JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

The Snr Systems Engineer manages the systems administration function and leads the organisation's system projects and environments. He/She focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership. He/She plans and oversees systems upgrades and migrations and ensures systems are up-to-date with the latest patches and are coherent across the organisation. He/She directs the development and maintenance of technical documentation.

He/She possesses strong leadership and communication abilities, and is able to set realistic goals and implement appropriate plans to guide the team toward achieving those goals. He/She is able to address multi-faceted issues effectively and in a collaborative manner including across departments. Set system administration processes

Role and Responsibilities:

Set system administration processes

• Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems

• Align system administration with overall strategic IT service direction and business needs

• Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives

• Anticipate internal and/or external business challenges and/or regulatory issues

• Develop policies, procedures, and controls to ensure system security

Develop New Systems

• Partner with stakeholders to recommend innovative and automated approaches for system administration

• Define systems requirements for new technology implementations

• Prepare for system expansion by studying plans and requirements

• Oversee the design, maintenance and implementation of the systems

• Prioritise tasks to ensure projects are implemented in accordance with project plans and budgets

Optimise Systems Performance

• Recommend process, product or service improvements, resource optimisation and cost savings

• Oversee hardware and software upgrades

• Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement

Manage Teams

• Oversee team management including budgets, forecasting, work allocations and staffing

• Develop staff through ongoing coaching, mentoring and career discussions

• Define common goals, direction and accountability among staff

• Drive effective performance management practices within department in accordance with company policies and procedures

Requirements / Qualifications

• Degree in Information Technology or related

• Candidates must have at least 6 years of hands-on experience in Linux with ability to work with the project team in implementation projects as well as perform system administration activities for Linux systems. Knowledge in SAP will be advantageous but not required.

• At least 6 - 8 years’ experience in developing, implementing and maintaining IT systems

Optimum Solutions (Registration Number: 199700895N)is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Operations/Process Analysts/Systems Programmer

• Degree in Business Administration, Information Technology, or a related field.
• Minimum of 5+ years of experience in business analysis, process improvement, or a related field.
• 2+ years Working experience in ITSM- ITService Management OR ITAM -ITAsset Management is a must
• Working experience in streamlining Service Catalogue processes by minimizing reliance on the ITSM tool
• Must have recent working experience in Service Catalogue.
• Must be working as a Systems Analyst or Process Analyst currently.
• Must have working experience ITSM tools and service management processes for at least 2+ years.
• Experience with no-code/low-code platforms is required.
• Strong analytical and problem-solving skills
• Ability to analyze complex processes and identify areas for improvement.
• Proficient in data analysis and visualization tools.
• Basic understanding of microservices architecture and development is a plus.
• Relevant certifications in ITIL, Business Analysis, or other related areas will be advantageous.
• Previous experience in a similar role within a large enterprise environment is preferred.

Our client provides solutions from industries like pharmaceuticals, medical devices, automotive, electrical, industrial, and consumer goods.

• Assemble, troubleshoot, and install stations, ensuring correct pre-alignment and machine performance with support from the Manufacturing Manager.
• Deliver technical training to customers on hardware, pneumatics, setup, and maintenance processes.
• Assist with installations at customer sites and create project documentation.
• Collaborate with Project Engineers to meet deadlines, budgets, and share technical challenges.

Requirements:

• Nitec in Mechanical/Mechatronics engineering
• At least 3 years of experience in the automation or machine building industry.
• Familiar with project documentation and preparing manufacturing documents.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities

• Participate in system- related vulnerabilities testing and drill

• Participate in IT audit and Disaster Recovery Plan

• Monitor network and system utilization

• Assist in any other duties as assigned from time to time, where applicable

• Manage or participate in new setup or upgrade of system infrastructure projects

• Responsible for supporting operational systems satisfying contractual service level agreement

• Perform and manage routine preventive maintenance and operational activities promptly and effectively

