Location : Ang Mo Kio

Responsibilities:

• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues
• Manage security access controls, backups and firewalls
• Upgrade systems with new releases and models
• Build technical documentation, manuals and IT policies

Requirements

• Experience as a System Administrator, Network Administrator or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Ability to create scripts in Python, Perl or other languages

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Install and configure software and hardware.
• Manage network servers and technology tools.
• Set up accounts and workstations.
• Monitor system performance and ensure maintenance according to requirements.
• Troubleshoot system issues and outages.
• Ensure security through access controls, backups, and firewalls.
• Upgrade systems with new releases and models.
• Train staff on new technologies and develop technical documentation.

Requirements:

• Proven experience as a System Administrator, Network Administrator, or similar role.
• Familiarity with databases, LAN/WAN networks, and patch management.
• Knowledge of system security and data backup/recovery.
• Ability to create scripts in Python, Perl, or similar languages.
• Proficiency with various operating systems and platforms.
• Resourceful problem-solving and excellent communication skills.

You may submit your resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

(EA Reg No: 20C0312)

· Tertiary qualification in Electrical and Electronics Engineering

· Minimum 6 years’ experience working on various communication systems technologies such as fibre-optic transmissions, digital trunked radio, public address and telephony, CCTV surveillance, access management and travel information systems.

· Experience in implementing railway-related projects

· Team player with good interpersonal and communication skills.

· Experience in writing technical proposals and presentations.

· Able to work independently with minimum guidance.

Overview

The system engineer is responsible for providing M365 related technical support to users through the analysis and resolution of technical incidents and service requests.

The role also required to be involved in all escalated customer issues where required to provide a positive business outcome. These will include but are not limited to: Major Incident Management, Problem and Change Management, Service Improvement, Process Improvements, customer relationship engagement, onboarding, reporting, Windows OS, Office 365 Applications, perform software/hardware installation, assist in maintaining EUC related technical documentations, as well as assist in EUC related projects which including but not limited to new customer onboarding/offboarding specifically on M365 related products.

Responsibilities

• Provide expertise and guidance on the potential use of all M365 applications.
• Support customers for M365 related applications including Exchange Online, MS Teams, Teams Telephony, OneDrive, Defender, Intune/Autopilot, Office Suite, SharePoint Online, and other M365 core services.
• Be an advocate and provide best practices for use of all M365 products.
• Provide technical support for online meetings ensuring a good video conference experience with the ability to manage different conferencing devices.
• Perform troubleshooting as required. Leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
• Perform administration tasks (Azure Active Directory) including user/group administration, security permissions, group policies, systems configuration, research event log warnings and errors, and resource monitoring.
• Interact with the service desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed.
• Develop and maintain product and/or service documentation and knowledge base articles.
• A strong passion in working with M365 technologies.
• Other duties may be delegated by the Manager or Team Lead from time to time.
• Deliver training for employees on using M365 applications articulating the technical capabilities in a non-technical manner.
• Be the escalation point from members of the IT team working the internal helpdesk system for M365 related issue.
• Good in Microsoft Power Platform and Microsoft Power Automate will be an added advantage.
• Support Windows OS, desktop/laptop related software & hardware when needed.
• Fulfill desktop/laptop related service requests including but not limited to cloning & deployment, software installation within the Service Level Agreement as and when required.
• Conduct hardware/software installations based on customer’s requirements and company specifications.
• Perform Root Cause Analysis (RCA) for End User Computing (EUC) related (including M365 related products) service problems as part of problem management.
• Perform remote support to end user’s PC as and when the user agreed.
• Liaise with support vendors for maintenance, support, or issues resolution.
• Work with Team Lead, team members & customers to achieve a high level of customer Satisfaction.
• Ensure that relevant updates and patches are applied accordingly to the desktop/laptop using endpoint management tools.
• Assist Team Lead in performing various desktop/laptop related projects including but not limited to PC Refresh, In-Place Upgrade, Security Patching, etc.

