Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

About us

Marguerite is awarded by Michelin with one star. The restaurant General Manager is the “face” and ambassador of Marguerite and Hortus leading the venues personality and soul. The restaurant General Manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations.

The Roles:

• General Manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations.
• The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Gardens by the Bay, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, and conducting training and development of team members.

Job Description

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to the timeline of deliverables.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaints and comments competently and swiftly.
• Builds strong relationships with local guests and builds loyal following as a foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, and operator at all times.

Management and Leadership of Outlets

• Executes hands-on leadership by actively engagingin colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style.
• Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet.
• To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecasts of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Job Requirement

• Minimum with Food & Beverage/Hospitality Management Certificate or equivalent.
• At least 6 years of relevant experience as a Restaurant Manager or Restaurant General Manager in the Fine-Dining F& B Industry.
• Knowledge of restaurant operations management from Front of House (FOH)
• Highly organised with strong analytic and communication skills.
• Strong leadership skills, Excellent Communication Skills and Problem-solving ability
• Detailed knowledge of fine dining cuisine and culinary trends.
• Strong knowledge of food and wine.
• Strong working knowledge of Microsoft Office.
• Able to work independently and can lead and manage a team in the restaurant.
• Ability to work under pressure and remain within all set deadlines.
• Involvement in reservations and understanding of Revenue Management processes.

The Consulting Project Manager (PM) actively manages medium-high complexity projects to successful completion from initiation through delivery and closure. This requires coordination of cross-functional teams (through meetings and progress measurement activity) which bring distinct, specific projects to completion both on time and within budget. The role will be fulfilled by an experienced project management professional or scrum master, with a full understanding of industry standard project management practices and the ability to interact with senior and Customer management at all levels.

Responsibilities:

• Integrate and use specific industry and technical delivery methodologies, e.g., project management methodologies based on the Project Management Institute (PMI), project management methodology, system and software development, waterfall, agile methodologies such as Scrum.
• Drive project planning, scheduling, monitoring, and reporting activities for company Services projects.
• Manage project requirements, scope, timelines and perform regular customer cadences
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans
• Manage project requirements and scope/change management issues
• Develop and effectively present and communicate content
• Plan, schedule, monitor, and report on activities related to projects
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements

Requirements:

• 3-5 years of experience in a project management/coordination role managing IT or Government based projects
• Exhibits good communication and negotiation skills, both written and oral
• Have excellent communication and organizational skills
• Knowledge of and experience with project management tools and methodologies
• Solid interpersonal, leadership, and analytical skills with business insight
• Experience establishing and contributing to process improvements
• Ability to work both as part of a team and on your own; ability to motivate project team and individual contributors and mediate conflicts
• Excellent customer-facing and internal communication skills
• Solid organizational skills including attention to detail and handling more than one project concurrently
• Technical knowledge of, and experience with, Red Hat-related solutions is a plus
• Project management certification will be looked upon favourably

Technical Quality Project Manager is responsible for the efficient set-up, execution, control and management of "Projects" within the agreed contractual scope & company's policy with client's satisfaction as a final result. The TQPM should also be responsible for essential quality assurance and control functions, ensuring projects are executed efficiently while maintaining the highest standards of quality.

RESPONSIBILITIES

Project Management:

• Oversee the supply and delivery of steel, ensuring compliance with specified delivery specifications and conditions, based on customer’s requirements.
• Plan, execute, and oversee projects from start to completion, defining scope and deliverables with senior management.
• Communicate and manage expectations with stakeholders and team members, resolving conflicts as needed.
• Track milestones, manage changes, and prepare contingency plans, ensuring project goals are met.
• Develop reports and proposals, defining success criteria and building essential business relationships.

Quality Management:

• Review and evaluate customer specifications, understand deviations from supplier offers, and ensure familiarity with relevant standards and specifications.
• Coordinate testing, inspections, and standardize QA/QC activities from raw materials to customer delivery.
• Address quality complaints, initiating corrective and preventive actions as necessary.
• Must be willing to travel as required for job execution.

