Security System Administration

( IP CCTV, Perimeter Protection, PSIM, and VMS)

We are seeking a Systems Engineer (Level 2) involving outdoor site work across Singapore. The ideal candidate will have a Diploma in IT, Electrical/Electronics, or a related field, with 1-3 years of experience in CCTV systems, electrical and network cabling, and security system administration. Responsibilities include maintaining and troubleshooting IP CCTV, Perimeter Protection, and VMS systems, coordinating with contractors, ensuring site safety, and improving processes. A positive attitude, independence, and strong teamwork skills are essential

Details:

• Standby Duty: Occasional 24x7
• Shift Work: No

Requirements:

• Mandatory Skills: CCTV systems, electrical & network cabling
• Preferred Skills: Contractor supervision, site safety, issue troubleshooting, basic mechanical/civil knowledge
• Qualifications: Diploma in IT, Electrical/Electronics, or related field
• Experience: 1-3 years in security system administration and troubleshooting

Responsibilities:

• Maintain and troubleshoot systems like IP CCTV, Perimeter Protection, PSIM, and VMS
• Plan, implement, and manage security systems
• Work with contractors, clients, and team members to resolve issues and ensure system reliability
• Read technical documents and drawings
• Ensure site safety and process improvements

Attributes:

• Positive, independent, resourceful, and a team player
• Able to handle emergencies and work under pressure

Job Description & Requirements

Roles & Responsibilities

Technician Responsibilities:

• Inspecting, analyzing, and troubleshooting systems and equipment.
• Carry out troubleshooting and minor repairs to building works and M&E works including air-conditioning, electrical, plumbing and fire protection system.
• Involved in coordination and supervisor of construction works
• Responsible for planning, managing and ensuring smooth implementation and monitoring of projects assigned
• Responsible for effective site management which include safety inspection and quality control of materials and plants on site
• Required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.

Technician Requirements:

• High school diploma.
• Experience as a technician.
• Ability to multitask and liaise with professionals in different fields.
• Ability to explain problems simply and clearly.
• Proficiency in MS Office.
• Ability to understand verbal and written instructions.
• Ability to follow health and safety regulations.
• Excellent mathematical and problem-solving skills.

Join Our Team!
Are you passionate about technology and the food & beverage industry. We are looking for a talented System Administrator to manage and optimize our systems, ensuring smooth operations across our establishment.

Key Responsibilities:

• Manage and maintain restaurant systems, including POS, inventory management, and reservation platforms.
• Troubleshoot hardware and software issues to ensure seamless daily operations.
• Implement system upgrades and new technologies to improve efficiency.
• Train staff on the use of restaurant systems and software.
• Ensure data security and compliance with regulatory requirements.
• Monitor system performance and provide reports to management.

Requirements:

• Proven experience in IT system administration or a similar role, preferably in the F&B industry.
• Strong knowledge of POS systems and restaurant management software.
• Excellent troubleshooting and problem-solving skills.
• Familiarity with data security practices and local compliance regulations.
• Good communication and interpersonal skills for staff training and support.

What We Offer:

• Salary Range: SGD 6,100 - 9,300
• Professional development opportunities.
• A dynamic and supportive work environment.
• Employee meal benefits and other perks.

Job Description

We are looking for a motivated System Engineer to join our team! As a System Engineer, you will be responsible for supporting our System team in all aspects of the development, testing and implementation of our in-house integrated solutions. Project phases involved include design reviews, lab setup, Factory Acceptance Test, installation, checkout, integration and on-site acceptance test, training and documentation.

Responsibilities

• Support System Lead in System design, development and project delivery
• Responsible for System documentation
• Formulate / revise specifications for purchase of IT equipment (e.g. servers, switches) and software, ensure successful and timely delivery by contractor
• Plan, manage and perform system equipment installation
• Perform system OS and software installation, configuration
• Perform OS hardening according to security guidelines
• Plan and conduct system acceptance tests with customer, prepare acceptance test reports
• Support integration testing
• Provide support during project phase and system warranty period
• Prepare operator manuals and assist in conduct of user training

Requirements

• Degree in Computer Engineering / Electrical Engineering / IT
• Microsoft Certified Engineer (MCSE) and/or VMware certification is an added advantaged
• Knowledge and experience for Windows OS configuration and hardening, software installation and virtualised environment setup
• Knowledge of Red Hat Enterprise Linux will be an added advantage
• Good understanding of computer networking
• Experience in configuration of network switches, routers and firewalls will be an added advantage
• Strong interest in learning technologies and products
• Good interpersonal communication skills
• Good technical writing and presentation skills
• Good analytical and problem-solving skills

We are a leading restaurant dedicated to providing exceptional dining experiences while leveraging cutting-edge technology to streamline operations and enhance customer satisfaction. We are looking for a highly skilled and motivated System Administrator to join our team and manage our IT infrastructure efficiently.