• Provide project documentation and reports

• Engage with vendor’s support to diagnose and rectify technical issues

• Manage external vendors and contractors for repairs and purchases

Requirements

• Degree in Computer Science/Computer or Information Technology or equivalent

• Good knowledge and hands-on experience in computer/server hardware systems troubleshooting and peripherals replacement

• Experience in Windows server OS, Unix/Linux OS & VM environment

• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

• Pro-active, dynamic and with good analytical/conceptual thinking

• Able to work independently as well as in a team and good interpersonal skills

Licence no: 12C6060

Responsibilities

• Assist the team to support and maintain all software components.
• Ensure good documentation practices.
• Benchmark and optimize performance as necessary.
• Provide quality codes by testing and using up to date technologies.
• Facilitates the building and releasing of features by the engineering team.
• Automate deployment according to best practices.
• Facilitates unit testing and integration testing after the building of features is completed.

Requirements

• At least 4 years of experience in full stack development is preferred.
• Strong team player who is able to communicate well, and excited to lean new technologies in a fast phase environment.
• Possesses strong knowledge on .Net, Javascript, Typescript.
• Possesses knowledge on MySQL, MSSQL, PostgreSQL.
• Possesses knowledge on compiling Docker container & deployment.
• Experience in React.js or Angular
• Experience in SASS/SCSS
• Work individually or collaborate as a team.

#PY

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

Responsibilities

• Design, implement and support of the corporate network infrastructure. Key member of the team responsible for designing and developing scalable and highly available global network architectures to meet the firm’s business needs.
• Participate in the design, setup and configuration of complex L2/L3 switch Maintain, create and update all network documentation and topology diagrams.
• Configure and support multiple datacentres consisting of a Cisco Nexus LAN (L2/L3), ASR/ISR WAN, ASA firewalls, Cisco UCS Fabric Interconnects, Palo Alto firewalls, Cisco Wireless LAN Controllers and other miscellaneous network appliances.
• Research, evaluate, maintain and perform Cisco IOS/NX-OS code upgrades for a global network infrastructure.
• Fully support, manage and enhance a global Cisco VOIP infrastructure across multiple clusters with over 2000 endpoints.
• Leverage multiple network monitoring tools to analyse network traffic patterns to proactively identify performance issues and account for capacity planning.
• Work with multiple vendors routinely for support, procurement of new hardware, feature enhancement and design strategy when required.
• Responsible for managing, monitoring and maintaining a L3 private IP MPLS carrier network via BGP peering as well as a sophisticated private BGP WAN topology. Full ownership of all WAN CE routers, configurations, QoS policies and ensuring stability of the network 24/7.
• Support manage and maintain all ISP Internet connectivity for the firm from multiple carriers with multiple links in multiple locations.
• Support, manage and maintain network monitoring system for the firm’s global network. This includes network performance monitoring for WAN/LAN links, network nodes, alerting and response, network configuration management and compliance and IP address management.
• Support of the firm’s global wireless infrastructure made up of all Cisco thin AP’s and Cisco Wireless LAN Controllers.
• On a rotating basis, provide after hour coverage to respond to network related issues occurring either before or after support hours.
• When requested, attends IT meetings and scheduled teleconferences.
• Liaise between Firm management, sponsors, users and other IT personnel to communicate issues regarding overall operations status and strategy.
• Other duties and projects as assigned.
• Opportunity to embrace the position, exposure to the latest technologies and growth potential.

Requirements

• Must possess a thorough understanding of Network Infrastructure and security topology. IP telephony a plus
• Knowledge and/or experience configuring and supporting Cisco ASA firewalls. VPN, IPS/IDS and Palo Alto is a plus but not required.
• Experience with Cisco wireless technology and LAN controllers. Any prior experience Cisco ACS, Radius, TACACS, Prime or ISE.
• Network monitoring tools (Solarwinds, What’s Up Gold, Network General), SYSLOG servers, SNMP, Wireshark.
• Experience with Citrix Netscaler and/or F5 load balancers very desirable, web URL filtering is a plus but not required.
• Excellent written, oral and interpersonal communications skills.
• Ability to conduct research into network issues and products as required.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly self-motivated and directed, with keen attention to detail.
• Proven analytical and creative problem-solving abilities.
• Able to prioritize and execute tasks in a high pressure environment.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Lifting and transporting of moderately heavy objects, such as servers and network hardware that could be 50 lbs or greater.

