· Experienced Delivery & Service Management Lead with demonstrated experience in managing the full stack of delivery (design, build, test & deploy)

· Experience in Health IT Application Support/Maintenance or Development environment

· Strong knowledge in Liferay, PEGA and AWS (with certification is preferred)

· Scrum Master Certification

· Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk.

· Oversees the planning, execution, and end to end implementation/delivery across design, build, test and deploy phases

· Coordinates with cross-functional teams, ensuring adherence to timelines, managing risks, facilitating communication among stakeholders, and conducting post-release reviews to improve future processes.

· Manages onshore, offshore delivery teams.

· Fully responsible and accountable for ensuring the smooth and stable delivery of critical healthcare systems.

· Provides guidance to stream leads in identifying, troubleshooting, and resolving technical issues related to applications.

· Coordinates timely response for new service requests and planning for their delivery.

Requirements:

Bachelor degree in Engineering

Minimum 8 years experience in relevant role

PROJECT MANAGER

(Construction sector)

Responsibilities:

• Overall project planning, control and monitoring of project’s operations
• Lead the project team for the implementation and execution of works as according to planned schedule
• Schedule and executing the delivery of projects within time, budget and Client’s expectations
• Detailed and meticulous in site planning/coordination to minimize errors in the process of completing the project
• Ensure efficient use of manpower, equipment, material and resources on site
• Ensure high level of site safety and housekeeping
• Ensure that works are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements
• Involved in discussion on contractual matters and with Sub-Contractors, Consultants & Clients
• Coordinate internal resources and third parties/vendors ie. Consultants and Sub-Contractors/Suppliers for the flawless execution of all projects
• Manage sub-contractors to ensure timely delivery and good quality of work
• Conduct regular site safety meeting and to implement safe site working condition and environmental control measures
• Negotiate subcontractor deductions for project non-compliance and breaches
• Conduct internal meetings for assigned projects and subsequently, monitor such follow up meetings
• Any other duties as assigned by the Management

Requirements:

• Degree in Civil Engineering or its equivalent recognized by PE Board
• Minimum 5 to 8 years of relevant experience in construction industry, preferably experience in the public and private residential, government, commercial and building D & B projects
• Excellent project management skills
• Possess good leadership and organizing abilities

Responsibilities:

• Report to PM and assist in monitoring project activities, including work progress, quality, and manpower.
• Coordinate with the stakeholders to ensure all work activities are integrated into the overall project timeline.
• Ensure work is implemented in accordance with approved drawings, contract specifications, and regulatory requirements.
• Ensure all work activities are conducted safely, following site safety protocols and regulations.
• Identify and address any issues or defects promptly to prevent future water infiltration problems.
• Evaluate the effectiveness of waterproofing systems used and identify areas for improvement.
• Prepare progress reports and attend all required meetings or briefings with senior management.

Requirements:

• Bachelor’s Degree or Diploma in Building Construction or Civil Engineering.
• At least 5 years of working experience in a similar capacity within the construction industry.
• Ability to manage multiple contracts and projects simultaneously.
• Good understanding of construction drawings, sequencing of works, and safe methodologies.
• Knowledge of the waterproofing trade is an added advantage.
• Meticulous with excellent negotiation and communication skills.

Job Description

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the General Manager in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Main Responsibilities / Requirements:

1. To manage and oversee Construction Project of residential / industrial buildings.
2. Possess a degree in Construction / Engineering / Architecture from a recognized university.
3. Min 6 years of construction Experience in Mangement Capacity with fair knowledge of contract matters.
4. Possess Class 3 License.
5. Able to work independently and lead as the leader of the construction team.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Job Responsibilities

- Responsible for the daily operations of the restaurant

- Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.

- Ensuring consistent maintenance and preventive maintenance of all equipment in the outlet.

- Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.

- Provide excellent customer experience

- Monthly Stock-take

Requirements

- Min 3years of relevant experience

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Strong leadership with good people skills

- Able to work under pressure and in a fast-paced environment

- Able to handle work professionally, independently, and efficiently.

ob Description & Requirements

• Close to MRT station
• Start ASAP
• Creative working environment

Job Description

Responsibilities:

• Develop and grow new accounts
• Monitoring and arranging shipments for customers and handling their feedbacks
• Build and maintain good business relationship with customers
• Prepare quotations & follow-up on enquiries
• Submit monthly sales report
• Tele-marketing and co calling prospects

Requirements:

No experience candidates are welcome

• Detailed oriented and good follow up
• Self-motivated and able to work independently
• Team player with initiative and good human relations skills
• Able to start work within short notice an advantage
• with own customer base
• willing to travel

Responsibilities:

A) Project Planning and Coordination

1) Develop detailed project plans, schedules, and budgets for the LRT

Train.

