Job Order:669731

Client Acquisition Manager Opportunity in Banking

Are you an experienced professional with a passion for building relationships and driving client growth? We are seeking a dynamic Client Acquisition Manager to join our team and spearhead the onboarding of high-net-worth (HNW) clients.

Responsibilities:

• Proactively identify and engage potential HNW clients to expand the bank's portfolio.
• Conduct comprehensive financial profiling to understand clients’ investment goals and align them with suitable financial products and solutions.
• Develop and implement strategic client acquisition plans in collaboration with the branch manager and senior leadership.
• Present and promote a diverse range of banking products, including investment instruments, structured products, and bancassurance solutions.
• Maintain strong relationships with clients, providing ongoing market insights, financial trends, and updates to support their investment decisions.
• Collaborate with internal teams to ensure a seamless onboarding process and exceptional client experience.
• Drive targeted marketing initiatives and participate in client-focused events to enhance the bank’s market presence.

Requirements:

• Minimum of 1-3 years of experience in client acquisition or relationship management within the banking industry.
• Proven track record of working with HNW clients, showcasing the ability to meet their complex financial needs.
• Degree in Business, Finance, or a related discipline from a recognized institution.
• Strong communication, negotiation, and interpersonal skills.
• Results-driven, proactive, and capable of managing a fast-paced environment.

Why Join Us?

Be a key player in a bank known for delivering innovative and personalized financial solutions. Join a high-performing team where your contributions are valued, and your career can reach new heights.

We regret that only shortlisted candidates will be notified. However, all applications will be added to our resume bank for future opportunities.

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EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Salary: up to $4000

Duration: 1 year contract convertible to perm

Working Days & Hours: Mon-Fri Office Hours

Location: Ubi

Job Description:

* Collaborate closely with business units to understand their hiring requirements and develop and implement innovative talent attraction strategies to source and hire qualified candidates

* Craft compelling job descriptions and advertisements that effectively communicate the organization's culture, values, and opportunities.

* Utilize a variety of sourcing methods, including but not limited to job boards, social media, networking events, and industry-specific platforms.

* Partner and drive strategic alliances and partners such as educational institutions and government agencies

* Coordinate with hiring managers and HR partners to schedule interviews, gather feedback, and facilitate the overall recruitment process.

* Regularly track and report on key talent attraction metrics, providing insights and recommendations for optimizing recruitment strategies.

* Collaborate with cross-functional teams to ensure a seamless and positive candidate experience throughout the recruitment journey.

* Stay informed about healthcare regulations, compliance requirements, and industry best practices that impact the recruitment process.

* Identify trends, competitor practices and analyse data to drive and influence the business unit with innovative talent attraction strategies

* Support HR digital transformation projects

Job Requirements: Min Degree in Human Resources / Business or similar w min 3 yrs of relevant talent acquisition experience in healthcare

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Scope:

• Assist in posting of job advertisement
• Arranging and coordination of Interviews and meeting rooms
• Process the paperwork for invoices matters
• Assist the TA team in HR administrative matters

Job Requirements:

• Minimum Diploma / Degree in any related course of study
• Min 1 to 2 years of HR experience

All qualified applicants, please send in your resume to:

[email protected]

Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Salary: up to $4500

Duration: 1 year contract convertible to perm

Working Days & Hours: Mon-Fri Office Hours

Location: Ubi

Job Description:

- Assist in posting of job advertisement

- Arranging and coordination of Interviews and meeting rooms

- Process the paperwork for invoices matters

- Assist the TA team in HR administrative matters

Job Requirements: Min Degree in Human Resources / Business or similar w min 3 yrs of relevant talent acquisition experience in healthcare

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Talent Acquisition cum Payroll Executive | 5 Days | Up to $3.5k | Geylang

• 5 days, 8.30 am-6pm
• Salary: $3200 -$3500
• Location: Geylang,Company will be moving to Woodlands Senoko in 2026

Job scope:

