Job Description: Internship/Part time Customer Service Specialist(B2B)

Company Overview:

Uniweb Pte. Ltd. is a leading payment gateway provider in Singapore, specializing in integrated payment solutions and digital marketing for businesses. With over 6,000 merchants, Uniweb delivers innovative payment services and marketing strategies for both local businesses and international clients.

Key Responsibilities:

• Assist with simple inquiries related to payment products and services via email, phone, or live chat (not call centre and very low volume only).

• Provide guidance on the use of digital payment platforms (Alipay, WeChat Pay, Visa, etc.).

• Support the onboarding process for new merchants, including documentation and initial onsite setup assistance.

• Maintain records of customer interactions and feedback.

• Assist in creating support content, such as FAQs and user guides, to improve the customer experience.

• Simple Ad-hoc.

Requirements:

• Current student or recent graduate in Business, Communication, Fintech or related fields.

• To assist senior cashiers who may only speak Mandarin.

• Customer-focused with problem-solving abilities and attention to detail.

• Experience with customer service, preferably in the tech or payment solutions industry, is a plus but not required.

• Proficiency in MS Office and CRM tools is an advantage.

Benefits:

• Flexible working hours with the opportunity to gain experience in a dynamic fintech environment.

• Exposure to digital payment technologies and customer engagement strategies.

• Hands-on learning in a fast-growing company with potential for future full-time employment.

• Transport allowance.

Position Overview:

We are seeking a proactive Technical Support Specialist (L1 & L2) professional on behalf of our client. This role encompasses delivering Level 1 and Level 2 technical assistance, both onsite and remotely. The successful candidate will play a key role in troubleshooting, aiding IT projects, and coordinating tasks to ensure smooth operations for the client.

Main Responsibilities:

• Deliver Level 1 and Level 2 technical support through phone, email, and onsite interactions.
• Diagnose and resolve IT issues for customers both remotely and in person.
• Assist in coordinating and implementing IT projects.
• Set up, install, and maintain clients' hardware and software systems.
• Engage effectively with customers and internal teams to guarantee prompt resolutions.
• Support project managers in coordinating projects and managing tasks.

Qualifications We Seek:

• Proficient troubleshooting abilities in hardware, software, and networking environments.
• Strong communication skills and a team-oriented mindset.
• A positive outlook with a readiness to embrace challenges and learn new skills.
• Previous experience in IT support or technical project involvement is a plus.
• Capability to juggle multiple tasks and adapt to shifting priorities.

Why Consider This Opportunity?

• Work on innovative technical projects and gain valuable hands-on experience.
• Join a supportive team that encourages personal and professional growth.

How to Apply:

Please submit your CV and cover letter via the CareersFuture portal or email your resume to [email protected]

Only shortlisted candidates will be contacted. We look forward to exploring your potential!

By submitting your personal data and/or resume, you consent to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Chee Beng | EA Reg No: R24121894

AccVisory Pte Ltd

About the Company

We are a fast growing and dynamic boutique public accounting firm providing accounting, assurance, corporate secretarial, tax and business advisory services. We are also approved training employers under the ACCA, ICAEW and SCA Schemes.

In AccVisory, we believe in supporting and helping our staff to become competent and effective in their work. We also believe that it is possible to achieve work life balance through sufficient planning and tapping on technology to do things more efficiently.

Over the years, we have incorporated new technologies, such as robotic process automation (RPA) into our work areas so as to get ourselves future-ready for opportunities in professional services afforded through digitalisation.

Working here gives you an opportunity to acquire new and emerging skill-sets, such as digitalisation, accountancy advisory or data analytics that are associated with the evolving role of an accountant.

You can look forward to a challenging, yet satisfying and practical experience in our public accounting practice as our staff get to take on and experience other job roles to build their professional skill-sets beyond those of a traditional accountant.

We are located at Rochor area. Visit www.accvisory.com for more information about us.

