Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Overseeing daily business operations
• Training low-level managers and staff
• Supervising departmental heads. This often includes areas such as hiring, training and managing the performance of each employee

Requirements and skills

• Proven experience as administration manager
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Ability to work shift, weekend and public holiday

BIM Manager

a. Minimum 10 years of relevant work experience, highly proficient in the use of BIM software and in establishing required processes and

procedures and framework for BIM in projects.

b. Familiar with various aspects of engineering e.g. Civil, Structural,

Architecture, Mechanical, Electrical.

c. Possess a Degree in Engineering / Architecture or equivalent.

d. Highly motivated and able to work independently, a strong team player

and able to handle fast-paced projects.

e. Possess good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good

presentation skills.

f. Shall be continuously under employment under any

Consultant/Contractor for a minimum of 5 years and have successfully instituted a BIM Company Deployment Plan as well as implemented Project BIM Execution Plan for at least 2 projects.

g. Completed a certification course in BIM Management.

Office Near Tai Seng MRT

• Familiar with all the documents submission to relevant government authorities
• Laise with consultants and/ or sub-contractors engaged on the project
• Attend regular meeetings with client/ owner/ contractors/ sub-contractors and ensure the progress is on schedule
• Identify and comply with all applicaable statuary/ regulatory requirements related to project
• Communication to external parties including client, subcontractors, consultants, vendors, etc on project needs, requirements and schedule by means of daily construction oversight
• Plan the work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Monitor and manage day-to-day operations of projects, including developing and coodinating activities with other sub-contractors
• Able to read shopdrawings

Job Requirement:

• Candidate must possess at least Bachelor's Degree in Engineering (Civil) recognised by PE Board or equivalent
• At least 10 years of working experience in the related field is required for this position

• Competent in building ontracts, public sector standard conditions of contract, SIA Building Contracts and REDAS Conditions of Contract.
• Carry out tender evaluation and prepare recommendation report, contract documents, variation orders and any other contractual claims.
• Well versed in drafting project master programme.

EA Licence No. 16C7962

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

•Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

• Develop project plans and oversee all operations.
• Well verse in doing A&A projects from initiation to completion.
• Ensure that the works are carried out according to the approved drawings, quality procedures, ISO and EHS requirements.

EA Licence No. 16C7962

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Project Safety Manager

a. Minimum 10 years of Workplace Safety and Health (WSH) experience in the construction industry, preferably 5 years with developer/main

contractor.

b. Minimum 5 years of WSH experience in deep excavation works.

c. Minimum 3 years of experience in managing a team of site safety

personnel.

d. Possess Engineering, Workplace Safety & Health Disciplines, or

related qualifications.

e. Registered with MOM as a Workplace Safety and Health Officer

(WSHO) and has been practising as WSHO for at least 5 years.

f. Has obtained certificate in development of a Risk Management

Implementation Plan (bizSAFE Level 2) or equivalent.

g. Has obtained certificate in DfS appreciation course.

h. Good communication skills and a competent team leader

i. Conversant with all procedures in Workplace Safety & Health Manual. To make conscious effort to be constantly updated on any subsequent revisions to the above-mentioned manuals, procedures and all

applicable airport circulars.

Requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Diploma Degree in food service management or related field as Hospitality
• ENGLISH / MANDERIN/ VIETNAMESE SPEAKING is advantage in the working environment
• ALL ARE WELCOME

Provide renovation works and services, products, and design solutions to clients looking to improve or remodel their living or commercial spaces. This role requires a blend of technical knowledge, communication skills, and sales acumen.

Sales Skills

• Lead Generation & Prospecting: Ability to identify potential clients, conduct outreach, and follow up on leads, whether through cold calling, networking, or using digital marketing tools.
• Consultative Selling: Listening to customer needs and offering tailored solutions. Ability to assess a client’s space and recommend design or renovation options based on budget, functionality, and aesthetics.
• Negotiation: Ability to discuss prices, terms, and conditions with clients, while ensuring the company remains profitable and the client is satisfied.

Job Description

Central Kitchen Manager manages the overall performance of an organisation's central kitchen. Besides monitoring production output levels to ensure that quality levels are maintained, he is also expected to have a hand in setting up new food production standards and kitchen operation guidelines, as well as support research and development activities.

