Our client, a well-established MNC i is seeking for an Admin Executive ( Motor Insurance ) - Up to $ 4,500.00 + BONUSES / MNC

Requirements

• Min a Diploma / O or N Level
• At least 3 years experience providing general administrative support to the Sales team including invoicing, data entry etc
• Administrative experience in Motor Insurance is a plus
• Proficient in MS Office and meticulous with numbers
• Strong communication and interpersonal skills.
• Confident, wiiling to learn and perseverance.
• Independant and team player

Others

• Salary up to $ 4,500.00 + Attractive Bonuses and Benefits
• 5 days work week, office hour
• Central West area

Interested candidate can send in your resume (word format prefer) to [email protected]

Our client, a well-established MNC is seeking for a Senior Marketing Executive ( Luxury Retail / MNC - Digital Marketing / Events ) - $ 4,800.00 to $ 5,000.00 + Attractive Bonuses - Central area

Requirements

• Degree/Diploma in Marketing or Mass Communication or relevant
• At least 3 years of experience handling 360 Marketing functions.
• Experience in Digital Marketing and Events Management
• SEM and SEO knowledge is a plus
• Independent, confident and good interpersonal skill
• Familiar to work in high pace environment

Interested candidate can send in your resume (word format prefer) to [email protected]

Our client, a well-established MNC is seeking for a CCustomer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,900.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,900.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

About our client: Our client is a leading global port infrastructure operator.

*Work Location: Central

*Please note that this role will be hired on a 2-year contract basis for our client's projects.

About the role:

• Be a trusted specialist advisor, provide expert advice and work closely with senior management, project stakeholders, international business units and other colleagues.
• Be seen as a ‘go to’ provider of sustainability/ ESG solutions. This will require strong influencing skills and demonstration of added value.
• Develop and oversee the implementation of the company's sustainability / ESG management system and best practices for infrastructure development projects through all project stages (capex review, planning, design, procurement and construction).
• Develop and oversee the implementation of the company's ESG strategy, management system and best practice for management of existing civil infrastructure.
• Advise on and drive the adoption of international sustainability standards and norms as appropriate (for example ISO 14000, Equator Principles 4, IFC Performance Standards and Science-Based Targets).
• Set sustainability benchmarks and KPIs in consultation with project leads and business unit teams.
• Report on outcomes and provide regular feedback on progress, key project issues and required actions.
• Provide hands-on support and guidance to project teams and senior management. Oversee and interact with external consultants.
• Capacity Growth: actively contribute to strengthening the capacity of the company's global community through the company's global initiatives and training programmes—train and support colleagues.

About you:

• Master’s degree (MEng / MSc) in a relevant discipline.
• Proven experience in developing and leading the implementation of sustainability (ESG) initiatives for infrastructure development, preferably for ports or other developments in coastal environments. This should include managing ESIAs and/or E&S Due Diligences for a developer, lender or consultant.
• Proven experience in both developed and developing economies.
• Typically, 15+ years of professional experience would be expected, albeit depending upon the type of experience.
• Experience of applying good international industry practice for management of E&S risks
• Knowledge of E&S reporting systems.
• Awareness of Science Based Targets initiative and SBT for ports.

Personal Profile

• Sufficient gravitas to implement, oversee, direct and support sustainability requirements and become a trusted advisor to colleagues and senior management.
• Strong analytical skills
• Experience in working and leading projects in international settings..
• Good team player with strong communication and influencing skills. Able to work effectively and build effective working relationships with international teams and senior management.
• Willingness and aptitude to travel and work overseas on short-duration visits.
• Able to actively identify project requirements and propose effective solutions.
• Self-starter, energetic, focused. Able to work with minimal direction, to deal with multiple projects and to prioritize key tasks.
• Evidence of being able to learn/grow in a changing sustainability field.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

You will be involved in initiatives for the attraction and retention of various professional talents within SingHealth, which will include administration of awards ceremonies, coordination of staff recognition nominations and management of pre-service scholars. You will also partner stakeholders to organise career talks and career fairs to promote SingHealth as an employer of choice to students and mid-career switchers.

