Microbiology Laboratory Manager

• Salary: $5,000 - $6,500
• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park E5, Singapore 757500

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Day-to-day marketing: Manage and execute the marketing activities of our offices in Southeast Asia and Australasia – currently Singapore, Sydney and Brisbane.
• Regional Strategy: Develop and tailor marketing strategies specific to the Southeast Asia and Australasia markets, ensuring the localisation of channels, content, and campaigns for optimal engagement.
• Email marketing: SSend mass email campaigns for a range of products and services, to our database, using SalesForce to create audiences, build emails, and schedule campaigns.
• Print & Promotional marketing: Manage the production and stock of local prints, promo items and clients' gifts. 
• Exhibitions and events: Research relevant events in the Southeast Asia and Australasia region and assist the Head of Events to organise.
• Digital marketing: Assist the Performance team with web advertising, including Baidu, display ads, re-marketing, and analytics.
• Report local marketing activity to London.
• Budget and manage the local marketing spend.
• Research and source local suppliers when necessary.

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Experience in the payments domain will be an advantage
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Position: Sport Programme Manager (Healthy Workplace Ecosystem)
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri
Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
Working location: Ubi
Salary: $3,500 to $5,000

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults.
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE (Healthy Workplace Ecosystem) Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Diploma/Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience
• Applicants who can start work immediately or at a short notice will have an advantage.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

• Job Responsibilities
  
  • Help manage the day-to-day operations of the Housekeeping Rooms & Suites.
  • Conducts daily briefings and attend meetings
  • Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts
  • Check VIP rooms prior to check in and in-house
  • Ensure that the requirements of VIP arrivals and in-house guests are managed well
  • Ensures turndown services are done in accordance to Marina Bay Sands standard
  • Handles all complaints and guest surveys pertaining to housekeeping service
  • Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other department
  • Conducts regular inspections of rooms ensuring standards of cleanliness is always maintained.
  • Ensure that the turnaround of the “House Status” is timely
  • Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work
  • Ensure a clean, safe and pleasing environment for all Guests and Team Members
  • Help manage operating costs, especially labour, productivity and operating supply consumption
  • Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures
  • Supervise, train, schedule, mentor, develop and evaluate Team Members
  • Ensure all tasks are performed on time and according to safety standards
  • Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies
  • Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand
  • Recommend the timely replacement of guest room and suite supplies and equipment
  • Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs
  • Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department
  • Help manage periodic cleaning programs
  • Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback
  • Ensures that team members are always fairly treated without favour or unfair expectations
  • Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected
  • Ensures high standard of personal presentation and grooming, acting as positive role model
  • Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values
  
  Core Leadership Competencies
  • Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure
  • Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information
  • Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met
  • Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others
  • People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour
  • Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation
  • Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area
  • Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negativ
• Job Requirements
  
  Education & Certification
  • Diploma or Degree in Hotel Management or related field preferred
  
  Experience
  • Minimum 3 years in a supervisory role in a five star hotel housekeeping or related environment
  
  Other Prerequisites
  • Ability to successfully operate large-scale, high pressure environment with sudden change in business levels
  • Knowledge in multi-cultural service protocols and standard
  • Experience in hotel pre-opening/renovation at supervisory/managerial levels
  • Able to communicate effectively with both English and Mandarin-speaking guests
  • Strong leadership competencie
  • Good time management, organizational, communication and motivational skills
  • Meet the attendance guidelines of the job and adhere to departmental and company policies
  • Ability to drive consistent excellence in repetitive process driven task

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

JOB DESCRIPTION – SENIOR CREDIT MANAGER

Provide strong risk governance, robust and balanced 2nd line challenge process for non-retail credit portfolios and to ensure business development within acceptable credit appetite and portfolio metrics.

JOB RESPONSIBILITIES

• Work closely with the first line by giving guidance on structuring credit facilities and regulatory requirements on credit policies.
• Provide recommendations for improving end-to-end credit process including guidance to business units through sharing sessions and transaction structuring alternatives to balance client and risk management requirements.
• Provide independent credit evaluation and make sound recommendations to improve asset quality while supporting business growth of the Bank.
• Manage the credit risk of the mid cap portfolio
• Exercise credit approval within own credit discretion
• Participate in various working groups / committees at Bank / industry / regulatory levels.

JOB REQUIREMENTS

• Bachelor’s degree in Banking and Finance / Business Administration / Economics or related discipline from a recognized university.
• Minimum 15 years of relevant credit evaluation & approval experience - well versed in credit analysis and financial modelling.
• Extensive experience in the mid-corporate/commercial banking credit space, with a strong emphasis on term lending, working capital financing and derivative products.
• Knowledge of credit underwriting best practices and compliance/regulatory issues, and
• Some experience of leading a team will be an added advantage.
• Good interpersonal and communication skills.

