We are seeking a highly organized and detail-oriented individual to join our growing team as an Account Executive/Assistant. In this role, you will provide essential administrative and support tasks to the Finance department, playing a key role in maintaining accurate and timely financial records.

What You Will Do At HeLa Labs?

• Process accounts payable and receivable transactions, including entering invoices, preparing payments, and reconciling bank statements.
• Assist with general ledger maintenance, recording and categorizing financial transactions.
• Prepare and submit basic financial reports, such as accounts payable and receivable aging reports, and reporting to management.
• Maintain accurate and up-to-date filing systems for financial documents.
• Assist with month-end closing procedures and other accounting tasks as assigned.
• Respond to inquiries from vendors, customers, and other stakeholders.
• Assist with annual financial audits.
• Perform other administrative and operational duties as assigned.

Our Ideal Candidates Would Have:

• Familiarity with blockchain transactions (Etherscan) and on-chain asset tracking (MetaMask)
• Accounting or Finance Diploma or equivalent required, associate degree preferred but not required.
• Understanding of basic accounting principles and practices.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite, including Excel and Word.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

What else is waiting for you?

• Competitive rewards package (Commensurate with experience)
• Be a part of the future of financial technology by doing something meaningful.
• Great career development opportunities in a growing company
• Passionate and collaborative team
• Family-like environment
• Up-level your technical skills and capital market knowledge
• Multi-cultural environment

Does HeLa Labs sound like the place you want to work in? Apply now!

Our client is a leading Multitech software company. This is a contract role with their Financial services team to support the Financial Controller in managing the month end close and forecasting and budgeting cycles.

Job Responsibilities:

Lead Month End Close Process:
• Analyze the P&L and follow up with stakeholders to ensure all accrual entries are accurately stated and completed
• Summarize and present month end P&L results, including variance analysis to management
• Collaborate with the outsourcing team to ensure month end close process is completed timely and with accuracy

Lead Forecasting and Budgeting Process:
• Leverage the Asia Forecasting and Budgeting models for ASEAN
• Partner with stakeholders to gain insights and achieve forecast and budget accuracy
• Summarize and present monthly forecast and annual budget numbers, including variance analysis to management

Systems, Tools and Processes:
•Deep understanding of the relevant systems, tools and processes is necessary to effectively perform job functions
• Identify and drive improvements in processes, support new business programs by leveraging innovative technology solutions, and work with policy owners to drive program improvements and compliance

Job Requirements:

• Bachelor’s degree in finance, economics, accounting, or related field is desirable
• Min 6+ years relevant experience in large multinational corporate is preferred
• Working with large volumes of data, able to simplify that in a view to present to management, able to explain variances in a clear manner
• Should be well versed in Tools/Systems: Excel, PowerBI
• Excellent cross-group collaboration skills, including the ability to comfortably communicate with senior management
• Motivated self-starter that can clearly identify and articulate to management the financial results and variance analysis
• Good presentation skills and able to communicate with clarity and in a concise manner

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

We are working with our client, an amazing FinTech media and exhibitions platform and they are now looking for an experienced Business Development Manager based here in Singapore as part of their expansion plans.

If you are passionate about business development and want to play a crucial role in generating sponsorship revenue across Asia at a high level, this is the perfect role for you!

Job Responsibilities:

• Developing client relationships with the goal of building long-term strategic partnerships
• Manage your sales pipeline, revenue forecast and account plans while working closely with key internal stakeholders.
• Successfully achieve sales targets and performance objectives for sponsorship within your area of coverage.
• Responsible for hitting personal targets as well as helping the team hit their overall targets.
• Building client relationships and maintaining them well.
• Keeping up to date about the market, customers, competitors and products to be able to sell the solutions well.
• Attending competitor events and travelling to meet clients quite frequently.
• Ensuring that the sales administration activities are completed

Your profile:

• 3-5 years of experience in sales; open on background but must be used to doing large deal sizes
• A great attitude and ability to build relationships
• A Bachelor's degree in business or related
• Solid track record in consistently delivering or exceeding sales targets of high cost ticket price or product
• Ability to travel quite frequently for business
• Self-driven personality, ability to work independently or as a team
• Excellent written, communication and interpersonal skills

This role offers the right candidate an excellent opportunity to join a great company with a competitive salary, commission and bonus scheme within a highly motivated sales environment.

If this position interest you and you have what it takes, apply now!

EA License No: (R22108421)

Agency License No: 11C4388

Kellanova is looking for a visionary Brand Manager to lead the product innovation efforts for Pringles. This role is pivotal in driving the brand’s growth through innovative product development and strategic market positioning. The ideal candidate will have a strong background in brand management, a passion for consumer insights, and a proven ability to bring new products to market successfully.

A Taste of What You’ll Be Doing:

• Innovation Leadership: Spearhead the development and execution of innovative product strategies that align with the Pringles 3 Year Innovation Masterplan.
• Market Research: Leverage relevant culinary trends to identify trends, unmet consumer needs, and competitive landscape to inform product innovation.
• Product Development: Collaborate with R&D, Regulatory and other cross-functional teams to develop new product concepts, from ideation through to commercialization.
• Consumer Insights: Leverage consumer insights to guide product development and ensure new products developed are winning food against identified competition.
• Cross-Functional Collaboration: Work closely with commercial innovation, trade marketing and supply chain teams to ensure seamless and OTIF product launches.
• Portfolio Management: Oversee the Pringles product portfolio, optimizing the mix to drive growth and profitability.
• Budget Management: Oversee budget allocation for product innovation projects, ensuring efficient use of resources.
• Stakeholders management: Build and maintain strong relationships with internal (countries) and external stakeholders, including agencies, suppliers, and key customers

We’re Looking for Someone With

• Experience: Minimum of 5 years of experience in brand management, with a focus on product innovation in the FMCG sector.
• Innovation Expertise: Proven track record of leading successful product innovation projects.
• Analytical Skills: Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
• Communication: Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
• Creativity: A creative thinker with a passion for developing unique and compelling product ideas.
• Project Management: Strong project management skills, with the ability to manage multiple projects and meet deadlines.