Job Requirements:

• Bachelor’s degree in Business Administration/ Marketing/ Communications or other related fields
• Fresh Graduates are welcome to apply
• Strong communication, organisational and interpersonal skills
• Good team player, independent and resourceful
• Proficient with Microsoft Office applications
• Must be fully vaccinated against COVID-19

Job Description : Be part of a dynamic team to enhance the quality of Singapore’s pre-school education landscape. As a Preschool Teacher, you will play a key role in providing our young with an enriched learning experience, nurturing their social skills and preparing them for lifelong learning. You will plan and deliver education programmes to help foster holistic learning and development for the children and be involved in parent and community engagement.

In this role as Teacher, your responsibilities will include , but are not limited to:

• Plan and deliver education programmes for the holistic development of the children
• Support the development and implementation of teaching and learning approaches and resources, as well as best practices to enhance the learning experiences for the children
• Prepare learning materials and conduct age-appropriate programmes
• Provide a positive learning environment and ensure the well-being and safety of the children
• Engage parents and partners in education to be involved in learning and development of the children
• Monitor and document children’s learning and development
• Responsive to the needs of young children from the age of 18 months to 3 years old.
• To create a secure environment for young children through nurturing respectful, responsive and reciprocal relationships with them; a quality learning environment through assisting in implementing a developmentally and culturally appropriate curriculum.
• Be intentional in building trust and respectful partnerships with parents and families.
• Actively engage in centre initiatives and supports its collaborative efforts with the community.
• Able to work closely with colleagues and contributes to a culture of collaboration and collegiality.
• Engaging in continuous learning and reflective practice.
• Any other duty that may be assigned by the Centre from time to time.

To be shortlisted in this role it is desirable to have ;

• At least minimum of GCE ‘N’ level credits including English Language.
• WSQ Advanced Certificate in early Years (WSQ ACEY) or its equivalent recognised by ECDA
• Passion to work with children

Location of the centre : Blk 18 Jalan Membina #03-01 S164018 * Less than 5 mins to Tiong Bahru MRT station (EW17 Exit A)

If you feel this position matches your skills , experience and career aspirations, please click apply button. Join us now for Sign - On Bonus! (*Terms and Conditions Apply , valid from 01 Jan 2024 to 30 March 2024). Only for Singaporean due to limitation of quota

To find out more about us and other job position , subscribe to our Telegram Channel : Super Talent Childcare

Our client, a well-established MNC is seeking for a CCustomer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,900.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,900.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Our client, a well-established MNC is seeking for a Senior Marketing Executive ( Luxury Retail / MNC - Digital Marketing / Events ) - $ 4,800.00 to $ 5,000.00 + Attractive Bonuses - Central area

Requirements

• Degree/Diploma in Marketing or Mass Communication or relevant
• At least 3 years of experience handling 360 Marketing functions.
• Experience in Digital Marketing and Events Management
• SEM and SEO knowledge is a plus
• Independent, confident and good interpersonal skill
• Familiar to work in high pace environment

Interested candidate can send in your resume (word format prefer) to [email protected]

Job Highlight

Salary: $2700 - $3000

Contract: 11 months

Working Location: Nearest to Outram Park MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Working closely with line managers on manpower planning; eg. identifying and defining specific hiring requirements.
• Responsible for end-to-end recruitment: sourcing, screening applications, conducting interviews, selection and offer (including recommending offer package)
• Support in onboarding of new recruits.

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in HR, Business Admin or equivalent field.
• Excellent in communication and liaison skills
• Experience in managing end-to-end recruitment or as a HR generalist/ Business Partner is an addition.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

What do we do?

At Infosys Compaz(iCompaz), we focus on Digital Transformation for enterprises across industry vertical segments and services. We take clients on a rewarding journey of Digital Transformation, with strengths in AI, Data, User Experience, Cloud, Cybersecurity and Analytics, while also serving clients in their IT management in technology operations, infrastructure, and applications. We serve a comprehensive client network spanning multiple industries and are helping clients meet the challenges of the digital economy in financial services, retail, transportation and logistics, telecom, services, and resource sectors, among others.

Job brief

We are looking for a Recruiter to work closely with internal stakeholders to understand the hiring requirements and source for suitable candidates through appropriate recruitment platforms.

To be successful in this role, you should have experience with various sourcing tactics, like social recruiting, and excellent relationship-building skills.

Ultimately, you will ensure we attract and hire high-potential employees and build a strong employer brand.