Qualification

Bachelor’s degree or Diploma Material Science and/or Mechanical Engineering

Experience

• Minimum 3 years of relevant work experience
• Strong knowledge of steel grades, welding inspection, and general steel quality issues.

General Skills & Attributes

• Knowledge of and experience in Project Management, international freights, transport and documents
• Technical knowledge and understanding of steel norms, materials and quality standards
• Independent, proactive with strong initiative and positive working attitude
• Ability to prioritize and execute tasks in a high-pressure environment.
• Excellent interpersonal and communication skills, and ability to interact effectively with different stakeholders.
• Strong problem-solving skills and analytical abilities.
• Possess highest standards of integrity and reliability
• Ability to grow in a dynamic working environment
• Competency in other PC skills and software applications

Job Title: AI Project Manager
Location: Singapore

About Us

We are a rapidly growing IT technology startup specializing in advanced AI solutions. We deliver cutting-edge projects that transform businesses through automation, machine learning, and data-driven insights. As an AI Project Manager, you will play a vital role in bridging technical teams and business stakeholders to ensure the successful delivery of AI-driven projects.

Key Responsibilities

1. Project Planning & Management

· Define project scope, objectives, and deliverables in alignment with company goals.

· Develop detailed project plans, timelines, and budgets for AI initiatives.

· Monitor and report project progress, managing risks and resolving issues proactively.

2. Team Coordination

· Collaborate with data scientists, engineers, and stakeholders to ensure clear communication and alignment.

· Facilitate agile workflows and oversee resource allocation for optimal project efficiency.

3. Stakeholder Engagement

· Act as the primary point of contact for stakeholders to translate business requirements into technical specifications.

· Deliver presentations and updates on project status, milestones, and results to internal and external stakeholders.

4. Quality Assurance & Delivery

· Ensure projects are delivered on time, within budget, and to the highest quality standards.

· Establish KPIs and track performance of deployed AI models and systems.

5. Innovation & Continuous Improvement

· Stay updated with the latest trends in AI and machine learning to recommend cutting-edge solutions.

· Contribute to building scalable processes and methodologies for AI project delivery.

Qualifications

• Bachelor’s degree in Computer Science, AI, Engineering, or a related field.
• Minimum 3 years of experience in project management, preferably in AI or IT projects.
• Fresh graduates with strong internships in relevant fields may be considered.
• Familiarity with AI concepts, machine learning frameworks, and data pipelines.
• Proficiency in project management tools (e.g., Jira, Asana, or Trello).
• Strong communication and leadership skills.
• Knowledge of Agile/Scrum methodologies is a plus.

Key Competencies

• Strong analytical and problem-solving abilities.
• Excellent organizational and time management skills.
• Ability to thrive in a fast-paced startup environment.

This is hunting role

Responsibilities:

• Guide sales in the qualification of customer needs
• Solution demonstrations, both standard and tailored to suspects and prospects
• Providing technological guidance to new and potential customers e.g. Proof of Concepts and workshops
• Responding in writing to customer requirements
• Responding to Request for Information/Proposal documents
• Working with sales on the execution of specific sales strategies
• Meeting customers and delivering solution centric presentations
• Boost sales efforts with in-depth product and business expertise
• Prepare the bid review validation process
• Maintain an in-depth knowledge of the Digital payment solutions, services offerings and methodologies
• Work closely with sales in order to win new deals.
• Take the lead for a comprehensive solution offering.
• Pitch and guide customers in adopting digital payment solution.

Requirements:

• A minimum of 5 years’ experience in Solution sales or similar in banking or finance sector
• Proficient in banking payment ecosystem with preferably experience with Networks (Visa, Mastercard, JCB…) or processors.
• Able to discuss and define strategies to deploy Digital issuance and digital payment processing by suggesting suitable implementation to prospects and customers.
• understanding of the payment echo-system and Networks strategy.
• Proficient in the various related technologies such as EMV-Tokenization, payment processing, acquiring, digital issuance or mobile payment.