UFIT Performance Account Manager Job Description

Our Purpose

“Igniting Greatness”

Our Mission

“We empower every person within our community, through our Circle of Care, to go beyond what they think is possible”

Our 5 Values

Collaboration, Integrity, Empathy, Excellence, Empowerment

Reporting To: UFIT CEO

Job Summary: The UFIT Performance Account Manager will ensure a strong relationship with clients by maintaining high service standards and achieving business goals. This role involves setting and achieving targets, maintaining and growing membership engagement, and exceeding performance expectations.

Desirable qualities:

● A community driver - Possess exceptional oral and written

communication skills and is able to develop engaging content. You

should be a ‘people person’ with great customer service skills and the

ability to moderate online and offline conversations with our

community. Ultimately, you should be able to act as the face and

voice of our brand and manage all community communications.

● A goal-getter- Setting and achieving goals with our clients is the

single most important task our team has every day. The account

manager at each location needs to live and breathe this approach

and be committed to optimizing all processes to help our partners

and employees achieve their goals.

● An effective agent of change – Able to make all clients and

members feel valued, seen and heard, whilst simultaneously

ensuring the standards of each and every session delivered remain

high.

● Possess a Bachelors in Sports Science with 2 years of experience in a

corporate wellness/ fitness coaching environment

● Relevant coaching qualifications in PT, yoga and or Pilates would be

preferable

Roles and Responsibilities:

Summary:

● Provide tailored support for two distinct groups: members and office-

based staff.

● Enhance the existing Strong Body/Strong Mind program to deliver even

greater health and engagement outcomes, and taking the Program to

the next level.

● Create aglobally connected workforce, through Beekeeper, where

health and community thrive.

● Ensure constant focus and attention of clients on setting goals, achieving

results

● Conduct 3-5 classes per week

● Manage vendors and external freelancers to ensure service delivery and

standards are met

● Implement and ensure an “on brand” experience across the company

● The account manager will work closely with the UFIT SMT to ensure

continued engagement of the members

● Develop and promote online coaching, online seminars, and community

activations for the company workforce in-office; emphasizing wellness

and the importance of healthy lifestyles.

● Data driven; Management of the external class vendors and tacking data

and feedback from members and engagement per

program/class/seminar/etc

● Plan and develop Wellness seminars about Chronic Disease Management

and topics around the 5 pillars ; Movement, Recovery, Mindset, Nutrition,

Community modules.

● Assist in planning wellness activation events and UFIT events , including

speakers and health related demonstrations where needed

Business Development:

● Assisting the UFIT SMT with the promotion of key initiatives and

events to introduce UFIT and the Circle of Care to members

● Monthly and Quarterly reporting analysis

● Drive and focus on increasing more unique engagement through

classes and wellness seminars to get better reach with existing

member base and to reach a wider demographic

Operations:

● Oversee launch and implementation of the UFIT Brand and our

services

● Deliver excellent customer service and other administrative tasks

efficiently

● Oversee day-to-day operations of the Company’s wellness

● Plan and deliver Fitness Classes weekly

Human Resources:

● Setup and training of employees (how to use our coaching app,

booking systems and processes)

● Liaise with existing UFIT staff to deliver seminars, classes and

wellness events

● Manage budget allocated for the cost of instructors and health

professionals where needed.

Personal:

● At all times conduct yourself in a manner befitting an exceptional

UFIT employee, characterized by our values of Excellence,

Empowerment, Integrity, Empathy and Collaboration.

● Model an excellent professional attitude toward your clients and lead

the cultivation of an integrated team atmosphere

● Possess a strong awareness of customer satisfaction

Key Performance Indicators: (TBC)

● Achieve the monthlyengagement targets for the company

● Create Wellness curriculum

● Onboarding of all employees onto the wellness platform

● Number of clients on engagement in Classes and wellness activations

● Unique user attendance for classes

● Integration; Number of referrals Circle of Care PT into the various

UFIT Hubs

● Delivery and reporting of team results and celebrating client/

member milestones

SALES MANAGER - SINGAPORE

The Sales Manager will be responsible for overseeing and driving the performance of the Hotel101 Sales team (Happy Ambassadors), supporting and implementing strategies to meet sales targets, and maintaining long-term relationships with key clients. The ideal candidate will have a strong sales background, leadership skills, and the ability to work collaboratively across teams to exceed business objectives.

Interested parties please email CV and/or cover letter to: [email protected]

RESPONSIBILITIES

• Sales Leadership: Lead, coach, and motivate the sales team to achieve individual and team sales targets.
• Strategy Development: Develop and implement effective sales strategies to expand the Hotel101 customer base and increase revenue across direct sales and develop strong referral network
• Client Relationships: Build and maintain strong relationships with key clients and prospects, ensuring customer satisfaction and loyalty to Hotel101.
• Performance Management: Monitor and evaluate the performance of the sales team through regular performance reviews, enforcing clear KPIs and objectives, and providing constructive feedback.
• Training and Development: Identify skill gaps and provide ongoing coaching, training, and professional development opportunities to the sales team.
• Sales Forecasting & Reporting: Provide accurate sales forecasts, market analysis, and reporting on sales performance to senior management.
• Cross-functional Collaboration: Work closely with marketing, customer service, product development, and other departments to align sales strategies with business goals.
• Market Intelligence: Stay informed of market trends, competitor activities, and industry changes to identify new business opportunities and adjust strategies accordingly.
• Budget & Resource Management: Assist in setting and managing sales budgets, ensuring efficient allocation of resources.
• Problem Resolution: Handle customer inquiries, complaints, and issues promptly, ensuring high levels of customer satisfaction.

