Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are searching for Senior Application Support Engineer

Internal Code: AC007

What will you do?

• First responder to application and web services issues.
• Manage incidents and problems until closure with related parties.
• Carry out preventive maintenance, i.e. checking and reporting on the application and collecting data on application hits, server data load, etc.
• Conduct tests on application to reveal possible faults
• Assist in deployment and upgrade activities
• Work in a team setting with fellow support engineers, project managers and developers
• Maintain a good knowledge base and documentation for operational support
• Collaborate with external stakeholders and vendors to resolve incidents.

Requirements

What are we looking for?

• Bachelor’s degree in Computer Science or equivalent.
• Diploma holders will relevant experiences will be considered.
• 2+ years web and mobile application production support in large and complex systems operation environments.
• Assist developers in troubleshooting mobile apps, web portals API thru server/app logs to resolve issues.
• Able to grasp the knowledge of the application business logic.

Good to have:

• Experience in L1/L2 support for applications and backend services.
• Experience with various Singapore Government or Statutory IT compliance standards
• Experience with Jira, Confluence, or other collaborative platforms
• Knowledge of DevOps practices.
• Experience in development experiences is a plus.
• Good understanding of App/Web Server and SQL Database configuration and setup

Benefits

What do we offer?

• Fun working environment
• Flexi benefits
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We create evidence-based, personalised health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We are searching for our next team members to join our growing team.

More information about us: https://www.actxa.com

Actxa is hiring for Technical Sales Support Engineer

Internal Code: ACX001

We are seeking a passionate Technical Sales Support Engineer plays a crucial role in bridging the gap between the technical aspects of a product or service and the sales team.

A Technical Sales Support Engineer is essential for ensuring that sales teams can effectively communicate the technical aspects of a product or service, ultimately leading to successful sales and satisfied customers.

They assist sales professionals in understanding and effectively communicating the technical features, benefits, and capabilities of a product or solution to potential clients.

This position requires a strong technical background, excellent communication skills, and a deep understanding of the product or service being sold.

1. Product Knowledge:

• Develop an in-depth understanding of the company's products or services, including their features, functionality, and technical specifications.
• Stay up-to-date with product updates and changes.

2. Pre-sales and Post Technical Support:

• Collaborate with the sales team to understand customer requirements and challenges.
• Prepare and deliver technical presentations and solutions to potential customers.
• Provide pre-sales technical support by answering customer queries, addressing concerns, and conducting product demonstrations.
• Responsible for the transition from the sales phase to the implementation phase and product launch by working closely with clients and internal teams.
• Troubleshoot technical issues or challenges that may arise during the integration process and work to find solutions.
• Address technical post-sales inquiries and issues to ensure customer satisfaction.

3. Proposal Development:

• Collaborate with the sales, product and platform teams to create technical proposals, including pricing, configurations, and technical documentation.
• Ensure that proposals align with the customer's technical requirements.

4. Technical Expertise:

• Offer technical expertise to the sales team to help them address customer objections and concerns effectively.
• Act as a technical resource during the sales process to build credibility and trust with potential clients.
• Provide technical training to customers and sales team members to enhance their product knowledge and sales effectiveness.

5. Competitive Analysis:

• Stay informed about competitor products and services, and provide insights to the sales team regarding competitive advantages and disadvantages.

6. Documentation:

• Create, maintain and update technical documentation, user guides, product manuals, datasheets, and case studies, to aid in the sales process.

7. Customer Relationship Building:

• Build and maintain relationships with key customers to enhance trust and loyalty.
• Collect feedback from the sales team regarding customer experiences and technical challenges and provide this feedback to the product development team for continuous improvement.

Requirements

• Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Electrical & Electronics Engineering, or related discipline.
• At least 2 to 4 years in technical sales and support from industries like, digital health, connected devices, software/cloud services, information technology, or similar industries.
• Keen interest in digital healthcare, AI in healthcare, preventive health and wellness, and sports science domains.
• Excellent communication and presentation skills with good interpersonal and relationship-building skills.
• Sales acumen and customer-oriented mindset.
• Ability to problem-solve and can be very resourceful.
• A natural tenacity, resilience and determination
• Travelling is required for this role.