Responsibilities

· Work closely with the Hiring Manager to understand the hiring requirements and source for suitable candidates through appropriate recruitment platforms

· Assist to develop and implement talent acquisition strategies, processes, and programmes for effective recruitment

· Partner with the business to understand business structures, priorities, and dynamics to develop a strategic sourcing plan to acquire talents to meet business needs

· Manage the end-to-end recruitment process which include the sourcing of candidates, facilitation of interviews, conducting interview with Hiring Managers, preparation of salary proposal and offer letter, making job offer to candidates and as well as administering the contract signing for offered candidates

· Build and maintain a passive pool of strong candidates by constantly looking and tapping on various source of recruitment channels

· Constantly engage key stakeholders to ensure that recruitment KPIs are delivered promptly and efficiently

· Manage the various social medial platform and sites to attract and hire talents

· Review, design and drive the recruiting, interviewing, and hiring processes that support a positive candidate experience

Requirements and skills

· Work experience as a Recruiter or similar HR role

· Experience in advertising and hiring for entry-level roles is a plus

· Knowledge of various candidate evaluation techniques, including group interviews

· Hands-on experience with resume databases and Applicant Tracking Systems

· Familiarity with social media sourcing

· Understanding of local labor legislation, particularly regarding internships

· Good networking abilities

· BSc degree in Human Resources, Organizational Psychology or relevant field

· Minimum experience of 3 years is preferred

· However, fresh graduates are also welcomed to apply

Why iCompaz?

• iCompaz is a Joint Venture between Infosys Limited and Temasek Holdings, both global leaders in their respective industries, and the JV was created exclusively to bring Digital Transformation capabilities and global skills to the ASEAN market. Temasek Holdings is a global investment company headquartered in Singapore. Infosys is a global leader in next-generation digital services and consulting, headquartered in Bangalore, India.
• We take pride in our fair employment opportunity. You are welcome at iCompaz regardless of age, race, gender, religion, marital status and family responsibilities, or disability.
• We offer an inclusive and diverse workplace environment to support your career aspirations. We have a strong emphasis on continuous learning to your professional and personal growth. If you are looking for an opportunity where you would be able to make an impact with what you are good at, and at the same time being able to explore any other area that interests or motivates you, WE’VE GOT YOU COVERED!

1. Strategic Planning:
• Develop and implement HR strategies aligned with the organization's overall business objectives.
• Collaborate with executive leadership to ensure HR initiatives support the company's long-term goals.
2. Policy Development:
• Formulate, review, and update HR policies and procedures in compliance with labour laws and industry standards.
• Ensure consistent application and enforcement of policies across the organization.
3. Talent Acquisition and Recruitment:
• Oversee the recruitment process, including workforce planning, sourcing, interviewing, and selection.
• Develop and implement effective onboarding programs for new hires.
4. Employee Relations:
• Handle employee relations issues and mediate conflicts to maintain a positive work environment.
• Provide guidance and support to managers in dealing with employee-related matters.
5. Performance Management:
• Implement performance management systems, including goal-setting, performance reviews, and development plans.
• Address performance issues and contribute to employee development.
6. Training and Development:
• Identify training needs and coordinate the design and delivery of training programs.
• Support employee development initiatives to enhance skills and capabilities.
7. Compensation and Benefits:
• Develop and manage compensation and benefits programs to attract and retain top talent.
• Conduct salary surveys and ensure the organization's compensation practices are competitive.

8. HR Metrics and Analytics:
• Utilize data and analytics to assess HR performance and inform decision-making.
• Develop and monitor key HR metrics to measure the effectiveness of HR programs.
9. Succession Planning:
• Work on identifying and developing talent pipelines for key positions within the organization.
• Ensure a smooth transition of leadership and key roles through effective succession planning.
10. Employee Engagement:
• Develop and implement initiatives to enhance employee engagement and satisfaction.
11. HR Technology Management:
• Oversee the implementation and management of HR information systems (HRIS) and other HR technologies.
• Ensure technology solutions align with HR goals and streamline processes.
12. Budget Management:
• Develop and manage the HR budget, ensuring efficient use of resources.
13. Communication:
• Communicate HR policies, programs, and changes effectively to employees.
• Foster open communication channels within the organization.

The HR (Head) plays a pivotal role in creating and sustaining a positive workplace culture while ensuring that HR practices align with the organization's strategic objectives. This role requires a combination of strategic thinking, interpersonal skills, and a deep understanding of human resources principles and practices.

