Job Purpose

You are required to provide underwriting support for all product lines in New Business Underwriting

The Job

• Underwrite new applications for life, accident & health, disability income and long term care proposals
• Countersign and provide guidance to junior underwriters
• Provide underwriting advice & support for financial planners through e-booking, emails, phone calls and NBU counter.
• Provide critical liaison and build strong business relationship between NBU and distribution channels
• Ensure all department KPIs are achieved
• Conduct underwriting training for distribution channels
• Project management, e.g. reviewing underwriting guidelines, review & streamline work processes to support business operations
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Degree with at least 5 years’ experience in underwriting Life, Accident and Health risks
• Non-degree holders who have relevant experience or certification in underwriting may be considered
• Good team player with strong analytical skills & ability to work under pressure
• Good interpersonal and communication skills
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Description:

· Responsible for achieving the stipulated sales target set by company.

· Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.

· Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing EduTech and Office Automation (OA) systems solution.

· Stay informed about software industry trends, competitive services, and market conditions.

· Create and deliver persuasive sales presentations and proposals to potential customers.

· Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

Job Requirements:

· Degree or above in Marketing, Business Administration or related

· Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the EduTech and OA office software industry is desirable.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Must maintain high professional and technical knowledge standard.

· Fluency in English and Chinese to interactions with Mandarin-speaking clients or staff at the China branch.

Job Description

· Evaluate readiness of software systems for cloud migration, identifying gaps and aligning plans with business goals.

· Design and executed migration strategies to transition on-premise systems to Azure, ensuring minimal downtime and business impact.

· Conduct detailed risk assessments, testing, and validation at every stage

· Ensure cloud security during cloud migration by evaluating security and risk factors

· Manage cross-functional teams and collaborated with collaborate with stakeholders to complete the migration on time and within budget.

· Ensured compliance with internal and regulatory standards,

· Contribute to continuous improvement.

Skills Required

1. Education – Bachelors or higher degree
2. Managing and leading team to deliver cloud migration solutions
3. Monitoring of performance and quality of migration solutions
4. Evaluate security and Risk factors of solutions delivered and deployed
5. Manage stakeholders
6. Preferably with background in banking / financial domain
7. Preferably with background in migration SAP systems to cloud
8. Expertise in Tableau, SQL, and SAP Analytics Cloud, with a strong track record of delivering data-driven solutions
9. Exposure to entity data from external data providers – Refinitiv, BvD, Bloomberg, S&P, Moody’s etc
10. Experience in product management for data related deliverables
11. Experience in reading and processing data across various data formats – json, xml etc
12. Exposure to data modelling.
13. Well versed with SQL
14. Understand Data warehousing concepts - Data Standards, Data Models, and Data Mapping.

Alphadyne is seeking a highly motivated Asia focused Global Macro Portfolio Manager to join its Singapore office. The successful candidate will develop and manage an investment strategy focused on global markets, with special focus in Asia to generate trade ideas, build quantitative econometric and other financial models, provide portfolio and market analyses, design statistical tools, and monitor positions against risk limits (both VaR and market risks).

QUALIFICATIONS

• Possess strong industry experience as a Global Macro Portfolio Manager, in foreign exchange, rates and/or equity trading, at either a leading hedge fund or sell-side institution;
• History of money management, optimal trade sizing and portfolio construction;
• Must possess excellent analytical, technical and problem-solving skills;
• Be proactive, detail-oriented with a positive attitude;
• Must be able to function optimally in a high-energy, fast-paced work environment;
• Undergraduate degree or above in mathematics, economics, engineering or related fields, from a top-ranked university, is strongly preferred; and
• Strong written, oral and interpersonal skills

Responsibilities:

• Financial accounting and bookkeeping
• Handle day-to-day financial operations within the company & group (payroll, invoicing, accounts payable, accounts receivable and other transactions)
• Record accounts payable and staff claims and process payment
• Follow up on accounts receivable collections.
• Producing financial reports related to budgets, account payables, account receivables, expenses etc.
• Maintain an accurate record of financial transactions and perform timely reconciliations.
• Use knowledge of local laws to comply with reporting requirements (eg. GST submission).
• Liaise with various internal parties such as key account managers and external parties such as bankers, suppliers, sub-contractors and auditors.
• Conduct variance analysis, identify trends, and provide actionable insights to the leadership team.
• Review consolidation package done by subsidiary companies and report to HQ.
• Any ad-hoc duties as assigned.