Key Responsibilities:

• Maintain and support the restaurant’s IT systems, including POS (Point of Sale) systems, servers, networks, and other critical hardware.
• Troubleshoot and resolve IT-related issues promptly to ensure minimal disruption to operations.
• Oversee system performance and ensure optimal uptime and reliability.
• Implement and manage system security protocols to safeguard sensitive data.
• Perform regular updates, backups, and disaster recovery planning.
• Provide technical support and training to staff when necessary.
• Collaborate with vendors and service providers to ensure smooth operation of third-party applications.
• Monitor emerging technologies and recommend upgrades to improve system performance and efficiency.

Requirements:

• Diploma or degree in Information Technology, Computer Science, or a related field.
• Proven experience as a System Administrator or similar role, preferably in the hospitality or food and beverage industry.
• Strong knowledge of system security, networking, and troubleshooting.
• Proficiency in managing POS systems and restaurant-specific software is an advantage.
• Excellent communication skills and ability to work under pressure.
• Analytical mindset with strong problem-solving skills.

What We Offer:

• Competitive salary within the range of SGD 6,100 - SGD 9,300.
• Opportunities for career development and skill enhancement.
• A dynamic and supportive work environment.

• Carry out Level 2 systems administration tasks, including system monitoring, management, disaster recovery, and capacity planning.
• Support the management of on-premises and cloud systems across Microsoft, AIX, Virtual (VMWare or Hyper-V), Amazon Web Services (AWS), Azure, and Microsoft 365 infrastructure such as Entra ID, Exchange Online, SharePoint, and Teams.
• Contribute to the design, setup, configuration, implementation, and deployment of new server environments and cloud technologies on Azure or AWS.
• Plan and allocate IT resources for tasks or projects, including budget preparation and capacity planning.
• Maintain and update technical documentation related to systems administration for on-premises systems, AWS, Azure, and Microsoft 365 cloud infrastructure.
• Perform system maintenance, upgrades, patch management, and resolve incidents during non-business hours as required.

Requirements

• At least 4 years of experience in system support and server administration, including implementing and managing cloud infrastructure, with a strong understanding of Azure and Amazon Web Services (AWS) cloud technologies.
• Practical experience in implementing and configuring Azure and AWS services such as virtual machines, application services, load balancers, SQL Managed Instances, site-to-site VPNs, storage solutions, networking, security, logging, and monitoring.
• Hands-on experience in managing on-premises environments, including Windows Server, VMware vSphere, and Hyper-V.
• Proficient in administering Microsoft 365 cloud technologies such as Exchange Online, Entra ID, SharePoint Online, Microsoft Defender, and Microsoft Intune.
• Familiarity with AIX/Unix systems and other IBM products (e.g., IBM WebSphere MQ, WebSphere, Tivoli Storage Manager Backup) is a plus.
• Relevant certifications in Azure, Microsoft 365, or AWS technologies (e.g., Azure Administrator Associate, Endpoint Administrator Associate, or AWS SysOps Administrator) are advantageous.
• Skilled in project and people management, capable of working both independently and collaboratively within a team.

To apply, please visit www.gmprecruit.com and search for Job Reference:24690

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities

• Prospect for potential new clients and turn this into increased business

• Meet potential clients by growing, maintaining, and leveraging your network

• Research and build relationships with new clients

• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

• Participate in pricing the solution/service

• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

• Participate and attend functions such as trade exhibitions and conferences, and provide feedback and information on market trends, as well as prospect for new clients

• Organize technology demonstration events to showcase capabilities and engage potential customers

• Present new products and services and enhance existing relationships

• Work with technical staff and other internal colleagues to meet customer needs

• Present and apprise company’s management on sales progress during bi-monthly sales review meeting

Requirements

• Bachelor's degree in Engineering or Business

• At least 3-5 years of sales or marketing experience will be of advantage

• Experience in Defence System will be of advantage

• Good Networking Skills

• Persuasion

• Proposal Writing

• Closing Skills

• Motivation for Sales

• Good Prospecting Skills

• Sales & Biz Orientated

• Identification of Customer Needs and Challenges

• Professionalism

• Microsoft Office (Word, PowerPoint)

• Working location is in Ang Mo Kio

• Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

ROLE DESCRIPTION SUMMARY

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. The candidate will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, the candidate is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, the candidate may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on the candidate’s technical background and interests. Therefore, a good understanding of cybersecurity principles and concepts such as network segmentation, network access controls and 802.1X is desirable.