ATTITUDE, KNOWLEDGE & SKILLS REQUIREMENTS

1. Recognised degree in the field of human services, non-profit sector management, public administration or equivalent.

2. Keen interest in the non-profit sector and youth development.

3. Minimally 5 years of experience in Human Resources.

4. Ability to provide a work environment that engenders positive energy, creativity and teamwork among employees.

5. Outstanding leadership skills with ability to lead a team and give directions to employees.

6. Ability to supervise and evaluate employees and their work performance, establish rules and procedures and create efficient work schedules.

7. Excellent organisation and time management skills with ability to stick to targets and meet stringent deadlines.

8. Possess a high sense of commitment to work with willingness to put in extra time and effort.

9. Analytical and problem-solving skills in order to trouble-shoot and solve problems quickly and efficiently including attending to clients’ dissatisfaction and employee problems.

10. Excellent verbal and written communication skills.

11. Ability to work closely with the board of directors as an effective business partner and come up with strategies to grow the Charity’s business.

The ideal candidate will support the Assistant Manager, HR Technology in implementing and maintaining the human resource information management systems for SingHealth Polyclinics.

Job scope includes:

• Providing documentations and user guides on the human resources data systems
• Supporting documentation of system and data security management
• Supporting user queries and troubleshooting
• Supporting hr processes and hr cycle of activities
• Following-up with it support team on outstanding issue
• Keeping track and manage project timelines
  

Job requirements:

• Degree in Information Technology or equivalent
• At least 1 year of relevant experience, preferably with SAP SuccessFactors or SAP ECC 6.0 – HCM
• Strong grasp of information technology with excellent attention to detail
• Self-motivated team player with strong analytical and problem solving skills
• Fast and independent learner
• Ability to communicate effectively with technical and non-technical stakeholders
• Proficient with Microsoft Office applications (Outlook, Powerpoint, Word, Excel)

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3157/

The Customer Experience & CRM Specialist will be responsible for managing and enhancing the overall experience of BSKIN customers on BSKIN.com and marketplaces. As a customer champion, you will learn to develop a strong understanding of the entire customer journey and promote positive customer experiences to foster loyalty and retention. You will be part of a lean, dynamic team in a hybrid working environment with regular hours and regional exposure in the skincare and nutrition industry.

Key Responsibilities:

● Respond to customer enquiries, consolidate online orders and arrange dispatch.

● Manage email marketing campaigns with audience segmentation and targeted communication.

● Source and liaise with suppliers to procure marketing collaterals such as printed cards, press kits, eCommerce packaging and branded gifts.

Detail Responsibilities:

Customer Advocacy

● Engage with customers through various channels, such as phone, email, WhatsApp, chat modules, and social media.

● Respond promptly and professionally to customer enquiries, concerns, and feedback.

● Provide product recommendations, skincare advice, and solutions to customer issues.

● Maintain a comprehensive knowledge of our skincare products and their benefits to assist customers effectively.

● Encourage satisfied customers to participate in advocacy programs and contribute to testimonials.

Order Management

● Handle basic back-end updates and maintenance of our e-commerce platforms (e.g. BSKIN.com, Shopee, Lazada).

● Process customer orders (including returns, exchanges and refunds), ensuring accuracy and timely fulfillment.

● Prepare monthly reports on sales and inventory.

Customer Relationship Management (CRM)

● Utilize CRM tools to manage and track customer interactions, ensuring a personalized and consistent experience.

● Understand the customer journey through data analysis and providing insights for segmentation and targeted communication.

● Create eDMs and implement email marketing campaigns, including building email marketing workflows for automation.

Marketing procurement and support

● Procure gifts and materials for marketing campaigns, including sourcing, quote comparisons, sample requests, price negotiations and order placement.

● Provide operational support and coordination of logistics for marketing campaigns and events.

Hybrid Work Arrangement: 2 days office (fixed days), 3 days remote. Required to be present for physical events (as needed).

Job Requirements:

● Diploma/Degree in marketing, communications, or a related field is preferred.

● Strong written and verbal communication skills.

● Proficiency in using marketing tools and platforms, including a basic use of Canva and proficiency with email marketing software like MailChimp.

● Strong and comfortable with data analysis and reporting.

● Knowledge and passion for skincare and beauty products.

● Excellent interpersonal skills and a customer-focused attitude.