Accounts Specialist

Your professional designations are as follows:

Accounts Specialist -> Corporate Services Specialist

Job Description:

Reporting to the directors, your main role is to be a fieldwork team leader on accounting and related assignments, ensuring that these assignments are planned, executed, documented and concluded based on the relevant professional standards;

Specifically, your areas of responsibilities are to:

• Provide guidance and supervise the work of junior colleagues on the accounting and related assignments;
• Assist in the preparation of reports and schedules that are to be delivered to the clients and other external parties using robotic process automation (RPA) technology;
• Assist in the functions of client portfolio management;
• Ensure all clients’ needs are met in regards to answering queries promptly, building relationship with client and anticipating requirements;
• Provide clients with value-adding recommendations for improvements in processes and controls;
• Participate in sales and marketing activities;
• Prepare payroll reports, administration of payroll funds and CPF contribution;
• Liaise with tax and audit parties

Job Requirements:

• Degree in Accountancy or a professional qualification under ACCA, SCA and ICAEW schemes
• Minimum 2-3 years accounting/audit work experience in a public accounting firm
• Conversant and understanding of Singapore Financial Reporting Standards and Company Act
• Leadership skills to lead a team of junior accountants
• Proactive, committed and a team player
• Possess strong interpersonal skills
• Possess initiative and ability to work independently
• Proficiency in both written and spoken English and Chinese
• Able to commence work immediately

Benefits:

• Approved Training Organisation (ATO) by ACCA & SCAQ
• Flexible Working Arrangements (FWA)
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings
• Challenging and fulfilling career growth
• Dynamic working practices and environment
• Unlimited pantry access (while stock last)

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services. #bringingaboutwhatsnext

Job description

• Understand how the Bank’s risk appetite and risk culture should be considered in day to day activities and decisions
• Implement collection strategies and key processes for the Collections Team
• Design and coordinate the implementation of systems requirements for collections, reporting requirements and ensure high levels of automation
• Perform the Collections Function on a day-to-day basis including skip tracing and liaison with external agencies including engagement with debt collection agencies to institute collection strategies
• Develop, maintain and monitor the KPIs for external agencies
• Conduct daily portfolio monitoring and regular reviews on delinquent accounts
• Assess and recommend remedial actions on distress accounts for approval
• Assess and prepare accounts for write off
• Manage collection complaints and develop resolution timeframe and benchmarks
• Prepare reporting dashboards (including but not limited to delinquency trends, flow rate velocity, recovery indicators, forecasting and making provisions for loan impairments) for management’s review
• Recommending appropriate Loan classification for each distress borrower
• Initiating Legal Proceedings on problem credits where applicable
• Optimise digital collection strategies and review effectiveness against cost impact
• Conduct lessons learnt and training activities to promote risk/control awareness

Requirements:

• Bachelor Degree or above with minimally 5-7 years of relevant collections experience preferably in SME/Business Banking
• Experience with Statistical models and ideally AI models in collections
• Strong analytical and writing skills
• Strong knowledge of industries and economic environment in the region
• Familiar with MAS regulations such as MAS Notice 612, MAS guideline on Risk Management Practices and other relevant regulations

Key Responsibilities

• Prepare and cook a variety of Korean BBQ dishes, including marinating and grilling premium meats such as beef, pork, and chicken.
• Ensure all dishes are made according to the restaurant’s recipes, maintaining the authenticity of Korean BBQ cuisine.
• Ensure that meats are grilled to perfection, taking into account customer preferences for cooking levels.
• Manage kitchen operations, ensuring that the kitchen runs efficiently during service.
• Present dishes attractively, maintaining a high standard of food aesthetics and quality.
• Any other ad-hoc duties as assigned

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our bar programmes are as critical to the guest experience as our culinary programmes—this role demands a passion for influencing indelible dining experiences as the maestro behind the bar.