Singapore branch

• Recruitment activities
• Post vacancies at Fast Job, Jobstreet, Facebook, XHS.
• Will post vacancies at more job portals (Grabjobs/ Staffie/SMS24/7/Telegram/Carousell)
• Liaise with WSG, E2i, SAF regarding their job fairs in F&B sector.
• Liaise with school eg: ITE (recruit through 3 categories- work-study diploma, career talk, post vacancies at their job portal) / At Sunrise Chef Academy/ Ingeus (WSG Outsource Recruitment Partner)
• Prepare Recruitment calendar
• Reply whatsapp messages and call candidates using company recruitment phone
• Screen and assign suitable candidates to AMs/OM. (Assign according to the Google Sheet- Vacancies)
• Contact selected candidates, arrange orientation, training, start working date and register Food Hygiene Course for new join
• Planning for Recruitment Roadshow (Location, Date&Time, Things to prepare before roadshow, Prepare & print A3 Poster, Prepare flyers)
• Arrange interview (eg: Area Manager)
• Ad-hoc duties
• Cover Reception (Receive and transfer calls, receive parcel, collect and distribute letters)
• Apply Work passes

Malaysia branch

• Recruitment activities (Post vacancies at Fast Job, Jobstreet; Prepare LOA)
• Handle payroll
• Key in new join’s profile, resignees’ details, update worker’s salary package (if any)
• Check workers’ working schedule and OT
• Prepare headcount balancing, new join & resignee excel sheet
• Process payroll
• Prepare statutory payment

Requirements:

• At least Diploma in HR management or relevant studies
• With talent acquisition and payroll experience
• Proficient in Ms Excel for keying data

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Posting Description

Starting your career in Investment Banking Division as an Associate in the Mergers & Acquisition team, you will be a key player in the execution of the firm's business. Senior bankers will get to know you - both as a person and as a valued member of a winning team.

Job Responsibilities:

• Performing valuation analyses

• Working on mergers and acquisitions across South East Asia (Singapore, Malaysia, Indonesia, Thailand, Philippines and Vietnam)

• Building detailed financial models and executing transactions from pitch to close

• Analyzing market data, building detailed financial models and preparing client presentations

• Takeover rules and regulations pertaining to South East Asian countries

• Coming up with innovative and creative ways to solve complex, real-world business challenges

• Learning how we help clients and communities to grow and polishing your technical skills

• Building your professional network with mentors, senior executives and others

Required Qualifications, Capabilities and Skills:

• Bachelor’s degree in Finance, Economics or other related disciplines

• Minimum 3 years’ experience working in the front office of a top tier Investment Bank

• Excellent analytical, quantitative and communication skills

• Excellent leadership and collaborative skills

• Well versed in M&A and track record of leading the execution of transactions

• Demonstrable proficiency with industry trends and terms and corporate finance

• Self-directed, highly motivated, and able to work independently and in team

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=dd3d9f8df9aedbc747d12ab16ba3c02f

- 1 Year Renewable Contract

- Novena

- Monday to Friday - 9.15am to 6.45pm

- Up to $2500 + Commission + Bonus

Responsibilities

• Promote & sell Credit facilities (Credit Cards)
• To achieve individual sales targets
• To adhere to professional standards of behaviour & conduct in dealing with customers and fellow staff
• To continuously think ahead and help to develop solutions to emerging problems
• To continuously suggest ways in improving the team as a whole
• To actively tele-market the Bank's products to customers to generate sales revenue
• To call company provided leads or customers

Working Hours

• Monday to Friday - 9.15am to 6.45pm

Contractual Period

• 1 Year (Renewable)

Location

• Novena

Salary

• Up to $2500 + Commission + Bonus

Requirements:

• Candidate must possess at least Secondary School "N" Level
• Applicants must be willing to work in Novena Area
• Passion and drive to launch sales career to the next level
• Good Communication Skills
• Self-starter, independent and possess excellent interpersonal and communication skills
• Comfortable with Quotas or Sales Targets
• Candidates must be able to commit to Overtime if needed
• Relevant sales/acquisition experience with a proven track record is a plus

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House,
#19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Talent Sourcer is basically an arising Recruiter role for candidates who are new and passionate about recruitment. This is a stepping role to become a full fletch Talent Recruiter with us.

Closest MRT:

Lavender & Bendemeer

Office Hour Timing with Flexibility of reporting time

Progression to Full Fletch Talent Recruiter role within 3 months with salary increment

Join us if you have what it takes!

Challenges:

Sourcing and screening of candidates, coordinating interviews for candidates to be interviewed by Account Managers.

