Responsibilities:

• Identify and create sales opportunity to penetrate new accounts for parts sales and main existing products
• Service corporate accounts and manage full sales cycles
• Follow up with customer enquiries
• Build strong and sustainable relationships with customer
• Any other ad hoc duties assigned

Requirements:

• Diploma in Engineering (any)
• Fresh grads are welcome
• Prefer at least 1 year working experience
• Technically incline with Sales Experience in Semiconductor Industry are preferred
• Bilingual with good communication skills (verbal & written)
• Good presentation skills
• Willingness to travel oversea

Benefits

• 5 days work
• Transport claim
• Handphone claim
• Medical insurance
• Annual, Medical, Childcare/Family care leave

職責：

• • 識別並創造銷售機會，以滲透零件銷售和主要現有產品的新客戶
  • 為公司客戶提供服務並管理整個銷售週期
  • 跟進客戶詢問
  • 與客戶建立牢固且可持續的關係
  • 任何其他指派的臨時職責

要求：

• • 工程文憑（任何）
  • 歡迎應屆畢業生
  • 優先考慮至少1年工作經驗
  • 技術傾向，有半導體產業銷售經驗者優先
  • 雙語，具有良好的溝通能力（口頭和書面）
  • 良好的演講技巧
  • 出國旅行的意願

好處

• • 5天工作
  • 運輸索賠
  • 手機索賠
  • 醫療保險
  • 年假、醫療假、兒童照顧/家庭護理假

Experience in Installation, Configuration, Administration and Troubleshooting of VMware ESX/ESXi i5.X, i6.x servers Vsan6.7, vCenter Server 4.x, 5.x, and 6.x,7.x 2008, 2008r2, 2012, 2012r2, 2016 and 2019 Servers.

Provide 24*7 On Call Support for Servers.

Design, install, configure and maintain Vmware infrastructure.

Create new VMware virtual machines to meet the specifications provided by the Client.

Manage VM migration, Extending hard disk drive including c: drive, Installing VMware Tools

Implementation and administration of AD,DNS, DHCP server. Managing users and groups in Active Directory, Transferring FSMO Roles from one DC to another

At Aeon Earth, people are our greatest asset! We take pride in doing what’s right for our customers, and our employees. We empower them to be their best and do their best work.

The company offers work in the office. We are only able to accept applications for those based in Singapore and have sponsorship to live and work in Singapore.

What is this role?

The Systems Engineer will provide technical support and services related to installation, troubleshooting and integration of Jamf products and support technologies including products from Apple, Cambrionix, Goodnotes and more.

Your efforts will lead directly to the sales of our products and services, development of pipeline growth and sales across both new logos and current customers.

As a member of the Aeon Earth family, you will contribute to our high energy, collaborative and fun environment.

What you can expect to do?

• Design and implement solutions for managing and securing Apple devices for effective and secured deployment
• Conduct onboarding, implementation, training sessions for customers
• Utilise available resources to resolve support issues independently and as part of a team
• Work firsthand with customers and employees to troubleshoot, recreate, and/or resolve support issues
• Effectively communicate with customers in all formats such as email, phone, screen sharing etc.
• Build trusting relationships with customers including partners such as Jamf, Apple, Goodnotes, and maintain strong relationships with other internal stake holders
• Use a CRM platform to document and manage activities
• Other duties and special projects as assigned

What are we looking for?

• Diploma (Required); a combination of relevant experience and education may be considered
• Aptitude to quickly learn basic technical concepts and communicate to technical & non-technical audiences
• Ability to perform basic troubleshooting and problem-solving tasks related to server infrastructure, systems, networks, and hardware
• Jamf 100, 170, 200, 300 certification (Preferred)
• Experience with macOS, iOS (Required)
• Experience with Windows, and/or Linux server platforms (Preferred)
• Ability to engage with and establish trust and rapport with all levels of customers and employees
• Ability to work independently and as part of a team
• Capacity to multi-task and quickly prioritise duties
• Exceptional customer service skills
• Strong interpersonal and organisational skills
• Strong self-improvement mindedness
• Excellent written and oral communication skills to thrive in a fast-paced environment
• Business level proficiency in English for clear communication with enterprise customers

Why Aeon Earth?

