About Synechron:

Synechron Singapore is a leading consulting and technology services firm specializing in the financial services sector. Our Singapore office focuses on delivering innovative digital transformation solutions to top-tier banks, insurers, and capital markets. We cultivate a diverse and inclusive environment where talent thrives, offering opportunities for professional growth and development. With access to cutting-edge technologies, our teams work collaboratively to create impactful solutions that enhance operational efficiency and customer experiences. Synechron Singapore is committed to excellence and actively engages in community initiatives, making a positive impact in the region.

Our 14,500+ associates work across the globe at more with 100+ clients and 58 offices.

Position Title: System Analyst (Cards Disputes)

Software Requirements:

• Proficient in requirement analysis, effort estimation, and application solution design for Cards Core Issuing and acquiring processes.
• Familiarity with card payment networks and dispute management systems.
• Strong understanding of technical interface specifications and documentation.

Overall Responsibilities:

• Lead discussions with business and IT teams to gather requirements and prepare technical specifications.
• Document functional designs and work closely with Business Analysts, Architects, and end-users for application development and enhancements.
• Prepare functional solution documents and present them to stakeholders for sign-off.
• Review detailed technical designs, code, test strategies, and results; manage defect triaging.
• Guide users in setting up card parameters for new business initiatives, including products and pricing.
• Support users in the end-to-end reconciliation process.
• Collaborate with testing teams to support system integration, user acceptance, regression, and performance testing.
• Provide post-implementation support and address any immediate issues.
• Identify, escalate, and manage risks related to projects and processes.

Category-wise Technical Skills:

• Strong capability in requirement analysis and functional solution documentation.
• Ability to translate business needs into technical specifications.

Technical Proficiency:

• In-depth knowledge of CICS, COBOL, COBOL batch processing, JCLs, Easytrieve, VSAM, and other mainframe utilities.
• Experience with Cardlink/VisionPlus systems is preferred.

Testing & Quality Assurance:

• Experience in user acceptance testing, regression testing, and performance testing.

Collaboration Tools:

• Familiarity with project management and documentation tools to facilitate communication and project tracking.

Experience:

• Minimum of 8+ years of experience in System Analysis, particularly in the Cards Functional Domain.
• Proven experience in card payment networks and dispute management processes.
• History of working in large development organizations within a globally distributed environment.

Day-to-Day Activities:

• Conduct requirement analysis and document functional specifications for new card dispute functionalities.
• Facilitate discussions with business and IT stakeholders to align on project objectives.
• Review and validate technical designs and testing strategies.
• Guide users through parameter setup and reconciliation processes.
• Collaborate with technical teams to support various testing phases and ensure all critical functions are covered.

Qualifications:

• Bachelor’s degree in Computer Science or a related discipline.
• Advanced certifications in relevant areas (e.g., Certified Business Analysis Professional - CBAP) are a plus.

Soft Skills:

• Excellent communication and interpersonal skills for effective collaboration with stakeholders.
• Strong analytical and problem-solving abilities.
• Ability to thrive in a high-pressure environment and manage multiple tasks simultaneously.
• Strong organizational skills and attention to detail.

Position will be Onsite at customer location.

At Synechron we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote/onsite/hybrid work arrangement. Additional information about this work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Synechron can provide.

At Synechron, we recognize that diversity is essential to our success. We are committed to fostering an inclusive environment where all employees feel valued and empowered to share their unique perspectives. We embrace differences in race, ethnicity, gender, sexual orientation, age, religion, disability, and cultural background, understanding that these attributes enrich our workplace and enhance our service to clients.

Our initiatives aim to promote equal access to opportunities and ensure that diverse voices are heard. By championing diversity and inclusion, we strengthen our ability to innovate and meet the challenges of the financial services industry.

