Our client is a company that is revolutionizing operational efficiency by addressing manpower challenges with innovative solutions. With their groundbreaking technology already making a significant impact in over 30 countries, they are experiencing continued growth. As they continue to grow, they are seeking a Service Manager to join their team.

Key Responsibilities:

Team Leadership:

• Lead and manage a team of field technicians, fostering a positive and productive work environment.
• Provide coaching and training to team members on technical skills, safety protocols, and customer service best practices.
• Conduct regular performance evaluations and support career development for team members.

Field Service Operations:

• Oversee field service activities to ensure timely and effective servicing of robots and machinery.
• Actively participate in servicing and troubleshooting machines as needed, demonstrating hands-on technical expertise.

Customer Relationship Management:

• Build and maintain strong relationships with customers, ensuring their needs are understood and met.
• Address customer inquiries and concerns promptly, providing solutions and ensuring high levels of satisfaction.

Technical Expertise and Support:

• Provide technical support to team members and customers, leveraging deep knowledge of robotic systems and machinery.
• Stay updated on the latest industry trends and technologies to enhance service offerings.

Data Management and Reporting:

• Comfortable working with numbers, analyze service metrics to identify trends, areas for improvement, and opportunities for efficiency.
• Prepare and present regular reports on service performance, customer feedback, and team productivity to management.

Process Improvement:

• Identify opportunities to improve service processes and implement best practices to enhance operational efficiency.
• Collaborate with other departments to ensure seamless service delivery and customer satisfaction.

Requirements:

• Bachelors degree in Engineering, Technical Management, or a related field; relevant certifications are a plus.
• A minimum of 3-5 years of experience in field service management, preferably in robotics or automated systems.
• Proven leadership skills with the ability to motivate and develop a technical team.
• Strong technical aptitude and problem-solving skills, with hands-on experience servicing machinery.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Proficient in data analysis and comfortable using service management software.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel Number: R1326341 Ng Zhenyu

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policies
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversee and manage performance appraisal system that drives high performance.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Carry out employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with local employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance with local employment laws.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned by management.

Requirements:

• Bachelor's degree in human resources, Business Administration, or related field required.
• Minimum of 5 years of human resource management experience, preferably working in the construction industry.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management.

JD

1. Recruitment & Talent Acquisition

· Manage end-to-end recruitment processes (job postings, screening, interviewing, and onboarding).

· Develop recruitment strategies to attract talent, including job fairs and collaborations with institutions.

· Identify manpower needs and ensure timely recruitment.

2. Employee Onboarding & Offboarding

· Handle orientation and onboarding programs for new hires to ensure smooth integration.

· Prepare employment contracts, letters of offer

· Manage exit interviews, clearances, and offboarding procedures.

3. Compensation & Benefits Management

· Payroll processing and attendance management.

· Manage employee benefits, including leave, insurance, bonuses, and incentive programs.

· Monitor compliance with local labor laws (CPF contributions, tax submissions, etc.).

4. Performance Management & Employee Development

· Support managers in setting KPIs and conducting performance reviews.

5. Employee Relations & Labor Law Compliance

· Provide advisory support on employee issues, including grievances and disciplinary actions.

· Ensure compliance with labor laws and company policies.

· Manage employee engagement programs to foster a positive work environment.

7. HR Systems & Data Management （JUSTLOGIN)

· Set up attendance, payroll, and employee management SOP

8. Hands-on HR Operations

· Personally handle sensitive HR matters, such as disputes, investigations, and legal cases.

· Ensure smooth day-to-day HR operations, such as timekeeping, overtime, and staff scheduling.

8. ADHOC Task assigned by manager

Qualifications/requirements:

· Degree in Human Resource Management or Business or related field

· At least 3 years of experience in HR operations in Singapore

· Strong knowledge of statutory regulations and the Employment Act

· Maturity and ability to navigate through varied employment regulations and challenges

· Flexibility and willingness to be very hands-on in all aspects of the role

· Ability to deal appropriately with highly confidential information with tact and diplomacy

· Prior experience in F&B industry is a must

· Speak, write, and fully understand both English and Mandarin in order to liaise with directors

· The ability to manage multiple tasks and priorities successfully.

Job Description & Requirements

Roles & Responsibilities

Roles & Responsibilities :

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste

Main Contractor for LTA Project seeking for the above position.

5 days + Alt Saturday working days per week

Roles & Responsibilities:-

• Able to lead the whole team
• Handle & manage all authority ad hoc spot check eg: MOM/SCDF/NEA
• Attend and organize all weekly HSE coordintaion meeting with clients & higher management.
• Attending weekly progress meeting
• Responsible for safety yearly audit
• Make sure safety & health are in place on site
• Developing and executing health and safety plans in the workplace according to legal guidelines
• Preparing and enforcing policies to establish a culture of health and safety
• Evaluating practices, procedures and facilities to assess risk and adherence to the law.
• Evaluate practices, procedures and facilities to assess risk and adherence to the law
• Conduct training and presentations for health and safety matters and accident prevention
• Monitor compliance to policies and laws by inspecting employees and operations
• Inspect equipment and machinery to observe possible unsafe conditions
• Investigate accidents or incidents to discover causes and handle worker’s compensation claims
• Recommend solutions to issues, improvement opportunities or new prevention measures
• Report on health and safety awareness, issues and statistics

Requirement:-

• Proven experience as safety manager
• Deep understanding of legal health and safety guidelines
• Ability in producing reports and developing relevant policies
• Good knowledge of data analysis and risk assessment
• Excellent organizational and motivational skills
• Outstanding attention to detail and observation ability
• Exceptional communication and interpersonal abilities
• Minimum 5 years experience in Construction industry prefer with LTA project background
• Valid qualification in occupational health and safety

With ART Supervisory cert/ SDM cert is an advantage

Job Title: Manager, Finance (Master data and Management Reporting).

Job Location: Biopolis, Singapore

Job Type: 1+1 year contract

Working hours: 8:30 AM - 6:30 PM

Job Description

Project Master Data Creation & Maintenance

• Create and maintain SAP master data for grants and funds (e.g. WBS, fund, cost centre) in a timely manner upon request from stakeholders and in accordance with SOPs.

• Verify the completeness and accuracy of supporting documents provided by stakeholders.

• Liaise with stakeholders to resolve any discrepancies in master data or documentation.

• Perform closing and re-opening of project codes timely as required to facilitate operations.

• Perform checks on master data, flagging exceptions for follow-up and resolution.

• Ensure projects/grants documentation (e.g. Letter of Awards, variation approvals) are well organised and maintained.

Management Reporting

• Prepare monthly management reports to A*STAR research and supporting entities.

• Prepare ad hoc financial reports and analysis as requested by management.

• Undertake additional ad hoc tasks as required.

Job Requirements

• Qualification in Accountancy or Finance with 3 to 5 years of relevant experience.

• Experience in audit or FP&A is advantageous

• Proficiency in MS Office application

• Meticulous, organised and possess good communication skills

If you are what we are looking for & keen to apply, kindly send your resume (in MS word format) to [email protected] / [email protected] | 64941530

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

Overall Job Purpose

Operations & Controlling

· Responsible for managing & optimising all aspects of vessel operations of dry bulk vessels

· Ensure that communication with all parties including vessels, local offices, procurement department, ship managers, agents, stevedores, other associated companies, and sub-contractors is done correctly and in accordance with existing work instructions and valid charter-party and contract conditions.

· Respond to any problems that arise during the voyage and put in hand whatever corrective measures may be required.

Key Responsibilities

Being responsible for managing all issues relating to the execution of the voyage, this includes – but is not limited to – the following specific matters:

· Monitor the day-to-day operation of the vessels.

· Prepare and distribute Voyage Instructions.

· Prepare appointments to agents, surveyors, etc

· Ensure optimal sailing routing for vessel

· Cargo Plan and bunkering plan preparation for the voyage

· Preparation of hire/freight invoice as well as follow up with all payments and receivables from counterparty until file closure.

· Responsible for ensuring that required Letters of Indemnity are prepared in accordance with company policy.

· Responsible for ensuring that all necessary and appropriate notices are given to the insurance and claims department.

· In case of claimed damages to either ship or cargo, the job holder is to ensure that the appropriate actions are taken to protect the company´s interests, seeking guidance as needed.

· implement procedures for executing fixtures / monitoring and reporting on vessel performances / communicate underlying variances

Job Resoibsibilities

• Build and maintain client relationships and act as primary fund administration client relationship manager for fund accounting and other related services
• Be actively involved in business development to pitch for new client engagements
• Set up the fund administrative services workflow and best practices, including evaluation of any fund accounting software where necessary
• To handle all fund accounting activities which includes periodic financial statements, partner allocations, NAV calculations, annual reporting requirement, and capital activity statements etc
• Assist in investor reporting, partner capital account statements, capital calls, distribution, equalization notices and client reporting are prepared and disseminated correctly
• To provide support in multiple asset classes and funds
• Develop strong business relationships with both internal and external stakeholder including fund managers, investors, auditors, tax agents etc
• Other ah-hoc administrative duties

Job Requirements

• Degree in Accountancy, ACCA, CA or professional qualifications
• Minimum 5 to 10 years of relevant experience (preferably in fund houses and fund administrators)
• Strong knowledge of report standards including IFRS, SFRS and RAP 7.
• Positive attitude with great communication skills, meticulous, analytical and the ability to work effectively in a team.
• Individuals who are detail-oriented, comfortable and meticulous to figures and driven to meet deadlines.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

We are a MAS-licensed financial institution with CMS license in dealing in securities & fund management. We are looking for exceptional individuals to join our team. As the Senior Operations Manager, you will be in charge of our middle & back office. We promote a culture of openness, teamwork and fairness. If you have passion, drive and the will to succeed, rise to the challenge today! Besides, you are required to possess experience in some or all of the following areas.

Duties & Responsibilities

• Client onboarding (KYC/AML assessment)
• Follow-up of confirmations within stipulated timelines
• Resolution of client account and trade issues
• Document controls and record retention
• Ensure workflow complies with audit and control policies
• any other ad hoc duties as assigned

Requirements

• Minimum bachelor’s degree or equivalent in relevant discipline
• At least 5 years working experience in relevant fields
• Experience in brokerage firms is preferred
• Experience in RQFII would be an advantage
• Bilingual in English and Mandarin (in order to liaise with Chinese speaking clients)
• Proficient in Microsoft Office applications
• Strong communication and interpersonal skills
• Able to be hands-on & multi-task
• Able to work in a fast-paced environment

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Assist the Section Head to supervise the front of the house and Club lounge operations.
• In the absence of higher management to make decisions regarding operational problems
• Coordinate and work closely with all departments regarding daily requirements in the Front Office operations.
• Ensure VIP/ Wedding rooms are ready before guests’ arrival.
• Ensure all traces are checked and resolved.
• Ensure the Airlines crews’ keycard is in order.
• To monitor for Travel Agent group arrival
• Ensure all check-in and out procedures are followed.
• Update team members with the latest information.
• Ensure all registration cards are accurate and filled up.
• Always maintain the best relations between management and guests.
• Ensure guests are always given prompt and efficient services by the team.
• Handle all guest complaints professionally, satisfying their needs and safeguarding the Hotel’s interest.
• Ensure all arrival and departure VIPs and Suite guests are taken care of such as rooms are ready with amenities and card, receive and escort guest to room.
• Monitor closely guest’s room folio high balance daily to prevent losses by the Hotel.
• Ensure proper records are maintained and valuable secured in the Front Office Safe Deposit Box
• Responsible for the setting up and updating of the Duty Manager’s Log Entry, Comm Entry and to report all unusual events to the higher management.
• Responsible for all emergency procedures and coordinate closely with the Security Department
• Responsible for all Master Keys and Emergency Key which are strictly for their use only pertaining to operation requirements.
• Liaise with the IT Department on any faults of the system at times of emergency.
• Ensure strict control of the operations of the computer systems and peripherals.
• To perform any other duties that may be assigned by the Management.

We are representing a client in the Consumer Goods space to hire for a Japanese-speaking Merchandising Manager.

Job Overview:

• Lead the team and work with franchise partners.
• Manage inventory, monitor sales, and align product launches with market trends.
• Analyze sales forecasts, order products, and track competitor activities.
• Support Operations and Marketing to drive growth and brand awareness.
• Report weekly sales and review seasonal product performance.
• Coordinate with regional teams on merchandising and marketing.
• Perform other related tasks as needed.

Requirements:

• Strong leadership, organizational, and analytical skills.
• Retail or FMCG experience preferred.
• Excellent communication, especially in international settings.
• Japanese proficiency (N2 or above) required to liaise with internal stakeholders.

Interested candidates please apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Maintenance Manager

Responsibilities:

• Serve as the main point of contact for the maintenance project.
• Coordinate maintenance requests, receive instructions, and attend meetings.
• Ensure all works comply with the approved works program and methodology.
• Manage relationships with clients, contractors, and suppliers.
• Prepare and submit reports, quotes, and other required documents.
• Review and accept deliverables.
• Supervise the Maintenance Team.
• Arrange major contracts for services performed by sub-contractors.
• Establish service agreements, including leases and insurance for vehicles and policies related to maintenance work.
• Conduct regular reviews of the Maintenance Plan with the Project Manager.
• Submit monthly maintenance reports and attend all maintenance meetings.
• Plan and schedule routine preventive maintenance.
• Review the performance of routine preventive and corrective maintenance with Team Leads.
• Conduct regular reviews of Standard Maintenance Procedures.

Qualifications:

• Relevant engineering/technical degree or diploma from a recognized university or tertiary institution.
• At least 5 years of relevant working experience in the maintenance of IT or electronic systems.
• PMP certification required for diploma holders.

Office Location : West

Working Location : Singapore

**Only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Operations Manager

Description:

-Fluent in Chinese to be able to speak to chinese clients .

- Good Communication skills to handle worker and customers

- Good basic knowledge in the human anatomy.

- Able to work under pressure

- Strong mental capability

- Working hours: 8-10 hours a day. 6 days a week, (12pm-10pm)

- Salary; $7000-$9000

- Must be able to work on PH and weekends.

Qualifications:

- At least 3-4 years in a massage establishment or simialr service trade.

- Fluent in Chinese.

- Able to read and write in english

Only applicable to Singaporean and PR holder

Job Description

• Build and implement sales strategies.

Responsible for developing and executing sales strategies to achieve the company's business objectives. Ensure sustainable revenue and market share growth.

• Consult and introduce investment and immigration programs

Advise and provide detailed information on investment and immigration programs that suit clients' needs and goals. Ensure clients receive optimal and reliable solutions.

• Lead and train the sales team

Responsible for managing and leading the sales team, including training, skill development, and building an effective, motivated team capable of achieving company goals.

• Build and maintain relationships with VIP clients

Develop and maintain strong relationships with VIP clients through communication, professional customer care activities, marketing sources, agents/referrals, personal relationships, etc.

• Manage the work reporting system

Manage and implement systematic tasks, update client information and sales progress. Prepare reports related to sales activities, clients, and work effectiveness.

• Develop partnership relationships

Develop and maintain relationships with partners such as banks, financial organizations, business associations, etc., to optimize the partner network and diversify customer referral sources, increasing sales opportunities.

• Customer care and ensure positive experience

Ensure clients receive the best care and a positive experience from product introduction to transaction completion, ensuring it meets their needs and expectations.

• Support and organize workshops and events

Participate in organizing and supporting the company’s periodic events and workshops, contributing to brand recognition and client/ partner connections.

• Proactively research and share market information

Research, update market trends, information about new immigration programs, and investment

opportunities. Proactively share this information with clients to provide them with an overview

and help them make informed investment decisions.

Job Requirements

• 3-5 years of experience in high-end sales, team management, or infinancial services, real estate, investment consulting industries.

• Leadership skills: Effective team management and training skills, ability to build relationships with clients and partners.

• Communication skills: Excellent communication, persuasion, and customer care abilities.

• Industry knowledge: Understanding of foreign investment and immigration programs, related

legal processes.

• Technology proficiency: Proficient in using sales support systems and tools for reporting.

• Mindset: Good thinking, long-term commitment to the immigration industry.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Job Highligts

• Prime location at Ngee Ann City
• Singapore's only high end private jewellery company, with magnificent decoration and elegant working environment
• Attractive above market remuneration with 13th month and year-end bonuses
• Training will be provided

Responsibilities

• Execute marketing strategies and marketing plan developed by the Marketing Director
• Execute and promote DPM brand marketing strategy developed by the Marketing Director
• Worked with Sales Department to complete the execution and coordination of DPM brand annual exhibition
• Execute and follow up on DPM's media marketing strategy and advertisement
• Follow up with external media
• Cooperate with the Marketing Director to manage the team and cooperate with the sales team to jointly complete the company KPI

Requirements

• At least 1 year of marketing and team management experience, preferably those in the luxury and high-end jewelry industry
• Has strong media resources and channel resources
• Time management skills, strong leadership and communication skills
• Singapore Citizen or Permanent Resident. Company will consider applying for work permits for those extremely good performers

We are looking for an outgoing individual who is able to cultivate relationships with different stakeholders, build a community, and drive adoption for the digital products we build to help government agencies. Be part of a team that is driven, values excellence, and balances efficiency with effectiveness. You will be expected to independently engage agencies to drive adoption and a successful use of our product.

Scope of Work

● Understanding in-depth how to use / configure / work with our product

● Assisting in the development and execution of marketing/outreach campaigns to build awareness of our product

● Run workshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers

● Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion

● Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably

● Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs

● Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy

Requirements :

● Minimum of 5 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services.

● Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities

● Confident in engaging and cultivating relationships with clients to drive adoption and customer success

● Proficient in English (verbal & written); excellent communication and interpersonal skills

● Bias for action; willingness to learn quickly, adapt, and proactively solve problems

● Ability to thrive in an a high-pace and ambiguous / agile environment

● Experience in engagement management for public service products will be a plus

● Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus

● Experience in digital marketing, events planning will be a plus

● Experience in copywriting and graphics design will be a plus

Mercantile Pacific (MP) is building the world’s largest AI-powered recommerce platform (digital marketplace) across the lifecycle of phones and other wireless devices, with a special emphasis on the used phone/devices market and with a strong focus on circular economy principles. MP operates in over 100 countries, and has built up strong relationships with manufacturers, mobile network operators, distributors, wholesalers and retailers over the last 2 decades. Our mission is to provide high-quality mobile devices to customers while minimizing environmental impact through sustainable business practices.

Production Manager

Mercantile is looking for a highly motivated and experienced Production Manager for our mobile devices refurbishing facility. You will be responsible for overseeing the production process, managing the production team, and ensuring that quality standards are met in refurbishing mobile devices. You will work closely with cross-functional teams to ensure smooth operations, implement process improvements, and drive continuous improvement initiatives. Your role will be critical in ensuring that production targets are met, and refurbished mobile devices are of high quality.

Key Responsibilities:

Production Management: Oversee the production process, including receiving, testing, repairing, and refurbishing mobile devices according to established quality standards and production schedules. Ensure that production targets are met, and that the production process is optimized for efficiency and effectiveness. Monitor and analyze production performance metrics, identify areas for improvement, and implement corrective actions as needed.

Quality Control: Establish and enforce strict quality control measures to ensure that refurbished mobile devices meet or exceed quality standards set by the company and regulatory requirements. Implement quality assurance processes, including inspections, testing, and audits, to identify and address quality issues in a timely manner. Work closely with the Quality Assurance team to continuously improve quality control procedures and standards.

Process Improvement: Identify opportunities for process improvement in the refurbishing production process. Streamline and optimize production processes to maximize efficiency, reduce waste, and minimize defects. Implement Lean manufacturing principles and other best practices to continuously improve production processes and increase operational effectiveness.

Team Leadership: Provide leadership, coaching, and mentoring to the production team. Set performance expectations, monitor performance, and provide feedback and recognition to team members. Develop and implement workforce planning strategies to ensure adequate staffing levels and skills development. Foster a positive and inclusive work culture, and promote employee engagement and motivation.

Equipment and Facility Management: Manage the maintenance and upkeep of production equipment and facility to ensure smooth and uninterrupted production operations. Coordinate with maintenance personnel and external vendors for repairs and maintenance, and ensure that all equipment is calibrated and functioning properly. Identify and recommend equipment upgrades or replacements to improve production efficiency.

Reporting and Analysis: Generate regular reports on production performance, including production output, quality metrics, and labor utilization. Analyze data and trends to identify areas for improvement, and make data-driven recommendations to optimize production operations. Provide regular reports to senior management on production performance and progress towards production goals.

Qualifications and Requirements:

· Bachelor's degree in Engineering, Operations Management, or a related field.

· Minimum 8 years of experience in production management, preferably in the electronics manufacturing industry.

· Strong understanding of mobile devices refurbishing processes, quality control, and health and safety regulations.

· Proven experience in managing production operations, achieving production targets, and driving process improvement initiatives.

· Excellent leadership skills, with the ability to inspire and motivate a diverse team of production workers.

· Solid understanding of Lean manufacturing principles and other process improvement methodologies.

· Strong analytical and problem-solving skills, with the ability to analyze data and identify areas for improvement.

· Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate with all levels of the organization.

· Ability to work in a fast-paced environment, and adapt to changing priorities and deadlines.

If you are up to challenge to make a difference in the industry, please send in your updated CV/resume to [email protected].

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Job Overview

We are seeking a dynamic and results-driven Marketing Manager to lead our marketing initiatives and enhance our brand presence in the construction sector. The ideal candidate will have a strong background in marketing, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Strategy Development: Develop and implement comprehensive marketing strategies to drive business growth and enhance brand visibility.
• Campaign Management: Plan and execute marketing campaigns across multiple channels, including digital, print, and events.
• Content Creation: Create engaging content for websites, social media, email campaigns, and promotional materials.
• Market Research: Analyze market trends, competitors, and customer preferences to identify new opportunities.
• Brand Management: Oversee brand consistency across all platforms and materials.
• Collaboration: Work closely with sales, operations, and project teams to align marketing efforts with business goals.
• Budget Management: Manage marketing budgets and optimize spending for maximum ROI.
• Performance Analysis: Track and report on campaign performance, providing insights and recommendations for improvement.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven experience as a Marketing Manager, preferably in the construction or related industry.
• Strong understanding of marketing principles, strategies, and best practices.
• Proficiency in digital marketing tools and platforms (e.g., SEO, Google Ads, social media).
• Exceptional written and verbal communication skills.
• Creative thinker with excellent organizational and project management skills.
• Ability to analyze data and translate insights into actionable strategies.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Relationship Manager Responsibilities:

• Maintaining a deep knowledge of company products and services.
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.
• Identifying clients' needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product/service consultations and guide their decision-making process.
• Upselling and cross-selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Meeting sales/revenue targets.
• Ensuring client satisfaction.

Relationship Manager Requirements:

• Degree in management, marketing, communication, or a similar field.
• Experience as a relationship manager, in customer service, or a similar role.
• Ability to build and maintain strong client and business relationships.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication and interpersonal skills.
• Good conflict-resolution and problem-solving skills.
• Leadership and team management skills.
• Customer-oriented.

·Supervising and oversee the direction of the project (or a package), ensuring that the client's specifications and requirements are met, review pogress and liase with quantity surveyors to monitor costs;

·Liaising with the main-contractor, other construction professionals;

·Coordinating and supervising construction workers;

·Selecting tools and materials;

·Making safety inspections and ensuring construction and site safety;

·Assessing and minimising risk;

·Finding ways to prevent problems and to solve any that crop up.