Job Descriptions:

1. Compensation & Benefits (C&B)

• Implement C&B Programs: Assist the Head of HR to manage the organization’s compensation structures, benefits packages, and incentive schemes to ensure market competitiveness.
• Salary Benchmarking and Analysis: Conduct regular salary benchmarking to stay competitive within the industry. Analyze market data and adjust pay structures as necessary.
• Policy Development: Create and update compensation and benefits policies, ensuring compliance with legal requirements and alignment with business needs.
• Compliance: Ensure adherence to statutory requirements (e.g., minimum wage laws, health and pension regulations) and manage annual audits for compensation-related processes.

2. Data Analytics and Reporting

• Reporting: Generate periodic reports and insights for senior management on compensation trends, turnover rates, and employee progression metrics.
• Any other duties assigned.

Requirements:

• Bachelor’s degree in human resources, Business Administration, or a related field (or equivalent work experience).
• Proven experience in HR with a focus on compensation, benefits, and/or career development.
• Proficient in HRIS, MS Office suite, including Excel and Word.
• Ability to handle sensitive and confidential information with discretion.

​Our client is a global leader in gateway services, who is seeking to recruit a Ramp Specialist (Aviation). This position is based in Singapore.

Ramp Specialist (Aviation)

Responsibilities

Operate heavy equipment, aerobridges and passenger steps to facilitate flight handling and embarkation / disembarkation of passengers.

Requirements

· Valid Class 3 driving license (Class 4 driving license would be an advantage)

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

We love building HR software. And surely we can do better – with your help.

What We Value:

• You have initiative and are innovative
• You seek ownership in your work
• You have passion and ambition
• You love challenges and look for responsibilities
• You have a sense of humour (we love a good joke)
• You possess good English written and spoken communication skills

Responsibilities

• Create, maintain, and execute automated regression test suite for mobile and web applications
• Develop and maintain test plans, testing strategies, test cases, test data, matrices, and other QA related documentation
• Work with the Engineering Team to continuously improve test coverage to improve quality of released products
• Keep up to date on the latest tools, industry trends and technologies for software testing and put them to good use!

Requirements

• Degree/Diploma in Information Technology, Computer Engineering, Computer Science or related fields
• MUST HAVE:

1. At least one (1) year of experience in test automation experience
2. At least one (1) year of experience working in an agile environment.
3. Familiar with at least 1 test automation tool software (e.g. testsigma, selenium, Telerik, etc.)
4. Strong understanding of Software QA methodologies best practices to design, build and execute unit, functional and integration test cases
5. An independent, resourceful, result-oriented and analytical thinker.
6. Experience with Git and Jira
7. Strong oral and written English communication skills

We appreciate people who are constantly working towards improving themselves. If you ever find yourself facing an issue, as a team, we’ll find the solutions together.

When’s a better time to join HerdHR and shape the product of the future? We say NOW.

NOTICE

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Transaction/Service/Application

Please be noted that should you not consent and provide use with the relevant personal data to fulfil the “Purposes” of collection, use and disclosure of your personal data by HerdHR, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment

You may refer and access our website for more information.

WHAT WE OFFER:

• A base salary with attractive commission structure to award good performers
• Permanent role with attractive employee benefits
• A Dynamic & Inclusive Team Culture

WHAT YOU’LL BE DOING

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Duties:
As an Operation Specialist, you will play a pivotal role in ensuring seamless client service and providing administrative support to the Wealth Management department. Key responsibilities including but not limited to:
1. Serving as the primary point of contact for clients’ general inquiries on account opening, trading platform, and other relevant matters, maintaining a professional and efficient approach.
2. Reviewing the daily operating procedures to comply with internal guidelines and relevant regulatory requirements, thus, recommending and implementing enhancements to improve the effectiveness and efficiency of client services and related systems.
3. Assisting in daily business operations and activities regarding coordination, organization, and communication with other departments.
4. Coordinating the logistics of global marketing trips.
5. Preparing and processing complex expense reports, ensuring adherence to Firm policy. Following up with related departments and professionals regarding the processing status of the expense report and timely inform the professionals timely.
6. Making very complex travel arrangements effectively, including hotel accommodation, air tickets, and local transportation. Demonstrating forward-thinking solid ability.
7. Managing schedules, extensively arranges/coordinates/updates of complex meetings, and appointments, and prepares correspondences, reports, minutes, and presentation materials for the professionals.
8. Collecting information and assisting the manager to prepare the department activities.
9. Performing ad-hoc tasks as required.

