Job purpose

The Human Resource Specialist is responsible for providing comprehensive support in human resources and HR administrative functions within the organization with a focus in payroll. This role plays a vital role in managing day-to-day HR operations, maintaining employee records, coordinating recruitment and onboarding processes, managing employee benefits, and ensuring compliance with labor laws and regulations.

Duties and responsibilities

Payroll :

• Process end-to-end payroll for Company with a headcount of around 200 including, but not limited to, pro-ration of salary for new hires and resignees, submission of monthly CPF taxes, other statutory payments.
• Ensuring accuracy of bank details and timely submission of bank files, providing payroll GL to the finance team for reconciliation, filing of IR21 for foreigner resignees and annual IR8A.
• Prepare payroll-related reports for management, government agencies, and auditors as required.
• Assist in the implementation of payroll system upgrades to enhance operational effectiveness.
• Maintain the confidentiality and integrity of payroll data and information.

Talent Acquisition and Training :

• Manage the entire talent acquisition function to support expansion of company, including job posting, screening resumes, scheduling interviews, and conducting reference checks.
• Assist in drafting and updating job descriptions and specifications.
• In charge of onboarding / off-boarding of employees.
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits.
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Maintain the applicant tracking system and ensure accurate and up-to-date recruitment records.

Training and Development:

• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Assist in organizing and coordinating training programs, workshops, and seminars.
• Liaise with external training providers and internal stakeholders to ensure training logistics and materials are prepared.
• Maintain training records and evaluate training effectiveness.

HR Operations:

• Responsible for all lifecycle events i.e. Contract renewal, internal transfers, probation review, promotion, etc. make sure the process is complete, required files are documented, data are updated in systems.
• Administer and maintain accurate employee records, including personal details, attendance, leaves, and performance evaluations.
• Coordinate and conduct new employee onboarding and orientation programs.
• Assist in managing employee benefits, including insurance coverage, leaves, and HR related claims.
• Support the implementation and administration of HR policies and procedures.
• Assist in conducting employee engagement initiatives and surveys.

Administration:

• Support in organising company events including festival celebrations, anniversary dinner and team-bonding events.
• Assist in preparing reports, presentations, and correspondence
• Ad-hoc duties as assigned

Qualifications

• Possess at least Diploma in HR / Business Management or equivalent qualification.
• At least 3 years of experience in payroll processing and administration, preferably in a fast-paced environment
• Proficiency in Infotech payroll software / systems, Microsoft Excel and other relevant software applications.
• Take responsibility & ownership of assigned job-scopes.
• Strong understanding of payroll principles, taxation and laour laws / regulations in Singapore
• Excellent interpersonal and communication skills.
• Ability to handle confidential information with discretion and maintain a high level of integrity.
• Detail-oriented with strong organizational and time management skills.
• Proactive and able to work independently as well as part of a team.
• Ability to prioritize tasks, meet deadlines and work effectively under pressure.

Working conditions

• Take responsibility for and ownership of assigned job-scopes.

Job Duties & Responsibilities

· Submit Trip form to superior on daily basis

· Observe and report equipment or mechanical failures immediately

· Manage routes and routines so they proceed in the most efficient way possible

· Find ways to conserve resources, including fuel, to benefit the business

· Serve as a brand advocate and ambassador in every interaction with clients and the public

· Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to management

· Maintain Prime Mover in good working condition

· Comply with all LTA and in-house regulations and rules

· Ensure proper documentation

Job Requirements

· Valid Driving License

· Minimum 3-year experience

Requirement: :

1 Have a valid class 3/4 driving license.

2 Familiar driving in Singapore roads.

3 At least 4 Year(s) of working experience and have experience in the related field is required for this position.

4 Candidate must possess at least education Civil Engineering Degree.

5 Need to Know Autocad Software, Microsoft Word / Excel, PDF Editor Software

Job Description :

1. Provide analytical support to General Manager in executing assigned projects.

2. Plan and coordinate project activities for timely completions.

3. Assess potential issues and technical challenges and accordingly develop resolutions.

4. Interact with various teams to coordinate project activities.

5. Participate in project design meetings and recommend improvements if needed.

6. Assist in project design and development activities.

7. Work with General Manager in change order management, project tracking and document control activities. 8. Track project progress and ensure all project activities are completed on-time.