KEY ACTIVITIES AND RESPONSIBILITIES

As an IT Infrastructure System Engineer, you are accountable for:

· Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements

· Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level

· Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives

· Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues

· Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base

· Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages

· Participate in failover or disaster recovery exercises of the IT infrastructure when required

· Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy

· Administer servers, VMware/Hyper-V platforms and domain controllers/LDAP servers.

· Participate in the optimization of system performance and system capacity planning.

· Support deployment/configuration tasks of Cisco switches and network firewalls (Check Point / Fortinet / Palo Alto)

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Degree in Computer Science, Information Technology or related disciplines

· At least five years of relevant IT experience in designing (not mandatory but preferred), deploying and managing IT infrastructure systems.

· Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud

· Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies

· Working knowledge of cybersecurity technologies will be desirable

· Technical certification in cybersecurity, network or system technologies, such as CCNP, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), OSCP, SSCP etc. will be advantageous.

· Good written and oral communication skills

· Motivated team player with a keen eye for details, but able to work independently as well when required

· Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

Role: Senior / DeltaV Programmer - LSMG

Responsibilities

• Responsible for the design and delivery of DeltaV application system on site.
• Participate in the development and implementation of Automation solutions in line with S88 standards for the plant.
• Creates and maintains applications according to technical design and requirements.
• Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site’s standards. Determine the processes and data flow that supports the needs of the project.
• Design & Develop plan for modifications to be made to the system through working with team in development of systems architecture, specifications, controls strategies, sequence of operations through all stages.

Requirements

• Experience in a similar role, ideally in the Pharmaceutical and/or Biotechnology industry.
• Emerson DeltaV DCS system experience and DeltaV Batch experience required
• Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.
• Technical proficiency on controls systems including familiarity with control panels, networking, panel/field wiring and PLC control systems.
• Through understanding of Batch s88 standards (CM, EM, Phases, Recipes, Units etc)
• Familiarity with GAMP lifecycle and quality management processes employed in the pharmaceutical sector
• Ability to work well in a team environment
• Supervise and conduct system testing Factory Acceptance Test (FAT)
• Excellent computer skills, proficient in the use of the following Microsoft tools: Excel, SharePoint, Word and PowerPoint.
• Excellent communication and customer orientation skills
• Good analytical & problem-solving skills
• Ensure project Automation Strategy is followed.

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

System Engineer | Deployment Exp Required

Job Description

1. Manage and monitor all installed systems and infrastructure
2. Install, configure, test and maintain operating systems, application software and system management tools
3. Proactively ensure the highest levels of systems and infrastructure availability
4. Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
5. Maintain security, backup, redundancy and BCP strategies
6. Participate in the design of information and operational support systems
7. Liaise with vendors and other IT personnel for problem resolution
8. Manage the VMWare environment
9. Provide enterprise-wide support to a high level of Microsoft Azure & Rehat Linux
10. Support the HPE and Hitachi environments
11. Provide support in a 24/7 environment and would require to work on-call at least 1 week every month

Job Requirements:

• Diploma / Bachelor Degree in Computer Science or equivalent
• IT System Management experience of various aspect
• Possess initiative, positive attitude and strong passion in operation support
• Good communication skills and able to work independently;
• Able to start work immediately or within a short notice is an advantage
• Minimum 3-5 years of knowledge of the following technologies:
  • VMware vCenter: ESXi, SRM, VRM
  • Security operation and technologies such as Privileged Access Management, Endpoint Protection Platform, Firewall
  • System Monitoring
  • Backup And Recovery
  • Windows Server OS with good understanding of Windows AD, DNS, GPO and Failover Clustering
  • SAN storage with good understanding of remote site replication (Knowledge of administrating Hitachi Virtual Storage Platform would be an added advantage)

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Job Summary:

We are seeking an experienced Building Management System (BMS) Specialist to join our team. The successful candidate will be responsible for designing, installing, commissioning, and maintaining building management systems.