1. Manage central production operations

2. Manage compliance with food and beverage hygiene policies and procedures

3. Manage high volume food production operations

4. Manage non-compliant quality cases

5. Monitor overall production output levels. manage inventory, monitor stock levels and conduct regular stock take

6. Maintains a high standard of hygiene and follows relevant safety and hygiene regulations,in accordance with current regulations

7. Ensure sufficient supply of ingredients for food preparation

8. Arrange and transfer supplies and equipment between storage and work areas, in accordance to Workplace Safety

Requirements

1.Able to solve daily operational issues with efficiency

2.Able to communicate effectively to all levels and receptive to feedback

3.Numerate and with good cost budgeting skills

4.Able to work under pressure in a fast paced, dynamic and challenging work environment

5.Able to work split shift, weekends and public holidays

Duties & Responsibilities:

· Plan and manage multiple engineering projects from conceptual development to handover, within budget, deliver on time, safety alertness and the required quality.

· Able to prioritize tasks and assign manpower to ensure that the overall resources are used effectively and within project deadlines.

· Assist to prepare bid tender for new projects and ensure project compliance with company policy and guideline.

· Evaluate and authorize changes that significantly impact the scope budget or timeline of a project.

· Lead the most complex or critical engineering projects, monitor progress and performance against the project plan.

· Identify and resolve operational problems and minimize delays.

· Select, guide and develop a team of project member with operational responsibilities to ensure that the organization achieves it business objectives and complies with all relevant regulations and laws.

· Ensure that organization and government standards on safety are met and ensure customer safety & quality specifications are consistently met.

· Allocate capital and human resources to maximize productivity and supervise and implement project expense, other assets and resource within budget.

· Analyze and approve project investments that best meet the organization needs.

Qualifications & Experience:

· Recognized Degree in Electrical or Mechanical Engineering or related field of studies.

· Possess 8 to 13 years relevant experience in the local Electrical / ACMV Engineering industry

· Outgoing with strong interpersonal and communication skills.

· Ability to work independently and target oriented in a fast-paced environment.

Ability to interact effectively with project members and stakeholder at all levels.

JR108046

Role Responsibilities

Project Initiation and Planning:

• Collaborate with stakeholders to define project goals, objectives, and requirements.
• Create and maintain comprehensive project plans, timelines, and budgets.
• Identify and allocate resources, including team members and third-party vendors.
• Establish project communication plans, risk mitigation strategies, and change management processes.

Project Execution and Control:

• Lead project teams, providing guidance and motivation.
• Monitor project progress, identify and resolve issues, and manage changes in scope.
• Ensure adherence to project management methodologies and best practices.
• Communicate project status, risks, and issues to stakeholders and senior management.

Quality Assurance:

• Define and enforce quality standards and best practices.
• Conduct quality reviews and audits to ensure project deliverables meet requirements.
• Implement continuous improvement processes to enhance project outcomes.

Risk Management:

• Proactively identify project risks and develop mitigation and contingency plans.
• Monitor and manage risks throughout the project lifecycle.
• Implement strategies to minimize project disruptions and delays.

Stakeholder Management:

• Build and maintain strong relationships with internal and external stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Address stakeholder concerns and feedback in a professional and timely manner.

Documentation and Reporting:

• Maintain comprehensive project documentation, including project plans, status reports, and change logs.
• Provide regular and ad-hoc project reports to senior management and stakeholders.
• Ensure compliance with all relevant regulatory and compliance requirements.

Requirements

· Experience in a facilities management technology implementation is a plus.

· Strong knowledge of project management methodologies (e.g., Agile, Waterfall, Scrum).

· Excellent leadership, communication, and interpersonal skills.

· Strong problem-solving and critical-thinking abilities.

· Exceptional organizational and time management skills.

#HS

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Working Location: Kallang, Central Region

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

Job Summary

Responsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.

Duties and Responsibilities

Operations

· Improving on operations procedures.

· Managing a team of staff under various departments.

· Ensuring smooth operations by preparing roster and arranging shift cover for last min leave/ medical leave.

· Checking all emails and OTA messages are being replied promptly within a day.

· Checking all payments are being charged for non-refundable bookings and cancellable bookings are being charged based on the cancellable policy.

· Checking no outstanding payments for in-house and check out guests.

· Ensuring accuracy of daily reports.

· Providing training to new joiners.

· Covering shift when necessary.

· Checking and monitor of inventory level.

· Sourcing of new supplier and reviewing existing suppliers and operators.

