Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Energy Studies Institute

The Energy Studies Institute (ESI) is a research institute at the National University of Singapore seeking to advance the understanding of energy policy issues by conducting independent research and analysis. We are looking for researchers to join a multi-disciplinary team carrying out research projects on a range of energy issues that are of concern to Singapore and the region.

Job Description

• Conduct advanced research on energy and environmental systems to support policy-making for Singapore's decarbonization pathways.
• Participate in engagements with stakeholders and external research groups; supervise research students involved in the study.
• Produce policy reports, documentation and publish articles in reputable academic journals.
• Cultivate networks, initiate collaborations, and prepare funding proposals to support ongoing research.
• Perform administrative duties, including organizing seminars, workshops, and conferences, along with other responsibilities as assigned by the Head of Division or Principal Investigator.

Requirements

• Possess a master’s degree in energy systems modelling, energy and climate economics, or related quantitative research fields.
• At least two years of relevant research experience in areas including: national-level energy systems model (e.g. MARKAL-TIMES, GCAM, CGE), sector-specific energy system model (e.g. power, transportation, industry), techno-economic evaluation for energy and decarbonization technologies, or energy and environmental analysis (e.g. decomposition analysis, input-output analysis, life cycle analysis).
• A good understanding and interest in energy and environmental issues, such as energy supply, demand, trade, efficiency, energy and environment relations, and climate change.
• Experience in energy system model integration is a plus.
• Relevant working and practical experience in industry or government agencies in energy and environment in Singapore would be highly valuable.
• Track record of publications in reputable energy, environmental and/or systems modelling-related journals would be an advantage.
• Able to work independently and collaborate with team members.

Application Process

To apply for this position, please combine the following documents in 1 PDF and attach it under the CV column when submitting your application:

• Curriculum vitae
• A cover letter, of no more than 800 words, explaining the applicant’s past research experience and aptitude in relation to the research project

Interested candidates, please submit your application with all the required documents. Only shortlisted applicants will be notified. Shortlisted applicants may be called for interview, either in person or by zoom, as appropriate. If you have not heard from us within 3 months, you should assume that your application has not been successful.

Responsibility:

1. Assist the sales team on any pre-sales inquiries

2. Provide professional technical support to our customers

3. Perform product testings to better understand our products

4. Provide trainings to both our internal staffs and our customers

5. Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements:

· Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;

· Team player, fast learner, and able to work independent;

· Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information:

· 5 days work week (9:00~18:00, Mon~Fri)；

· Work location: Bukit Batok;

· Attractive salary package + Allowance;

· Position availability: Immediately;

Interested candidate feel free to WhatsApp at +65 87584857 or email resume to [email protected]

ROLE DESCRIPTION SUMMARY

Join us as a Project Safety Engineer (PSE), where you will be responsible to perform systems safety engineering activities required to develop a safe solution (mainly a software), product or projects. In this role, you will apply your Safety Engineering skills within an interdisciplinary team covering all aspects of a system lifecycle.

KEY ACTIVITIES AND RESPONSIBILITIES

As aProject Safety Engineer, you are accountable for:

As a Project Safety Engineer, you conduct safety engineering activities and produce the required artefacts on time, budget and quality for the allocated project / product.

This includes:

· Conducting a range of activities that identify and address safety hazards and risks by ensuring compliance to legislations, safety policies and the Thales Solution Safety Management System

· Developing and maintaining safety key artefacts: system safety program plans, safety case reports, hazard logs, risk assessments, preliminary system safety assessments and system safety assessments commensurate with the processes, standards and best practices employed by air traffic management domain including fault tree analysis and GSN

· Work closely with the engineering integrated product teams to identify, derive and manage safety requirements, ensure that they are included in the solution design baseline and that their compliance is demonstrated through verification & validation and developing effective mitigations and controls to hazards, procedure and/or training

· Provide timely safety subject matter expertise and engineering support. This includes participating and/or chairing system safety working groups, safety review boards and other safety committees and workshops as required

· Apply Model Based System Engineering tools and modelling methodologies to define system safety functions and requirements as well as managing safety data

· Escalate risks when necessary, provide clear reporting and recommendations

· Work in accordance with Thales processes and practices, and contribute to their improvement

You will also improve the Safety culture within AMS in Singapore by developing, sharing and/or improving safety training material, delivering training as required and pro-active behaviour.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

SKILLS & ABILITIES

· Experience in the Systems Safety Engineering process in a safety critical industry such a Defence, Land Domain, Manufacturing, Vehicles, Railway, Aerospace, Nuclear or Oil & Gas

· Demonstrated experience applying industry best practice system safety analysis and operational risk management techniques and methodologies

· Proven track record of successfully leading the execution of system safety programs

· Familiarity with Eurocontrol Safety Assessment Methodology and its system safety engineering processes including core system safety analysis techniques: FHA, PHA, PSSA, SSA, ETA, FTA, HAZOP, FMECA, RAM, etc.