Qualifications:
1. Bachelor’s degree or above in Business, Finance, or a related discipline.
2. 2-3 years of experience in client service with a Private Banking or Wealth Management company.
3. Strong client service orientation with excellent interpersonal skills.
4. Team player with a disciplined and multitasking approach.
5. Proficiency in both written and verbal English and Mandarin
6. Possession of relevant licenses.

Job Description

We are looking for team players who want to create an impact on the employment and employability of jobseekers and working people. This means, as an e2i Specialist, you will be involved in the creation, development and delivery of integrated job matching and skill training solutions. You would need to constantly equip yourself with a broad knowledge of the industries which are hiring, and the upcoming trends in the labour market. Some of your core work would entail reaching out and working closely with jobseekers and forge strong partnerships with training and community partners.

· Develop new and deepen current partnerships opportunities with communities, institutions, and groups to reach out to worker, understanding their career needs and matching them to relevant e2i services and resources.

· Project Manage career initiatives such as organising job placement events, skills workshops, and employment activities.

· Provide employment facilitation assistance to jobseekers. Career support and placement activities include sourcing of job vacancies, profiling of jobseekers, referring jobseekers to suitable training.

· To match and market jobs to candidates and candidates to jobs.

Job Requirements

· Passionate about helping Singaporeans to find employment and enhance their employability.

· Self-initiated to drive process productivity, improvements, and capabilities development.

· Driven and able to contribute independently while working together with others.

· Innovative and able to adapt to changing circumstances.

· Team player with strong interpersonal and communication skills.

· Able to relate to all levels of jobseekers/working people and cultivate strong relationships with partners.

· Strong project management skills in conceptualization, implementation, evaluating and engagement with stakeholders.

· Experience in business development/project management/programme development will be advantageous.

· Flexible to accommodate to adjusted work schedules, evenings, and weekends when required to serve workers / jobseekers needs; in which time off will be offered.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

Working Days & Hours: 5 days (Monday-Friday), 8:30 am - 6pm

Work Arrangement: Hybrid (Office: Ang Mo Kio)

Salary: Up to S$4,000

Job Overview:

• In this role, you will collaborate with a team to process payroll across multiple cycles (main and off-cycle). You will ensure the accuracy of data interfacing from the HR Information System to the Payroll System, facilitating timely and accurate salary disbursements. Additionally, you will provide feedback and suggest improvements to enhance system operational effectiveness.

Responsibilities:

• Manage end-to-end payroll for an organization with a headcount of 500 or more, including pro-rating salaries for new hires and leavers, submitting monthly CPF contributions and refunds, processing NS and Government Paid Leave claims, handling transport/dental claims from employees, verifying bank details, and ensuring timely submission of bank files. Provide payroll general ledger information to the finance team for reconciliation.
• Work with HR business partners to gather necessary data and inputs for relevant pay elements.
• Identify and report data inaccuracies in payroll systems to managers and clients, recommending improvements and solutions to enhance operational efficiency.
• Maintain secure archival of payroll files to support annual and ad-hoc audits.
• Respond professionally and clearly to queries from employees and clients via email, ensuring a positive customer experience.

Requirements:

• Minimum GCE ‘O’ Levels, ‘A’ Levels, or Diploma.
• At least 2-3 years of experience in end-to-end payroll and/or claims processing, preferably with knowledge of SAP systems.
• Proficient in Microsoft Excel at an intermediate level.
• Preference for candidates with customer-facing experience.
• Excellent communication and interpersonal skills.
• Strong analytical abilities.
• Meticulous with a keen eye for detail and an inquisitive mindset.
• Ability to thrive in a dynamic and fast-paced environment.