QUALIFICATIONS

• Bachelor's degree /Diploma in Business, Marketing, or related field (preferred).
• Minimum of 5 years of experience in sales, with at least 2 years in a sales management role.
• Proven track record of achieving or exceeding sales targets and driving team performance.
• Strong leadership, coaching, and team-building skills.
• Excellent communication, negotiation, and presentation skills.
• Ability to analyze data, make informed decisions, and adapt sales strategies accordingly.
• Proficient in CRM software, Microsoft Office Suite, and sales management tools.
• Strong problem-solving skills and the ability to handle complex situations with professionalism and tact.
• Experience in Financial Institutions and Hospitality is a plus.

ABOUT HOTEL 101 GLOBAL PTE.LTD.

[www.hotel101global.com] Hotel101 Global Pte. Ltd. is a Singapore-registered worldwide hotel operator and subsidiary of DoubleDragon Corporation. DoubleDragon Corporation, was established by Chairman Edgar Sia II (founder of Mang Inasal) and Co-Chairman Tony Tan Caktiong (founder of Jollibee Foods Corporation). The investment holdings company is publicly listed on the Philippine Stock Exchange (Ticker: DD), with over US$2.8 billion in assets primarily in real estate including CityMall shopping malls, CentralHub industrial warehouse and a pipeline of over 8000 hotel rooms under the Hotel101 brand.

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We have an opening for the following position:

Information Systems Assistant Manager

Responsibilities:

• Provide user support
• Managing information technology and computer systems
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas and implement strategic solutions in time
• Preserve assets, information security and control structures
• Install, configure, and maintain desktop operating systems and applications
• Provide Windows Server (2012/2016/2019) administration
• Provide Microsoft 365 administration

Requirements:

• Good networking skills
• Good communication and interpersonal skills
• Strong problem-solving, critical thinking and decision-making skills
• Advanced leadership and conflict management skills
• Excellent attention to detail
• Great project management skills, including organization, planning, time management and prioritization
• Experience with Windows Desktop OS
• Experience with Windows Server OS
• Experience with Microsoft 365

A competitive and attractive remuneration package awaits the successful candidate.

Please submit your resume stating qualifications, work experience, current and expected salary.

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

Join the International Payments team at Coinbase and help shape the future of payment integrations in countries worldwide.

The International team is known for its innovative and customer-centric approach. You will have the chance to fuel your passion for building world-class products that promote cryptocurrency adoption globally. Our team enables users across the globe to deposit and withdraw funds from their Coinbase accounts. By identifying and integrating with leading payment providers, you will directly influence crypto accessibility worldwide.

As the Engineering Manager for the team, you will partner with internal teams and external partners to expand Coinbase's portfolio of fiat onramps and offramps in strategic markets. This is a unique opportunity to be at the core of Coinbase's intensified focus on international market expansion. You will directly contribute to making Coinbase the leading cryptocurrency platform by setting industry standards for reliable and fast payments. You will oversee 7-8 engineers based in the APAC timezone, managing people and projects while directly contributing to the implementation of these payment rails. You will collaborate closely with International Product Managers and work with Payments Platform, Finhub, Risk, and Finance teams to build safe and trusted payment integrations.

Our teams use a mix of industry-standard technologies such as Golang, Python, and React, alongside our internal Payments Platform, to deliver solutions supporting billions of dollars in transaction volume. Our primary customers are retail Coinbase users outside the US, and our work ensures they can deposit and withdraw funds quickly and reliably.

What you’ll be doing (ie. job duties):

• Build and manage full-stack engineering teams, to guide the development of features, services, and infrastructure across both web and mobile.
• Coach your direct reports to have a positive impact on the organization and support their career growth.
• Collaborate with engineers, designers, product managers, and senior leadership to translate our vision into a tangible roadmap on a quarterly basis. Break down complex projects into smaller pieces and lead the iterative design and implementation process.
• Be a thoughtful technical voice within the team, aiding in diligent architectural decisions and fostering a culture of high-quality code and engineering processes.
• Collaborate with Product and Engineering teams to ensure successful delivery and operation of multi-tenanted, distributed systems at scale.
• Work closely with our talent organization to identify and recruit exceptional engineers who align with Coinbase's culture and contribute to our products.
• Contribute to and take ownership of processes that drive engineering quality and meet our engineering SLAs.

What we look for in you (ie. job requirements):

• At least 7 years of experience in software engineering.
• At least 2 years of engineering management experience.
• You possess a strong understanding of what constitutes high-quality code and effective software engineering processes, creating an environment that fosters these principles.
• An execution-focused mindset, capable of navigating through ambiguity and delivering results.
• An ability to balance long-term strategic thinking with short-term planning.
• Experience in creating, delivering, and operating multi-tenanted, distributed systems at scale.
• You can be hands-on when needed – whether that’s writing/reviewing code or technical documents, participating in on-call rotations and leading incidents, or triaging/troubleshooting bugs.
• Your passion for building an open financial system that brings the world together drives you to excel in this role.

Nice to haves:

• Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.

Job #: GCEM06SG

IN.FOM (www.infom.asia) is a regional communications agency founded in Jan 2011 by two highly-experienced and respected communicators who believe in hands-on direct-to-client counsel and deliver results that matter. In the last few years, we have won numerous local and regional industry accolades for the many communications campaigns that we have conceptualised and delivered for our clients that include Samsung, Grab, Intel, Expedia, Poly, Herbalife and SGInnovate.

In addition to being named Singapore's PR Agency of the Year in 2015, 2017 and 2019 by IPRS; and the Best Global Technology Agency by Holmes Report (now known as PRovoke) in 2018, we have also won the "The Best Specialist Agency To Work For in Asia Pacific" award in 2017. In 2020, we were named by PRovoke as one of seven Agencies of the Decade in Asia Pacific.