Aeon Earth is an Apple Authorised Service Provider as A.LAB and a member of the Apple Consultants Network as ALAB360.

We offer Jamf as a solution for managing Apple devices. Additionally, we are a reseller of Cambrionix charge and sync hubs, Goodnotes, and provide IT asset recovery, data erasure services using Securaze and Garner Products.

We encourage you to simply be you. We seek and value different perspectives to ensure Aeon Earth is a place where everyone feels comfortable and be successful.

Benefits are a critical part of the employee experience. Our benefits include annual and sick leave, medical insurance and benefits, snacks and beverages at the pantry. And many others!

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their

ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Providing technical consultancy advice relating to system design and configuration.
• Implement system infra expansion design and configuration Monitor System Performance.
• Assisting the customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving system incident/ problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Operation/ Project Manager.
• Applying operating system updates, patches, and configuration changes.
• Maintaining the configuration of the system.
• Liaising with OEM/Vendor/subcontractor for technical support.

Requirements:

• At least 2 – 3 years’ onsite Systems Engineer experience
• Good understanding of Infra system design
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Key Responsibilities:

• Liaise with Solutions team to understand systems design
• Perform installation, configuration and maintenance of network devices and AD server / management server on-site
• Assist Project Managers and Engineers to prepare systems related diagram for the project implementation
• Ensure systems design conforms to contract and technical requirements
• Engage with back line support and/or with vendor’s support to diagnose and rectify technical problems to effectively resolve project implementation issues
• Attend to preventive and corrective maintenance to backend system
• Ensure all work activities comply with the company’s safe work procedures

Competence (Knowledge, Skills and Abilities):

• Skills in relating to and servicing the customers with a win-win mind set
• Skills in troubleshooting technical problems related to servers, routers, switches, and IoT devices.
• Good knowledge of the security and surveillance solutions landscape and industry trends
• Knowledge on Microsoft Clustering, Active Directory, Agent VI, Milestone, VMware and IT Security is required
• Knowledge of CentOS, Ubuntu, VMware (ESXi), Firewall, Networking, and Windows Server OS
• Proficient in Active Directory, Certificate Services, Virtualization technology, and cyber security is required
• Skills in planning and scheduling
• Professional Certificate in MCSE and CISSP would be an advantage

Requirements:

• Minimum Degree in Computer Engineering or related discipline
• At least 3 years’ experience in a similar capacity
• Experience in installation on Server / Client configuration, Network Storage and IT Network

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.

JOB DESCRIPTION

We are looking for a Systems Engineer to maintain, upgrade and manage software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our client’s technology infrastructure runs smoothly and efficiently.

Your responsibilities include:

· Manage network servers and technology tools

· Set up accounts and workstations

· Monitor performance and maintain systems according to requirements

· Troubleshoot issues and outages

· Ensure security through access controls, backups and firewalls

· Upgrade systems with new releases and models

· Health check reporting

JOB REQUIREMENTS

· Minimum Diploma in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

· At least 2 years’ experience in similar capacity as a System Administrator, network administrator or similar role.

REQUIRED SKILL-SET

· Experience with networks (LAN, WAN) and device patch management

· Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery

· Familiarity with various operating systems and platforms

· Resourcefulness and problem-solving aptitude

· Excellent communication skills

• Plan, build and optimize infrastructure setup, design and performance.
• Manage backend information systems, including of virtual machines and virtualization platform, including of network storage, backup, Fibre channel switches.
• In-depth experience in Linux administration. Need to be expert level
• Strong understanding of High Availability setup for Linux/Windows applications (etc. webs, database)
• Strong network fundamentals – IPv4/IPv6 – addressing, NAT, Routing
• Network and Systems troubleshooting and maintenance
• Good to have disaster recovery planning and execution
• Private cloud administration experience is a must – VMWare / Hypervisor
• In-depth experience in DNS, DHCP, Proxies, Linux firewalls & network security is a must.
• Maintain and Administer Security Appliances of different projects
• Design and propose a plan that will improve the hosting service of the Data Center

