Responsibilities:

• Oversee the day-to-day IT infrastructure operations and maintenance.
• Execute guidance to the Deskside team for IT request resolution.
• Act as the primary point of contact for IT operations and desktop support.
• Providing compassionate first-level IT assistance for End User Computing difficulties.
• Prepare and arrange meetings or conferences.
• Assist to the creation of IT policies and facilitate implementation of policy.
• Lead IT Service Management support structure development and digitalization efforts in IT infrastructure.
• Oversee IT recovery and incident management.
• Assist in project planning for new ITSM, IT infrastructure, and IT security tools.
• Manage IT assets availability, procurement, and vendor relationships.
• Facilitate inception of new IT application services and operational readiness testing.
• Perform other related duties as assigned.

Requirements:

• Bachelor's degree in IT, Computer Science, or equivalent.
• With 2 years of relevant experience.
• Experience in IT Service Management and team management.
• Knowledge of networking, cloud technologies, and cybersecurity.
• Ability to work independently with problem-solving skills.
• Willingness to work outside regular office hours when required.

Interested candidates who wish to apply for the advertised position, please click on theAPPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24121398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About the role

You will be part of the Business Transformation & Integration department at Sygnum, which drives scalability and transformation from vision to execution. Synergy is our core platform in Singapore providing critical services for the brokerage, custody, staking and banking operations to support the growing demand for digital assets across professional and institutional clients looking for a regulated banking grade security. The platform plays an immensely important role in the expansion to Asia and Europe. As the Product Manager of Synergy, you will drive the vision and work closely with multiple agile development teams to further drive, improve the digital experience and support Sygnum’s international growth.

What we offer

• Take product ownership for the Synergy platform to drive it from the design to development all the way to product launches
• Build new features based on the market needs that aim to significantly improve accessibility of digital assets in multiple geographies
• Streamline and enhance the onboarding process for new users, new geographies and new client segments by making the platform user-friendly and frictionless
• Drive the API first design and implementation to ensure scalability
• Be at the forefront of digital assets adoption in a regulated and compliant way to bridge the TradFi and DeFi
• Fully understand the user requirements and related objectives, and shape the product client-centric vision, scope, and strategy together with all relevant business teams such as Client Services, Compliance and Banking Operations
• Lead the Scrum team
• Have the ability to understand, brief and manage all related technical aspects of day-to-day operations

What you offer

• 3+ years hands-on and proven expertise as a Product Owner, Business Analyst or similar is a must
• Experience in the financial services industry and / or management consulting, and are familiar with typical banking and/or trading processes
• Good understanding of technical development process, data modelling, efficient workflow design and user experience
• Strong experience in requirements engineering and collaboration with technical teams
• Working effectively with diverse stakeholders, from technical, operational, and business teams
• You are a clear communicator and can articulate your thoughts in a structured way, including with internal and external stakeholders
• Analytical skills to ask the right questions, elicit, dissect, organize, translate, and cross reference requirements
• Experience with Agile Development (e.g. Scrum), JIRA and Confluence and enjoy working closely with the scrum team
• Nice to have: experience working in a startup environment with a strong enthusiasm for blockchain and digital assets

About Sygnum
Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenisation and B2B services.

In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.

We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit www.sygnum.com.

Our Benefits

• The chance to be part of a movement shaping the future of our world’s financial system.
• Opportunity to build network in a fast-growing industry.
• An amazing, highly skilled, international, and motivated team of professionals.
• Experienced leadership teams who are masters of scale and will facilitate smart growth.
• Regular gatherings with the team and plenty of jokes and laughs

