Our esteemed client, an established MNC, is searching for a Maintenance Technician:

Job Responsibilities:

• Assist in the maintenance and servicing of mechanical and electrical installations and equipment within the facility.
• Provide engineering support to various departments as required.
• Diagnose and repair faulty equipment, ensuring preventive maintenance is carried out to minimize downtime.
• Perform instrumentation calibration to maintain equipment accuracy and functionality.
• Oversee maintenance and troubleshooting activities for the entire facility.
• Participate in Total Productive Maintenance (TPM) activities to enhance operational efficiency.

Job Requirements:

• Minimum Nitec qualification or equivalent.
• At least 1 year of relevant experience in electrical maintenance, HVAC systems, or related fields.
• Perform electrical installations, maintenance, and troubleshooting tasks, including PLC (Programmable Logic Controller) systems.
• Troubleshoot and service HVAC equipment such as chillers, cooling towers, air conditioning systems, and air compressors.
• Conduct simple welding, piping, and machining tasks as required.
• Maintain compliance with workplace safety requirements, including the use of Personal Protective Equipment (PPE) such as jumpsuits and masks in production areas.
• Physically fit and able to work in shifts.

Additional Information:

• Salary: Up to SGD 2,200 + AWS + VB (1 - 2 Months)
• Working Location: Sembawang
• Working Hours: Monday to Friday, 9:00am - 6:00pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Job Description & Requirements

• Checking equipment and operating systems on a regular basis.
• Ensuring machinery is at optimum performance.
• Performing troubleshooting and tests on equipment or machinery.
• Performing required repairs.
• Installing preventative measures to avoid potential malfunctions.
• Handling tools like power tools and rigging equipment.
• Carrying out hot work such as welding and cutting.
• Solving issues regarding motor, conveyor and hydraulic equipment.
• Operating equipment like forklifts.
• Maintaining the workshop, warehouse and tools area.
• Assisting project engineers as requested.
• Complying with company safety guidelines.

More than 15-year experience in same field

Job Description & Requirements

Key Responsibilities:

1. Attend to troubleshooting and repairs of equipment

2. Respond to fault calls promptly

3. Provide hands on preventive maintenance service on equipment deployed

4. Ensure good quality of work and abide to safety and environmental regulations

5. Provide and maintain good customer support

6. Any ad-hoc and other duties as assigned by the company

7. Willing to work on night shift

Requirements:

1. A good team player with positive attitude

2. Possess good problem-solving and analytical skills

3. Possess valid driving license will be an advantage

Key Responsibilities:

• Provide expert manicure and pedicure services, including nail shaping, cuticle care, hand and foot massages, and polish application.
• Offer a variety of nail care treatments such as gel polish, acrylic or gel extensions, and customized nail art, based on client preferences.
• Ensure a clean, organized, and hygienic work area by properly disinfecting tools and equipment after each service.
• Evaluate clients' nail and skin conditions to recommend suitable treatments and post-care instructions.
• Keep up with the latest trends, techniques, and products in the nail care industry to enhance service offerings.
• Foster a positive client experience by being attentive, friendly, and professional at all times.
• Accurately manage client appointments and maintain detailed client records.
• Adhere to all health, safety, and hygiene regulations to ensure a safe working environment.

Required Skills & Qualifications:

• Proven experience as a Manicure/Pedicure Technician or in a similar beauty-related role.
• Certification in nail care, cosmetology, or a related field is preferred.
• Expertise in nail techniques including gel and acrylic applications, nail art, and classic manicure and pedicure services.
• Strong attention to detail, creativity, and the ability to remain calm and professional in high-pressure situations.
• Excellent communication skills and a customer-centric attitude.
• Commitment to maintaining a high standard of cleanliness and sanitation.
• Willingness to work flexible hours, including evenings and weekends, based on client demand.