Job Responsibilities

• Perform animal husbandry and complete underwater tasks for assigned animals to the highest standard
• Prepare and deliver daily diets and nutritional requirements to animals under care
• Assist in animal medical procedures and transfer of animals between locations
• Maintain cleanliness of exhibits
• Perform general maintenance of aquariums and exhibits, repair tools and equipment
• Observation and data recording of animal behavior
• Daily siphoning of debris /waste and cleaning of acrylic panels in exhibits

Job Requirements

• Diploma or Degree in Marine Science, Aquaculture, Biological or Life Sciences
• Scuba diving certification of Open Water Dive and above preferred.
• Candidates with no scuba diving certification may also apply. Training and certification will be provided.
• Confident to work in an aquatic environment
• Passionate about working with animals
• Passion for environmental sustainability and conservation
• Able to perform shift work, including weekends and public holidays

Our client, a well-known company is looking for candidates for the position of Logistics Specialist.

JOB SUMMARY

Manage Service Parts and Accessories order and supply within and outside Asia Pacific regions.

RESPONSIBILITIES

• Order management: to ensure smooth order receiving and processing
• Supply Operation such as Handle enquiries from Distributors
• Liaise with forwarders and suppliers on shipments arrangement
• Handling of shipment documentation, e.g Invoice, Packing list, Bill of Lading etc to ensure smooth custom & clearance by importers
• Handling of warranty claims, short mispacking report and logistics quality problem report
• Handles SAP Payment of supplier and buyer invoices
• Prepare monthly report to report on KPI results

REQUIREMENTS

• Degree in Marketing/Economics/Finance/Business
• 1 - 2 years of working experience in similar job scope
• Effective verbal and written communication skill
• Strong analytical thinking and negotiation skills
• Self -Starter, well -organized & have a flair for numbers
• Eager & fast to learn, open minded for feedback and improvement
• Highly competent with MS Office (Power Point, especially Excel, Access)
• Power BI will be an added advantage
• A team player with strong sense of responsibility, able to work independently, mature, self-discipline with good time management
• Willing to travel to Asia as and when required by business

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)


We regret that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Role Purpose
1. Conduct Customer pricing analysis for country requests regarding special rates.
2. Create Non-Standard Rate Cards (Custom PIDs) for special rates in GRE.
3. Support the collection and/or review of existing or proposed customer rate cards in countries.
4. Coordinate work balance among the Key Account Pricing Team.

How will you contribute to the success of DHL?

1. Conduct Customer pricing analysis for country requests regarding special rates
   - Assess customer analysis requests from country pricing teams and ensure input information and strategy are complete.
   - Extract data for existing customer business in place and prepare respective customer pricing analysis reports.
   - Simulate and analyze entire customer business with existing and potential volumes using up-to-date pricing tools and systems.
   - Generate accurate Customer Pricing Reports for responding to countries’ requests (including, but not limited to, the GRE Pricing comments/ recommendations, overall opportunity snap-shot, detailed analysis by product, lane and weight breaks, etc.).
   - Ensure documentation of customer price analysis and reports according to standards.
   - Where required, support the regional process for any Key Account pricing that is eligible for regional review.
   - Maintain record keeping of statistics to support KAP process measurement including tracking of number of requests by country, turn-around time (TAT), requests outside of agreed SLA, etc.
   - Initiate and run continuous improvement initiatives/projects and workshops.
2. Create Non-Standard Rate Cards (Custom PIDs) for special rates in GRE.
   - Create rate cards from scratch as needed and/or PIDs in the GRE system based on the country pricing team’s input.
   - Where required, interpret overall country requests for price levels and translate these into specific target prices in Custom PIDs whilst ensuring that guidelines on minimum price levels, discounting, and GPP are followed.
   - Ensure PIDs are fully GRE compliant.
   - Included in this is the creation of PIDs for Global Customers from the Global Customers Alignment (GCA) team.
   - Train new colleagues on the day-to-day job and perform audits on the work done by other colleagues.
   - Deactivate outdated customized PIDs.
   - Maintain non-standard fuel surcharge for Global Customers.
   - Get involved in GRE deployment to support the creation of customized PIDs during the rating freeze period.
   - Support GRE countries in escalating system issues.
3. GPI for GRE countries
   - Execute Annual GPI for GRE countries.
   - Execute Off-cycle GPI for GRE countries.
4. Support with the collection and/or review of existing or proposed customer rate cards in countries
   - Contact countries to gather existing customer rate cards.
   - Consolidate customer rate cards, review, validate, and convert to a global standard format as needed.
5. Coordinate work balance among the Key Account Pricing Team
   - First point of contact for the different stakeholders/business partners.
   - Manage the audits which have to be done on the work performed by other KAP team members.
   - Train and coach colleagues in difficult situations and with difficult requests.
   - Maintain and write work instructions for all processes within the KAP team.
   - Analyze reports and perform quality data cleansing in accordance with policies.
   - Participate in business meetings.
   - Ensure a good understanding of all relevant systems and processes to be(come) Subject Matter Expert in KAP.
   - Support testing activities as appropriate.
   - Review and analyze monthly KPIs.