Perform sourcing activities base on company's current order listing.

Assist Recruiters and Account Managers with Profiling Duties.

What it Takes:

No experience required as training will be provided

Strong interpersonal and communication skills

Independent, takes initiative, and fast learner

Self-motivated, driven, and willingness to learn

Meticulous and detail-oriented

Singaporeans only

Interested candidates please email your latest resume in words format to [email protected]

Talents@Work (21C0501)

Telvin (R1113142)

STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

Job Description -Independent Recruitment Consultant/ Talent Consultant

(Flexible-Work Arrangement)

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

==============================================================

Job Description

Job Title : Recruiter (Home-Base) - Remote Support

(Flexible-Work Arrangement / Flexible-Work Mums)

(Full Commission)

Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s

business needs by evaluating candidates and building networks of potential hires,

taking on a more hands-on role in assessing candidate resumes and credentials.

To understand and match the needs of the clients and candidates to provide quality

recruitment services

Main Duties and Responsibilities

Candidate Management

· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization

· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies

· Evaluate resumes and applications

· Assume responsibility of pre-interview screening

· Provide career advice and consultation to job-seekers

· Facilitate and finalize agreements for candidates

Job Requirements

· Able to communicate effectively and professionally

· Min. 3 years of Recruitment experience will be desire.

· Highly driven and enthusiastic with positive attitude

· Good in coordination and liaison work

· Enjoy engaging with people

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

Candidate must be willing to take CEI Certification.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com

Jeline Yong (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

Job Description -Independent Recruitment Consultant/ Talent Consultant

(Flexible-Work Arrangement)

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

==============================================================

Job Description

Job Title : Recruiter (Home-Base) - Remote Support

(Flexible-Work Arrangement / Flexible-Work Mums)

(Full Commission)

Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s

business needs by evaluating candidates and building networks of potential hires,

taking on a more hands-on role in assessing candidate resumes and credentials.

To understand and match the needs of the clients and candidates to provide quality

recruitment services

Main Duties and Responsibilities

Candidate Management

· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization

· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies

· Evaluate resumes and applications

· Assume responsibility of pre-interview screening

· Provide career advice and consultation to job-seekers

· Facilitate and finalize agreements for candidates

Job Requirements

· Able to communicate effectively and professionally

· Min. 3 years of Recruitment experience will be desire.

· Highly driven and enthusiastic with positive attitude

· Good in coordination and liaison work

· Enjoy engaging with people

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

Candidate must be willing to take CEI Certification.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com

Jeline Yong (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

Promote sales of bank credit cards and personal loans to clients based on their needs.

• Engage with potential and existing clients to assess their financial needs, goals, and preferences.
• Identify the most suitable credit card or personal loan products based on this assessment.
• Present various bank credit card and personal loan options, highlighting their features, benefits, and terms.
• Explain the differences between products, including interest rates, repayment schedules, credit limits, and any special promotions or rewards.
• Identify opportunities to cross-sell or up-sell other financial products or services that complement the client’s banking needs.
• Assist clients in completing applications and provide guidance on required documentation.
• Work towards achieving individual and team sales targets.
• Others duties assigned

Duration:

• Permanent

Location:

• Main Office at Dhoby Ghaut
• Roadshow location to be confirm

Working Hours:

• 6 working days (Including weekend and public holiday)
• Retail working hours

Salary:

• Basic $2,500 + Commission

Requirement:

• Minimum GCE “N” with 3 passed includes Math
• Self-Motivated and independent.
• Willing to learn and achieve their monthly target.
• Sales driven.
• Able to communicate well

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

The Digital Cards Acquisition Specialist will be responsible for driving customer acquisition and the growth of digital card products (credit, debit, and prepaid) within the company's portfolio. The ideal candidate will combine expertise in digital banking products with strong sales and marketing skills, ensuring that the company meets its acquisition targets while enhancing customer engagement and satisfaction.