2) Ensure the integration of design, engineering, procurement, and

construction phases.

3) Coordinate with various teams, including civil, mechanical, electrical, and software engineers.

B) Risk Management

1) Identify potential risks (technical, financial, operational) early in

the project.

2) Develop strategies to mitigate risks and ensure smooth project

execution.

C) Resource Management

1) Manage resources such as labor, materials, and equipment.

2) Oversee procurement processes for materials and services

needed for the project.

D) Quality Control

1) Ensure the project complies with safety standards, quality control

procedures, and regulatory requirements.

2) Supervise inspections, audits, and testing of materials and work.

E) Progress Monitoring and Reporting

1) Track project progress against timelines and deliverables.

2) Provide regular updates to senior management, stakeholders, and

regulatory bodies.

3) Address any deviations from the schedule or budget.

F) Problem-solving and Decision-making

1) Resolve issues related to construction, engineering, or delays that

might impact the project’s schedule or budget.

2) Make decisions on technical matters that could affect the overall

success of the project.

G) Project Closeout

1) Ensure all deliverables are completed, and the MRT system is

handed over to the operational team.

2) Organize the final inspection and commissioning process.

Requirements

1) At least a degree in Civil Engineering, Mechanical Engineering,

Electrical Engineering, or Locomotive

2) Certifications in Project Management (e.g., PMP, PRINCE2) are often

preferred.

3) Significant experience (5+ years) in managing large infrastructure

projects, especially in transport or construction industries.

4) Previous experience in MRT or rail projects is highly advantageous.

5) Familiarity with project management software (e.g., MS Project,

Primavera).

6) Knowledge of the MRT system design, construction, and operational

requirements.

7) Understanding of safety standards and environmental regulations.

8) Strong leadership to manage and motivate teams.

9) Excellent communication and interpersonal skills to manage

relationships with stakeholders.

10) Critical thinking to resolve issues related to project design,

execution, or regulatory challenges.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Restaurant Manager

Job Description

- Training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees.

- Keep restaurant operations running smoothly to create a positive atmosphere for customers.

- Maintaining safety and food quality standards

- Keeping customers happy, getting their feedback on the experience and handling complaints

- Organizing schedules, keeping track of employees’ hours and recording payroll data

- Ordering food, linens, gloves and other supplies while staying within budget limitations

- Supervising daily shift operations, including front- and back-of-house restaurant operations

- Controlling operational costs and identifying ways to cut waste

- Appraising staff performance and disciplining or retraining employees to correct poor performance

Requirement

1) Have been working in F & B field a plus.

2) Willing to work long hours, weekend and public holiday.

3) Have knowledge in preparing of western & thai food cuisine.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years’ experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.

Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years’ experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.

Scope of Services

The scope of the services include, but are not limited to:

• Support project officers in managing IT systems across planning, design, development, deployment, maintenance, and support stages, ensuring adherence to policies.
• Facilitate system onboarding to cloud platforms, manage service activations and data migration processes, and handle technical feasibility assessments of change requests.
• Oversee User Acceptance Testing (UAT), review security and compliance reports, prepare cybersecurity documentation, and manage third-party risk assessments.
• Collaborate with vendors to ensure contract compliance, report project progress to managers and stakeholders, and perform ad-hoc administrative tasks.

Experience & Qualifications

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• 3-5 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure.
• Familiar with deploying and managing cloud-hosted systems across the various Cloud Service Providers (CSPs), such as Microsoft Azure and Amazon Web Services
• Hands-on experience with system functionalities testing, GCC onboarding, data migration processes, and supporting services activations/requests.
• Experience in reviewing security hardening reports, VAPT and SCR reports.

1. Responsible for overseeing the daily store operation

2. Developing promotional material

3. Maging Inventory

4. Managing with point of sale (POS) systems

5. Other ad-hoc duties if needed.

6. Manage, plan and coordinates personal activities involved in the production process to insure the continues workflow.

7. Strong member and Customer Service focus

8. A sense of urgency in all activities

Job Description:

Financial Management and Reporting

• Handle full sets of accounts, including general ledger (GL), accounts payable (AP), accounts receivable (AR), and inter-company reconciliations.
• Ensure timely and accurate submissions for GST, corporate tax, and audit purposes.
• Develop, monitor, and manage budgets, forecasts, and financial plans.
• Prepare monthly, quarterly, and annual financial reports for internal and external stakeholders.
• Analyze financial performance and provide actionable insights for strategic decision-making.