9. Monitor project schedules regularly to determine any delays or deviations.

10. Attend project meetings and follow-up with outstanding tasks.

11. Develop project reports for management and clients.

12. Analyse and resolve project issues in a timely and accurate manner.

13. Coordinate with management in developing project scope, plan, deliverables, budget and milestones.

14. Oversee project correspondences and prepare and review project related emails, letters, proposals, memos, meeting minutes and other documents.

15. Review contract requirements and process invoices in timely manner.

16. Need to Know Microsoft Office (Excel,Word, Powerpoint) and Auto Cad Sofware.

Requirements

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Able to work longer hours with prolonged period of standing.

· Must work on weekends/PH.

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

Job Description
Department: Regional Legal
Report to: Legal Manager
Supervise: -
Functional Relationships with: Administration, Factory, Sales & Product Division staffs in ASEAN and India

Position Profile
Based in: Singapore
The successful candidate will: be engaged in contract support, managing disputes and compliance program.

Key Duties & Responsibilities

• Provide legal support for daily operation, as well as projects assigned as person in charge (such as legal research and writing, drafting, proofreading, reviewing and arranging for execution of relevant contracts, creation and update of templates and the like)
• Provide refresher training for sales members in ASEAN + India on Purchase Agreements and Non-Disclosure Agreements and any relevant contracts to improve their awareness with regards to the potential legal risks
• Proactively address legal issues with legal firms including disputes, litigation, and any regulatory matters that might affect Murata’s business in ASEAN + India
• Conduct compliance trainings relating to anti-cartel, anti-corruption, anti-fraud, conflicts of interest, whistleblowing and the like, and review relevant materials as appropriate
• Management of whistleblowing system as window person and supporting investigations of reports via such system and other major misconducts by employees if any
• Review and revise internal rules related to compliance
• Look into latest information on legal matters including revisions of laws and regulations in ASEAN + India, and provide such information to our affiliates therein
• Advice and support to external audits on legal domain
• Assist in improving work efficiency to current administration structure
• Dealing with regulatory matters including correspondence with regulators and regulatory examinations of Security Export Control regulations
• Guidance and training for young legal staff through sharing of experience

Ability / Competency Required

• Degree/Diploma in legal field, international business or equivalent
• Minimum 4-7 years of legal experience working in law firms or as an in-house legal and compliance
• Experience on advising on intellectual property and information security matters
• Highly competent with MS Office (Power Point, Excel and especially Word)
• Good communication and presentation skills
• Able to multi-task and self-motivated individual under a challenging work environment
• A team player with a positive attitude, independent and pro-active individual
• Able to travel for ASEAN and India region
• Good social etiquette and writing skills
• Outstanding attention to detail and deadline-oriented
• Challenging mind for Murata’s business not only traditional but new business as legal professional

Murata Electronics Singapore is committed to providing a safe and secure environment for all job applicants.
Please note that Murata Electronics Singapore does not charge any fee for job applications or interviews. If you receive any suspicious emails or messages claiming to be from Murata Electronics Singapore, please do not respond and report it to us immediately.

Job Description

• Develop and deploy cost modeling tool on manufacturing process for chemicals category.
• Simulate should-cost of chemicals manufacturing to support cost savings initiatives and sourcing strategies.
• Apply cost analysis to identify gaps/opportunities and propose solutions to support cost reduction/optimization.
• Collaborate with suppliers in cost model development and manufacturing efficiency improvement towards cost optimization.
• Conduct supply-market data research to provide market intelligence/insights to support Procurement strategies & competitive advantage.

Qualifications

• Bachelors degree or above in Engineering or equivalent.
• Minimum 4-5 years of relevant experience in one or more of the following fields - Manufacturing engineer, Costing engineer, Supply-market intelligence analyst.
• Technical background/expertise in manufacturing process/technology for chemicals and good understanding on the cost profile/structure.
• Effective MS Office skills (Excel, PowerPoint, Word).
• Data analytics and digitalization skills are a plus.
• Ability to independently manage and execute multiple projects in parallel, and drive resolutions of complex problems.
• Effective communication & collaboration with internal and external stakeholders, globally.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Job Description

The Materials/Procurement Engineer is located at Singapore, reports to the Technical Procurement Manager and is responsible for sourcing and qualification of suppliers to fulfill the operation need covering mechanical commodities and/or electro-mechanical commodity for product lines that produces Agilent’s state of the art instruments. He/she will be tasked to collaborate NPI (New Product Introduction) Engineering team, operational & strategic procurement team and production engineering to setup materials/procurement engineering capability and supply chain to ensure the successful deployment of the product line in Singapore.