Qualification

• Experience with Cisco 4500, 3850, ASR/ISR routers and Nexus 7K/9K’s.
• Education: Bachelor Degree in IT
• 3-5 years’ experience with Cisco routers and switches. Proven hands-on network engineering experience.
• 5+ years related work experience preferably in a professional services environment.
• Experience with Cisco Nexus L2/L3 switching technology including VDC, VPC peering, Virtual port-channels and other feature sets. Experience performing NX-OS upgrades a plus.
• Protocols EIGRP, BGP, OSPF, HSRP, IPSEC, VPN, NAT, 802.1Q, 802.11, LACP, Spanning-tree, UDLD, BPDU, HTTP, HTTPS, DHCP, DNS.
• Cisco certifications in Routing, switching and/or Wireless a plus

· 8 – 10 years’ work experience relevant to enterprise level Backup platforms in particular DELL/EMC Networker and HPE StoreOnce VTL environments.

· Hands-on knowledge in Data Domain will be advantageous.

· DELLEMC Networker.

· Backup Cloning and Replication.

· Backup Solutions for Disaster Recovery.

· VTL Appliance Operations.

· Experience supporting and troubleshooting medium to large scale, multi-site, enterprise Backup technology environments including Backup services for SAN/NAS.

· Experience on Backup storage capacity planning, performance analysis, monitoring, reporting.

· Very good experience in supporting and managing the replication and other copy services.

· Scripting skills/Automation knowledge to ease the operations.

· Knowledge on multiple operating systems like Windows, Linux and UNIX.

· Hands on experience of working on monitoring tools / management platforms.

· Good understanding of operational framework like ITIL/ITSM, operations process.

· Relevant certifications a must (either of DELLEMC or other relevant enterprise grade Backup solutions)

· Excellent communication, interpersonal and logical skills.

• Well Established Company
• Basic $4000 - $5500 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Working Days: Monday to Friday
• Working hours: 8.30am to 5.30pm
• DCS | PLC | SCADA

Job Responsibilities:

• Understand / develop technical design specification / requirements and associated document relevant to project
• Develop system database, control logic and graphic according to project design
• Conduct Factory Acceptance Testing and System Commissioning on site
• Product test document and training material
• Conduct training to customer
• Provide technical support to sales and maintenance team
• Others ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma or Degree in Mechanical / Mechatronic / Electrical Engineering or equivalent with 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

• Design, implement and support of the corporate network infrastructure. Key member of the team responsible for designing and developing scalable and highly available global network architectures to meet the firm’s business needs.
• Participate in the design, setup and configuration of complex L2/L3 switch Maintain, create and update all network documentation and topology diagrams.
• Configure and support multiple datacentres consisting of a Cisco Nexus LAN (L2/L3), ASR/ISR WAN, ASA firewalls, Cisco UCS Fabric Interconnects, Palo Alto firewalls, Cisco Wireless LAN Controllers and other miscellaneous network appliances.
• Research, evaluate, maintain and perform Cisco IOS/NX-OS code upgrades for a global network infrastructure.
• Fully support, manage and enhance a global Cisco VOIP infrastructure across multiple clusters with over 2000 endpoints.
• Leverage multiple network monitoring tools to analyse network traffic patterns to proactively identify performance issues and account for capacity planning.
• Work with multiple vendors routinely for support, procurement of new hardware, feature enhancement and design strategy when required.
• Responsible for managing, monitoring and maintaining a L3 private IP MPLS carrier network via BGP peering as well as a sophisticated private BGP WAN topology. Full ownership of all WAN CE routers, configurations, QoS policies and ensuring stability of the network 24/7.
• Support manage and maintain all ISP Internet connectivity for the firm from multiple carriers with multiple links in multiple locations.
• Support, manage and maintain network monitoring system for the firm’s global network. This includes network performance monitoring for WAN/LAN links, network nodes, alerting and response, network configuration management and compliance and IP address management.
• Support of the firm’s global wireless infrastructure made up of all Cisco thin AP’s and Cisco Wireless LAN Controllers.
• On a rotating basis, provide after hour coverage to respond to network related issues occurring either before or after support hours.
• When requested, attends IT meetings and scheduled teleconferences.
• Liaise between Firm management, sponsors, users and other IT personnel to communicate issues regarding overall operations status and strategy.
• Other duties and projects as assigned.
• Opportunity to embrace the position, exposure to the latest technologies and growth potential.