Benefits:

• Competitive salary with commission-based earnings.
• Opportunities for professional development and training.
• Discounts on products and services

Job Requirement

• Grow, maintain and transplant flowers, shrubs and trees
• Maintenance and installation of sprinkler systems
• Construct walkways, walls and small foot bridges
• Follows plans and specifications, inspects and directs the planting of landscape material associated with improvement, beautification, and erosion control
• Create and adhere to various watering and feeding schedules
• Plan new growth planting patterns in distinct seasonal changes
• Identify detrimental insects or plant disease and eliminate them
• Ability to adhere to a predetermined budget
• Operate a variety of mechanical equipment
• If certified or under the supervision of a certified applicator will apply chemicals

Requirement

• Primary/Secondary/’O’ Level Education with relevant landscape gardening experience.
• With WSQ Landscape Operation (Entry Level) Certification will be an advantage.
• No age limit with ability to work outdoors.
• Physically fit to handle tools and move around easily during work.

Working Hours and Office Location:

· 5.5-day work week

· Office location: Mandai Estate

· Work location: Various Sites

• Work Week & Shift: 6 days, rotating shift

• Annual Leave: 12 days

• Location: Airline Road, Singapore Airfreight Terminal

Job Responsibilities:

- Plan, schedule and achieve workshop maintenance production for GSE and/or vehicles

- Manage in-house workforce, and/or outsourced contractor production/shift supervisors, and shift planning

Requirements: For those with Diploma, Assistant Engineer G4

For those with Hi-NITEC/NITEC, Engineering Technician G3

• Able to read, write and communicate in English

• Comfortable with shift work

Compensation:

• Local diplomas: $2600 (min)

• Monthly base salary for experienced hires without diplomas can go up to $2500,

excluding shift allowance(average $240) and OT.

• Staff transport will be provided for candidates working beyond midnight.

Job Description:

• Maintenance of facilities and services
• Perform routine preventive maintenance and corrective action to ensure facility equipment and building system run smoothly and efficiently
• Regular inspection of grounds and facilities to ensure they are in good working order
• Attend to breakdown, servicing, repairing and emergency requests
• Any work assigned by Superior

Job Requirement:

• N/O Level / NITEC with 2 years of relevant experience

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Description & Requirements

• Checking equipment and operating systems on a regular basis.
• Ensuring machinery is at optimum performance.
• Performing troubleshooting and tests on equipment or machinery.
• Performing required repairs.
• Installing preventative measures to avoid potential malfunctions.
• Handling tools like power tools and rigging equipment.
• Carrying out hot work such as welding and cutting.
• Solving issues regarding motor, conveyor and hydraulic equipment.
• Operating equipment like forklifts.
• Maintaining the workshop, warehouse and tools area.
• Assisting project engineers as requested.
• Complying with company safety guidelines.

More than 15-year experience in same field

Summary

Responsible for operating equipment and conduct basic maintenance. Provide technical support to production.

Responsibilities

• Operate a process/equipment and conduct basic maintenance.
• Set-up and adjust equipment to ensure smooth flow of production.
• Perform troubleshooting on production process and equipment.
• Perform line clearance before starting a work and ensure:

1. a.the equipment/machine is qualified (e.g. within the validated maintenance/calibration date)
2. b.the tools are verified as per work instruction
3. c.all the process parameters are verified as per work instruction
4. d.the materials are verified as per BOM and ensure that there is no other materials in the work stat
5. Maintain good manufacturing practices all the time and ensure zero non-conformance product.

• Ensure 5’S and cleanliness on work area.
• Maintain proper records for production data and comply with GDP.
• Maintain compliance of EMS, QMS, cGMP and regulatory requirements in manufacturing activities.
• Other duties as assigned.

Requirement

• Secondary/Diploma in Engineering related disciplines or equivalent.
• At least 1 year of related work experience would be added an advantage.
• Good mechanical or industrial aptitude and knowledge.
• Basic MS office skills and computer skills.
• Possess positive mind set and willingness to learn.
• Ability to speak, read and write English.
• Able to work independently and also work well with a team.