● Ability to work independently and collaboratively in a fast-paced environment.

● Detail-oriented with strong organizational skills and adapts well to change.

● Creativity and a knack for staying updated with the latest industry trends.

● Experience in customer service or Customer Relationship Management (CRM) is a plus.

This role offers an exciting opportunity to contribute to our skincare brand's growth and success, both in supporting marketing/CRM initiatives and ensuring a positive customer experience. If you are enthusiastic, dedicated, and ready to make a difference in the skincare industry, we encourage you to apply and be part of our dynamic team.

Position Overview:
As a Care & Advocacy Specialist, the individual will be responsible for case-managing NeuGen families. The primary role will involve assessing the needs of NeuGen beneficiaries, which may include individuals, families, and children, and determining the necessary services to address those needs. They will develop and implement care plans accordingly. Additionally, the Care & Advocacy Specialist may be tasked with evaluating the effectiveness of the care plan and the provided services, ensuring the best possible support for beneficiaries.

Principal Duties and Responsibilities:
1. Conduct case intake, assess clients' needs, and provide appropriate assistance.
2. Offer support and resources to clients, establish strong working relationships with support networks, government agencies, and community resources.
3. Gather and review clients' documents.
4. Inform clients about and refer them to internal programs and services under NeuGen or other relevant agencies for assistance.
5. Monitor and support families in enhancing their resources and coping abilities in dealing with challenges.
6. Participate in case discussions with external agencies.
7. Attend case conferences, providing updates on cases to the Manager of Programmes and Services, Deputy Director, and Executive Director.
8. Carry out regular home visits, phone calls, and messaging with clients.
9. Document case notes accurately and efficiently.
10. Perform any additional duties assigned by superiors to fulfil organizational needs.

Requirements:
1. Bachelor’s degree in Social Work or other related fields.
2. Strong interpersonal communication abilities with individuals and systems at multi-levels
3. Enjoys working on a range of tasks and responsibilities related to direct work and service planning

Desired Skills and Competencies
1. Competencies in Casework, counselling, risk and crisis management, group work facilitation
2. Competencies in working with various formal systems and conduct case conferences
3. Good analytical skills
4. Passion to work with children, youths and their families
5. Commitment to the Code of Social Work Practice standards.
6. Demonstrate sound and updated professional knowledge and skills in social work
7. Relevant experience in working with individuals and families will be an advantage

You will be involved in initiatives for the attraction and retention of various professional talents within SingHealth, which will include administration of awards ceremonies, coordination of staff recognition nominations and management of pre-service scholars. You will also partner stakeholders to organise career talks and career fairs to promote SingHealth as an employer of choice to students and mid-career switchers.

Job Requirements:

• Bachelor’s degree in Business Administration/ Marketing/ Communications or other related fields
• Fresh Graduates are welcome to apply
• Strong communication, organisational and interpersonal skills
• Good team player, independent and resourceful
• Proficient with Microsoft Office applications
• Must be fully vaccinated against COVID-19

Our client, a well-established MNC is seeking for a Senior Marketing Executive ( Luxury Retail / MNC - Digital Marketing / Events ) - $ 4,800.00 to $ 5,000.00 + Attractive Bonuses - Central area

Requirements

• Degree/Diploma in Marketing or Mass Communication or relevant
• At least 3 years of experience handling 360 Marketing functions.
• Experience in Digital Marketing and Events Management
• SEM and SEO knowledge is a plus
• Independent, confident and good interpersonal skill
• Familiar to work in high pace environment

Interested candidate can send in your resume (word format prefer) to [email protected]

POSITION SUMMARY

This candidate is a key member of the Company’s sales team and is responsible to perform product demonstrations, technical trainings and application services to customers, working alongside with the sales team to drive revenues and market growth of Life Science products and related services.

RESPONSIBILITIES

• To provide on-site user application supports
• To assist sales personnel throughout the sales cycle in terms of products knowledge and applications, from presales to the end of the cycle and after sales supports

Presales

• Demonstrations
• Technical discussions
• Propose total solutions in relevant fields

After Sales

• Applications training: Presentation on technology relevant to instrumentation prior to hands-on section
• Hands-on training: Hardware and software
• Troubleshooting
• To hold user meetings, workshops, seminars to update products information on instrumentation and support chemistry
• To troubleshoot issues related to instruments, software, reagents and experimental designed
• To connect and integrate available or customize technologies to cater customers’ needs, take lead in scientific discussions, analyse their needs and match them with our offering products
• Support sales team in order to achieve growth target as a team
• Preparation of technical documents and reports
• Manage demo lab and ensure good laboratory practices: demo instruments, facilities and chemical inventory
• Any ad-hoc duties assigned

REQUIREMENTS

• Minimum Master / PhD in Life Sciences, Biological Sciences, Biomedical Engineering, Microbiology, Biomedical Science, Biotechnology, Chemistry, Chemical Science, Chemical Engineering, Material Science or related disciplines
• At least 2-3 years of hands-on experience of scientific equipment operation and troubleshooting as well as laboratory inventory management
• Team player with a great attitude
• Willing to learn and involve actively in pre-sales market survey and business development
• Sense and interpersonal skills of customer relationship
• Comfortable working in a dynamic, changing environment
• Demonstrate ability to handle work professionally, independently, and efficiently

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Five-day work week
• Medical benefits

You will play a pivotal role in managing SingHealth’s talent management and succession planning process and be responsible for implementing and reviewing talent development strategies, initiatives, tools and processes which includes talent identification and assessment, talent engagement, succession and development planning so as to build leadership bench strength and pipeline for the needs of SingHealth. You will be required to ensure timely appointment of the most suited candidates for key leadership positions within SingHealth, manage SingHealth’s talent pool through strong engagement and conceptualise the succession planning management framework for SingHealth to ensure leadership continuity. You will be required to work with the relevant stakeholders to review and develop learning and development plans and programmes for the identified talent as well as to evaluate the effectiveness of these plans and programmes.

In addition, you will support and drive implementation of new projects and initiatives in the department and monitor the effectiveness of implementation. You will also perform a supervisory role and be required to mentor and coach junior staff.

Job Requirements:

• Bachelor’s Degree with at least 8 years of relevant experience in talent management under a sizeable organization
• Prior experience in a healthcare setting will be an added advantage
• Strong teamwork with good problem-solving skills and the ability to manage cross-functional and institutional relationships
• Analytical, resourceful, results-focused and innovative
• Excellent interpersonal and communication skills
• Must be fully vaccinated against COVID-19

We are seeking a dynamic and results-driven Renewal Sales Specialist to join our team. The Renewal Sales Specialist will be responsible for managing the license renewal and subscription business, ensuring high customer retention rates, reducing churn, and identifying opportunities for upselling and cross-selling. The ideal candidate will have excellent communication skills, a strong understanding of our products and services, and a proven track record of achieving renewal targets.

Key Responsibilities:

Renewal Management:

• Proactively manage the renewal process for existing customers, ensuring timely renewals and minimizing churn.
• Develop and maintain relationships with key decision-makers within client organizations to facilitate smooth renewal processes.

Customer Retention:

• Identify factors contributing to customer churn and implement strategies to mitigate them.
• Address customer concerns and objections effectively to secure renewals.

New Opportunity Discovery:

• Continuously monitor customer usage patterns and feedback to identify new opportunities for product or service enhancements.
• Work closely with the sales team to uncover new sales opportunities within existing accounts.

Qualifications:

• Minimum Diploma in Business Administration, Marketing, or related field.
• Proven experience in a renewal sales or account management role, preferably in the IT services or software industry.
• Strong understanding of subscription-based business models and license renewal processes.
• Excellent communication and negotiation skills, with the ability to build rapport with clients and internal stakeholders.
• Analytical mindset with the ability to interpret data and draw actionable insights.
• Results-oriented with a track record of meeting or exceeding renewal targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software and Microsoft Office Suite.

• Gather information to understand client companies and their industries in order to better cater to recruitment needs.
• Actively source for suitable candidates through internal database, applications, referrals, networking, job portals and social media platforms.
• Craft job advertisements effectively and appropriately to attract the right talent.
• Screen and interview candidates through the telephone, face-to-face interviews to ascertain information on skills and experience while assessing suitability to the role.
• Prepare candidates for interview and follow up closely at every stage of the selection and recruitment process
• Conduct reference checks; manage the interview process and salary negotiation between clients and candidates.