Requirements:

• Ideally 5 years of relevant working experience in handing full sets of accounts. Prior experience in project accounting will be an advantage.
• Good interpersonal skills and the ability to work independently as well as collaboratively in a team-oriented environment. Willing to coach and support other team members.
• Meticulous with attention to details and have good organizational skills.
• Positive attitude towards problem solving and ability to think creatively.
• A multi-tasker and learner with self-motivation and integrity.

Job duties / responsibilities

• Assist in finance function which include:

-Compliance with relevant MAS and SGX regulatory requirements from finance perspective

-Timely submission of MAS and SGX regulatory returns as CMSL holder and SGX member financial closing

-Tax matters such as corporate tax, GST and WHT

-External and internal auditors

• Management information, budgeting and financial statements production
• Strengthen the internal control processes and automation of various work flows
• Participate in change agenda and new business initiatives as directed by local and Group management
• Assist in business partnering to provide advice from accounting, tax and regulatory capital perspective
• Assist in tax planning activities such as cross border transactions and transfer pricing
• Assist in treasury and corporate secretarial matters
• Assist in any ad hoc assignment as directed by management

Requirements

• Degree in Accountancy or equivalent with professional accreditation such as CPA
• At least 5 to 8 years of post-qualification experience
• Experience in Securities and / or Financial Institutions with understanding of MAS and SGX regulatory requirements
• Strong knowledge of accounting principles and financial products
• Detail-oriented with strong analytical mind and problem solving skills
• Team player with initiative who can work with various stakeholders on ad hoc assignments

Company Description

Mana Impact is a boutique impact investment advisory firm based in Singapore. Our mission is to channel financial capital to catalyze a circular and regenerative economic system, focusing in the areas of ocean health, as well as food and agriculture. We work with family offices, corporates, international development organizations, investment funds and individuals to define their impact strategy, originate deal flow, measure impact, and manage their portfolio.

The role

Mana Impact is seeking an enthusiastic and diligent Investment Manager to lead investments, as well as external consulting projects. This role requires a versatile professional who thrives in a dynamic environment, balancing strategic thinking with hands-on execution. We are looking for someone with a proven track-record in the following areas:

Investment Acumen: Originate and source impact deal flow, conduct market analysis, and due diligence across asset classes (primarily private equity and private debt) with a focus on early-stage companies.

Financial Analysis: Develop detailed financial models, create investment memos, and present data-driven recommendations to investment committees.

Portfolio Monitoring and Reporting: Track financial, impact, and risk metrics for client portfolios, delivering detailed performance reports on a monthly, quarterly, and annual basis.

Project Management: Lead diverse projects in nature, biodiversity, and the circular economy, including impact investments, impact framework development, fund establishment, and market research.

Network and Relationship Management: Collaborate with our extensive network of clients, advisors, and partners to drive impactful results.

Role Description

We are looking for a resourceful and collaborative individual with a passion for impact and sustainability but with investment track record as well as experience working in a consultant / advisory role.

Analytical & Financial Skills: Strong qualitative and quantitative capabilities.

Problem Solver: A positive and proactive mindset for addressing challenges.

Team Player: Ability to collaborate effectively across geographies and projects.

Multi-Tasker: Skilled at managing diverse client needs and wearing multiple hats.

Tech-Savvy: Comfortable using various software and database tools.

Impact-Driven: Genuine interest in nature, the environment, and climate change, paired with curiosity and a commitment to continuous learning.

Application

Please send your application to [email protected] including your cover letter describing your motivations for applying for this role along with a CV as well as two references from a recent and similar position. Only short-listed candidates will be contacted.

• Singapore Based (Sengkang / Punggol)
• 6 Days Alternate Saturday Off, 8.45am-6pm
• Salary: $6,000 - $7,000 + AWS + Variable Bonus
• 5 years' experience in civil mechanical trade with related project management experience.; Fine to commit 6 Workdays Alternate Saturday
• Career Progression Opportunities

Requirements:

• Fine to commit 6 Workdays Alternate Saturday.
• At least 5 years' experience in civil mechanical trade with related project management experience.