· Experience and understanding of the V-cycle and how/when the safety engineering activities are interfaced with

· Knowledge of international standards of the safety domain: ARP 4761/4754, DO-278A/178C, ED-153

· Excellent problem solving and decision-making abilities, great and positive attitude, ability to learn

· Adapt easily to change to work in an agile system engineering environment to understand a problem and provide optimal solution options in terms of size, scale and complexity

· Able to travel to Melbourne, Australia (a few weeks a year).

EXPERIENCE

· Minimum 10 years’ experience in a similar or adjacent role

· Familiar with management and engineering tools such as DOORS, Polarion, JIRA and FTA tool

· Experienced in top-down (abstract ideation) and bottom-up (detailed implementation) approaches in engineering solutions and can work with colleagues with these views

· Knows the structure of a software and be able to apply safety techniques

· Team player: harmonising, influencing, negotiating, seeking feedback and mentoring / coaching

· Self-driven and highly motivated, passionate about systems safety engineering and continual process improvement to achieve optimal outcomes for all stakeholders

· Keen to grow product and process knowledge over time, to enhance your capabilities as a System Safety Engineer within the given environment of practice

· Knowledge of ‘design-to-cost’ approach means and can quickly preform a cost-benefit analysis to different methodologies before executing a system engineering task

· Excellent written and oral communication skills in English

QUALIFICATIONS

· Engineering or Computer Science degree

· System Safety degree

DESIRABLE

· Understand and application of RAMS techniques such as RBD, life data analysis, MTTF, MTBF, MTTR, FMECA

· Knowledge of transverse engineering disciplines: human factor and cyber-security and their links with safety engineering

· Experience in the development of software products and projects in a variety of methodologies, with a particular focus on iterative/agile development

· Conduct independent safety assurance activities including auditing

· Experience in the ATM Domain and related standards (ICAO)

· French language knowledge

General / Special Requirements

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

· Occasional international travel may be required

Job Description:

As an academic health system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

We are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as our specialist doctors.

As Consultant, you will be required to carry out the duties as directed by the Group/Chairman, Medical Board, Group Chief, Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Requirements:

· Possess a basic degree from a recognised medical school or Postgraduate which is registrable with the Singapore Medical Council;

· Completed the training and post-graduate qualifications which are recognised by the Specialists Accreditation Board (SAB);

· Active in clinical practice;

· Have at least 3 years of relevant experience as an accredited and licensed medical specialist;

· Able to work independently with demonstrated competence in managing patients, teaching and research in a multi-discipline environment;

· Confident, takes initiatives and a good team player.

Job Description:

As an academic health system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

We are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as our specialist doctors.

As Senior Consultant, you will be required to carry out the duties as directed by the Group/Chairman, Medical Board, Group Chief, Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Requirements:

· Possess a basic degree from a recognised medical school or Postgraduate which is registrable with the Singapore Medical Council;

· Completed the training and post-graduate qualifications which are recognised by the Specialists Accreditation Board (SAB);

· Active in clinical practice;

· Have at least 8 years of relevant experience as an accredited and licensed medical specialist;

· Able to work independently with demonstrated competence in managing patients, teaching and research in a multi-discipline environment;

· Confident, takes initiatives and a good team player.

Job Description

Duties & Responsibilities:

General repair and maintenance of Electrical, Plumbing, Sanitary systems, Air-conditioning, Ventilation system, Mechanical Equipment and Fire protection system etc

Perform preventive maintenance work & carry out duty on modification and installation of M&E equipment and appliances

Attend to guests’ and tenants complaints

Requirements:

Candidate must possess at least NTC 3 / NITEC in Electrical/ Mechanical Engineering/ Building Services or equivalent

1 year of relevant experience in hospitality preferred

Entry level ITE candidates are welcome to apply as we will offer training

Able to commit to shifts, weekends and public holidays

Benefits: Staff duty meal and uniform are provided.