Your responsibilities include:

• As gin is at the forefront of our beverage program, we are looking for a gin specialist who thrives on crafting gin cocktails with classic bartending techniques and sharing the art of gin with Claudine’s guests.
• Maintain up-to-date knowledge of current gin trends and brands in the industry
• Collaborate with the bar team to create and update the cocktail menu, incorporating seasonal ingredients and innovative gin-based recipes
• Work alongside other bartenders to run bar service operations effectively
• Engaging with guests to build a long-term relationship and increase bar spending
• Actively participate in floor operations and ensure seamless service while supporting fellow team members during busy periods.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Description

The incumbent supports the Cluster Managers in administering a specialist centre. He / she works together with the team to develop, plan and deliver services to meet clinical, operational and financial goals of the company, ensuring the efficient and productive use of resources. He/she is to achieve the highest professional standards and quality goals for the patient. He / she shall work together with the Cluster Managers to implement plans to retain essential skills, and to motivate staff to bring out the best in them and contribute to organisational goals.

Job Responsibilities

• Execute action plans for the specialist outpatient centres to meet strategic goals
• Develop and promote specialist services and set up new centres
• Conduct market surveys and develop new packages / pricing for these new services
• Regular review of existing services and prices for these services to remain competitive
• Develop and improve marketing materials for specialist centre. Identify customer groups for each service and develop marketing activities
• Develop and improve work processes to create seamless and efficient services, and ensure accurate billing and timely collection for each visit
• Ensure smooth running of daily centre operations and that patients and visitors are attended to pro-actively to assure a seamless service and consistent experience
• Seek feedback as learning opportunities and act on them. Investigate and take appropriate actions in response to feedback
• Promote teamwork, co-operation and harmonious relationship among nursing personnel, medical and other employees of the Hospital
  Support and communicate the Hospital and department organization structure, philosophy, goals, policies and procedures to staff and ensure that they are translated to service delivery
• Manage availability and efficient use of resources. Contain costs through appropriate and economical utilization of resources such as time, supplies, equipment and manpower
• Provide teamwork, cooperation and harmonious relationship among nursing personnel, medical and other employees of the hospital
• To assist in all ad-hoc administrative matters
• Any assignments given by the immediate supervisor

Job Requirements

• Degree in Business/Management Studies or any other discipline
• At least 2 years of relevant experience in healthcare industry will be preferred but we will also consider candidates with no prior experience
• Team player with good interpersonal skills and a positive attitude
  Self-motivated and independent

About Lendela

Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our unique platform matches borrowers with personalised loan offers through one simple application, empowering borrowers with choice and transparency while disrupting the cumbersome and opaque traditional lending landscape.

Since our inception, Lendela has enabled over 300,000 consumers with the clarity and confidence to make informed financial decisions alongside more than 100 lending partners. In 2023, we raised US$5M in an oversubscribed Series A to scale our unique model across Asia Pacific.

Why join us?

Your growth is our success: We believe that when you get to achieve your potential, consumers, investors, and the team all win. This is why we’re as invested in the company’s success as we are in yours, and joining us means that you’ll be working alongside people who genuinely want you to be the best you can be.

We’re in an industry with massive growth potential and huge challenges to solve: The global lending industry is vibrant, varied, and ripe for exponential growth — and we’re riding it hard. We have a significant advantage in APAC and are well-placed to solve the problems in the industry today. Joining us means that you’ll be at the forefront of this transformation.

We’re global and diverse: We operate across four exciting markets and are home to dozens of subject matter experts who honed their expertise in some of the world’s most recognisable companies. This means that you’ll get to work with diverse teams, expose yourself to game-changing ideas, and grapple with challenging problems every day.

We’re driven by what works: We’re guided by data in whatever we do, and we measure the results of every decision we make to ensure we’re constantly optimising for our business objectives. Joining us means you’ll get to embrace this data-driven way of working alongside true champions of it, aligning your growth with the outcomes you achieve.

Job Overview

Lendela is Singapore’s most loved loan matching platform, partnering with the best in class for personal loan providers, and trusted by over 200,000 loan seekers in Singapore (with over 1000 5-star reviews). We are seeking a results-oriented Performance Marketing Specialist to drive rapid growth and success as we scale our expanding business.

