The Estee Lauder Companies is recruiting a Commercial Sales & Education Manager for The Ordinary. This role will be based in Singapore and will work closely with the Senior Commercial Director of DECIEM APAC as well as the Commercial Director of the Singapore Affiliate for the achievement of The Ordinary retail sales and operational efficiencies across all doors and counters while increasing brand awareness through localized content creation and delivery. The successful incumbent will also be responsible for the recruitment, development and in-store coaching support to the retail consultants and counter managers to support Retail Sales, product knowledge, client recruitment and retention, and counter operational procedures on an ongoing basis.

What You Will Achieve:

1. Commercial Sales Management:

a) In-Store Coaching:

• Coach each door to ensure that the highest customer service standards are maintained at the point-of-sale
• Coach each Consultant team on service, selling behaviours, and connecting with clients
• Lead by example via counter coaching – work alongside each Consultant team to provide on-going Education (service and selling skills/product knowledge) and reinforcement of Key Performance Indicators (KPI’s)
• Review on a monthly basis each Counter/Store manager’s KPI’s – which may include Hourly Productivity, client growth YOY, MOB, and Booked Appointments (or variations by brand)
• Enhance performance and address concerns via in-store coaching
• Where required, drive the recruitment and performance development process, with the support of HR for all employees, in line with Company recruitment techniques and philosophies
• Provide support, advice and direction to Counter / Store Managers and Consultant teams in all matters pertaining to their roles and activities in-store
• Counter Manager development / Leadership Programs, inducting new managers & retail staff in-store with regards to sales and service skills
• Ensuring team members are aware of upcoming activities, marketing support and sales support
• Instructions and directions on action plan, supervision and staffing issues
• Receiving and communicating feedback from team with regards to promotional mechanics, store activities, competitors’ activities
• Assist in set up of promotional sites and new counters, conduct quarterly team assessments in conjunction with the Counter / Store Managers
• Recommend and implement course of action – training needs, succession planning etc.
• Supporting Counter / Store Manager during key trading and promotional activities
• Lead the orientation of Counter / Store Manager / New Consultants in-store
• Participate in the driving of digital learning (where available) for all Consultants and Beauty Advisors, to develop retail capabilities, register new and update existing ‘eLearning’ users, maximize participation and reinforce key learnings.
• Ensure Consultant / Beauty Advisors gain thorough understanding and knowledge of Brand principles, including the importance of Signature Services / Purpose and excellence in customer service and sales achievement Lead by example, whilst on counter, at all times
• Ensure all Consultants / Beauty Advisors attend education seminars as required and according to curriculum guidelines Liaise with Retail partners to negotiate attendance as required

b) Sales Management:

• Support Head of Commercial in planning and execution of marketing and visual merchandising activities
• Collaborate with Counter/Store Manager to develop weekly and monthly targets (both quantitative and qualitative) and action plans
• Drive Retail Sales, Service and Marketing activities in line with Brand Strategy implementation
• Develop and maintain Retailer Relationships in order to secure appropriate labour planning and operational efficiencies to achieve specific goals and strategies
• Manage and deliver demonstration costs to targets Where necessary ensure rosters meet business needs and productivity measures
• Prepare and update for review and discussion – achievement of sales targets, key business issues, opportunities, education plans, etc when required
• Maintain an ongoing awareness of the performance of the Brand in each door versus competition Plan and implement improvement and recommendations for a course of action
• Ensure that all counters / stores follow merchandising, grooming and hygiene standards as directed by the Brand
• Participate in all appropriate Management meetings and training seminars
• Review Module and Category Mix every 6 months based on POS sell through to maintain healthy counter inventory
• Verify Consultants’ paperwork relating to staff purchase / incentives claim approval of Annual / Unpaid Leave Forms
• Consult with ELC Human Resources on any potential people issues
• Ensure Counter Managers are maintaining adequate levels of stock on hand, and are utilizing store processes to address stock issues
• Provide assistance and coaching where necessary
• Ensure all return authorizations are completed in each Store by date required
• Ensure quarterly tester orders are placed by all accounts
• Input information to Payroll within specified timeframes

2. Education Management:

• Collaborate with the Head of Commercial and Head of Partnerships on the regional consumer education strategy to deliver a best-in-class experience for our people and our retailers
• Localize and execute the Global Consumer Education strategy within the region
• Assessment of internal and external learning engagement and needs, owning the plan to close relevant gaps within the market
• Collaborate with the Global Consumer Education team, understanding and delivering global objectives and KPIs while relaying feedback on market trends that impact global content generation/refinement
• Facilitate impactful education sessions among diverse audiences at cadence/frequency required, including delivery to large groups in a classroom-style setting
• Support all NPD launches through facilitation of Key Product Knowledge and educational content delivery across multiple channels in the market
• Lead and drive the promotion of a customer-focused culture within the retail teams by providing in-store, in-person support and motivation
• Work with the Area Managers on delivering education-based KPIs that serve the total business needs
• Monitor service and education standards in DECIEM staffed locations, identify development needs within our teams and partner with retail team to execute and measure success
• Train retail staff on in store promotions and how to execute selling methods effectively
• Support local Communications and Brand Marketing teams in key Brand Equity building projects/tasks on an as-needed basis
• Support pop-ups/events throughout the region
• Be the market and regional expert on education, training and facilitation. Maintain in-depth knowledge of market trends, demographics and consumer needs

What You Will Need:

• Minimum 4 years of experience managing commercial sales & education management retail at a managerial level
• Excellent interpersonal and communication skills
• Excellent coach and communicator
• A good listener, skilled at winning people over
• Team player, inspires and mentors a team, likes to lead by example, inspires enthusiasm
• Self-reliant with the ability to make solid business decisions independently
• Ability to relate with different stakeholders and enjoys the fast-paced retail environment
• Ability to manage multiple responsibilities
• Proactive in problem-solving and taking initiative to improve business
• Passionate desire to make sales targets
• Ability to motivate others to achieve specific goals and strategies
• Numeric ability essential - Computer literate in Excel and Word
• Experience in building impactful training programs that deliver results
• Must have exceptional leadership and coaching skills to develop people internally and externally
• Must be an excellent networker in order to grow relationships with Retail Partners
• Personal grooming must reflect/promote grooming and hygiene standards

What We Offer:

We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career:

• Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, relocations and new experiences.
• Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities, including flexible working hours and enhanced parental leave.

