a plus.

Skill Requirements:

• Familiarize yourself with the basics of the Windows operating system.
• Basic networking knowledge, such as IP configuration and Wi-Fi troubleshooting.
• Familiarity with Microsoft Office Suite and common enterprise applications.
• Good problem-solving skills and customer service skills.

Experience:

• Less than 1 year of IT support or related experience (beginners are also acceptable).

Personal Abilities:

• Good communication skills and patience.
• Teamwork and willingness to learn.
• Ability to multi-task and work under pressure.

Company’s Profile

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for Data Center Technicians to join their expanding team!

Location: Lakeside / Admiralty

Working hours: Monday to Friday, Office Hours

Responsibilities:

• Oversee building and data centre facilities: recording and reporting on the BMS / EMS / Fire D&P / Chiller / Electrical etc
• Administrator for preventative maintenance programs to ensure that equipment are properly serviced & maintained
• Maintain good documentation of facilities and / or equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Respond to emergency situation and be on 24x7 standby duty
• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
• Be involved in new data centre projects as well as renovation and maintenance to existing space
• Responsible to handle site inspections / audits by external authority (eg. HDB/LTA/NEA/FSB)
• Scheduling and tracking of servicing jobs and vendor management on a day to day basis
• Maintain high customer service level standards
• Managed all facilities contracts

Requirements:

• Min. Diploma in Building / Facility Management or any other related field
• Some relevant experience in Data Centre facility management and vendor management is a good bonus
• Good knowledge in building technology, mechanical and electrical services and facilities management

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312