The Institute of Molecular and Cell Biology (IMCB) is a premier research institute at A*STAR whose mission is to harness biology for transformational bio-therapeutics and diagnostics. In this role, you will be working with the IMCB researchers, grant agencies as well as A*STAR finance, councils, and the central research office to provide relevant grant-related support to the institute.

Job Description: the role includes, but is not limited to, the following:

• Ensure that all grant proposal submissions meet the requirements as set by the respective granting agency.
• Review annual progress reports and final reports for various grants and ensure that these are submitted on time.
• Attend to requests from the granting agencies pertaining to budget scrubbing, letter of award and other steps required for timely activation of new grants.
• Assist investigators with changes related to their grants (deviation/variation requests).
• Work closely with A*STAR research office, councils, and finance regarding ad hoc requests for grant-related data and pending tasks.
• Serve as the institutional admin and help with creation and activation of accounts for grant-related portals such as IGMS and iGrants.
• Tabulate and track the grants of the institute to ensure easy extraction of grant data whenever required.
• Promptly attend to grant-related queries from investigators.
• Define timelines for internal review and approval SOP of grant calls and communicate to researchers for grant applications.
• Monitor, report and analyse grant application activities as well provide timely updates to management on grant status.

Requirements:

• Minimum Bachelor’s degree, preferably in Life Science or equivalent.
• Preferably with at least 3 years of working experience.
• Experience and/or keen interest in work related to governance/ policy/ research administration, especially in the research & development sector, is an advantage.
• Good team player with excellent written and oral communication skills.
• Excellent time management skills.
• Meticulous, resourceful, able to multi-task and work independently.
• Able to work collaboratively with internal and external stakeholders across functional groups and levels.
• Interested in science and technology.
• Proficient in M365 and related applications.
• Prior experience in dashboard reporting and/or project management is a plus.

• Location: Central West
• 5-day work week

This role is will eventually be promoted to an Office Manager position. The successful candidate will undergo training and development to gradually assume responsibilities in managing HR, accounting, and procurement functions.

RESPONSIBILITIES:

Human Resources:

• Assist in recruitment processes, including posting job openings and scheduling interviews.
• Maintain employee records and ensure compliance with HR policies.
• Facilitate employee onboarding and orientation processes.

Accounting:

• Handle basic accounting tasks, such as data entry, invoice processing, and expense tracking.
• Assist in the preparation of financial reports and statements.
• Collaborate with the finance team to ensure accurate and timely financial transactions.

Procurement:

• Manage office supplies and place orders as needed.
• Assist in vendor management, including negotiating contracts and monitoring service agreements.
• Maintain accurate procurement records and track inventory levels.

Office Management:

• Oversee general office operations and maintain a clean and organized work environment.
• Coordinate office events and meetings.
• Handle incoming inquiries and direct them to the appropriate department.

REQUIREMENTS:

• Minimum of 5 years of experience in office administration, with exposure to HR, accounting, and procurement functions.
• Bachelor's degree in Business Administration, Human Resources, Accounting, or a related field.
• Familiarity with HR processes, basic accounting principles, and procurement procedures.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office Suite.

[EA License Number] 18C9289 | [Registration Number] R1551292

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies License Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

eCommerce & CRM Programme Development & Execution

Champion lead generation, conversion and optimise consumer funnel to increase win rate. Collaborate as a trusted partner with division marketers to run key corporate ecommerce & CRM programmes to deliver business revenue targets.

Customer centricity and engagement is key. Define the Customer goals and lead, develop and implement CRM programmes through customer activation, retention & re-targeting to deliver incremental revenue and customer lifetime value. Utilise a combination practices such as Agile and Design thinking to define, develop and build user experience that helps achieve the end goals of our customers and business.

Collaborate with data science team to develop and build data models, new hypothesis that drive next purchase experience, basket upsize, cross-divisional workflow to deliver an outstanding and personalised shopper experience. Explore the use of development approaches such as Artificial intelligence, Machine learning and Generative Artificial intelligence to draw further insights and to improve the user engagement.