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

Responsibilities

• Exemplify professionalism through proper grooming, conduct, and effective presentation of hotel or serviced residence product and services.
• Engage in day-to-day sales activities, including telemarketing, sales calls, hotel visits, virtual presentations, and entertainment.
• Demonstrate proficiency in the sales process, building rapport, asking open questions, following up, managing expectations, addressing conflicts, overcoming objections, closing deals and obtaining post-feedback.
• Identify and pursue new sales leads and prospects to grow account/ client base.
• Nurture and strengthen relationships with existing clients to foster loyalty.
• Promptly handle leads, inquiries and provide suitable solutions to clients.
• Utilize various company systems and sales tools diligently including property management systems, customer relationship management systems, and booker loyalty.
• Collaborate with the Operations team to ensure exceptional guest experiences.
• Collaborate with Revenue Management team to optimize hotel / serviced residence rates.
• Attend client events and provide assistance as needed.
• Ensure timely responses and communication with clients.
• Gather and provide publicly available market information to stay informed.
• Regularly update superiors and the team on activities and market information.
• Achieve monthly sales targets to meet overall cluster budget.
• Promote and enroll clients in the booker loyalty program.
• Regularly review the account portfolio, analyzing the performance of each account, and presenting action plans to management.
• Adhere to statutory regulations and internal guidelines/ SOPs.
• Follow up with clients whose payments are outstanding and long overdue.
• Participate in adhoc or promotional client and hotel/ serviced residence activities.
• Assume any other assigned duties by superiors diligently and professionally.

Requirements

• Diploma or Degree in Sales and Marketing
• At least 3 years of relevant experience in hospitality industry
• Excellent communication, interpersonal, networking and organisational skills
• Strong negotiation and presentation skills
• Able to work well under pressure in a fast paced environment

IN BRIEF

The staff’s primary responsibility is to develop and implement a strategic and effective framework for providing access to the information of the Gallery’s collection of artwork to both internal and external parties, thereby, generating a greater awareness and understanding of the collection. The candidate will work closely with colleagues from the Curatorial & Collections, Curatorial, Research & Exhibitions, Content Publishing, IT and other departments, as well as with artists, artist estates, vendors and statutory board stakeholders governing the Collection.

KEY RESPONSIBILITIES

• Oversee development, enhancement and maintenance of collection database across multiple systems, including data entry, cleansing and actively publishing the data on Gallery’s Online Collections Search Portal (https://collections.nationalgallery.sg/#/) and other platforms with the team. The staff should regularly conduct research into the latest museological practice in collection data and copyright management, executing the best practice for the Gallery.
• Responsible for designing an effective SOP, policies and manuals related to storing and sharing of collection-related information across different platforms and parties within and beyond the Gallery. The key challenge is ensuring information that is critical in understanding of artwork is duly recorded and shared to the public.
• Responsible for generating and managing accurate statistics of the collection as well as reports tracking its usage to effectively measure the level of utilisation and public recognition of the collection.
• Responsible for strategic planning and implementation of copyright clearance for the collection and other related materials, the latter of which may include loans for exhibition projects. Handle complex negotiations with stakeholders in a sensible manner informed by understanding of regional context, while adhering to policies, international museum practice and guidelines.
• Facilitate complex internal and external requests for use of artwork images in the collection.
• Identify gaps and opportunities for increasing digital accessibility of the collection meaningfully. Develop new projects or enhancements to existing systems, work with internal stakeholders and vendors to execute in an effective manner.
• Instruct other staff members, interns and external researchers on procedures and aspects relating to copyright and image-use.
• Conduct research on topics relating to collections, copyright and digital platforms in a museological context.
• Handle ad-hoc assignments as and when required.

QUALIFICATION

• Bachelor’s degree in Arts Management, Museum Studies, Information Management or equivalent experience with a strong interest in the arts.
• 7-10 years’ experience working in a related area in the arts industry.
• Knowledge of digital collections management systems.
• Understanding of artist/artwork-related copyright law and principles desirable.
• Highly organized, self-directed, and with strong attention to detail.
• Excellent time management, problem solving and analytical skills.
• Must possess cultural sensitivity and understanding for diverse communities.
• A team player who is resourceful and able to multi-task.
• Possess interpersonal, communication and writing skills. Proficiency in a second language will be an advantage.