Assistant Account Manager (Sales-Focused) is responsible to support the Account Manager in managing client relationships and ensuring account satisfaction. This involves assisting with client enquiries, preparing sales presentations, and processing orders. The role includes administrative duties like scheduling meetings and maintaining accurate records. Additionally, the Assistant Account Manager will help to analyse client data, prepare performance reports, and identify opportunities for growth while building and maintaining strong client connections.

RESPONSIBILITIES

• Provide direct support to the Account Manager in all aspects of client management.
• Handling Enquiries, Pre-Qualifications, making Offers and concluding Sales contracts
• Set up order confirmations and purchasing contracts.
• Establishes and maintains relations with new and existing clients, markets.
• Conduct sales and BD activities to meet objectives
• Thinks up and proposes innovative and client-oriented solutions.
• Gather and analyse data related to client accounts and prepare performance reports.
• Identify areas for growth or improvement in account strategies and collaborate with the Account Manager on implementation.
• Build and maintain strong relationships with clients to ensure high levels of satisfaction and account growth

Qualification

Diploma in Sales/Marketing and/or Mechanical Engineering

Experience

• Commercial experience and understanding of B2B processes.
• Good command of English language
• Knowledge and understanding of our markets and products
• Knowledge of MS Office

General Skills & Attributes

• Strong verbal and written communication to effectively interact with clients and team members.
• Ability to manage multiple tasks and deadlines efficiently, prioritizing workload appropriately.
• Ensuring accuracy in order processing, data analysis, and record-keeping.
• Being proactive and capable of finding effective solutions to client or project challenges.
• Proficient in analysing data, interpreting client needs, and identifying opportunities for growth.
• Being flexible and able to adjust to changing client demands or project requirements.
• A focus on understanding and fulfilling client needs to ensure satisfaction and build long-term relationships.

Company’s Profile:

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for a Senior Recruitment Executive to join their expanding team!

Location: Tampines (walking distance from Tampines West MRT)

Working hours: Monday - Friday, 8.30am to 6.00pm

Job Responsibilities:

• Develop and implement recruitment strategies to attract, engage and hire top talent across all levels of the organization
• Lead, mentor and manage a small team to understand current and future talent needs
• Collaborate with hiring managers to understand talent needs and provide expert guidance on workforce planning and role requirements to ensure alignment between organizational objectives and recruitment efforts
• Manage the end-to-end recruitment process, including job posting, sourcing, screening, interviewing, extending offers, on-boarding etc.
• Utilize data-driven insights to analyse recruitment metrics, optimize processes and report on hiring outcomes
• Build and maintain a strong talent pipeline through proactive sourcing methods, including networking, talent acquisition partners, referrals, social media, recruitment events, recruiters, campus and career fairs etc.
• Oversee and manage the employer branding strategy to enhance the company’s reputation as an employer of choice
• Ensure compliance with all employment laws and company policies throughout the recruitment process
• Participate in internal and external audits
• Stay updated on industry trends and best practices to continuously improve the talent acquisition process

Requirements:

• Degree In Business Administration (Specializing in HR) or equivalent
• Minimal of 4-6 years of experience in talent acquisition and management
• Experience in hiring for technical roles is advantageous
• Experience in Team Leading is preferred

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

• Permanent headcount, based in Singapore
• Leading real estate firm
• Candidates must have relevant experience in data analytics, reports and visualization tools such as Tableau and MS Excel

Responsibilities would include:

• Responsible for preparation and maintaining of monthly and adhoc management reports to facilitate strategic planning
• Responsible for data support during meetings or any adhoc requests
• Assist and involvement in the implementation of projects relating to digital transformation and process improvements
• Ensure accurate and timely submission of gross sales turnover reports and detailed analysis of rental, gross sales turnover and occupancy cost
• Responsible for annual audit checks on leases and tenants, arrears management, tenant and other related lease management functions
• Enter information and data into the system and maintain the database, as well as monitor the status of lease documents.