Who We Are:

We are the global leader in prestige beauty —delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.

We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles:

• Unwavering commitment to quality and excellence.
• Infusing creativity and innovation throughout all aspects of the business.
• Nurturing and developing world-class talent.
• Cultivating an inclusive and diverse workplace.
• Acting responsibly and caring for the communities we serve.

There are exciting opportunities in the Asia-Pacific region. Over the last few years, APAC has become a powerhouse for growth and a core “center of gravity” for our company. We are the market leader in APAC and the region continues to lead global growth. Today, we employ more than 16,500 full time staff in the APAC region, where the company operates 13 affiliate offices and pioneering R&D facilities. There are thousands of points of sale, including our free-standing stores and e-commerce sites catering to consumers offline and online.

Quant Matter is a quantitative-based trading firm that specializes in crypto market-making and multi-asset trading, such as futures, stocks, commodities, forex and cryptocurrency. Our team focuses on developing and deploying high-quality quantitative-based strategies and predictive signals (alpha) and trades on global financial markets, with the goal of achieving a long-term investment objective that is sustainable.

We are seeking a highly organized and detail-oriented individual to join our growing team as a Junior Accounts Assistant. In this role, you will provide essential administrative and support tasks to the Finance department, playing a key role in maintaining accurate and timely financial records.

What You Will Do At Quant Matter?

• Process accounts payable and receivable transactions, including entering invoices, preparing payments, and reconciling bank statements.
• Assist with general ledger maintenance, recording and categorizing financial transactions.
• Prepare and subm it basic financial reports, such as accounts payable and receivable aging reports, and reporting to management.
• Maintain accurate and up-to-date filing systems for financial documents.
• Assist with month-end closing procedures and other accounting tasks as assigned.
• Respond to inquiries from vendors, customers, and other stakeholders.
• Assist with annual financial audits.
• Perform other administrative and operational duties as assigned.

Our Ideal Candidates Would Have

• Experienced in cryptocurrencies or derivatives transactions.
• Familiarity with blockchain transactions and on-chain asset tracking.
• Accounting or Finance Diploma or equivalent required, associate degree preferred but not required.
• Understanding of basic accounting principles and practices.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite, including Excel and Word.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

What else is waiting for you?

• Competitive rewards package
• Be a part of the future of financial technology by doing something meaningful.
• Great career development opportunities in a growing company
• Passionate and collaborative team
• Family-like environment
• Up-level your technical skills and capital market knowledge
• Multi-cultural environment

Does Quant Matter sound like the place you want to work? Apply for a job today.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Our client is a prominent Singapore-based healthcare provider based in Singapore. In this newly created role, you will collaborate with the Head of Total Rewards to design and implement effective C&B strategies and recognition programs.

Some of the key responsibilities will include:

• Conduct regular market analysis and benchmarking to ensure the organization remains competitive and cost-effective.
• Manage all compensation-related projects, salary reviews, increments, bonus payouts, and other ad-hoc payments to ensure timely and accurate execution.
• Provide guidance on compensation-related areas such as job evaluations, market benchmarking, and pay structures, while supporting the Head in driving special HR initiatives.

To be eligible for this role you will require:

• Bachelor’s degree in human resources or related field.
• At least 5 years relevant experience in total rewards management preferably from the healthcare sector
• Prior experience managing compensation cycles and salary reviews.
• A team player with high interpersonal and communication skills
• Good IT skills and familiarity with Excel and Google sheets.
• Strong analytical abilities to provide insights and make data-driven recommendations.

Please contact Lucy James by emailing your cv directly in word format with job reference no. JOB-14262 to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful.

EA License Number: 16S8131

Recruiter License Number: R24125836

Purpose:

Management of strategic Thailand projects to seek and optimize opportunity to grow sustainably Direct Marketing and remain #1 proposition in Thailand. Management of overall A&H products across APAC for Direct Marketing and Digital Direct Marketing.

Work along side with Head of Direct Marketing and Head of Digital to sustain profitability and drive growth through products in Direct Marketing channel and Digital channel and across Line of Business.

Responsibilities:

Project Management

• Responsible on Project Management focusing to drive Thailand Growth through Customer-Lifetime-Value : X-sell, Upsell, Online-to-Offline, and Click-to-Call, and TMR Optimisation.
• Support Business Development on deal referral that involved Direct Marketing

Campaign Management

• Work closely with Head of Campaign Management on financial projection and strategy to win and/or renew especially on the large TH deals.
• Stay on top and focus on tier 2 markets namely MY, HK and ID to explore opportunity for growth with support to business development initiatives, Go Deep with existing partners through channel expansion, product diversification, x-sell and upsell opportunities.
• Support Head of Campaign Management on Referral of deals

Product Strategy

• Drive product strategy and product packages for Direct Marketing and Digital Direct Marketing channel to have best in class product suits in the markets where we operate.
• Align, Engage, and Explore opportunity to plan and execute product journey and product factory across markets that can be leveraged and shared to fasten speed to market from U/W and approval standpoint.
• Design sustainable product roadmaps to cater different customer journeys including omnichannels, O2O for ability to effectively maximize sales through cross sell and upsell activities
• Explore product bundling concept with other LOB inclusive of Travel, IPL, and SPL to enhance Chubb’s products proposition.
• Work closely with Head of Campaign Management/ Actuary to address and improve portfolios profitability through the revisit of product and its coverage.
• Coordinate with Business Development to propose strategically ‘right’ products to win new partnership.