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.

Optimise workforce for service excellence

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

● Bilingual Speaker. Good at Chinese (native speaker) and English speaking and writing.

● Good Management Skills. Applying modern technical tools to better manage business marketing and growth, development.

● Statistics Analysis. Analyzing business revenue and offering operational suggestion for potential business growth and sales improvement.

● Employee Hiring and Management. Assisting with the Human Resources team on employee hiring and training matter as well as shift arrangement.

● Teamwork Building. Loving in encouraging employees and building a valuable team by making friends with the team and inspiring their potentials.

● Communication Skills. Good at communication with customers by showing them patience and professionalism.

Job Description

1. Serve as the overall IT Program Manager for the program, overseeing all aspects of IT project management.
2. Act as the IT Delivery leader for the program, collaborating with Front Office, Operations, Finance, and Technology stakeholders to implement the target architecture.
3. Develop, maintain, and manage project plans, ensuring effective delivery coordination and governance throughout the program.
4. Coordinate with other IT teams, as well as front office, operations, and finance stakeholders, to facilitate onboarding, capacity planning, and ensure successful project deliveries.
5. Lead test management activities for the end-to-end front to finance chain, ensuring comprehensive testing processes are in place.
6. Manage stakeholder relationships, including organizing and facilitating program governance meetings, steering committees, and operational committees.
7. Demonstrate the ability to comprehend transversal architecture within a Capital Markets context.
8. Possess basic technical analysis skills to identify system interfaces, gaps, and propose effective resolutions.
9. Knowledgeable about the Trade life cycle and its intricacies within Capital Markets.
10. Capable of working effectively with stakeholders across different geographical locations.
11. Previous experience working within Matrix organizations, demonstrating adaptability to complex organizational structures.

Specific Qualifications (required):

1. Strong functional Project Management experience within Global Markets, with exposure to Equity Derivatives Trade Processing Systems implementation being a key criterion.
2. Proven track record of managing large transversal IT programs, including experience with referential data, trade booking, settlement, reporting (including regulatory reporting), accounting, and group reporting chains.

Job Description

1. Serve as the overall IT Program Manager for the program, overseeing all aspects of IT project management.
2. Act as the IT Delivery leader for the program, collaborating with Front Office, Operations, Finance, and Technology stakeholders to implement the target architecture.
3. Develop, maintain, and manage project plans, ensuring effective delivery coordination and governance throughout the program.
4. Coordinate with other IT teams, as well as front office, operations, and finance stakeholders, to facilitate onboarding, capacity planning, and ensure successful project deliveries.
5. Lead test management activities for the end-to-end front to finance chain, ensuring comprehensive testing processes are in place.
6. Manage stakeholder relationships, including organizing and facilitating program governance meetings, steering committees, and operational committees.
7. Demonstrate the ability to comprehend transversal architecture within a Capital Markets context.
8. Possess basic technical analysis skills to identify system interfaces, gaps, and propose effective resolutions.
9. Knowledgeable about the Trade life cycle and its intricacies within Capital Markets.
10. Capable of working effectively with stakeholders across different geographical locations.
11. Previous experience working within Matrix organizations, demonstrating adaptability to complex organizational structures.

Specific Qualifications (required):

1. Strong functional Project Management experience within Global Markets, with exposure to Equity Derivatives Trade Processing Systems implementation being a key criterion.
2. Proven track record of managing large transversal IT programs, including experience with referential data, trade booking, settlement, reporting (including regulatory reporting), accounting, and group reporting chains.