Job Title: Product Manager - System Planning

Company Description

Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.

• Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
• In just three years, we've risen to become one of the top two games of our kind in the local market.
• We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
• Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
• We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.

Join us as we continue to push the boundaries of mobile gaming!

Job Description:

• Efficiently understand business and market demands, actively participate in project initiation, planning, implementation, and tracking control to ensure that projects are developed and completed according to specified requirements.
• Responsible for product planning for user-facing products, including various optimization designs. Must efficiently understand business processes and execute corresponding planning, delivering high-fidelity prototypes.
• Monitor product performance, track user feedback, analyze business data and competitors, and continuously optimize the product.
• Conduct research and track industry markets, analyzing the current state of the industry and competitors to understand the key factors for product success or failure.

Qualifications:

• Bachelor’s degree or higher, with 1-3 years of experience in internet product design, game product design, interactive experience design, product operations, or user acquisition; must have completed the full development process for at least 2 significant products.
• Capable of independently completing the planning and design of user-facing product processes; sensitive to visual and interactive details, with a user-centric mindset and experience in designing large-scale products for the general public.
• Strong ability to work independently, a positive attitude, dedication, and strong organizational skills; excellent communication and coordination abilities, with a good spirit of teamwork.
• Proficient in product tools such as Axure and Moqups, as well as common tools like PPT, Visio, and XMind (Mindmanager).
• Strong logical thinking, self-driven problem-solving abilities, data analysis skills, and project management capabilities.
• Candidates with experience in designing casual or card games will be given priority.
• Must be able to speak Mandarin due to the need to speak to Chinese speaking stakeholders

Responsibilities:

• Design, development, testing and support of firmware/embedded software applications for microcontroller based wireless systems.
• Develop software communication protocols for wireless communication systems
• Drive technology/development projects in all phrases from specification to release.
• Read or understand electronics schematic and system design.
• Work closely with cross functional teams to ensure project delivery on time.
• Define and create product software specification including software architecture, feature descriptions and applications notes of the system
• Research technical issues and/or opportunities and provide recommendations.
• Participate in ad hoc software projects and assignments as required.

Requirement:

• Degree in Electronic/Electrical/Computer Engineering/Computer Science, Software Engineering or related fields.
• Minimum 3-5 years of experience in real time embedded system
• Must process strong knowledge of C/C++ language
• Experience with Arm, Cortex based microcontroller is required
• Strong Knowledge of the communication transport protocol like I2C, SPI, UART and USB
• Understanding of the Bluetooth protocol and stack is a plus.
• Familiarity with DSP programming is an added advantage
• Excellent teamwork skills, flexibility, and ability to handle multiple tasks.
• Able to manage one's own time efficiently

Job Title: Engineering Assistant/Technician(ID6005)
Location: Yishun
Working Hours: Mon to Fri( 8:30am -5:30pm) Sat (8:30am -12:30pm)
Salary: S$2,000 to S$2,500 (negotiable)

Job Description:
-Involved in application,calibration & servicing for cleanroom Equipment and Instrumentation
-provides customer support to end user

Working Experience:
-Diploma/ITE in Electronics disciplines
-Both written & spoken English & Chinese
-Fresh graduate also welcome. 1-3 years related work experience would be added advantage
-Must be pleasant, independent and have positive attitude
-Customer service-oriented focus, with good public relations
-Must posses a Singapore Class 3 license

Technician

Location: Central (High-end residential)

Working 5 Days with alternate Saturday

Working Time: 9am to 5.30pm

Duties and Responsibilities

- Primary focus to oversee all electrical and lighting maintenance including proper installation and repair of all electrical and electronic wirings, appliances and equipment in the estate.

- Carry out planning and schedule work on electrical and building defects

- Carry out periodic routine inspections and tasks for the proper operations of the property

- Prepare reports, maintain records, and requisition supplies and parts

- Inspect and supervise work done by Term Contractor / External vendors

- Attend to complaints received through feedback from the management office

- Handle house call for Electrical services and seepages when required

- Plan and arrange inspection and acceptance for job completion

- Ensure all contractors works are being carried out according to specifications and compliances

Qualifications: NTC 2 or NTC 3 in Electrical, or equivalent certification

Experience: 1 - 2 years in estate or building maintenance

Skills: Hardworking, with the ability to manage the site independently and with minimal supervision

We are looking for a dedicated and skilled technician to join our team. If you meet these requirements and are ready to contribute to our maintenance team, please apply!