Responsibilities

• Prospect for potential new clients and turn this into increased business

• Meet potential clients by growing, maintaining, and leveraging your network

• Research and build relationships with new clients

• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

• Participate in pricing the solution/service

• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

• Participate and attend functions such as trade exhibitions and conferences, and provide feedback and information on market trends, as well as prospect for new clients

• Organize technology demonstration events to showcase capabilities and engage potential customers

• Present new products and services and enhance existing relationships

• Work with technical staff and other internal colleagues to meet customer needs

• Present and apprise company’s management on sales progress during bi-monthly sales review meeting

Requirements

• Bachelor's degree in Engineering or Business

• At least 3-5 years of sales or marketing experience will be of advantage

• Experience in Defence System will be of advantage

• Good Networking Skills

• Persuasion

• Proposal Writing

• Closing Skills

• Motivation for Sales

• Good Prospecting Skills

• Sales & Biz Orientated

• Identification of Customer Needs and Challenges

• Professionalism

• Microsoft Office (Word, PowerPoint)

• Working location is in Ang Mo Kio

• Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

ROLE DESCRIPTION SUMMARY

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. The candidate will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, the candidate is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, the candidate may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on the candidate’s technical background and interests. Therefore, a good understanding of cybersecurity principles and concepts such as network segmentation, network access controls and 802.1X is desirable.

KEY ACTIVITIES AND RESPONSIBILITIES

As an IT Infrastructure System Engineer, you are accountable for:

· Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements

· Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level

· Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives

· Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues

· Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base

· Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages

· Participate in failover or disaster recovery exercises of the IT infrastructure when required

· Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy

· Administer servers, VMware/Hyper-V platforms and domain controllers/LDAP servers.

· Participate in the optimization of system performance and system capacity planning.

· Support deployment/configuration tasks of Cisco switches and network firewalls (Check Point / Fortinet / Palo Alto)

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Degree in Computer Science, Information Technology or related disciplines

· At least five years of relevant IT experience in designing (not mandatory but preferred), deploying and managing IT infrastructure systems.

· Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud

· Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies

· Working knowledge of cybersecurity technologies will be desirable

· Technical certification in cybersecurity, network or system technologies, such as CCNP, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), OSCP, SSCP etc. will be advantageous.

· Good written and oral communication skills

· Motivated team player with a keen eye for details, but able to work independently as well when required

· Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

Responsibilities:

• Oversee and manage the Information Technology department, ensuring the effective execution of all IT-related functions and operations, including network security, user access and server/database backups.
• Ensure that IT applications, systems, and infrastructure align with the organization's business objectives and strategic goals.
• Provide leadership and guidance for IT projects, ensuring they are planned, executed, and delivered on time, within budget, and meet all required functionalities and specifications.
• Collaborate with other departments to identify technology needs and opportunities for improvement, ensuring that IT solutions support and enhance overall business performance.
• Stay updated with the latest industry trends, technologies, and best practices, and incorporate them into the organization's IT strategy and operations.
• Ensure compliance with relevant regulations, policies, and standards in all IT activities and initiatives.
• Establish strong relationships with external vendors, service providers, and stakeholders to ensure reliable and efficient IT services and support.
• Provide support for projects, including proposals, testing and documentation.
• Participate in tender preparation, including documentation and site surveys.
• Develop IT policies and participate in ISO audits.
• Develop, implement and maintain software applications for in-house projects.

Experience and Qualifications:

• Degree (Business IT, Information Systems Management, Computer Science or other similar disciplines is an advantage)
• 8-10 years of relevant IT experience either in application and/or infrastructure, including managerial role experience
• Windows Server 2019/2022 Server administration, including AD, DNS, Web Server management, and clustering.
• Network administration includes VLAN technology and the setup and configuration of switches (Cisco, Aruba, Dell, and others).
• FortiGate Firewall administration, including VPN setup, Web, and IP filtering.
• C# .Net development includes technologies such as MVC, microservices, and Git.
• MSSQL Server 2019/2022 Database administration.
• Knowledgeable on ISO27k certification.
• Good analytical and problem-solving skills
• Excellent written and oral communication skills in English
• Pro-active and a good team player

Work Environment:

• The IT Manager typically works in an office environment but may need to travel to other external sites.
• The role may require working outside regular business hours to address critical issues or implement system upgrades.