Qualifications:

• Experienced in A&H DM and DDM with insurance knowledge and understanding Chubb is a plus.
• Background in marketing/ product development/ actuary/ or customer relationship management
• Proven record of ability to work effectively in a highly matrixed organization across all levels and in multicultural/ remote environment to be able to manage and drive the change.
• Possess strong analytical thinking, influencing, and interpersonal skills to coordinate work effectively in a high performing work environment.
• Capabilities in understanding and balancing customer centric and financial management.

• Experienced in delivering SAP managed services engagements to public sector customers in Singapore (particularly SAP ECC 6.0)
  
• Strong understanding of both functional and technical workstreams in SAP ECC implementations
• Excellent understanding of ITSM and SIAM.
• Analyze and monitor the effectiveness of IT service delivery and implement improvements when needed

LMA Recruitment is collaborating with a well-established international bank that has a strong presence in Asia. This bank provides a wide range of products and services to cater to the diverse needs of its customers. These offerings include various aspects of personal banking, business banking, and wealth management. They are currently seeking a high-calibre professional Relationship Manager (Onshore).

About The Job

• Contribute to the bottom line of Premier Banking through the accomplishment of profit and growth targets.
• Working closely with other members of the Wealth Management team, such as investment, insurance, and treasury specialists to provide holistic solutions to onshore banking premier clients
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet the client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

Skills And Experience Required

• The successful candidate has strong academic qualifications and 2+ years of work experience in Wealth Management with a proven track record of managing clients' portfolio (Retail to Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• To be considered for this role, the relevant rights to work in Singapore is required.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | Hema

More Jobs at: www.blueboxjobs.com

· Develop Electrical & Instrumentation related design deliverables for multiple Industrial/Bio-Pharma projects

· Lead Team of engineers and designer

· Develop Electrical, Genset, UPS Load calculations

· Develop Electrical, ELV & Instrumentation Systems’ SLDs, Block Diagrams, System Architecture drawings

· Develop Routing Plans, Cable schedules

· Develop Specifications, Scope of work and MTOs

· Reviews drawings and documents to assure compliance with company design and production standards.

· Support/Prepare 2D AutoCAD Design Drawings

· Support/Prepare 3D Model using Revit, PDS, BIM or similar software and extract design drawings/Isometrics from these models

· Prepares/supports Material Take-Off (MTO), Single Line Diagrams, Schematic Diagrams, Cable Sizing, Cable Schedule, Cable Filling, Lighting Calculations Conventional and Software, System & Equipment Layout, I/O Schedule, Instrument Index, Standard Installation Details.

· Knowledge of local code requirements for Electrical & Extra Low Voltage (ELV) Systems.

· Knowledge in ELV Systems such as Fire Alarm, Public Address, Fireman Intercom, Access Control/Security, CCTV, Voice & Data.

· Knowledge of Singapore Power Grid (SPPG) requirements for Substation and Underground Pipe Works for both SPPG & IDA.

· Prepare demolition layouts/schematics, tie-in requirements and translate into drawings.

· Prepare and/or assist E&I contractor/vendor in termination drawings.

· Develops design concepts, reports, documents during various stages of design – concept, basic and detailed design. Corrects and updates design documents. Develops solutions to design problems.

· Initiates squad inter-discipline squad checks and squad checks with client (when necessary) prior to issue of drawings at various stages of project.

· Works with equipment suppliers/vendors to obtain the necessary information needed for design completion. Interacts with clients regularly to secure scope and design intent.

· Ensure acceptable levels of quality and checks for coordination of work to assure documents reflect design intent and necessary coordination.

· Coordinates design work with related engineering disciplines. Attends job and construction meetings, site walks, liaise with E&I contractor and participate in the coordination of the E&I work with other disciplines.

· Contributes to annual performance reviews, assist in educating and development of assigned design staff and acts as resource for design questions.

· Special projects as assigned.

Qualifications & Requirements:

· Minimum 15 years' previous design experience in Electrical/Instrumentation in Bio-Pharma/Industrial/Lab projects.

· Technical Degree from an accredited technical institution in areas of electrical & instrumentation/design.

· Must be proficient in the use of CAD and 3D modeling design.

· General knowledge of all aspects of E&I systems and may have recognized expertise in one area such as electrical & instrumentation communication systems, lighting, construction coordination, energy conservation or project management.

· Has a demonstrated ability to manage projects, problem solving, communicate effectively to all key personnel, and time management.

Job Description:

• Assess the creditworthiness of SMEs or Individuals in applying for loans or credit by analysing financial statements, credit reports, and other relevant data.

• Evaluate the potential risks associated with extending credit to customers or counterparties, considering factors such as their payment history, financial stability, industry trends, and economic conditions.

• Develop and implement credit risk policies and procedures to ensure consistent and effective risk management practices across the organization.

• Develop or utilize credit scoring models to quantify credit risk and make informed lending decisions.

• Monitor and manage the organization's credit portfolio, including identifying emerging risks, assessing portfolio performance, and implementing strategies to mitigate risk.

• Ensure compliance with relevant regulations and guidelines governing credit risk management, such as Basel III requirements or local regulatory standards.

• Communicate credit risk assessments and recommendations to senior management, stakeholders, and relevant departments within the organization.

• Make credit decisions, including approving or rejecting credit applications, setting credit limits, and negotiating terms and conditions of credit agreements.

Job Requirements:

• A bachelor's degree in finance, economics or accounting

• 8-10 years’ experience in credit risk analysis, underwriting, or portfolio management is often required, with increasingly responsible roles demonstrating a progression of skills and knowledge.

• Strong analytical skills are essential for evaluating financial data, assessing risk factors, and developing effective risk management strategies.