Position Overview:

The incumbent manages the systems administration function and leads the organisation's system projects and environments. He/She focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership. He/She plans and oversees systems upgrades and migrations and ensures systems are up-to-date with the latest patches and are coherent across the organisation. He/She directs the development and maintenance of technical documentation.

He/She possesses strong leadership and communication abilities, and is able to set realistic goals and implement appropriate plans to guide the team toward achieving those goals. He/She is able to address multi-faceted issues effectively and in a collaborative manner including across departments.

Responsibilities:

Set system administration processes

• Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems

• Align system administration with overall strategic IT service direction and business needs

• Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives

• Anticipate internal and/or external business challenges and/or regulatory issues

• Develop policies, procedures, and controls to ensure system security

Develop New Systems

• Partner with stakeholders to recommend innovative and automated approaches for system administration

• Define systems requirements for new technology implementations

• Prepare for system expansion by studying plans and requirements

• Oversee the design, maintenance and implementation of the systems

• Prioritise tasks to ensure projects are implemented in accordance with project plans and budgets

Optimise Systems Performance

• Recommend process, product or service improvements, resource optimisation and cost savings

• Oversee hardware and software upgrades

• Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement

Manage Teams

• Oversee team management including budgets, forecasting, work allocations and staffing

• Develop staff through ongoing coaching, mentoring and career discussions

• Define common goals, direction and accountability among staff

• Drive effective performance management practices within department in accordance with company policies and procedures

Requirements / Qualifications

1. Degree in Computer Science, Computer Engineering

2. Experience in developing, implementing and maintaining data projects or analytics systems with at least 8 years of project operation management experience

3. Highly-motivated self-starter who will undertake all activities to the highest professional standards

4. Must be cloud certified. Working experience in IDMC, Databricks, Sagemaker, Tableau with AWS exposure

5. Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques

6. Experience in managing a team in operations support and project implementation work

7. Certification in IT operation management is preferred

Job Description

To perform maintenance, repair and overhaul of a variety of water purification systems and water tankers.

To service RO membranes, UF/MF membranes, pumps, genset etc.

Requirement

N-Level, NITEC

Working Hours

The working hours are as follows:

Mondays to Thursdays: 8:00am to 5:30pm

Fridays: 8:00am to 5:00pm

Lunch: 1 hour

- Station on-site and perform daily inspection and preventive maintenance works in Mechanical and Electrical Systems according to Scheduled Maintenance

- Attend to feedback, Breakdown and customer service requests

- Attend to Fault-Calls and carry out rectification of Faults within specified time and budget

- Supervise and coordinate with contractors and vendors on works according to scheduled maintenance, repair, shut-down and overhaul works

- Assist Engineer/Manager to update records of Mechanical and Electrical system servicing reports and monitor the performance of the systems and equipment

- Station on-site and perform daily inspection and preventive maintenance works in Mechanical and Electrical Systems according to Scheduled Maintenance

- Attend to feedback, Breakdown and customer service requests

- Attend to Fault-Calls and carry out rectification of Faults within specified time and budget

- Supervise and coordinate with contractors and vendors on works according to scheduled maintenance, repair, shut-down and overhaul works

- Assist Engineer/Manager to update records of Mechanical and Electrical system servicing reports and monitor the performance of the systems and equipment

1. Candidate must possess at least a Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Industrial), Others or equivalent.
2. Required language(s): Preferably English and Mandarin spoken.
3. At least 6 Year(s) of working experience in the related field is required for this position.
4. Preferably specialist in Engineering - Electrical or equivalent.
5. Must have knowledge in Instruments and Electrical System for Process Control Environment
6. Knowledge and understanding of SCADA, DCS System, PLC, Instrumentation, Field Devices.

Job Scope:

1) Maintenance of Field Instruments for multiple Process Plants.

2) Troubleshooting and problem solving for field Instruments.

3) Calibration and commissioning of field Instruments.

4) Electrical equipment troubleshooting and general maintenance for the process plant.

Candidate must possess at least a Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Industrial), Others or equivalent.

Required language(s): Preferably English and Mandarin spoken.

At least 6 Year(s) of working experience in the related field is required for this position.

Preferably specialist in Engineering - Electrical or equivalent.

Must have knowledge in Instruments and Electrical System for Process Control Environment

Knowledge and understanding of SCADA, DCS System, PLC, Instrumentation, Field Devices.

Job Scope:

1) Maintenance of Field Instruments for multiple Process Plants

2) Troubleshooting and problem solving for field Instruments

3) Calibration and commissioning of field Instruments

4) Electrical equipment troubleshooting and general maintenance for the process plant

Job Title: Assistant Maintenance Technician (ID8356)
Location: Woodlands, Singapore
Working Hour：5 days (Monday to Friday 8am - 5pm)
Salary: $2400 - $2800

Job Description:
Daily inspection of physical facilities and equipment to ensure
- Assists to upkeep a list of spare parts
- Puts up requisition to replace faulty parts on facilities
- Trouble-shoots electrical/ technical problems and able to perform electrical repair and maintenance as required
- Work with and maintain relationships with contracted vendors
- Ensures contractor/vendor adhere to KTS’s safety rule and policy.
- Performs administrative tasks as assigned such as submission of incidence reports, updating of facilities records, etc.
- Respond to emergency calls for maintenance and repairs
- Any other duties as assigned.

Requirement:
- Minimum Nitec or equivalent certificate in Building, Facilities Management, Mechanical or Electrical Engineering
- Minimum 1 or 2 years of relevant working experience in a factory environment/Electrical work
- Able to work independently without supervision
- Demonstrated problem solving skill
- Good interpersonal skills, strong technical background with analytical mind
- Proficient in MS Office

Integrated DNA Technologies (IDT) is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, creative thinkers who understand that good data drives smart decisions. At IDT, we realize that although science may be uniform, people are unique. We promote a culture where engaged people are motivated and have opportunities to achieve their full potential, as part of one global team.

IDT is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

This position is part of the Facilities and Engineering Department located in Singapore and will be on-site (Overnight shift: 10pm to 7am). At IDT, we are one global team. We celebrate our differences, engage in healthy debate, and are inclusive. Together, we accomplish great things.

In this role, you will have the opportunity to:

• Be responsible for performing facilities and engineering maintenance and calibration activities in a timely manner to meet operational needs of the organization.
• Carry out fault troubleshooting and equipment failure recovery.
• Support, execute or initiate engineering initiatives to drive continuous improvement.

The essential requirements of the job include:

• Diploma or bachelor’s degree in engineering or sciences with minimum 2 years of working experience in the maintenance related field.
• Aptitude and general knowledge of repair techniques.
• Knowledge of instrument calibration and facility management

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Must be comfortable working with chemicals and follow proper safety and handling instructions.
• Ability to read and interpret printed material, including distinguishing colors, accurately read measurements, and prepare and read written documentation using a computer
• Requires exerting force, repetitive motions, standing, precise finger tasks, reaching, sitting, lifting, bending, pushing/pulling, talking, hearing, walking, climbing, using protective equipment, and maintaining various visual capabilities.

It would be a plus if you also possess previous experience in:

• Six Sigma principles
• ISO 13485:2016
• Manufacturing of DNA/RNA oligonucleotides

Job Description:

Viskou is seeking an experienced HR Manager to join our team and contribute to our ongoing growth and development. As the HR Manager, you will be responsible for comprehensive human resource management, including recruitment and selection, employee relations, performance evaluation, and training and development, laying a solid foundation of talent for the company’s long-term growth. This role requires occasional travel to other locations as needed.

Key Responsibilities:

• Develop and implement recruitment plans to attract and select talent that aligns with the company’s growth.
• Manage and improve the company’s performance evaluation system, promoting performance improvement and career development for employees.
• Design and implement employee training and development programs to enhance overall employee skills and competencies.
• Build and maintain positive employee relations, handle employee inquiries and conflicts, and foster a supportive work environment.
• Oversee and optimize HR policies and processes to increase work efficiency and employee satisfaction.
• Occasional travel to support HR functions and company initiatives at other locations.

Qualifications:

• Bachelor’s degree or above, preferably in Human Resources, Psychology, or a related field.
• At least 2 years of HR management experience; previous experience as an HR Manager or in a related role is preferred.
• Familiar with labor laws and HR policies, with a strong ability to manage employee relations.
• Excellent communication, coordination, and problem-solving skills, with the ability to handle tasks independently.
• Strong sense of responsibility, good team spirit, and adaptability in a fast-growing work environment.
• Willingness and ability to travel as needed.

What We Offer:

• Competitive salary and benefits
• Opportunities for professional growth and development
• A friendly work atmosphere and supportive team

Senior / Service Team Leader, Group Contact Centre

As part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Monitor performance real-time and manage resources / deploy manpower
• Prepare statistics and reports
• Share and broadcast updates to the team
• Execute new workflows, improvement initiatives and changes
• Supervise Customer Service Associate's (CSAs) performance by performing regular call / email audits and conducting regular performance reviews
• Conduct periodical training for CSAs if required
• Handle feedbacks from internal and external parties by conducting investigation and service recovery

Job Requirements:

• Diploma in any discipline
• At least 2 - 3 years of experience in the healthcare industry, contact centre environment and/or service related industry
• 2 years of experience in leading a team of staff
• Exhibit Good interpersonal and communication skills
• Customer centric and service oriented
• Competent in using computer software and applications
• Able to multi-task and work under a stressful environment
• Strong communication skills in English and Mother Tongue
• Able to read and write fluently in English

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

• Troubleshoot and carry out minor repairs (electrical, plumbing, builder, etc) for the building and related facilities.
• Supervise sub-contractors who carry out approved repair works and scheduled maintenance in the building.
• Assist Facilities Executive & officer to execute preventive maintenance regime and/or ad-hoc upgrading project and monitor the work progress.
• Assist Facilities Executive & officer to attend to tenant’s feedback on the building and related facilities.
• Provide guidance and coaching to junior staff when required.

Job Summary:

The HPC Storage Engineer will be responsible for managing the storage infrastructure within HPC environments. This role involves monitoring storage performance and optimizing through tuning and troubleshooting. Successful candidate with demonstrated experience in the HPC storage field may be considered for a Senior position.

Responsibilities:

Storage administration and optimization

• Work with Managed Services teams in managing and administering the storage infrastructure.
• Ensure storage reliability and availability within HPC system.
• Provide support on technical queries and troubleshooting storage-related issues.
• Implement best practices for storage monitoring and reporting.
• Monitor utilization rate, allocation and analyse the report for capacity planning.
• Conduct storage performance test and analysis.
• Collaborate with other teams for enhancement of storage performance and scalability.
• Develop and maintain comprehensive documentation for HPC storage infrastructure and processes.

Data management

• Create and execute a data placement strategy to optimize storage performance.
• Maintain data protection and disaster recovery strategies.
• Implement and maintain security measures to protect data integrity and prevent unauthorized access.

Designing and planning

• Assess future requirements and plan for storage expansion.
• Assist in the designing of future HPC system acquisition.
• Explore and evaluate emerging solutions in HPC storage technology.

Qualifications:

• Degree in a Computer Science, Engineering, IT or other relevant areas.
• At least 3 years of experience in managing storage infrastructure.
• Proficient in UNIX/Linux environments and command line interface (CLI).
• Good knowledge of HPC storage principles.
• Experience in managing parallel file system (Lustre, GPFS, BeeGFS).
• Good knowledge of RDMA-based interconnect (InfiniBand, RoCE).
• Demonstrate ability to analyse complex issues and develop effective solutions.
• To be considered for Senior position, candidates should have at least 5 years of experience in roles that involve the deployment of HPC storage infrastructure, covering key areas such as designing, installing, configuring, documentation and providing admin/user training.

• Troubleshoot and carry out minor repairs (electrical, plumbing, builder, etc) for the building and related facilities.
• Supervise sub-contractors who carry out approved repair works and scheduled maintenance in the building.
• Assist Facilities Executive & officer to execute preventive maintenance regime and/or ad-hoc upgrading project and monitor the work progress.
• Assist Facilities Executive & officer to attend to tenant’s feedback on the building and related facilities.
• Provide guidance and coaching to junior staff when required.

As a Senior / Executive, Community Health in RHS Office, you will be required to plan, organise and implement outreach programmes. This includes ensuring community health screening events are well-organised, and workflows are well reviewed, documented and communicated to all stakeholders within timeline, standards and policies.

Job Responsibilities

• Plan, organise and implement outreach programmes
• Engage community stakeholders to collaborate on community health screening programme
• Manage health screening data and data submission to MOH
• Prepare management reporting for community health screening programme
• Carry out other duties as and when assigned

Job Requirements

• Good degree in any discipline
• At least 1 year of working experience. Entry level applicants are welcome to apply.
• Able to work on weekends
• Good communications skills