In addition, he/she will also support R&D NPI effort by identifying and purchasing components and parts for initial prototype build. Without compromising on the quality & performance of the products, Materials/Procurement/Sourcing engineer working with existing or new vendor to lower materials cost through value engineering, reverse engineering, new design, alternative substitution, or relaxing of tolerance or standard of the materials.

This candidate will have a chance to collaborate very closely with our Japanese R&D and suppliers. The ability to speak and write Japanese is essential for this role.

Job responsibilities:

Supplier Management

• Manage assigned commodities and suppliers to meet organization’s objectives related to quality, cost, delivery performance and schedule.
• Perform regular performance review and collaborate with suppliers on value enhancement opportunities to drive continuous improvements.
• Champion problem solving and root cause analysis activities with suppliers and manufacturing to eliminate recurrence of non-conformances. Work to resolve supplier technical issues in a timely manner to ensure continuity of supply.
• Develop long-term supplier relationships and implement global procurement strategies.

Material Cost Reduction

• Drive cost reduction initiatives to meet targets.
• Aid Manufacturing in the evaluation and qualification of new supplier materials following a defined Resourcing process.
• Explore new cost reduction opportunities through Value-engineering.

NPI Support

• Consult with engineering/R&D personnel to establish performance criteria and specifications for suppliers. Communicate manufacturing specifications to suppliers.
• Source and investigate potential suppliers and recommend suitable ones for NPI projects or existing products.
• Perform RFQ and total cost analysis. Negotiate with suppliers on lead-time, cost, and quality to obtain the maximum benefit for the company.

In addition to the above:

• Assure compliance to all applicable requirements pertaining to ISO 9001, ISO 13485, FDA and RoHS Directives.
• Track commodities market trends and latest technological processes and provide input to management during the development of worldwide materials strategy.
• Lead cross-functional projects and focus team to complete tasks on schedule.
• Solve a broad range of problems varying in scope and complexity.

Qualifications

• Bachelor's Degree in Electrical Engineering, Mechanical Engineering or its equivalent
• Typically, more than 8 years’ experience in mechanical & electro-mechanical or electrical parts procurement engineering environment, supplier quality management, and/or product engineering, manufacturing.
• Hands-on experience in sourcing, procurement, process engineering or supplier quality management in an MNC manufacturing environment.
• Have an analytical mind to evaluate technical data, designs, preliminary specifications, manufacturing limitations, supplier facilities, and availability of parts and equipment
• Good understanding of various mechanical & electrical fabrication technologies and methods.
• Demonstrated ability to drive and to execute highly aggressive plans within constraints of schedule, resources, and successfully driving objectives to a result
• Excellent collaboration, communication skills, cross-cultural leadership skills & strong analytical skills.
• Experienced in mechanical & electrical parts manufacturing/fabrication processes or std. design specification with good analytical skills on DFx. Must be proficient in technical drawing (2d & 3d mechanical drawings) interpretation, understand BOM
• Strong project management skill & experience in managing contract manufacturer, knowledge in SAP will be an added advantage
• Working knowledge of quality assurance or quality control, experience and knowledge of ISO13485 are a plus
• Deep knowledge of commodity market and business acumen.
• Required Japanese language expertise: Able to read, understand and converse in Japanese

Job Description

• Provide pricing support for all services, including but not limited to telecom services, Cloud, ICT, IoT, up-to-date IT , etc..
• Provide pricing support to CMI sales under Asia Pac regional HQ, and liaise with partners for the best price and best performance solutions with tight schedule.
• Develop and maintain good relationship with global and local providers and carriers across regions.
• Pricing approval and analysis.

Requirements

• Candidates should possess a bachelor's degree or above in the relevant academic field or major.
• Minimum 5 years of experience in global telecom and/or IT business.
• Candidates with more experience will be considered for a senior role.
• Proficiency in MS Office applications and Chinese Word Processing.
• Excellent teamwork skills, hardworking, self-motived and able to work under pressure.
• Good communication and interpersonal skills.