• MNC Company
• Basic $3000 - $4000 + Allowance + Quarterly Incentive + AWS
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas
• Working hours: Normal Working Hours

Job Responsibilities:

• To perform overhaul repair duties
• To perform all troubleshooting and diagnostics with appropriate recommendations
• To check and provide correct recommended Parts details in the Work Order as and when required
• To carry out Service Maintenance on the trucks
• To perform all repairs (Mechanical, Electrical, Electronic etc)
• To record repair time and detail of repair in the Work Order
• To keep Team Leader updated on the repair details and repair requirements
• Adhere to Warranty Process and Procedures (Warranty tagging of parts, return and storage of warranty parts etc)
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum NITEC in Automotive Technology or former NTC 3/2 in Motor Vehicle Mechanics or NTC 3/2 Heavy Duty Diesel Mechanics or Diploma in Automotive Engineering or related field
• Minimum of 2 years working experience in servicing and repairing heavy trucks
• Possess knowledge in vehicle electrical circuit diagram, deep engine, transmission and brake system is an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Summary Benefit:

• Salary range: $2000-$2800
• Location: Tai Seng (Semicon - Cable, Harness)
• Mon to Fri, Office hours
• MNC with great career progression

Responsibilities :

• Conduct incoming inspections and first article checks on raw materials and components based on written procedures and specifications.
• Oversee the calibration system for instruments, including documentation and procedures.
• Use advanced methods like Six Sigma and SPC to develop effective, maintainable quality systems.
• Operate various hand tools and machines such as screwdrivers, soldering irons, and crimpers.
• Oversee and maintain the quality assurance laboratory and support internal and supplier audits.
• Ensure timely completion of inspection requirements, create necessary certifications, and meet daily quality targets.

Requirements :

• Able to read CAD drawings

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

• Well Established Company
• Basic $3500 - $4000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.15am to 5.15pm

Job Responsibilities:

• Responsible for outdoor and indoor repair work of all cleaning products
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Any ad hoc duties as assigned

Job Requirements:

• Possess at least a Professional Certificate/ Nitec in any Electrical & Electronic or Mechatronics Engineering or relevant qualification
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Benefits:

• Competitive basic salary up to $2,700 plus $30 monthly allowance, OT pay, and variable bonus (gross salary up to $3,000).
• 5-day work week, including weekends and public holidays.
• Shift work allows flexibility with morning, afternoon, and evening shifts available.
• Hands-on experience with a variety of building, mechanical, and electrical systems.
• Located at River Valley Road, with opportunities for career development.

Job Description:

We are seeking a skilled and service-oriented Technician (Building Maintenance) to join our team. You will be responsible for maintaining and repairing mechanical and electrical (M&E) systems, performing routine inspections, and ensuring compliance with safety regulations. If you have a passion for hands-on work and take pride in keeping buildings running smoothly, this role offers excellent growth opportunities.

Roles & Responsibilities:

• Provide maintenance, repair, and servicing for building systems.
• Conduct preventive maintenance and troubleshooting for M&E systems.
• Perform routine inspections on M&E fixtures, cooling towers, and chillers.
• Supervise term contractors in repair and testing of M&E services.
• Attend to fault reports, breakdowns, and customer service requests.
• Accurately complete maintenance logs, schedules, and reports.
• Ensure compliance with building and fire safety rules.

Requirements:

• Minimum 2-3 years of relevant experience in building or facilities maintenance.
• NITEC in Building Services, Electrical, Mechanical, or Facility Technology.
• Good working knowledge of building, mechanical, and electrical systems.
• Basic proficiency in MS Word and Excel.
• Independent, self-motivated, and a team player with a service-oriented mindset.
• Willingness to work on rotating shifts, public holidays, and weekends.