What do we offer?

• Fun working environment
• Flexi benefits
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

Responsibilities:

• Support process validation and characterization studies.
• Develop process validation and process characterization study protocols/reports in accordance with relevant policies, standards, procedures, and guidelines, and completed in a timely manner or in accordance with project timelines.
• Manage the execution of process validation and characterization studies and associated deviation investigations.
• Collaborate with cross-functional teams to arrange, plan, and ensure smooth running and execution of the process validation activities.
• Support relevant process and technical change management and change implementation activities.
• Support any other tasks as assigned by the supervisor.

About You:

• Bachelor Degree in Engineering, Biotechnology, Science, Industrial Instrumentation and Process controls or related courses
• At least 5 years of relevant working experience in the Pharmaceutical / Biologics manufacturing industry with experience in process validation is preferred.
• Knowledge and ensure compliance with cGMP and safety regulations;
• Liaise with stakeholders to ensure proper implementation
• Demonstrated proficiency of written and verbal communication skills with ability to communicate and collaborate effectively with cross-functional teams

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are searching for Senior DevOps Engineer

Internal Code: AC006

What will you do?

Ideal candidate: The candidate is meticulous and possesses good analytical and problem solving skills

• Proactive to identify preventive measures to mitigate recurring incidents and oversee the release planning and deployment
• Communicate effectively with users and internally when managing the tasks/issues
• Lead, drive and promote a DevOps culture through building relationships with Development & Operations and driving enhancements to the end-to-end release process
• Responsible for Build, Test & Release best practices by working within teams and educating other microservices teams
• Identify, plan and implement build and deployment automation activities and managing adhoc activities concurrently
• Identify opportunities for improving reliability, and scalability of our production services
• Ensure continuous availability of various tools supporting continuous integration and delivery
• Provide guidance for other DevOps team members, developers and operation engineers
• Oversee the implementation of corrective, preventive and adaptive maintenance
• Lead and brainstorm on possible root causes to identify interim and permanent solution
• Envision new products and features that are inspired, considered, and forward thinking
• Consolidate team's progress for upward reporting

Requirements

What are we looking for?

• Solid experience in DevOps, working with development teams to streamline DevOps processes and implementation
• Solid experience in DevOps design, development and deployment preferably within the Government sector
• Strong team player with good analytical and problem solving skills
• Excellent Communication skills and People orientated Attitude
• Expert level in CI/CD pipelines tools and applications (AWS Pipelines, Bamboo, Jira, Jenkins, etc)
• Proven experience of Security Tools like Fortify, Nexus IQ and SonarQube.
• Good understanding on orchestration technologies (Ansible, Terraforms)

Benefits

What do we offer?

• Fun working environment
• Flexi benefits that cover medical, gym, sports and wellness
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are searching for Application Support Engineer

Internal Code: AC007

What will you do?

• First responder to application and web services issues.
• Manage incidents and problems until closure with related parties.
• Carry out preventive maintenance, i.e. checking and reporting on the application and collecting data on application hits, server data load, etc.
• Conduct tests on application to reveal possible faults
• Assist in deployment and upgrade activities
• Work in a team setting with fellow support engineers, project managers and developers
• Maintain a good knowledge base and documentation for operational support
• Collaborate with external stakeholders and vendors to resolve incidents.

Requirements

What are we looking for?

• Bachelor’s degree in Computer Science or equivalent.
• Diploma holders will relevant experiences will be considered.
• 2+ years web and mobile application production support in large and complex systems operation environments.
• Assist developers in troubleshooting mobile apps, web portals API thru server/app logs to resolve issues.
• Able to grasp the knowledge of the application business logic.

Good to have:

• Experience in L1/L2 support for applications and backend services.
• Experience with various Singapore Government or Statutory IT compliance standards
• Experience with Jira, Confluence, or other collaborative platforms
• Knowledge of DevOps practices.
• Experience in development experiences is a plus.
• Good understanding of App/Web Server and SQL Database configuration and setup

Benefits

What do we offer?

• Fun working environment
• Flexi benefits
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Apply for this job