Job Scopes:

• Planning, coordinating and supervising construction projects and completing them in a timely and cost-effective manner.
• Collaborating with architects, engineers and other professionals to determine the specifications of the project.
• Preparing and submitting construction project budget estimates.
• Overseeing the selection and purchase of materials and equipment needed for construction.
• Ensuring compliance with building and safety regulations, and communicating with regulators and inspectors throughout projects.
• Navigating and resolving any problems that might arise onsite, whether they relate to construction delays, safety concerns or cost overruns.
• Evaluating and managing risk, and periodically reporting the progress of projects to stakeholders.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a Assistant Project Manager

Job Requirements

• Proficient in MS office & able to converse in bilingual.
• Able to converse on phone and thru email.
• Neat & consistent in filing and record.
• Able to work in fast pace environment.

Job Responsibilities

• To execute project assigns and able to do run multi projects.
• To attend meeting, brief & check designers drawing to update and revise correctly.
• Attend technical meeting & discuss to resolve site problems.
• Highlight all major milestones and deliverables to ensure meet dateline.
• Able to do basic timeline and schedule to client.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

What would be your typical day at BNPP Paribas look like?

I. DAILY ACTIVITY FOLLOW UP

Ensure the management and optimization of Treasury activity for OUT currencies (33 currencies) on GEODE tool for Securities Services’ Businesses (12 Branches), over the Nostro accounts opened on Correspondent and ICSD’s books.

This process is coordinated with BNP SA Front Office, as well as with the Paris/Singapore and New York TFG Teams as per the Follow the Sun model.

Follow up on the update of Correspondent/ICSD’s conditions on Treasury’s reconciliation tool (RUBI) and ensure the correct reconciliation of Interest Scale.

Make sure that the activity is efficiently processed and associated risks are controlled accordingly. Ensure that the internal tools match the Business’ needs (coordinate any possible evolution along with the Change Management and IT teams).

Back up the team whenever is needed on daily activity.

II. BUSINESS BILLING/P&L FOLLOW UP

On a daily basis monitor the figures allowing to follow up the activity in order to establish an analytical billing at month end that will be charged to the Businesses.

Generate and justify the P&L reporting to the ALM.

Set up and Publish KPI’s.

III. TFG OPERATIONAL RISKS MANAGEMENT

Ensure the control of TFG Operational Risks through

- The update of the Operational Control Plans

- The update of the Accounting Control Plans

- The update of Procedures (XPACT)

- Ensure the completion of tasks in ORUS regarding the GCP and in COMBO regarding the daily activity follow up

IV. WORKSHOPS/MEETINGS WITH SINGAPOUR TFG AND NY TFG

Maintain a close relationship with Paris/ Singapore and NY TFG Teams, through monthly meetings in order to follow up and improve the processes in place.

As Global Process Owner, ensure the correct execution of the activity by the Follow the Sun teams, as well as the resolution of any possible conflict with the Correspondents/ICSD’s, along with the Regional Network Managers and locals ALMs.

V. TFG TEAM MANAGEMENT

Ensure an adequate staffing for any replacement as well as the training needed. Guarantee team cohesion throughout BNP Paribas’ values: Agility, Client Satisfaction, Open mindedness and Compliance Culture by embracing a collaborative spirit.

VI. FOLLOW UP OF TREASURY SUBJECTS WITH ALM AND NETWORK MANAGEMENT

Establish a good relationship with the Network Management, by participating to any Meeting/Committee which the goal is to improve the process in place or any conflict with the Correspondents/ICSD’s. Participate to any Correspondent’s migration and ensure that all the setups are in place for the good Treasury flows execution on Go Live date.

Along with the 2S ALM, follow up on Treasury subjects that could transversely impact 2S’s activity with 2S’s Businesses, Correspondents/ICSD’s and Central Treasury. Also participate in all the projects that could have a direct impact on Treasury Liquidity management.

VII. Environnement and Organisation

Service schedule is from 9.00 am to 6.30 pm CET, Monday to Friday (bank holidays are included except the 1st of January and the 25th of December).

You may participate to GEODE releases along with the IT teams (Weekends releases).

Homeworking is allowed in the different formulas and rhythms, but constraint to the activity specificities (mandatory to have a minimum of 3 persons always on site).

Soft skills:

•Result driven

•Strong Analytical skills & synthesis ability

•Strong interpersonal skills (communication, influencing skills, teamwork)

• Acts in leadership capacity for projects, processes, or programs.