Requirements:

• University degree with strong analytical background (e.g. Business Administration, Finance, Economics).
• Preferable +2 years of experience in related functions, desirable DHL Express experience in an analytical, financial, or Customer Accounting function.
• Preferred candidates would have previous experience in Pricing, Costing, Pricing Implementation (GCI), Billing (CMF), Products/Marketing, and/or EKAD roles.
• Country/Cluster/Regional/Global experience.

Position Summary:

• This position is responsible for sustainability business support, performing ESG performance/rating improvement, sustainability report assistance, report assurance and other sustainability related service.

Job Responsibilities:

• Prepare ESG/CSR/Sustainability report
• Ensure reports submitted on time and high-quality delivery
• Provide technical supprt / solution to sales specialist when approaching new customer
• Conduct sustainability report assurance and prepare verification statement.
• Sustainability standards study and prepare verification statement.
• Establish harmony relationship with clients.

Job Requirements:

• At least 2 years working experience.
• Possess a Degree in Environmental, Law, Finance, sustainability related background is a plus.
• Familiar with GRI, ISSB, IFRS, SASB,TCFD,AA1000, CDP,SBTI or relevant will be added advantageous
• Knowledge of rules, regulations and procedures related to sustainability.
• With innovative thinking and willing to develop new business.
• Ability to work independently and customer-oriented thinking

Key Responsibilities:

• Drive revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Address enquiries from customers and prospects and provide excellent pre-sales and after-sales support.
• Develop and maintain good relationships with existing and potential customers, and key account opinion leaders.
• Monitor and analyse customer requirements and market trends.
• Support the implementation of marketing strategies and campaigns.
• Constant follow-up with customers on marketing promotions and campaigns and open quotations to generate new sales opportunities.
• Manage tendering websites for Singapore, including but not limited to GeBiz, SESAMI, hospital tendering websites, etc.

Requirements:

• Bachelor’s Degree in a scientific or business administration discipline.
• 2 to 3 years of experience in laboratory sales, sales support, or customer service in the science industry.
• Good knowledge of scientific and general lab consumables.
• Job title will be commensurate with the candidate’s experience.

We regret to inform that only shortlisted candidates will be notified.

The Growth Manager will play a key role in driving customer acquisition, retention, and revenue growth. The ideal candidate will utilize data-driven strategies, lead cross-functional teams, and implement innovative campaigns across multiple channels to achieve business objectives.

Key Responsibilities:

• Develop and implement strategic marketing plans to achieve growth objectives and increase market share.

• Leverage data-driven insights to identify growth opportunities and optimize marketing performance.

• Lead cross-functional teams to plan and execute marketing campaigns across various channels, including digital, social media, email, and offline channels.

• Analyze campaign performance metrics and KPIs to measure effectiveness and identify areas for improvement.

• Optimize conversion funnels and customer acquisition channels to drive sustainable growth.