Profile of ideal candidate:

• Bachelor's Degree in any field
• 4-7 years of relevant experience
• Proficient in data analytics and visualization tools such as Tableau and MS Excel
• Experience working with SAP system and exposure in Real Estate industry will be an added advantage
• Meticulous, diligent, highly organized and have lots of self-initiative
• Excellent communication and interpersonal skills

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

We are looking for a good candidate who can support with below requirements :

• Account Oversight: Manage and ensure the successful performance of key accounts.
• Operations Leadership: Oversee and coordinate the operations for handling export and import orders, acting as the main contact for existing customers to increase business opportunities.
• Process Optimization: Regularly review and audit procedures to improve efficiency, using in-house system or simplifying processes to address potential risks.
• Compliance Oversight: Establish and maintain best practices to reduce risks related to shipment compliance.
• Regulatory Adherence: Ensure compliance with Singapore Customs regulations.
• Budget and Resource Management: Supervise the budget for the department, making sure resources like facilities, systems, staff, and data are used effectively.

Requirement

• Educational Qualification: Diploma
• Communication: Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• Able to commit for overtime when needed

Company Overview

An affiliate of a transportation company, Real Time Forwarding is a local freight forwarding Company located in the central area of Singapore. We are expanding actively and looking for a suitable candidate to grow the Company with us. If you are a team player whom loves challenges, we want you!

Our philosophy is to provide personalised and high quality freight services to our corporate and individual customers worldwide.

Roles Description:

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The AM will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Probation Period:

This position includes a 6 month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

• Growth Strategy: Find and pursue new opportunities for business growth.
• Build Relationships: Develop strong connections with clients and partners.
• Market Insights: Research market trends to identify new areas for growth.
• Team Collaboration: Work with different teams to support business goals.
• Track Progress: Monitor activities and share updates on results.

Operations Manager

Executive Search - Our client is a Maritime / Shipping company in Singapore.

Job Summary:

We are seeking a highly skilled and motivated Operations Manager to oversee and optimize the daily operations of our ship cleaning company. This role requires a hands-on leader who is experienced in managing operational processes, ensuring quality standards, and leading a diverse team to ensure timely and efficient cleaning services for maritime vessels. The Operations Manager will be responsible for maintaining a high level of customer satisfaction while managing resources, personnel, safety protocols, and equipment.

Key Responsibilities:

Operational Oversight:

• Manage day-to-day operations of the ship cleaning division, ensuring services are delivered on time, within budget, and to high-quality standards.
• Develop and implement operational strategies, procedures, and best practices to ensure efficient service delivery.
• Coordinate with port authorities, ship owners, and crews to schedule cleaning operations with minimal disruption to vessel schedules.

Team Leadership & Management:

• Supervise, train, and mentor a team of cleaning crew members, supervisors, and operational staff.
• Foster a positive work environment, promoting teamwork, motivation, and accountability.
• Conduct performance reviews, provide feedback, and implement training programs to enhance team skills and safety practices.

Customer & Client Relations:

• Build and maintain strong relationships with clients, ensuring their satisfaction with our ship cleaning services.
• Respond to client inquiries, concerns, and special requests in a timely and professional manner.
• Monitor customer feedback and develop action plans to address any areas of improvement.

Safety & Compliance:

• Ensure all operations comply with safety regulations, environmental standards, and maritime industry requirements.
• Conduct regular safety audits and risk assessments on cleaning processes and staff practices.
• Enforce the use of personal protective equipment (PPE) and maintain safe working conditions at all times.

Resource & Equipment Management:

• Oversee the procurement, maintenance, and proper utilization of cleaning equipment, chemicals, and supplies.
• Maintain accurate records of equipment usage, maintenance schedules, and inventory levels.
• Ensure that all operational assets are in good working condition and replace faulty equipment promptly.