•Excellent verbal and written communication skills

What is required for you to succeed?

•University graduate with at least 15 years of relevant experience in ALMT or treasury, businesses, risk management, control function. Relevant experience in consulting or audit background is appreciated.

•Prior experience or practical understanding in previous roles may include but not limited to Front/Middle/Back Office, Operations or Functional role(s).

•Team management experience

•Preferred candidates should possess robust knowledge of 2S activities and BNP ALMT

•Knowledge of key applicable 2S systems feeding into treasury system is a plus

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

Come join Amazon Prime Video as we lead the shift towards digital video entertainment and shape the future of movies and television. Prime Video is a premium streaming service that offers Amazon Prime members access to thousands of movies and TV shows — all on demand, at any time, on any device.

To help provide customers with the best Prime Video experience, we are looking for an Out of Home Country (OHC) Launch Manager to lead the import and export of titles for the APAC & MENA region. We are looking for candidates with strong project management and problem-solving skills, with the ability to work independently and earn trust with cross-functional teams, along with a strong bias for action to do what is right for the customer. This candidate must have a strong passion for APAC content, ranging from K-drama and Anime to Indian movies and series, along with the curiosity to learn about genres coming from other locations around the world.

As part of the APAC Programming Strategy team, this person will collaborate with our global OHC business team, local programming and marketing peers from around the world, and our Global Ops team, including Launch Quality and Localization owners. This role is responsible for representing APAC titles in regional and global mechanisms, ensuring partners understand the marketing and audience opportunities for each title. Similarly, this person will play a critical role in planning for content to travel into APAC from countries like Spain, UK, and Canada. With a content-forward background, a successful candidate will need to balance an understanding of operational requirements, regional audience needs and nuances, and the ability to optimize processes to help delight our customers.

The role requires experience in project management and standard marketing workstreams/workflow, such as campaign planning and asset coordination. Given the high number of titles and locations involved, the candidate must also have the ability to manage multiple projects and deliverables simultaneously. As this role is new to the APAC region, it also requires a willingness to ideate and develop processes for scale and efficiency. This is an opportunity to work cross-functionally on a dynamic team in a growing industry, with ample scope for self-development and space to innovate.

Key job responsibilities

• Responsible for leading the import and export of titles for the APAC & MENA region.
• Accountable for OHC title slate co-campaign planning, creative development, and execution per Playbook.
• Secure marketing localization services and quality for APAC languages.
• Flag errors or challenges for customer content “consumption” in supporting territories.
• Build relationships with global teams and stakeholders, improving collaboration across regions (EU, LATAM, NA) and dedicated OHC teams.
• Shared regional responsibility with global counterparts: Monthly OHC Marketing Kickoffs, Weekly Marketing Email Updates, Campaign Tracking and Coordination, Cross-functional coordination with Asset Management, Localization, O&O.
• Develop program workflows/SOPs and document accordingly for clear training and transfer of information.
• Participate and provide feedback on centralized OHC mechanisms.

Basic qualifications

• Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
• Experience using data and metrics to measure impact and determine improvements
• 4+ years of experience in project or program management, with a focus on managing timelines on marketing assets and campaigns.
• Bachelor’s degree in Marketing, Communications, Business or similar

Preferred qualifications

• Experience with marketing strategies in online and mobile channels
• Experience developing and optimizing processes for scale and efficiency
• Relevant experience in the entertainment industry

Job Description

· Serve as the primary contact point for customer needs and requirements.

· Provide onboarding support for new customers, helping them better understand and use the product to enhance satisfaction and retention.

· Demonstrate a proactive problem-solving mindset, addressing customer issues promptly and effectively.

· Build and maintain long-term customer relationships through regular follow-ups and communication, fostering customer loyalty.

· Collaborate closely with product development and sales teams to gather customer feedback, suggest product improvements, and continuously enhance products and services.

· Analyse customer usage data to identify renewal and expansion opportunities, drive value-added services, and promote product upgrades to maximize customer lifetime value.

Job Requirements

· 3 years of experience in customer success management or customer support within the SaaS, EdTech, or OA system industries.

· Bachelor's degree or above, with a preference for majors in marketing, business management, information technology, or related fields.

· Proven experience in customer success management for SaaS products, with a solid understanding of SaaS customer needs and service models.

· Proactive, resourceful, and able to manage multiple tasks in a fast-paced environment.