• A solid understanding of financial principles, including accounting, financial statement analysis, and credit risk metrics, is necessary for success in this role.

• Familiarity with credit risk management concepts, methodologies, and best practices is essential, along with an understanding of regulatory requirements and industry standards.

• Effective communication skills are important for conveying complex information, presenting recommendations, and collaborating with cross-functional teams

• The ability to pay attention to detail is crucial for accurately assessing credit applications, identifying risk factors, and ensuring compliance with policies and regulations.

• Strong decision-making skills are needed to evaluate credit risk factors, weigh potential outcomes, and make informed lending decisions that align with the organization's risk appetite and objectives.

• Proficiency in relevant software tools and systems used for credit analysis, risk modeling, and portfolio management is often required.

• Demonstrate integrity and ethical conduct in their decision-making processes, ensuring fairness and transparency in credit evaluations and lending practices.

• Strong command of English and Mandarin

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

Overview of the Role

Engagement Managers play a critical role in setting customers up for success by prescriptively shaping and then leading the execution of large and transformational engagements at our most strategic customers. Our Engagement Managers serve as a trusted advisor to Salesforce customers, providing guidance to Sales & Professional Services teams, ensuring alignments across each customer’s projects, and ensuring the highest levels of customer satisfaction. They are Salesforce platform experts who are accountable for ensuring customer success, business value and leading the Salesforce Services team assigned to their account(s). They drive delivery of the expected outcomes for each engagement and are internally and externally recognized as a business contributor, industry and product specialist.

Partnered with an Account Partner (Services Salesperson), the Engagement Manager leads both pre and post-sales activities. They are the delivery expert across the portfolio of products, responsible for developing and articulating comprehensive implementation proposals. They will then maintain the executive relationships and act as a main contact within these engagements in a billable capacity, ensuring tight alignment, offering proactive and prescriptive advice resulting in outstanding Customer Success. This may include the following:

• Pre-Sales alignment
• Project kickoff
• Bringing industry expertise and perspective
• Drive better outcomes through extensive platform expertise
• Deep understanding of Salesforce platform and solutions
• Engagement planning and alignment to customer objectives
• Regular customer sponsor check ins
• Services Renewal management
• Ensure project operational compliance
• Executive Relationship building

Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM companies?

Your Impact:

• Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics
• Ensure business value is realized (directly and indirectly) for each customer engagement that concludes with fully satisfied clients that are willing to be referenced for new potential clients
• Bring standard methodologies to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related to the proposed solution and client needs in order to ensure successful project delivery
• Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
• Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with SMEs across the organization to gain consensus on an acceptable proposal
• Where appropriate and required for Customer Success, providing direct oversight to the project team during the full lifecycle of the engagement, acting as the point of contact for both the customer and Salesforce delivery teams
• Successfully manage multiple strategic clients simultaneously
• Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
• Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
• Show continued professional growth and development
• Act as an advisor on complex issues and engagements, exercising discretion and latitude in reaching critical goals.
• Lead cross-functional teams and mentors others
• Manage to a minimum billable util target
• Partner with the Go-to-Market Team (Services Sellers) to drive continued growth of services
• Proactively mitigate and manage critical issues and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

​

Required Qualifications:

• Direct experience delivering and/or overseeing solutions on the Salesforce Platform.
• Proven experience delivering consulting services, including team leadership and active involvement in selling professional services, including Advisory engagements
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Qualifications:

• Experience operating in a pre-sales environment, shaping and scoping large and complex implementation projects
• Proven experience in leading enterprise-level projects and programs
• Salesforce Application and/or System Architect certifications
• Demonstrated technical and/or functional proficiency, and ability to work well with architects or SMEs into pre-sales activities.
• Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, Road-mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
• Proven track record in building strong working relationships across multiple functions/levels; adept at fostering healthy dialogue
• Understands cloud-based technologies; translates customer/business requirements into business solutions (and successfully positions with customers)

Job Objective:

The Investment Operations Manager assists ZICO Asset Management’s discretionary fund management team, whereby the company is the appointed Investment Fund Manager, in the day-to-day delivery of operational and support functions relating to investment/portfolio management. The Investment Operations Manager is primarily responsible for:

• conducting operational due diligence of existing and prospective counterparties (namely administrators, custodians and other service providers)
• managing relationships with external counterparties
• sustaining the investment platform to achieve cost and operational efficiency.

This role is on part-time basis, three days work week.

Essential Duties & Responsibilities:

Documentation-Related

• Assist in the onboarding process of the company’s partners such as brokers, custodians, issuers as well as products/service providers.
• Assist in the onboarding process of investors for Fund Management Services to ensure adherence to AML/CTF guidelines.
• Coordinate with Fund Administrator (and Portfolio Manager) to ensure a smooth onboarding process of new/potential investors.
• Provide strategic recommendations to enhance the Investor Subscription Agreement and associated documentation for the company's evolving products and services.
• Manage and oversee the end-to-end investor onboarding process.
• Co-ordinate with Group Legal and Compliance to review agreements to be executed between ZICOam and partners

Operational Support

• Support for fund audit to be performed on an annual basis.
• Support Portfolio Manager for NAV calculation.
• Monitoring & maintenance of subscription cash and investment trading accounts for settlement and other investment activities.
• Liaise with counterparties (namely banks, brokers, custodians, facility agents, issuers) to facilitate investments and perform trade reconciliation.
• Co-ordinate with internal stakeholders for all fund operation related matters.
• Monitor the receipt of funding for subscription request made by the investors.
• Support investment-related and customer service activities.
• Ongoing strategic enhancement of fund management policies and procedures.
• Provide support to the senior management as required.
• Maintain records on all company client accounts, data, trades, custodian banks, brokers and partners.
• Reconcile trades for all advisors for reporting purposes.
• Provide support for company’s regulatory quarterly, annual reporting and ad hoc surveys.