Requirements

• Must possess a thorough understanding of Network Infrastructure and security topology. IP telephony a plus
• Knowledge and/or experience configuring and supporting Cisco ASA firewalls. VPN, IPS/IDS and Palo Alto is a plus but not required.
• Experience with Cisco wireless technology and LAN controllers. Any prior experience Cisco ACS, Radius, TACACS, Prime or ISE.
• Network monitoring tools (Solarwinds, What’s Up Gold, Network General), SYSLOG servers, SNMP, Wireshark.
• Experience with Citrix Netscaler and/or F5 load balancers very desirable, web URL filtering is a plus but not required.
• Excellent written, oral and interpersonal communications skills.
• Ability to conduct research into network issues and products as required.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly self-motivated and directed, with keen attention to detail.
• Proven analytical and creative problem-solving abilities.
• Able to prioritize and execute tasks in a high pressure environment.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Lifting and transporting of moderately heavy objects, such as servers and network hardware that could be 50 lbs or greater.

Qualification

• Experience with Cisco 4500, 3850, ASR/ISR routers and Nexus 7K/9K’s.
• Education: Bachelor Degree in IT
• 3-5 years’ experience with Cisco routers and switches. Proven hands-on network engineering experience.
• 5+ years related work experience preferably in a professional services environment.
• Experience with Cisco Nexus L2/L3 switching technology including VDC, VPC peering, Virtual port-channels and other feature sets. Experience performing NX-OS upgrades a plus.
• Protocols EIGRP, BGP, OSPF, HSRP, IPSEC, VPN, NAT, 802.1Q, 802.11, LACP, Spanning-tree, UDLD, BPDU, HTTP, HTTPS, DHCP, DNS.
• Cisco certifications in Routing, switching and/or Wireless a plus

Job Description:

• Manage and monitor systems and infrastructure according to company SOPs;
• Assist in coordinating team testing for design development and implementation;
• Install, configure, and test operating systems, application software, and system management tools;
• Ensure optimal system and infrastructure availability;
• Evaluate existing systems and provide technical direction;
• Plan and implement system automation for improved efficiency;
• Optimize work processes and manage project risks to meet stakeholder requirements.

Job Requirements:

• Degree in Computer Science and/or;
• 3+ years of experience in system and infrastructure administration;
• Relevant certifications will be beneficial;
• Proficiency in scripting and programming;
• Experience with operating systems and network management.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Role: Pega Lead Systems Architect

Basic Responsibilities:

Work as team member in multi-disciplinary and dynamic team. Functional service delivery roles include Team Leader, Content or Domain Expert, Senior Domain/Module Consultant, and Lead Business or Systems Analyst. Leads or supports the analysis, design, development and implementation of systems and software, as well as the completion of other project work streams and deliverables. May also lead project modules or work activities as appropriate and can formulate solutions to defines/specific business or technical issues.

Qualifications Required

5+ years as a practicing LSA for multiple accounts.

10+ years of total pega Experience

Certified LSA

Strong stakeholder Management

Devops &Agile Experience

Good Knowledge on all rule types- UI, Flows, Flow Actions, Harness, Integration, Agents & Activities.