Budgeting & Cost Management:

• Assist in the development of budgets for ship cleaning operations, ensuring cost-effective solutions without compromising service quality.
• Monitor and control costs related to labor, materials, and equipment to meet financial targets.
• Identify areas for process improvement and cost-saving opportunities.

Reporting & Documentation:

• Prepare and present regular operational reports to senior management, including key performance indicators (KPIs), service delivery metrics, and incident reports.
• Maintain accurate records of cleaning operations, client contracts, service agreements, and financial transactions.
• Implement continuous improvement initiatives based on data analysis and feedback.

Qualifications & Skills:

Education: Bachelor's degree in Business Administration, Operations Management, Maritime Studies, or a related field (preferred).

Experience:

• Minimum of 5 years of experience in operations management, preferably in the maritime or facilities cleaning industry.
• Proven experience in managing teams, logistics, and operations in a service-oriented environment.
• Familiarity with ship cleaning standards, safety regulations, and environmental requirements.

Skills:

• Strong leadership, team-building, and interpersonal communication skills.
• Excellent organizational, problem-solving, and time-management abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), and knowledge of scheduling software or ERP systems.
• Ability to work under pressure, adapt to changing conditions, and meet deadlines.
• Understanding of maritime safety standards and environmental regulations.
• Ability to handle customer complaints and resolve conflicts effectively.
• Certification in Occupational Health and Safety (OH&S) or a related field.
• Knowledge of maritime industry regulations and compliance standards (IMO, MARPOL).

If you are a good match for the role above, please reach out to Ritu Chaudhari for a confidential chat today at [email protected]

UEN: 201304702D
EAs: 14S7084 / R1109143

Position Overview: We are looking for a highly motivated and experienced HR and Admin Manager to lead our office administration in Singapore and support our regional offices. You will ensure overall company efficiency, productivity, and cost-effectiveness. This role is crucial in maintaining a smooth operational flow and fostering a positive workplace environment.

Key Responsibilities:

Human Resources:

• Recruitment Management: Lead and manage the recruitment process for middle to senior-level staff, including the preparation of employment contracts.
• Onboarding Supervision: Ensure a seamless onboarding process, providing new hires with a positive experience from their first day.
• Payroll Oversight: Oversee the payroll process, ensuring accurate and timely salary payments and CPF contributions in compliance with prevailing legislation.
• HR Records Maintenance: Maintain comprehensive HR records and generate reports as required.
• Expert HR Guidance: Provide expert HR advice and guidance to senior management.

Administration:

• Office Operations Management: Oversee day-to-day office operations to optimize efficiency and productivity.
• Process Improvement: Identify opportunities for process improvements and implement innovative solutions.
• Administrative Management: Handle all administrative tasks, including managing office supplies and procurement, coordinating office maintenance, and ensuring effective communication channels.

Requirements:

• Educational Background: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience: Minimum of 5 years of HR and administration experience.
• Legal and HR Knowledge: Strong understanding of Singapore labor laws, HR best practices, and administrative processes.
• Recruitment Expertise: Sound knowledge of recruitment strategies, sourcing techniques, and best practices.
• Independence and Communication: Ability to work independently and possess excellent communication skills.
• Analytical Skills: Analytical mindset with the ability to interpret data and drive decisions.
• Residency Status: Singapore PR / Citizen.
• Language Proficiency: Excellent written and verbal communication skills in English and Chinese.

About the Company:

Tencent is a leading global technology and entertainment company focused on connecting people and developing innovative products and services. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent’s communication and social services connect more than one billion people around the world. Tencent also connects and engages people through entertainment. Tencent develops and publishes some of the world's most popular video games and operates one of the leading music entertainment and TV/film streaming platforms.