· Strong communication and interpersonal skills, with the ability to clearly explain concepts and solutions.

· Detail-oriented with excellent organizational skills to manage documentation and client interactions effectively.

· Proficiency in English and Mandarin, enabling effective communication and collaboration with staff at the China branch.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Senior Relationship Manager (Onshore).

Principal Responsibilities

• Focus on nurturing and activating portfolio of clients to fund up to Premier Balance
• Encourage and educate clients to adopt a Digital First approach with focus on minimizing in branch activities while educating customers to transition to digital and remote channels (For low value activities)
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• The successful candidate has strong academic qualifications and over 3 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively rec

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.ognizing customers' personal banking and wealth management needs

5k2025RMSG

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Salary: $4000 per month

Working Days: Monday - Friday (may require to work on weekends and time off to be provided accordingly)

Working Hours: 9am - 6pm (may change due to event)

Location: National Library (may require to visit islandwide libraries - public transportation during working hours)

Contract Period:

Staff 1 : 1 Feb 2025 - 31 Dec 2025

Staff 2 : 1 Apr 2025 - 28 Feb 2026

Job Responsibilities:

Create and flesh out volunteer roles for public libraries that align with operational needs, and establish clear responsibilities and expectations of volunteers

Develop and implement strategies to attract, recruit, and retain volunteers for public library initiatives, focusing on building a reliable and stable pool of regular contributors

Conduct onsite visits to libraries to assess volunteer operation at branches and identify areas for improvement.

Review and refine onboarding processes and approaches for all volunteers, both new and experienced

Implement volunteer orientation programmes, including targeted training sessions, where applicable

Plan and coordinate volunteer networking sessions to strengthen commitment among volunteers.

Foster an environment of cooperation among volunteers

Job Requirements:

At least 3-5 years of relevant experience in volunteer management/engagement.

Resourceful; willing to experiment, work with limited resources

Good interpersonal skills, enjoys engaging volunteers interacting with people from diverse backgrounds and age levels

Experience in recruiting, training, supervising, and engagement of volunteers

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

https://go.persolkelly.com/home

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Our client is known for creating distinctive jewelry that merges traditional Italian craftsmanship with contemporary style.

• Build strong client relationships and drive sales to meet and exceed monthly targets.
• Maintain store standards, deliver excellent customer service, and resolve any issues quickly.
• Plan and manage in-store promotional displays and customer events to boost engagement and sales.
• Oversee budgets and daily operations to keep costs down and ensure smooth store functioning.
• Hire, train, and develop staff to keep the team motivated and performing at their best.

Requirements:

• GCE ‘N’ Level and above.
• At least 5 years of experience in managing sales teams in the luxury fashion industry.
• Proven ability to drive sales and meet targets.
• Strong skills in team management and motivation.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Purpose

You will be supporting the Claim Team (Shield, Life, Critical Illness, Disability, Personal Accident, General Insurance) to resolve policyholders’ and distribution representatives’ issues relating to claim matters and effectively promote good customer service experience.

The Job

• Ensure claim enquiries and requests received through emails are responded within the expected turnaround time
• Where required, ensure calls to policyholders and distribution representatives relating to claim decisions are promptly rendered
• Assist in call out to distribution representatives and/ or policyholders, to provide basis of decision, for concluded claims. To be able to hold and manage the conversations well, to engage and explain the basis of claim decisions
• Assess and manage appeals, feedbacks and general complaints received from emails. Escalate higher level complaints to Managers and his/ her immediate supervisors
• Resolve any escalated cases assigned by Unit Head
• Recommend new methods to improve operational effectiveness and customer experience
• Guide junior staff members
• Other projects or ad-hoc assignments/ tasks delegated by the Unit Head
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

• Degree holder, candidates with Professional Certification in Insurance (i.e. M9, M5, CHI, BCP, PGI) will be an added advantage
• 1 year of relevant working experience in complaint handling will be advantageous
• Experience in insurance industry with claim knowledge would be advantageous (with at least 1
• year as people manager)
• Strong communication (both oral and written) and interpersonal skills
• Good listening skills
• Good stress management skill
• Able to work as a team
• Meticulous and quality service oriented
• Professional in any work aspect
• High level of integrity, take accountability of work and good attitude over teamwork
• Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

The ESG Consulting practice comprises professionals passionate about making a positive impact through advising KPMG clients on environmental, social and governance (ESG) matters to improve business resilience and increase business value. Key services include decarbonisation, sustainable finance, energy transition, due diligence, transition planning, risk and governance and reporting.