Role

You should be an experienced, broadly capable project and communications manager or director with at least 5 years’ experience in a similar role in a PR agency or in-house, able to handle a wide range of assignments, projects and/or clients with a high degree of success and independence. You have the confidence and support of multiple client contacts.

Capabilities Expected

You are able to demonstrate high-level professional knowledge and skills, and should be able to manage a piece of a large account or a few smaller ones, with little top cover from your team leader.

You should have project management, budgeting, counseling, programming, people management (third party event organisers, and related personnel), and emerging business development skills.

You take responsibility for the projects that you manage, providing excellent client service, applying the agency’s best resources, and successfully managing people involved in projects and managing profitable growth.

Account Management

• Perform day-to-day account work which may include: developing program activities and a wide range of written materials (including strategy papers and press releases), coordinating events, maintaining client and media contacts, managing projects performed with and by others and supervising more junior staff
• Develop and manage projects/programs, including implementation plans, evaluation mechanisms, staffing plans, budgets and timelines
• Independently handle several small accounts or major projects of a large account, performing much of the day-to-day work with assistance from both more junior and more senior staff as appropriate
• Client’s primary day-to-day contact on projects, or, for smaller accounts, is the contact for the full account
• Develop presentations for clients relative to project management/program status under the supervision of the team leader
• Keep team(s) appropriately informed and involved in projects
• Identify and secure help on emerging account problems
• Able to articulate and apply agency vision, goals, practice areas and capabilities
• Fully familiar with the communications plans for accounts and understands and track clients’ businesses
• Act as a liaison between client, outside suppliers (graphic designers, photographers, A/V houses, etc.) and, as appropriate, other internal and external audiences (e.g., employees, media, interest groups)
• Communicate with client contacts and others in a professional, positive and appropriate manner
• Generally familiar with the work of other account teams

Professional Skills

• Growing depth and diversity of account experience to provide informed public relations counsel
• Strong understanding of public relations and a demonstrated ability to achieve public relations objectives
• Develop and draft programs materials based on team input
• Oversee and direct media campaigns. Has established relationships with senior print and broadcast journalists
• Capable writer and able to generate a range of materials (e.g., client memos, press releases, speeches, articles, case histories, byliners, backgrounders, op-ed pieces, brochures and collateral materials as well as program proposals, which require minimal editing
• Demonstrate competence at using internal and external research capabilities and in preparing in-depth analyses
• Able to contribute to presentations using internal or external resources
• Balance work load and tasks, communicating effectively with team members to reliably implement assignments on budget and on time
• Demonstrate solid teamwork capabilities while beginning to build supervisory skills
• Efficiently and effectively plan and manage events (e.g., press conferences, media tours, analysts meetings, advocate briefings, etc.) with minimal supervision

Cloudstreet has been awarded two stars from Michelin.

Helmed by Chef Rishi Naleendra, Cloudstreet is an amalgamation of thoughtful, expressive food, artisanal, progressive wines and warm, immaculate service. We are seeking an Assistant Restaurant Manager to join our fine dining restaurant focused on modern and innovative cuisine.

As an Assistant Manager you will be responsible for providing assistance to the Executive Chef and Restaurant Manager of the outlet. You will be ensuring optimum service performance, exceptional guest service and maximum profitability of all functions.

• Maintains a commitment to customer service and guest satisfaction.
• Manages the restaurant team.
• Ensures cleanliness of the restaurant, including inspecting table tops and side stations.
• Enforces high standards of hygiene and sanitation within the outlets.
• Supervises the performance, attendance, attitudes, appearance and conduct of service team.
• Helps to implement strategies to continually improve revenues.
• Assists with the development, training and inspiration of outlet staff.
• Manage team to exceed service standards to exceed goals.
• Instils a calm, organized approach in all stressful situations.
• Assists with ordering all necessary office supplies and ensures proper stocking levels.
• Hold employees accountable for performance, and will discipline associates when needed.
• Takes a proactive approach to coaching and counselling
• Other adhoc duties as assigned from time to time.

Job Requirement

• GCE N / O Level onwards
• At least 3 years of relevant experience as an Assistant Restaurant Manager in F&B Industry.
• Preferably with working in a fine-dining restaurant
• Able to lead a team of people under your care in the Front of House (FOH)
• Able to multitask and work efficiently under pressure
• Good communication and customer service skills
• Food & Hygiene certificate will be an added advantage.

Staff Benefits

• Good Basic Salary + Birthday Leave + Staff Discount
• Staff meals will be provided by restaurant
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance)

AWS Infrastructure is looking for a talented, driven, and highly analytical, Supply Chain Manager with demonstrated experience driving process improvement.

This role manages (contract manufacturing) vendor(s) critical to the successful fulfillment of hardware to AWS data centers globally. The role is primarily responsible for Site Performance (output, quality, efficiency, costs), CM Partner Relationship Management. The primary performance metrics associated with this- role are target daily / weekly output, SLA adherence as an input to AIS Capacity Delivery Reliability (CDR), First Pass Yield and on-time NPI readiness for all rack types enabled within the region. Secondary metrics include staffed site capacity utilization, Clear-To-Build, server bone-pile, and Racks-in-Transit (RIT).

