Company Overview:
Valina Services is a Quality Assurance (QA) and Commissioning, Qualification, and Validation (CQV) solutions provider for the Life Science industry. We offer personalised and focused solutions for customers across the healthcare, pharmaceutical, and manufacturing domain.
About the Role:
We are looking for a highly motivated and experienced Application Support Engineer to join the Valina Services team. The ideal candidate will have a strong technical background to provide technical helpdesk support and design automation test scripts for SaaS applications.
Job Responsibilities:
- Provide technical helpdesk support for SaaS applications to address service concerns and resolve technical problems.
- Troubleshoot technical issues and work with support team and SMEs, when necessary, to ensure minimal disruption to user operations.
- Develop, execute and maintain automated test scripts using web automation tools.
- Collaborate with cross-functional teams to understand requirements and design test strategies
- Provide guidance and support to the team on automation experience and knowledge.
- Analyze test results, identify performance bottlenecks and recommend improvements.
- Stay updated with the latest trends and best practices in test automation and continuously improve the testing process.
- Willing to do manual testing on an as-needed basis.
Job Requirements:
- Well-versed in programming languages (eg, PHP, HTML 5, JavaScript, MySQL, XML)
- Understanding of software testing lifecycle (STLC) and testing methodologies.
- Familiarity with cloud-based testing environments (eg, AWS, Azure).
- Experience in web automation tools (eg, Selenium, Appium).
- Having knowledge of automation testing software like Cerberus, Cypress, Playwright, etc. will be advantageous.
- Experience in the Life Science industry will be a plus.
- Able to think out of the box and adapt to changing priorities.
- Excellent collaboration, problem-solving abilities, and adaptability in a dynamic environment.
What We Offer:
- Competitive basic salary and commission package
- Collaborative and team-oriented culture that embraces diversity
- Comprehensive medical and dental benefits
- Flexible hybrid work policy