Working Knowledge on Prior Robotics, API Standards, Enterprise Security Protocols, Performance Monitoring &improvement

Specific Responsibilities:

Experience in Development in Banking and Financial

Good Knowledge on all rule types - Sound experience on using debugging tools like Tracer, Clipboard, SMA and Live UI.

Proficient in Pega Implementation cycle that includes PRC deployment, development, testing, bug fixing &troubleshooting

Having good understanding on the rules management and associated tools such as export &import tools skimming and bulk processing tools.

Good knowledge of SQL using Oracle

Having Strong base in web designing & development using HTML & JS, Strong communication and presentation.

Implementing and following agile/scrum processes within self-organizing team.

Manage the overall key design areas of a Pega implementation

Use expert consulting skills to manage project scope and client expectations

Actively collaborate with other teams to solve cross functional challenges.

Actively participate Business value assessment and business requirements elaboration phases.

Actively participate in the requirements, design and construction phases; to lead to success.

If you would like to know more about this role, do drop me a message or you can alternatively drop me an email stated below.

[email protected]

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT Hub Singapore 339407

EA License No: 12C6253 |Registration No: R1987570

Our client provides solutions from industries like pharmaceuticals, medical devices, automotive, electrical, industrial, and consumer goods.

• Assemble, troubleshoot, and install stations, ensuring correct pre-alignment and machine performance with support from the Manufacturing Manager.
• Deliver technical training to customers on hardware, pneumatics, setup, and maintenance processes.
• Assist with installations at customer sites and create project documentation.
• Collaborate with Project Engineers to meet deadlines, budgets, and share technical challenges.

Requirements:

• Nitec in Mechanical/Mechatronics engineering
• At least 3 years of experience in the automation or machine building industry.
• Familiar with project documentation and preparing manufacturing documents.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

You will be part of regional enterprise Wintel team of a large financial institution. You will be managing day to day wintel infrastructure, providing support, troubleshooting, etc

There is requirement for the candidates to work on some weekends if there are deployment to be done

Job Responsibilities

• Managing the availability, integrity, and performance of the Windows server environment
• Applying systems updates and patches
• Ensuring high availbility of all windows servers services and constantly monitoring the servers
• participate in systems audit
• Developing and implementing Windows server administration standards, policies and procedures and providing technical direction and advice to system administrators
• Identifying, tracking and resolving problems related to Windows server, cloud infrastructure and VMware environment with application groups, internal and external IT providers
• Ensuring servers are secure and carrying out systems automation
• Managing cluster environment
• Providing support in Vmware and AD

Job Requirements

• Bachelor’s degree in IT with min. 5 years of working experience in enterprise Windows servers environment

• Comes with certification in Microsoft Wintel servers

• Proven experience in supporting Wintel servers, AD, DNS and cluster environment in enterprise environment

• Strong technical skills and proven expertise in troubleshooting

• Experience in supporting vmware

• Experience with Linux is a plus

• Experience working in ITIL is a plus

INterested candidates please email your latest experience to [email protected]

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

We are looking for talented, curious, and energetic Analysts who embrace teamwork and automation to quickly mitigate or escalate critical processing issues. A System Application Analyst is responsible to fully support the batch processing for Visa’s Debit, Data Platforms, and Core Systems applications in a multi-data center environment. The daily duties include monitoring batch processing flows, resolving errors following incident and problem management processes, and supporting daily change activities. You will get to see your efforts support critical processing of financial and non-financial data our clients depend on.

The Work itself:

The System Application Analyst is responsible for the management and recovery of the Visa’s Core batch applications and services which include:

• Taking corrective actions to recover failed jobs and ensure batch processing is executed on time and to completion
• Monitoring batch processes and addressing issues to ensure SLAs are met
• Escalating issues appropriately based on documented processes
• Documenting all issues following standard ITIL Incident and Problem Management processes
• Communicating with Clients via e-mail and phone to address issues or provide status on file deliveries
• Performing change reviews, executing change tasks, and coordinating change activity as needed
• Assisting support teams in updating job documentation and job schedules as needed to support efficient and effective batch processing
• Performing proactive analysis of the Visa’s complex batch schedules to detect potential problems and when required, take preventive/corrective actions
• Performing UAT (user acceptance testing) for new or upgraded operational monitoring tools and batch related user interfaces