• Collaborate closely with Product, Operations, and Sales teams to align marketing efforts with business objectives and drive revenue growth.

• Stay updated on industry trends, competitive landscape, and emerging technologies to inform growth strategies.

• Manage marketing budgets effectively, ensuring optimal allocation of resources to maximize ROI.

• Develop and maintain strong relationships with internal stakeholders, external partners, and vendors to enhance growth initiatives.

• Partner with Data teams to utilize customer insights for outreach marketing and B2B partnerships.

• Continuously experiment with and iterate on marketing strategies to drive innovation and achieve measurable results.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, Economics, Data Analytics, or a related field.

• 2-3 years of experience in growth marketing, performance marketing, or business development, preferably in the PropTech, e-commerce, or technology industry.

• Proven track record of developing and executing data-driven growth strategies that deliver measurable business results.

• Hands-on experience with multi-channel marketing campaigns, including digital platforms (Google Ads, Facebook Ads), CRM tools (e.g., HubSpot, Salesforce), and marketing automation tools.

• Strong analytical skills with the ability to interpret campaign metrics, optimize performance, and drive ROI.

• Experience working with cross-functional teams, including Product, Sales, and Data teams, to align goals and initiatives.

• Excellent leadership, communication, and stakeholder management skills.

• Innovative mindset with a passion for experimentation and continuous improvement.

• Familiarity with customer acquisition funnels, B2B partnerships, and outreach marketing.

Preferred Skills:

• Experience in the PropTech or real estate industry is a plus.

• Proficiency in data visualization tools (e.g., Tableau, Looker) and advanced analytics platforms.

• Knowledge of SEO/SEM best practices and conversion rate optimization (CRO) techniques.

Location: Singapore
Company: Summit Planners Crusaders Pte Ltd
Employment Type: Full-Time

About Us

At Summit Planners Crusaders Pte Ltd, we pride ourselves on being a trusted One-Stop Integrated Financial Services Provider, offering comprehensive and innovative solutions in wealth management, insurance, estate planning, and investment advisory.

We’re seeking an ambitious and results-driven Sales Specialist to join our growing team. If you’re passionate about building relationships, delivering tailored financial solutions, and excelling in a dynamic environment, this is your opportunity to shine!

Your Role

As a Sales Specialist, you’ll take charge of driving business growth, providing exceptional client service, and achieving financial success for both clients and the company.

Key Responsibilities:

• Client Relationship Management:Build, cultivate, and maintain strong relationships with clients.
  Understand clients' financial needs and provide customized solutions to meet their goals.
  
• Sales Excellence:Drive sales of financial products, including investments, insurance, and estate planning solutions.
  Develop strategies to meet and exceed sales targets and revenue goals.
  
• Wealth Management Solutions:Offer expert advice on wealth management, helping clients grow and protect their assets.
  Conduct regular portfolio reviews and recommend adjustments to ensure financial objectives are met.
  
• Business Development:Identify and pursue new opportunities through networking, referrals, and outreach.
  Create and execute growth strategies to expand the client base and market presence.
  
• Entrepreneurial Leadership:Operate with an entrepreneurial mindset, taking ownership of client success and personal growth.
  Approach challenges with creativity, determination, and a solutions-oriented attitude.
  
• Compliance & Market Knowledge:Stay updated on financial markets, regulatory requirements, and product offerings.
  Ensure all activities comply with industry standards and company policies.
  

What You Bring

• Educational Qualifications: Minimum Polytechnic Diploma.
  
• Experience & Skills: Entrepreneurial mindset with a passion for challenges and innovation.
  Exceptional interpersonal and communication skills to build trust and inspire clients.
  Proven expertise in sales, client relationship management, and business development.
  Strong knowledge of wealth management and financial planning solutions.
  
• Certifications: CMFAS certification is advantageous but not mandatory.
  

What We Offer

• Attractive Compensation: Competitive salary with performance-based bonuses.
• Incentive Trips: Yearly incentive trips to celebrate and reward your achievements.
• Recognition: Awards and accolades for exceptional performance.
• Career Growth: Clear pathways for career progression and leadership opportunities.
• Supportive Culture: A collaborative and dynamic work environment that values innovation and teamwork.