Requirements

• Degree/Diploma in Computer Science/IT.
• Minimum 3 to 5 years of working experience in Microsoft 365 Technologies.
• Experience in Microsoft Intune (Deploy of applications to Windows, IOS, and Android devices) is a must.
• Experience in supporting M365 user.
• Possess knowledge in IT networking to troubleshoot computer 1st level networking problems.
• Possess IT skills in MS Windows, M365, desktop hardware, and network environments.
• ITIL v4 and M365 Fundamentals certification is an added advantage.
• Strong organizational, interpersonal skills and customer-oriented.
• Excellent verbal and written communication skills.
• Independent and results oriented.
• Willing to work on a flexible schedule depending on business needs.
• Ability to work non-deskbound and flexibility to travel to multiple sites as and when required.
• Ability to work independently under pressure to meet project timelines with quality work.

About the Client:

Our client is MNC company

Responsibilities:

• Your main responsibility is to support the Business in trade validation activities.
• Ensure all trades are validated and booked correctly, liaise with the Business or clients for any discrepancies timely.
• Ensure queries and escalations are managed in a timely manner.
• Establish and maintain a strong working relationship with internal and external stakeholders.
• Drives process improvement and system automation.
• Drive new ways of working and behaviour across organization to deliver faster, better, cost-efficient customer (internal and external service).
• Participate / Support in projects, business-driven initiatives and UAT.

Requirement:

• Degree holder preferred.
• Preferred UAT, design and develop UAT test plans/cases experience.
• Minimum 3 year of relevant experience in derivatives processing and lifecycle management preferred.
• Good understanding of Front to Back Trade operational processes especially Trade control activities is an advantage.
• Proficient in Microsoft Office applications.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Summary: As a Senior System Analyst, you are responsible for analyzing, designing, maintaining, and enhancing existing applications and integrated systems to support business operations. This role involves understanding business processes, identifying system requirements, and proposing solutions to address new requirements across all entities.

Employment Type: Contract (2-Year)

Role and Responsibilities:

• Gather business requirements from process owners and users.
• Convert business requirements into technical specifications for new project and change requests.
• Diagnose the root cause of application issues and implement solutions
• Provide ongoing support and enhancement.
• Collaborate with other project/ IT teams and manage application system activities

Requirements:

• Degree in computer science or related discipline from a recognized university.
• More than 3 years of recent hands-on experience in system analysis and development.
• Experience in both web-based and windows-based application.
• Exceptional ability to identify application errors and root cause.
• Ability to develop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.
• Experience in Azure DevOps.
• Experience in the shipping industry is preferred, but not required.

Intellimaticz Pte Ltd

Role: System Analyst

Job Requisition Number: JR47222

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Responsibilities

• Participate in end-to-end projects for system implementation of MLS system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Job Requirements:

Must Have

• At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Apache, Jboss. Maria database and NoSQL

• At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc

• At least 10 years of experience in developing Unix Shell Scripting, SQL, Java or Python

• At least 10 years of experience in application and database design and UI/UX design

• At least 8 years of experience in business analysis, data mapping and process mapping

• At least 8 years of experience in Production Support Management, Incident and Problem Management

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in network and security experience to resolve firewall connection issue, integration issue, load balancing and disaster recovery needs

• Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, and JIRA

• Experience in SharePoint and Confluence

Technical Skills:

• Experience in Compliance

• Experience in AI Machine Learning

• Experience in Application Development, System Implementation and Integration

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The Executive, Operations Information System acts as a Data Analyst to lead data collection, data analysis, and data consolidation to provide key insights of the business in Singapore and Indonesia.