Team Leadership and Oversight

• Supervise and mentor the Accounts Team, ensuring smooth daily operations, including transactions, billings, reimbursements, and cash flow management.
• Foster a collaborative and high-performance culture within the team.

Compliance and Governance

• Liaise with auditors, tax agents, corporate secretaries, and bankers for all financial and accounting matters.
• Oversee financing matters, including letters of credit, shipping guarantees, bills of lading, and T/T payments.
• Maintain compliance with corporate governance, regulatory requirements, and accounting principles.

Process Optimization and Technology Integration

• Identify and implement improvements in financial systems and processes.
• Leverage tools like MYOB accounting and ERP software to enhance efficiency.
• Ensure integration of technology in financial and operational workflows for better control and reporting.

Cross-Functional Contributions

• Collaborate with management on cost control and resource allocation for manufacturing and construction projects.
• Manage corporate reporting in a project-focused environment.
• Provide insights into HR and office practices as needed.

Requirements:

• Bachelor’s degree in Accountancy, Finance, or related field; professional qualifications (e.g., ACCA, CPA, CA) are strongly preferred.
• Minimum of 5 years of relevant experience in manufacturing or construction industries.
• Strong understanding of corporate governance, regulatory compliance, and financial accounting standards.
• Proficient in accounting software (e.g., MYOB) and ERP systems; advanced MS Office skills.
• Exceptional analytical and interpersonal skills, with a solution-oriented mindset.
• Fluency in English and Mandarin (written and spoken) to handle local and regional transactions.
• Familiarity with HR practices and processes is a plus.

JK Tan (R1875280) Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.Only shortlisted candidates will be notified

Roles & Responsibilities

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed.

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays. The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Responsibilities :

· Manage day-to-day operations of the café

· Hire and onboard new wait staff and baristas

· Train employees on drinks preparation and proper use of coffee equipment

· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

· Maintain updated records of daily, weekly and monthly revenues and expenses

· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

· Ensure all cafe areas are clean and tidy

· Nurture friendly relationships with customers to increase loyalty and boost our reputation

Qualifications :

· Work experience as a Cafe Manager or Barista

· Hands-on experience with professional coffee machines

· Good math skills

· Availability to work within opening hours (including weekends and holidays)

· Excellent communication skills with the ability to manage and motivate a team

· Customer service attitude

1. Staff Management

• Hiring and Training: Recruiting staff, including waiters, cooks, and cleaners, and ensuring they are trained in customer service, food safety, and the bistro's specific procedures.
• Scheduling: Creating work schedules that meet the bistro’s needs while balancing the availability of employees.
• Supervision and Support: Overseeing staff performance, offering guidance, and addressing any concerns or conflicts that arise among employees.

2. Customer Service

• Ensuring Quality Service: Ensuring that customers receive high-quality service throughout their dining experience. This includes greeting guests, addressing complaints, and ensuring timely food and beverage delivery.
• Handling Complaints: Acting as the primary point of contact for any customer complaints, and resolving issues to maintain customer satisfaction.
• Creating a Positive Atmosphere: Establishing a welcoming and comfortable ambiance to encourage repeat business.

3. Operations Management

• Day-to-Day Operations: Overseeing the smooth operation of the bistro, including managing front-of-house and back-of-house activities.
• Inventory Control: Monitoring food and beverage stock, ordering supplies, and ensuring efficient use of ingredients to minimize waste and control costs.
• Health and Safety Compliance: Ensuring that the bistro complies with all food safety, sanitation, and health regulations, including managing cleanliness and safety procedures.

4. Financial Management

• Budgeting and Cost Control: Managing the bistro’s budget, controlling food and beverage costs, and finding ways to reduce overheads while maintaining service quality.
• Pricing: Assisting in setting menu prices based on food costs, market trends, and the competition.
• Cash Handling: Managing cash flow, processing transactions, and overseeing the till system to ensure accuracy and minimize errors.

5. Menu Development and Quality Control

• Menu Planning: Collaborating with the chef or kitchen staff to develop and update the menu, ensuring that it aligns with customer preferences and seasonal offerings.
• Quality Control: Ensuring that food is consistently prepared to the highest standards and that portions are correct.
• Special Events and Promotions: Organizing special events or promotions, such as seasonal menus, wine pairings, or themed nights, to attract more customers.