DESCRIPTION OF JOB TASK AND RESPONSIBILITIES:

· Direct report to Quality Manager

· Work closely with Quality Manager

· Perform Quality Inspection in accordance with the Performance Assessment Worksheet

· Tracking and ensuring inspection done and action taken as per contract requirement

· Taking down reports on Inspection, communicate/explain findings – Updating Quality Manager

· Proper documentation control

· Perform IDIQ project inspections.

· Other duties assigned.

BASIC JOB QUALIFICATIONS

· Must have adequate English communication skill (oral and writing).

· General knowledge on Building and Facility Maintenance and Repair

· Computer literate – Excel and Word

· Practical knowledge on Building Construction

· Basic Experience on Air Conditioning, electrical operations & any other M&E related is a plus

· Takes initiative and able to work independently.

· Must have Class 3 driver’s license.

- Junior position

XCL World Academy is seeking to recruit a Digital Marketing Specialist who is creative, meticulous, resourceful and has passion in the marketing field, including digital marketing, social media management, content creation, communication, and other media-related engagement.

Main Responsibilities

• Plan and execute events and partnerships for local and regional business expansion strategies.
• Develop market intelligence/research to support tactical digital marketing planning and campaign execution for enrolment opportunities.
• Strategize and plan all digital marketing, including SEO/SEM, A/B testing, marketing database, email, social media, and display advertising campaign.
• Media Agency Management to execute local and overseas digital marketing campaigns.
• Measure and report performance of all digital marketing campaigns.
• Conduct social listening and analyse findings.
• Identify best practices and trends to create visually impactful messaging.
• Review websites and propose enhancement for performance and user experience optimization.
• Support Marketing and Admissions in other tasks, as reasonably requested.

Person Specifications

• Minimum Diploma or Degree in Marketing or other relevant courses.
• Minimum 3 - 5 years in a similar role.
• Experience in digital marketing and Google Analytics is required.
• Experience working with digital marketing tools (Semrush, Ahref etc.)
• Passionate about social media.
• Advanced level of written and spoken English language skills.
• Proficiency in other languages will be an added advantage.
• Excellent interpersonal, and stakeholder management skills.
• Excellent prioritisation and time management skills, resilience to work through tight deadlines and challenges that arise.
• Ability to work both independently and as part of a team.
• Comfortable working in a fast-paced environment.
• Experience in working in a school environment is an added advantage.

Application

Interested applicants are welcome to apply by 22 April 2024.

About us

XCL World Academy offers a rigorous and balanced education for students aged 2 to 18, beginning with our Nursery programme and continuing through the full International Baccalaureate (IB) continuum of studies. We believe in future-proofing your child by providing relevant skills and exposure, equipping them with the skills required for the jobs of tomorrow. Through our world-class curriculum and with the guidance of highly experienced teachers, our students embark on a self-directed journey to become skilled and empathetic young individuals.

We aspire to recruit employees that share and understand our commitment towards creating our mission of empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity, and criminal record checks. Selected candidate[s] would be required to provide documentation of background checks done from the home country.

Job Description

• Pull orders and prepare for outgoing jobs e.g. loading the materials onto the lorry.
• Pick up materials as needed and organize the materials/products in the lorry.
• Load all tools and installation equipment onto the lorry for deployment and use at the site.
• Safely transport heavy products such as kitchen tops, counter tops, etc from the production floor to lorry and to installation site.
• Lay down protective barriers and prepare job sites for error-free installation.
• Perform installation of Granite, Marble, Quartz, Sintered Surface kitchen countertops, sinks, backsplashes, feature walls, etc.
• Ensure quality and precise installations using skilled craftsman methods/techniques to ensure near perfect installation of our products.
• Ensure all measurement and installation tasks are completed on time.
• Provide courteous customer service to our customers.
• Maintain a safe, organised and clean work environment at job sites.
• Process appropriate paperwork regarding the materials/job orders.
• Maintain the cleanliness and neatness of the lorry.
• Support other teams when required.
• Perform other duties as assigned.

Job Requirements

• Possess at least a Singapore Class 3 driving license.
• Candidate should preferably possess at least a Primary/O-Level certificate.
• Physically strong and able to deal with heavy weights e.g. 20kg and above.
• Prior experience with stone fabrication and/or installation will be an advantage.
• Understand simple English.
• Strong attention to details, precise, meticulous and good organisation skills.
• Able to work independently under minimum supervision.
• Must be able to work and communicate well with customers.
• Comfortable with using digital devices such as tablets for checking and updating schedules.
• Have positive attitude and willing to learn.
• Take pride in what you do and show integrity as a Lian Hin employee.