Essential Functions

The Skills You Bring:

• Client and customer service experience
• Team player and a good listener
• Strong reporting and documentation abilities
• Excellent written and verbal communication skills and can flourish in a fast-paced environment with multiple, sometimes shifting priorities
• Ability to work independently and to also work effectively as part of a collective team
• Strong analytical and diagnostic skills, e.g., root cause analysis
• Experience working directly with customer support to solve technical problems
• Must have a strong commitment to execution, follow through and timely communication
• Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical clients
• Good organization skills and a high level of attention to detail

Good Knowledge on all rule types- UI, Flows, Flow Actions, Harness, Integration, Agents & Activities.

Working Knowledge on Prior Robotics, API Standards, Enterprise Security Protocols, Performance

Monitoring &improvement

5+ years as a practicing LSA for multiple accounts.

10+ years of total pega Experience

Certified LSA

Strong stakeholder Management

Devops &Agile Experience

Requirements:

Work as team member in multi-disciplinary and dynamic team. Functional service delivery roles include

Team Leader, Content or Domain Expert, Senior Domain/Module Consultant, and Lead Business or

Systems Analyst. Leads or supports the analysis, design, development and implementation of systems

and software, as well as the completion of other project work streams and deliverables. May also lead

project modules or work activities as appropriate and can formulate solutions to defines/specific

business or technical issues

Experience in Development in Banking and Financial

Good Knowledge on all rule types - Sound experience on using debugging tools like Tracer,

Clipboard, SMA and Live UI.

Proficient in Pega Implementation cycle that includes PRC deployment, development, testing, bug fixing

&troubleshooting

Having good understanding on the rules management and associated tools such as export &import tools

skimming and bulk processing tools.

Good knowledge of SQL using Oracle

Having Strong base in web designing & development using HTML & JS, Strong communication and

presentation.

Implementing and following agile/scrum processes within self-organizing team.

Manage the overall key design areas of a Pega implementation

Use expert consulting skills to manage project scope and client expectations

Actively collaborate with other teams to solve cross functional challenges.

Actively participate Business value assessment and business requirements elaboration phases.

Actively participate in the requirements, design and construction phases; to lead to success.

Come join us to express your Andaz as Information Systems Executive if the following describes you.

• Provides technical assistance, advice to hotel management so as to minimise overhead expenses and maximise productivity in all areas.
• Assists authorised users in relation to operation of the hotel’s I.S. system hardware, various modules and supporting personal computers.
• Coordinates timely repair and returns to service providers any faulty systems or items of equipment.
• Assists to establish and implement procedures to ensure backup of data in any I.S. system.
• Rebuilds data corrupted by either hardware or software faults.
• Coordinates the timely handling of any software fault reports or enhancement requests.
• Assists to set up emergency procedures to continue the operation of the hotel in the event of system failure.
• Provides manuals on the issue of I.S systems and incorporates those manuals into the relevant operating procedures of the hotel.
• Establishes necessary security measures to prevent unauthorised access to the I.S. systems.
• Carries out any other reasonable duties and responsibilities as assigned.

Your Profile

· Ideally with a relevant Certificate or Diploma in Information Technology.

· Minimum 1 year of work experience in hotel operations.

· Good problem solving, administrative and interpersonal skills are a must.

· A can-do attitude.

· Minimum 8-10 years of experience in managing Active Directory, relevant Services.

· Expertise in Active Directory, Forest and Domain Policy implementations.

· Knowledge on Active Directory User Services, Lightweight Directory Access Protocol (LDAP), Group Policies Implementation.

· Ability to write scripts (PowerShell basis) to provide ad-hoc reporting and automation of tasks

· Able to review and handle the Vulnerabilities, follow-up fixes reporting from this AD environment

· Knowledge on AD Promotion/Decommission process and procedures,

· Experience with Role Based Access Controls, Identity and Access Management solutions and workflows.