Key Responsibilities:

• Customer Acquisition: Develop and execute strategies to acquire new customers for the company's digital card products, targeting both individual and business clients.
• Campaign Management: Lead digital and offline marketing campaigns, focusing on generating leads, optimizing conversion funnels, and increasing the market share of digital cards.
• Lead Generation & Qualification: Work with the marketing team to create lead generation strategies. Qualify leads based on customer behavior, profile, and needs.
• Sales Strategy Development: Collaborate with internal teams to create and refine sales strategies and customer engagement techniques that maximize the effectiveness of digital card offerings.
• Partnership Development: Identify and build relationships with key partners, such as digital platforms, fintech companies, and strategic corporate partners, to expand the reach of digital cards.
• Customer Insights & Feedback: Continuously gather customer feedback, analyze market trends, and identify areas for product improvement and innovation to stay ahead of the competition.
• Performance Tracking & Reporting: Monitor and report on key performance indicators (KPIs) including conversion rates, customer acquisition costs (CAC), and ROI for digital card marketing and sales initiatives.
• Product Knowledge: Maintain up-to-date knowledge of digital card features, benefits, and market trends to provide accurate information to prospects and existing customers.

Requirements:

• Education: Bachelor’s degree in Business, Marketing, Finance, or related field. An MBA is a plus.
• Experience: 3+ years of experience in digital banking, fintech, or financial services sales/marketing.
  Proven track record in customer acquisition, preferably in digital cards, payments, or related financial products.
  Strong understanding of digital marketing channels and sales strategies.
  
• Skills & Competencies:Excellent communication and interpersonal skills.
  Ability to analyze data and derive actionable insights for optimization.
  Strong negotiation, relationship-building, and influencing skills.
  Knowledge of the latest trends in fintech and digital payments.
  Proficient in CRM tools (e.g., Salesforce) and digital marketing platforms.
  
• Personal Attributes:Self-motivated and results-driven with a focus on achieving targets.
  Ability to thrive in a fast-paced, dynamic environment.
  Creative thinker with a passion for innovation and customer-centric solutions.
  Collaborative team player with excellent organizational skills.
  

We are seeking an experienced Talent Acquisition Manager to lead our recruitment operations, drive efficient talent acquisition processes, and manage relationships with external recruitment vendors. The ideal candidate has a proven track record in talent acquisition operations, vendor management, and strategic hiring initiatives, bringing a data-driven approach to identifying, attracting, and retaining top talent.

1. Talent Acquisition Operations

• oDevelop, implement, and optimize end-to-end recruitment strategies and processes to ensure a seamless candidate experience and a timely hiring process.
• oOversee applicant tracking system (ATS) functionality and maintenance to ensure accurate data capture and reporting on hiring metrics.
• Monitor key recruitment metrics, including time-to-hire, cost-per-hire, and quality of hire, and use insights to drive continuous improvement.
• Collaborate closely with hiring managers to understand current and future hiring needs and align recruitment strategies accordingly.
• Ensure compliance with local, state, and federal regulations in all hiring processes.

2. Vendor Management

• Establish and manage relationships with external recruitment agencies, job boards, and other talent vendors to ensure high-quality service and optimal costs.
• Negotiate contracts with vendors and regularly evaluate vendor performance, ensuring that service level agreements (SLAs) are met.
• Conduct periodic vendor audits to assess performance, pricing, and quality, and implement corrective actions when necessary.
• Develop strategies for utilizing different sourcing channels, including agencies, job boards, and niche recruitment services, to maximize talent pool access.

3. Strategic Talent Acquisition Initiatives

• Lead talent acquisition projects, including employer branding, diversity recruitment, and proactive talent pipelining, to support long-term business goals.
• Analyze market trends and competitor hiring practices to ensure competitive positioning and innovation in talent acquisition efforts.
• Partner with HR leadership and other stakeholders to build an employer value proposition that resonates with candidates and supports our commitment to diversity, equity, and inclusion (DEI).

4. Team Leadership and Development

• Manage and mentor a team of recruiters, providing guidance, performance feedback, and development opportunities.
• Foster a collaborative, high-performance culture within the talent acquisition team, encouraging the use of best practices and continuous learning.
• Lead team meetings and provide regular updates to senior leadership on hiring progress and talent acquisition challenges.