Why Join Us?

At Summit Planners Crusaders, we don’t just offer a job—we offer a platform to grow, succeed, and achieve greatness. As a Sales Specialist, you’ll have the chance to transform lives, make a difference, and build a fulfilling career in financial services.

Take the first step toward a rewarding future—apply today!

JOB DESCRIPTION

An MNC in the commodities industry is currently looking for a Trade Operation Specialist to join their expanding team.

Reporting to the Manager, the incumbent will be responsible mainly to handle trade operations daily tasks for dry bulk commodities. The job scope include oordinating vessel logistics, fulfilling shipment requirements, handling Letters of Credit (LC) and liaise with banks, preparing invoices, preparing and verifying shipping documents, and tracking cash flow, shipments, and demurrage or dispatch claims.

The role also include risk management by reviewing contracts, monitoring credit limits, and addressing potential transaction risks, while maintaining compliance with policies.

Successful candidates can expect to work in a fast-paced work environment with a great cohesive team for the established organization.

REQUIREMENTS:

• Minimally Diploma
• Minimum 6 years of relevant experience in Dry Bulk Commodities Trade operations
• Strong knowledge in L/C and UCP600
• Software proficiency in SAP or Commodities Trading Systems
• Experience with bulk shipping, laycan, and demurrage

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

We are looking for a data-driven and creative Digital Marketing Specialist who excels in optimizing performance marketing campaigns and driving user growth. The ideal candidate combines strong analytical skills with a passion for creating impactful marketing strategies that deliver measurable results. You should be comfortable navigating multiple online marketing platforms, experimenting with innovative approaches and collaborating with cross-functional teams. A proactive mindset, excellent communication skills and a knack for translating insights into actionable strategies will set you apart in this role.

Location: Singapore

Key Responsibilities

• Drive user acquisition through performance marketing channels such as search, display, the website, app and other innovative channels.
• Manage channel activities to meet business objectives such as ROI and user growth targets.
• Design, plan and execute tests on optimization levers such as targeting, creatives, campaign structures, landing pages.
• Manage and optimize Syfe’s website for better conversion.
• Collaborate with a wider marketing team on integrated marketing campaigns.
• Support team with insights from conducting market and user analysis.

Qualifications

• 2 - 4 years of experience in marketing, with at least two years of direct experience working with online marketing platforms preferred.
• Highly analytical with strong numerical reasoning skills.
• Excellent communicator who can formulate ideas and structure findings.
• A self-starter, fast learner with a can-do attitude.
• Experience with WordPress or Webflow is a plus.

You will thrive at Syfe if:

• You take initiative, act with drive and lead with an owner's mindset.
• You prefer open communication, remain humble and see feedback as a tool for personal and professional development.
• You flourish in a fast-paced and ever-changing landscape, where ambiguity is an opportunity to demonstrate your critical thinking and growth-oriented mindset.
• You come as you are. At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Recruiting Process (estimated duration: 4 to 6 weeks)

If your application is shortlisted, please expect:

• Virtual introductory call with our Talent Acquisition Partner (15 min)
• Virtual interview with the Hiring Manager (45 min)
• Take-home technical assignment that mimics real-world problems relevant to your role (2-3 days)
• Onsite technical assignment presentation with the Hiring Manager and other team members (60 min)
• Virtual/Onsite interview with our People & Culture team (30 min)
• Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Mandarin to liaise with customers in Taiwan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Manage the day-to-day running and maintenance of IT systems (servers, networks, applications) to ensure optimal performance and reliability.
• Guide and support junior team members, contributing to the development of IT operational standards and procedures.
• Create and maintain detailed documentation for IT systems, configurations, and procedures to facilitate knowledge sharing and efficient operations.
• Work with internal and external stakeholders to support IT projects, including planning, upgrades, migrations, and deployments.
• Build and maintain relationships with vendors and service providers, negotiating contracts and SLAs to ensure quality service and cost-effectiveness.
• Partner with finance teams to manage IT budgets, procurements, and financial planning.
• Address and resolve escalated IT issues and incidents, serving as a key technical contact for troubleshooting and support.
• Analyze IT performance metrics and KPIs, generating reports to track performance and identify improvement areas.
• Act as a subject matter expert, sharing knowledge and best practices to foster professional growth within the IT team.
• Take ownership of IT responsibilities, working with a sense of urgency and self-motivation.
• Monitor IT systems for security threats and performance issues, proactively addressing them to minimize downtime and prevent data breaches.
• Conduct regular audits and evaluations of IT infrastructure and processes, identifying and implementing improvements.
• Provide daily updates and reports to the Team Leader on ongoing activities and issues.