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview:

To be successful in this role, you should possess the quality of a System Analyst/Developer who is savvy in providing technical solutions to our clients. You would also work closely with the client’s User Task (EUC/RPA/Tools) team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Work closely with end users to identify pain points and propose suitable automation solutions.
• Develop tools for migration and operational processes.
• Clarify which tools need to be developed / revised based on the gap of the As-Is / To-Be system and business operation processes
• Development of migration tools (Migration data creation using Access, etc.), any other new tools in order to adapt with new operation processes
• Modify existing systems and implement new functionalities as required.
• Report issues related to the development and progress of daily activities to User owned EUC/RPA/Tools PIC
• Collaborate with stakeholders to ensure developed solutions align with business needs.
• Any other duties related to this role.

Requirements:

• Proficiency in MS Access, Excel macros, and RPA tools.
• System implementation and automation tool development experience in banking projects (trade-related preferred).
• Strong analytical and problem-solving skills to bridge user needs and technical solutions.
• Effective communication and stakeholder engagement abilities.
• Hands-on experience of using Access and Excel macro, UIPath(RPA)
• Business knowledge in Trade area preferred.
• Willingness to undertake travel within the APAC region
• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Hands-on experience interacting with users to gather and refine requirements.
• Strong focus on creating user-friendly and efficient automation tools.

Responsibilities

• Prospect for potential new clients and turn this into increased business

• Meet potential clients by growing, maintaining, and leveraging your network

• Research and build relationships with new clients

• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

• Participate in pricing the solution/service

• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

• Participate and attend functions such as trade exhibitions and conferences, and provide feedback and information on market trends, as well as prospect for new clients

• Organize technology demonstration events to showcase capabilities and engage potential customers

• Present new products and services and enhance existing relationships

• Work with technical staff and other internal colleagues to meet customer needs

• Present and apprise company’s management on sales progress during bi-monthly sales review meeting

Requirements

• Bachelor's degree in Engineering or Business

• At least 3-5 years of sales or marketing experience will be of advantage

• Experience in Defence System will be of advantage

• Good Networking Skills

• Persuasion

• Proposal Writing

• Closing Skills

• Motivation for Sales

• Good Prospecting Skills

• Sales & Biz Orientated

• Identification of Customer Needs and Challenges

• Professionalism

• Microsoft Office (Word, PowerPoint)

• Working location is in Ang Mo Kio

• Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security system and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations, Apps etc.
• Ensure the efficiency and reliability of IT infrastructure.
• Support web development and maintain Company portals.
• Maintain and support the Dynamics NAV ERP system.
• Conduct programming and develop Apps to support business operation.
• Provide IT support to internal and external users as needed.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Minimum Diploma in IT, Computer Engineering, or a related field.
• Knowledge of system security, networking and database management.
• Good programming skills, with app development experience is a plus.
• Familiarity with access control, CCTV, and alarm systems is an advantage.
• Experience supporting: Microsoft Dynamic Navison ERP
• Experience supporting User, Network

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Job Responsibilties

• Provide after-sales product and technical support - engaging with customers, clarification meetings, supporting 3rd party events.
• Design BMS system architecture, HVAC control system and optimization program tailored to each upgrading project requirement.
• Analyse existing BMS operation and HVAC performance to propose system renewal and control system improvement.
• Support project management team on existing building upgrades including testing and commissioning.
• Troubleshoot Yamatake and Azbil product problems for existing maintenance at job site.
• Track and analyse recurring faults or issues in BMS and other monitoring systems to identify patterns.
• Use trend date to provide insights on system vulnerabilities and potential areas for improvement.
• Perform various engineering calculation, equipment sizing and selection and procurement of equipment ensuring it meets safety standards and performance requirements.
• Supports the Sales on technical aspect to formulate Business Development plan for Building Automation Solutions in Singapore.
• Liaise with various departments in Headquarter in Japanese language to report the latest trends and requirements of Singapore Market
• Identifies industry trends, collects and assesses competitive and market intelligence.
• Regularly contact with Japanese and non- Japanese customers to exchange information.