Job Description

• Lead in complex project/s throughout the global enterprise,
• Lead in leading project team members in the design, development, and delivery of technology and business solutions.
• Lead to prepare meeting minute, weekly presentation and daily tasks.
• Work closely with the stakeholders, steering committee, resource managers, vendors, business and IT team, senior management and executives across different time-zones.
• Lead to build schedules, establish communication plans, manage risks/issues, and measure or report project results.
• Facilitate creative efforts to resolve issues and develop quality deliverables to achieve corporate objectives.
• Partner with stakeholders and teams to prioritize project requirements and issue resolutions to ensure successful delivery of project scope.
• Lead in requirements gathering, defining functional/systems dependencies and managing the system/(s) implementation.
• Work in close collaboration with global PMO to ensure projects execution follows and adhere to project delivery methodology.

Min. required skills and experience

• Minimum of 8 years of experience in SAP project implementation as well as in support projects.
• Able to work independently, given assigned tasks.
• Ability to multitask and manage multiple deliverables at the same time.
• Tenacious and willing to work extra hours on some occasions, to complete tasks.
• Having SAP ECC6 / S4HANA implementation experience.
• Experience in Project Management with PM Certifications (PMP, Prince 2 or equivalent).
• Have a good knowledge of SAP Standard processes such as SAP Activate methodology.
• Advanced skills in Data & Analytics tools (i.e Excel Pivot, VBA, BI or others).
• Experience in a Professional Services industry and corporate industry.
• Experience with requirements gathering, customer or stakeholder relationship management, issue and risk management, project and organizational change management and IT vendor and partner management.
• Knowledge of IT infrastructure and architectural technology concepts and components would be an advantage
• Drive projects from original concept through final implementation, and smooth handover to on-going support team.
• Good communication skill

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Work closely with business development team in sourcing and maintaining corporate relationships
• Contribute to marketing efforts, including promotions and awareness campaigns
• Oversee hiring and training of staff
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Oversee clinic finances including accountability for profit and loss of clinic
• Oversee billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience: -

• Possess at least Diploma in any field
• Previous experience in healthcare or clinic management role
• Good understanding of health screening, GP operations and front-of-house management
• Passion for working in in healthcare industry
• Excellent organizational, multitasking, and leadership skills
• Exceptional interpersonal and communication skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work in fast paced environment
• Salary offered will be based on individuals’ experiences and qualifications

Overall Job Purpose

To ensure that operations of the assigned vessels is maintained safely and economically in accordance with the OSM Thome, and owners’ commercial requirements; and that all essential support is extended to the vessel for the purpose, and for addressing emergencies.

KEY RESPONSIBILITIES AND DUTIES

Daily Operations

• Responsible for implementing and maintaining a safe, cost-effective and environmentally sound operation standard in compliance with OSM Thome as well as International Marine regulations for a given number of vessels.

• To manage the daily operation of the number of vessels assigned to him in accordance with OSM Thome & Best Practice.

• Advise Masters/Chief Engineers and Ship Staff on

· Cargo & tank/hold

· Port operations

· Anchoring & mooring operations

· Technical/Engine room operations

· Port, passage & war information, insurance coverage for all vessels

• Follow up the on-board maintenance system (BASSnet), monitor the status and act on overdue items.

• Evaluate and monitor the required reporting from the vessels, act as required and inform other office sections and external bodies as is relevant.

• Follow up class and statutory certification status, condition of class and arrange for the necessary surveys and inspections (flag state, certification for Panama Canal etc.)

• Liaise with Principals regarding Vessel safe operations.

Shipboard inspections

• Visit vessels regularly (at least three times a year, including a short sailing visit). On each visit, a Superintendent Visit Report is to be completed and left onboard. Following inspections needs to be conducted during these inspections

• Prepare a Vessel Visit Executive Summary for each Shipboard attendance

• All Audit & Inspection Reports need to be filed/updated in Common drives or Database as applicable. Follow up with vessels/office to close the deficiencies noted during these visits.

• Prepare weekly, monthly, bi-annual, quarterly management

Oil Major/CDI & Other Commercial Inspections

• Assist in coordinating, arranging and timely follow up Oil Major Vetting Inspections as directed.

• Assist in arranging external safety audits and onboard training by co-coordinating with the appointed audit or training company.

• Follow up on closure of deficiencies noted during inspections.

• Incident / Accident / Crisis Management & investigation

• Member of Emergency Response Team.

• Conducts investigation and root cause analysis of Incidents, Accidents, and Near Miss & Stopper Cards.

• Review Corrective Actions, Preventive Actions and Recommendations from investigation and analysis of accidents, marine casualties and near misses.

• Assist and participate in tabletop exercises and emergency drills.

Port, Flag State Inspections & Other Statutory Audits (ISM/ISPS)

• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.

• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.

• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.

HSSEQ

• Assisting Vessels for documenting / conducting Risk Assessments. Evaluation and

• Monitoring.

• Evaluate & document Off- Hire records (Planned as well as unplanned).

• Stores Supply & Budget Planning.

• Maintain strict cost control of the Annual Operating Budget for each of the assigned vessels.

• Review monthly cost control and approve monthly financial reports before sending to Fleet Group Manager for review.

• Assimilate input from the assigned vessels as well as other relevant departments and prepare each vessel’s Annual Operating Budget.

• Monitor the requisitions generated from the vessel to ensure that they are submitted in a timely manner. Follow up with the Purchasing Department for delivery of ordered items on board.

• Approve invoices for payment.

• Liaise with the Insurance Manager (or Principals) in H&M claims handling. Provide technical input, and cost information, if required, for P&I claims (cargo and crew) and H&M claims.

Crewing

• Make performance evaluations of Masters/ Chief Engineers assigned to the vessel under supervision.

• Provide input to the Manning Department on recruitment of Senior Officers for the assigned vessels.

Dry Docking & Repairs

• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within agreed budgets.

• Arrange and follow up repairs and services.

• Coordinate with the assigned vessels and prepare the dry-docking specification in conjunction with Docking Superintendent, Fleet Services. Submit the specification to yards for quotations, evaluate the received quotations and present them to the Fleet Group Manager and/or Chief Operating Officer for review.

• Attend the dry-docking, discuss shipyard invoicing before presenting same to the Fleet Group Manager and/or Chief Operating Officer for approval.

• Prepare docking report

QUALIFICATIONS AND COMPETENCIES

• Class 1 Certificate of Competency

• Class 2 Certificate of Competency and University Qualification

REQUIRED EXPERIENCES

· Previous experience as Chief Engineer/Master for a minimum of 8 months on relevant type of ships

· Candidate who are deemed technically competent and without shore experience will be considered.

The Autobus - Singapore's Largest Craft Beer Taproom

Position Overview

As Assistant Manager, you would be responsible for assisting in the daily management of activities and services of The Autobus continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities

A. Leadership of the Outlet

1. Attend departmental meetings, line-ups, and other training as scheduled
2. Lead a small team and manage people with sensitivity and openness.
3. Be aware of clientele mix, seasonal periods, and festivities and make recommendations to management for competitive analysis and budgeting purposes

B. Maintain Guest Experience

1. Provide guests with an enjoyable and expertly served dining experience
2. Maintain complete knowledge of restaurant layout, SOP, proper table set-up etc.
3. Be familiar with all restaurant offerings to respond to guest inquiries accurately
4. Handle guest complaints following the instant pacification procedure and ensure guest satisfaction

C. Maintain Hygiene, Safety and Standards

1. Review findings from the audits conducted by the F&B Supervisor in relation to the hygiene, waste management, Standard Operating Procedures (SOPs), Workplace Safety and Health (WSH) policies and procedures etc
2. Identify operational challenges and deficiencies and work with relevant parties to formulate necessary action plans to improve operational efficiencies

Talent Profile

1. Minimum 2 years of supervisory experience in formal restaurant service

-6 day work week

-Fast Career Progression

Prerequisite:

Open-mindedness

Team player

Willingness to learn

We seek an experienced and motivated construction project manager to join our dynamic team. As a construction project manager, you will be responsible for planning, coordinating and managing construction projects for our firm.

Your responsibilities will include developing and managing project budgets, creating detailed schedules and overseeing resource allocation to ensure optimal execution. You will conduct regular site inspections, review construction plans and specifications, identify potential risks, implement proactive measures to mitigate them and verify that all the work is performed to the highest quality standards.

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 10+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations of Singapore.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.
• Fluent in Mandarin and English.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in Singapore.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

Job description

• Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations.
• Provide the perfect first impression with a smile and welcome.
• Responsible for assigning guests to tables, maximizing the utilization of the space to the best advantage.
• To ensure that guest at every table receives attention and service.
• To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• To collate guests’ feedback and maintain and update the guest history system.
• To prepare a monthly report of guest comments, guest list, and report that assist business decision.
• Have a full understanding of Operating Procedures and their role within these standards.
• Confidently take an order asking all relevant questions linked to the sequence of service.
• Ensure problems are dealt with immediately and proactively with the support of the Outlet Manager

Requirements:

• Minimum 3 years of managerial experience in lounge environment
• Hotel industry experience is preffered
• Customer-oriented approach and patience
• Problem-solving and decision-making skills
• Hands-on experience in cashier duties

BitDATA Exchange is growing our institutional sales team and looking for passionate, driven individuals with experience liaising with institutional clients.

This role will leverage relationship development and account management skills, process creation and management ability to educate, introduce and inspire new investment with major institutional clients and high-net-worth individuals from a global market.

What you will do:

· Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)

· Expanding the relationships with existing customers by sustained communication, understanding of their needs

· Building key customer service processes and systems, formulating management rules, and tracking the status of key customers

· Analysis of user behaviour, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions

The Candidate:

· At least 3 years of working experience in sales and client services function with an international financial background in banking, investment etc.

· Client portfolio including institutional clients, HNW individuals, private bank customers with brokers, futures institutions or commercial banks etc.

· Strong communication, ability to be flexible in various situations, excellent relationship maintenance and sales skills, and ability to work under pressure.

· Detail-oriented, results focused individual who can work with minimal supervision.

· A good understanding of assets/ blockchain space.

· Good proficiency of English, and conversational Mandarin is required to liaise with counter parties.

Conditions

• Be a part of the future of finance technology

• International work environment and flat organisation

• Great career development opportunities in a growing company

• Competitive salary and commission structure

• Hybrid work arrangement

Job Description

Sales Enablement

• Create and manage sales enablement materials, including product demos, pitch decks, case studies, and competitive intelligence to empower the sales team
• Lead cross-functional collaboration with product management, customer strategy, marketing, and sales teams to ensure a seamless flow of product updates, feedback, and insights that influence both product development and sales strategies
• In conjunction with customer strategy, conduct ongoing market and competitive analysis to understand customer needs, market trends, and the competitive landscape, providing insights that shape sales positioning and tactics
• Collaborate with product and sales to deliver product positioning, key differentiators, for new product launches, to ensure effective and aligned communication across channels (events, presentations, marketing collateral)
• Oversee Asia requirements and process to utilize the Center of Excellence for creative assets from concept to final product to support all go-to-market activities for product launches
• Prioritize creative briefing and creative requests in line with product roadmap planning
• Proactively take inventory of the current set of creative marketing assets, ensuring assets in use follow brand guidelines and increase awareness for all lines of business. Ensure marketing assets are attractive and resonate with our target audience.
• Prioritize digital asset management for both sales teams and their customers via our sales enablement platform (Highspot) and our customer portal
• Plan and support internal training sessions for Asia commercial teams

Planning and Execution

• Drive product marketing support for an ever-evolving product roadmap
• Use excellent organizational skills to map detailed lists of assets required to support every product on the roadmap
• Proactively drive marketing planning with product and sales teams in the region
• Manage a dynamic product launch schedule against a timeline

Customer Marketing & Events

• Cultivate and manage positive relationships with customers across the region
• Developing strategic customer and product value propositions, messaging that map to our product roadmap that resonates with our target audience.
• Concept and coordinate creative approach, strategy and execution of multi-channel email and social media campaigns that resonate with Asia L&W customers
• Strategic planning, execution, and management of high-impact events, ensuring seamless operations, stakeholder alignment, and measurable outcome
• Coordinate and align cadence for customer comms with sales and customer strategy, with an emphasis on consistency and roadmap alignment

Stakeholder Management

• Keep stakeholders informed about marketing initiatives, progress, and performance through regular updates and clear reporting.
• Actively seek input from key stakeholders (such as sales, customer product, and leadership) to ensure marketing efforts are aligned with their priorities and objectives.
• Collaborate with cross-functional teams to ensure alignment of messaging, and position reflects the overall vision and goals of the organization
• Set realistic goals and timelines, and addressing any concerns or objections to ensure buy-in and support from all relevant parties

Digital Marketing

• Enhance online visibility for good news, product launches, and partnerships in the region through the following:

1. Develop and coordinating social media content for sales reps and the official corporate account, with an emphasis on LinkedIn
2. Help lead adoption of emerging technologies and platforms to accelerate L&W digital programs

Requirements

• 10+ years of experience in a professional marketing function, i.e., Product Marketing, Casino Game Marketing, Brand Management, Product Sales, etc.
• Strong knowledge of the business and long-term strategic goals
• Ability to analyze external factors influencing product performance
• Strong project management and leadership skills
• Demonstrated ability to work effectively in a diverse work group
• Excellent written, verbal, and interpersonal skills
• Ability to multi-task
• Strong problem-solving skills
• Strong analytical skills

Roles & Responsibilities:

• Legal support services within the CAO group of companies which may include drafting, reviewing and negotiating of various types of commercial contracts including contracts involving the sale and purchase of oil products, charter-party agreements, storage leases, corporate guarantees, letters of intent, multi-party settlement agreements, financing documents, supply agreement and logistics agreements, insurance contracts;
• Legal support to associated companies: Review of all legal documents, board resolutions, shareholders' resolutions, and by-law amendments;
• Projects Investment-related: Assist in the review of investment-related transactional documents which may include the review and negotiation of non-disclosure agreements, terms of engagement of professional advisers, legal due diligence reports, joint venture agreement, long-term storage agreement, land leases and other related documents, liaise with external legal counsels or other professional advisers and coordinate with other parties involved in the project;
• Disputes Resolution: Manage legal disputes including any demurrage-related disputes, and assist with drafting of relevant reports to the Management and providing updates and progress on the disputes， where necessary;
• Others: Plan, organise and coordinate legal knowledge/information sharing sessions for all personnel of the Company. Assist in the drafting and/or updating of contract templates;
• Other ad-hoc duties as assigned by the Head of Legal and Compliance.

Requirements:

• Recognised degree in law, preferably admitted to the Singapore Bar or a common law jurisdiction;
• At least 3 years post-qualifying experience in an established law firm or general corporate and commercial work in a corporation, preferably as a legal counsel in an in-house environment in the energy industry;
• Excellent people skills and communication skills;
• Strong attention to details and effective analytical skills with ability to understand complex information and apply logical reasoning and assessment;
• Good ethics and professional conduct, and with strong sense of responsibility and teamwork spirit;
• Good organisational, time management skills and stress tolerance with proven ability to deal with multiple priorities;
• Excellent command of the English and Chinese languages (as the position needs to frequently communicate with English/Chinese-speaking stakeholders verbally/ in writing as well as to prepare and proof-read English/Chinese official documents and presentations whenever appropriate).

At OCBC, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and will to succeed, rise to the challenge today!

The incumbent is responsible for project delivery, provide deep coaching to instil the project management / agile principles and values to ensure consistent practices are communicated across teams.

Key Roles & Responsibilities

Project Management:

• Establish project plans, resources, budgets and time frames, and assign tasks
• Identify, track and communicate project progress, milestones, deliverables changes and dependencies within the schedule, costs, issues and risks
• Manage team’s performance of project tasks, provide technical advice and guidance, schedule assignments and training for development, prepare performance appraisals
• Coordinate project activities across multiple teams in a matrix organization
• Secure acceptance and approval of deliverables or revisions to the project from the project sponsor and stakeholders
• Ensure work deliverables are in compliance with bank policies and regulatory requirements.
• Plan for and oversee preparation of documentation of each project phase (business requirements, functional specification, project plan, test strategy, test plan, etc), training and support in new/modified applications.
• Plan and conduct the Project Steering Committee Meetings for regular updates to Project Sponsors and Key Senior Stakeholders
  Domain Knowledge:
• Knowledge in Securities Domain – At least one of these areas – Trading Platform - Order Management, Execution Management, Post Trade Systems and Data Management is essential.
• Experience in handling Datawarehouse (EDW) and/ or Hadoop related Projects is essential.
• Understanding of technical aspects of system integration in a mix technology environment.

Requirements

• Tertiary education required – University Degree in Computer Science or Equivalent.
• Over 10 years in project management in IT bank delivering projects exceeding S$ 1 mil
• Over 5 years in Program / Large Project Management
• Certification or formal training PMP, CSM, CPO, SAFe in project management is an advantage.
• Self-starting with strong leadership and team building skills
• Effective Communication and Presentation skills
• Ability to resolve complex problems creatively
• Experience in managing senior stakeholders
• Good financial literacy to be able to manage Project Budget effectively
• Effective Problem solving and Conflict Resolution capabilities

Other Attributes:

• Strong knowledge and proficiency in APAC Equities & Futures market & Knowledge in Derivatives, FX and Fixed Income are highly preferred.
• Implemented Projects or Experience in Oracle, PL SQL database platforms, MQ, JBOSS and Control M

Job Description

• Design and execute testing programs in accordance with the applicable local regulations and Head Office requirements.
• Analyze and document observations and discuss with business/process owners and stakeholders to confirm factual accuracy.
• Prepare Compliance Testing reports on review outcomes and findings. • Validate effectiveness of remediation plans to address the risks/root causes identified and ensure proper closure.
• Consolidate results of testing programs and compliance reviews for management reporting.
• Track and report remediation status for LCD-related audit issues to the Internal Audit Department.
• Prepare regular/ad-hoc management reporting.
• Participate in ad-hoc projects as assigned.
• Conduct Compliance trainings as assigned.

Job Requirements

1. Degree holder, preferably in business, banking, or finance and professional qualification in financial crime, finance or auditing such as CIA, Diploma in Compliance or CAMS will be preferred.
2. Experience in Audit/Assurance/Compliance Testing function, process control, operational risk management and strong data analytics background will also be considered.
3. At least 1 year of related work experience
4. Good understanding of MAS Notices and Guidelines relevant to BOCSG business areas or AML functions will be essential.
5. Demonstrate strong interpersonal skills and ability to work collaboratively with key stakeholders and business partners in other functional units.
6. Strong communication and report writing skills including the ability to articulate complex issues clearly and succinctly.
7. Able to understand Chinese / Mandarin in order to communicate with Head Office.
8. Team player and demonstrated ability to multitask and work independently.
9. Excellent time management and problem-solving skills with track record of adhering to timelines.

Job description:

• Sales Manager in the Transit business segment to expand the company phenomenal growth in the transit payment and fare collection business in the global market

Account Management & Development

• Be the lead point of contact for matters specific to the assigned sales accounts
• Build and maintain strong, long-lasting with the sales account personnel
• Negotiate contracts and follow up towards closing of agreements
• Prioritize and plan the company’s work activities within customer project scope and timeline
• Ensure timely and successful delivery of our solutions according to customer needs and objectives
• Constantly explore new business opportunities or offer new business ideas to customers to expand mutual growth
• Forecast and track customer account metrics (eg. quarterly sales results and annual forecasts)
• Ensure timely billings to customers

New Business Development

• Actively engage potential clients to update offerings, understand needs, and acquire market intelligence.
• Win new clients by closely following up on actions to clients’ requests, including quotations, proposals, bids, orders, contracts, and specifications.
• Prepare and submit for selected public tenders.
• Coordinate with relevant teams within the company – project management, R&D, and operations – to ensure timely and satisfactory responses to customers.
• Participate in trade shows and industry conferences to collect market intelligence and network with relevant industry players

Requirements:

• Diploma/Bachelor’s Degree holder
• At least 3 years of experience in B2B sales or business development
• Working experience in or account management experience on markets such as the transport authorities, public transport operators, transit system integrators, financial institutions, FinTech (eg. payment gateway provider, payment schemes)
• Regional experience especially in Asia is preferred
• Experience in reviewing and negotiating commercial contracts
• Background or knowledge in software and electronics/electrical engineering will be an added advantage
• Result-driven and strong desire/ initiative to learn and source for information
• Good communication skills – able to present and influence others, active listening
• Good project and time management skill.

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

Interested candidates may also apply or write in to CS Chua, EA 12C6130/ R1548619 [email protected]. Shortlisted candidates will be contacted for a discussion.

Team Summary
Visa’s Asia Pacific Corporate Strategy team based in Singapore plays a key role in shaping Visa’s long-term strategy in the region and solving for regional and country-specific opportunities and challenges, in partnership with executives and business leaders across Visa’s organization. Recent initiatives have addressed topics such as market strategy, product strategy, multi-year planning, and organic / inorganic growth opportunities across the region. The team is also responsible for developing thought leadership on emerging trends in payments industry.
What a Senior Manager in Corporate Strategy does at Visa:
The Senior Manager role in the Asia Pacific (AP) Corporate Strategy Team plays a key role in supporting delivery of key strategic initiatives across the region. The individual will support Visa’s businesses across functions and geographies – in assessing multifaceted implications for Visa of trends/developments and developing strategic recommendations in alignment with the regional and global priorities. This role will also be monitoring of competitive developments across the region/globally.

In this role, you are expected to:

• Leads workstreams within AP strategy projects and engagements
• Takes a more strategic, holistic approach to addressing specific problem statements or components of a project and that the approach should be aligned with overall project objectives
• For owned workstreams, responsible for identifying the problem statement, structuring analytical approach (key questions to be addressed and analysis & research required to answer those questions)
• Structures and executes own workstream with modest upfront and periodic direction / input from manager
• Effectively and highly efficiently manages own time as well as workplans for own workstream; able to sync up timelines / sequencing with rest of the project team
• With moderate support of manager, drafts storylines, structures documents and creates end-to-end presentations on strategic recommendations
• Being a sought after thought leader owner on select business topics within larger / complex cross-functional projects
• Able to assess multifaceted implications for Visa of trends and developments and makes sound recommendations; ensures strategic and financial soundness and alignment for any recommendations
• Communicates and presents recommendations and supporting rationale to mid-to-senior management in a clear, concise, and impactful way
• Able to independently manage meetings with working team and cross functional peer
• Leads various ad-hoc internal deliverables as assigned (e.g., monitoring of payment trends, sharing data / insights with other teams within Visa, etc.)

Why this is important to Visa:
The Corporate Strategy Senior Manager is a key player in the Visa Asia Pacific Corporate Strategy team helping the region define and achieve its near-term and long-term strategic priorities. The Manager will work as part of the core team helping drive critical qualitative and quantitative analysis to support the formulation of our strategy. It’s a high visibility and high responsibility role given the strategic nature of team’s work in the region.
 

 JOB TITLE: Senior Field Marketing Manager, Partner Marketing (Asia)

Position Overview

ServiceNow is seeking a highly organized, goal-oriented, and self-directed Partner Marketing Professional to join our dynamic marketing team. This individual will be an active contributor to our larger marketing initiatives, working closely with key partner leaders, Alliances, Channel Management, global and regional campaign teams, and various ServiceNow business units. The ideal candidate will possess proven experience in managing relationships with strategic partners and developing joint marketing plans, including market awareness and demand generation programs that align with revenue targets. Adaptability, integrated program development, and the ability to thrive in a fast-paced, high-tech environment will be critical to success.

Essential Duties and Responsibilities

• Strategic Partner Collaboration: Work closely with ServiceNow Account Directors and partners to gain a deep understanding of their business objectives and challenges. Translate these insights into a comprehensive partner marketing plan aligned with broader business goals.
• Joint Marketing Program Development: Create, manage, and execute joint marketing programs with partners that drive measurable growth in pipeline and revenue. Develop campaigns that align with both ServiceNow’s and the partner’s objectives.
• Global & Regional Campaign Execution: Localize and adapt global partner marketing campaigns for regional markets. Ensure consistent and impactful execution across regions, optimizing for local nuances and market needs.
• Cross-Functional Alignment: Facilitate collaboration between global and regional marketing teams, field marketing, and other stakeholders to ensure seamless program execution. Align partner marketing efforts with broader sales and business objectives for successful regional activation.
• Performance Tracking & Optimization: Measure key performance indicators (KPIs) and metrics to track the success of marketing initiatives. Regularly analyze program performance and provide actionable recommendations for continuous improvement.
• Agency & Resource Management: Manage local marketing agency relationships and resources to scale partner marketing programs. Ensure high-quality execution and timely delivery across the partner ecosystem.
• Innovation & Best Practices: Continuously explore new marketing trends, innovations, and best practices to enhance program effectiveness. Elevate partner engagement and campaign results through creative approaches.

Required Qualifications

• Experience: Minimum of 10 years of marketing experience, with a focus on Partner/Channel Marketing. Experience in regional marketing roles, particularly in global, matrix-based, and collaborative organizational settings, is preferred.
• Marketing Knowledge: Strong understanding of digital marketing, content creation, messaging, and execution. Proficiency in inbound and outbound digital strategies, including web, search, social, nurture, and relationship-based marketing.
• Communication Skills: Excellent verbal and written communication skills, with a proven track record of influencing and collaborating across teams and geographies. Ability to engage with senior executives and communicate at all organizational levels.
• Strategic Thinking: Ability to quickly understand complex concepts, translate technical capabilities into customer benefits, and develop strategic marketing plans that drive business results.
• Project Management Expertise: Exceptional project planning and execution skills, with a strong sense of ownership. Ability to multitask, prioritize, anticipate obstacles, and provide solutions in a fast-paced environment. Demonstrated drive for excellence in execution and achieving challenging goals.
• Storytelling & Writing: Strong storytelling and writing abilities to create compelling marketing content that resonates with diverse audiences.
• Global Perspective & Travel: Willingness to travel internationally for partner meetings, industry events, and customer engagement as needed.

Ideal Candidate Profile

The ideal candidate will be a strategic, results-oriented marketing professional with a proven track record of success in partner marketing within a high-tech environment. They will be comfortable managing relationships with diverse stakeholders, driving joint marketing initiatives, and navigating complex, global organizational structures. A passion for innovation, an analytical mindset, and the ability to adapt to changing market dynamics will be key drivers of success in this role.

 Education & Qualifications

• An undergraduate degree in marketing/business (or equivalent) is required and an advanced degree is strongly preferred.

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

TikTok's Product Solutions & Operations (PSO) team aims to drive ad product growth by leading local product strategy and go-to-market plans, as well as reflecting key market insights and product feedback to global product teams to improve TikTok's suite of ad products. A truly collaborative team, PSO works closely with Marketing Science, Solutions Engineering, Global Business Marketing and many more teams. Our team is agile and curious, and the place to be for problem-solvers and strategic thinkers who are not afraid to get their hands dirty.

TikTok seeks a product marketing professional with a background in digital media to lead go-to-market for brand solutions in Southeast Asia. Sitting as part of the SEA Product Marketing team in the Product Solutions & Operations organisation, the role involves close collaboration with both in-market sales and global product teams in a high growth environment. Ability to self-motivate, prioritise projects and influence cross functional partners are key skills. The ideal candidate should have experience working with digital advertising products in a product marketing capacity and also be familiar with brand marketing. This is a full-time position based in Singapore.

Responsibilities:

- Own product growth and adoption for specific TikTok ad products and/or measurement products in Southeast Asia

- Collaborate with Sales teams to develop best practices through the lens of brand marketers to drive business outcomes

- Partner with Sales leadership, Business Marketing, Global & Regional product marketing teams to set long-term objectives and develop go-to-market strategies

- Plan and deliver product training to sales teams and develop local product marketing collaterals

- Act as the voice of the market to the product team; analyze, evaluate and synthesise market opportunities, in-market feedback and customer problems to influence product strategy and roadmaps

Qualifications

Minimum Qualifications

- Bachelor's degree or above with 5 years of experience in product marketing, product strategy, digital advertising or relevant experience with a strong focus on brand marketing campaigns

- Track record of influencing cross-functional teams

- Ability to set priorities, problem solve, multi-task and work independently

- Flexible team player who thrives in a fast-paced, often ambiguous, environment

- Excellent communication and interpersonal skills

- A commercial and data-driven mindset with experience conducting market research and analysis, building business cases to influence product management decisions

Preferred Qualifications:

- Experience in digital marketing business for brand campaigns

- Possess a strong knowledge of trends in the industry and strong understanding of client's digital marketing objectives for these industries

- Ability and desire to solve complex problems with data and quantitative analytical skills

- Fluency in local SEA languages (such as Thai, Vietnamese, Indonesian, Tagalog, or others) is a plus to effectively communicate with and support our diverse customer base across Southeast Asia.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Position Overview:

We are seeking a dynamic and motivated Assistant Relationship Manager to join our team. The ideal candidate will support the Relationship Manager in managing client relationships, providing personalized service, and assisting with various administrative tasks to ensure smooth operations within the firm.

Responsibilities:

Client Relationship Management & Communication:

• Assist the Relationship Manager in building and maintaining strong relationships with clients, addressing their inquiries, and providing timely support.
• Serve as a point of contact for clients, promptly responding to emails, phone calls, and other inquiries, and effectively communicating updates and relevant information.
• Collaborate with colleagues across departments, including Sales, Compliance, and Operations, to deliver seamless service and support to clients.

Client Onboarding:

• Facilitate the onboarding process for new clients, including collecting required documentation, verifying identity, and ensuring compliance with regulatory standards.

Document Checks and Completion:

• Collating and ensuring documents are submitted according to our checklist and most importantly completing the necessary documents on behalf of our clients.

UAT & Support:

• Assist and train clients in the use of MetaComp’s systems for their trading/investment/fund management activities.
• Work closely with internal teams to test systems and provide feedback and suggestions for enhancement.
• Assist with administrative tasks such as preparing reports, maintaining client records, scheduling appointments, and coordinating meetings.

Market Research:

• Stay informed about cryptocurrency markets, industry trends, and regulatory developments to provide clients with accurate information and insights.

Compliance:

• Ensure compliance with all relevant regulatory requirements and internal policies, and assist in monitoring and reporting any suspicious activities or transactions.

Requirements:

• Bachelor's degree in Finance, Business Administration, Economics, or a related field.
• Min. 2 years of Assistant Relationship Manager experience or Prior experience in client relationship management, preferably in the financial services or cryptocurrency industry.
• Strong understanding of cryptocurrency markets and blockchain technology.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Detail-oriented with strong organizational skills and the ability to multitask effectively.
• Proficiency in Microsoft Office Suite and CRM software.
• Knowledge of regulatory requirements related to cryptocurrencies (e.g., KYC, AML) is a plus.
• Bilingual in both English and Mandarin for communication with internal English and Chinese speakings stakeholders.

The program aims to automate all transactional regulatory reports across 13 APAC entities, currently produced manually or semi-automated. The program is in its final phase of a 3-year journey, requiring a replacement for the current Project Manager.

Key Responsibilities:

• Manage the final stages of a large-scale, multi-entity regulatory reporting automation program.
• Collaborate closely with APAC COO, territory heads, and stakeholders across 13 entities.
• Oversee IT and operations teams across local and central locations to ensure program delivery.
• Navigate complex, high-pressure environments to align with project goals and deadlines.
• Drive the program to successful completion with strong focus on regulatory reporting requirements.

Candidate Requirements:

• Proven project management and stakeholder management skills, especially at senior levels.
• Strong functional and IT knowledge of regulatory reporting processes and systems.
• Experience managing large-scale programs with multi-entity involvement.
• Ability to work under pressure across diverse teams and locations.
• Exceptional communication, coordination, and leadership capabilities.