Together with other professionals, you will:

• Drive the growth of the ESG Consulting practice by providing expert advice, guidance and solutions to organizations and businesses seeking assistance in the specific area of ESG.
• Leverage your knowledge, skills and experience in the ESG domain to help clients solve business problems, improve operations and achieve their goals such as regulatory compliance, productivity and resource allocation, or revenue growth.
• Undertake activities such as:Developing proposals for submission to client and participate in pitch meetings
  Research on client and market practices to determine current actions and behaviours to establish performance benchmarks,
  Conduct capacity building workshops briefings and seminars to facilitate knowledge transfer
  Use technology and tools to analyse data to identify problems within a business and determine the most effective strategies for resolving those issues
  Compile findings into reports and presentations to explain findings and recommendations, and/or
  Oversee the implementation of recommendations or provide on-going advice
  
• Build rapport and relationships with internal stakeholders and clients.
• Ensure risk management procedures are carried out in accordance with the firm’s guidelines and requirements.

We are looking for professionals who:

• Are enthusiastic about being part of and building a strong, impactful consulting practice,
• Have a minimum of 8 - 10 years experience in a relevant role,
• Have strong educational qualifications in the fields of finance, engineering, or environmental science,
• Have worked as a consultant or has the intent to nurture a career in professional services,
• Is adept at developing presentation materials to a high quality quickly, leveraging the Microsoft Office suite, tools and technology,
• Has excellent interpersonal and communication skills, works well with others
• Has strong work ethic, strong project management and independent problem solving skills

Clyde & Co are inviting applications from Accounting professionals who have 6 years' relevant experience in audit and/or in-house controllership roles. This Singapore based role is offered on a full-time, permanent basis within the Clyde & Co APAC Finance Team.

About the role

The Regional Manager- Financial Controller will own and evolve a Financial Control Framework that ensures our accounting records are complete, accurate and our disclosures comply with local and international reporting standards . This role will provide technical accounting support and guidance across the APAC finance teams as well as lead local initiatives and the APAC work stream of global Controllership projects.

The Regional Manager- Financial Controller reports to the Head of Financial Control, Operations & Planning, APAC. This role works closely with the Finance Operations teams in the region and is akey contact point for Tax advisors, auditors and Controllership colleagues in the London office and other regional offices.

Key Responsibilities

• Ongoing review and maintenance of accounting treatment in line with local regulations, commercial drivers and firm policy
  • Provide technical accounting support and guidance to respective APAC finance teams
  • Perform technical accounting research as needed
  • Liaise with London, usually the Central Controllership team
• Responsible for the completeness, accuracy, validity and disclosure of all account lines:
  • Review preparation of monthly journals
  • Oversee regular reconciliation to source
  • Answering queries from Central Controllership team by providing required data and/or business analysis
  • Design, implement, document and operate processes that meet the firms evolving processes for account ownership and upstream attestations
• Client monies
  • Responsible for the integrity of client money, in line with SRA regulations
• Cash management
  • Consolidate and review monthly cash flow funding forecasts provided by each country
  • Identify and exploit opportunities to streamline the process via standardisation and optimal use of our accounting systems
• Continuous improvement
  • Ongoing review and enhancement of end to end Financial Control and Reporting processes
  • Optimising standardisation and operating efficiency; developing best practice tools and templates that streamline not only monthly posting activity but also quarterly forecasts and annual budgets
  • Regular review of APAC control frameworks to maintain design and operating effectiveness
  • Driving regional and/or global projects to successful outcomes - stakeholder communication, regional analyses, data requests, solution design, testing and training
• Regulatory Compliance
  • Maintain a diary of annual regulatory submissions across the region; audit, tax, company filings etc
  • Lead and oversee the statutory audits, Partnership tax and corporate tax across the region by:
    • Managing day to day relationships with external auditors and tax advisors
    • ensuring timely filing and reporting to regional regulators as well as Group
    • Statutory audits:
      • reconciling management to statutory accounts
      • maintaining excel models that generate Annual Report pro formas and the schedules for notes to accounts from the trial balance and other inputs
• When requested, support a range of Financial Planning and Analysis activities:
  • Supporting the annual budget and quarterly forecasts - generating capture templates, regional consolidation and system uploads for cashflow reporting, leases and regional provisioning
  • Developing best practice tools and templates