• Coordinating collection and consolidating of data
• Conduct data cleaning and vetting, check and verify data to ensure data input is accurate
• Apply analytical, statistical and operational research knowledge to transform data into insights to facilitate decision making.
• Prepare daily, weekly and monthly reports
• Report critical issues observed through information analysis
• Troubleshooting, researching and fixing issues
• To look into continuous improvement of data and business processes to improve efficiency and productivity
• Understanding internal department (civil, machinery, warehouse, workshop etc.) user needs and build, maintain and optimize systems & process together through the data acquired
• Other duties as assigned

Requirements:

• Degree in Business Management, Civil Engineering, Data Science, Information Technology, Information System
• At least 1 year of related experience
• Knowledge in Data Collection, Data Processing, Data Query
• Knowledge of statistical methods and techniques.
• Familiar with Microsoft Excel, Word, PowerPoint, MSSQL, PowerBI

Work Location:

• Dhoby Ghaut

Working Hours:

• Shift 1: 7.00a.m. to 3.00p.m.
• Shift 2: 3.00p.m. to 11.00p.m.
• Shift 3: 11.00p.m. to 7.00a.m.

Job Responsibilities:

• Performing day-to-day administration of CCure ACS
• Maintaining the right access activation and timely deactivation for staff requests.
• Preparing and sending out monthly validation access report to designated area approvers.
• Maintaining healthy inventory stock list for ACS, CCTV systems & accessories, physical security equipment's and office stationeries.
• Monitoring of hardware and software to ensure operationality on ACS and CCTV systems.

Requirement:

• Experience in Security Access Card Administration
• Knowledge in CCure

If interested, do contact me via the following:

Email Address: [email protected]

Contact Number: 8800 8514

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

• Support on Wintel & virtualization infrastructure.
• Knowledge and experience in operations of virtual technologies such as VMWare
• Windows Server OS administration and support
• Server administration such as Active Directory, DNS, Databases, IIS security configuration and patching, and Backup/Restore
• Troubleshooting of VMWare, MS Windows technologies, AD, clustering and MS NLB (Network Load Balancing) especially troubleshooting.
• Experience or working knowledge of Disaster Recovery technologies helpful.

The position requires at least 3-5 years of experience in the manufacturing field or in a related area.

You must have a working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals.

Key Job Accountabilities (Actual daily deliverables):

·To support and maintain business web applications.

·To discuss with business users to understand business requirements for systems enhancements.

·To provide enhancement to the systems based on time to time business needs.

Responsibilities:

·To maintain and enhance operation web applications.

·To write technical procedures and documentation for the applications including operations, user guide, etc.

·To Investigate and resolve application functionality with vendor, if enhancement is needed.

·To assist in troubleshooting software application issues.

Required Experience and Qualifications:

·Degree / Diploma in Computer Science or Computer Engineering with at least 2-5 years’ of relevant experience

·Experiences in Platforms like VB6, ASP.Net, VB.Net, VB.net and Oracle and C#.net with J2EE & JavaScript are required.

·Hands on experience in Oracle & SQL Server databases SQL queries and stored procedures.

·Knowledge in Microsoft Access VBA will be added advantage.

·Knowledge in SQL Server Reporting Service will be added advantage.

·Been through at least 2 cycles of full SDLC Implementation.

·Understanding of the semiconductor industry business will be added advantage.

·Independent, strong analytical skills and ability to work under pressure with tight deadlines.

Working hour: 8am to 5.30pm, 5days

We are seeking an Electric System Design Engineer to design hydraulic and electric systems for Ro-Ro equipment. As a key team member, you will be responsible for developing high-performance systems that meet safety, regulatory, and operational requirements in Marine Industry. Fresh graduates from Electrical, Mechatronics, or Mechanical Engineering backgrounds are encouraged to apply, as we provide training and development opportunities to enhance your skills.

Qualifications:

• Bachelor’s degree or higher in Electrical, Mechatronics or Mechanical Engineering.
• Strong problem-solving skills and active communication skills.
• Excellent interpersonal and collaboration skills.
• Experience in the design of hydraulic and electric system add value.
• Experience in both of Shipbuilding and Marine industry will be a significant plus.

Description :

The senior Windows Server Engineer/Lead is a technical specialist working as part of a Wintel Enterprise Operations Team. The Team provides to an enterprise level client base responsible for incident resolution, processing of change requests, and contributions to problem management for all Wintel platform cases. The candidate will ideally be qualified to an MSCA/MCSE/MCITP level or possess a similar proven track record of experience.