As a Manager and proactive leader, you are encouraged to set clear eCommerce and CRM performance measurements and benchmarks. Collect feedback proactively by conducting regular cadence on performance review and retrospective based on data insights and build data dashboards and reports that uncover gaps and business opportunities. Engage and support the divisions to drive the right approach to deliver desired outcome.

Key duties include:

• Develop an e-commerce strategy with innovative initiatives while facilitating regional commercial communication for business partnership in line with market needs
• Develop customer segmentation to drive high value, high engaged customer groups
• Evaluate and measure e-commerce business priorities, business reporting, e-commerce ambition strategy and targets/ metrics development
• Develop and improve all the e-commerce-related processes over digital catalogue – product information management platform, pricing system, and more to win B2B customers, dealers and distributors in Southeast Asia and Taiwan (SEATW) on Thermo Fisher website.
• Work with the commercial, product marketing and analytics teams to drive digital sales throughout the sales opportunity funnel
• Report regularly on program performance, collaborate with digital analyst to build and develop relevant dashboards that help visualise performance and make relevant recommendations & next steps
• Consistently test, iterate and optimize e-commerce & CRM programs with the goal of improving performance, identify business opportunities

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

What we offer

The role offers Hybrid work i.e. work from office and work from home. We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, and a range of employee benefits, dependent on the hiring country.

At Thermo Fisher Scientific we offer employment with an innovative, future-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.

Job Description:

• Key stakeholder as part of the lead generation process to create sales opportunities for Ohmyhome.
• Ability to qualify potential customers/ leads effectively
• Actively drive engagement with customers to secure a sales appointment for our sales agent.
• Share with home buyers/sellers the value proposition of our products and services. Proactively drive cross selling and upselling of these products/services.
• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls).
• Be the voice of the customer to channel feedback to respective internal stakeholders.
• Coordinate and schedule appointments for the assigned Real Estate Consultants and assist to maximize sales opportunities for each call/enquiries
• Setting up and managing multiple threads of Whatsapp/in-house messaging systems communication
• active monitoring of CRM system to ensure customer data is accurate
• Be an active team member to drive process improvements across the organization.
• Track dashboards and Prepare periodic operational and billing reports
• Propose and implement new process improvements, analytics and measurable KPIs to continuously enhance Ohmyhome customer service and operations
• Provide support to the Manager on the day to day operations.
• Other ad-hoc duties as assigned on a day to day basis

Requirements:

• Positive work ethics:Works with minimal supervision and manages own time effectively
  Takes ownership of work assignments and is committed to accomplish tasks on time and with quality.
• Aspiring Real estate professionals are preferred but not mandatory.
• Excellent communication skills (written and verbal)
• Fluent in written and spoken English. Knowledge of Mandarin is an additional plus
• Comfortable working with technology and Proficient in Google Suite/hubspot
• Ability to multi-task effectively
• Fast & accurate/attention to detail.
• Can-do attitude and problem-solver
• Team player with a strong interest in working with internal stakeholders and customers.
• Be more customer centric
• Customer service, pre-sales, receptionist, bank teller or tele-sales experience is preferred but not mandatory.
• Able to work on shifts, with weekends and holidays included in the 5.5 hours working week.

Qualifications:

• Preferably an ITE NITEC/Higher NITEC or Diploma qualified candidate with 1 year of relevant experience is preferred.
• We are also open to freshers who are keen to understand and build a career in the Real Estate industry / Prop-tech industry.

What we provide:

• Performance based incentives
• Strong training and orientation
• Exposure to the real world of Real Estate

ABOUT OHMYHOME:

Ohmyhome is a one-stop-shop property technology platform in Singapore that provides end-to-end property solutions and services for buying, selling, renting, and renovating homes. Since its launch in 2016, Ohmyhome has transacted over 13,100 properties. It is also the highest rated property transaction platform with more than 8,000 genuine reviews with an average rating of 4.9 out of 5 stars. Today, Ohmyhome is the first Singaporean company listed in the US in 2023 and the first women-only founded proptech company listed in the US.

Ohmyhome has a warm, family-like and vision driven culture that has been our DNA since inception. Being a part of Ohmyhome means that your growth potential here is immense as we continue to take on opportunities to grow and build new and exciting projects in the region.