Requirements

• Bachelor's degree in a technical discipline preferred;
• Minimum 4 years of experience in BMS and Automation industry
• Well versed in specification and selection of Yamatake and Azbil building automation system and product, not limited to system and controller but including field devices like sensors, control valves
• Strong communication presentation skills with the ability to present technical information to non-technical stakeholders.
• Proficiency in Japanese Language both verbal and written is a must

• Well Established Company
• Basic $4000 - $5500 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Working Days: Monday to Friday
• Working hours: 8.30am to 5.30pm
• DCS | PLC | SCADA

Job Responsibilities:

• Understand / develop technical design specification / requirements and associated document relevant to project
• Develop system database, control logic and graphic according to project design
• Conduct Factory Acceptance Testing and System Commissioning on site
• Product test document and training material
• Conduct training to customer
• Provide technical support to sales and maintenance team
• Others ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma or Degree in Mechanical / Mechatronic / Electrical Engineering or equivalent with 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Tittle: Associate System Engineer / System Engineer (2 years contract renewable)

Working Days & Hours: 5 days, 8.30am- 5.50pm

Salary: $2800- $3000 (AE), $3500 (System engineer) + Allowance

Location: East, and clients site whenever required

Job scope:

• To provide support on maintenance project.
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.
• Hands on experience in managing LAN / WAN / Routers / Switches / DNS / VPN and Firewall is preferred.

Requirements:

• At least a Diploma in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• Must have at least 1-2 years of Server experience
• Able to work on scheduled standby on rotating weeks

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

• MNC Company
• Salary $2800 - $3200 + Incentives + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• 12 Hours Shift

Job Responsibilities:

• Responding to intrusion alarm system activation
• Performing maintenance service, commissioning of alarm systems
• Attending to customer request on alarm and card access systems
• Conducting patrols at night
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Higher Nitec and/or Diploma in Electrical Engineering, Electronic & Computer Engineering, Mechanical Engineering, and other related fields
• Possess at least 1- 2 years of relevant experience
• Possess Class 3 Driving License will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

- Permanent

- Up to $6000 + VB

- Mon to Fri: 8.30am – 5.30pm

- Jurong East

Job Responsibilities:

• System Engineering Design
• Generating Test Plan & Procedures
• Sourcing and Procurement of System Hardware
• Planning and Setting up Test Lab
• Conduct Factory Acceptance Test
• Lead Installation, Checkout, Integration and Testing (ICIT) at customer’s sites
• Perform Troubleshooting and Resolving System Faults
• Perform On-Site Acceptance Test
• Lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Period:

• Permanent

Location:

• Jurong East

​Working hours:

• Mon to Fri: 8.30am – 5.30pm

Salary:

• Up to $6,000 + VB

Job Requirements:

• Degree in Electrical & Electronics Engineering / Computer Science or equivalent
• Minimum 2 to 3 years working experience in industry
• Experience and knowledge in Infocomm Technology, RedHat Linux, Virtual Environment, Network Security is preferred
• Computer literate e.g. MS office, Visio
• Strong Oral and Written Communication Skills
• Excellent Time-management
• Good Learning Capability

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

• Carrying out diagnostic for van and lorry
• Carrying out mechanical repair for van and lorry
• Carrying out electronic repair for van and lorry
• Carry out engine overhaul and chassis repair
• Able to repair air condition
• Conduct preventive maintenance for vehicle
• Ensure that all work order is carried out accordance to the schedule
• In Charge of Vehicle movement and parking

REQUIREMENT

• Min. 5-year relevant workshop experience dealing with commercial vehicle
• Familiar with light to medium size van & lorry and the servicing of major brand such as Toyota, Nissan, Mitsubishi, Isuzu and Hino
• Familiar with both Petrol and Diesel engine
• Possess positive learning attitude & a good team player
• Good interpersonal and communication skill
• Able to work night shift and split shift
• Able to work OT on public holiday and weekends.
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and

siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 3 days 2 nights yearly staycation including all meals and beverage in any of the 4 Garcha Group hotels in

Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Job Description:

· Respond and attend to guest repair requests.

· Communicate with guests/customers to resolve maintenance issues.

· Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.

· Visually inspect tools, equipment, or machines.

· Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.

· Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.

· Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building.

· Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area.

· Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.

· Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work.

· Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.

· Display basic computer skills including inputting air handler schedules and making temperature changes.

• Conduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to vehicle functionality and longevity and repair work and report to workshop foreman for necessary technical assistance
• Inspect vehicle computer and electronic systems to repair, maintain and upgrade
• Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately.
• Repair or replace broken or dysfunctional parts and fix issues (e.g. leaks)
• Has Experience in Automotive repairing, repair tyres, engine tune-ups, oil changes, gearbox repair, air-con & system diagnosis
• Any other ad-hoc duties as assigned

Jobs Requirements

• A minimum of 5 years’ experience in a similar role.
• Basic computer skills.
• Able to work independently and with a good working attitude
• Experienced/Responsible/Diligence.
• Strong team spirit.
• Able to work any shift
• Able to work on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Technician Responsibilities:

• Diagnose, troubleshoot and repair mobile devices;

• Quality control and testing of repaired devices to ensure full functionality. Resolve/manage customer inquiries;

• Able to interact positively with customers at the storefront and over the phone;

• Ability to multi-task between repairs and customer service;

• Other related duties as required;

• Maintain and use repair tools and equipment. Including software and in-store POS system to track repair tickets and inventory;

• Strategically plan the order of operations to ensure a successful repair;

• Provide estimates and quotes;

• Glass only replacement on Samsung and iPads;

• Microscopic Board work; component replacement Hand-solder SMT components,

• remove and replace thru-hole comp without board damage,

• solder wires and cables,

• Diagnosis, troubleshoot and repair mobile devices;

• identify assembly and documents issues;

• Repair logic board issues from water damage.

Requirements:

• Excellent knowledge of customer service best practice with previous experience;

• Ability to repair a variety of mobile devices (i.e., iPhone, Samsung, LG, Motorola, Sony, Huawei and OnePlus phone, and iPads.);

• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing;

• Knowledge of mobile devices including manufacturers, operating systems, and network service providers;

• Willing to work flexibly and with enthusiasm;

• Excellent organizational skills;

• Good attention to detail and ability to show initiative;

• Ability to demonstrate practical troubleshooting and problem analysis techniques;

• Ability to plan and prioritize your workload without supervision

Carry out preventive maintenance and inspection on machinery and equipment

Install, service, troubleshoot and repair hydraulic and pneumatic systems

Install, service, troubleshoot, repair and overhaul machine tools, pumps, valves, generator, compressors and conveyor systems

Fabricate and re-condition machine parts using basic hand-tools, power hand-tools and drilling machines

Rectify electrical faults of machinery

Conduct quality assurance functions on products and systems

Perform fault diagnosis and maintenance of instrumentation and control equipment

Job Requirements

NTC-2 Certificate / Technical Diploma / NITEC / Higher NITEC in Electrical Engineering / Mechanical Engineering / Building Services or its equivalent

At least five (5) years of working experience in maintaining mechanical and electrical equipment and/or building services

Pro-active, independent, able to work with minimal supervision and perform under pressure

Good team worker with service-orientated mindset

Working hours : 5.5 days

Permanent / Full-time Position

- Assist Project Manager and Engineer to fabricate in the stage of setup the monitoring system;

- Installation and setup of instrumentation hardware;

- Liaise positively among the project team;

- Testing and carrying out the maintenance of the system;

- Site inspection is required for troubleshooting

- Ensure that works carried out are in compliance with the Workplace Safety and Health Act

- Perform any other technical tasks as and when required

Job Overview

Ensure that routine maintenance is performed in order for the Hotels equipment to be operated with maximum efficiency to achieve customer and guest satisfaction.

At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people
• Get ready – by taking notice and using your knowledge so that you are prepared for anything
• Show you care – by being thoughtful in the way you welcome and connect with guests
• Take action – by showing initiative, taking ownership and going the extra mile

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

• Inform superior of the status of repairs and pending costs and indicate when it would be reasonable to consider replacement
• Record daily service work, including maintaining individual replacement costs along with time/task labour hours cost

PEOPLE:

• Perform all routine preventative maintenance and curative maintenance
• Order and monitor fuels, lubricants and repair parts
• Maintain clean and tidy plant rooms
• Maintain a level of broader knowledge which enables you to handle minor problems in all fields of the department
• Attend to all types of repair and maintenance work in the Hotel premises, including any new additions / extensions to the Hotel or any other properties maintained by the Hotel
• Assist with the implementation of the hotel’s preventative maintenance system and repair log system
• Participate in instructing colleagues on the proper operation, safety procedures and cleaning of all equipment
• Conduct and/or participate in staff meeting regarding proper operating and maintenance practices of equipment

GUEST EXPERIENCE:

• Repair and maintain guest room facilities, light facilities, furniture and equipment
• Prioritize work in line with guest requests and management

RESPONSIBLE BUSINESS:

• Perform all routine preventative maintenance and curative maintenance
• Order and monitor fuels, lubricants and repair parts
• Maintain clean and tidy plant rooms
• Maintain a level of broader knowledge which enables you to handle minor problems in all fields of the department
• Attend to all types of repair and maintenance work in the Hotel premises, including any new additions/ extensions to the Hotel or any other properties maintained by the Hotel
• Perform any other ad-hoc duties as assigned by Chief Engineer or Asst. Engineer.
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements

ACCOUNTABILITY

You are responsible for ensuring that routine maintenance is performed in order for the Hotels equipment to be operated with maximum efficiency to achieve customer and guest satisfaction. This is done under the general direction of the Assistant Chief Engineer/ Shift Leader, and within the limits of established InterContinental Hotels & Resorts and hotel’s policies and procedures. You will also help to promote a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment.

QUALIFICATIONS AND REQUIREMENTS

Minimum 2 to 3 years of relevant experience with related NTC certificates. Able to speak and write English with fairly good interpersonal and communication skills. Independent worker as well as a good team player.

DUTIES AND RESPONSIBILITIES

• Wears applicable PPE at all times
• Ensuring that the site complies with all health and safety regulations
• Performs maintenance duties
• Responding to various maintenance requests
• Perform preventative maintenance
• Diagnosing and repairing basic HVAC, plumbing, electrical, lightings and other building issues
• Completes maintenance and repair records as required.
• Reviews assigned work orders. Estimates time and materials needed to complete repair.
• Orders necessary materials and supplies to complete all tasks.
• Responds quickly to emergency situations, summoning additional assistance as needed.
• Performs standby duty when assigned schedule.
• Performs other duties as assigned.

EDUCATION and EXPERIENCE

• NITEC or Higher NITEC in Electrical / Mechanical Engineering
• Relevance experience within facilities management

• Inspecting, analyzing, and troubleshooting systems and equipment.
• Reading repair manuals and liaising with other professionals.
• Running tests and interpreting results to make effective recommendations.
• Writing up reports, safety regulations, and preventative maintenance plans.
• Sourcing replacement parts.
• Negotiating with suppliers and clients.
• Repairing or replacing faulty equipment.
• Fabricating any components required.
• Providing time and material cost estimates before starting a job.
• Keeping abreast of advancements in your field and attending workshops as required.

Responsibilities

• Carry out preventive and corrective maintenance for the assigned properties
• Ensure smooth running of all building Mechanical and Electrical services
• Ensure all equipment are maintained and operated according to instruction
• Carry out preventive maintenance of the equipment in accordance with Preventive Maintenance Schedule
• Inspect the premises daily, perform building round checklist recording and replace defective parts
• Attend to all work orders issued by the tenants and management
• Attend to emergency breakdown according to duty roster
• Ensure compliance to building and fire safety rules and regulations
• Manage and coordinate term contract servicing
• Record and monitor utilities consumption of the property
• Update the stock quantity of the maintenance materials regularly
• To be a member of the Company Emergency Response Team (CERT)

Requirements

• NITEC in Mechanical or Electrical Engineering or equivalent
• Versatile and able to do carpentry works
• Able to do shift work

1) Air-conditioner Servicing

2) Air-conditioner Troubleshooting, Diagnostic, and Repair

3) Class 3 license will be good

4) Have working experience in Agent (manufacturer) will be an added advantage

5) Have at least 5 yrs experience in checking Splits, Multi Split, VRF, VRV systems

6) Independent in work

7) Good team player

8) Able to work any shift

9) Able to work OT on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed