About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

We are seeking an Associate Product Manager to drive product innovation at Syfe. You will work with a global and diverse team of talented product managers, designers and engineers and support product and business teams to meet company objectives. If you are someone who loves solving complex problems, is curious and hungry for growth - we look forward to hearing from you!

Location: Singapore

Responsibilities

The Associate Product Manager will assist Product Managers in building solutions to better service existing clients, define and develop data analytics capabilities and value add to the product development process.

• Product Launches: Support product managers in day-to-day tasks, including coordinating with cross-functional teams, with a focus on automating workflows and tracking product development progress. Drive product specifications and development , from ideation to market release.
• Monitor Product Performance: Track key performance metrics (KPIs) and provide reports on product usage, customer feedback, and other relevant product metrics. Translate data into actionable insights and recommendations to extended teams.
• Collaborate Across Teams: Provide ancillary support and coordinate with relevant teams to ensure client feedback and issues are promptly resolved.

Qualifications

• 1 - 3 years of work experience in product management, product marketing, business intelligence, product operations, or growth-related roles.
• Strong interest in product management and a basic understanding of the product life cycle.
• Genuine interest in helping people build their wealth confidently.
• Ability to analyse data and trends to make informed recommendations.
• Strong attention to detail, logical and ability to organize complex situations.
• Meticulous and process-oriented individual with a good sense of effectiveness and efficiency.
• Strong command of English and excellent communicator.
• Excited to work in a fast-paced, autonomous environment.
• Ability to write SQL reports for analysis is appreciated.

You will thrive at Syfe if:

• You take initiative, act with drive and lead with an owner's mindset.
• You prefer open communication, remain humble and see feedback as a tool for personal and professional development.
• You flourish in a fast-paced and ever-changing landscape, where ambiguity is an opportunity to demonstrate your critical thinking and growth-oriented mindset.
• You come as you are. At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Recruiting Process (estimated duration: 4 to 6 weeks)

If your application is shortlisted, please expect:

• Virtual introductory call with our Talent Acquisition Partner (15 min)
• Virtual interview with the Hiring Manager (45 min)
• Take-home technical assignment that mimics real-world problems relevant to your role (2-3 days)
• Onsite interview with the Hiring Manager and other team members (60 min)
• Virtual/Onsite interview with our Head of People & Culture (30 min)
• Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

About the company

My client is a globally recognized cryptocurrency exchange platform that has rapidly established itself as a leader in the digital asset trading space

They are currently seeking a Business Development & Partnerships Manager to define and execute strategic payment solutions that enhance the user experience for millions worldwide and an opportunity to collaborate with visionary leaders, world-class teams, and partners to shape the future of blockchain-powered payments.

About the job

Reporting to the Head of Growth, your key responsibilities would includes

• Partner closely with the Head of Growth to define, implement, and optimize growth strategies for the payment segment, supporting day-to-day business operations.
• Build and secure high-value partnerships with merchants, channel partners, remittance service providers, on/off-ramp providers, and other payment solution providers.
• Collaborate with the product development team to design and deliver world-class payment solutions tailored for blockchain and crypto ecosystems.
• Act as the central point of coordination among partners and internal stakeholders to successfully launch innovative payment products that drive user adoption and value creation.
• Develop and implement Standard Operating Procedures (SOPs) and best practices for the Payment division, ensuring operational efficiency and excellence.
• Navigate compliance, regulatory challenges, and risks unique to the payment and Web3 industries to ensure sustainable growth.

Skills and requirements required

• A track record of successfully launching crypto-related or blockchain-driven payment products.
• Proven experience in the payments or Web3 sectors, with a strong grasp of blockchain technology and crypto payment systems.
• Extensive experience in negotiating and securing strategic partnerships in the payments or fintech ecosystem.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Category Management (Sourcing)

· Regional focal point for global category strategies and lead new sourcing projects in new business field – Electric Vehicles (EVs) for New Energies business, Retail network, Packaging and Digital Marketing Solutions.

· Leverage on spend to manage complex sourcing projects across multiple affiliates within the region and multi entities within Singapore (One Total initiatives).

· Effectively tap on the Group’s global supplier database to maximize value from Supplier base and implement Category Strategies for the region.

· Sourcing execution from Source-to-Contract (S2C) including but not limited to internal requirement analysis, supply market analysis, sourcing strategy development, tendering process, negotiation (commercial and contractual) and contract award.

· Manage effective supplier relationship and business review practices to deliver sustainable cost & value, create competitive advantage, manage business and compliance risks to facilitate smooth business operation.

· Partner with internal customers to understand their needs and to deliver optimum solution.

· Analyze and identify the various G&S procurement (spend) requirements for opportunities to conduct spend leveraging and consolidation in order to actively drive cost reduction in the region.

· Analyze the current and future trends and opportunities in the supply market for sourcing strategies.

· Support all other tasks/projects assigned when required.

Affiliate Assistance (Mission Assistance)

· Mission assistance to affiliates to improve their procurement process and knowledge.

· Formalize and update for company’s procurement policy to align with Group’s directives.

· Conduct training sessions to regional affiliates on sourcing and procurement tools rolled out by TotalEnergies Global Procurement (TGP).

· Manage the regional process improvement of SAP system, to reduce fraudulent transactions.

· Execute procurement awareness across all users including procurement (vendor on-boarding, procurement process) and compliance policies.

· Support and advise Procure-to-Pay (P2P) process for all TotalEnergies entities in Singapore and in the APME region.

· Assist and advise on all procurement issues.

· Coordinate regional procurement events (e.g. workshop, seminar, training).

Reporting / KPIs

· Gatekeep and safeguard TotalEnergies’ reputation and security requirements so that the suppliers is in line with Group’s climate sustainability goals and adherence to ethics and compliance, human rights and Supplier Code of Conduct.

· Create and analyze spend reports (KPI, performance) for APME as well as ad-hoc reports as per needs arise.

Supplier Pre-Qualification & procedure

· Manage vendors on-boarding & purchase orders for vendors.

· Execute troubleshooting on vendor master data online system, various systems and SAP for prescribers.

· Provide guidance to stakeholders to ensure compliance with procurement system and relevant guidelines/regulations

· Act as advisory to the internal stakeholders on Vendor Masterdata and Anti-Corruption requirements ensuring that all relevant information is accurate, up-to-date and compliant.

Experience & Qualifications Required:

· 4-7 years in procurement and contract management.

· A University Degree in Business Administration, Economics or equivalent academic or professional training

· Proficient in using Power BI, Excel and PowerPoint.

· Strong analytical ability with attention to detail within a big picture perspective; Project Management Skills,

· Good levels of skills in negotiation (internal and external), ability to work within an international “network”

· Result-oriented, decisive and action-oriented

· Independent, motivated and good communication skills

Duration: 1 year

Location: One north

Working Hours: Monday - Thurs 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Secretariat duties for the funding initiative, including running of grant calls, convening of evaluation panels and engagement of government stakeholders
• Executing policies and processes pertaining to the administration of the funding initiative
• Communication of the funding initiatives' policies and processes to public sector research performers
• Liaising with grantees on pre and post award matters
• Regularly reviewing progress of awarded grants to ensure that KPIs, milestones and budget utilisation is on track
• Building excellence in grants management through the development, refinement and implementation of best practices, within company and through working with other funding agencies
• Other ad-hoc duties that may be assigned

Requirements:

• Good tertiary degree
• Minimum 2 years' experience in public sector policy/planning/governance roles
• Experience and/or keen interest in work related to governance and policy, especially in the research & development sector
• Strong problem solving, analytical and systems thinking abilities
• Resourceful and independent
• Able to work collaboratively with internal and external stakeholders

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Job Summary:

The Contracts Manager is responsible for overseeing the review, negotiation, drafting, implementation and maintaining the contracts within the organization. The Contract Manager will assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations. The Contracts Manager is expected to ensure that contracts are properly executed in compliance with company policies, industry standards, legal requirements, and mitigate risks to our company. The Contracts Manager will work closely with project teams, clients, subcontractors, and suppliers to ensure the successful delivery of marine construction projects on time and within budget. The Contracts Manager also plays a key role in protecting the organization's interests, promoting successful business engagements and conduct periodic contract performance review.

Job Responsibilities:

• Assist Senior Management in formulation of business strategies. Assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations.
• Implements and manages the Contracts Department in all Pre and Post Contracts administration and Pre and Post Tender covering Procurement works.
• Oversees and work with the team on cost planning and preparation of tender submission.
• Oversees the team on invitation for quotations, negotiations, evaluation, recommendation, and confirmation.
• Engage various stakeholders to draft, review, negotiate, and implement contracts for marine construction projects, ensuring accuracy, completeness, and compliance with legal regulations, all terms and conditions are favourable and in alignment with company objectives. This includes analysing contractual obligations, terms of payment, deliverables, and any associated risks.
• Identify potential risks related to contracts and projects, implementing strategies to mitigate these risks.
• Check monthly progress claims.
• Evaluate subcontractor payment claims.
• Attend Client and Project Site Meetings. Meet with Clients and Consultants to discuss project, cost matters and variation orders.
• Collaborate with project managers, engineers, and other stakeholders to ensure contract terms are followed and project milestones are met.
• Monitor project budgets and expenditures, ensuring compliance with contract terms and identifying opportunities for cost savings.
• Provide legal advice and support to functional units including drafting of contracts, negotiation, and contracts documents administration.
• Liaise with internal and external lawyers for dispute resolution.
• Drafting contractual letters to the Clients Consultants, Subcontractors on Extension of time claims, etc.
• Maintain detailed records of all contract-related activities and provide regular reports to senior management on contract status, risks, and issues.
• Conduct periodic evaluations to assess contract performance, identify areas for improvement, and drive value optimisation.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply. joey.teo(a)bayesrecruitment.com

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Responsibilities:

1. Develop and maintain client relationships, understand client needs, and provide personalized financial planning and solutions.
2. Analyze market dynamics, recommend suitable financial products and services to clients, and achieve sales targets.
3. Assist clients in understanding the characteristics of financial products and investment risks, and provide professional investment advice.
4. Establish and maintain good client relationships to improve client satisfaction and loyalty.

Requirements:

1. Bachelor's degree or above in finance, economics, management, or related fields preferred.
2. Experience in state-owned enterprises is preferred, with familiarity with state-owned enterprise culture and business processes.
3. Strong communication skills, sales techniques, and service awareness to provide clients with professional advice and solutions.
4. Strong learning ability and adaptability to quickly understand financial product knowledge and market dynamics.
5. Team spirit and a positive work attitude, able to withstand a certain level of work pressure.

Benefits:

1. The company provides a comprehensive training system and promotion mechanism, offering employees excellent career development opportunities.
2. Competitive compensation and benefits, including base salary, commission, and bonuses.
3. Rich employee benefits and team activities to create a harmonious and warm working atmosphere.
4. Passionate and experienced sales professionals are welcomed to join us in shaping a brighter future together! Interested candidates, please contact us via WhatsApp at 82628788. We will promptly get in touch with you to arrange an interview.

Job Descriptions

• Supervise, coach and ensure smooth daily operation of the Front Office operation
• Be proactive in thinking, to be able to react fast to problems, and to make sound management decisions
• Ensure that all VIP arrival rooms are checked and the amenities in the room prior the guest’s arrival
• Welcome and bid farewell to all VIP guest
• Well informed of hotel facilities and activities and be able to answer all inquiries
• Develop and maintain close business contact with house guests and to provide personalised service whenever possible
• Ensure that the lobby and the public areas are kept clean and maintained at all times
• Develop and maintain close liaison with all supporting departments and personnel through good inter- departmental/inter-personal relationship
• Compose incident reports relating to guest feedback and forward copies to various executive/department heads concerned
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and co-ordinate with respective Departments and contacts
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds base on the established procedures, in the absence of the Director of Front Office/Assistant Front Office Manager
• Ensure that manual key, guest card key, and guest room security procedures are followed

Job Requirements

• Cordial and warm, enjoy interacting and engaging with guests.
• Guest centric oriented
• Competent in oral and written communication in English. Effectively multilingual would be an added advantage.
• Attention to details
• Planning and organizational ability
• Must be able to work well under stressful situations and handle challenges in a professional manner
• Willing to work on shift rotation including overnight shifts

Responsibilities:

1. Manage end-to-end immigration projects, ensuring timely and efficient completion.
2. Prepare and review application materials to meet compliance and client needs.
3. Monitor global immigration policy updates and provide clients with relevant insights.
4. Maintain client communication, addressing concerns and ensuring high satisfaction.
5. Coordinate with teams and partners to ensure smooth project execution and train staff on policies.
6. Ensure all processes and documents comply with regulations to minimize risks.

Requirements:

1. Bachelor’s degree or higher in Law, International Relations, or related fields.
2. Minimum 3 years of immigration experience, especially in documentation or project management.
3. Familiarity with various immigration programs and their requirements.
4. Proficiency in Chinese and English, with strong bilingual writing skills.
5. Excellent communication, coordination, and multitasking abilities.
6. Detail-oriented, logical, and capable of performing under pressure.

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

• Lead a team of market managers
• Identify, prioritize, contact new accommodation properties/ hotel and ensure pricing and availability competitiveness in the assigned market.
• Manage top accounts – own, develop and manage top accounts in assigned destinations and ensure the team develops mutually beneficial accommodation property relationships to grow market share.
• Report and analyze – plan with line manager, implement, and monitor agreed on KPIs and be able to analyze, visualize and discuss trends, issues, and opportunities with team and manager.
• Understand the industry and its developments – very good knowledge of pros and cons of competitor models, market trends & landscape, accommodation rate structure and yield management, connectivity options, and customer booking trends.
• Guide the hotels to enter information into extranet to completion.
• Work with hotels on promotional activities to increase bookings
• Able to maintain and grow the market in the assigned areas.
• Able to guide and assist team in implement and monitor agreed KPIs and be able to analyze, visualize and discuss trends, issues, and opportunities with team

‎

Requirements

• At least a Bachelor's degree in Business/Communications/Social Science from top local or overseas universities
• At least 5 years of experience in hotel reservation, E-commerce/Online Travel Agency (OTA) sales is a plus
• Have experience in leading a small team is an advantage
• Ability to manage a team to Performance Targets and willingness to visit partners and work outside the office
• Excellent interpersonal and communication skills and strong intuitions of tourism industry players
• A strong drive to make things happen and ability to influence
• Able to work individual with minor guidance, fast learner, result oriented person
• A dedicated person with strong proven result for sales/marketing are encouraged to apply
• Excellent interpersonal and communication skills
• Familiarity with Hotel, Service and Online Travel Agent (OTA) businesses
• Passionate about travels and making travels convenient for all diverse interests.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

As a Startup Lead at Airwallex, you will be at the forefront of our mission to empower startups across Singapore. You will be a key driver in establishing Airwallex as the default financial platform for this dynamic and rapidly growing segment. This is a high-impact role with significant responsibility for driving customer acquisition, revenue growth, and market share expansion for our key products.

This role is based in Singapore.

Responsibilities:

• Develop and execute a go-to-market strategy for the startup segment in Singapore. Define our value proposition, refine sales pitches, and adapt strategies based on performance data and market trends.
• Build and maintain strong relationships with key stakeholders and partners in the startup ecosystem, including founders, investors, accelerators, and incubators.
• Represent Airwallex at industry events and networking functions, building brand awareness and thought leadership within the startup community.
• Collaborate with the marketing team to create targeted campaigns that resonate with the startup audience and generate qualified leads.
• Present Airwallex’s value proposition to potential clients, demonstrating how our solutions can address their specific needs and fuel their growth.
• Lead and mentor a high-performing team of Account Executives. Coach them on sales methodologies, strategies, and best practices to maximize their effectiveness.
• Implement sales frameworks and methodologies to optimize team performance and drive consistent results.
• Monitor sales metrics and prepare regular reports on sales performance, market trends, and competitive landscape.
• Provide feedback to product and engineering teams based on client interactions and market feedback to enhance our offerings and ensure product-market fit.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Proven experience in leading and managing a high-performing sales team in a high growth startup.
• Deep understanding of the local/regional startup ecosystem.
• Strong network of contacts within the startup community.
• Ability to work cross-functionally, preferably with experience across sales and growth/marketing
• Excellent communication, interpersonal, and presentation skills.
• Data-driven and analytical mindset with a focus on achieving results.
• Passion for technology, innovation, and empowering startups.

Preferred qualifications:

Experience working in fast-paced start-up payments organization

#singapore

Manager, Contracts and Procurement

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “A world effortlessly connected" and the mission of the organization is “Collectively enrich customer journeys and reinforce their loyalty by creating tailored solutions that empower us beyond our own individual capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 25 member airlines.

Based in Singapore, the Manager, Contracts and Procurement will report directly to the Senior Director, Finance, Legal, and Business Operations and play a pivotal role in driving efficiency and compliance across the company’s procurement and contract management functions. This position will be instrumental in optimizing processes, leading the accurate accounting for new contracts and ensuring alignment with corporate policies and strategic objectives.

The Manager, Contracts and Procurement, will be managing the organization’s contract lifecycle and procurement activities. This includes overseeing contract compliance, leading the accurate provisioning of contracts, supporting procurement initiatives and working closely with member airlines to identify and implement strategic sourcing opportunities that deliver measurable value.

Job Summary

Support Business Units:

• Oversee the procurement requirements of business units, ensuring adherence to corporate procurement policies.
• Provide expert advice and support to business units, including drafting requests for proposals (RFPs) and facilitating the procurement process.

Contract Policy Compliance:

• Manage and supervise compliance with the company’s contracts policy, ensuring all agreements meet internal policies and standards.
• Provide guidance to internal teams on contract-related matters to ensure consistency and compliance.
• Record and update all liabilities generated by contracts in the company’s ERP system.

Procurement Process Management:

• Support the development and implementation of efficient procurement processes across business units.
• Ensure compliance with the company’s procurement policies and guidelines at all stages of the procurement cycle.

Strategic Facilitation:

• Collaborate with member airlines to align procurement strategies and streamline processes.
• Act as a central point of contact to manage joint procurement opportunities effectively.

Economic Value Assessment:

• Evaluate procurement and contract activities to identify and maximize economic value.
• Prepare reports on the financial and operational impact of procurement initiatives.

Your Profile

• Proven experience in contract management and procurement within a corporate environment.
• Experience with Oracle is preferred.
• Strong understanding of procurement policies, contract compliance, and legal frameworks.
• Ability to collaborate effectively with multiple stakeholders to achieve strategic objectives.
• Analytical mindset with the ability to assess the economic and strategic impact of contracts and procurement activities.
• Confident but amicable communicator.
• Bachelor's degree in a relevant field; an advanced degree or relevant certifications in legal or business is preferred.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholder

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Functional Description

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This critical team is responsible for managing enterprise risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

Responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Planning and delivering of high performing models, meeting agreed deadlines and ensuring accurate, efficient implementation of models in production systems
• Learning industry developments and best practices, conducting research and development to incorporate best in class modelling methodologies and share with the team
• Performing annual reviews, performance monitoring reviews, retrains and remediation activity on models as required
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions
• Lead, engage, and inspire a large team of high performing risk management professionals

Qualifications:

• PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research and etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques. PhD degree with practical experiences NLP is a significant plus.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights.
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Strong people leader and team player with a demonstrated ability to develop team members and create highly effective and results-driven culture
• Strong relationship management and proven track record of positively collaborating and partnering with stakeholders
• Ability to learn quickly and work independently with sophisticated, unstructured initiatives
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint

As a fast growing Cloud Analytics services organisation, looking for qualified sales manager to meet revenue targets. The person will be responsible for achieving targets by both hunting new logos and farming existing customers. The ideal candidate will have in-depth knowledge of entire sales process, generate leads, maintain relationship with key technology partners & customers and close deals. We are looking for those with track record of success and inspire the team by example. This role focuses predominantly Singapore as the target geography.

Some of the key responsibilities include:

· Responsible for meeting revenue targets leveraging own contacts, lead generation activities and alliance partners

· Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. Act as point of contact for resolution and escalation of all key items with the client and internally

· Target the right clients, grow quality pipeline, win profitable deals, and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value

· Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity

· Create a direct relationship with the owner or decision-makers of enterprise companies in Singapore.

· Interact with senior management levels at a client which involves negotiating or influencing on significant matters

The ideal candidate has:

· Has prior experience in leading and closing multi-year deals

· Having some prior experience in selling cloud services based data warehousing or analytics/ data science solutions

· Ability to identify a client problem statement, craft a value proposition that provides specific outcomes addressing client problem

· Ability to provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives

· Ability to originate new opportunities

Qualifications

· Minimum of 5 years’ experience in selling cloud (IaaS or PaaS) and/or analytics services.

· Possess any of the cloud fundamentals certification

· Have sold deals of data warehousing, analytics solutions

· Have positioned winning strategy development and value proposition development

· Proven ability to work creatively and analytically in a problem-solving environment

· Excellent communication (written and oral) and interpersonal skills

Responsibilities

Cybersecurity Operations:

• Monitor network and system activity for potential threats, intrusions, or vulnerabilities.
• Implement and maintain security measures, including firewalls, intrusion detection systems, and encryption protocols.
• Conduct regular security assessments, vulnerability testing, and penetration testing to identify and mitigate risks.

Data Incident Management:

• Develop, implement, and manage the organization's data incident response plan.
• Lead the investigation of security breaches, data loss incidents, and other cyber threats, coordinating with internal and external stakeholders as needed.
• Document and report data incidents, ensuring a thorough root cause analysis and post-incident review.
• Provide regular updates to senior management on the status and impact of incidents.

Threat Intelligence & Risk Management:

• Stay updated on emerging cyber threats, vulnerabilities, and security trends.
• Implement threat intelligence tools and techniques to proactively identify and respond to potential threats.
• Perform risk assessments to identify critical assets and potential security risks, developing mitigation strategies accordingly.

Security Technology Management:

• Evaluate and implement security tools and technologies to enhance the organization’s security posture.
• Oversee the management and maintenance of security information systems.

Qualifications -

• Bachelor’s degree in Information Security, Cybersecurity, or a related field.
• Strong knowledge of cybersecurity frameworks (e.g., NIST, ISO 27001) and data protection regulations.
• Relevant certifications such as CISSP, CISM, CEH, or similar.

Job Description

• Assist the Directors in overseeing all aspects of the restaurant, including but not limited to, employee scheduling and inventory management.
• Ensure exceptional customer service by training and coaching staff on proper service techniques, resolving customer complaints, and ensuring a positive dining experience.
• Maintain high standards of food quality and enforce compliance with health and safety regulations, including proper food handling and sanitation procedures.
• Supervise and support the restaurant staff, including servers, bartenders, hosts/hostesses, and kitchen staff, by providing ongoing training, guidance, and performance evaluations.
• Assist with onboarding, and training new employees, ensuring they are equipped with the knowledge and skills necessary to perform their duties effectively.
• Collaborate with the kitchen staff to ensure timely and accurate food preparation, monitor food presentation, and address any issues or concerns related to food quality or customer satisfaction.
• Handle cash transactions, manage financial processes, and maintain accurate records of sales, expenses, and inventory.
• Implement and enforce restaurant policies and procedures, including dress code, employee conduct, and operational guidelines.
• Monitor and maintain the cleanliness and organization of the restaurant, including dining areas, restrooms, and kitchen facilities, to create a safe and welcoming environment for both staff and customers.
• Stay updated on industry trends, competitor activities, and customer preferences to identify areas for improvement and implement innovative strategies to enhance the restaurant's performance.

Requirements

Strong leadership and management skills

Possess experience working in Italian restaurant preferably

Exceptional customer service skills

Expected to start in January 2025

Joining a well-respected and highly-valued global team, the successful candidate will be working in partnership with our Energy sector lawyers in Asia to deliver high quality and proactive BD support across all energy sub-sectors including Power and Renewables, Oil & Gas (and LNG) and Mining, including in relation to energy transition and its impact on these sub-sectors.

The successful candidate will work closely with our energy-focussed BD professionals internationally (particularly in Asia and Europe) as well as the broader Global Business Development and Communications team.

The successful candidate will demonstrate significant experience in:

• Partnering with our Asia Energy Sector Head to deliver the global energy sector strategy in Asia, ensuring collaboration across the regional teams to build and establish the WFW energy brand in Asia.
• Supporting and coaching energy sector partners and associates on the delivery of the Global Energy Sector strategy.
• Managing the delivery of high value and/or strategic cross-border pitch opportunities in Asia within sector and working with the Global Pitches and Proposals team on global sector panel pitches.
• Coaching partners and lawyers ahead of client/prospect meetings including evaluating opportunities and supporting on the preparation of relevant collateral.
• Providing strategic advice and upskilling to lawyers to enhance their business development skills.
• Supporting and mentoring all members of the BD team in building their careers. Serve as a role model to junior members of the team, exemplifying WFW’s core values of respect, sharing, communication and integrity and call out behaviour that falls short of these standards.
• Staying well-informed and engaged on the latest industry developments and market trends, both global and domestic, providing business intelligence on key competitors and interpreting how to best translate those into opportunities for the team.
• Liaising and collaborating with other members of the Global Business Development and Communications team and other Business Functions to improve the co-ordination and delivery of initiatives across the firm, adding value to the business as well as our clients.
• Developing, championing and implementing BD projects and systems as appropriate.

Essential skills and experience:

• 10+ years of professional services or relevant industry experience.
• Proficiency in Chinese (both written and spoken) will be highly regarded.
• The ability to work effectively with and influence partners and other key stakeholders.
• Strong interpersonal and communication skills.
• Excellent written communication and editing skills; able to write accurate, concise and persuasive text.
• An active awareness of the Energy and/or Project sector/s.
• Capability to take responsibility for and lead specific projects.
• An enthusiastic and open mind, keen to take on new challenges, opportunities and ideas.
• The ethos of a team player.

Only those candidates shortlisted will be contacted.

We are seeking motivated and experienced Blockchain Sales and Ecosystem Builder to join our dynamic team. You will play a critical role in expanding our blockchain ecosystem, raising funds for our projects, and driving sales in the blockchain space.

What You Will Do At Hela Labs?

• Understand prospective client‘s business needs and pain-points to tailor the blockchain solutions.
• Nurture strategic partnerships within blockchain, Web3 and crypto to enhance our market presence and facilitate the adoption of blockchain solutions.
• Develop ecosystem partners, including blockchain projects, start-ups, investors, and developers.
• To create compelling proposals, deliver sales presentations, negotiate contracts, close deals and ensure successful project delivery.
• Build and maintain a sales pipeline and provide regular reports on sales performance to stakeholders.
• Work closely with internal teams to ensure alignment and successful execution of business development strategies.
• Collaborate with the marketing team to organize online and offline events for lead generation.

Our Ideal Candidates Would Have:

• Bachelor’s degree in business administration, Computer Science, or a related field.
• 2- 3 years proven track record in business development, sales, or related roles, preferably within the blockchain or cryptocurrency industry.
• Self-motivated and results-oriented with a track record of meeting or exceeding sales targets.
• Strong network and relationships within the blockchain industry, including crypto founders, VCs, startups, investors, and industry influencers.
• Proven ability to thrive in a team environment.

What else is waiting for you?

• Competitive rewards package
• Be a part of the future of financial technology by doing something meaningful.
• Great career development opportunities in a growing company
• Passionate and collaborative team
• Family-like environment
• Up-level your technical skills and capital market knowledge
• Multi-cultural environment

Does Hela Labs sound like the place you want to work in? Apply now!

Purpose Statement

As a Program Manager, you will play a pivotal role in overseeing and driving complex end-to-end programs for Boston Scientific Asia Pacific. This multifaceted position requires a strategic thinker with excellent organizational, planning, influencing, and communication skills. The primary focus of this role is to ensure the successful execution of programs from initiation to completion, with a specific emphasis on change management to facilitate organizational adaptation.

Key Responsibilities

Project Management:

• Work closely with stakeholders to develop sound businesses case for decision including project objectives, deliverables and success criteria
• Develop comprehensive project plans, including scope, timelines, stakeholder analysis, communication and resource requirements
• Lead the planning, execution, and closure of end-to-end programs, driving to meet timelines and overall program objectives
• Define training and performance support schedule and manage the design and delivery of training programs by project subject matter experts/process specialists
• Evaluate and ensure user readiness, track and report issues, define and measure success metrics and monitor change progress
• Identifying and mitigating potential risks, maintaining a risk and issues register and implement corrective actions as needed
• Monitor program progress through to stakeholder adoption, business handover and project closure

Stakeholder Management:

• Define overall stakeholder engagement and communication plans, including the design, development, and key communication materials
• Act as the primary point of contact for stakeholders, providing regular updates on status, risks, and issues
• Foster effective communication and collaboration among project team members and stakeholders
• Engage stakeholders at all levels to create awareness, build commitment, ensuring clear communication and understanding of program goals and drive a positive attitude toward change
• Collaborate with country/function teams, and other relevant stakeholders to ensure effective change communication and training programs
• Cultivate strong relationships with key stakeholders, both internal and external, to ensure alignment and support for project objectives

Resource Management:

• Ensure that project team members, change champions and change ambassadors have the necessary tools, training, and support to perform their roles effectively

Budget Management:

• Manage project budgets, ensuring that projects are delivered within financial constraints
• Track project expenses and report on budgetary status regularly

Quality Assurance:

• Adhere to the BSC project management standards, using established methodologies and tools to define the business case, objectives, scope, roles & responsibilities.
• Participate in regular reviews to ensure compliance with established standards.

Continuous Improvement:

• Identify opportunities for process improvement within the PMO and the broader organization
• Lead and contribute to VIPs in the PMO and the broader organization

Reporting and Documentation:

• Prepare regular status reports for key stakeholders and Portfolio managers, providing insights into program performance and highlighting achievements, risks and challenges
• Maintain comprehensive documentation of program plans, processes, and outcomes

Key Qualifications

• At least 6 years of relevant experiences and proven results in project and change management with a focus on end-to-end delivery
• Bachelor’s or master’s degree in business, Project Management, Change Management or a related field
• Certification in PMP, Change Management, Agile, Six sigma or Lean
• Multi APAC country or global experience
• Excellent application skills (PPT, Excel, Word, Project)
• Excellent communication skills and fluency in both verbal and written English at all levels
• Sound capability to influence others to produce results absent of direct reporting relationship
• Sound financial acumen and budget management
• Sound interpersonal skills with ability to quickly develop positive professional relationships and partner collaboratively with personnel across all levels of the organization
• Sound facilitation skills and experience presenting and influencing senior audiences

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you’ll do

The Channel Partnerships team in Singapore is responsible for expanding Airwallex’s partner relationships across South East Asia and South Asia, specifically across three core industries: Start-ups, Ecommerce and Corporate Service Providers. Airwallex’s partner relationships drive brand awareness, customer acquisition as well as various forms of product integrations and co-marketing opportunities. We are seeking a Channel Partnerships Manager to drive the expansion of Airwallex into new regional markets.

This role is based in Singapore.

Responsibilities:

• Acquire and manage relationships with channel partners and strategic ambassadors who will enable Airwallex’s new market expansion, particularly within the e-commerce, startup and corporate service provider space.
• Manage all processes for acquiring and managing Airwallex partnerships (prospecting, meetings, contracting, integration (if required), onboarding and on-going management/ activation)
• Overachieve your revenue targets through referrals from your partnerships.
  Coordinate with cross-functional teams within Airwallex, including legal, strategy, operations and finance where required to unlock new partner segments/ markets and deliver a seamless experience for our partners.
• Maintain ongoing engagement with partners to build towards long-lasting, win-win relationships.
• Contribute ideas and drive initiatives on how Airwallex can develop a market-leading GTM strategy via partnerships.

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 3+ years’ experience in partnership, sales, marketing, business development or GTM strategy.
• Experience in negotiation and partnership proposal development preferred.
• Experience in strategy/ops or working in tech or a fast-growing start-up would be advantageous.
• Existing relationships / strong network with referral partners in technology, e-commerce, start-ups, or corporate service providers preferred.
• Excellent written, verbal and in-person communication skills (English & Vietnamese)
• Strong analytical skills with experience with tools including Excel, PowerPoint, etc.
• Bachelor’s degree or equivalent

Preferred qualifications:

• Experience working in a fast-paced start-up payments company would be highly beneficial

#singapore

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express, our mission is to elevate the customer experience daily by delivering unparalleled products and services. We are on the lookout for a Manager in the realm of Artificial Intelligence (AI) and Machine Learning (ML), specializing in Natural Language Processing (NLP) and Generative AI. This role is pivotal in advancing our data science capabilities to bolster enterprise-wide initiatives, in collaboration with our Technology, Marketing, Servicing, and Risk departments.

Role Overview:

As a Manager, NLP and Generative AI, you will play a crucial role in the development and implementation of cutting-edge NLP solutions that address significant business challenges. Working closely with cross-functional teams, you will leverage your expertise in NLP to enhance our product offerings and streamline operational processes. Your contributions will directly impact our strategic goals, driving innovation and excellence in customer interactions.

Key Responsibilities:

• Lead the design and development of NLP and Generative AI projects, ensuring alignment with business objectives and scalability across the organization.
• Conduct applied research in NLP to identify and deploy advanced techniques that enhance our data science capabilities, focusing on delivering practical business solutions.
• Foster a culture of innovation by staying abreast of the latest trends in AI and NLP, and actively sharing knowledge and insights to contribute to the collective growth and technical proficiency of the team.
• Manage project timelines, resources, and deliverables using agile methodologies, ensuring efficient progress from conception to deployment.
• Collaborate with the Technology team to integrate NLP solutions into our existing systems and platforms, enhancing functionality and user engagement.

Qualifications:

• Ph.D. degree in a quantitative discipline (e.g., Computer Science, Engineering, Statistics, Mathematics).
• Extensive experience in machine learning, NLP, and Generative AI, with a demonstrated ability to manage projects from inception to completion.
• Proven expertise in applying deep learning and NLP techniques to solve complex problems, with a portfolio of projects that have delivered tangible business outcomes.
• Solid understanding of Large Language Models and practical experience with Generative AI
• Solid understanding of agile project management principles, with experience leading teams and managing projects in a fast-paced environment.
• Excellent communication and leadership skills, with the ability to collaborate effectively with both technical and non-technical teams.
• Strong problem-solving abilities, with a creative and analytical approach to tackling challenges and driving results.

Since 2014, Ireckonu has raised the bar in the hospitality tech industry, with many of our solutions becoming industry standard. Led by its vision to accelerate the digital transformation in hospitality industry, we have continuously perfected our state-of-the-art product and put a powerful, yet easy-to-use CORE middleware solutions with wrap-around applications. This means we can provide solutions ranging from big international brands to small regional chains so everyone can undergo true digital transformation. We are proud to have become partners with some of hospitality's best brands such as CitizenM, Loews, and Mandarin Oriental Hotel Group.

All of these are achieved thanks to the passion, talent, and knowledge of our team. At Ireckonu, we pride ourselves on our diverse range of nationalities and backgrounds and every employee plays an important role in building an environment where you can reap the rewards of your hard work. We also pride ourselves on our values; such as family, partnership, universal principles, and a passion for technology which are deeply embedded in our core. If you want to contribute to a growing business, be challenged, and see the impact of your work, then you have come to the right place.

Sales and Account Development

• Develop and execute a strategic territory sales plan to drive adoption of IRECKONU’s cloud-based middleware solutions and Customer Data Platform within your region.
• Meet and exceed sales quotas by building a robust pipeline of new customers and upselling existing accounts.
• Identify and target hotels, management companies, and ownership groups that can benefit from IRECKONU’s solutions.
• Build meaningful and long-lasting relationships with customers by understanding their operational needs and aligning them with our platform's capabilities.
• Drive upsell opportunities by introducing customers to additional features, modules, or services, ensuring they maximize the value of their IRECKONU investment.

Industry Expertise and Consultative Selling

• Utilize your deep understanding of hotel operations and tech challenges to present IRECKONU’s solutions as the answer to their pain points, including data unification, guest personalization, and operational efficiency.
• Apply consultative selling techniques (knowledge of MEDDICC methodology is a plus) to understand prospect decision-making processes and address objections effectively.
• Stay informed about trends in hotel technology, guest experience platforms, and competitors to position IRECKONU as the preferred partner.

Customer Success and Renewals

• Foster strong, strategic relationships with key accounts, focusing on retention, renewals, and growth opportunities.
• Collaborate with Customer Success and Project Management teams to ensure seamless onboarding and implementation for new customers.
• Conduct regular account reviews to set clear objectives and milestones, ensuring client satisfaction and ROI.

Market Representation

• Represent IRECKONU at trade shows, conferences, and events as a thought leader in hospitality technology.
• Be physically present at the IRECKONU office in Singapore
• Collaborate with Marketing to implement localized strategies for generating leads and building brand awareness in your region.

Operational Excellence

• Maintain up-to-date records in our CRM system, including detailed account notes, opportunities, and activities.
• Negotiate and prepare contracts that reflect IRECKONU’s terms while considering customer needs and legal ramifications.

Your Profile

Required Skills and Experience

• Minimum of 1 years’ experience in hotel tech sales or a related field, ideally selling SaaS solutions tailored to hospitality.
• Proven success in closing deals with hotels, hotel brands, or management companies.
• Strong presentation, negotiation, and communication skills.
• Experience working independently, meeting sales targets, and managing a diverse sales pipeline.
• Familiarity with hotel operations and systems (e.g., PMS, CRS, guest engagement platforms).

Preferred Skills

• Experience selling middleware or guest personalization platforms is a strong advantage.
• Knowledge of IRECKONU's solutions is a must
• Proficiency with CRM tools (e.g., Salesforce), Microsoft Office Suite, and other sales applications.

Key Attributes

• Self-motivated, adaptable, and resilient in a fast-paced environment.
• Analytical mindset with a focus on uncovering opportunities and delivering results.
• Passion for technology and the ability to communicate its value in transforming the hospitality industry.

Travel Requirements

• Ability to travel to meet clients, attend trade shows, and support corporate initiatives as needed.

Purpose

Tokenize Xchange is one of South East Asia’s largest digital asset exchange by trading volume and users. We strive to be the reliable and secure platform for fiat to crypto on-off ramp services while creating utility for our users’ digital assets.

We are seeking to hire a Product Manager to manage the product development process within the organization. The ideal candidate should be able to research to determine our clients’ needs to determine the features on our product. The product owner will also be collaborating closely with the engineering department to ensure timely delivering of objectives. Ultimately, the product owner should be able to lead the product development team toward achieving the vision and mission of the organization.

Responsibilities

· Collaborating with users and clients and internal teams to understand and their needs and translate them into product requirements

· Leading the product development process

· Develop detailed product feature specifications and ensure they’re clearly understood by the development teams

· Acting as the main point of contact between various departments and development teams

· Managing and prioritizing product backlog items

· Monitoring and evaluating product progress at each stage of the process

· Identifying areas of improvement.

· Keeping stakeholders informed of the status of the product

Requirements

· Bachelor’s degree in Computer Science, Computer Engineering

· Min 2 years in Product Management related roles with roven hands-on experience managing all stages of the product life cycle

· In-depth knowledge of Scrum and Agile Software Development Methodology

· Working knowledge of product development architecture

· Proficiency in the use of analytic tools

· Ability to prioritize effectively

· Excellent knowledge of user-centered design principles

· Excellent oral and written communication

· Ability to work with large teams

· Understanding of design quality standards

Responsibilities:

• Foster and cultivate robust client relationships by identifying and addressing client needs, delivering bespoke financial planning, and tailored solutions.
• Conduct in-depth market analysis to recommend appropriate financial products and services, driving achievement of sales objectives.
• Educate clients on the features, benefits, and potential risks of financial products while providing expert investment guidance.
• Build and sustain long-term client partnerships, enhancing customer satisfaction and loyalty.

Requirements:

• A bachelor’s degree or higher in finance, economics, business management, or a related discipline is highly desirable.
• Prior experience within state-owned enterprises, with a comprehensive understanding of their corporate culture and operational workflows, is preferred.
• Exceptional communication skills, advanced sales techniques, and a client-centric mindset to deliver professional solutions and guidance.
• Strong aptitude for learning and adaptability, enabling swift mastery of financial products and market trends.
• A collaborative team player with a positive attitude and the resilience to thrive under pressure.

Benefits:

• Access to a structured training program and a clear career advancement pathway, offering outstanding professional growth opportunities.
• Competitive remuneration package, encompassing a base salary, performance-based commissions, and bonuses.
• Comprehensive employee benefits and vibrant team-building activities that foster a supportive and dynamic workplace environment.

We welcome driven and experienced sales professionals to join us in shaping a prosperous future together! For further inquiries or to express your interest, please contact us via WhatsApp at 82628788, and we will promptly arrange an interview.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Design strategic hiring plans to secure top talent.
• Guide and support the recruitment team to meet staffing needs.
• Partner with managers to align staffing strategies with business needs.
• Manage the complete recruitment lifecycle, from sourcing to onboarding.
• Cultivate a diverse talent pool through strategic outreach efforts.
• Ensure adherence to labor laws and organizational guidelines.
• Facilitate both internal and external audit processes.
• Monitor industry advancements to enhance hiring methodologies.

Requirements

• Recruitment experience in the IT industry is preferred.

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

The Opportunity

Adobe Experience Cloud provides the most comprehensive set of applications, capabilities, and services specifically designed to address today’s need for personalized customer experiences at scale. We are in need of a high-powered technical leader to help our largest customers navigate the operational challenges of delivering real time customer experiences at scale. You will work one-on-one with our top tier customers, supporting the implementation, technical health, performance optimization and business relationships with Adobe. You will be the technical partner our largest customers need in order to ensure their supercharged engine, finely tuned will make their customer experiences hum. Working in close collaboration with our Customer Success Manager this team will ensure strategic value realization from their partnership with Adobe.

A bit more about you

Responsible for evangelizing Adobe Solutions with enterprise customers, this role engages as the technical health leader, delivering dedicated services, methodology advice, and being the customer’s technical advocate within Adobe. Key elements of the role include Service Delivery Strategy, implementation cycle guidance, balancing risk and maximise value in Adobe technology adoption. In addition, partner with Customer Support leaders, you will field questions, log and work high priority issues & and handle critical issues while working with the extended Adobe Support team (Customer Support, Consulting and Engineering).

What you’ll do

• Build, develop, and maintain one-on-one relationships with customers.
• Produce and deliver a prescribed set of technical services to maintain operational health.
• Drive discussions with multiple personas from developers and analysts to management and senior leadership regarding tasks, projects, cases, and prioritization.
• Serve as a primary, technical go-to person for multiple customers, establishing a deep business and operational understanding of their environment.
• Field technical inquiries, handle customer issues, and influence partners to improve customers’ health.
• Strategically think about people, process, and technology challenges, helping customers realize the efficiencies and advantages of the Adobe Experience Cloud.
• Identify and mitigate risks to establish successful partnerships with Adobe.

What you need to succeed

• Experience in a customer-facing role with outstanding communication skills.
• Strong technical background with hands-on expertise to work through challenges and events.
• Ability to drive discussions and represent Adobe within a customer’s environment.
• Critical thinking regarding people, process, and technology challenges.
• Ability to successfully execute solutions and functionality to optimize customer investment.
• Demonstrated ability to identify and mitigate risks, ensuring customers' operational health.
• Ability to collaborate within a team to deliver world-class service.
• Experience and familiarity with the following (a plus but not a hard requirement): Adobe Analytics, Adobe Audience Manager (AAM), Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Adobe Campaign, Adobe Magenta, Adobe Marketo, Adobe Target.