6. Marketing and Promotion

• Branding: Promoting the bistro’s image, ensuring it has a consistent and appealing brand identity.
• Social Media and Advertising: Overseeing marketing efforts, including managing social media accounts, responding to customer reviews, and running targeted ad campaigns to drive traffic and increase sales.
• Customer Loyalty Programs: Implementing or enhancing loyalty programs to retain regular customers and encourage repeat visits.

The requirements for becoming a Bistro Manager typically include a combination of formal education, professional experience, and specific skills. Here’s a breakdown of the key requirements:

1. Educational Requirements

• Bachelor’s Degree (Optional but Advantageous): A degree in or a related field . A degree can help provide foundational knowledge in business management, operations, and leadership.
• Food Safety and Health Certifications: Managers are typically required to have food safety certifications, such as ServSafe or similar programs, to ensure compliance with health and sanitation regulations.

2. Professional Experience

• Experience in the Food Industry: Most Bistro Managers start out in entry-level positions such as server, cook, or bartender, progressing to supervisory or management roles. Several years of experience in the foodservice industry, particularly in restaurants, cafes, or bistros, is highly preferred.
• Management Experience: Experience in a supervisory or management position is essential. A track record of managing staff, controlling costs, and ensuring operational efficiency is often required.Many Bistro Managers have 3 to 5 years of experience in the restaurant or foodservice sector before being promoted to a managerial position.
  
• Customer Service Experience: Strong customer service skills are critical, as a major part of the role involves interacting with customers and resolving issues. Experience in direct customer-facing roles helps develop this skill.

3. Key Skills and Qualities

• Leadership and People Management: Strong leadership skills are necessary to guide and motivate staff, manage conflicts, and maintain a positive work environment.
• Communication Skills: Effective communication is essential for interacting with customers, staff, and suppliers. The ability to clearly convey expectations, feedback, and resolve conflicts is vital.
• Problem-Solving and Decision-Making: The ability to address issues quickly and efficiently is important. This includes resolving customer complaints, managing operational hiccups, or making decisions on menu pricing and staffing.
• Organization and Multitasking: Bistro Managers must juggle multiple tasks at once—overseeing staff, handling customer service, managing inventory, etc. Organizational skills are essential for keeping everything running smoothly.
• Financial Acumen: Managers need a basic understanding of budgeting, cost control, and profit margins to manage the bistro’s finances effectively. This includes tracking sales, controlling food costs, and optimizing operational efficiencies.
• Attention to Detail: Whether it's ensuring food quality or making sure the restaurant is clean and orderly, attention to detail is critical for maintaining high standards.
• Time Management: The ability to manage time effectively is crucial, especially when balancing the various demands of the business.

4. Technical Skills

• Point-of-Sale (POS) Systems: Proficiency in POS systems to track sales, process orders, and manage transactions is essential.
• Scheduling Software: Familiarity with scheduling tools (like Deputy, 7Shifts, or HotSchedules) can be beneficial for creating efficient staff rosters.
• Inventory Management Software: Familiarity with inventory management software (e.g., BlueCart, MarketMan) can help streamline ordering, stock tracking, and wastage control.

5. Personal Traits

• Strong Work Ethic: The role of a Bistro Manager can be physically and mentally demanding, often requiring long hours, including nights, weekends, and holidays. A strong work ethic and the ability to remain dedicated to the job is crucial.
• Customer-Focused: A passion for hospitality and a genuine desire to create positive experiences for customers is essential for success in this role.
• Adaptability and Flexibility: The food service industry is dynamic and fast-paced, meaning that Bistro Managers must adapt to changing conditions and unexpected challenges quickly.

6. Licensing and Certification Requirements

• Food Safety Certification: Many regions require Bistro Managers to be certified in food safety management. The most common certification is ServSafe, which covers food handling, hygiene, and sanitation practices.
• Liquor License Knowledge: If the bistro serves alcohol, managers may need a liquor license or bartender certification, depending on local laws. Knowledge of responsible alcohol service is important for compliance with legal requirements.
• First Aid and CPR: In some cases, Bistro Managers are expected to have First Aid and CPR certification to handle emergencies effectively.

7. Desirable Additional Skills

• Marketing and Social Media Skills: With many bistros utilizing digital marketing, having skills in social media management or local restaurant promotions can give an added advantage.
• Event Planning: Experience with managing or coordinating events (private parties, special promotions, etc.) can be a plus, especially in a bistro that offers event services.
• Wine Knowledge: While not always necessary, knowledge of wine pairing, wine lists, or even experience managing a wine list can be beneficial, especially in a bistro that focuses on quality wine and dining experiences.