Responsibilities:

• Design, install, commission, and maintain BMS systems
• Configure and program BMS software and hardware
• Troubleshoot and repair BMS system issues
• Collaborate with stakeholders to identify and implement energy-efficient solutions
• Develop and implement BMS system training programs for users

Requirements:

• Bachelor's degree in Electrical Engineering, Computer Science, or related field
• 3+ years of experience in BMS design, installation, and maintenance
• Proficiency in BMS software and hardware, such as Schneider Electric, Siemens, or Honeywell
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills

Note:

• Only shortlisted candidates will be notified.

Purpose:

Ensuring that the manufacturing and engineering processes adhere to quality standards and regulations.

• To monitor and control the production process, ensuring that any defects or deviations are detected and corrected early.
• To inspect the finished product to ensure it meets all quality specifications and standards.

Key Area of Responsibilities:

• Responsible for manufacturing quality assurance including in-process quality, semi-finished product quality, and outgoing product quality.
• Lead a team of inspectors and supervisors to ensure incoming materials met internal and customer specifications and requirements.
• Drive incoming quality assurance process improvement in efficiency and effectiveness
• Owner of Non-Conformities and Error Management Systems. Collaborate with Headquarters for any system upgrade or changes
• Responsible for non-conforming materials disposition and Material Review Board (MRB)/ Corrective Action Board (CAB) and drive robust corrective and preventive actions
• Drive robust manufacturing system and process quality to meet internal and customer requirements and expectations
• Perform analysis on non-conforming quality incidents and internal errors and provide recommendations to meet internal and customer requirements and expectations
• Support Customer Quality to investigate customer product complaints
• Be responsible for manufacturing quality KPIs and reporting to senior management
• Lead a team of engineers to drive NPI and First Article quality requirements and system
• Provide leadership and consulting advice in quality matters
• Plan and lead manufacturing process audit to drive root cause analysis for outgoing inspection lapses.
• Lead, train, develop, and coach Quality team members. Manage performance evaluation and strengthen the organization.

Qualification & Experiences:

• Bachelor in Engineering (Mechanical, Electrical, Electronics, Chemical) or Material Science.
• 5 years of experience in Quality Assurance function, at least 3 years as a quality leader with supervisory experience in the manufacturing environment.
• Strong knowledge and practice in 8D, SPC, MSA, FMEA, QFD, 6-sigma methodology, PPAP, change management.
• Good understanding of First Article Inspection requirements and expectations
• Strong in statistical knowledge and 6-sigma methodology. Certified Black Belt or Green Belt preferred.
• Strategic, creative and systemic thinking
• Excellent leadership and effective communicator with all levels of associates and management.

Responsibilities

• To provide 24 x 7 support for Data Center running on 12 hours shift

• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged

• Resolving the incident/problem onsite

• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager

• Generating the relevant administrative records and reports.

• Introducing and integrating new technologies into existing environments

• Applying operating system updates, patches, and configuration changes

• Adding, removing, or updating user account information, resetting passwords, etc.

• Answering technical queries

• Maintaining the configuration of the system

• To implement Service Request and Change Request

• Contacting OEM/Vendor for technical support

Requirements

• Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• Preferably with Microsoft Certification and/or ITIL certification

• Good Knowledge of following products will be advantageous: Linux, Unix, Active Directory/DNS , Microsoft Azure Stack, Microsoft Windows 2008-2016, Commvault Backup and Recovery & Symantec Endpoint Protection

• 12 hrs shift working

Licence no: 12C6060

Test Engineer

Our reputable client is looking for a System Test Engineer Lead (Selenium) to handle test plan, design, planning and setting up Test Lab. The incumbent is required to lead Installation, checkout, integration and testing (ICIT) at customer’s sites.

Responsibilities:

• Involved in System Test Plan and System Engineering Design.
• Responsible for Planning and Setting up Test Lab and conduct Factory Acceptance Test.
• The ability to perform Troubleshooting and Resolving System Faults and Perform On-Site Acceptance Test.
• Involved in lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

• Strong in performing System Test and Design.
• Strong knowledge in handling Infocomm Technology, RedHat Linux, Virtual Environment, Network Security.
• Experience in handling System Test Plalnning and Troubleshooting.
• Minimum 5 years of System Test experience using Selenium.
• Experience in leading a Team of Engineers.
• Degree in Electrical & Electronics Engineering / Computer Science or equivalent
• Singaporeans Only.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

System & Application

• Define / improve IT Systems and Applications strategy and architecture for each project assigned.
• Research and evaluate emerging technologies, application and software.
• Assess vendors and develop test strategies for new application and software.
• Troubleshoot software issues related to internal IT.
• Maintain essential IT systems and applications.
• Lead IT projects, including the design and deployment of new IT systems and services.
• Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages.