Key job responsibilities
1. Day-to-day management responsibility for high velocity assembly operations
2. Act as point of escalation for all vendor related issues
3. Manage vendor operational excellence through data driven metrics and continuous improvement activities
4. Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
5. Drive complex business analysis to identify business opportunities to improve internal and external processes
6. Work cross-functionally to identify and apply best practices and continuous process improvements
7. Influence internal technical teams to drive multisystem process & system changes
8. Provide scalable solutions for continued scale product and service offerings
9. Set project requirements and drive results across internal and external
10. Drive continuous improvement initiatives to lower risks and reduce lead times.
11. Influence partner processes, technologies, and policies to achieve mutual benefits for both organizations in a sustainable manner.
12. Analyze production schedules and demand forecasts, ensuring our customer requirements are met, whilst maximizing site utilization
13. Drive complex business analysis to identify business opportunities to improve internal and external processes

A day in the life
1. Review Production Metrics and Escalations: Begin the day by reviewing key performance indicators (KPIs) from the previous day’s high-velocity assembly operations. Identify any immediate escalations from vendors or internal teams and address them quickly to prevent production delays.
2. Cross-Functional Meeting on Supply Chain Efficiency: Attend a cross-functional meeting with stakeholders from procurement, logistics, and manufacturing to discuss ongoing supply chain initiatives. Review progress on strategic initiatives, focusing on reducing lead times and lowering overall costs.
3. Vendor Operational Excellence Review: Analyze vendor performance metrics, including delivery times, quality control, and adherence to contracts. Identify trends or issues, and use data-driven analysis to recommend performance improvements. Lead a discussion with key vendors to drive continuous improvement initiatives.
4. Business Process Analysis and Improvement: Dive deep into business analytics to identify potential areas for improving internal and external processes. Present findings to relevant teams and propose scalable, data-backed solutions to enhance production efficiency and customer satisfaction.
5. Team Sync on Technical Systems Changes: Collaborate with internal technical teams to discuss necessary system changes that can drive improved efficiencies in cross-functional processes. Provide clear requirements and set project timelines to ensure system updates align with production goals.
6. Meet with a key vendor partner to discuss mutual benefits of ongoing initiatives. Discuss potential process improvements, technology upgrades, and long-term partnership strategies that will drive value for both organizations.
7. Project Management and Results Review: Check on the status of ongoing projects with internal and external teams. Ensure deliverables are on track by reviewing timelines, setting expectations, and mitigating any risks or roadblocks. Push for results in line with operational goals.
8. SOP Review and Compliance Check: Review Standard Operating Procedures (SOPs) for material management processes. Ensure these are up-to-date and in compliance with both company policies and regulatory standards. Identify any gaps and set action plans to address them.

9. Production Schedule Review and Forecast Analysis: Review production schedules and demand forecasts for the upcoming weeks. Ensure that customer requirements are being met while maximizing site utilization. Make adjustments as needed to balance efficiency and flexibility in the supply chain.
10. End-of-Day Review and Continuous Improvement Planning: Reflect on the day’s activities and prepare a summary of key outcomes for the management team. Set goals for the following day, focusing on continuous improvement initiatives, particularly around lowering risks and reducing lead times.

Job Summary:

Are you passionate about building client relationships and driving success? Love FX trading and want to work with both buy-side and sell-side clients? This might be the perfect role for you! We’re looking for a Customer Success Manager ready to take on a dynamic, client-focused, and revenue-driven role. As part of our team, you’ll be the key link between our clients and our robust FX trading solutions—BidFX and MaxxTrader—serving major financial institutions in the APAC region.

What You’ll Do:

• Be the trusted advisor to our clients, helping them leverage our platforms for their unique goals.

• Grow revenue by spotting cross-selling opportunities—our Sales team will thank you!

• Manage new client onboarding projects and coordinate across teams to ensure smooth, timely implementations.

• Make regular onsite visits for training and strategic account planning. • Work with mature clients to optimize their experience and provide world-class service.

What We’re Looking For:

• Good experience in customer success, account management, or relationship management in institutional FX is a must (experience with buy-side and sell-side clients is a huge plus!).

• Ability to communicate and influence at all levels, including executive and C-level.

• Excellent multitasking skills and attention to detail—whether managing projects or prioritizing client needs.

• Tech-savvy, with knowledge of eFX trading and messaging protocols like FIX.

• Proactive, client-focused, and eager to solve problems.

Position Overview

Our client is looking for an individual to drive the technology development plans and systems to support the planning and implementation of a public healthcare project.

You are expected to work closely with the key partners and related stakeholders across the public sector and healthcare domain on technology planning and strategy for sector-wide digitalization.

Roles & Responsibilities

• Work with different stakeholders’ agencies or workgroups to co-develop impactful technology development plan and strategy to realise the business and policy outcomes.
• Conduct research to discover market shift and trends in the related sectors and provide useful analysis and insights to support strategic decisions.
• Look for new ways to apply emerging technologies to meet business needs and to foster productive or innovation culture.
• Apply methodology such as design thinking or user experience approaches and tools to deal with complex issues and to identify current state’s gaps and opportunities.
• Evaluate and recommend a range of possible solutions for future state’s roadmap and development while ensuring the overall strategic vision and directions are aligned.

Requirements

• Degree from a recognized university with some recent knowledge and experience with methodology such as design thinking or user experience.
• Participated in at least one complete cycle of application project or product development.
• Reliable team player that takes initiatives and willing to put in extra effort to ensure success.
• Keen and quick learner with a positive attitude in dealing with complexities and tough challenges and able to adept at balancing multiple projects/tasks concurrently.
• Possess problem-solving skills to identify issues accurately, communicates effectively, and handles conflicts constructively.
• Open to different perspectives and flexible to adjust to unexpected changes or challenges when necessary.
• Experience in technology planning and development in healthcare industry or community care sector is an advantage

Morgan McKinley Pte Ltd

Darius Guo Jia Qing

EA Licence No: 11C5502

EA Registration No. R1549724

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “A world effortlessly connected" and the mission of the organization is “Collectively enrich customer journeys and reinforce their loyalty by creating tailored solutions that empower us beyond our own individual capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 25 member airlines.