1. Strategic Planning:
• Develop and implement HR strategies aligned with the organization's overall business objectives.
• Collaborate with executive leadership to ensure HR initiatives support the company's long-term goals.
2. Policy Development:
• Formulate, review, and update HR policies and procedures in compliance with labour laws and industry standards.
• Ensure consistent application and enforcement of policies across the organization.
3. Talent Acquisition and Recruitment:
• Oversee the recruitment process, including workforce planning, sourcing, interviewing, and selection.
• Develop and implement effective onboarding programs for new hires.
4. Employee Relations:
• Handle employee relations issues and mediate conflicts to maintain a positive work environment.
• Provide guidance and support to managers in dealing with employee-related matters.
5. Performance Management:
• Implement performance management systems, including goal-setting, performance reviews, and development plans.
• Address performance issues and contribute to employee development.
6. Training and Development:
• Identify training needs and coordinate the design and delivery of training programs.
• Support employee development initiatives to enhance skills and capabilities.
7. Compensation and Benefits:
• Develop and manage compensation and benefits programs to attract and retain top talent.
• Conduct salary surveys and ensure the organization's compensation practices are competitive.

8. HR Metrics and Analytics:
• Utilize data and analytics to assess HR performance and inform decision-making.
• Develop and monitor key HR metrics to measure the effectiveness of HR programs.
9. Succession Planning:
• Work on identifying and developing talent pipelines for key positions within the organization.
• Ensure a smooth transition of leadership and key roles through effective succession planning.
10. Employee Engagement:
• Develop and implement initiatives to enhance employee engagement and satisfaction.
11. HR Technology Management:
• Oversee the implementation and management of HR information systems (HRIS) and other HR technologies.
• Ensure technology solutions align with HR goals and streamline processes.
12. Budget Management:
• Develop and manage the HR budget, ensuring efficient use of resources.
13. Communication:
• Communicate HR policies, programs, and changes effectively to employees.
• Foster open communication channels within the organization.

The HR (Head) plays a pivotal role in creating and sustaining a positive workplace culture while ensuring that HR practices align with the organization's strategic objectives. This role requires a combination of strategic thinking, interpersonal skills, and a deep understanding of human resources principles and practices.

ATTITUDE, KNOWLEDGE & SKILLS REQUIREMENTS

1. Recognised degree in the field of human services, non-profit sector management, public administration or equivalent.

2. Keen interest in the non-profit sector and youth development.

3. Minimally 5 years of experience in Human Resources.

4. Ability to provide a work environment that engenders positive energy, creativity and teamwork among employees.

5. Outstanding leadership skills with ability to lead a team and give directions to employees.

6. Ability to supervise and evaluate employees and their work performance, establish rules and procedures and create efficient work schedules.

7. Excellent organisation and time management skills with ability to stick to targets and meet stringent deadlines.

8. Possess a high sense of commitment to work with willingness to put in extra time and effort.

9. Analytical and problem-solving skills in order to trouble-shoot and solve problems quickly and efficiently including attending to clients’ dissatisfaction and employee problems.

10. Excellent verbal and written communication skills.

11. Ability to work closely with the board of directors as an effective business partner and come up with strategies to grow the Charity’s business.

Responsibility

• Acquire new members and increase our fast-growing SMF membership base by reaching out to manufacturing, manufacturing services, general, associated, and affiliated entities
• Identify, manage, and execute sales and partner strategies for our Industry Groups
• Build lead pipeline, member relationships, network and support industry-related programs and other activities
• Onboard new members, ensure timely payment and perform administrative work
• Perform key account management, where assigned
• Stay up to date with industry trends, market conditions, and competitors' offerings
• Perform any other duties as assigned by management.

Requirements:

• Degree/Diploma holder with relevant experience in sales or business development
• Excellent interpersonal, written and communication skills required for the engagement of executives/senior executives
• Strong abilities to analyze, prospect, present, negotiate, and close deals
• Resourceful, self-motivated, and target-driven, with the ability to work independently and as part of a team
• Positive and collaborative mindset

Job Description:

*Timely preparation of consolidated financial & management reports.

*Preparation of forecast and budget.

l Perform financial review and analysis.

*Risk management, Handling tax and audit matters.

*Support the review of accounting treatments involved in new and existing projects of regional markets.

*Develop comprehensive financial proposals and business cases for new initiatives, capital investments, and potential partnerships.

*Finance team management and development.

Job requirements:

*Bachelor's degree in accounting, finance, or related fields.

*3-5 years of Accounting / Auditing experience.