Tencent has been recognized as one of the World’s Best Employers (Forbes, 2023), World’s Best Companies (Time, 2023) and World’s Most Admired Companies (Fortune, 2022). The company’s commitment to corporate responsibility and sustainability is recognized by numerous lists, ratings and engagements, including the Dow Jones Sustainability World Index, Sustainalytics ESG Risk Rating, and the United Nations Global Compact(UNGC).

About the Role:

As a Trust & Safety Manager, you will be tasked with working collaboratively and cross-functionally with other team members and colleagues dedicated to maintaining a safe and respectful online environment for our users. We are looking for the right candidate with the experience, passion, and creativity to identify opportunities to promote trust and ensure the highest-level of user safety in our products and platforms, including for our video game offerings.

Job Responsibilities:

• Participate and contribute to the ongoing development and enhancement of Trust & Safety policies and workflows, including issue discovery, strategy formulation, and effective risk management measures.
• Employ a data-driven approach to analyze key operational metrics and identify platform and market-based trends with solutions that address such risks.
• Foster close collaboration with cross-functional partners, internal and external stakeholders, and senior leadership to continually improve procedures and policies based on emerging trends and challenges, and to ensure compliance with all laws, policies and processes.
• Participate in team meetings, training sessions, and workshops to enhance skills and knowledge.

Qualifications and Requirements:

• Minimum of 3 to 5 years of industry experience, with at least 2 years of experience in either trust & safety, privacy, compliance, or similar functions;
• Experience working with international partners across different time zones and cultures, including working on legal or regulatory compliance obligations;
• Strong project management and communication skills, including the ability to communicate effectively with technical and non-technical audiences;
• Ability to execute quickly with limited guidance on complex, cross-functional projects with multiple working groups, building high-performance team dynamics;
• A driven, self-starter personality that thrives in a fast-paced environment to create positive outcome; and
• Strong preference for background in video gaming, online marketplaces, or social media.

Job duties:

• Analyse and clarify RFQs (Request for Quotation) or opportunities during pre-tender and tender phase and to raise queries or amendments in order to influence clients or consultants if possible
• To prepare Risk Management (RM) check list in order to present to local and Japan management for decisions
• Go for site show round to understand the scope of work and prepare MOM for Tender scope
• Lead and organize single or multi systems like mechanical, electrical and ELV tender preparation, reviews and submission in order to ensure completeness, quality, technical and risk compliance, and on time tender submission
• Consolidate and analyse technical, bill of quantities, price schedules, cost/quotes, financial data and commercial contract in order to ensure technical compliance, risks mitigation and competitiveness during tender preparation and clarification phase
• Arrange project involvement during Tender stage and manpower planning with project to come up with project organization chart and preliminary cost
• Enhance and consolidate quotes in order to reach target win price while avoiding rejection and margin slippage and to prepare Tender cost summary for management approval for tender profit margin
• Prepare tender interview presentation to support management during tender clarification/negotiation phase in order to win tender
• Lead and organize tender reviews and meetings in order to ensure completeness and quality handover to project management team
• Prepare Weekly Tender Report

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

We are looking for a skilled Salon Manager who will oversee the day-to-day operations of our salon. In this position, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining inventory. You will also be expected to create and maintain schedules, oversee financial transactions, and handle customer complaints. If you have a passion for the beauty industry and are a natural leader, we encourage you to apply for this exciting opportunity.

• Manage the day-to-day operations of the salon
• Ensure that the salon is clean, organized, and well-maintained
• Develop and implement marketing strategies to attract new clients and retain existing ones
• Handle customer complaints and resolve any issues that arise
• Train new staff members and provide ongoing training and development for existing staff
• Monitor and manage the salon's finances, including budgeting, bookkeeping, and payroll
• Stay up-to-date with industry trends and new products and services
• Ensure that the salon complies with all health and safety regulations

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Mon to Fri: 8am to 5:45pm

Job Description

• Set strategy and direction for the product line to optimize P&L by gaining market share, increasing profitability and developing new business opportunities

