Job Summary: The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

Our client is a leading innovator in the IT industry, dedicated to providing cutting-edge technology solutions to businesses worldwide.

The incubment will be part of a high-performing team that works cross-functionally with product, engineering, legal, marketing and operations teams to develop new capabilities, improve merchant experience, and reduce barriers that prevent people from driving payments and commerce on company's platforms.

Job Responsibilities

• Lead relationships with partners and merchants to drive payments adoption.
• Evangelize our new products and platform features to partners/ merchants through partner teams, 1-on-1 relationships or scale events and conferences. Scope opportunities in market & build channels and pipeline to drive merchant acquisition
• Partner with internal cross functional teams to identify growth opportunities for payments in market
• Provide partner and merchant feedback to inform & influence product roadmaps. Help drive product tests for merchants.
• Increase the effectiveness of XFN teams by recognizing, implementing and scaling opportunities for MFT products & strategies
• Track, analyze, influence, and communicate key metrics to build opportunities and experiences that create scale and meaningful ecosystem value

MINIMUM QUALIFICATIONS:

• 10+ years related experience working within the sales, partnerships, merchant services, scaled services or business development space
• Experience with Payments, Messaging Commerce, E-Commerce or Food delivery
• Entrepreneurial outlook, able to work in chaos and flux, a go getter who takes initiatives and drives project; has strong project management experience
• Experienced communicator capable of presenting ideas to external and internal audiences
• Experience working with cross-functional teams in complex, matrix organizations
• Strong analytical and data analysis skills
• SHould have good communication skills and be fluent in English & Filipino as the role will focus on merchants in Philippines and will need to speak in Filipino language.

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Customer Solutions and Innovation (CSI) is a DHL's cross divisional commercial and innovation unit. We are responsible for managing DHL's largest and most strategically important customers. In a very competitive market, CSI work with our Business Units colleagues and provide value beyond what the customers expect, building stronger ties with Customer key decision makers. We focus on understanding our customer business and industry challenges and applying proven DHL solutions.

In DHL Innovation Center, we use the topic of innovation to build partnerships with our customers. We help them discover possibilities, inspire them to look for opportunities to advance their supply chain functions, connect them to subject matter experts and create business cases that are applicable to them.

We are looking for a Senior Innovation Engagement Manager to/with…

a. Workshop facilitation:

- Drive the innovation-focused customer engagement program through the set-up and coordination of Customer Innovation Workshops

b. Customer experience:

- Consult account managers to plan their customer meetings and tailor guided visits or innovation workshops on relevant business topics in an engaging way using state-of-the-art creative methodologies

- Work with sales leads to understand and define customer requirements and pain points, develop customer engagement strategies and deliver high-quality innovation workshops

c. Customer engagement:

- Deliver customized guided visits through the Innovation Center, involving subject matter experts

- Transform the Innovation Center into an inspiring demo and showcase environment that positions DHL as the Innovation leader in the Logistics industry underscoring the company's vision/strategy for the future and its continuous investment in the development of best-in-class logistics solutions and services today and tomorrow

d. Innovation mindset:

- strong interest in helping to drive innovation and work with global colleagues on new workshop and engagement formats – helping to shape the future of the four Innovation centers around the world

- Adapt and regularly update the content demo showcase portfolio creating a pipeline of new demo showcases for the Innovation Center, in close alignment and cooperation with Trend research, Business units, Industry sectors experts as well as corporate functions

e. Project management:

- coordinate alignment across business unit’s and with other stakeholders to ensure the smooth planning and execution of customer engagements.

f. Leadership:

- Lead, mentor and manage the team of innovation engagement managers, ensuring alignment with organizational goals.

- Cultivate a high-performance culture, emphasizing on collaboration, optimization and continuous improvement

Principal Accountabilities

- Strategic Pre-Sales Enablement: Customer Innovation Workshops, Tours, Deepdives

- Coordinate and conduct Customer Innovation Workshops unlocking sales & business growth opportunities and strengthening customer relationships

- Develop a portfolio of Customer Innovation Workshops by permanently assessing business priorities and customer needs, aiming at sharing best practices, developing new value and/or exploring logistics trends

- Prepare and successfully deliver fully customized Customer Innovation Workshops, including understanding of customer needs, topic selection, customization of workshop agenda including a choice of best-suited creative modules and assignment of expert speakers

- Issue a detailed Customer Innovation Workshop summary highlighting joint opportunities and action items identified and ensure structured follow-up including a tracking in close alignment with the responsible account manager

- Build a network of internal DHL subject-matter experts

- Stay-up to date regarding innovation management methodologies/tools in order to permanently improve and extend the portfolio of customer innovation workshops

- Consult requestors on different formats/options and execute workshops as well as guided visits through the Innovation Center Demo & Content Management

- Translate the content framework and storyline into engaging and state-of-the art demo showcases

- Permanently assess the Innovation Center content framework and storyline, working in close alignment with CSI, BU, trend research and corporate function

- Continuously update and improve a modular content framework and storyline which allows customization to the needs of the customer/business including latest insights, best practices, customer testimonials etc.

- Manage the centralized content/demo & showcase management system on a day-to-day basis and support the regional implementation of the content/demo & showcase management system within the Innovation Center Satellites ensuring worldwide content/story consistency, localization & customization and virtualization

- Continuously share best practices with other regional Innovation centers

Knowledge, Skills & Experience

- 8-10 years professional experience in sales or marketing role; a master degree in Sales, Marketing or Communications is a plus

- Strong customer focus and proven experience in delivering customer workshops

- Insight in Innovation methodologies (Creative problem solving, Design thinking, Agile development)

- High self-motivation and ability to work independently and in a structured way

- Strong presentation and communication skills

- Fluent in English.

- International exposure and cultural sensitivity

- Team leader and team player

- Sound logistics understanding or exposure to manufacturing operations an advantage

- Strategic and entrepreneurial way of thinking

- Very good interpersonal, communicational and problem solving skills

LMA Recruitment is collaborating with a well-established international bank that has a strong presence in Asia. This bank provides a wide range of products and services to cater to the diverse needs of its customers. These offerings include various aspects of personal banking, business banking, and wealth management. They are currently seeking a high-calibre professional Relationship Manager (Onshore).

About The Job

• Contribute to the bottom line of Premier Banking through the accomplishment of profit and growth targets.
• Working closely with other members of the Wealth Management team, such as investment, insurance, and treasury specialists to provide holistic solutions to onshore banking premier clients
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet the client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

Skills And Experience Required

• The successful candidate has strong academic qualifications and 2+ years of work experience in Wealth Management with a proven track record of managing clients' portfolio (Retail to Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• To be considered for this role, the relevant rights to work in Singapore is required.

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | Hema

Key Responsibilities:

- Work closely with the Singapore team and Japan and global leadership team as well as the Group’s strategy team to identify development opportunities for online properties, evaluate business performance, and drive key strategic initiatives
- Business development for various marketplace platforms such as Lazada, Amazon, Shopee, Tiktok, etc.
- Respond to customer inquiries and concerns promptly through online chat, phone calls, and emails.
- Analyze sales performance, market competition, and trends to propose improvements.
- Handle order processing and resolve operational issues including logistics-related matters, complaints, discount codes, product reviews etc.
- Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
- Grow online sales and other crucial online KPIs for the Singapore market.
- Monitor stock movement regularly and update stocks timely.
- Coordinate digital marketing efforts with the marketing teams and agencies to ensure there are clear ROIs on marketing spend.
- Create, prioritize, communicate, and implement strategic online initiatives and feature developments with both the Singapore and global Owndays team.
- Work with the marketing team to ensure successful campaign execution and customer adoption of online products/services.
- Drive cross-functional projects and manage a project from ideation to deployment across multiple time zones
- Develop and maintain key performance indicators (KPIs) to monitor business performance and identify areas for improvement

Requirements:

- 3-5 years of working experience in ecommerce or marketplaces.
- Digital savvy and comfortable with e-commerce software.
- Ability to work independently and explore e-commerce platforms.
- Strong time and project management skills.
- Proficient with MS Office applications.
- Media and internet savvy. Knowledge of live streaming and influencer

Audit Team

Our audit team supports businesses in this important compliance measure that builds transparency and a complete picture of your financial position and regulatory obligations. Using a global audit approach and methodology across all Grant Thornton firms, our team brings consistent, high quality audit services to companies across the globe.

Our audit team’s flat hierarchy and culture of teamwork brings about an openness where team members of any level can raise their ideas and concerns to leaders and career coaches. As our clients are companies that span across a vast range of industries, our team members gain valuable exposure to industries that they are interested in.

In addition to career coaching, the firm encourages our people to learn continually and pursue their professional qualifications. Through sponsored tuition fees, study leave, and the support of colleagues, our people are able to take the next step in a fulfilling career.

The role

The Funds Audit Manager - Audit is responsible for managing and leading audit engagements for a diverse portfolio of clients, particularly in the funds sector. The role involves strategic planning, review and oversight of audit projects, ensuring compliance with regulatory requirements and delivering high-quality audit services. The role requires strong leadership and team management skills, the ability to build and maintain client relationships, and a commitment to providing value-added insights and solutions. The role also includes contributing to the growth and development of the audit practice through business development activities and staying abreast of industry trends and regulatory changes.

Responsibilities

• Lead and manage audit engagements, particularly in the funds sector, ensuring adherence to timelines and budgets.
• Develop and implement audit strategies tailored to client requirements.
• Supervise, train, and mentor junior audit staff, providing technical guidance and support.
• Review and approve audit plans, workpapers, and reports to ensure accuracy and compliance with professional standards.
• Maintain up-to-date knowledge of regulatory changes and industry trends.
• Build and maintain strong client relationships, acting as the main point of contact and providing proactive advice and solutions.
• Ensure timely delivery of audit reports and financial statements.
• Collaborate with other departments to provide comprehensive services to clients.
• Manage client billing and ensure adherence to budget and timelines.
• Monitor industry trends and changes in regulations, adapting audit practices accordingly.

Qualifications and skills

• Bachelor’s degree in Accounting, Finance, or related field.
• CPA or equivalent professional certification.
• For Manager at least 6 years of audit experience, with at least 2 years in a supervisory role.
• Extensive experience in auditing funds, including mutual funds, hedge funds, and private equity.
• Strong knowledge of accounting standards and regulations (e.g., IFRS, GAAP, MAS).
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple engagements and deadlines.
• Detail-oriented with a commitment to delivering high-quality work.
• Strong client service orientation.
• Ability to work effectively both independently and as part of a team

Job Description:

• Develop and execute user growth strategies, focusing on community and social media engagement as well as product user acquisition.

• Plan and implement innovative campaigns to drive user acquisition, retention, and conversion.

• Analyze user behavior and data to generate actionable insights and optimize growth strategies.

Qualifications:

• Proven experience in successful user growth initiatives, with the ability to demonstrate specific case studies and results.

• Basic understanding of DeFi or options-related financial products.

• Near-native English proficiency, with excellent written and verbal communication skills to effectively engage with native English speakers.

• Strong communication skills, self-motivation, and execution capabilities.

Job Summary

APAC Technology Alliance Manager at NetApp is a critical role in crafting and executing programs and intiatives with our technology alliance partners that drive significant business outcomes. This role demands a forward-thinking leader with a proven ability to build, manage, and grow high-impact partnerships. The person will work closely with cross-functional teams to ensure the success of these partnerships, from initial engagement through to implementation and ongoing management.

Job Responsibilities

• Build strong relationship with the key alliance partners like Cisco, Broadcom, Nvidia, and back up vendors. Will act as the primary liaison between Netapp and these key partners, ensuring mutual growth and success.
• Cultivate and strengthen relationships with senior leaders at our technology partners. Develop and execute joint go-to-market programs, ensuring both parties are aligned on objectives and timelines.
• Work closely with internal stakeholders across APAC to ensure alignment on partnership objectives. This includes collaboration with sales, marketing, product development, and other key functions.
• Responsible for executing joint events, programs and GTM plans
• Identify new alliance partners in line with NetApp strategies

Qualifications

The ideal candidate for the APAC Technology Alliance manager will have the following qualifications:

• 10+ years of experience with a demonstrable ability in alliances management
• Broad experience in a matrixed environment
• Ability to think strategically while executing at a tactical level, ensuring both long-term success and immediate impact.
• Strong leadership and collaboration skills to build good working relationships across all functions
• Willingness to travel internationally occasionally as needed, up to 25-50%

Are you ready to take on an exciting opportunity as a Senior Product Manager for Omnichannel Messaging? We are looking for a talented individual to join our Product team in Singapore and play a key role in our CPaaS Business.

Responsibilities

• Market Research & Strategy: Conduct in-depth market research and analysis to understand user needs, preferences, and emerging industry trends. Continuously evaluate the competitive landscape and innovations in messaging channels.
• Product Roadmap Ownership: Lead the product roadmap for omnichannel messaging, encompassing new channel integrations and the expansion of existing capabilities. Oversee the full product lifecycle from planning to go-to-market execution.
• Cross-functional Collaboration: Work closely with teams across Product, Sales, Marketing, and Engineering to ensure successful product development and go-to-market activities. Coordinate across all functions to align on strategy, timelines, and delivery.
• Customer & Stakeholder Engagement: Engage regularly with internal stakeholders, customers, partners, and industry experts to gather feedback, identify pain points, and integrate insights into the roadmap.
• Performance Metrics & Reporting: Define, track, and analyze key performance metrics for the omnichannel messaging portfolio, including customer usage trends, quality, and business impact. Regularly report on product performance and continuously optimize the offering.
• User Experience & Product Delivery: Drive initiatives to deliver an exceptional and seamless user experience for web applications. Collaborate with engineering teams to ensure best-in-class product delivery.
• Product Launch & Market Growth: Support product launches, coordinating activities to ensure smooth execution. Work closely with the sales and marketing teams to grow the 8x8 customer base and strengthen product adoption.

Qualifications

• Proven experience in product management, preferably within CPaaS or related SaaS industries.
• Strong interest in omnichannel communication platforms, including RCS, WhatsApp, Viber, and SMS.
• Excellent market analysis, strategic planning, and cross-functional collaboration skills.
• Ability to define and measure success through key performance indicators.
• Strong problem-solving and organizational skills.
• Effective communication and interpersonal skills, with the ability to engage and influence diverse stakeholders.

Join us today and be part of a dynamic team that is shaping the future of messaging platforms!

Senior Chartering Manager
Location: Singapore

We are looking for a dynamic and experienced Senior Chartering Manager to join a growing dry bulk shipping company in Singapore. This role requires a seasoned professional with in-depth knowledge of dry cargo chartering and an understanding of the unique needs of a start-up company in the maritime industry. The successful candidate will also serve as the Owner's Representative, overseeing the company's interests in all chartering and operational matters.

Key Responsibilities:

• Chartering & Commercial Management:
  • Lead the dry bulk chartering operations, ensuring competitive and cost-effective transportation solutions for clients.
  • Manage all commercial aspects of chartering, including negotiations, contract management, and market analysis.
  • Develop and maintain long-term relationships with key charterers, owners, brokers, and operators.
  • Handle various dry cargo commodities, including steel, minerals, fertilizers, grains, coal, bauxite, and iron ore, across global routes (Pacific, Indian, and Atlantic Oceans).
• Owner’s Representative:
  • Act as the liaison between the company and vessel owners, ensuring that all interests are aligned.
  • Oversee vessel performance and operational efficiency, ensuring vessels are fully optimized in terms of scheduling, costs, and performance.
  • Ensure adherence to company safety, quality, and compliance standards across all operations.
• Strategic Planning & Development:
  • Contribute to the development and execution of the company’s strategic business objectives in dry bulk shipping.
  • Identify opportunities to optimize chartering operations and reduce logistical costs.
  • Analyze market trends, track fleet performance, and recommend changes to improve overall service offering and profitability.

Qualifications & Experience:

• Minimum 8 years of experience in chartering management within the dry bulk shipping industry.
• Proven track record in handling diverse dry cargo commodities, including steel, coal, bauxite, iron ore, etc.
• Strong negotiation skills with experience managing commercial relationships with clients, vessel owners, and brokers.
• Solid understanding of the dry bulk market dynamics and chartering processes.
• Experience as an Owner’s Representative, with the ability to act as the key point of contact for operational and commercial matters.
• Bachelor’s degree in Maritime, Logistics, or a related field.
• Fluency in English, with excellent communication and interpersonal skills.

Personal Attributes:

• Proactive, with strong problem-solving abilities.
• Ability to thrive in a fast-paced, start-up environment.
• Strong leadership skills with a collaborative and results-oriented approach.
• Strong attention to detail, with an emphasis on service quality and operational excellence.

We regret that only shortlisted candidates will be notified. Thank you for your understanding

As a Growth Manager, you will play a pivotal role in driving the growth and success of our Web3 projects. You will work closely with project owners to understand their objectives, target audiences, and key performance indicators (KPIs). Your responsibilities will include designing and executing effective ecosystem growth plans, tracking and reporting on ROI and performance, and coordinating with internal and external stakeholders to foster user growth and engagement.

What You Will Do at HeLa Labs?

• Project Understanding: Collaborate with project owners to gain a deep understanding of their project goals, target audience, and desired outcomes.
• Ecosystem Growth Planning: Develop and implement comprehensive ecosystem growth plans that align with project objectives. This includes identifying key growth strategies, channels, and tactics.
• ROI Tracking and Reporting: Monitor and measure the performance of growth initiatives, tracking key metrics such as user acquisition, engagement, and return on investment (ROI). Prepare regular reports to provide insights and recommendations.
• Stakeholder Coordination: Work closely with internal and external stakeholders, including developers, marketing teams, and community members, to ensure effective collaboration and alignment.
• User Growth and Engagement: Drive user growth and engagement by leveraging various channels and tactics, such as social media, content marketing, community building, and partnerships.

Our Ideal Candidates Would Have:

• Web3 Experience: Proven experience working on Web3 projects, demonstrating a strong understanding of blockchain technology, cryptocurrencies, and decentralized applications.
• Marketing Acumen: A solid understanding of marketing principles, including ROI tracking, social media trends, and digital marketing tools.
• Analytical Skills: Ability to analyze data and metrics to identify trends, measure performance, and make data-driven decisions.
• Communication and Collaboration: Excellent communication and interpersonal skills to effectively collaborate with team members, stakeholders, and the broader community.
• Problem-Solving: A creative and solution-oriented approach to tackling challenges and driving growth.

Preferred Qualifications (Bonus Points):

• Experience with specific Web3 projects or technologies (e.g., NFTs, DeFi, GameFi)
• A strong network within the Web3 community
• Experience with community management and building online communities

What Else Is Waiting for You?

• Competitive salary.
• Be a part of the future of financial technology by making a meaningful impact.
• Excellent career development opportunities in a rapidly growing company.
• A passionate and collaborative team.
• A family-like work environment.
• Opportunities to enhance your technical skills and deepen your understanding of capital markets.
• A multicultural work environment.

Does Hela Labs sound like the place you want to work in? Apply now!

Our client is a local-based company and a value-added solutions partner specializing in cutting-edge technologies in the AI and IoT sectors.

• Identify key stakeholders in the commercial real estate and office building sectors, such as property developers, building owners, and facility managers.
• Formulate and execute sales strategies to enhance market reach for smart workspace solutions.
• Keep abreast of industry trends, advancements in building automation technologies, and competitor activities to uncover new opportunities.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 4 years of B2B sales experience in Building Automation industry.
• In-depth knowledge of building automation systems and related technologies.
• Good communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

As a Manager, Product Operations you will play a pivotal role in bridging the gap between our customers, commercial and product teams. You will directly contribute to the direction of Airwallex’s product strategy, proposition and operational functions that will scale our Product organization. This role can be based in our Singapore, Hong Kong, Me offices.

What you will do:

• Drive product-market fit across Airwallex’s entire product suite globally by working closely across product, sales, marketing and strategy teams
• Taking a hands-on approach, build a deep understanding of our customers, market, competitors with commercial and product feedback loops to shape an effective product and commercial strategy
• Build out the operational processes necessary for the wider product organization and cross-functional teams to execute on our strategy at quality, speed and scale through our intense global expansion and growth phase
• Deliver thoroughly researched key recommendations and well-structured updates to senior stakeholders including the CEO, SVP of Product, and wider product and commercial leaders

What you will bring:

• 6+ years of experience in Product, Strategy and/or Operations
• 4+ years experience with top-tier strategy/management consulting firms
• Experience conceptualizing and executing on go-to-market strategies
• Bachelor’s degree or higher, with demonstrated academic achievement
• Self-starter that can identify and prioritize opportunities to focus on - You are willing to roll up sleeves and go deep into the assigned problem
• Track record of collaborating across teams – You can effectively partner with sales, operations, design, marketing, product and data analytics
• Strong written and spoken communication skills - you’re able to articulate complex concepts in a simple way
• Strong analytical and first principles-led problem solving skills
• Technology, financial services and experience in a hyper-growth environment is good to have

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Import Planning Manager is the cornerstone between campaigns emanating from UCAN, LATAM, and EMEA and campaigns for those titles in APAC markets. Through long-lead strategic partnerships with campaign lead(s) in the home market, the Import Planning Manager will identify, prioritize, and contribute to the strategic development of APAC import campaigns, ensuring that import campaigns are best set up for success and drive business impact in APAC.

As a regional thought partner to APAC XF Marketing teams and a regional representative for XF Marketing teams based in UCAN, LATAM, and EMEA, the Import Planning Manager will focus on the five core areas of responsibility below. The position is based in Singapore.

Key Responsibilities:

STRATEGIC PARTNERSHIP

• Build strong working relationships with key Marketing stakeholders in export markets across UCAN, LATAM and EMEA.
• Inform upstream strategy for import title campaigns, acting as pan-APAC campaign lead during early strategic development - responsible for voicing the perspective & needs of APAC markets, as relates to campaign strategy, positioning, the creative suite and/or scheduling.
• In close partnership with campaign lead(s) in the home market, provide regional input into campaign briefs - setting campaigns up for success to resonate in APAC.

IMPORT CAMPAIGN HUB

• Strong APAC IQ/EQ, ability to distill the complexities of the region ex-APAC.
• Proactively seek to understand APAC market strategies, nuances and ambitions for import campaigns, ensuring that campaign lead(s) in the home market are aware of, and aligned with, this information.
• Throughout campaign development and rollout, focus on strategic and creative efficiency across APAC: identifying great ideas that can scale and being able to socialise, absorb, organise, and address cross-functional feedback for the benefit of campaign lead(s) in the home market.
• Maintain an overview of global core campaign ideas and champion the opt-in and/or execution of those ideas within APAC.
• Strong understanding of import campaign execution in region, which can be consolidated & communicated to regional partners, e.g. Content & MarComms LT.

REGIONAL MARKETING HUB

• Strong APAC IQ/EQ, ability to distill the complexities of the region ex-APAC.
• Full knowledge of the global content slate & key business initiatives.
• Holistic purview on APAC market strategies, nuances, and ambitions for new/ongoing slate initiatives alongside broader business initiatives.
• Strong understanding of non-single-title project execution in region, which can be consolidated & communicated to regional partners / LT.
• Lead, distill, and socialize project inspiration, performance, and learnings.

REGIONAL CENTREPOINT FOR BRAND, ADS, GAMING & PRODUCT MARKETING

• Regional point person for centralized Brand initiative input & comms.
• Regional leadership of Product Mktg comms & partnership with Ads team.
• Proactive approach in Gaming oversight for the region.
• Pan-APAC Marketing lead for live programming initiatives.
• Pan-APAC Marketing lead for global initiatives (e.g. TUDUM, Geeked Week).

TITLE & CAMPAIGN ANALYSIS

• Through long-lead planning, proactively identify titles for APAC import and socialise title-specific detail to best equip teams for decision-making and budget allocation.
• Lead, distill and socialise import campaign performance and learnings.

WORKFLOW OPTIMISATION

• Seek innovation opportunities in the way that we work cross-functionally on import campaigns by identifying new workflows to bring optimisations and efficiencies.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

A career within Workforce Transformation services is an opportunity to help our clients on their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital and create sustainable value.

About the Role

As a Senior Manager, you’ll lead a team of problem solvers, helping to solve complex business issues from strategy to execution. You will be responsible for growing and adding value to your client portfolio through projects in the field of HR Transformation, Change Management, Leadership, Culture, Organisation Design, Workforce Transformation and People Analytics.

PwC Professional skills and responsibilities for this management level include but are not limited to:

• Defining, structuring and implementing improvements to the operation of the HR function, based on business objectives and strategic imperatives of the client organisation including goals, vision, mission, and operational plans
• Maximising organisational and HR performance and establish a culture focused on optimising business value
• Leading and delivering client engagements and collaborate with senior stakeholders and executives, their team and our internal cross line of service and capabilities teams to determine and lead new opportunities
• Managing teams to ensure on time, on budget delivery and achievement of outcomes
• Defining and developing strategies, roadmaps deliver projects which help address our clients’ evolving needs along the dimensions of insight, efficiency and effectiveness, and control
• Maintaining continuous communication with key stakeholders in support of the people strategy, and plan and solicit feedbacks, to uplift the programs and capabilities
• Driving the sales cycle and help with practice development and eminence building
• Supporting development of junior consultants by actively guiding them
• Demonstrating strong technical and relationship management skills with senior stakeholders
• Being abreast of best practices and frameworks, to sustain a best-in-class and highly innovative program

About you

• Demonstrates problem solving skills and the ability to work in complex and dynamic environments, including senior stakeholders
• Demonstrate project leadership experience handling multiple projects simultaneously
• Minimum 7 years of relevant experience within the human capital domain
• Excellent verbal and written communication skills
• Experience managing, coaching and mentoring junior team members
• Ability to build and sustain client relationships
• Collaboration and participation within a highly diverse and inclusive team
• Ability to work independently and lead projects or large streams of work
• Good subject matter knowledge across a range of HR/workforce-related capabilities such as HRT/change management/leadership/organisation design
• Ability to multitask and prioritise workload with good working knowledge of Microsoft Office suite

Expected Outcomes

• Effective Change Management: The contract Change Manager will help design and implement change management plans, ensuring smooth transitions and effective adoption of Salesforce.

• Quick Adaptation to Government Norms: Experience in public sector projects equips the manager to understand and operate within government protocols.

The ideal candidate:

• Minimum 3 years of Change Management experience.

• Has proven experience in CM frameworks (Prosci ADKAR, Kotter, McKinsey 7s etc.) and tools (e.g., Jira, ADKAR).

• Possesses strong communication skills to facilitate cross-functional collaboration.

• Demonstrates adaptability and a growth mindset, particularly in a fast-paced, iterative work environment

Key Responsibilities

• Change Strategy Execution: Develop and execute change management strategies that align with project goals and public sector guidelines.

• Training and User Support: Conduct training sessions, workshops, and provide ongoing support to promote user adoption and mitigate resistance.

• Stakeholder Engagement: Work closely with government officials and stakeholders to ensure transparency and clear communication.

• Regulatory Documentation: Maintain change logs, training materials, and ensure compliance with public sector requirements.

Role Overview:

The IT Account Manager will develop and manage customer accounts, identify new business opportunities, and deliver IT product and solution sales. This role requires relationship building, sales expertise, and collaboration with internal teams to ensure customer satisfaction and achieve sales targets.

Key Responsibilities:

• Build and maintain strong relationships with existing customers.
• Develop new business opportunities through cold calling, networking, and industry contacts.
• Work with pre-sales, professional services, and support teams to deliver solutions.
• Achieve sales targets by identifying and closing sales opportunities.
• Understand IT products, solutions, and services to address customer needs.
• Prepare and present value propositions, negotiate terms, and close deals.
• Report customer activities and market insights during weekly sales reviews.

Requirements:

• 2–3 years of sales experience in the IT industry.
• Knowledge of IT products and solutions.
• Strong presentation, communication, and negotiation skills.
• Proven track record of meeting sales targets.
• Diploma in any discipline.

Work Environment & Benefits:

• Friendly and supportive workplace.
• Work-life balance with remote working options.
• Attractive commission structure on gross profit.
• Transport allowance and mobile claim reimbursement.
• Free access to building amenities like a swimming pool, gym, tennis court, and BBQ facilities.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• 6 + 6 months contract (Highly renewable)
• Location: Central
• Salary up to $7K
• 5 days work week (Mon - Fri)

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:11030

PURPOSE

This role will be one of the main contributors towards developing FWD’s Product strategy innovation and position as thought leader in the market.

He/she will be responsible for generating and managing the development of new propositions and solutions driven from customer insights emerging trends and market opportunities that support the strategic growth areas and address customer needs across all FWD markets, in line with FWD’s vision of changing the way people feel about insurance.

KEY ACCOUNTAIBILITIES

Market Research and Analysis

• Be responsible for the sourcing and production of regional research ensuring these are designed to gain deep insights on customer behaviour and traits that can be used to develop or improve future propositions across markets for target consumer segments
• Collaborate with other group office functions to develop research and insights and identify opportunities that are customer led and align to Company, brand and Distribution strategy
• Assess and analyze competitor and market developments and share insights to inform group and BU product strategy and identify the white space.
• Develop and manage market intelligence and competitor reporting and distribute to senior management commenting on the market and competitor trends and providing recommendations resulting in actionable insights.
• Own and undertake bespoke research to support the GPP team and local Bus as required.

Proposition Strategy

Strategy development:

• As a subject matter expert, provide guidance to countries on strategy and innovation
• Development of templates and tools to enhance countries’ capabilities in their end-to-end development of product strategy
• Support any initiatives related to product propositions strategy when required
• Work closely with group departments including group strategy to ensure that proposition strategy is aligned to group strategy and business planning
• Synthesize ideas and core capabilities and input into commercialization plans for innovative strategic solutions working with Business partners, local product heads and group office teams
• Develop proposition strategies for all products in the A+H, protection, savings and investment and retirement space, developing playbooks along with monitoring of key performance targets in alignment with overall priorities for FWD group.

Proposition Innovation

• Proposition development: lead new initiatives to identify and drive proposition development based on customer needs and insights, segmentation and economic environment to help Bus achieve their Business plans
• Develop external network with consultants, reinsurers and research houses to identify key and upcoming trends across the consumer segments, HNW, Middle class Affluent and mass
• Provide and analyse reports to monitor the success of propositions launched and make recommendations to management following the identification of trends.
• Support initiatives to increase awareness of unmet insurance needs of customers, i.e. customers who prefer online insurance purchase, and devise strategies and solutions in responding to their unmet needs. This includes increasing insurance purchases as well as cross-selling and upselling opportunities
• Provide reporting, plans, presentations as required to support adhoc projects
• Work with external third parties to identify and source potential value added services to support customer led propositions
• Work with internal stakeholders to drive AI solutions to improve e2e propositions for local markets
• Develop and execute on behavioural science use cases to improve customer engagement, usage understanding and purchase of insurance products

QUALIFICATIONS / EXPERIENCE

• Degree holder e.g. MBA, CFA or actuarial qualification (graduates in business, strategy or management would be an advantage).
• Over 10 years of experience in insurance and financial services specializing in consultancy, product development, customer engagement or customer journey management
• Working experience in a regional office with proven track record of leading and delivering regional initiatives to countries would be an advantage.
• Experience of working with a highly entrepreneurial and rapidly growing start-up/ e-commerce businesses
• Consultancy experience in financial services would be an advantage
• Working experience in a multi-cultural environment would be an advantage

KNOWLEDGE & TECHNICAL SKILLS

• Strong understanding of customer
• Strong commercial orientation and analytical skills
• Strong communications skills
• Highly Resourceful
• Excellent problem-solving skill, analytical and strategic mindset
• Strong organizational skills and ability to balance multiple priorities and conflicting deadlines
• Strong influencing & change management skills
• Willingness to travel to Countries for periods of time and work with Country level working staff

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

• Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training
• Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.
• Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff
• Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.
• Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time
• Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies
• Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls
• Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

• Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations
• Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)
• Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

• Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.
• Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.
• Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.
• Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.

Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

As the Manager of Corporate Communications, you will play a crucial role in developing and executing strategies to build a sustainable, adaptive, and thriving the insititute Brand Ecosystem. Your work will ensure that the institute resonates with both internal and external stakeholders, bringing measurable value and impact to patients. You will be responsible for expanding reach, increasing brand awareness, and driving stakeholder engagement, all with the goal of supporting the institute's leadership in cancer care.

Key Responsibilities

1.Brand Ecosystem Development:

• Lead the creation and implementation of a comprehensive brand strategy aimed at strengthening the institute's position as a leader in cancer care, research, and education.
• Ensure the the brand remains relevant, adaptive, and impactful to patients, caregivers, healthcare partners, and stakeholders across all levels.

2. Stakeholder Engagement:

• Build and maintain relationships with key internal and external stakeholders, including patients, donors, healthcare providers, research institutions, and government agencies.
• Create and execute integrated communication plans that foster continuous, meaningful touchpoints with these audiences, enhancing engagement and loyalty to the brand.

3. Drive Brand Awareness and Market Share:

• Develop campaigns to increase the institute's brand visibility and reach, expanding its market share and impact within the healthcare industry and public awareness.
• Lead the development of content and narratives that position the institute as a thought leader in cancer treatment and research, ensuring alignment with the broader NUHS communications strategy.

4. Internal Communications and Culture:

• Champion internal communications efforts to ensure that staff are aligned with the institutes goals and values.
• Collaborate closely with leadership teams to foster a strong internal culture that mirrors the insitute's external brand promises.

5. Crisis and Reputation Management:

• Work with Group Communications to establish and oversee a crisis communications framework that protects and enhances the institute's reputation during unforeseen challenges.
• Act as a spokesperson during critical moments, managing all external communications related to crises and other sensitive matters.

6. Content Creation and Digital Strategy:

• Oversee the development of content across various platforms, including social media, website, newsletters, and press releases.
• Lead digital communication efforts to ensure the institute remains at the forefront of new media trends, using analytics and market insights to refine strategies.

7. Event Management and Public Relations:

• Lead the planning and execution of high-profile events, including public forums, cancer awareness campaigns, donor events, and conferences.
• Drive public relations efforts to promote programs, partnerships, and research breakthroughs, working closely with media outlets to secure positive coverage.

8. Team Leadership and Development:

• Lead and mentor a team of communication professionals, ensuring they have the resources and guidance needed to execute key initiatives successfully.
• Develop training programs and professional development opportunities for the team to foster continuous learning and excellence.

Key Requirements

• Bachelors degree in Communications, Public Relations, Marketing, or a related field.
• Minimum of 8-10 years of experience in corporate communications, with at least 3 years in a leadership role, preferably in healthcare, education, or non-profit sectors.
• Proven ability to develop and execute large-scale communication and brand strategies.
• Strong media relations and crisis communication experience.
• Exceptional verbal and written communication skills, with a talent for creating compelling narratives and campaigns.
• Strategic thinking with a keen understanding of the healthcare landscape and patient engagement.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: LR5YYR4R

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

This position plays a pivotal role in overseeing patient billing, appointments, financial counselling, and providing leadership to a team of two staff members. The Manager will work closely with the team to ensure efficient operations and exceptional patient care within our organisation.

Key Responsibilities

Patient Billing Management

• Oversee the accurate and timely procesing of patient bills and invoices
• Resolve billing discrepancies and ensure compliance with insurance and regulatory requirements
• Monitor accounts receivable and coordinate with finance depatment for timely payouts

Appointment Scheduling

• Manage and optimise chemotherapy appointment scheduling systems and workflows to ensure optimal patient flow and minimise wait times
• Coordinate with staff to schedule appointments efficiently, considering patient preferences, medical priorities and the institute satellite centres

Financial Counselling

• Provide guidance and support to patients regarding financial aspects of their treatment
• Assist patients in understanding insurance coverage, payment options, and financial assistance programs

Staff Supervision

• Mentor and supervise a team of two junior staff members
• Conduct regular performance reviews and provide ongoing training and development opportunities
• Ensure junior staff adhere to organisational policies and procedures

Operational Support

• Collaborate with other departments to streamline processes related to patient care and administrative functions
• Implement improvements in billing systems, appointment scheduling, and financial counseling services
• Equipped with excellent knowledge of departmental processes, lead end-to-end service development, including conceptualisation, execution, maintenance and change management

Compliance & Reporting

• Ensure adherence to legal and regulatory requirements related to patient billing and financial counselling
• Prepare reports on billing activities, appointment scheduling metrics, and financial counseling outcomes

Key Requirements

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• Required 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Excellent leadership and interpersonal skills with the ability to effectively manage and motivate a team
• Be able to lead and develop a team based on their strengths and capabilities
• Exceptional organisational and time management skills, with keen attention to details
• Proficiency in using healthcare management software and Microsoft Office Suite

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: L45RR645

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

Job Responsibilities

1. Wellbeing Centre Development, Growth and Operations

• Development and growth of Wellbeing Centre
• Oversee the day-to-day management of the Centre
• Support patients and caregivers to navigate and access services within the institute, in the community and the broader health care system
• Ensure adherence to relevant quality and safety, professional and healthcare standards and mandatory education related to risk management, occupational health and safety, and other relevant areas
• Lead and oversee the recruitment and selection of any new staff and wellbeing champions (volunteers) to ensure they are orientated to the procedures and operations of the Centre.
• Manage and supervise staff, monitor staff performance and development, and address staff performance issues effectively according to policies and procedures.
• Manage the Centres wellbeing/cultural champions (volunteers) including offering training, support and debriefing opportunities.
• Ensure all complaints and incidents are managed in accordance to cluster policies and procedures

2. Patient and Caregiver Engagement and Advocacy

• Active promotion of an organisational culture of engaging patient and caregiver advocates in all related activities.
• Establish structures at an operational level to facilitate patient and caregiver engagement.
• Create and implement a consumer engagement framework to reinforce values and goals.
• Establish a Patient and Caregiver Advocacy Network and Advisory Committee and provide ongoing support to patient and caregiver advocates.
• Collaborate and be the representative for the Group Patient and Caregiver Support Office

3. Research, Impact and Innovation

• Implement systems to collect measurable outcomes on wellbeing programs (e.g., mental health improvements, reduced hospital readmissions, and enhanced quality of life).
• Publish findings to position the institute as a leader in patient-centric cancer care.
• Collaborate on studies exploring psychosocial wellbeing, innovative care models, and survivorship experiences.
• Create learning opportunities for medical students, oncology trainees and researchers to integrate wellbeing into cancer care delivery.
• Pilot New Models of Care including testing novel approaches, such as multidisciplinary wellbeing teams (navigators, psychologists, nutritionists, therapists) working closely with oncologists.
• Evaluate and scale successful models to benefit more patients and caregivers.

4. Others

• Coordinate and oversee key wellbeing projects and initiatives involving patients, caregivers, and staff.
• Contribute to the implementation of a broader wellbeing model of care
• Build and maintain effective relationships with key stakeholders involved in the provision of health, mental health and psychosocial services for cancer patients and caregivers
• Ensure there is financial responsibility and accountability in all areas of responsibility
• Other duties consistent with the position where required and/or requested by management

Job Requirements

• Tertiary qualifications in Health or Health Related discipline such as public health, nursing/allied health, health service management and/or project management
• Knowledge and experience in the principles and practices of patient-centred care, patient and caregiver participation in health, and community engagement
• Demonstrated experience developing, implementing and evaluating a multidisciplinary program of activities and services.
• Demonstrated experience at managing all aspects of staff and team performance, including recruitment, staff orientation, supervision, performance development and team building
• Strong communication and interpersonal skills with the ability to build relationships and work collaboratively with diverse stakeholders across the organisation; including patients, carers, the community and external providers
• High level prioritising skills and developed capacity to multi-task under pressure without loss of efficiency or composure
• Strong analytical skills with the ability to leverage data to drive decision-making and operational improvements
• Dynamic, collaborative leadership who thrives on agility, innovation and change
• Self-motivated, positive with a can-do attitude
• Ability to work independently and collaboratively as a team member
• Excellent communication (verbal and written) and presentation skills
• Experience engaging, communicating, and managing relationships with diverse stakeholders including patient and caregiver advocates, clinicians and researchers.
• Experience providing education to patient and caregiver advocates as well as staff.
• Understanding of cancer experiences and survivorship will be an advantage
• Experience in developing policies and procedures in a hospital setting will be an advantage
• Knowledge of medical terminology will be an advantage
• Experience in patient experience offices and cancer wellbeing programs will be an advantage
• Multi-lingual will be an advantage due to the interactions needed with different groups of stakeholders

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: QVV66448

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

PURPOSE

Support the Head of Pricing in the pricing of life insurance products.

KEY ACCOUNTAIBILITIES

• Develop actuarial pricing model for new or repriced products.
• Perform pricing financial assessment and sensitivity testing to support the Team in launching competitive products whilst ensuring compliance to internal policies, regulatory requirements and industry guidelines.
• Identify pricing risks and support Team Lead in developing solutions for alignment at the PMC.
• Collaborate with wider business (including product development, IT, risk & compliance, etc) to ensure timely end-to-end product development and implementation with good audit trail.
• Prepare internal (FWD local entities and FWD Group) and external product filing.
• Work closely with Appointed Actuary in proposing assumptions for new products and justifications.
• Pro-actively drive initiatives/projects to enhance overall pricing process efficiency and governance/controls.
• Support discussion and negotiation on reinsurance, together with Product team
• Assist in special quotations.
• Guide/lead junior pricing actuaries to ensure quality and timely deliverable.

QUALIFICATIONS / EXPERIENCE

• Qualified actuary from a recognized professional actuarial body is preferred.
• Min 6 - 8 years of actuarial experience, with individual life product pricing experience.

KNOWLEDGE, SKILLS & ABILITY

• Strong knowledge on (i) Singapore RBC2 or similar regulatory framework, (ii) embedded value and (iii) IFRS17 would be an advantage.
• Good knowledge of Life insurance products in the Singapore market would be an advantage.
• Proficient in Prophet.