*Proficiency in office software and the ability to use financial software.

*Strong analytical skills and ability to distil complex financial data into actionable insights.

*A self-starter who can plan, organise and take initiative to meet job objectives and manage deadlines independently.

*Ability to stick to time constraints, Can-do attitude, driven and passionate about work.

*Good command of English and Chinese with excellent communication skills.

• onitoring & coordinating of components and materials logistic movements.
• Stock taking, re-packing and labelling of received components & materials.
• Upon receiving all completed PCBA, photo taking of the PCBA and scan all relevant reports for recording.
• Preparation of completed PCBA package & documentation for delivery to customer.
• Arrangement of courier service for pick up/delivery for both local and overseas customer.
• Maintenance of office’s material holding/inventory storage area.
• Any other ad-hoc tasks allocated by SCM/Director.

Requirement:

• ITE / Diploma in Electrical / Electronic Engineering or relevant.
• Preferably of 1~2 years of sales or customer service or supply chain experience in EMS/CM sectors.
• Good team player, positive, strong analytical skill, problem-solver, high EQ & attitude.
• Good interpersonal skill, confident & highly motivated.
• Able to work under fast-paced environment meeting tight deadlines.

About The Role:

KeyStart is a home ownership programme supporting families with children living in rental communities who aspire to own homes. We hope to transform the lives of families with children through stable, adequate, and conducive housing; by providing financial support, housing case work support, and transitional support to families as we journey with them towards home ownership.

We are growing our team, and we are looking for passionate individuals who identify with our mission and cause and are willing to commit to this journey with our community members. The Senior Home Ownership Specialist, under the supervision of the Head of Department (Home Ownership), is a key member of the Home Ownership team. He/She will assist in the management of the Home Ownership team, as well as in mentoring and supervising the Junior Home Ownership Specialists. In addition, as a Senior Home Ownership Specialist, he/she will need to support families in various meaningful ways along their home ownership journey.

• Direct work: build strong and supportive relationships with families who are on the KeyStart programme through consistent engagements; provide housing guidance to support families in overcoming their barriers and difficulties faced to achieve home ownership; and advocate together with families to key stakeholders so that they can access the resources they need to overcome systemic barriers that families face in their home ownership journey.
• Indirect work: you will have the opportunity to be involved in programme and service design, programme administration, stakeholder management, research, and impact evaluation. You will be required to provide support to the KeyStart team to plan and execute the KeyStart programme.

Job Responsibilities:

1. Programme Development and Implementation: Assist in the development and enhancement of the Keystart program to address the needs of target beneficiaries and support the implementation of the program. Assist in the development and review of department structures, processes, and related policies in conjunction with the leadership.
2. Home Ownership Assessment and Guidance: Conduct comprehensive assessments of families’ home ownership needs and challenges, considering factors such as affordability, suitability, and eligibility. Provide home ownership-related guidance and education to empower families with the knowledge and skills to achieve home ownership.
3. Home Ownership Casework: Provide individualized casework services to families, including developing action plans, setting goals, and monitoring progress towards achieving home ownership. This includes supporting families through the renovation of their new homes under our Basic Habitation Programme.
4. Partnerships & Stakeholder Management: Cultivate and maintain relationships with government agencies, community partners, and other strategic partners to foster collaboration, resource sharing, and advocacy. Connect families with relevant resources, government assistance programs, and community support service, and work closely with partners, to address the needs of families to enable poverty transformation.
5. Advocacy: Advocating with families to key stakeholders including government agencies, or to be supported under our internal KeyStart grants. This includes being knowledgeable about our public housing system and policies, and the determination to find ways to overcome systemic barriers that families face in their home ownership journey.
6. Data Management: Maintain accurate and confidential family records, documenting progress, interventions, and outcomes.
7. Research, Evaluation, and Development: Prepare reports on programme activities, outcomes, and recommendations for program improvement. Pursue practice research to strengthen the department’s evidence-based practices.
8. Supervision and Training: The Senior Home Ownership Specialist is required to conduct relevant in-house training for internal staff and external practitioners or volunteers and provide practice supervision (both individual and group based) to Junior Home Ownership Specialists. He/She will plan and implement professional learning and group supervision for the team and assist in building the team towards fulfilling professional growth and development. He/She will ensure work processes are in alignment with the department’s SOPs and policies.