Competencies

• Able to prioritise and organise, ensuring all tasks are completed at the right time, scope and quality with a minimal level of rework or duplication
• Able to work independently, under general direction, and create organised work plans and output requirements in timely manner
• A strong concern for quality - good business judgement and excellent attention to detail
• Track record of successful innovation; introducing new ideas and techniques to optimise process, controls and other practice
• Collaborating across teams and offices to achieve successful outcomes with the appropriate levels of support and challenge
• Committed to personal growth; keen to grow the role and progress their career in a dynamic environment.

Qualifications and experience

• A minimum 6 years' experience with combination of at least 3 years in audit and 3 years in house controllership roles, legal services experience preferred
• Tertiary qualifications at degree level in Finance/Accounting/Business essential
• CA/CPA qualified
• Strong analytical and technical accounting skills
• Excellent written and verbal communication skills
• Highly advanced knowledge of Excel, 3E knowledge preferable.

About Clyde & Co

When you work at Clyde & Co, you join a team of 490 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide.Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one,excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering, and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

For more information, please visit www.clydeco.com

We offer a range of tailored benefits and support, including discounted private health insurance, first class family leave offering, and wellbeing initiatives.

Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.

Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice .

Clyde & Co will not accept agency submissions unless the agency has specifically been contacted by a member of the recruitment team.

• Drive the planning and conceptualisation of the future Community Care Sector.
• Work with MOH and relevant stakeholders to develop and implement plans as well as build partnerships within Community Care Sector to achieve coordinated care for the seniors and anchor care within the community.
• Identify care services, business, and operating models in community care services that can add value to the future Community Care Sector.
• Design and perform regular review of the state of sector and the impact of AIC’s services and schemes on the Community Care Sector providers.
• Establish partnerships with relevant stakeholders for data collection, tracking and analysis to recommend initiatives/measures to support the needs and development of the Community Care Sector.

Job Requirements:

• Minimum recognised degree with at least 2 years of relevant experience, preferably in healthcare or community care.
• Analytical and meticulous with good interpersonal, stakeholder management and written communication skills.
• Able to work well independently and in a team.
• Proactive and self-driven, with the ability to adapt well to a fast-paced and dynamic environment.
• Demonstrate good knowledge of project management, data collection, reporting and analysis.

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Take on any other new assignments from Senior Management and Group HR Manager.

Job Requirements:

• Must possess at least Bachelor Degree in Human Resource Management, Organisational Psychology or equivalent.
• Minimum 10 years of prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations. Strong experience in Talent Acquisition and Talent Development preferred.
• Self-driven and hands-on person. Collaborative in nature and strong team player.
• Able to handle confidential information with high integrity and discretion.
• Energetic and willing to implement change. Able to work in fast-paced environment.
• Willing and able to go to project sites and engage with front-line staff, other than executive staff.
• Very detailed oriented and strong at producing high quality/accurate work.
• Strong with numbers and critical thinking. Able to complete HR initiatives with high cost-benefit outcomes.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Knowledge and prior experience with Malaysian Labour Laws are also useful.
• Highly proficient in M365, SharePoint and HRIS.
• Willing to work beyond normal working hours and weekends, should there be work exigencies.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply. joey.teo(a)bayesrecruitment.com

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

The People, Performance, Culture (PPC) team contributes to making KPMG a great place to work by implementing best-practice programmes to attract, recruit, develop, groom and retain the best and brightest talent. The team looks after the full HR spectrum including but not limited to recruitment, manpower planning, performance and talent management and staff communications.

As a People Services Manager within the HR People Services function in KPMG, your duties will include but not limited to:

• Lead the team in providing excellent HR support to employees, addressing their inquiries, and resolving issues promptly.
• Provide coaching and advice to junior team members
• Establish and monitor service level agreements (SLAs) and key performance indicators (KPIs) to measure team performance and ensure timely service delivery.
• Evaluate effectiveness of HR systems and processes against requirements, objectives, and user needs
• Recommend and improve HR processes, systems to ensure consistent service delivery.
• Implement and leverage technology to enhance HR service efficiency and effectiveness.
• Manage change management efforts related to HR process updates and technology implementations with team members and stakeholders.
• Monitor team adherence to HR policies, procedures, and guidelines.
• Stay updated with statutory and compliance requirements to ensure HR processes are aligned.