Customer Service

· Following up that all guest’s special request prior to check in and arrange accordingly.

· Listening and attending to guests concerns and complains and ensure their concerns/complains are being dealt with in the best amicable way.

· Checking on OTA reviews and follow up on the complains mentioned in the review to ensure no repeat of similar issue. Compliments the team if there are good reviews mentioning specific GRO/ Housekeeping.

· Bringing up online review ratings.

Reports

· Checking of daily shift reports and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and tally daily credit card statement from daily shift report and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and consolidate monthly petty cash report and submit to Operation Manager/ General Manager for month end reporting.

· Checking of cancellation and no-show reports for every month end to make sure that it is correctly reported and charged for all OTAs.

· Tabulating month end staff rostering and incentives.

Housekeeping and Maintenance

· Checking of guest rooms before guest arrival.

· Ensuring good communication between Housekeeping and Front desk Department.

· Setting up schedule for internal room care, internal maintenance of guest rooms and external maintenance.

· Enhancing, improving and suggesting with GM on the overall hotel and hotel guest rooms experience.

Revenue Management

· Increasing ADR.

· Managing hotel room rates and allotments.

· Knowing OTAs and hotel rates and promotions.

· Managing hotel expenses.

· Hitting monthly hotel revenue target.

· Assisting in collections of any outstanding payments.

Job Holder’s specifications

· Possesses a Degree or Diploma in Hospitality or equivalent.

· Has at least 3 years of experience on managerial role or at least 6 years of front desk experience.

· Must possess integrity and drive.

· Proficient in Microsoft Office Applications.

· Must be highly independent and resourceful.

· Possess good communication and leadership skills.

· Able to correspond in writing with customers, suppliers and internal staff.

· Able to withstand work pressure and guests’ demands.

Responsibilities:

Plan, execute, monitor and control works program and activities for projects including:

• Lead project team in day-today operations
• Monitor of project budget Liaise with consultants, main contractors, clients and relevant authorities
• Chair and attend site meetings
• Supervise and monitor the site labor force and the work of subcontractors
• Oversee quality control and safety and health matters on- site
• Resolve any or other site related technical problems encountered

Requirements:

• Bachelor Degree in Civil Engineering or equivalent
• More than 10 years’ relevant experience in bored piling works
• Excellent communication skills and able to work with employees at all levels
• Ability to interface with internal and external customers
• Able to deliver in a fast pace environment and work under pressure

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

Key duties & responsibilities:

• Build and sustain client relationships and collaborate with other internal departments (finance, operations, product, HR) where necessary to resolve other client-related matters.
• Build relationships and manage suppliers and vendors to deliver value to customers and meet company revenue objectives.

Sourcing:

• Consult with Client during research of venues ensuring client requirements are met in meetings and events specifications.
• Prepare estimated budgets and communicate budgetary information to Client throughout the sourcing process.
• Utilize preferred vendors for quality of service; minimize risk and maximum pricing advantage.
• Negotiate all supplier contracts for the best possible prices and concessions in order to meet client’s expectations.
• Keep abreast of new destination options, well-priced seasonal destination options and “hot date” offerings.

Pre-Planning and Onsite Event:

• Work with Group Travel Consultant as required to book group and event air travel and to ensure accurate air manifests are provided to the Client.
• Determine and arrange detailed program needs (i.e. room set-up, entertainment, décor elements, function times, audio visual, menu selections, on-site/off site events and activities, DMC operations, special events, ground transfers etc.).
• Facilitate the creative direction and fulfillment of program related participant and host communications materials, including, but not limited to save the dates, registration announcements, room gifts, pre-trip and onsite materials, including program signage and participant name badges.
• Negotiate and contract selected hotels, DMCs and vendors on based on client’s final requirements.
• Track and manage hotel and vendor attrition, cancellation and deposit schedules.
• Update budgets as necessary during planning and prepare final budgets – Communicate budgetary information to client throughout the planning and execution of meeting.
• Responsible for program data management/registration process, data integrity and client reporting. Ensure data reconciliation is complete and accurate. Update Client and suppliers as needed.
• Enter and update meeting information in meeting database and calendar – keep database and savings information accurate throughout the planning and execution of the event.
• Provide on-site program assistance; oversee all arranged details of program (i.e. attend pre-con, advance all functions, verify room set-ups, review banquet checks/master bill, registration desk coverage, handle VIP needs, assist in handing out documents, etc.).
• Ensure internal and external reporting requirements are met.
• Review supplier bills for accuracy and ensure timely payment and final billing process.
• Perform post-event reconciliation on assigned events according to process set by Finance and Team Leader.
• Reconcile all final participation data for accurate final attendee report.
• Manage to FCM M&E Standard Operating Procedures and Service Level Agreement metrics.
• Develop and maintain relationships with Clients to ensure repeat and new business.
• Responsible for protecting confidential information of FCM SG - Meetings and Events.
• Work independently in the absence of supervision.
• Assumes and performs other duties and responsibilities not specifically outlined herein, as requested.