• Plan, build and optimize infrastructure setup, design and performance.
• Manage backend information systems, including of virtual machines and virtualization platform, including of network storage, backup, Fibre channel switches.
• In-depth experience in Linux administration. Need to be expert level
• Strong understanding of High Availability setup for Linux/Windows applications (etc. webs, database)
• Strong network fundamentals – IPv4/IPv6 – addressing, NAT, Routing
• Network and Systems troubleshooting and maintenance
• Good to have disaster recovery planning and execution
• Private cloud administration experience is a must – VMWare / Hypervisor
• In-depth experience in DNS, DHCP, Proxies, Linux firewalls & network security is a must.
• Maintain and Administer Security Appliances of different projects
• Design and propose a plan that will improve the hosting service of the Data Center

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Systems Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Brief Job Description:

1. Provide System Administration including but not limited to the following:

a. Change parameter to system software;

b. Create, delete and modify, define domains;

c. Create, delete and modify system utilities and other scripts;

d. Create, delete and modify system and user login scripts;

e. Create, delete and modify drive mappings;

f. (Create, delete, revoke, disable and modify user accounts;

g. Grant and revoke access to directories/ files;

h. Create, delete and modify print servers and queues;

i. Create, delete and modify directories;

j. Create, delete and modify and grant access to application services;

k. Create, delete and modify application access accounts;

l. Develop and monitor backup/ recovery jobs, cron jobs, procedures and

schedules;

m. Schedule and execute production jobs;

n. Maintain backups of configurations of the web, application and database

o. servers;

p. Perform SSL certificate renewal for the systems;

q. Create, delete, deploy and modify File Transfer Program (FTP) / Secure File

Transfer Protocol (SFTP) accounts and scripts;

r. Manage the encryption/ decryption keys for the server;

s. Conduct proactive performance tuning whenever required on all the IT system

and database parameters;

t. Conduct proactive housekeeping of all log files in the system, database and

application and keep them for a minimum period as requested by the

Customer;

u. Monitor proactively and alert the Customer on the potential problems on

hardware and software which may affect the system availability and

performance; and

v. Security hardening of the servers.

2. Install, un-install or upgrade the system software, inclusive of operating system and its associated system software.

3. Schedule and execute production jobs in accordance with the specifications as stipulated by the Customer.

4. Work with server vendor or other third-party vendor to analyse, troubleshoot and resolve all server-related problems.

5. Document and maintain server administration guides, logical system diagrams and

operation manuals. Create such documents if they are currently not available.

6. Backup and recovery of all operating systems, application programs, users/ business data of the

Customer’s environment, configurations of the web, application and database servers.

Personnel Requirements:

1. Possess the relevant qualifications and/or be proficient in the following areas:

a. Minimally three (3) years hands-on experience in administration of servers.

b. Microsoft Hyper-V, VMWare

c. Windows 2008/2012/2016 Server

d. Active Directory, DHCP, DNS, Group Policy

e. Preferably experience in Commvault/Symantec Backup Products

f. Preferably experience in Trendmicro/Symantec Anti-virus products

g. Preferably certified in Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), ITIL or equivalent.

h. Knowledge with EMC storage

i. Good understanding with application tiers, IIS, Databases

j. Good understanding with Change Management processes

k. Basic Networking knowledge is a plus

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Role Summary

A successful candidate will work alongside a senior systems engineer, and project coordinator as part of a team to deliver a high scale complex project.

As a Systems Engineer, you will provide quality and professional deployment and support services, primarily in person at the customer site. The Systems Engineer is based in the Field and will report to the regional Head of Systems Engineering & Project Coordinator. The successful candidate will understand technology at an advanced level, be customer focused and detail oriented. They will offer value to our partners in providing outstanding support and an industry leading professional service.

The Systems Engineer is technically minded, can identify complex technical problems and introduce solutions to solve them. In short, the System Engineer is a trusted advisor to the organisations they deal with, satisfying customers' needs with innovative solutions and creating value for all involved.

Main Responsibilities

• Perform onsite software support, system deployment, audits, maintenance, and technical support to clients’ software solutions on customer premises.
• Configuring Synergy systems to meet customers defined specification.
• Configuring, and Installing system Synergy system PC’s, Servers, IP Cameras and other related hardware based technologies.
• Managing the deployment of a large-scale project.
• Understand our customers business, technical and operational requirements and be able to match them to client’s value proposition.
• Develop and maintain an extensive working knowledge of client’s solutions.
• Provide onsite and offsite professional services.
• Ensure timely escalation and resolution of customer issues through proper channels.
• Collaborate with other technical experts and engineering teams.
• Provide an open forum for questions regarding strategic plans, best practices, and ad-hoc consulting for software implementation, integration, training, and change requests.
• Deliver accurate, high quality system handover documentation to project stakeholders.