This is a critical role with direct responsibilities and ownership to craft and execute day-to-day performance marketing operations and drive longer term acquisition strategies in Singapore. You’ll be working closely with the rest of the marketing team locally and regionally, as well as the operations, data science and product development teams.

The ideal candidate for this position will bring deep experience on full funnel marketing acquisition on multi-channel campaigns, with a strong focus on quick execution and effectiveness, to drive long-term sustainable growth. You may be based in our Singapore or Kuala Lumpur office for this role.

Responsibilities

• Own monthly, weekly and daily targets for paid acquisition with a relentless focus on delivery
• Develop and run a comprehensive full-funnel performance marketing strategy with an innovation and experimental mindset
• Drive channel growth across all paid digital channels to achieve key metrics
• Know your numbers by maintaining robust tracking and attribution, driving deeper analysis where required
• Efficiently manage marketing budget to maximise outcomes on CPA and ROI

Qualifications and Skills

• Bachelor’s degree, preferably within a related field of Marketing, Math, Engineering or Business
• Demonstrated hands-on experience in driving daily, weekly, and monthly customer acquisition through a broad mix of online channels for at least 3 years
• Showcase an ability to effectively generate leads and manage budgets efficiently
• Well versed with digital ad platforms and tools, working hands-on across SEM, Paid Social, Programmatic Platforms, Affiliate Networks and other emerging platforms
• Experience working in B2C businesses with strong online presence (experience in a startup / fintech environment is a huge plus)
• A strong bias towards data, and excellent analytical abilities to make data-informed decisions
• A combination strong executional power and a can-do mentality to collaborate effectively with a diverse team of high achieving individuals

Other requirements

• You are not afraid of stretch goals and are results oriented, tapping on your creativity to take things to the next level
• You are a scientist, and can run rapid experimentation to fuel creative solutions
• You are an active learner. You are extremely driven for growth both personally and professionally and will proactively propose solutions without being closely managed.
• You are a collaborative team player. We’re a scrappy, close-knit team that supports each other in all things big and small.
• You have a deep, nuanced understanding of the Singapore market, and are ideally based in Singapore or Malaysia.

You are intrigued about Lendela’s business offering. If you’re serious about applying, email [email protected] with your CV and tell us (within 100 words) why you think you’re the right person for this role.

The Opportunity:

The Digital Marketing Specialist will play a critical role to lead and execute Suu Balm’s digital marketing efforts. The ideal candidate will have a strong understanding of digital marketing tools, strategies, and trends to drive brand awareness, engagement and elevating Suu Balm's presence across all digital platforms.

Key Responsibilities:

• Digital Campaign Strategy & Execution: Plan, execute, and optimise digital marketing campaigns across various platforms (Google Ads, Meta, TikTok, YouTube, etc.) to increase brand visibility and drive conversions.
• Analytics & Reporting: Monitor, track, and report on the performance of digital marketing campaigns using relevant tools to measure ROI / ROAS and improve strategies.
• Content Creation & Social Media Management: Work closely with the creative team to maintain a calendar to plan and develop compelling content for social media, EDM and paid ads that align with Suu Balm & Vytle's brand voice.
• SEO/SEM: Consistently optimise and enhance organic search visibility and drive targeted traffic through SEO strategies.
• Influencer / Third-party engagements: Identify, engage, and collaborate with relevant influencers / third-party sites to boost brand reach and credibility.
• Customer Engagement & Community Building: Manage and build the Suu Balm Ambassador Program to continue efforts in fostering a community through positive word-of-mouth.
• Any other ad-hoc duties as assigned

Skills & Qualifications:

• Bachelor's degree in Marketing, Communications, Business, or a related field
• Minimum 2-3 years of experience in digital marketing, preferably in the skincare or beauty industry
• Strong knowledge of SEO / SEM tools, Google Analytics, Meta Ads Manager and email marketing platforms
• Creative thinker with an analytical mindset to interpret data and make strategic recommendations for improved performance and ROI