We’d love to hear from you if you have...

• Minimum 5-8 years of experience in MICE industry. Experience preferably in TMC will be preferred.
• Strong negotiation and relationship building skills.
• Must have experience in handling corporate MICE Groups.
• Should have a strong network in travel industry (DMCs, vendors, hoteliers, transporters etc.)
• Coordinating and finalizing with vendors to ensure smooth execution of the project.
• Comfortable to travel with senior executives and premium groups.
• Highly sophisticated communication skills with proficiency in written as well as verbal communications.
• Good product knowledge on Destinations and MICE group operations.
• Strong MICE Corporate experience and market relations.
• Should have an ability and experience of successfully delivering in a fast-paced dynamic environment.
• Reasonably travelled and strong destination knowledge.
• A passion for travel and the travel industry.
• Self-motivated, independent with strong interpersonal skills and a hunger for success.
• Multi-task and communicate effectively in a fast-paced environment.

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

• Generous remuneration structure and a highly competitive salary
• Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself
• Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave
• Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons
• A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

We are seeking a dynamic and results-oriented leader to take on the role of General Manager & Sales Director for our Maritime client in Singapore. This pivotal position combines strategic leadership of Maritime’s regional operations with hands-on responsibility for driving lifecycle sales and delivering exceptional customer service across Singapore and Southeast Asia.

Responsibilities:

• Oversee Maritime’s operations in Singapore and Southeast Asia, ensuring alignment with global objectives while driving financial performance, operational excellence, and regional business growth.
• Develop and implement tailored lifecycle sales strategies to address market needs, focusing on new installations, aftermarket growth, and long-term service agreements to support sustainable success.
• Build and maintain strong, long-lasting relationships with customers, partners, and key stakeholders across the region, ensuring satisfaction and loyalty throughout the lifecycle of Maritime’s products.
• Lead and mentor the regional sales and service teams, fostering a collaborative, high-performance culture that delivers ambitious sales targets, exceptional service delivery, and operational efficiency.
• Monitor market trends, customer dynamics, and competitor activities to identify opportunities for growth
• Represent as a trusted ambassador in Singapore and the broader Southeast Asia region, reinforcing the company’s reputation for quality, reliability, and service excellence.
• Ensure compliance with contracting standards, financial controls, and Anti-Bribery and Corruption (ABC) regulations, upholding ethical business practices and supporting sustainable growth.

Requirements:

• An accomplished leader with a proven track record in both sales and operational management, must be within the maritime or manufacturing sectors.
• Experience in lifecycle sales and aftermarket services
• A strong understanding of the Singaporean and Southeast Asia markets, you bring strategic insight, business acumen, and the ability to navigate complex market dynamics to drive sustainable growth.
• Strong understanding of the maritime supply chain, vessel management, port operations, and shipping regulations.

MAIN PURPOSE

Seeking a sales and results driven individual to be responsible for the Flagship boutique in Singapore, to drive sales performance, grow new clients, and ensure high levels of client service and high retention rate of VIPs. To be the nurturing leader to mentor, coach boutique staff to be brand ambassadors and to grow their careers within our organization. Be as Brand ambassador at meetings, events, and other work-related functions.