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Job Description

1. Serve as the overall IT Program Manager for the program, overseeing all aspects of IT project management.
2. Act as the IT Delivery leader for the program, collaborating with Front Office, Operations, Finance, and Technology stakeholders to implement the target architecture.
3. Develop, maintain, and manage project plans, ensuring effective delivery coordination and governance throughout the program.
4. Coordinate with other IT teams, as well as front office, operations, and finance stakeholders, to facilitate onboarding, capacity planning, and ensure successful project deliveries.
5. Lead test management activities for the end-to-end front to finance chain, ensuring comprehensive testing processes are in place.
6. Manage stakeholder relationships, including organizing and facilitating program governance meetings, steering committees, and operational committees.
7. Demonstrate the ability to comprehend transversal architecture within a Capital Markets context.
8. Possess basic technical analysis skills to identify system interfaces, gaps, and propose effective resolutions.
9. Knowledgeable about the Trade life cycle and its intricacies within Capital Markets.
10. Capable of working effectively with stakeholders across different geographical locations.
11. Previous experience working within Matrix organizations, demonstrating adaptability to complex organizational structures.

Specific Qualifications (required):

1. Strong functional Project Management experience within Global Markets, with exposure to Equity Derivatives Trade Processing Systems implementation being a key criterion.
2. Proven track record of managing large transversal IT programs, including experience with referential data, trade booking, settlement, reporting (including regulatory reporting), accounting, and group reporting chains.

Responsible for arranging the show list and arranging the performers

Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

Represent the performing artistes to attend all management meetings.

Memorize lyrics and routines of song selection for optimal performance standards

Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

Foster and strengthen teamwork.

Recruit performing artiste and singers when needed

Participate in all stage performances

To train & guide the stage crew to improve on their performances

In charge to schedule and selection of performing artiste for specfic event's performances

Coordinate & attend all training & rehearsal

Source for necessary accessories and props for all performances.

Singing & Dancing skill

To ensure all stage crew is presentable on stage

Able to manage team well

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

As an Account Lead, you will primarily be responsible for identifying and developing new customer relationships and business opportunities; maintain and develop existing accounts for more opportunities. You will be active in the market, expand name recognition and create leads that will result in long term value. An Account Lead will work closely with other team members, mainly executives, marketing, sales, account management, and services.

Responsibilities will include:

• Business development - Aggressively approach new customers and generate new sales leads/opportunities.
• Achieve annual sales target, profit target and service revenue target.
• Arrange business meetings and conduct presentations to potential customers.
• Create quotations and sales proposals according to BluOcean standards.
• Negotiate and sign contracts on behalf of BluOcean.
• Build and maintain long-term relationships with both new customers and existing customers.
• Build and maintain relationship with vendors and partners.
• Learn latest security technologies and solutions.
• Assist the project team and other internal teams to implement the projects smoothly.
• Maintain high level of client satisfaction at all time.
• Support company marketing events, increase BluOcean market awareness and name recognition in the market.
• Keep up to date on industry developments related to tech, players, and practices.

Main Qualifications we are looking for:

• Proven sales, business development, or account management experience.
• Experience selling complex solutions to demanding customers.
• Great relationship management skills and the ability to grow an account.
• Go-getter and results-oriented.
• Great communications and presentations skills. English and Mandarin are essential.

Responsible for arranging the show list and arranging the performers

Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

Represent the performing artistes to attend all management meetings.

Memorize lyrics and routines of song selection for optimal performance standards

Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

Foster and strengthen teamwork.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Company Name: Omakase @ Stevens

Job Title: Assistant Outlet Manager (Omakase@Stevens)

JOB RESPONSIBILITIES:

• Responsible for coordinate daily Front of the House and Back of the House restaurant operations
• Daily roll-call with the service team to drive operations effectiveness, cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc.
• Deliver superior service and maximize customer satisfaction
• Regularly review product quality and research new vendors
• Organise and supervise shifts and duty roster planning, attendance summary report and work closely on leave planner
• Ensure compliance with sanitation and safety regulations and updating risk assessment on time
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Involve in setting new budget and business planning for new physical year
• To be knowledgeable in all service techniques and actively seek guest feedback and responding service issues accurately and efficiently in professional manner with a suitable service recovery
• Maintain records of payroll and attendance
• Supervising of employee and provide training and development plan.
• Meeting monthly KPI and generating month end sales report
• Handling of cash floats and petty cash funds of the outlet
• Organising of PO and Invoices
• Updating on social network services
• Month end inventory report