Based in Singapore, the Senior Manager - Marketing & Communications will report to the Director - Communications & Marketing and play a vital role in integrating brand building messages for Star Alliance. The scope includes marketing campaigns, social media, external communications and alliance-wide employee communications - with the intention to synergize them all.

The Senior Manager will work collaboratively with other managers in the team, and develop, execute and manage the daily marketing & communications remit, critically ensuring the one coherent overarching message is delivered. The role will bridge the marketing & communications team to the management team.

Job Summary

Integrated Marketing Communications:

• Oversee and synergise communications across channels – brand communications, marketing campaigns, social media and PR & Communications
• Align internal (Alliance-wide employee communications) and external (customer facing) communication.
• Identify messaging opportunities at Star HQ events through the year.

Social Media Brand Building:

• Sole ownership of social media brand building, including the relationship with the social media agency for brand building – global and China

Stakeholder Management:

• Be the point of contact for all product managers to discuss communication ideas related to their products and create communication for awareness.

Your Profile

• A minimum of 8 years work experience in Marketing and/or Communications
• At least a Bachelor’s degree in Marketing, Communications, or a related field.
• Solid marketing fundamentals, including brand strategy and social media.
• Excellent written and verbal communication skills.
• Creative mindset with the ability to think outside the box.
• Strong organizational and multitasking skills.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

Exciting Opportunity for Fresh Graduates: Events, Executive!

Are you a graduate passionate about Events and ready to unleash your potential and skills in a supportive environment?

Role: Events, Executive

Location: Singapore

Salary: S$3,000 - S$4,000 per month

Requirements & Responsibilities

• Strong interest in event and project management
• Provide event logistics support and coordination for planning and execution of events
• Relationship builder and a genuine willingness to support team members in event preparation and research work
• Ability to contribute and work within tight schedules
• Willingness to travel when required

Ineterested? Click apply today!

EA License Number: R2198671

Agency License Number: 11C4388

Assistant Security Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Report for duty as per schedule in roster and be in attendance for the daily 15 minutes pre and post shift briefing
• Don essential company issued equipment such as Mobitalk, Bluetooth device, torchlight and pocket mask during duty
• Be in-charge of the Hotel Security Control Room as well as for the day to day operations
• Ensure all official security documents are handled accurately in accordance to SOP
• Completes the daily Management Task List
• Go through the daily analysis report, security documentation by the operational team, security and safety books as well as to review the deployment sheet to ensure all are in order
• Collate and number (HIR) reports, completes the daily overview report, conduct investigations, record statements, interview eyewitnesses and perform onsite investigation and involve the Authorities, if necessary
• Ensure all security equipment and documentation are operational and in good working order
• Conduct system check for Fire live-saving system (FPLS) during shift
• Ensure all security personnel are fully briefed on major events of the hotel and conduct regular SOP training and review
• Prevent situations that could jeopardize the reputation of the hotel
• Oversee critical and sensitive functions until completion and give command & control the operations during an emergency
• Document all incidents occurred in the hotel in connection with crime, subversions, potential liabilities and insurance requirements
• Assist colleague in handling of unusual guests or colleagues’ problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, colleague or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance and natural disasters
• With all reports and events encountered, constantly review the department’s operational needs working towards efficiency
• Overall in charge of Lost & Found items and handing over to the authorities
• Supervises planning and deployment of security personnel within the team and shift
• Plan and deploy coverage for all access points as assigned to ensure no unauthorized entry / prohibited articles
• Check security personnel are at the deployment hourly for situational report
• Guide Security personnel to adhere to operating procedures
• Cover Security personnel duty during breaks or as and when required
• Assist with preliminary investigations such as key reading, CCTV review, interview and ground surveillance
• Update the Security Department of incidents within 2 hours of occurrence via official mobile application group (Synopsis)
• Create Hotel Incident Report (HIR), Glitch Report, and record in Daily Occurrence Summary for all incidents
• Ensure all handing over and taking over security documents / equipment are in order and in accordance to SOP
• Participate and conduct all security, safety and medical training and exercises
• Ensure accountability of Visitor, Contractor, Casual Labor, Part-time passes
• Ensure accountability of all hotel keys (physical / electronic) in the key press and ensure records are in order
• Address and respond to all FPLS alarms immediately
• Dispatch HEAT / CERT to location of alarm as soon as alarm is activated
• Check Know cross system during duty for any jobs dispatched to Security Department
• Report any non-compliance / non-performance of security personnel to Director of Security
• Liaise with vendors for follow-up on rectification of equipment
• Address any other tasks instructed by Assistant Security Manager / Director of Security
• Plan and schedule Security Department duty roster
• Assist to manage TIMES Software (Duty roster, OT requisition, Time sheet, Leave Approval)
• Assist to manage Material Controls for purchasing purposes
• Be part of either Safety, Fire safety, Personal Data committee
• Complete projects as assigned by Director of Security

• Responsible for one sub-segment or a complete product portfolio of the business and manage, for the Group, the full marketing strategy for its portfolio (Vision & Roadmap, SPRINT, Launch, support to MARCOM; Portfolio Management incl. EOL, TCO).
• Responsible to drive the business in order to build revenues and profitability today and in the next 1 to 3 years for its assigned sub-segment / product portfolio, with limited support of the Business Segment Manager.
• Market Analysis & Customer Intimacy :                                                                                    Understand trends, identify partnership opportunities, be close to the market, synthetize customer insights, analyze how to create differentiation, value pricing, …)
• Create a clear vision & 1-3-year roadmap :                                                                                      Define company vision and 1-3 year growth/profitability objectives, make & defend business plan
• Product Roadmap Execution & Delivery :                                                                                          Define new product candidates & prepare SPRINT, define & prioritize segment product cost reduction plans and performance upgrades. In cooperation with R&D, prioritize R&D resources according to highest possible ROI / business strategy. Communicate the roadmap and plans to the wider organization, …
• Product Launch & Downstream Product Management :                                                            Define & contribute to development of communication programs, marketing campaigns, tools, and training programs aimed to drive profitable growth and visibility for internal, external stakeholders, support Product Launch, product administration, …
• Business Support :                                                                                                                          For important projects, support commercial team during pre-sales phase and/or coordinate internal resources to deliver required support to close the project.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences.