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• Ensure consistent and high standards of customer service in line with Company’s Retail Signature
• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• To share and inspire the teams towards Maison Culture and be immersed in the Maison’s heritage and DNA.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline. Support recruitment when needs arise.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure boutique operations are compliant with Company's Boutique Excellence Portal (BEP), not limited to rosters, stock count, sales reporting, customer reporting, petty cash, uniform and discount policy.
• Prepare reports pertaining to sales, KPIs, for weekly retail meeting.
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising, etc., displaying each product correctly and adhering to VM Guidelines while maximizing exposure to generate sales.
• Monitor and review the level of stocks of accessories (catalogues, gifts, boxes, etc.) & feedback to VM team accordingly. Ensure proper control on POS materials and collaterals.
• Work closely with Merchandising to ensure healthy stock and inventory to meet sales targets
• Ensure all stock control documentations are timely, and discrepancies are accounted for.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Description

• Industry/ Organization Type: Event Management
• Position Title: Project Manager (Event Management)
• Working Location: Toa Payoh
• Working Hours: 5 days (Mon to Fri, 10AM – 6PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Incentive Scheme
• Duration: Permanent

Key Responsibilities

• Develop detailed project plans, timelines, and budgets that wow our clients
• Drive sales by pitching innovative event concepts to potential clients, showcasing how we can elevate their brand through unforgettable experiences
• Set clear project goals that align with what our clients and the organization want to achieve
• Be the main point of contact for clients, keeping them in the loop and ensuring they are happy with our work
• Rally our cross-functional crew, assign tasks, and keep communication flowing to ensure each event runs smoothly
• Manage the day-to-day execution of events, troubleshooting any hiccups that come along the way
• Handle event budgets, track expenses, and find creatives ways to save costs without compromising quality
• Implement processes to ensure every aspect of our events is top-notch and meets client expectations
• Create and share regular updates with management about event progress, successes, and what's next
• Look for ways to improve our event planning processes and share best practices with the team
• Help grow our junior team members and build a vibrant event management culture
• Stay on the cutting edge by exploring new trends in event management and engagement
• After events, create detailed reports on what went well, areas for improvement, and lessons learned
• Build long-term relationships with clients and pitch ideas for future projects

APPLY NOW!!!

• Minimum Diploma/Degree in any discipline
• Has experience in event and project management, especially with clients
• Has sales experience with a knack for pitching event ideas and securing projects
• Strong project management skills and experience in managing budgets

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70653 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

You get to enjoy 5-day work week. Join Ippudo and you will enjoy the fun in our family!

Job Duties:

Customer Focus:

• Bring customers to their tables.
• Serving of food and beverages
• Clearing and setting up of tables
• Preparation of condiments, beverages and desserts
• Sending of bills and cashiering
• Wiping of utensils
• Cleaning of store – mopping, sweeping, wiping of glass and mirrors, etc.
• Attending to customers’ needs
• Answering phone call and customers’ inquiries
• Making daily sales report and updating maintenance report
• Recording food loss and handling of cash
• Item management (ingredients, products, etc.)
• Store Management (equipment, petty cash, etc.)
• Ordering from suppliers, maintaining inventory list and stocktaking
• Training and coaching of staff
• Planning of schedules and section planning
• Learn about food and beverage knowledge, and company’s culture
• Leading store’s daily meeting – reviewing operations and sales
• Handling and resolving incidents and customers’ complaints
• Reporting to the Store Manager/District Manager
• Communicate and share information with staff as well as departments in HQ
• Providing suggestion and feedback regarding store operations and promotions
• Interviewing and selection of part time employees
• Analyse sales report and sales figures
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• Candidates must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management or equivalent
• At least 1-2 year(s) of working experience in the related field is required for this position
• Good interpersonal and communication skills
• Independent, self-motivated, resourceful and reliable
• Problem solver and has passion to think out of the box to achieve desires outcome
• Able to work efficiently under pressure

Benefits:

• 5-day work week
• Variable bonus
• Attendance award
• Meal provided
• Birthday voucher
• Staff Discount
• Leave
• Medical benefits
• Long Service Award

Project Overview: Client is a Media Centre of Excellence that supports Clients Marketing with deep Subject Matter Expertise across priority product areas. This candidate will be working closely with the Marketing team in APAC, the Client POC and the agency team to deliver business goals via best - in - class Direct Response campaigns.

Overall Responsibilities:

• Help plan, execute, measure and optimize Direct Response campaigns for multiple Play APAC programs, in partnership with Client and the media agency
• Contribute to and drive the regional learning agenda forward to improve short and long term program performance
• Support regional and global workstream projects that unlock advanced measurement and experimentation capabilities across direct response campaigns

Top 3 Daily Responsibilities:

• Function as a co-lead for Play’s direct response campaign in APAC. Directly oversee the APAC DR campaigns, working closely with Client and the agency to maximize revenue returns.
• Build and share data - driven POVs on optimizing campaign performance, proactively uncover opportunities to improve efficiency across different aspects of the campaign
• Showcase exemplary project management skills to achieve milestones across various workstreams (including liaising stakeholders, organizing team roadshows, delivering presentations, etc.)