• Own marketing budget and coordinate promotion actions for respective products

• Coordinate product operations throughout the product lifecycle being the link between sales, engineering and production managers

• Part of business unit organization with global coverage

Job Responsibilities

• Familiar with the connector requirement in storage, server and CPU sockets

• Run market analysis including competitive activity and maintain market intelligence on respective product line with support of market intelligence team and regular interaction with sales team

• Gather and prioritize customer requirements on products interfacing with sales teams

• Identify need for product extensions / modifications and prepare required ARs

• Define positioning of product line in market as well as Go-To-Market strategy and prioritisation amongst product to optimize overall gross margin of product line

• Coordinate new product launches working closely with sales and plant product managers to keep TTR as short as possible

• Prepare promotion material and drive marketing actions to support the sales with help of Marcom team

• Design pricing rules and lead regular reviews of their application; modifying them to maximize profitability

• Identify new business opportunities and coordinate their Go-To-Market working closely with sales

• Review and challenge sales targets on product line as part of the budget reviews

• Review and challenge cost, lead time and quality targets quarterly with site production manager, operations and planning teams.

• Be involved in the relationship management with strategic customers/partners

• Approve specific pricing decision as part of the pricing escalation process

Job Requirement

• Business/marketing related experience gained from electronics/technology/connector related industry

• Passionate with technology

• Able to communicate in Mandarin for liaise with Mandarin speaking people

• Strategic, analytical, international mindset

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Review staff roster to ensure adequate manpower for each outlet
• Analyse inventory levels to propose purchases for the outlet
• Monitor and report sales, quality and service performance of the outlet
• Develop strategies to achieve sales targets according to customers' profiles
• Plan operational budgets for the outlet
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Interview and train new staff
• Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
• Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
• Develop and review new and existing work processes and procedures in accordance with process improvement reviews
• Propose to management on the initiatives for continuous improvement within the outlet
• Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
• Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
• Formulate SOP and implement the system and policies for efficient operations
• Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
• Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
• Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
• Analyse current customers' profiles and preferences to provide targeted recommendations
• Maintain a close and professional relationship with regular clientele
• Deploy customer service standards within the outlet to drive organisation's customer experience goal
• Recommend initiatives to minimise customer service performance gaps
• Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
• Implement customer loyalty strategies
• Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
• Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures
• Monitor outlet's compliance with legislative requirements pertaining to handling and consumption of alcoholic beverages

Requirements:

• At least 3 years experience in the related field
• Exceptional communication and interpersonal skills
• Excellent problem-solving skills
• Passion to deliver exceptional customer service experience
• Posses good organisational skill and business acumen
• Only Singaporean and Permanent Residents may apply.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.

• Develop operational performance, financial goals, and growth plans through effective solutions development.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations. • Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.

• Administers and communicates company policies.

• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers.

Qualification Summary:

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Strong problem solving skills

Behavioral Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

Job responsibilities:

• Integrate technical delivery methodologies, e.g., project management methodologies based on Project Management Institute (PMI), system and software development, agile methodologies such as Scrum to assigned projects.
• Drive project planning, scheduling, monitoring, and reporting activities.
• Manage project requirements, scope, timelines and perform regular customer cadences.
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans.
• Manage project requirements and scope/change management issues.
• Develop and effectively present and communicate content to all stakeholders, customers and management.
• Plan, schedule, monitor, and report on activities related to projects.
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements.

Requirements:

• Bachelor’s Degree in Information Technology, Computer Science or related discipline with at least 5 years of experience in IT project management.
• Familiar with application services (middleware) and infrastructure software.
• Knowledge of open source products is a plus.
• Experience establishing and contributing to process improvements.
• Solid interpersonal, leadership, and analytical skills with business insight.
• Able to handle more than one project concurrently.
• Ability to motivate project team and individual contributors and mediate conflicts.
• Excellent customer-facing and communication skills.
• Possesses project management certifications such as PMP or Scrum Master is a plus.