· Ability to provide ownership and take a leading role in initiatives/topics as they arise

· Experience with Active Directory Migration and consolidation projects.

· Ability to consult and collaborate with application and infrastructure teams on Authentication / Authorization requirements and integration to directory service

· Ability to solve complex problems spanning multiple technologies and disciplines.

· Excellent communication, interpersonal and logical skills.

· Customer service oriented and a strong team player.

· Knowledge on Windows Core OS, Virtualization Platform (Hyper-V, VMWARE), Microsoft Clustering is advantage.

· Hands on experience of Monitoring tools (including configuration, deployment) like SCOM, HPOMI, NNM, TIVOLI, etc.

· Knowledge and/or hands on working experience with emerging technologies – Cloud IaaS, HP Synergy is advantageous

Job Description:

• Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
• Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
• Installs, configures, and tests operating systems, application software, and system management tools.
• Ensures the highest level of systems and infrastructure availability.
• Evaluates the existing systems and provides the technical direction.
• Plans and implements system automation as required for better efficiency.
• Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.

Experience:

• Computer science degree
• Scripting and programming proficiency
• OS and Network experience
• Certification may be helpful

Job Duties & responsibilities

• Strong involvement in the full system development life cycle (SDLC) by performing research/ analysis, providing functional specifications/ design, developing modules, performing unit testing, system integration testing / user acceptance testing, implementing modules, providing post implementation support.
• Provides first level support for FX applications and BAUs.
• Involved and participate in Regional Disaster Recovery (RDR) Exercise
• Maintains proper documentation for all projects and issues handled
• Contributes to team effort by accomplishing related task/s which may be assigned to him/ her.

Required Experience

• Candidate should have min 6 years of technical skills in AS400, Open System, Control-M skillset.
• Experience in Treasury Systems (FX Trading Platforms/Margin Trading/Bullion and Futures)
• Knowledgeable in routers, handlers, data queues
• Experience in ClearCase, ClearQuest, JIRA, Aldon.
• Prefer those with financial/banking experience
• Works independently, anticipates and handles critical situations
• Has a strong communication and interpersonal skills.
• Shift work is required

Job Description & Requirements

We are looking for a talented computer operator to monitor and control our computer systems. As a computer operator, you will be responsible for handling the operation and maintenance of our computer systems, collaborating , performing routine maintenance, and maintaining equipment inventories.

To ensure success as a computer operator, you should have a strong working knowledge of computer hardware and software systems, excellent problem-solving skills, and be able to work quickly in high-pressure situations. Ultimately, a top-class computer operator can set up, maintain, and troubleshoot computer systems without impeding productivity.

Computer Operator Responsibilities:

• Setting up computers and other hardware devices.
• Meeting with the IT team to determine the sequence of operations.
• Starting operations by entering computer commands.
• Monitoring error and stoppage messages.
• Correcting errors, loading paper, and adjusting equipment settings.
• Troubleshooting equipment malfunctions and software errors.
• Responding to user requests and problems.
• Performing preventative maintenance.

Computer Operator Requirements:

• Bachelor’s degree in computer science or related field.
• Proven work experience as a computer operator.
• Advanced knowledge of computer electronics including circuit boards, chips, processors, and peripheral equipment.
• Excellent problem-solving skills.
• Knowledge of modern operating systems, Enterprise, networking, and Office software.
• Knowledge of administrative and clerical procedures.
• Good interpersonal skills.
• Ability to work in high-pressure situations.

Job Duties & responsibilities

• Strong involvement in the full system development life cycle (SDLC) by performing research/ analysis, providing functional specifications/ design, developing modules, performing unit testing, system integration testing / user acceptance testing, implementing modules, providing post implementation support.
• Provides first level support for FX applications and BAUs.
• Involved and participate in Regional Disaster Recovery (RDR) Exercise
• Maintains proper documentation for all projects and issues handled
• Contributes to team effort by accomplishing related task/s which may be assigned to him/ her.