Risk Management

• Act as gatekeeper for overall operational processes to ensure compliance with regulatory directives/guidelines/notices.
• Support Compliance Officer in enforcing policies and audit compliance matters.

Systems Related

• Perform regular housekeeping to remove obsolete files from personal and shared folders.

Qualifications:

• A degree in business, economics, finance or a related subject.
• At least 3-5 years of work experience within the industry or related field in investment operations.

Job Specific Skills:

• Efficiency in data interpretation and analysis.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Solid communication and interpersonal skills.
• Strong administrative, organizational and planning skills.
• Proactive, responsive, strategic resource in managing partner relationships internally and externally.
• Ability to coordinate with various stakeholders and counterparties.

Behavioral Competencies:

• Creative mind with an ability to suggest improvements.
• Self-directed and meticulous.
• Effective user of Microsoft Excel.
• Excellent organizational skills to coordinate efforts among multiple parties.
• Ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills.

Job Responsibilities:

• Actively acquire and prospect new Premier Banking Asia customers, develop and strengthen their relationships with the Bank in accordance with relevant business goals.
• Contribute to the bottom-line of Premier Banking Asia through the accomplishment of profit and growth targets.
• Engage Regional Premier clients to up-fund and meet AUM criteria.
• You will ensure superior customer service thereby contributing to the overall customer experience of Premier Banking Asia.
• Conduct all required KYC, AML procedures and documentation

Requirements:

• Minimum 2 years of excellent acquisition sales, business development experience or works in the banking and financial services industry, preferably in managing the affluent segment.
• Tertiary Education, preferably Bachelor’s degree
• CMFAS certification of M5, M8, M8A, M9, M9A & HI
• You must exhibit strong interpersonal, communication skills and good at tele-consulting.
• Highly driven and positively motivated
• Polished and mature to handle the affluent market segment
• It is essential for candidates to possess the initiative, drive and ability to work independently and in a team

Assistant Restaurant Manager, Skai

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation  
• Monitor the reservation status and communicate with culinary team 
• Plan and control manning to meet business needs and according to budget 
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period 
• Communicate with team during daily briefings and conduct monthly department meetings 
• Ensure and conduct regular training and re-training when needed 
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed
• Ensure hygiene and food safety compliance in the outlet and related areas
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet 
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 
• Drive consistent service and process improvement, be entrepreneurial 

Qualifications:

• 2 years in F&B management experience,
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

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Our client is a US MNC and a Global 500 Company. A leading global provider of integrated manufacturing solutions that provides end-to-end design, manufacturing and logistics solutions to original equipment manufacturers (OEMs) in industrial, medical, automotive and telecommunications. They are currently hiring for a Finance Manager (Cost Accounting) and will like to invite interested candidates to send your detailed resume to [email protected]

Finance Manager

Responsibilities:

• Manages the activities of the cost accounting function.
• Oversees the gathering of historical cost data, investigation of cost structures, pricing of new services or products, and preparation of budget versus actual expense reports. Ensures that costs are allocated according to established procedures.
• Performs timely month-end close and submission of management reports.
• Performs timely analysis of financial results to help maangement drive plant's KPIs and profitability.
• Drives the plant in asset maangement through monitoring of AR, physical inventory, fixed assets control, CAPEX forecast and CIP tracking.
• Ensures corporate governance and adherence to key corporate policies through review of the plant's processes and approval of daily transactions.
• Cordinates US GAAP, SOX and statutory audits.
• Manage the activities of the team and is responsible for training and development, and performance management of the staff.

Requirements:

• Degree in Accountancy or equivalent.
• Minimum 3 years of relevant experience, with supervisory/ management capacity in manufacturing environment.
• Competent financial capabilities.
• Hands-on with strong analytical skills.
• Proficient in MS Office applications.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Mortgage Retention Manager.

Principal Responsibilities

• Handle Mortgage Loan repricing and servicing requests for high net worth customers
• Provide independent and holistic Mortgage solutions to meet the home ownership needs of existing Mortgage customers
• Build relationships with existing Mortgage customers by providing excellent service to build customer loyalty and seek referrals to grow the business
• Work closely with the product team to optimize on repricing packages offering and profitability of the existing Mortgage portfolio
• Execute proactive retention exercises initiated by the product team
• Review and streamline existing processes to provide a seamless customer experience

Qualifications

• Experience in sales and financial sector preferred
• Good understanding of related financial regulations and regulatory compliance
• Clear and concise written and verbal communication
• Effective time management, problem-solving and negotiation skills
• A Degree / Diploma with minimum of 3 years of relevant working experience in retail banking products

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KPDD&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Job Responsibility

1. Responsible for company X/YouTube/TikTok/sets/Linkedin, Facebook's platform construction, operations and customer relations maintenance, the company products/brands in overseas influence on social media;
2. Highly sensitive to market hot spots and events, quickly plan/host/participate in X Spaces according to hot spots, collaborate with the team to produce graphic and video content, including promotion copy, social media activities, advertising creativity, etc.;
3. Analyzed and mined the interests and needs of target users, maintained core KOL and fan groups, and effectively increased the number and activity of fans on multiple platforms;
4. Monitor market feedback, competitive product marketing events and hot spots related to the company in overseas communities and social media, report relevant behaviors in time, propose planning plans, and improve the awareness of the company's brand and products;
5. Participate in the strategy formulation and implementation of social media-related projects, track the effect of overseas social media promotion, periodically analyze data, evaluate the effect, and provide basis for the company's decision-making;
6. Coordinate and support the promotion needs of activities, products, commerce and other business departments across departments.