Company Description

AGG Global Pte Ltd is a dynamic agency based in Singapore, combining youthful energy with decades of experience. The company has a proven track record of delivering award-winning projects, results-driven campaigns, and large-scale international events for globally renowned brands.

Role Description

This is a full-time on-site role as an Event Manager in Singapore. The Event Manager will be responsible for managing client relationships, coordinating event logistics, overseeing project timelines, and ensuring the successful execution of events. Additionally, the Event Manager will be responsible for budget management and post-event evaluation.

Qualifications

• Excellent client relationship management and communication skills
• Identifying new business opportunities, suggest company services that maximize client satisfaction
• Experience in event coordination and logistics
• Strong project management and organizational skills
• Ability to handle multiple projects and prioritize tasks effectively
• Experience in budget management and financial reporting
• Proficiency in event planning software and tools
• Attention to detail and ability to ensure quality and accuracy
• Ability to work in a fast-paced and dynamic environment
• Experience in the marketing or events industry is a plus
• Be involved in projects pre-production, production and post-production process

What we offer

At AGG Global Pte Ltd, we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits include:

• Competitive salary
• Hospital and Surgical insurance
• Medical
• Opportunities for career development and professional training

If you are excited about this opportunity and believe you have the skills and experience to excel as an Event Manager, we encourage you to apply now.

1. Branding:
i. Collaborate closely with the General Manager to assist in developing the corporate brand strategy, direction, and execution plan.
ii. Create, manage, and update brand communication guidelines and workflows with the General Manager.
iii. Lead the execution of the brand communication plan in coordination with relevant stakeholders across divisions, entities, and local countries in the Asia and Oceania region.
iv. Develop, manage, update and continuously enhance regional branded materials and global assets provided by the GHQ CC Division (Japan Headquarters).

2. External communication: Enhance the company brand's positive reputation in the public eye.
i. Develop an annual communication plan based on the brand strategy and direction.
ii. Lead the execution of the communication plan in collaboration with relevant stakeholders across divisions, entities, and local country offices in the Asia and Oceania region.
iii. Research, propose, and implement innovative communication methods including enhancing the company website, developing regional social media strategies, and utilizing other effective touchpoints as needed.

3. Internal Communication: Enhance employee engagement and workplace experience.
i. Develop and execute an internal communication plan, including events, to foster transparency in information and knowledge sharing. This will help employees gain a deeper understanding of company's brand value, business operations, diverse talents, and future opportunities across local and overseas entities in the Asia and Oceania region.

4. Crisis Communication:
i. Understand and adhere to crisis procedures as directed and guided by GHQ.
ii. Provide support to GHQ as needed
iii. Assist in delivering regional crisis communication guidance and training to employees.

5. Manage relevant outsources and partners:
i. Lead and manage outsourced vendors and partners to execute communication plans, ensuring adherence to the schedule and budget.

6. Team management and development
i. In collaboration with the General Manager, develop and manage the Corporate Branding and Strategy team, including overseeing resources, budgeting, and other related responsibilities.

Requirement:

- Education: Degree or diploma in communication, branding, marketing, or a relevant field.
- Experience: At least 10 years of relevant experience.
- Leadership: Proven leadership abilities with experience in managing teams.
- Industry Experience: Experience in the shipping industry.
- Communication Planning: Ability to lead development communication planning.
- Presentation Skills: Competence in delivering presentations.
- Creativity and Project Management: Demonstrated creativity and strong project management skills.
- Interpersonal and Communication Skills: Exceptional verbal and written communication skills, adept at engaging with various stakeholders across divisions, countries, and entities.
- Analytical and Problem-Solving Skills: Strong analytical and problem-solving capabilities.
- Adaptability: Flexibility, resourcefulness, and the ability to thrive in a fast-paced, changing environment.
- Digital Communication: Deep understanding and extensive experience in developing and managing corporate websites, social media (SNS), and other digital communication practices.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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