Additional Information:

• Location: River Valley Road.
• 5-day work week, including weekends and public holidays.
• Shift timings: 6:30am-3:30pm, 8am-5pm, 1:30pm-10:30pm (rotating roster).

• MNC Company
• Salary $2500 - $3000 + Allowances + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Responding to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement
• To trouble-shoot and repair any system abnormality during maintenance service call at the customers’ premises
• To supervise and control sub-contractors’ work quality for maintenance work
• To render technical support to the other departments’ staff
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Higher Nitec and/or Nitec in Electronics and/or Electrical Engineering or relevant field
• Possess Class 3 Driving License will be an added advantage
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Highlighted

- 5 days work week

Job Description

- Handle full sets of accounts AR, AP, GST F5 submission for two companies

- Perform monthly closing reports, bank reconciliation

- Manage debtors' control

- Submit quarterly GST report

- Process monthly payroll and generate payroll report

- Any other ad-hoc duties as assigned

Job Requirements

- Proficient in MS Words and MC Excel

- Familiar with Autocount software

- At least 2 years of relevant work experience

Assistant Project Engineer
$2,300 to $3,300
5 days
9am-6pm
Office location: Bukit Batok
Working location: Singapore Islandwide - Client site

Project planning, cost control and execution. Supervision of work at site. Other special works as assigned by supervisor from time to time. Assume responsibility for the successful completion of the projects and meet customers satisfaction.

Job Duties:

• Plan work schedule for the project under responsibility, in coordination with supervisor
• Coordinate and monitor work progress with customers and relevant parties for information to expedite installation
• Supervision of work at site
• Schedule purchase and deliveries of all materials for the project in a timely manner
• Check and ensure all installations conform to project specifications
• Update projects progress regularly supervisor
• Assign task and supervision of System applications, drafting, database generation and commissioning
• Identify and secure variation order
• Cost control. Monitor and ensure delivery of financial commitment as per CIS
• Ensure that all work completed are filed and invoiced
• Follow-up on payment from customers and verify payment to our suppliers
• Train customer and provide first year maintenance warranty schedule visit
• Hand over project to customer and later to service team
• Perform regular quality audit for all the suppliers and sub-contractors Qualifications

Job Requirement:

• Degree, Diploma/ ITE or 3 years relevant work experience in Building automation system
• Relevant experience in Building Services/BMS/BAS/Controls/M&E or construction
• Excel, Word and Project essential
• Need to work odd hours as and when required, whenever the work need to be done on time.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

• Working Location: AMK@Link (Yio Chu Kang MRT)
• Working hours: 8.30am to 6.15pm, 5-days week
• Salary Range: $4,500 - $6,000 + AWS + Variable bonus

Responsibilities:

• Work closely with other domain specialist to design complex solutions
• Analyze business requirements to develop technical solutions and system design
• Generate solution design, project document and Bill of Material for customer requirement
• Conduct in-house evaluation and Proof of Concept trial with stakeholders
• Liaison with principal vendors to understand their products, solution and pricing
• Assist the project engineers during Technical Project implementation and conduct of training
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux
• Perform network troubleshooting to isolate and diagnose network problems
• Upgrade network hardware and software components as required, while ensuring adherence to Cybersecurity Act, Cybersecurity Code of Practice(CCOP)
• Expected to address any ad hoc activities when needed by the technical team
• Document functional requirements / specifications documents for all the necessary systems pertaining the network designed or implemented and the necessary routing
• Be familiar with latest Networking trends and solutions available in the market
• Undertaking Vendor Certifications as required by company to maintain partnership status

Requirements:

• Bachelor Degree or Diploma in computer science or related technical discipline
• At least 3-5 years’ experience in network design and planning
• Very comfortable Familiar with Microsoft Windows and in LINUX operating environment (Ubuntu, Red Hat, etc)
• Min. 3 years experience in complex project implementations;
• Strong understanding of cyber security, cryptography, security protocol, network security, TCP/IP networking.
• Strong understanding of Risk Management, Disaster Recovery, Business
• Continuity and IT Regulatory Compliance
• Experience in architecting or deploying Virtualization solutions for enterprises would be advantageous
• Understanding the on-premise / hybrid and cloud networking model
• Ability to work independently with minimal supervision.
• Hands on experience in installing hardware such as servers, network switch, cables, hubs, routers, and setting up required software environment / applications
• Solid CCTV and Audio / Video knowledge and experience
• Experience with IP communication technology such as IP PBX, video conference and network management system
• Possess certifications like CCNP Routing & Switching, CCNP Wireless, CISSP or equivalent on Networking and Security technologies would be an added advantage.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Performs inspections, testing and troubleshooting on electrical & mechanical of marine hydraulic systems.
• Performs preventive maintenance procedures on equipment.
• Carry out repairs on various marine products, both mechanical & electrical systems on Marine and offshore installations.
• Prepare reports from attended jobs.
• Participate in vessel dockings and work at shipyards.
• Adhoc duties as assigned.

Requirements:

• Diploma in Mechanical/ Electrical or Marine Engineering.
• Knowledge in PLC based control systems and/or Hydraulic systems.
• Automation or instrumentation experience an advantage
• Prefer 2-3 years of experience in Marine Hydralius System.
• Possess good initiative, customer oriented and action oriented.

West/Tuas Area (Tpt Pick up at CCK MRT /Boon Lay Mrt)

5 days work week

European MNC

Interested Applicants, kindly email your detailed resume to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

System & Network Engineer

Working Location: Yio Chu Kang MRT

Working hours: 8.30am to 6.15pm, 5-days week

Salary Range: $4,500 - $6,000 + AWS + Variable bonus

Responsibilities

• Work closely with other domain specialist to design complex solutions
• Analyze business requirements to develop technical solutions and system design
• Generate solution design, project document and Bill of Material for customer requirement
• Conduct in-house evaluation and Proof of Concept trial with stakeholders
• Liaison with principal vendors to understand their products, solution and pricing
• Assist the project engineers during Technical Project implementation and conduct of training
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux
• Perform network troubleshooting to isolate and diagnose network problems
• Upgrade network hardware and software components as required, while ensuring adherence to Cybersecurity Act, Cybersecurity Code of Practice(CCOP)
• Expected to address any ad hoc activities when needed by the technical team
• Document functional requirements / specifications documents for all the necessary systems pertaining the network designed or implemented and the necessary routing
• Be familiar with latest Networking trends and solutions available in the market
• Undertaking Vendor Certifications as required by company to maintain partnership status

Requirements

• Bachelor Degree or Diploma in computer science or related technical discipline
• At least 3-5 years’ experience in network design and planning
• Very comfortable Familiar with Microsoft Windows and in LINUX operating environment (Ubuntu, Red Hat, etc)
• Min. 3 years experience in complex project implementations;
• Strong understanding of cyber security, cryptography, security protocol, network security, TCP/IP networking.
• Strong understanding of Risk Management, Disaster Recovery, Business
• Continuity and IT Regulatory Compliance
• Experience in architecting or deploying Virtualization solutions for enterprises would be advantageous
• Understanding the on-premise / hybrid and cloud networking model
• Ability to work independently with minimal supervision.
• Hands on experience in installing hardware such as servers, network switch, cables, hubs, routers, and setting up required software environment / applications
• Solid CCTV and Audio / Video knowledge and experience
• Experience with IP communication technology such as IP PBX, video conference and network management system
• Possess certifications like CCNP Routing & Switching, CCNP Wireless, CISSP or equivalent on Networking and Security technologies would be an added advantage.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Plan materials requirement according to production schedule and to ensure optimal inventory levels
• Monitor production schedule to meet delivery requirement
• Work closely with Testing team and arrange production staff to work according to schedule

Job Requirements:

• Min Diploma in Manufacturing / Production / Electronics Engineering
• Minimum 2 years of relevant work experience in electronics manufacturing industry
• Work closely with internal customers, buyer and sub-contractors
• Prior experience with ERP system
• Team player with supervisory, interpersonal and communication skills

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

• Well Established Company
• Basic $4000 - $5000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: North
• Working days: Monday to Friday
• Working hours: 8am – 5pm

Job Responsibilities:

• Handle trouble shooting on products on site and identify any leaking or faulty installation of the components
• Perform visual and functional checks on the products on site
• Provide site supervision on contractors for proper installation of the products.
• Communicate with workers on site and supervise their tasks
• Present on improvement plans that generate pull through of product sales
• Work closely with Sales to promote on-site services contracts
• Provide both technical and market insight support to sales department for Oil & Gas market and mechanical packages
• Any other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Bachelor’s degree in Instrument / Mechanical engineering or strong science/technical discipline with at least 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Develop, maintain, and refine sales forecasts for assigned customer accounts.
• Expand the customer base through cold-calling, relationship management, and industry networking, while fostering strong, ongoing relationships with customers.
• Collaborate across departments to coordinate pre-sales, professional services, and support resources, ensuring successful customer solutions.
• Meet sales targets by identifying and securing new business opportunities and maintaining customer satisfaction through product and service excellence.
• Demonstrate a solid understanding of IT products, solutions, and services.
• Contribute to the development of value propositions and skillfully negotiate to close sales deals.
• Provide regular updates on customer interactions and market activities during weekly sales meetings.

Job Requirements

• Min. Diploma in Information Technology or any related field of study.
• Min. 2 to 3 years of sales experience in the system integrator industry.
• In-depth knowledge of IT products and solutions.
• Strong presentation, negotiation, and influence skills.
• Excellent written and verbal communication abilities.
• Proven track record of consistently meeting sales quotas, with a results-driven approach to target achievement.
• Ability to understand and address business problems while qualifying sales opportunities.

Work Environment

• Work-life balance with flexible remote work options.
• Competitive sales commission based on gross profit performance.
• Transport and mobile claim allowances.
• Access to office facilities including a swimming pool, gym, tennis court, and BBQ area.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing, career advisory, research and any other administrative purpose, in compliance with the relevant provision of personal data protection act.

Daniel Lim | Registration Number: R24124455 | AlwaysHired Pte Ltd

EA Licence No: 24C2293

Job Description:

O+O Service Delivery Manager will be responsible for L’Oreal North Asia & SAPMENA online and offline platform operation including eCommerce, OMS, CRM.

Manage Relationship with business on Run service

• In charge of Run activities for applications or services and conduct business review with business representatives
• Manage escalation from business teams and ensure business continuity and follow till closure
• Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)
• Own critical outbound communications from IT with business
• Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams
• Track and ensure business satisfaction and take necessary action to improve CSAT progressively

Monitor and control service delivery

• Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
• Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable
• Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence
• Work with Application management service partner to generate actionable insights to improve system availability and performance
• Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits
• Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams
• Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)
• Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions

The role:

This role not only governs operation vendors to provide daily IT operation support to business users but also requires very hands-on work resolving and preparing incident reports for critical/P1 incidents. It always acts as the SPOC(Single Point of Contact) from the Zone IT Operation team to manage business requirements and expectations for IT Support.

This role needs to work closely with the project team during the new project transition, including optimizing the handover process, redefining the knowledge-sharing checklist, and reviewing and sharing critical incidents post-go-live or under the AMS operation scope.

This role will also need to work closely with the non-digital domain IT SDMs to provide one IT operation support, including but not limited to Infrastructure, Security, Network, and Integration, as well as local digital IT counterparts, Global IT and CDMO, and platform support teams.