Position Objectives:

Resolving third level support cases; 90% of which will be resolved without escalation.

Escalating to the relevant team as required, promptly following procedures and ensuring management is updated accordingly.

Ensuring the Client and delivery team is up to date at all times on incident progress.

Maintain, troubleshoot and co-ordinate replacement of faulty hardware.

Involve in the execution of Client Change Requests in a timely manner as planned by Client Service Partner and Infra Delivery teams.

Escalation of critical issues/outages to Delivery Team Management as per procedures.

Provide detailed feedback to team members on all incident resolutions, ensuring full details are documented and entered into Knowledge base

Daily review and action of open cases; updating Operations Management on current cases and their status as appropriate.

Update Operations team on any projects being worked on.

To provide comprehensive handovers to peers at the end of shift.

Attend Daily Operations and Change Review Meetings as required.

Log cases to 3rd party vendors requesting assistance on unresolved issues.

Compliance - Working with Client base to organize and schedule compliance items such as hardware and software updates including firmware revisions and OS and Sub-Systems patching.

Technical Skills

• 6 years of excellent knowledge of Windows 2008, 2012 and associated platform(s) and/or tools,
• Hands on experince in Vmware 6.5 and above.
• Good knowledge and experience in Active directory forest and multiple domain trusts
• Good knowledge in Microsoft clustering
• Experience in DHCP,DNS, GPO
• Knowledge of Storage technologies, virtualisation like VMware, MSSQL and Citrix (useful)
• Excellent debugging and problem analysis skills
• Excellent interpersonal skills, self-motivation and the ability to work in a team
• Ability to manage large projects as Project Manager
• Should be Ok to work on Hospital Environment.
• Acknowledged expert in their field

EA License No. - 14C6941

Systems Engineer Job Description

We are a growing company looking for an efficient systems engineer to help us expand our computing infrastructure. The systems engineer's responsibilities include working with a team of IT specialists to design, set up and maintain a network of computers, including hardware, software, and system architecture. To be successful in this position, the systems engineer should be a highly motivated, results-driven individual who can create the perfect solution for our organization's higher-level needs. The best candidate will also be an excellent listener and communicator, with the ability to explain why their solutions are the best fit for us.

Systems Engineer Responsibilities:

• Overseeing the development and installation of new networking and computing infrastructures.

• Selecting the best possible solutions using knowledge of a wide range of available technologies.

• Monitoring systems in the existing network to ensure there are no productivity set-backs.

• Installing and configuring operating systems and application software.

• Implementing best practices for system security and data backups.

• Anticipating potential issues or bottlenecks and identifying possible solutions.

• Troubleshooting and resolving all technical issues when they arise.

Systems Engineer Requirements:

• Bachelor's degree in computer science, information systems, or related field (Master's preferred).

• Proven track record of installing, configuring, and troubleshooting UNIX-based systems.

• Experience creating scripts (e.g. using Perl, Ruby, Python) and setting up software for automation.

• Exceptional knowledge of networking technologies (OSI network layers, TCP/IP).

• Familiarity with administration, performance tuning, and system monitoring.

• Good communication skills (written, verbal, and face-to-face).

Scope of work requested for the services is to provide system support (level 1/2) to manage Government agency servers. It includes the following:

1. Incident Management

a. Monitoring new incidents

b. Working on incidents assigned

c. Troubleshoot and resolve system issues

d. Timely follow-up and closure of incidents

e. Updating and resolving incidents status in ITSM system

2. Service Request Fulfilment

a. Monitoring of new service request (SR)

b. Work on SR assigned

c. Setup and configure new systems

d. Hardening of OS and applications

e. Timely follow-up and closure of SR

f. Updating SR status in ITSM System and closure of SR

g. Updating Asset Management team on asset issued / returned

3. Monthly Patching

a. Patching of systems

b. Testing upon completion of patching

4. 24 x 7 standby support

a. 24 x 7 standby support and to go onsite as and when required

5. Daily health check / Escort vendor

a. Daily health check and submission of daily health check report

b. Escort vendor when request are raised

6. Other tasks

a. Conduct any other tasks as required of a system engineer role

6 PERSONNEL REQUIREMENTS

6.1 The Contractor’s support personnel managing the servers must be trained and minimally be proficient in the following areas:

Windows Server

(a) The System Engineer shall minimally possess the following requirement:

(i) At least three (3) years of experience in Microsoft Server administration;

and

(ii) Microsoft Certified Solutions Associate (MCSA);

Role and Responsibilities

• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel for problem resolution
• Provide enterprise-wide support to a high level of Microsoft Windows, VMWare & Linux Redhat.
• Provide support in a 24/7 environment and would require to work on-call at least 1 week every month

Requirements

• Diploma in Computer Science or related technology disciplines
• Possess initiative, positive attitude and strong passion in operation support
• Good communication skills and able to work independently;
• 7+ years of experience
• Proficient with Windows Server, VMWare and Linux Redhat

ob Responsibilities:

• Plan and execute system administration tasks, including installation, deployment, testing, and commissioning.
• Generate and maintain documentation such as maintenance reports and checklists.
• Create and regularly update technical documentation, covering system configurations and procedures.
• Coordinate with project teams and external clients to plan and execute system upgrades/maintenance projects.
• Conduct maintenance on VA servers, network equipment, and camera systems.
• Address user-reported IT issues promptly, delivering technical support as needed.
• Diagnose and resolve issues related to hardware, software, and network functionality.
• Implement security best practices to safeguard systems from threats and vulnerabilities.
• Apply updates and patches to operating systems, software applications, and drivers to ensure security and performance (Windows Server, RHEL).

Job Requirements:

• Minimum Diploma/Degree in Information Technology or similar function
• Minimum 1 year of experience in server/desktop maintenance or similar function
• Hands-on experiences in configure, troubleshoot Microsoft Windows Servers and Red Hat Linux Servers
• Level 2 Experience is required
• Familiar with system applications & networking concepts
• Proficiency in troubleshooting and problem-solving

What we expect:

• Oversee the IT infrastructure and administration of the server, network, and relevant devices.

Ø Administration, Configuration & Maintenance of Network Infrastructure ( Firewall like Fortinet, Load Balancer like Peplink/F5 )

Ø Responsible for installing, configuring, and maintaining VM environment (VMWare, Hyper-V)

Ø Active Directory, DHCP, DNS, Anti-virus server

• Maintain servers and network file back-up/restore procedures (Internal & Cloud environment)
• Provide Local & Wide Area Network, Router, Internet, and system support/troubleshooting at all levels.

What we are looking for:

• Candidate must possess at least a Diploma or Degree in Computer Science/Information Technology or equivalent.
• At least 3 years of working experience in the related field is required for this position.
• Ability to work independently and efficiently, managing timelines and expectations.
• Good team player with strong analytical, communication, and troubleshooting skills.
• CCNA/CCNP certification is an advantage
• Knowledge in the cloud environments (AWS, Azure, Ali-cloud) will be an advantage

What we offer:

• Attractive rewards for long-term service staff
• Energetic and friendly working environment (flexible working hours, quarterly events, staff birthday celebration and etc.)
• Medical insurance

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR47222

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Responsibilities

• Participate in end-to-end projects for system implementation of MLS system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Job Requirements:

Must Have

• At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Apache, Jboss. Maria database and NoSQL

• At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc

• At least 10 years of experience in developing Unix Shell Scripting, SQL, Java or Python

• At least 10 years of experience in application and database design and UI/UX design

• At least 8 years of experience in business analysis, data mapping and process mapping

• At least 8 years of experience in Production Support Management, Incident and Problem Management

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in network and security experience to resolve firewall connection issue, integration issue, load balancing and disaster recovery needs

• Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, and JIRA

• Experience in SharePoint and Confluence

Technical Skills:

• Experience in Compliance

• Experience in AI Machine Learning

• Experience in Application Development, System Implementation and Integration

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Responsibilties

• Provide after-sales product and technical support - engaging with customers, clarification meetings, supporting 3rd party events.
• Design BMS system architecture, HVAC control system and optimization program tailored to each upgrading project requirement.
• Analyse existing BMS operation and HVAC performance to propose system renewal and control system improvement.
• Support project management team on existing building upgrades including testing and commissioning.
• Troubleshoot Yamatake and Azbil product problems for existing maintenance at job site.
• Track and analyse recurring faults or issues in BMS and other monitoring systems to identify patterns.
• Use trend date to provide insights on system vulnerabilities and potential areas for improvement.
• Perform various engineering calculation, equipment sizing and selection and procurement of equipment ensuring it meets safety standards and performance requirements.
• Supports the Sales on technical aspect to formulate Business Development plan for Building Automation Solutions in Singapore.
• Liaise with various departments in Headquarter in Japanese language to report the latest trends and requirements of Singapore Market
• Identifies industry trends, collects and assesses competitive and market intelligence.
• Regularly contact with Japanese and non- Japanese customers to exchange information.

Requirements

• Bachelor's degree in a technical discipline preferred;
• Minimum 4 years of experience in BMS and Automation industry
• Well versed in specification and selection of Yamatake and Azbil building automation system and product, not limited to system and controller but including field devices like sensors, control valves
• Strong communication presentation skills with the ability to present technical information to non-technical stakeholders.
• Proficiency in Japanese Language both verbal and written is a must

Job Responsibilities:

• Install, configure, and manage Windows server operating systems, including Windows Server 2016/2019/2022, ensuring optimal performance and reliability.
• Monitor server health, performance, and resource utilization, and take proactive measures to optimize server performance.
• Conduct regular maintenance activities, including patch management, server updates, and system backups.
• Monitor and analyze server logs for security breaches, anomalies, or performance issues, and take appropriate actions to resolve them.
• Respond to server-related incidents, service requests, and problems reported by end-users or the IT support team.

Requirements:

• Diplom or Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Experience as a Windows Server Administrator in an enterprise environment.
• Strong knowledge of Windows Server operating systems, such as Windows Server 2016/2019/2022.
• Proficiency in managing Active Directory, DNS, DHCP, File Services,
• Experience with server virtualization technologies, such as VMware
• Solid understanding of networking protocols, TCP/IP, and troubleshooting network connectivity issues.
• Comfortable working in healthcare environment
• Comfortable take MMR and TDAP (Claimable)

Job Desciption:

• The individual in this role will take on the dual responsibilities of post-sales Engagement Management and the position of Business Systems Analyst.
• As the Engagement Manager, they will serve as the primary contact for clients, ensuring proactive and timely responses to project requirements, concerns, and deliveries.
• Adopting a consultative approach, the person will address client pain points and needs, actively presenting various solution offerings to enhance Newgen's business with existing customers.
• In the capacity of a Business Systems Analyst, the individual will possess comprehensive functional expertise in Newgen products and solutions, coupled with a deep understanding of the technical architecture of these products.
• Their duties will involve engaging with clients' business user and process owner groups, effectively gathering business requirements. This information will be meticulously documented to minimize ambiguity and facilitate seamless communication with the development/configuration team.
• The goal is to guide the project forward and ensure deliveries with minimal issues or gaps.

Desired Profile:

• The ideal candidate must hold a degree from a reputable institution and possess 6 to 8 years of experience as a system analyst or marketing professional, specifically for software products such as ERP, CRM, and DMS in sectors like BPOs, Banking, Financial Institutions, Insurance, e-governance, and Telecom.
• A comprehensive understanding of software product market dynamics and software development processes is essential.
• Proficiency in software implementation, interpersonal relationship skills, effective communication, and customer relationship management is crucial.
• Preference will be given to candidates with experience in delivering software solutions in BPOs or the Retail Banking/Insurance sector.