Requirements:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree or HR certification is a plus.
• Experience: Minimum of 10 years in talent acquisition, with at least 2 years in a management or lead role.
• Technical Skills: Proficiency in applicant tracking systems (ATS), vendor management platforms, and HR analytics tools.
• Soft Skills: Excellent communication, negotiation, and interpersonal skills, with strong project management abilities.
• Industry Knowledge: Familiarity with trends and best practices in talent acquisition, vendor management, and employer branding.
• Strategic Thinking: Ability to think strategically and operationally, balancing big-picture goals with tactical execution.

Only shortlisted candidates will be contacted.

Maralene Joshua

Solution & Implementation Specialist

Talent Solutions

EA Licence No: 11C5502 | EAP Registration No: R2093737

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Develop and implement effective sourcing strategies to attract qualified candidates through various channels, including job boards, social media, professional networks, and employee referrals
• Conduct proactive talent searches to build a pipeline of potential candidates for current and future hiring needs
• Screen resumes and applications to identify qualified candidates
• Conduct initial phone screens and interviews to assess candidate qualifications, experience, and cultural fit
• Coordinate and schedule interviews with hiring managers and other stakeholders
• Provide recommendations and insights to hiring managers on candidate suitability
• Generate recruitment reports and metrics to track performance and inform decision-making
• Stay updated on industry trends, best practices, and regulatory requirements
• Provide training and support to hiring managers on effective recruitment and selection techniques

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong understanding of recruitment processes, techniques, and best practices
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Description & Requirements

1. Managing chinese medication stock levels.

2. scheduling work schedule for employees

3. Ensuring that all procured items meet quality standards and regulatory requirements.

4. Analyzing costs and implementing costsaving strategies without compromising product quality

5. Identifying and selecting reliable suppliers for traditional Chinese medicine ingredients, equipment, and supplies.

6. Support the store operations

7. Handle other ad-hoc job delegated by superior

Job requirement:

- Possess at least a Bachelor Degree certificate

- At least 10 years total working experiences

- At least 5 years in the relevant working experiences

- Able to work retail hour

- Able to work on weekend

Operational Management

1. Planning and Supervision:Oversee daily operations in restaurants, bars, catering, and other F&B outlets.
   Coordinate with kitchen staff, service teams, and suppliers to ensure smooth operations.
   
2. Quality Control:Ensure food and beverage quality meets the organization's standards.
   Address customer feedback and resolve complaints promptly.
   
3. Health and Safety Compliance:Enforce food safety standards and compliance with local health regulations.
   Conduct regular inspections and audits to maintain hygiene standards.
   
4. Inventory Management:Monitor stock levels for food, beverages, and supplies.
   Manage procurement processes and supplier relationships to maintain quality and cost-effectiveness.
   

Financial and Strategic Management

1. Budgeting and Cost Control:Prepare and manage F&B budgets.
   Analyze profit and loss reports, controlling costs to meet financial targets.
   
2. Pricing and Menu Development:Collaborate with chefs and marketing teams to develop menus that attract customers and maximize revenue.
   Establish competitive pricing strategies for food and beverage offerings.
   
3. Sales and Promotions:Develop and implement strategies to increase F&B revenue.
   Coordinate promotional events, themed nights, or special offers.
   

Team Leadership

1. Staff Management:Recruit, train, and supervise F&B staff, ensuring they provide exceptional service.
   Set performance goals and conduct regular evaluations.
   
2. Scheduling and Coordination:Create staff schedules to ensure optimal service coverage.
   Address workforce issues such as absenteeism or performance concerns.
   
3. Employee Engagement:Foster a positive work environment to enhance team morale and reduce turnover.
   

• Manage day-to-day operations of a restaurant
• Develop & Manage the Budget to ensure all costs are in line
• Ensure guest satisfaction and Customer Service Action are implemented
• Ensure seamless running of the outlet most efficiently and effectively, delivering the best service standards
• Ensure all staff are well briefed on their responsibilities per company`s standard and given constant supervision and motivation on all aspects of their work.
• Handle customers` feedback and complaints, ensuring that improvements are made accordingly
• Maximise revenue, and opportunities and minimize costs without compromising standards and customers' experience
• To ensure staff hygiene and outlet cleanliness at all times.
• To provide guidance and direction to subordinates, including setting performance standards and monitoring performance.