Key Job Accountabilities:

• Take the responsibility for all incidents and service requests backlog management post project go-live.
• Ensure all projects well handed over from delivery to operation vendor with the right governance from Zone IT.
• Set up from scratch or optmize exiting process to govern operation vendors provide IT support within aligned SLA per SOW.
• Proactive to drive or initial discussion with internal or external teams to align cross domain support process.
• Responsible for providing consistent monthly/quartly IT operation report to local team and share through IT webinar or email notification.
• Responsible for inbound and outbound data monitoring (API & batch file both) governance, ensure E2E data quality management take in place across all ecosystems.
• Host regular meeting with local team, understand business pain points and address their concern, engage operation vendor to address issue in a timely manner.
• Define and align holiday season support process during Double11, Double 12, X-Mas, Black Friday and New Year.
• Hands on or lead the teams support critical/P1 incidents, including but not limited to find root cause and resolve the issue permanently or set up monitoring process to prevent it happening again.
• Ensure timley notification will be sent/updated to all stakeholders when critical/P1 issue happens or planned/unplanned downtime.
• Account Request management including creation/modification/deactivation and audit support.
• Make sure in-scope applications/websites stability and availability, and improve user satisfaction on the IT operation we provided.
• Follow global standard ITSM policy and streamline to NA&SAPMENA zone, such as move ITSM tool from Jira to SNOW for all in-scope digital applications.

Profile & Position Requirements :

• At least 5 years Online or Offline IT operation experience in multicultural company, preferably with the knowledge of Anchanto, Salesforce, GCP, Tealium platforms support.
• With the mindset of continuous improvement from process governance perspective for leading operation vendors provide contingency IT support.
• Good communication skill in managing key business stakeholders requirements and expectation, and work closely with the other internal/external teams.
• Good time management skill to handle multiple tasks in an aglitiy way.
• Ability to govern operation vendors to manage the high tickets backlog and address high priority tickets.
• Proactive and self-motivated person, a good team player.
• ITIL certification and PMP certification is preferred.

• Perform system performance test and evaluation and customer qualification focusing on vision inspection system.
• Evaluating and establishing vision system performance specifications.

Requirements:

• Diploma in engineering discipline
• At least 1 year of field servicing experience in semiconductor industry
• PC hardware, OS and networking knowledge

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Conducts business requirement gathering sessions to understand and document business needs.
• Ensures the system meets user requirements and provides training on new functionalities.
• Creates necessary documentation for system functionalities.
• Utilizes .NET Framework 4.5 and above, Visual Studio 2015 and above, JQuery/Kendo/Telerik UI controls, MS SQL, Entity Framework, Web API, SSRS, and SSIS for system development and support.
• Offers both functional and technical support to users.
• Identifies and resolves system issues promptly.
• Engages in business analysis and technical design sessions to design and analyze technical solutions.
• Maintains compliance with industry regulations.
• Documents system processes and presents progress reports.
• Collaborates with team members and other departments to ensure smooth operations.
• Manages projects as assigned.
• Provides guidance and mentoring to team members for senior positions.

Requirements:

• Bachelor's degree in Information Technology, Computer Science or related disciplines
• Minimum 5-6 years in experience as a SAP consultant in a similar industry and in Financials, Controlling and Project System modules.
• Intensive knowledge of SAP S/4 HANA and FIORI.
• Excellent teamwork, collaboration, interpersonal, and communication skills
• Experience in utilizes .NET Framework 4.5 and above, Visual Studio (VS) 2015 and above, JQuery/Kendo/Telerik UI controls. MS SQL, Entity Framework, Web API.
• Develops and supports SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS
• Experience in planning, analysing, designing, developing, testing, implementing, documenting, and training in S/4 HANA Financials, Controlling and Project System will be an added advantage
• Always projecting a positive outlook in a fast-paced, sometimes stressful environment
• Possesses SAP-accredited certification

Our Addresses and Working Hours:

Seatrium Limited

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon - Thu: 8.00am - 5:15pm

Fri: 8.00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.