JOB REQUIREMENT:

• Required at least 2 years’ experience as manager or similar role
• Excellent in customer service and in food and beverage (F&B) knowledge
• Strong leadership, motivational and people skills
• Able to commit to shift work, split shifts, weekends and public holidays

BENEFITS

• Uniform Provided, F&B Discount, Dental, and Medical
• Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

About this role

Are you adaptable? Do you thrive in a fast-paced, tech-driven environment where projects evolve on the fly? Then we’d like to meet you! We are looking for a proactive, motivated, resourceful, and ultra-organized Senior Program Manager - Customer Experience who can rise to the challenge of our company’s rapid global expansion.

As a Senior Program Manager, you will be responsible for planning, managing, and ensuring timely delivery of a wide variety of workstreams, as well as defining, documenting, and implementing process improvements to raise efficiency and quality. Delivering in an Agile setting, you will be focused on our Customer Experience team and will have a major impact on key areas of the business.

This role requires exceptional stakeholder management and interpersonal skills, as our teams are globally distributed and culturally diverse.

How we work

Most of us are organized into cross-functional teams that can independently deliver great business results with minimal dependencies. We’ve grouped these teams together based on the KPIs they own, and each of these groups in turn has a dedicated leadership team. The leadership team provides guidance, helps set strategy, and allocates resources. To further support these teams we have dedicated support functions who help fill gaps and deliver ad hoc work. Our Program Managers are a key partner for all three of these areas, so the range of stakeholders and types of work that we help deliver vary greatly.

Role Responsibilities

Your responsibilities will include:

• Delivering multiple projects simultaneously, including: defining requirements and timelines; developing and executing detailed plans; tracking projects to ensure on-time delivery within scope and budget, with the flexibility and agility to change and adapt as you go;
• Contributing to hiring processes and onboarding your new team members expertly to ensure they can hit the ground running.
• Developing effective communication strategies to coordinate between various teams while keeping cross-functional stakeholders and leaders informed on progress, challenges, and risks, and providing reporting when needed.
• Working closely with stakeholders and leaders to ensure we tackle the highest priority work that delivers the most significant value to the business.
• Leveraging your high-level overview to proactively mitigate risks and resolve blockers as soon as they’re flagged. You'll need to keep the team moving while adapting to any changes that arise.
• Producing crystal clear documentation such as plans, briefings, timelines, processes, stakeholder comms, or meeting notes.
• Understanding different business processes and driving optimizations and improvements through a combination of process re-engineering and technological changes.
• Contributing to the overall learning and development of program managers.

Role Requirements

To succeed in this role, we’d love for you to have some or most of the following skills or experience:

• A proven record of delivering projects of varying sizes on time, in scope, and across different business functions, while working in a dynamic agile environment.
• The ability to juggle multiple deliverables simultaneously
• A knack for asking targeted, precise, and relevant questions to dig into an issue or a topic until you understand it sufficiently to be an effective member of the team
• Excellent written and verbal communication in English—you will need to communicate to all levels across the business (and geographies)
• You can clearly define requirements and convey them in work tickets and briefs
• Comfortable driving delivery from a team with both remote and in-office team members
• Working knowledge of project management software (Jira or other), along with Agile processes and procedures
• Outstanding interpersonal relationship-building skills
• Excellent stakeholder management skills, with stakeholders of all seniorities
• Prior experience of Customer Support / Success / Experience
• Can-do attitude: given a problem, you quickly understand the requirements and can output a solution
• Proficient in developing spreadsheets, diagrams, and processes to document needs and communicate them with all levels of the organization
• A drive to improve processes to positively impact productivity, ease of use, security, execution speed, human time spent, and more

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Role: Project Manager

Job Requisition Number: JR33864

Job Level: 6-9 Years of Relevant Experience (L3)

Location: Singapore

Job Responsibilities

The Group Information Security (GIS) Programme Management Office (PMO) is part of the SG CISO Office overseeing/managing programmes/projects across the various teams within the GIS department.