Skills/Qualifications:

• At least 5-8 years relevant direct response media experience, especially managing app campaigns
• Client-side and agency experience, handling large-scale, complex campaigns. Very familiar with Ads products, Social media, measurement products like Firebase and Analytics and local and regional publishers in APAC
• Strong analytical skills; ability to use data to drive actionable insights
• Superb program management skills with utmost attention to detail
• Hands-on experience activating incrementality measurement tests
• Experience managing regional marketing budgets
• Experience liaising with global and x-regional stakeholders and POCs

• This position will be in charge of leading efforts to promote the growth of new equipment sales and will report directly to the CEO.
• Gain knowledge of the local government, the rules that apply to it, and the company registrations that are necessary for each of the products we bring to market.
• Expert asset services to influential people, decision-makers, and important end users in China, the Middle East, and Europe for both marine and offshore applications.
• Find and cultivate prospective accounts in the territory that possess the mindset and potential to be valuable Key Account Service Partners.
• Build and preserve a high rate of opportunity conversion by making the most of solid connections with decision-makers and influencers as well as potential clients.
• Shape, influence, and carry out the sales and marketing plan, paying special attention to the important markets that have been designated. Find and seize chances to create new product categories, market niches, and distribution networks.
• To guarantee the smooth implementation of sales strategies, this entails spotting new market prospects, creating strategic plans for sales, building trusting relationships with important clients, and working with internal teams. In addition, the role involves assessing market trends, establishing performance goals, and making sure the business maintains its competitiveness in the market.
• In charge of creating and completing the company's growth and sales plan, which includes setting financial goals and particular sales targets.
• To plan and create the yearly budget and sales projections, then carry out particular strategies to achieve the goal.
• Create a shipping network and plan to promote client growth and new business in the maritime sector.
• Develop and market the business's goods and services while taking client input and needs into account.
• Effectively address technical or business enquiries from clients and continuously live up to their expectations.
• Conduct market research surveys with the clientele to get their opinions on follow-up strategies, after-sales service quality, and sales and service tactics.
  Complete basic sales reports on a weekly and monthly basis for implementation and evaluation.

Qualifications:

• An engineering degree or diploma, ideally in the fields of marine, mechanical, mechatronics, or electrical.
• It is essential to have seven to ten years of solid and productive sales experience in the marine business, ideally selling capital equipment.
• An effective communicator and strong networker who has managed to establish and preserve a strong internal and external network.
• The capacity for high-level internal and external communication.
• Results-oriented and tenacious in pursuing organisational goals.
• The capacity to work directly with all departments, including product, development, marketing, sales, and account management.
• Being open to travelling.
• Owning a car is an extra benefit.
• Skilled in Microsoft Office.

The channel sales personnel is responsible for executing strategies to drive sales growth through various channel such as E-comm for domestic, overseas, corporate and Travel retail for pre-order and inflight sales. Essential ability to handle operational and administrative task as part of process.

Responsibilities

Channel sales:

-         Develop and implement channel sales strategies to achieve sales targets for channels in alignment with brand guidelines and business objective.

-         Collaboration with marketing and ecommerce team to develop channel specific marketing campaigns and visibility.

-         Coordinate with production team on launch date for all channel sales.

-         Coordinate with TR team on inflight listing and submission.

-         Maintain required margins on P&L

-         Monitor sales performance and key metrics of channel sales and take corrective measure if required.

Sales Reporting:

-         Prepare regular reports on channel sales performance and present findings for weekly update.

-         Monitor, analyze and report on key performance metrics (KPIs) for online activities

Administrative:

-         Prepare catalogue for corporate channel.

Submission of all campaign brief and inflight listing

Requirements

-          Demonstrated 2-3 years of experience within the ecommerce domain web management is required.

-         Proven track record of driving substantial sales growth within the ecommerce industry.

-         Strong business acumen with timeline management.

-         Proficiency in Office, particularly Excel, PowerPoint

-         Initiative approach on task allocated.

-         Strong sense of ownership, results driven with problem solving skills

-         Independent worker and a team player who can work collaboratively and positively with both internal and external parties

-        Able to work under pressure with high adaptability and initiative within a dynamic environment