Requirements:

• At least 3-5 years of experience in supporting IT infrastructure operations within the ICT industry.
• Demonstrated expertise in diagnosing and resolving hardware and software issues, including routers, switches, firewalls, wireless devices, servers, PCs, mobile devices, Office applications, and PDF tools.
• Experience with managing incident response processes efficiently.
• Proficient in system administration tasks and familiar with various operating systems.
• knowledge of IT infrastructure, including networking technologies, ITILv4, AWS, Azure, Cisco, HP, Dell, Fortinet, Palo Alto, and SolarWinds.
• Proven track record of delivering high-quality and dependable work consistently.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25021

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Job Description

· Prospecting: Prospect and identify clients to contact by email outreach and cold calling

. Lead Generation: Generate 5-8 appointment weekly.

· Engagement: Share TableCheck success stories & Inspire prospects to learn about how TableCheck can be an asset to their business

· Pipeline Management: Manage an organized pipeline in Zoho or Salesforce.com.

· Outreach & Research: Test new technologies to source contact information and facilitate outbound outreach; discover new target markets and implement thoughtful campaigns through outbound calls and emails; assist the sales team by identifying relevant decision makers.

· Relationship Building: Establish relationships with prospects in the Singapore,SEA/ANZ.

Requirement

· You have 1+ years of previous work experience and are passionate about the hospitality industry.

· You have cold calling, sales training and Salesforce.com experience is preferred.

· You have incredible attention to detail and are able to juggle multiple requests.

· You are comfortable working autonomously in a quota-driven sales environment.

· You have strong written and verbal communication skills.

· You excel when faced with a challenge.

POSITION SUMMARY

• Assist the Store Manager in achieving sales goals, monitoring expenses and consistently provide customers with the highest level of service.
• To provide supervision assistance where and when necessary in the Store.
• To take an active role in maximizing sales – individual vs store sales target.
• Maintain inventory integrity – minimise stock losses & insure monthly (& daily if necessary) stock counts.

KEY AREAS OF RESPONSIBILITIES

• Lead and own full accountability of store Beauty Sales target (with key focus in Fine Fragrance unit target) alongside Store Manager.
• Ensure Fragrance retail associates in the store demonstrate and practice high quality of Fine Fragrance selling behaviour.
• Connect with customers and determine their needs.
• Ability to identify customers' fragrance profiles, personalities, and preference.
• Create a luxury experience with brand-specific selling behaviour (including product demonstration).
• Empower the customers through fragrance matching and fitting, teaching them how to use their VS fragrance.
• Achieve sales objectives by engaging customers in Fragrance, through cross-selling from Lingerie and recruitment of new customers.
• Attract new VS Fragrance customers.
• Express a passion for Fragrances.
• Inspire customers with expertise on fragrance trends and knowledge.
• Attend seasonal training seminars and/or digital learning modules.

- To review manufacturing drawing, prepare CNC programme and tooling

- To perform CNC machining (Turning & Milling) inclusive of work piece set up and able to operate 4/5 Axes Horizontal Milling Machine, perform complex machining process independtly with minimum supervision

- To inspect and verify dimension of in process / progress and finished work piece as per manufacturing route sheet / job requirements

- To maintain and monitor the CNC machines to ensure machines are in operational mode and safe to operate at all time

- House keeping of work area and maintain safe work enviroment

- Able to work on Rotating shift, after office hour and weekends when neccessary