This critical team is responsible for managing enterprise risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

Responsibilities:

• Work with massive amounts of digital data (Web, App, API) and sophisticated tools in an industry leading Big Data environment.
• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to revolutionize the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system.
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into actionable information
• Leverage the power of closed loop through Amex network to make decisions more intelligent and relevant
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions

Qualifications:

• PhDs in a quantitative field (Computer Science, Statistics, Mathematics, Physics, Operation Research and etc.) with hands-on experience leveraging sophisticated analytical and machine learning techniques. PhD degree with practical experiences NLP is a significant plus.
• Expertise in an analytical language (Python, R or the equivalent), and experience with databases (Hive, SQL, or the equivalent). Knowledge of SAS is a plus but not required.
• Deep understanding of machine learning/statistical algorithms such as deep learning and boosting. Experience with data visualization is a plus
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution and deliver business insights.
• Ability to work effectively in a team environment
• Independent thinker who’s organized, has great attention to detail, and can multi-task
• Strong communication skills
• Ability to learn quickly and work independently with sophisticated, unstructured initiatives
• Ability to integrate with cross-functional business partners worldwide
• Proficient in presentation tools, including Excel and PowerPoint
• Minimally 2 years and above of relevant experienceand diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are looking for a dynamic Country Manager who is strongly aligned with the mission to redefine investing and empower people to build long-term wealth. You are passionate about the service delivered to our clients on and off-APP. This is a role for a visionary leader who knows how to craft strategies that inspire—not just on paper, but in action—energising teams to deliver results that matter.

You care about building businesses, elevating people, and turning ambitious goals into reality. For someone preparing for a future C-suite role, this is your chance to own Singapore’s growth story while honing the leadership skills that will shape your career. You’re not just about personal success—you’re about bringing people along for the journey, building a legacy of shared achievement.

Key Responsibilities

• Develop and implement the business growth strategy for Singapore.
• Collaborate with Marketing and Product to achieve AUM growth, customer acquisition, and retention goals.
• Oversee day-to-day operationalisation of quarterly and yearly plans with direct reports and teams you collaborate with.
• Identify and act on new business opportunities, including partnerships and product innovations, to enhance our competitive position.
• Own the CSAT and NPS scores for Singapore and work on continuous improvement.
• Drive initiatives to differentiate the customer experience and expand market share.
• Represent the brand and our house investment view at any external engagement.
• Build, lead, and develop high-performing teams.
• Foster a culture of accountability, collaboration, and innovation.

• 12+ years of professional experience of which at least 3 years managing teams and growth/PnL responsibilities.

• Experience in Start-ups/Scale-ups, Marketing/Business Development or Management Consulting. Understanding of the Singapore Fintech industry is a must. 
• Demonstrated track record of delivering growth in digital & tech-led environments.
• Able to lead through influence in a cross-functional international environment.
• Strong interpersonal and analytical skills.
• Passion for Investing is a must.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

About the role

We are looking for a Singapore Strategic Partnerships Manager that is excited about the below Mission and Outcomes over the next 6-12 months.

Mission: Develop Strategic Partnerships for Sleek in Singapore that drives meaningful business impact

Outcomes: 

1. Identify and secure high-impact partnerships and develop a pipeline of potential partners in Fintech, eCommerce, and other relevant industries to drive new customer acquisition.
2. Focus on identifying and signing partnerships with organizations that align with Sleek's value proposition and have the capacity to deliver 15 new customers/month within 3 months, scaling to 60 new customers/month by 12 months.
3. Strategically manage relationships to achieve revenue growth milestones of $5k/month within 3 months, increasing to $35k/month by 12 months, while ensuring alignment with Sleek's business objectives.
4. Implement strategies to optimize partner performance, ensuring increased customer and revenue contributions over time.
5. Work closely with internal teams, including marketing, sales, and operations, to design and execute solutions for partners. Support seamless implementation of partnerships, monitor performance metrics, and ensure partners are equipped to deliver on agreed goals, including incremental customer and revenue growth.

To do this, you will have a minimum of 5 years experience as a Strategic Partnerships role in a start-up or tech company in Fintech, eCommerce or EOR industry  with a proven track record of signing new partnerships and driving meaningful, incremental growth. You will be located in Singapore.

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

Data driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations with kindness build empathy, trust and great working relationships.

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 3-4 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our S$1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

About the interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability.

Whether the interviews are held over video call or in person will depend on your location and the role. 

Introductory call & Career Deep Dive

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Role-Related knowledge interview

• A ~30-60 minute chat with the Hiring Manager and/or another member of the team to validate your technical aptitude for this role.

Behavioural fit assessment

• A ~60 minute chat, usually with a member of HR or the leadership team
• We’ll dive into some recent work situations to understand how you think and work

Reference interviews

• We’ll have 2-3 short phone or video calls with references that you provide to us
• So as to not delay your offer, we may ask your permission to have these calls earlier on in the interview process

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

The incumbent will be required to:

Primary Function

• Handle guest telephone and email inquiries and improve guest experience score.
• Offer appropriate room types and price inclusions, upsell, and handle price objections.
• Ensure all reservations are thoroughly reviewed before the guest’s arrival.
• Review daily reservations booked, reservations cancelled, and arrival reports.
• Manage group block activities, e.g. cut-off dates, rooming lists, pick-up, wash, etc.
• Track sales and promotions and provide feedback to Sales & Marketing departments.
• Manage the department’s roster and guide team members in executing operational tasks.
• Advocate Revenue Management culture across all hotel departments.
• Communicate rates, monitor call quality, and manage forecast, pick-up and actual revenue data.