Role responsible :

• Handling sales inquiries and course-related questions from clients.
• Maintaining strong client relationships, both with corporate and individual clients..
• Willing to travel overseas for meetings
• Excellent client relationship management skills
• Providing leadership, setting goals and making strategic decisions for the long term success of the business

Requriments :

• Able to comunicate in English, Chinese and Japanese
• At least 3 years relevant experience

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

Key Responsibilities:

1. Team Management:Lead and manage administrative teams, ensuring tasks are performed efficiently and in a timely manner.
   Provide coaching, mentoring, and performance management for administrative staff.
   
2. Office Operations:Oversee the smooth functioning of daily office activities (e.g., office supplies, facilities management, maintenance, etc.).
   Manage office infrastructure, including arranging for repairs, upgrades, or any necessary changes.
   
3. Budget and Resource Management:Handle budget planning and control for administrative expenses.
   Procure office supplies, equipment, and services at competitive rates.
   
4. Policy and Procedure Development:Develop and implement administrative policies, systems, and procedures.
   Ensure compliance with local laws and company policies related to health, safety, and data protection.
   
5. Documentation and Reporting:Oversee the preparation and management of documents, reports, and presentations for management meetings.
   Maintain company records, filing systems, and archives in an organized manner.
   
6. Liaison and Communication:Act as the point of contact for internal and external stakeholders regarding administrative matters.
   Coordinate communication between departments, suppliers, and service providers.
   
7. Event Planning and Logistics:Organize company events, meetings, and business travel arrangements.
   Ensure logistics for conferences, workshops, and training sessions are handled smoothly.
   
8. HR Support (if applicable):Support HR in activities such as onboarding, recruitment coordination, and employee welfare initiatives.
   Maintain employee records, assist with payroll, and handle leave and attendance management.
   

Qualifications:

• Education: A bachelor’s degree in business administration, management, or a related field is typically required.
• Experience: At least 3-5 years of relevant administrative or office management experience is generally preferred. Experience in managing teams or departments is a plus.

Key Skills:

1. Leadership and People Management: Ability to lead, motivate, and develop a team.
2. Organizational Skills: Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment.
3. Communication Skills: Strong verbal and written communication abilities to liaise effectively with colleagues, vendors, and senior management.
4. Problem-Solving: Ability to identify issues and implement solutions quickly.
5. Proficiency with Office Tools: Strong command of Microsoft Office Suite (Excel, Word, PowerPoint), and experience with administrative software.
6. Attention to Detail: Ability to ensure that administrative processes are accurate and compliant with company policies.
7. Financial Acumen: Experience with budget management, cost control, and resource allocation.
8. Time Management: Efficiency in managing time and delegating tasks appropriately.

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

To responsible, lead and manage full aspects of operation including but not limited to, operations training, manpower management, maximization of sales and minimising losses, customer care relationship management.

To responsible and administer compliance of all company’s policies, procedures, rules, regulations, systems and standard operation procedures.

Handle all service recovery cases including refund and complaints and resolve all complaints, feedback, verification and inquiries in the upmost efficient.

Ensure accuracy of stock levels, transactions and placement of orders and proper storage and maintaining of stock.

Provide all general records, data, statistics and any reports as required by the Management.

Plan and manage the work schedules of team members.

Coach, motivate and provide support to team members to create positive, productive and prosperous working environment.

List of duties and responsibilities of a food and beverage manager:

1. Formulating financial, catering, and marketing policies and strategies.

2. Appointing the right people for the right job.

3. Preparing a budget for the department consulting departmental heads.

4. Planning menus for various outlets in consultation with chefs and restaurant managers.

5. Designing and implementing sales promotional activities to achieve the revenue target.

6. Analyzing competitors’ strategies and their market share.

7. Liaising with government agencies.

8. Keeping the staff updated on the latest trends in the food and beverage sectors.

9. Controlling all three elements of costs- food cost, labor cost, and overheads.

10. Scheduling a training program for all the staff of the food and beverage department.

11. Ensuring the predetermined quality of dishes and services offered to guests is maintained.

12. Maintaining a very good rapport with guests.

13. Attending meetings called for by the general manager.

14. Implementing hygiene and safety standards.

15. Monitoring the performance of the departments.

16. Investment decisions on equipment procurement, expansion of food and beverage outlets, and so on.

17. Select suppliers for kitchen commodities

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities

• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Degree in food service management or related field