Key Responsibilities:

Project Governance

· Independently lead planning and govern the delivery of GIS projects from Project formulation and Budgeting Phase, Project initiation Phase, Implementation phase and Operationalization Phase.

Project Formulation and Budgeting

· Facilitate workshops with multiple stakeholders to gather, analyse, harmonize and document requirements.

· Work with stakeholders to finalise business requirements documentation, craft RFP specifications, and evaluation criteria.

· Conduct RFP/RFI to identify products and services, and perform GIS department project annual budgeting.

o Lead/Manage the Request for Proposal process with vendors ensuring adherence to the Bank’s procurement standards and guidelines.

o Lead/Manage RFP evaluation and seek approval from PSC for the final recommended product/vendor.

o Participate in negotiation of contract and contract changes, coordinate the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract, Facilitate finalization of contract between vendor, business users, legal team and sourcing team.

· Work with business stakeholders to seek budget approval based on the outcome of the RFP

Project Implementation

· Enforce high standards of quality, accuracy and consistency in all project activities, project documentation, logs, trackers and reporting materials.

o Ensure project timeline is adhered to

o Manage/Track project issues, and risks to closure.

o Escalate issues, and risks to relevant stakeholders in advance ensuring effective mitigation plans and actions for successful and on-time project completion.

o Ensure completeness in services being delivered by the vendor.

o Alignment of project governance with UOB project delivery standards whenever applicable

· Anticipate project needs and make recommendations. Act as a central point of contact for business and technical issues and interfaces with interested parties across the Company to ensure programme/project success.

· Plan and execute change management activities and communications required.

· Implement and maintain processes for reporting progress from the various GIS teams to programme/project steering committees.

· Prepare and deliver reporting materials for programme and project governance forums ensuring timeliness, accuracy, and relevance of data.

· Track/budget project budget information, planned vs actual spend.

· Ensure Project delivery methodology is adhered.

· Conduct process assurance peer review on other GIS projects to ensure project delivery methodology is followed.

Key Requirements:

• Degree in Computing or related discipline to support job requirements.

• At least 8 years of experience in Programme/Project management under a Project Delivery/PMO function.

• Past experience in project management, and business analysis in the area of Information and Cyber Security, overseeing the implementation of Information and Cyber Security solutions, capabilities and service models/processes.

• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.

• Adaptable and comfortable working in a dynamic environment

• Well-versed with a request for Tender/Request for Proposal/Quotation process and standards (e.g. RFQ specification, issuance of RFQ up to the award of RFQ which includes contract negotiations and finalization).

• Strong client management and interaction experience

• Strong persuasion and negotiation skills including conflict resolution skills.

• Strong analytical and critical thinking skills, meticulous with attention to details

o Ability to identify and improve on work & process inefficiencies.

• Pro-efficient in MS Project, Confluence, JIRA

• Pro-efficient with SDLC, AGILE methodologies

• Pro-efficient in the following would be an advantage:

o MS SharePoint/HTML

o End-to-end implementation of either of the following

§ Database activity security monitoring solutions

§ Cloud Security related solutions

§ Network Security related solutions.

§ Endpoint Security related solutions

§ Active Directory / Identity Management related solutions

§ Infrastructure e.g. Server Security relation solutions

Soft Skills

• Good organization skills, able to multi-task and work under pressure.

• Adaptable and comfortable working in a dynamic environment.

• Excellent time management and can prioritize work.

• Strong analytical and critical thinking skills, and meticulousness with attention to detail.

• Team player, able to work independently or in a team with minimal supervision.

• Good communication, writing and presentation skills.

• Good stakeholder engagement and vendor management skills.

Please forward your resume in MS word format to [email protected]

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location