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

UCT is looking for a talented Customer Solutions Specialist to join us in Singapore! The Customer Solutions Specialist will be responsible for business analytics, analyzing internal and customer data to help maintain and develop relationships with existing customers and open opportunities at new customers. This role requires a versatile and driven individual with broad business acumen and excellent verbal/written communication skills. This individual should be adept with cross-cultural business relationships and flexible hours dictated by international business.

Essential Duties and Responsibilities:

• Working directly on data mining and related data solutions for problem solving related to supporting customer needs.
• Data analysis of internal, marketing and customer data to support business development activities.
• Responsible for collecting market data and communicating current and emerging needs for current and new accounts within the segment and region to drive value propositions development.
• Support negotiations about pricing, delivery, etc. within the boundaries set by Director or VP of CRM, and responsible for quotations handling, sales agreements, and accountable for credit limits.
• Assist in developing long-term, mid-level relationships at customer accounts
• Works closely with CBO team and may need to attend regular production meetings and manage escalations
• Responsible for working with Director on positioning new value propositions at target accounts for commercial development and for communicating value propositions to the market.
• Supporting the development of relationship map of key organizations in the value chain, increasing coverage/ networks within the accounts’ organizations focusing on engineering, technology, and sales.
• Responsible for providing sales forecasting monthly or as required
• Communicate via written and verbal reports weekly and monthly on progress and issues at Account with recommendations as to next steps needed at the account.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Knowledge, Skills, and Abilities:

• Execution excellence & accountability
• Demonstrated persistence and tenacity.
• Ability to prioritize projects and respond to customer needs
• Experience in a matrix organization, experience working with colleagues.
• Strong verbal and written communication skills
• Strong Excel and PowerPoint skills
• Database query skills

Educational/Certification Requirement:

• BS in Business, Engineering preferred or equivalent

Experience Requirement:

• Minimum 3 years of relevant experience in the field of sales, account management, business analytics and/or business development.
• Ability & willingness to work at all levels of the organization to get the job done.
• Analytical, with good judgment, business sense, and problem-solving skills.
• A strong negotiator who is able to identify customer’s needs and persuasive in presenting ideas.
• A team player, able to work interdependently

Business Travel:

• Willing and able to travel Internationally to support customer meetings, training and internal meetings, as required

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

**Working hours 8.30am-5.30pm

**Basic $2500-$3300**Nearest MRT, Sembawang, North Link Building Carpentry factory

**Interested candidate pls contact Julia 91230789

Job Description:

**In charge of operation and maintenance of CNC machine for woodworking

** design and develop new carpentry fabrication methods

**Advice clients on carpentry design and provide quotations

**Source for hardware related to woodwork

** Supervise construction of carpentry work

Lead, manage and motivate a team of Laundry Operators to achieve daily production targets in output, quality, delivery and cycle time.

Overall resource planning and allocation for Operation departments.

Plan, organize and control for daily Operations and execute work effectively.

Responsible for continuous improvement programmes to improve on quality, productivity and delivery.

Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.

Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.

Recommend and verify the implementation of product non-conformity solution.

Ensuring Workplace Safety and Health (WSH) regulations are met.

Handle customer feedbacks and enquiries.

Responsible for corrective and preventive action.

Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.

Monitor and appraise the individual worker’s performance.

Perform any other duties as required and directed by the Operation Manager.

Seeking potential candidates to join North Link (MCST 2757), an industrial building located in the northern region of Singapore, for the position of In-house Security Officer on a permanent basis.

Responsibilities:

• Implement security procedures and protocols as per Standard Operating Procedures and Work Instructions.
• Conduct patrols and security checks.
• Monitor the Fire Command Centre and Guard house.
• Assist in enforcing removal of items from common property by unit occupants.
• Manage unauthorized vehicle parking.
• Perform other security duties as required.

Requirements:

• Possession of a valid Security Licence issued by PLRD / SIRD.
• RTT certification is advantageous.
• Minimum 1 year of relevant experience as a security officer.
• Ability to work collaboratively in a team.
• Permanent night shift from 8:00 pm to 8:00 am.
• 6 off days per month.

Benefits:

• Competitive gross salary up to $3,100 per month.
• Medical reimbursement of up to $200 per year
• Potential bonus of up to 2 months.
• Yearly salary increments.
• Opportunities for career advancement.
• Sponsorship for relevant courses.

Interested candidates are invited to attend walk-in interviews from Monday to Friday, between 9:00 am to 5:00 pm, at the following address:

10 Admiralty Street, #01-91 North Link Building, Singapore 757695.

For further inquiries, please contact our office at 6752 4256 or WhatsApp 9677 2757.

• Sourcing and negotiating quotation of material.

• Quantity taking off and cost estimation for quotation and/or tender.

• Preparing and submission of progress claims and variation orders.

• Evaluate and certifying of sub-contractor’s claims.

• Measure work done on site (if necessary)

• Finalization and closing out of project accounts.

• Follow up quotation with Main Contractor and/or Suppliers.

• Prepare LOA to sub-contractor.

• Preparing safety documentation for submission.

• Summarizing project defects to site supervisor.

• Follow up and comparing monthly payment response.

Job Description

We are seeking a dynamic and experienced Logistics Program Manager to lead the planning, execution, and optimization of global logistics programs within our organization. The ideal candidate will drive projects, foster cross-functional collaboration, and ensure alignment of results with company objectives.

Key Responsibilities:

• Lead logistics programs from inception to completion by working with project sponsors, extended and core teams to deliver results on time
• Work collaboratively with cross-functional teams, influencing positive outcomes and ensuring results are aligned with company’s goals and objectives.
• Develop and maintain relationships with key stakeholders that could be based in different geographies.
• Ensure that all logistics programs are executed efficiently and effectively.
• Communicate program/project status, risks, and changes effectively to stakeholders including, but not limited to, senior leadership teams.
• Proactively anticipate and mitigate risks to ensure minimum disruption to logistics project/program.
• Ensure that all logistics programs comply with relevant regulations and standards.
• Facilitate key business decisions through effective mediation and influence.
• Ensure successful execution of projects including complex programs within the constraints of schedule, budget, and scope.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
• 8+ years of experience and a successful track record of delivering projects in areas such as logistics, warehouse management, transportation, or other supply chain functions.
• Strong project management skills and strong user of formal project management tools.
• Excellent communication and people skills.
• Ability to influence and communicate effectively with stakeholders spread across geographies.
• Strong analytical and critical thinking skills.
• Familiarity and experience working with supply chain systems like SAP, WMS, TMS.

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

This dynamic team is seeking a Demo Coordinator for Asia Pacific Regions (SAJK & China) to support the Sales organizations effectively and efficiently leverage demo to meet targets.

We are currently looking for a proactive and motivated Demo Coordinator to interface with internal/ External customers (Sales Managers/ Agilent Customers) and where you are an active player in Agilent's sales to support cycle. You will take care of the Asia Pacific Demo Inventory where accuracy and responsiveness are key to ensuring good service. Any customer query on Demo Instruments and their availability is in good hands with you.

As a Coordinator, you will be the primary point of contact to help Sales obtain and manage loans, then help loan closure through either return logistics or via sale of the equipment. In addition, as part of the Remarketing division, you will help ensure Sales Reps are informed about the best lower cost used product alternative to meet customer needs. Also, we have a Warehouse in Singapore where the physical inventory needs to be handled with physical/system transactions per the order status needs to be performed as a Material handler occasionally. The job profile includes a lot of Pre/Post Sale Activities as we are a manufacturing company.

Once an Agilent instrument is added to Demo Inventory you will take care of its closure of Loan Length in accordance with Agilent policies and processes. You ensure proper approvals for any non-standard or specially negotiated terms and conditions and ensure supporting document for audit (internal/external) and compliance purposes.

• Provides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
• Manages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment.
• Resolves customer service issues for complex, multi-country or multi-regional accounts. Acts as a liaison between customers and appropriate internal organizations such as Sales, Manufacturing, Logistics and Service Delivery to resolve customer inquiries.
• Influences changes to production and/or shipping schedules and price changes.
• May identify and follow up on business opportunities.
• May be responsible for project management of country, regional or multi-country projects.
• May require ability to read/write in one or more languages.

Qualifications

• Degree in Business Administration or equivalent with typically 5+ years working experience.
• Strong experience of Supply Chain Management & Customer Service.
• Experience managing inventory.
• Knowledge of Remarketing processes and systems.
• Experience training new employees or functions.
• Quality and/or process improvement design and implementation.
• To be able to manage Audit & Compliance requirements per Agilent's Policies.
• Material Handling of goods received in the Warehouse, their physical management and Goods Issue and receiving as appropriate.
• College degree highly preferred or equivalent experience.
• Excellent knowledge of PC tools - Microsoft suite and SAP ECC.
• Ability to recognize process gaps and take initiative to lead process improvements.
• Uncompromising values: ability to work collaboratively while ensuring compliance.
• Change Adoption - ability to thrive in a rapidly changing environment.
• Customer Service Oriented - Must have a strong background in customer service.
• Strong written and verbal communication skills, including collaborating with senior managers.
• Able to clearly articulate messages to a variety of audiences.
• Able to establish and maintain strong relationships and transactional accuracy.
• Excellent communication skills.

Job Description

• Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.
• Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical
• Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.
• Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with Agilent's policies, processes and legal requirements.
• Ensure close follow-up of outstanding orders and issue with proactive communication to customers.
• Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.
• Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Provide support in business projects related to process improvement, customer experience, etc.
• Performing on miscellaneous duties and projects as assigned.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within Agilent to achieve goals as needed.

Key Deliverables:

• Effective customer account management and deliver an exceptional customer experience
• To understand and resolve customers' concerns by applying appropriate skills and meet customers' requirements in an effective way.
• Timely response to internal and external customers' enquiries and emails
• Accurate and timely processing of orders within turnaround time
• Ensure every order is always compliant to Agilent's policies and processes
• Prompt follow-up on order management to ensure revenue recognition
• Keeping customers informed about order status.
• Maintaining post order entry responsibilities using control-related reporting to ensure compliance
• Consistent contribution to achieve department key performance indicators
• Maintain amicable work atmosphere by communicating and acting in a collaborative manner with stakeholders to resolve customer issues and deliver trusted answers.

Qualifications

• Bachelors or Master or University Degree, in Business Management, Supply Chain Management or equivalent
• 3 years of relevant work experience in customer service operations, order processing, handle Singapore market and preferable in the same industry.
• Excellent communication skills, both written and verbal in English. Required Korean language expertise: Able to read, write and converse in Korean.
• Proficiency in MS Office -- Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer-centric mindset
• Goal-oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross-functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.

Job Description

• Leads, or contributes to, the design and execution of end-to-end supply chain solutions and strategy including planning, material information and financial flows, manufacturing and logistics.
• Leads or participates in multi-function supply chain projects with an emphasis on project planning, supply chain modeling/analysis and optimization of cost, service and inventory.
• Participates in the design, development and implementation of end-to-end supply chain designs, strategies, models, processes, business intelligence and tools to support business growth.
• Identifies gaps and recommends opportunities for improving efficiency, effectiveness and capabilities of the supply chain.
• Works in conjunction with Information Technology partners to ensure the system framework addresses business requirements.
• Implements, tests, troubleshoots and improves business systems to increase manufacturing quality, efficiency and volume.
• Identify opportunities or recommendations for a 2nd source to maximize competitive costs or availability & flexibility
• Collaborate with Commodity Management to implement sourcing strategy to reduce lead time, cost, and supply chain risk
• Support procurement organization to drive engagement with suppliers and track progress relative to Scope 3 commitments which aligns to Agilent Net Zero goals
• Work across the organization to identify procurement processes continuous improvement opportunity and help develop framework and drive results based on deliverables
• Executing on impactful projects that will deliver to greater efficiency within the procurement organization and strengthen our relationship with our supplier base (Eg. Supplier lifecycle management)
• Identify opportunities for process improvement, value chain and logistics optimization to reduce landed product cost
• Ability to collaborate and influence cross-functional teams with the goal to deliver value to the company, customers and organization
• Develop comprehensive supply chain analysis including suppliers, lead time, availability, and commodity risk factors using available technology and tools driving a digitalized procurement mindset across the organization
• Opportunity to be part of the team at the OFS global level, working across teams and functions to deliver strategic project goals such as identifying future procurement skillsets and requirements, developing plans on increasing organizational procurement skillsets and capabilities
• Ad-hoc projects as required by the organization based on priorities and urgency