Policy and Process Management

• Initiate, coordinate, and enforce systems, policies and procedural requirements.

3rd Party Systems

• Point of contact and support any software and application issues.
• Monitor the project progression and provide timely update to reporting.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in Information Technology or equivalent
• 5-7 years of experience (2 years of experience in project management with 5 years of experience in system design, development, or maintenance.)
• SharePoint, SDLC, SQL, SQL Database, Power Automate and RPA, Internet programming.
• Certification in ITIL or PMP
• Meticulous and detailed.
• Self-motivated.
• Good communication and interpersonal skills.
• Very strong project management & analytical skills.
• Good organizational skills with the flexibility to adapt to changes.
• Ability to work under stress and multi-task.
• Willing to work shift hours or late hours if any project required

Service Technician Job Description:

• Perform regular service, maintenance, and repairs on refrigeration systems for commercial or industrial application, including Freon or Ammonia systems.
• Attend to urgent call-out to jobsites.
• Ensure clear communication and coordination.
• Follow instruction from superior and project manager for all job sites execution.
• Follow safety protocols at jobsite.
• Conduct service report for every jobsite.
• Perform administrative duties assigned.

Requirements:

• Diploma in Engineering, Construction and Building management or related fields.
• Must have at least 2 years of hands-on experience in Refrigeration system; Cold Room, Electrical, Air-conditioning or related fields. Experience in blazing, compressor, evaporator and condenser systems.
• Class 3 driving license.
• Possess Certificates in safety, electrical or related (bonus).
• Proficiency in speaking and writing English.
• Travel to job sites (transport allowance provided).
• Flexible and adaptable to working at different jobsites.
• Hardworking and able to work overtime if required.

Join the Cold Chain Refrigeration Family!

We specialize in the design & construction of Cold Rooms. Our solutions are trusted by hotels, supermarkets, and food & beverage companies to maintain freshness and safety.

Are you ready to be part of a team that drives innovation in the refrigeration industry? At Cold Chain Refrigeration Pte Ltd, we don’t just build cold rooms – we create solutions that keep businesses running and products fresh.

Why Work With Us?

• Exciting Opportunities: Be part of projects that challenge you to grow and push boundaries.
• Supportive Environment: Work in a culture that values teamwork, innovation, and professional development.
• Career Growth: We invest in your future, offering training and opportunities to enhance your skills and climb the career ladder.
• Make an Impact: Play a key role in shaping the future of refrigeration and cold room solutions in diverse industries.

What You’ll Gain

• A dynamic and fulfilling career
• Hands-on experience with refrigeration systems
• A collaborative workplace where your ideas matter
• Attractive benefits

Join us now! Send us your resume by email: [email protected] or click the link to apply!

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

As a Helpdesk Technician, you will play a crucial role in ensuring the smooth and efficient operation of our organization's information technology infrastructure. You will be responsible for providing technical support to our internal and external stakeholders, resolving issues promptly, and maintaining a high level of customer satisfaction. Your expertise and dedication will contribute to the overall success of our IT department and the company as a whole.

RESPONSIBILITIES:

• Processing of laptop replacement queue.
• First point of contact within Global Service Desk (GSD) support channels including (but not limited to) ITSM ticketing platforms, Slack support channels (as determined by GSD leadership), and in-office walk-up support.
• Respond to common technical difficulties, training and guidance requests from user base involving desktop/laptop hardware and software/applications
• Monitoring and actioning appropriate ITHELP Jira queues as directed by GSD
• Software Provisioning / Deprovisioning within scope/access constraints of role within GSD
• Adherence to standard escalation processes for IT tickets
• Adherence to standard ticket handling practices as directed by GSD (e.g., components, labels, other ITSM related fields)
• Slack Administration (within role access constraints)
• Google Workspace Administration (within role access constraints)
• Laptop imaging and set up for new and existing employees.
• Ensure Standard Operation Principles (SOPs) are followed, and all processes and procedures adhere to EOS company policy/standards.
• Primary ownership of cadenced (as directed by GSD) office desk workspaces for peripheral testing, replacement and general tech readiness
• Other IT/Helpdesk support as needed.