8. Physical Requirements

• Physical Stamina: Bistro Managers often spend long hours on their feet, moving around the bistro to supervise operations. Being physically fit and able to handle the physical demands of the job is important.
• Manual Dexterity: Managers may need to carry trays, handle cash, or assist staff in serving food, so basic manual dexterity is required.

9. Working Conditions

• Long Hours: Bistro Managers often work evenings, weekends, and holidays. Flexibility and the ability to manage these hours are a key requirement.
• Fast-Paced Environment: Given the dynamic nature of a bistro, managers need to be comfortable working in a fast-paced, high-pressure environment.
• Team-Oriented: The role involves working closely with other managers, chefs, waitstaff, and suppliers, so a collaborative attitude is important.

7. Financial Reporting and Analysis

• Sales and Performance Reporting: Analyzing sales reports and customer feedback to evaluate the bistro’s performance.
• Cost Management: Reviewing financial records to ensure profitability and working to improve revenue by managing costs effectively.
• Profitability Analysis: Identifying trends in sales and expenses to improve profitability, such as optimizing menu items and staffing levels.

8. Coordination with Suppliers and Vendors

• Supplier Relationships: Building and maintaining good relationships with suppliers to ensure timely deliveries and high-quality ingredients.
• Order Management: Placing orders for ingredients and supplies, negotiating prices, and ensuring deliveries are on time and within budget.

9. Compliance and Legal Requirements

• Licensing and Permits: Ensuring the bistro has all necessary licenses (e.g., liquor licenses) and complies with local, state, and national regulations.
• Labor Laws: Ensuring compliance with labor laws, such as wage laws, overtime rules, and employee rights.

10. Event Planning and Special Functions

• Private Events: Organizing and managing private events or functions held at the bistro, such as birthdays, corporate events, or weddings.
• Catering: Overseeing catering services if the bistro offers off-site catering, including planning, staffing, and logistics.

Strong communication and coordination skills, team leadership skills, and problem-solving skills.

• Undertake and be overall responsible for project site management, supervision, and contract follow-up works.
• Liaise with client, owner, building management, consultant, design firm, main contractor, sub-contractor, supplier, vendor, and others where necessary.
• Monitor and oversee work execution by company owner construction team, sub-contractor, supplier, and vendor.
• Oversee, coach, and mentor the entire project team under your charge.
• Review project teamwork performance.
• Ensure compliance with Health, Safety, and Environment policies and practices, and quality and progress at the project work site.
• Attend project tender site show-round and tender briefing.
• Prepare tender document, costing, quotation, technical and commercial proposal and submit to client.
• Review and approve the Method Statement, Schedule, Claim, Risk Assessment, and Safe Work Procedure for the project.
• Conduct site meetings with the project team and sub-contractors and monitor site progress.
• Attend regular internal and external meetings.
• Prepare monthly reports for management.
• Other duties and responsibilities as assigned.

Job Description:

• Creating a professional and welcoming experience for our customers based on the company’s guidelines.
• Obtain training and perform duties in Service and Kitchen Department.
• Lead by example by demonstrating exemplary professionalism.
• Attending to customers’ needs and complaints promptly and politely.
• Recommend improvements to Management where appropriate.
• Consistently monitor individual performance and progression with your superior and management.
• Execute any duty that may be assigned from time to time by the Management.

Requirements:

• Applicants must possess at least diploma/degree in any field.
• Applicants with no experiences is welcomed to apply
• Highly motivated and willing to learn
• Strong positive mentality
• Customer-oriented, excellent interpersonal and communication skills
• Possess good initiative and leadership skills.
• On-the-job training provided
• Able to work on weekends and PH

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

• Works with the testing service providers and other stakeholders to review,provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensuretesting services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers
• Quantify,manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Proven working experience in test delivery or equivalent role with at least 7 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills

Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Responsibilities

Project Support and Governance

• Collaborate with stakeholder departments in business, operations, technology, regulators, etc and co-ordinate execution by respective owners
• Execute projects according to plan, scope, budget & timeline
• Ensure project execution adhere to policies, procedures and criterias
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Understand interdependencies between business, operations and technology
• Analyze risk and propose mitigation plan

Requirements

Education:

· Diploma or Bachelors’ Degree of Science in (Business Management, Computer Science, Information System)

· At least 2 years’ relevant experience preferably in a Finance Institution.

Essential:

· You will typically be assigned to work on specific projects and is expected to support the Project Delivery.

· You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Key Domain/ Technical Skills:

· Ability to appreciate and conduct analysis on Business/Operation Processes

· Ability to hands on/ illustrate UI/UX Wire-framing, Concepts and Proposal

· Ability to drive and run workshop/ discussion forums with other stakeholders