Job requirements

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• In-depth knowledge of HR processes
• Strong analytical and problem-solving abilities
• Excellent interpersonal and communication skills, enabling effective collaboration with stakeholders
• Proficiency with SAP SuccessFactors Employee Central will be advantageous

Job Responsibilities:

• Manages the development and implementation process of a company's products and services.
• Coordinates departmental or cross-functional teams, focused on the delivering new or upgrading existing products.
• Monitors the project from initiation through delivery including planning and directing schedules and monitoring budget/spending.
• Organizes cross-functional activities, ensuring completion of the project (i.e., product on schedule and within budget constraints).
• Understand and Adhere to all Corporate Policies.
• Performs a variety of duties involved with planning, organizing, measuring, monitoring, controlling and overseeing Customer or Internal Services projects. Responsible for the final outcome/results of assigned projects or phases of a customer program (schedules, tasks, costs).
• Responsible for release planning, resourcing, and managing project change requests and associated contract process.
• Responsible for management of the resource assigned to the project.
• Understands the budget and resource impacts of multiple projects in multiple departments against the overall budget and resource pool that the projects draw from.
• Leads project management process improvement and best practice assignments. Evaluates and develops improvement of overall project planning. Analyzes business opportunities and recommends solutions, including financial needs. Identifies opportunities to leverage company capabilities or solutions across functional areas. Assists with conducting strategic planning and decision making which addresses long-term business and customer objectives.
• Initiates and maintains contact with internal and external organizations and individuals to ensure appropriate cooperation, coordination and information exchange, with the goal of properly developing the staff and successfully completing assigned projects including governance on 3rd party vendors.
• Maintains a detailed understanding of the industry, company products and overall business knowledge.
• Understands the customer’s goals, business needs and current business and economic trends. Uses this and other related product and industry knowledge to build solutions with customers.

Job Requirements:

• Bachelor’s degree or equivalent experience.
• Minimum 12 years of financial software project implementation experience ideally with a software vendor
• Excellent communication skills, verbal and written. Leadership experience required.
• Requires experience in translating Customer’s business needs and requirements into specific tasks and activities.
• Also requires the experience and know-how of strong Customer relationships.

We are looking for a Technology Delivery Manager. The applicant will have a strong background in technology with a strong understanding and at least 7 years’ experience with Technology Project Management. Job Responsibilities

• Job Responsibilities

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.

• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.

• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.

• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.

• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.

• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.

• Work with Security teams to facilitate completion of penetration testing and remediation of findings.

• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.

• Provide systems input during the specification phase (e.g., effort estimates, highlevel delivery plan) based on impact assessments.

• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, highquality product deliveries.

• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.

• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.

• Ensure project documentation is completed according to industry and organizational standards.

Skill Details :

Experience in project management, business analysis, business process reengineering. • Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently. • Adaptable and comfortable working in a dynamic environment.

Soft Skills • Good organization skill, able to multi-task and work under pressure. • Adaptable and comfortable working in a dynamic environment. • Excellent time management and can prioritize work. • Strong analytical and critical thinking skills, and meticulous with attention to details. • Team player, able to work independently or in a team with minimal supervision. • Good communication, writing and presentation skill. • Good stakeholder engagement and vendor management skills

Degree in Computing or related discipline to support job requirements.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Personal Wealth Manager.

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions for retail banking and general insurance products to meet customer's financial needs
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Understand and exercise Know Your Customer and Customer Due Diligence procedures when onboarding customers to ensure they are suitable clientele for HSBC
• Be a digital banking champion through promoting and educating our customers in using self-service channels such as Internet Banking, Phone Banking and Automated Teller Machines
• Respond to customers’ queries on home loan and other international banking needs and refer them to the right channels as appropriate
• Ensure data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Attend to the operational needs of the branch and business where required by line managers or Branch Director

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area eg. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines.
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

• Diploma/Degree qualification with relevant customer service experience
• New graduate and/or with proven sales experience is a plus
• Excellent interpersonal and communication skills, coupled with adaptability and willingness to learn
• Highly driven to excel in both customer service and sales, thriving in a focused and fast paced environment

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

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