QUALIFICATIONS:

• Technical certification or bachelor's degree in IT-related field preferred.
• Ability to communicate and write proficiently in a corporate environment.
• 3-6+ years of proven experience in a helpdesk or technical support role working at an enterprise level environment
• Strong understanding of Apple operating systems, software applications, and network systems.
• Excellent problem-solving and communication skills.
• A commitment to providing exceptional customer service.
• Ability to work independently and in a team-oriented environment.
• Familiarity with IT service management (ITSM) and helpdesk software is a plus.

This Helpdesk Operations role is an opportunity to make a meaningful impact within our organization by delivering effective technical support, improving end-user experiences, and contributing to the overall success of our IT operations. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply and join our dynamic team.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

Job Purpose

Manage Technical Repair, Maintenance and Small Project Business

- Good RCA (root cause analysis) capability

- To work closely with the other Mobile team members on technical troubleshooting and problem solving

- Hands on to repair, maintenance or commissioning of mechanical and electrical system

- Small project management capability

- On-site coordination of project/facility works, monitoring of progress and work quality

- To ensure all works and site safety are strictly adhered to

- To respond to site emergency as and when required

- To support the maintenance of facilities and equipment at the project site, preventive maintenance, including but not limited to: Electrical, HVAC, plumbing & sanitary, fire protection, building management system, builder works, kitchen equipment, etc

- To train site operational staff

- To cover duties for operation site personnel as and when necessary

- Manage, maintain and repair the building systems of client

- To initiate, direct, monitor and control daily performance of operations, maintenance and engineering team members, and ensure that all activities are performed in a safe and efficient manner

- Be capable to use Maximo for maintenance scheduling and WO closure

- Monitor execution to ensure PPM 100% completed on time; Response and implement service request within required timeline

- Monitor site engineering service continuous improvement work tasks, alert or highlight issues found, and report upper management timely.

- To perform any other tasks assigned by the superior

Safety

- Be safety expert of electrical and mechanical operation and maintenance. Follow safety process and effectively use PPE.

- Monitor, audit and provide training to site team regarding operation and maintenance safety rule on related business

whatsapp: 85986715

Position: PLC technician

Salary: 3500-4500

Commuting time: 9:30am to 18:30pm

Requirements: Poly degree with experience to do auto gate, PLC,

Responsible for installation, maintenance,

Troubleshooting and repairing automatic doors, gate entry controls, roads

Blockers and related equipment. Proficiency in programmable logic

Controller (PLC) programming

Address: north bridge Road

Jie Shun Jia | EA License No.: 24C2410 | EA Registration No.: R24124440 (FENG YINGJIE)

Responsibilities:

• Perform daily preventive and corrective maintenance of radio, network, and wireless equipment, including inspections, troubleshooting, and replacing faulty components.
• Conduct tests and analyze results to ensure proper equipment functionality.
• Assist the Engineer-in-Charge in supervising site work activities.
• Coordinate with customers and project stakeholders.
• Oversee subcontractors during site work operations.

Requirements:

• ITE/Diploma in Electrical/Electronic Engineering or related fields.
• Experience with radio, networking, and wireless equipment.
• Strong troubleshooting and execution skills for remote site work.
• Ability to understand technical documents and drawings.
• Flexibility for 24/7 standby duties and adapting to changing schedules.
• Proficient in MS Word and Excel.
• Possession of a Class 3/3A driving license is required.
• Owning a vehicle is an advantage.

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision:

Creating a clean and safe living environment, through the pursuit of fundamental health care

Core Values:

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities:

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required:

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements:

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

Roles & Responsibilities

Job Description

· Good learning attitude and able to work independently

· Perform air-con installation works/piping works, testing & commissioning of installed air-con systems

· Experience with split unit or VRF system

· Preparation of service report for client’s endorsement upon completion of maintenance works.

· Attend complaint related to air-con and ventilation works

· Ensure all works carried out in accordance with safety procedures

· Perform any ad-hoc works as assigned

Requirements:

· Min 2 year of hands-on experience in trouble-shooting & service-repair of refrigeration systems

· Willing to work 6-days week / Overtime

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision:

Creating a clean and safe living environment, through the pursuit of fundamental health care

Core Values:

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities:

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required:

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements:

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental
   health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

Job Description:

- Assist Engineers to fulfil test objectives.

- Perform accounting, repacking and inspection of products.

- Perform transportation of products to designated locations.

- Perform housekeeping of storehouses.

Job Requirements:

- Higher NITEC in Engineering

- Willing to work outdoors.

- Possession of a Forklift/ Class 3 driving license is an advantage.

Additional Information:

- Opportunity to travel overseas.