Job Requirement

1. Bachelor degree or above, English as a mother tongue or listening, speaking, reading and writing close to English Native;
2. Senior Crypto player, with at least three years of experience in Web3 industry and overseas new media operation, familiar with major overseas social and new media platforms and marketing operation modes such as X/TikTok/YouTube;
3. Familiar with Crypto community language, good at grasping and guiding topics, planning various online activities, and attracting fans with content and activities;
4. Ability of video script planning + editing production, independent planning + production of multiple video campaigns is preferred (please attach portfolio);
5. Active in work, with strong team spirit, self-drive, planning ability and execution ability.

As a Sr. Implementation Manager at Visier PTE. LTD., you will be responsible for leading the implementation of Visier solutions. This involves managing project timelines, coordinating with internal and external stakeholders, and ensuring the successful deployment of Visier's People Analytics and Planning solutions. The ideal candidate will have a strong background in HR analytics, project management, and a proven track record of successful software implementation projects.

What you'll be doing...

• Min 5 years leading the planning, execution, and delivery of Visier implementation projects within agreed timelines and budgets.
• Manage projects of large and/or complex scope; take strategic objectives and appropriately define and deliver on project and technical deliverables.
• Collaborate with cross-functional teams, including HR, IT, and external Visier consultants, to ensure smooth and effective integration.
• Conduct needs analysis and configure Visier solutions to meet business requirements.
• Provide training and support to end-users to ensure adoption and effective use of Visier analytics and planning tools.
• Monitor project progress, address any issues that arise, and adjust plans as necessary to ensure success.
• Develop and maintain detailed project documentation, including implementation plans, configuration notes, and training materials.
• Serve as the primary point of contact for all project-related communications between the company and Visier.
• Stay abreast of new Visier features and updates, and recommend enhancements to improve HR analytics and planning capabilities.
• Take initiative to drive changes across the business that positively impact on overall organization.
• Work without supervision, lead by example.

Qualifications

• Experience implementing Visier’s software platform and suite of solutions directly to enterprise-scale customers.
• In-depth knowledge of Visier’s software platform and solutions, including expertise in customizing software to meet customer needs.
• Bachelor’s degree in Business Administration, Human Resources, Information Technology, or a related field.
• Experience in project and implementation management, specifically with HR technology implementations.
• Proven track record of successful implementations of software solutions within budget and committed timelines within a growth stage software company.
• Proven track record to resolve complex issues using creative approaches and highly effective solutions.
• Strong understanding of HR processes and data.
• Excellent communication, leadership, and interpersonal skills.
• Ability to manage multiple projects simultaneously and work under tight deadlines.
• Detail-oriented with strong analytical and problem-solving skills.
• Proficiency in project management tools and software.

The base pay range for this position in Singapore is SGD $120,000 - $140,000 / year + Bonus.

The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.

About the Team:

At Aspire, Finance plays a strategic role in driving our business forward. Our Finance team consists of a wide range of crucial functions across 4 verticals: (i) Traditional Finance with Accounting, Tax, Reporting, (ii) Treasury, which is a core function for a Fintech, (iii) Data including Business Intelligence, Data Analytics and Data Engineering and (iv) Strategy & Planning, which covers strategic road map, long term planning, fundraising and FP&A. Our Finance team engages in frequent strategic data analysis, research, and modeling to provide the best financial insights for critical business decisions, helping Aspire navigate the competitive landscape and capitalize on emerging opportunities. The team also plays a key part as the first user of our Aspire software, pioneer in Finance transformation, reengineering our internal process to stay agile while maintaining the internal control in a hyper fast growing environment.

About the Role

At Aspire, we pride ourselves on building an amazing team. We require a Strategy & Planning manager to join our very talented lineup, as we continue to build up the Strategy & Planning function. Reporting to the Head of Strategy & Planning, you will be part of a team of 4-5 people focused on Strategic Planning, Governance & Performance Management, and Investor Reporting.

Responsibilities include but not limited to:

• Develop data-driven investment theses, business cases, pricing analyses, and evaluation criteria for growth and efficiency oriented initiatives
• Finance Business Partnering: Partner closely with business leaders for KPI oversight, promptly calling out opportunity and risk areas to business leaders for decision making
• Industry & Competition: Partner with cross-functional teams to provide competitive research and insights; drive our competitive strategy
• Analyzing financial and operational results to better understand company performance. Provide detailed analysis and commentary on results
• Special Projects: Lead task forces and own project management of high impact, high priority special projects (M&A, equity and debt fund raising)

Minimum Qualifications:

• 6+ years of relevant experience in finance, strategy, consulting, investment banking or similar analytical roles
• Strong interest in Fintech, Tech and Start-ups
• Values-oriented, data-driven decision-making style
• Ability to build strong cross functional relationships - communications and engaging with internal stakeholders of various levels is key
• Highly analytical mindset with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy
• Self-starter, entrepreneurial with an automation mindset

Preferred Qualifications:

• Capable of solving complex business problem
• Ability to distill complex issues into structured frameworks and concrete action plans
• Outstanding leadership skills with 3+ years of previous people management experience

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our Technology Assurance services are designed for the dual purpose of strengthening internal controls and, in so doing, helping to improve IT and business performance. In addition to technology-related engagements such as financial attestation and ISAE 3402 engagements, our IT risk advisory services focus on IT governance and effectiveness; IT program management and assurance; security and controls of Enterprise Resource Planning (ERP) implementations; and business intelligence and information analysis.

The opportunity

You will be responsible for managing multiple client engagement teams at an executive level within the practice and the firm. Engagements focus on the assessment and/or evaluation of IT systems and the mitigation of IT-related business risks. Engagements may be either assurance (attestation) and/or risk advisory in nature, and vary considerably in size and complexity.

Your key responsibilities

As a Manager within the Technology Assurance team, you will provide guidance and share knowledge with team members and participate in performing procedures especially focusing on complex, judgmental and/or specialized issues.

You will work with the team and the client to create plans for accomplishing engagement objectives and a strategy that complies with professional standards and addresses the risks inherent in the engagement.