Required Experience

• Candidate should have min 6 years of technical skills in AS400, Open System, Control-M skillset.
• Experience in Treasury Systems (FX Trading Platforms/Margin Trading/Bullion and Futures)
• Knowledgeable in routers, handlers, data queues
• Experience in ClearCase, ClearQuest, JIRA, Aldon.
• Prefer those with financial/banking experience
• Works independently, anticipates and handles critical situations
• Has a strong communication and interpersonal skills.
• Shift work is required

Job Description:

• Assistant to Project Lead to manage and coordinate with CSIS vendors or Citi business stakeholders inclusive of attending/ initiating meetings and all to ensure we meet the scheduled timeline, stakeholders’ expectations, facilitate on the testing programs for the newly installed security systems
• Conduct site inspections and assesses the condition of the facility as well as propose the necessary requirements per Citi Security Standards
• Coordinate and facilitate our Citi Business stakeholders and provide guidance on the access card submissions and approvals etc.
• Conduct inventory checks for all completed projects, reviewing of floorplan system plotting diagram and updates. Supporting role function on finance administration mainly on project expense tracking
• Leading the execution works onsite, supervising the vendors and may also be the overall lead for small independent project works

Requirement:

• Minimum of at least 1 year working experience
• Minimum High School/ Diploma in any faculty
• Security certifications will be desirable
• Good communication, coordination skills both spoken and written. Able to command and manage vendors/ suppliers
• Must be able to work under a fast-paced environment, aggressive culture, and timeline
• Basic knowledge on security systems i.e. access control, CCTV, IDS
• Fundamentals of physical security and security system installation

Job Summary:

We are seeking an experienced Systems and Infrastructure Administrator to manage and monitor all installed systems and infrastructure, ensuring they align with organizational guidelines and standard operating procedures (SOPs). The ideal candidate will also support testing, evaluating, and implementing system enhancements to achieve the best outcomes.

Key Responsibilities:

• Manage and monitor installed systems and infrastructure to ensure optimal performance and alignment with SOPs.

• Collaborate with various teams to test, evaluate, and develop system designs for effective implementation.

• Install, configure, and test operating systems, application software, and system management tools.

• Ensure the highest level of systems and infrastructure availability and reliability.

• Evaluate existing systems and provide technical direction for improvement.

• Plan and implement system automation for enhanced efficiency.

• Optimize workflows and manage risks in projects to meet stakeholder requirements effectively.

Qualifications and Experience:

• Bachelor’s degree in Computer Science or a related field.

• Proficiency in scripting and programming.

• Solid experience in operating systems and networking.

• Relevant certifications (e.g., CompTIA, Microsoft, AWS, etc.) are a plus

Job Scope:

• Designing electrical systems and circuits
• Analyzing the performance of electrical systems and identifying areas for improvement
• Testing electrical equipment to ensure safety and functionality
• Managing electrical engineering projects from initiation to completion
• Collaborating with other engineers on multi-disciplinary projects
• Creating detailed technical documentation, including schematics and user manuals
• Ensuring electrical systems comply with safety regulations and industry standards
• Providing technical support and troubleshooting assistance to teams and clients
• Improving system efficiency, reliability, and sustainability
• Overseeing the installation and commissioning of electrical systems
• Researching and integrating new technologies into existing electrical designs
• Conducting feasibility studies to assess the viability of system upgrades or new installations
• Preparing cost estimates for materials, labor, and installation
• Training and mentoring junior engineers and technicians
• Maintaining accurate project documentation and records

Requirements:

• Diploma/Degree in Electrical Engineering
• 2 to 3 years of relevant experience in automation machine design and development
• Proficient in writing PLC application programs (e.g., Omron, Allen Bradley, Siemens, Keyence, Beckhoff)
• Knowledge of PC-based programming (Visual Basic, C++) for machine control systems
• Hands-on experience with schematics and electrical layout design
• Ability to guide technicians on technical matters
• Occasional travel required

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

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