Qualifications & Experience

• Bachelor’s in information Technology or relevant fields.
• At least 2 years of relevant technical surveillance experience.
• Experience of providing technical solutions for enterprise customers.
• Excellent administration and troubleshooting knowledge of the various Windows operating system components (Active Directory, file sharing, clustering, GPO, performance monitoring, etc.).
• Excellent knowledge of networking principles and IP protocols.
• Experience with networking equipment configuration and troubleshooting (switches, routers, etc.).
• Experience working with IP video systems.
• Understanding of server virtualization concepts.
• Understanding of video streaming methodologies.
• Experience working with SQL databases.
• Clear understanding of TCP, IP and UDP protocol stack.
• Understanding of network storage (SAN, NAS, iSCSI) principles and best practices.
• Proven technical training in software and/or IT verticals in fast-paced environments.
• Must have good personal credit score & clean criminal record.

Key Attributes:

• Ability to uphold organisational values and ethics.
• Excellent communication skills; written, verbal and listening.
• Takes responsibility and accountability for the customer experience.
• Analytical thinker with strong problem-solving skills; a ‘go-getter with intellectual curiosity’.
• Strong sense of ownership with a desire to constantly learn and evolve at the same pace as the software and our customers.
• An entrepreneurial mindset, Self-motivated and driven.
• Well organised with the ability to prioritise works.
• An open and honest team player.
• Has the ability to exercise discretion and independent judgement.

Responsibilities

• Setup, configure and maintenance of computer hardware, network and systems.
• Troubleshoot and provide IT technical support to end-users on hardware, software and network and printers issues.
• Liaise with users and IT vendors for the delivery of IT solutions and services.
• Manage the data protection and cyber security functions. Ensure proper security system setup and maintenance.
• Assists in procurement and documentation of IT assets.
• Provide IT and network support including system installation, configuration, upgrading of application software and system patches.
• Configure and manage Microsoft 365 services and environment, such as Exchange, SharePoint, OneDrive etc, including user provisioning, licensing and other essential services.
• Implement and maintain Microsoft 365 security measures and policies, such as Entra ID, Intune, Purview, Cloud Defender and MFA.
• Hands on experience with Microsoft Windows environment and experience in troubleshooting and email support.
• Other duties as assigned by the management.

Requirement

• Diploma in Computer Science or relevant Degree qualification.
• Minimum 3 years of work experience in Office 365, end users desktop support, IT security implementation & operations.
• Certification of MCSA, MCSE or other technical qualifications is preferred.
• Able to start work within short notice is preferred
• Prior work experience in a healthcare organization is an advantage.

Skills & Other Attributes

• Good interpersonal, communication, analytical and problems solving skills.
• Team player who is able to work independently.
• Good analytical and problems solving skills.
• Good working attitude. Willing to learn.

• Well Established Company
• Basic $4000 - $5500 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Working Days: Monday to Friday
• Working hours: 8.30am to 5.30pm
• DCS | PLC | SCADA

Job Responsibilities:

• Understand / develop technical design specification / requirements and associated document relevant to project
• Develop system database, control logic and graphic according to project design
• Conduct Factory Acceptance Testing and System Commissioning on site
• Product test document and training material
• Conduct training to customer
• Provide technical support to sales and maintenance team
• Others ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma or Degree in Mechanical / Mechatronic / Electrical Engineering or equivalent with 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Immediate 1 Year Project Renewable assignment for Singaporean to join as Senior Systems Engineer

You should possess 5 -10yrs in security surveillance hardware and software administration, configuration, network design, and troubleshooting to apply

CAT 2A Clearaance is requird in this project

Office hours

Jobscope:

• Work with system architect and pre-sales team to implement security surveillance systems and network infrastructure solutions in-premise and able to articulate and document the solution.
• Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system
• Good knowledge and hands on experience working with software and hardware systems in the area of:
  • IP CCTV System
  • Fence Intrusion Detection System (FIDS)
  • Physical Security Information Management System (PSIM)
  • Video Management System (VMS)
  • Data Protection
  • Identify and Access Management
  • Windows Server OS, Linux OS in a virtual environment
  • Virtualisation and Hypervisors
  • Network Monitoring
• Work, liaise and lead inter-disciplinary technical team and stakeholders to design, implement and verify solutions to meet project requirements for performance.
• Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance
• Develop technical implementation timeline with critical path that complements project management schedule.
• Collaborate with respective key vendors/partners to design and review the proposed solution architecture in accordance with standards and policies.
• Understands technical documentation, installation manuals, system drawings and able to orientate construction drawing, floor plan, etc.
• Ensure the project User Acceptance Tests are conducted successfully accordance to requirements
• Proficient in electrical power and good knowledge on power cabling works for on-site works
• Attend customers meetings, report regularly on progress and monitor project progress
• Liaise with customers/consultants/project managers concerning approval of designs, reviews, progress of work, problem solving, etc.
• Determine and define clear deliverables, roles and responsibilities of technical engineers in a project to ensure all are actively working toward established milestones and ensuring work complete on time on schedule.
• Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement
• Conduct Root Cause Analysis of system issue and failures and recommend solutions.
• With knowledge on construction site safety and regulatory requirements
• Understanding of financial reporting, budget tracking, and project cost management
• Attain key certifications for partnership with key vendors
• 24 x 7 standby at times planned only. Not always

Job Responsibilities:

• Provide technical consultancy and advice on system design and configuration.
• Implement system infrastructure expansion, including design and configuration.
• Monitor and analyze system performance to ensure optimal operation.
• Assist customers in verifying, isolating, and providing temporary workarounds for logged incidents or problems.
• Resolve system incidents and problems onsite.
• Escalate unresolved issues and service requests to the appropriate System and/or Software Engineer, and report escalations to the Operations/Project Manager.
• Generate and maintain relevant administrative records and reports.
• Apply operating system updates, patches, and configuration changes as needed.
• Maintain and manage system configurations.
• Liaise with OEMs, vendors, or subcontractors for technical support when required.

Job Requirements:

• Diploma/Degree in Computer Science, Computer Engineering, or a related field.
• Minimum 2–4 years of IT experience. At least 2 years working as a System Engineer in an operational environment.
• Strong technical skills, particularly in system-related domains.
• Solid understanding and appreciation of infrastructure system design.
• Ability to handle demanding service response and recovery turnaround times.
• Proven ability to manage daily support tasks to meet stringent SLA requirements.
• Experience working in a cloud environment is an advantage.
• ITIL certification is a plus.
• Proficiency in the following products is highly desirable: Windows Server OS 2019
  Active Directory/DNS
  Hyper-V
  VMware ESXi

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Job Scope:

• Create and implement protection schemes for electrical systems
• Identify vulnerabilities in power systems and recommend protection strategies
• Configure protective relays for optimal fault response
• Conduct tests to verify functionality and compliance
• Diagnose and resolve protection system issues
• Maintain technical documentation and design reports
• Ensure adherence to industry standards
• Work with engineers and field personnel for system integration
• Provide training on protection system operations

Requirements:

• Diploma/Degree in Electrical/Electronic Engineering from a recognized Polytechnic/University.
• Proven track record in Project Management is an advantaged.
• Experience in SPPG substation for switchgear project (22Kv, 66KV, 230kv and 400KV) is an advantaged.
• Experience in site testing and commissioning.
• Willingness to travel for overseas assignments as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

• Degree/Diploma in Computer Science/IT

• Minimum 3 to 5 years of working experience in Microsoft 365 Technologies

• Experience in Microsoft Intune (Deploy of applications to Windows, IOS, and Android devices) is a must

• Experience in supporting M365 user

• Possess knowledge in IT networking to troubleshoot computer 1st level networking problems

• Possess IT skills in MS Windows, M365, desktop hardware, and network environments

• Strong organizational, interpersonal skills and customer-oriented

• Excellent verbal and written communication skills

• ITIL v4 and M365 Fundamentals certification is an added advantage

Position: L1 System Engineer

Budget: 2200-2500+shift allowance

RMS ID

Job Role/Level Associate Engineer, System Engineering

Quantity 01

Skillset Category Common

Mandatory Skills Model-Based System Engineering

Preferred Skills System Engineer Infra monitoring - Refer JD

(Excluding waiting time Education Verification & Work Pass Approval)

No. of AL that Candidate is Eligible if shortlisted 10 days (12hrs Shift Workers ONLY)/

Details of working hours 12 hours (2 days works and 2 days off, monthly 15 to 16 days work)

Basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work.