Revenue Management

• Manage and maintain Opera Cloud PMS and Synxis CRS for rate loading, close-out and open-up dates, rate restrictions, occupancy monitoring, overbooking management, and inventory control.
• Assists in achieving maximum room rate, yield and conversions.
• Monitor the reservation process and ensure accurate room type, market codes, source codes, and rate codes.
• Communicate all current rates, packages and promotions to the front office.
• Ensure block allotments are loaded and released on time.
• Manage “no show” reservations and ensure accurate charging.

Finance Management

• Process deposit, posting charges, and noting billing instructions in the hotel system.
• Ensure accurate payment is routed accurately to company accounts.
• Ensure package elements are accurately allocated.
• Ensure accurate information is communicated to guests, e.g. payment, guarantee, cancellation, and no-show policy.
• Ensure all commissions payable are accurate and submitted to finance timely.

Reporting to the Company Secretary and Head of Corporate Affairs, the successful candidate will be responsible for the following:

Compliance Management

• Ensuring compliance with Singapore Companies Act, Singapore Stock Exchange (SGX) rules, Hong Kong Stock Exchange (HKEX) rules and other regulatory requirements in other jurisdictions where company subsidiaries are incorporated.
• Monitoring, interpreting, and implementing updates to regulatory requirements, ensuring timely communication and execution of changes.

Board and Management Support

• Assisting the Company Secretary to prepare materials for board and management approvals, shareholder meetings, and other corporate events.
• Overseeing the publication of SGX and HKEX announcements and circulars, ensuring accuracy and compliance.
• Providing support for regulatory updates and other governance matters as required.

Subsidiary Management

• Taking responsibility for subsidiary governance, including preparing and coordinating subsidiary board approvals.
• Overseeing the preparation and submission of regular reporting requirements for subsidiaries.

Corporate Governance Projects

• Participating in projects aimed at enhancing corporate governance systems.

Documentation and Communication

• Drafting, reviewing, and finalising various corporate documents, ensuring accuracy and attention to detail.
• Collaborating with internal and external stakeholders to ensure smooth communication and processes.

Job Requirements:

• As required under the Accounting and Corporate Regulatory Authority for the company secretarial role (candidates currently pursuing courses or examinations to obtain the required qualifications will also be considered).
• Demonstrated experience as a company secretary or in corporate secretarial roles, preferably in SGX- or HKEX-listed companies.
• Hands-on knowledge of corporate governance, board management, and regulatory compliance in a listed company environment is advantageous, with relevant experience in working with HKEX-listed companies being a significant advantage.
• Exceptional drafting skills, with the ability to prepare clear and concise legal and corporate documentation.
• Meticulous attention to detail, ensuring the accuracy and professionalism of all work products.
• Strong organizational abilities to manage multiple, complex responsibilities and ensure timely delivery.
• Proven experience in streamlining processes to improve efficiency and alignment with corporate goals.
• Excellent interpersonal skills, with the confidence and ability to engage, influence, and build strong relationships with stakeholders across all levels of the organization.
• Collaborative and proactive approach to problem-solving and team support.
• High degree of integrity and discretion, with a strong commitment to maintaining confidentiality.
• Positive attitude, resilience, and dedication to producing high-quality work in a fast-paced environment.
• Proficiency in business Mandarin and written business Chinese is advantageous.

As a Senior Project Manager, you will contribute to the successful delivery of customer onboarding and solution implementation services for both our SaaS and on-premises clients. Working with the Professional Services team, you are responsible for successful management and execution of multiple concurrent customer projects, while providing timely project reporting on status and budget. Furthermore, you will effectively manage product dependencies by working in collaboration with the Product & Engineering team.

What You'll Do:

• Manage delivery of services (customer onboarding and solution implementations) by the Professional Services team.
• Lead full project lifecycle from initiation to closure, working with a team of Financial Engineers, Quantitative Analysts and Solution Architects / Developers, to deliver client requirements on schedule and within budget.
• Coordinate and lead planning sessions for project development and execution.
• Present recommendations for effective consensus decision making, taking into consideration risk analysis and impact assessment for project milestones.
• Create and manage project resources and cost estimates, and monitor actual project expenditures against project estimates and budgets.
• Provide accurate and timely budget reporting and work in collaboration with PMO for supporting month-end invoicing.
• Manage client and internal stakeholder expectations to maintain productive and engaged relationships.
• Communicate effectively to senior executive team with key project reporting including status and risk management.
• Be the liaison between Numerix and our customers for business, technical, and other project team meetings.
• Partner closely with Customer Support for handover of client solutions to ensure a smooth transition to business operations team.

Measures of success:

• Projects delivered within schedule and budget as outlined in the Statement of Work.
• Onboarding efficiency (project scope) tracked against success criteria set out in Solution Design and change control to effectively manage scope changes.
• Operational efficiency in PMO by tracking and approving time in NetSuite diligently.
• Customer NPS in context of success criteria set for specific opportunities.
• Lead and mentor team members and syndicate knowledge and lessons learned across project management team.

What we're looking for:

• At least 5 to 7 years experience in project management.
• Strong demonstration, communication, and interpersonal skills are a must.
• Strong understanding of the Software Development Life-Cycle (SDLC) and best practices of the same (preferably Agile) and development tools like JIRA.
• Experience with cloud-based native services and SaaS offerings.
• Experience using Microsoft Project and SharePoint.
• Experience using Jira and Confluence.

Extra Credit:

• Graduated with an advanced degree (Masters) in a technical or business discipline.
• Worked as a consultant and/or other professional/client services teams on software implementation projects or some experience in product management.
• PMP Certification preferred.
• Capital Markets experience preferred.