Skills and attributes for success

· Brief the engagement team on the client's IT environment and industry IT trends

· Maintain relationships with client management to manage expectations of service, including work products, timing, and deliverables

· Demonstrate a thorough understanding of complex information systems and apply it to client situations

· Use extensive knowledge of the client's business/industry to identify technological developments and evaluate impacts on the client's business

· Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members

· Use current technology/tools to enhance the effectiveness of deliverables and services

· Understand EY and its service lines and actively assess what the firm can deliver to serve clients

To qualify for the role, you must have

· A recognized university degree in accounting, business, information technology or other relevant discipline

· At least 5 years of related working experience

· A minimum of 4 years working as an IT auditor or IT risk adviser for a public accounting firm, a professional services firm, or within industry

· Significant experience in having applied relevant technical knowledge in at least one of the following engagements:

(a) financial statement audits;

(b) internal or operational audits;

(c) ISAE 3402 engagements; and/or

(d) ERP security and controls reviews (Oracle, SAP, PeopleSoft)

(e) SOX integrated audits

· Willingness to travel on overseas assignment as the need arises

· Strong project management skills

· Advanced written and verbal communication skills and presentation skills

· Excellent leadership, teamwork and client service skills

· Demonstrated integrity within a professional environment

Ideally, you’ll also have

· CPA, CA, CISA, CISSP, CISM, CBCP, CIA, CIPP or CGEIT certification

· Non-certified hires are required to become certified within 1 year from the date of hire

· Based on an individual's professional background, area of specialization, or industry focus, we recognize that other certifications, credentials, or experience may be more relevant than the listed certifications and therefore may be acceptable substitutes with written consent of EY's Singapore Technology Risk leadership

Job Responsibilities:

• Provide administrative and organizational support to COO, ASIA
• Responsible for supporting all departments with BAU activities and/or project-related work so that the goals of both Asia branches are achieved
• Active involvement in change management including launching new products, system and process enhancements, and regulatory changes
• Assisting COO, ASIA in execution of change-the-bank and run-the-bank responsibilities (e.g. BRORC approval, payments management approvals, etc.)
• Assist COO, ASIA to keep track of outstanding issues
• Provide support to the wider COO team

Job Requirements:

• Minimum 10 years of relevant working experience in financial services
• Team player, able to adapt to a fast pace and dynamic environment
• Be proficient in Microsoft Office and able to work on PowerPoint presentations for management and team meetings
• Good language skills (spoken and written) in English
• Excellent organizational, client-focus and problem solving skills
• Strong communication and inter-personal skills with integrity and discretion
• Proven excellent administrative and execution track records
• Good interpersonal and communications skills
• Self-initiative and ability to work independently
• Can work under tight timeline and deal with stress
• Adaptable and able to multi-task

• Hunt, win and acquire new business and customers for the organization
• Lead the engagement and grow assigned customers in country
• Maintain positive and close relationships with all assigned customers
• Lead and prepare customer quotations and proposals
• Meet targets and/or increase the organization's revenue, volumes and gross profit
• Execute business development strategies and tactics
• Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes.
• Manage and analyze the performance of owned customers, identify the need for action and execute these actions
• Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives
• Work on tenders/RFQs/Bids if required
• Contribute ideas on process improvements & implementation of related improvements.
• Execute and manage all other jobs as assigned by immediate and dotted line manager

Requirements: 

• Degree / Diploma in Business Administration or Sales & Marketing
• At least 6 years’ customer facing sales experience of which three years in a sales management capacity in a freight forwarding, shipping and Logistics environment
• Good records in execution of successful sales development strategies
• Working knowledge in Freight Forwarinf and/or logistics related operations and selling process

About Us:

Circular Unite is a pioneering force in the sustainability sector, committed to transforming waste into value and driving organizations towards eco-friendly practices. We are seeking a dynamic and ambitious Business Development Manager/Executive to join our team. If you're passionate about sustainability, driven to make a difference, and have a flair for sales, we want to hear from you.

Key Responsibilities: As a Business Development Manager/Executive at Circular Unite, you will be at the forefront of our mission to shape a more sustainable future. Your responsibilities will include:

• Crafting Growth Strategies: Develop innovative growth strategies that not only drive financial gain but also prioritize customer satisfaction, aligning with our core values.

• Market Research: Conduct in-depth market research to identify emerging markets and evolving customer needs, positioning us as industry leaders.

• Stakeholders Engagement:

• Work with relevant stakeholders to identify potential opportunities to implement sustainability / carbon projects by assessing technical, commercial, regulatory, financial feasibility

• Develop and maintain relationships with stakeholders

• Support the development and implementation of sustainability related projects including training / mind set change workshops etc.

• Product Promotion: Effectively promote our cutting-edge solutions, aligning them with clients' objectives and predicting future needs.

• Contract Management: Prepare and manage sales contracts, ensuring compliance with legal guidelines.

• Record Keeping: Maintain meticulous records of sales, revenue, and invoices, providing transparency and accountability.

• Customer Support: Offer reliable and efficient after-sales support, building trust and long-term relationships with clients.

Qualifications and Skills:

• Passion for Sustainability: An innate passion for sustainability and a commitment to driving positive environmental impact.

• Sales Acumen: Proven experience in sales with a track record of achieving and exceeding targets will be an advantage.

• Customer-Centric: Customer support experience is a plus, showcasing your dedication to client satisfaction.

• Communication Skills: Exceptional communication and negotiation skills to build rapport with clients and colleagues.

• Market Knowledge: An understanding of market dynamics and trends, enabling you to identify opportunities.

• Time Management: Strong time management and planning skills to balance multiple tasks and meet deadlines.

• Educational Background: A degree or diploma in business administration, environmental engineering, or a relevant field. We are open to candidates without experience who share our passion. Training will be provided.

If you're ready to be part of a groundbreaking sustainability movement and are eager to make your mark in the world of business development, we encourage you to apply. Join us at Circular Unite and help shape a greener, more sustainable future.