Responsibilities:

 Proactively monitor all incidents in ITSM portal.

 Timely escalation of incidents to Level II support to meet SLA.

 Monitor system performance/alerts and escalate to Level II support.

 Review of automated reports and escalation of issues to POCs.

 Perform job monitoring and escalations.

 Respond to phone calls and user emails/requests/queries.

 Perform system alerts suppression.

 Able to perform adhoc task based on operational/project requirement.

 Able to work on 12hr shift pattern.

Basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work.

Requirements:

 Diploma in Computer engineering or equivalent.

 Knowledgeable in IT Service Management.

 Good written and verbal communication skills.

 Good interpersonal skills.

 Ability to work independently and as part of a team.

 Able to multi-task.

• Responsible for the system functionalities and ensure in working condition at all times.
• Conduct physical and visual checks on system, functional tests on various security devices and ensure it meet require performance
• Work as team to complete and carry out service works PM/CM work schedule.
• Submit service report, clearly stating the type of repair/work carried out/completed including time of receiving service request and time of arriving at site if under calls.
• Check on contractor's work quality.
• Monitor on site licenses expiry and updates superior if renewal is requires.
• To supervise and co-ordinate with sub-contractors and customer on all site matters.
• Provide 24 hours emergency support on site when activated.
• If the need arises, he may be assigned any other duties either within the same department from time to time.
• Support and assist team leader in meeting and ensuring customer satisfaction.
• Ensure preventive maintenance work is being carried out as per schedule.
• Executes/clears fault calls, corrective maintenance or any issue arises from time to time.
• Provide onsite support on security system related work for the Server, Network, Security related Equipment and Workstation.
• Perform standby duty after office hours as and when required.
• Attend to ad hoc call during and after office hours.
• Ensure periodic backup is being carried out for database and system.
• Good conduct and work closely with customers to ensure service deliverable is met.
• Administrative work such as recording and filing of document, preparation of quotation and negotiation with contractor and supplier.
• Response to customers promptly when activated.
• Keep abreast of technical competencies.

Requirements

• Diploma Holder or Higher Nitec in engineering discipline such as Security System, IT, Network, Electronics, Computer Science and Cyber Security.
• Minimum 2 years of working experience for those ITE holder
• Preferably, in Security/IT industry, those with other engineering experience can be considered.

Job Scope:

• Design, develop, and maintain electrical systems and equipment
• Perform electrical load calculations and ensure designs meet safety and performance standards
• Develop and review electrical schematics, wiring diagrams, and technical drawings
• Oversee the installation, testing, and commissioning of electrical systems
• Troubleshoot and resolve electrical issues in systems and equipment
• Conduct regular inspections and maintenance of electrical systems to ensure optimal performance
• Collaborate with other engineering teams to integrate electrical systems into larger projects
• Ensure compliance with electrical safety standards, codes, and regulations
• Provide technical support and guidance to junior engineers and technicians
• Manage project timelines, budgets, and resources for electrical engineering tasks
• Prepare technical reports, proposals, and documentation for projects
• Stay updated with advancements in electrical engineering technologies and best practices

Requirements:

• Diploma/Degree in Electrical Engineering with 2-3 years of relevant experience
• Experience in designing and developing customized automation machines
• Proficient in writing PLC application programs (e.g., Omron, Allen Bradley, Siemens, Keyence, Beckhoff)
• Familiar with PC-based programming (Visual Basic, C++) for machine controls
• Hands-on experience, able to guide technicians on schematics and layouts
• Occasional travel required

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Scope:

• Design and develop automated systems and processes to improve efficiency and productivity
• Program and configure automation hardware and software, including PLCs and SCADA systems
• Conduct system testing and troubleshooting to ensure optimal performance
• Collaborate with cross-functional teams to integrate automation solutions into existing systems
• Analyze data and system performance to identify areas for improvement
• Maintain documentation for automation processes, including specifications and user manuals
• Implement safety and quality standards in automated processes
• Provide technical support and training for end-users
• Stay updated on industry trends and emerging technologies in automation
• Participate in project planning and management activities, ensuring timelines and budgets are met

Requirements:

• Diploma or Degree in engineering discipline
• Minimum 3 years of experience in manufacturing industries with an automation background
• Proven track record in automation work is advantageous
• Required hands-on experience and remote support skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Profile Summary:

The Senior Systems Engineer supports security systems and operations administration, monitoring and maintenance. Monitors security alerts and events. Collects and documents contextual information based on established practices and supports the preparation and publishing of security advisories. Assists with the analysis of security-related information and events, escalation of incidents for validation and remediation.

Able to be alert and vigilant in performing monitoring activities, and is able to analyze and resolve security-related issues critically. He/She communicates clearly in his/her interactions with others and coordinates effectively with his/her team to perform security operations.

Roles & Responsibilities:

Monitor security systems

• Perform non-routine security monitoring activities

• Perform prioritization and allocation of security incidents

• Track security monitoring rules and alerts

• Compile regular reports on the performance of security operations

Maintain security operations

• Assist with the implementation of agreed security system changes and maintenance routines

• Assist with implementation of new security programs

• Support vulnerability, penetration testing and assessments

• Support the development of reports on security penetration testing results

• Recommend security products, services and/or procedures

• Support the alignment of security systems with established service agreement standards

• Support the implementation of new enterprise security architecture, technologies and enhancements

Respond to queries

• Support live response to security issues

• Support investigation of security breaches such as forensic threat investigation

• Support the resolution of security related issues

• Support the simulation of user problems to identify security system drawbacks

• Recommend security system modifications to reduce user problems

Facilitate compliance

• Assist with the implementation security policies, procedures and programs

• Educate users on the security standards and practices

• Identify improvement areas to existing security policies and procedures

• Deliver user training

Optimize security system performance

• Support piloting of new tools, technologies, and processes as well as installation of hardware and software

• Support security system testing and ongoing optimization or changes such as scheduled upgrades and updates

• Maintain documentation of all optimization activities

• Suggest improvements to operational processes, procedure manuals, and documentation

Requirements/ Qualifications:

• Minimum Bachelor in Computer Science or equivalent
• 2-3 years of relevant experience
• Experience in firewall, network scanning or asoc
• Possessed Risk assessment experience
• Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.
• Experience in AD/ID administration as per best security practices
• Exposure in IM8 or equivalent

JOB DESCRIPTION

You will be part of the project implementation and maintenance support team. Your responsibilities include technical POC, low level design/workshop, project delivery, implementation, troubleshooting, testing, customer walk through, maintenance support and documentation. You are expected to work with our client’s IT department personnel to ensure projects are delivered on time on target, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast leaner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers. Your other responsibility will include technical pre-sales support to the sales team. You are expected to participate and contribute with a feasible SOW to ensure a timely and successful project implementation.

JOB REQUIREMENTS

· Degree in Computer Science/Information Technology/Engineering

· Minimum 5 years experiences implementation and administration with one or more of the following technologies:

o Citrix infrastructure

o Windows Server and its networking environment

o Microsoft Active Directory

o VMware infrastructure

o Server infrastructure

o Storage infrastructure

o VSAN/HCI

REQUIRED SKILL-SET

· System architecture including DR design experience is an advantage

· Strong knowledge in Data Centre operations, including managing Enterprise Data Centre.

· Experience on vSAN and HCI

· Able to work effectively in a team setting

· Decisive with the ability to multi-task

· Relevant technical certifications, such as Citrix, VMware, and Microsoft are preferred

· Overseas travelling may be needed and regional experience with neighbouring countries is a plus.

· Project Management

APPLY NOW

Should you be interested in this opportunity, please send your updated resume with the following details to [email protected] at the earliest. Confidentiality is assured, and only shortlisted candidate will be notified.

§ Expected salary

§ Notice period

§ Project portfolio

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.