~ Administer purchasing and receiving procedures.
~ Analyse service quality and customer satisfaction.
~ Conduct staff performance assessment process.
~ Contribute to innovation process within own scope of work in the business unit.
~ Facilitate compliance with legislative and regulatory requirements.
~ Foster service innovation.
~ Identify and establish internal and external stakeholder relationships.
~ Implement loss/risk prevention.
~ Lead team to implement change.
~ Manage and implement business continuity plans.
~ Manage compliance with food and beverage hygiene policies and procedures.
~ Manage cost and quality controls.
~ Manage crisis situations.
~ Manage food & beverage operations.
~ Manage guest service.
~ Manage site/outlet and equipment maintenance.
~ Manage training.
~ Managing the customer experience.
~ Monitor income and expenses.
~ Optimise workforce for service excellence.
• Candidate must possess at least a College/Diploma or higher, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in all areas of Singapore.
• Candidates with more experience or education background could be considered for a Team Leader role.