Qualifications

• Bachelor’s degree in Engineering, Business Management, or equivalent practical experience MBA or Master's degree in Engineering and Operations with minimum 7 years of relevant experience
• Experience working cross functional teams, driving results by leadership and effective communication
• Experience in supplier management and engagement to drive sustainability impact for the organization especially in Scope 3
• Track record and success in supply chain optimization projects, including supplier route optimization, sourcing optimization of parts and materials for procurement
• Experience in using project management tools to manage projects such as Smartsheet
• Experience in using PDM tools such as Agile and supply management tools such as Ariba
• Experience in executing supplier lifecycle management projects to deliver greater efficiency in improving communications, tools, and processes in managing supplier base
• Experience in executing supplier compliance management projects

Job Description

• Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.
• Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical
• Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.
• Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with Agilent's policies, processes and legal requirements.
• Ensure close follow-up of outstanding orders and issue with proactive communication to customers.
• Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.
• Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Provide support in business projects related to process improvement, customer experience, etc.
• Performing on miscellaneous duties and projects as assigned.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within Agilent to achieve goals as needed.

Key Deliverables:

• Effective customer account management and deliver an exceptional customer experience
• To understand and resolve customers' concerns by applying appropriate skills and meet customers' requirements in an effective way.
• Timely response to internal and external customers' enquiries and emails
• Accurate and timely processing of orders within turnaround time
• Ensure every order is always compliant to Agilent's policies and processes
• Prompt follow-up on order management to ensure revenue recognition
• Keeping customers informed about order status.
• Maintaining post order entry responsibilities using control-related reporting to ensure compliance
• Consistent contribution to achieve department key performance indicators
• Maintain amicable work atmosphere by communicating and acting in a collaborative manner with stakeholders to resolve customer issues and deliver trusted answers.

Qualifications

• Bachelors or Master or University Degree, in Business Management, Supply Chain Management or equivalent
• 3 years of relevant work experience in customer service operations, order processing, handle Singapore market and preferable in the same industry.
• Excellent communication skills, both written and verbal in English. Required Thai language expertise: Able to read, write and converse in Thai.
• Proficiency in MS Office -- Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer-centric mindset
• Goal-oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross-functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.

Job Description

• Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems.
• Provides remote hardware and software technical support and services to external customers and/or internal field personnel utilizing remote diagnostic capabilities
• Installs and optimizes hardware/software/network products and configurations at customer sites.
• Diagnoses and resolves product performance problems.
• Performs maintenance and repair services.
• Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
• Proactively responds to potential equipment or software issues to prevent unplanned interruption of customers' business.
• Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software.
• Serves as an internal resource on technical issues and manages product escalations Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers.
• May have knowledge of third-party products.
• May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
• May train other field engineers or customers.
• May calibrate equipment on-site for large volume customers.
• May qualify leads.
• International travel required periodically for technical training & customer support
• Must consent to participate and meet Agilent approved customer/vendor credentialing requirements necessary to gain access to customer sites.
• Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.

Qualifications

• Bachelor's or Master's Degree in Life Sciences, Chemistry, Engineering, or related field with minimum of 2 years of experience of hands-on service and troubleshooting experience in Cell Analysis or Genomics eg, Flow Cytometry, Cell Imaging, NGS, PCR, Automation etc.
• Candidates without experience are welcome to apply.
• Proficient in Microsoft Office (Excel & Word).
• Possess good interpersonal and communication skills.
• Excellent team player with a positive working attitude
• Demonstrates commitment to continuous learning and providing the highest levels of customer service

Job Description

• Responsible for selling Agilent products to end-user customers.
• Represents the company to the customer and the customer to the company in sales activities.
• Responsible for generating existing and/or new sales for assigned named accounts or assigned geographic, territory, industry or accounts list, or for identifying and recruiting strategic partners to embed and/or resell company products.
• Promotes and sells products and/or solutions to current or new customers/partners and informs customers of new product introductions.
• Creates, monitors and revises lead generation plans.
• Responsible for developing customers and maintaining their satisfaction.
• Maintains positive ongoing long-term relationships with key customers.
• May drive customer utilization of Agilent’s online sales.
• Individuals may have their own accounts, or work on a team, and may have a small quota or territory.

Qualifications

• Bachelor's or Master's Degree in Chemistry, or related field with minimum of 4 years of experience
• Possess good interpersonal and communication skills.
• Excellent team player with a positive working attitude

Job Description & Requirements

Responsibilities

• Study design briefs and determine requirements
• Schedule projects and define budget constraints
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Work with copywriters and creative director to produce final design
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

MOM LICENSE NO. : 21C0460

EA REG ID: R1768038