Responsibilities

Vendor, Partner, and Supplier Relationship Management

• Strengthen and maintain strong relationships with key vendors, suppliers, and strategic partners to ensure smooth operations and long-term business growth.
• Identify and build partnerships that align with business objectives and growth strategy.

Project Flow and Internal Procedures

• Streamline and optimize project workflows, ensuring that projects are executed on time and within scope.
• Coordinate with internal teams to follow up on procedures, track project statuses, and address any bottlenecks or delays.

Project Ownership and Revenue Growth

• Take ownership of specific projects, including managing timelines, resources, and deliverables.
• Expand current project volumes and initiatives to drive revenue growth.
• Identify opportunities for upselling and cross-selling within existing projects to maximize revenue potential.

VIP Client Relationship Management

• Maintain and strengthen relationships with current VIP clients, ensuring their needs are met and that they receive the highest level of service.
• Work closely with clients to identify opportunities for increasing their mining hash rate and expanding their engagement.

Client Support and Inquiries

• Act as a key point of contact for VIP clients, assisting with inquiries and providing timely responses to client needs.
• Provide tailored support for VIP clients, ensuring their expectations are exceeded and their mining activities are optimized.

Requirements

• 5+ years of experience in business development, account management, or client relations, ideally within the blockchain industry.
• Strong understanding of the cryptocurrency mining industry and products and services.
• Proven experience in managing relationships with high-value clients (VIPs), partners, and vendors.
• Strong project management skills with the ability to track progress, mitigate risks, and ensure project success.
• Excellent communication and negotiation skills, both written and verbal.
• Proactive problem-solving skills and ability to work under pressure in a fast-paced environment.
• Ability to work collaboratively with cross-functional teams to achieve business objectives

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our tax practice revolves around helping our clients effectively manage their tax obligations proactively and responsibly. As part of a global team of 35,000 tax professionals in 150 countries, you will advise clients on planning, compliance and reporting wherever the client has needs. Our unwavering commitment to quality service and our technical networks enable you to help clients reduce inefficiencies, mitigate risk and improve opportunities within their tax functions. Groups (or, as we call them – sub-service lines) within Tax include Business Tax Services, Global Compliance and Reporting (GCR), People Advisory Services, Indirect Tax Services, as well as International and Transaction Tax Services.

The opportunity

Our business tax services help clients succeed by assisting them with the strategic and operational challenges facing their tax functions, analyzing tax opportunities and benefits, and providing tax-related domestic and cross-border planning as well as compliance services for corporations Be part of the team that works closely with clients to build sustainable tax strategies; improve processes, controls and risk management; and supports clients in managing effective relationships with tax authorities.

Your key responsibilities

As a Business Tax Services Senior Manager, your main objective is to achieve business growth by developing and maintaining strong working relationships with key business decision-makers, informing them of our scope of services and communicating how these services benefit their organizations.

Skills and attributes for success

• Manage and coordinate business tax compliance and tax advisory engagements
• Develop budgets, determine resource requirements, and direct / monitor engagements
• Maintain continuous interaction with clients, manage expectations and ensure exceptional client service
• Team with tax professionals in other sub-service lines to provide comprehensive tax services
• Oversee the compliance management process and adapt to challenges in the process
• Participate in managing a compliance group by assisting with forecasting future compliance work, delegating work effectively, and resolving related issues
• Share knowledge to develop professionally and enhance service delivery. Facilitate open communication and supervise staff and peers
• Participate in recruiting efforts when necessary
• Contribute to a flexible, stable, and team-oriented working culture

To qualify for the role you must have

• University degree with a minimum of 9 years of relevant business tax experience
• A CPA / CA or other certification relevant to an area of specialization
• Excellent supervisory, analytical, organizational, and leadership ability
• Proven ability of managing complex and sizable assignments
• A commitment to learning in a tax technology environment
• Excellent command of spoken and written English.
• Experience working in public accounting firms

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

Our global transfer pricing practice is recognized as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals.

The opportunity

Are you ready to take control and deliver impact? Then join EY and gain experiences that will last a lifetime.

We’re looking for a Transfer Pricing Senior Manager to join our team.

Within Ernst & Young's International Tax Services (ITS) team, our global transfer pricing practice is recognised as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals. Providing a fully integrated approach to transfer pricing, our transfer pricing professionals undertake the following:

• Assistance with the preparation of transfer pricing policy and preparation of transfer pricing planning reports
• Preparation of transfer pricing documentation to substantiate transfer pricing positions taken
• Assistance with transfer pricing aspects of tax authority queries or formal audits
• Where companies would like up-front certainty on transfer pricing positions, assisting with applications for and negotiations of rulings and Advanced Pricing Agreements (APAs)
• Transfer pricing planning, including Operating Model Effectiveness projects that seek to obtain tax benefits from business restructuring
• Acting as the preferred advisor to multinational companies, addressing ad hoc transfer pricing queries

In your role as a Transfer Pricing Senior Manager you’ll:

• Analyse information, apply economic and financial knowledge to client situations, and develop effective approaches to clients' financial circumstances.
• Take a lead in developing recommendations and implementation plans.
• Develop and deliver transfer pricing and economic ideas with timely, responsive services and work products, and identify opportunities for transfer pricing and other services.
• Manage transfer pricing engagements and business development initiatives
• Assist in managing engagement economics by organising staffing, tracking fees and communicating issues to project leaders
• Build strong internal relationships within the transfer pricing team and across other services
• Coach and mentor staff

We’re looking for people with the following experience:

• Degree in economics, law, finance, tax or accounting; a CPA or similar certification
• At least 5 to 9 years of experience in transfer pricing or similar experience, with sound understanding of complex transfer pricing concepts
• Strong managerial, organizational, project management and analytical skills
• Good verbal and written communication skills

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.