Understand customer needs and offer solutions and support

Organize and coordinate sales representatives schedules

Research potential leads from business directories, web searches, or digital resources

Recruit, hire, and train new sales representatives

Receive and report on all sales leads

Supervise sales representatives and assistants

Answer potential customer questions and follow-up call questions

Work with sales team when closing sales

Track weekly, monthly, and quarterly performance and sales metrics

Meet all sales quotas and goals

Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Responsibilities:

• Manage and supervise a team in the operations department.
• Ensure business impact are identified, reported on, and managed at all times.
• Uphold discipline and professionalism within the department.
• Oversee daily logistical operational function and ensure KPIs are met.
• Address challenges and resolve issues related to operations.

Requirements:

• Lead, manage and supervise staff
• Degree in Supply Chain/Logistics or Business or related field.
• At least 3-5 years of working experience in a similar industry.
• Profound expertise in ocean and air freight industry.
• Strong knowledge of Customs regulations, airline protocols, and shipping line procedures.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• Full set of Accounts (Multiple Currency).
• Prepare monthly financial statements and report to management.
• Assist in the preparation and submission of tax returns and other statutory filings.
• Co-ordinate responses to audit queries.
• Reconcile bank statements and ensure the accuracy of financial transactions.
• Prepare journal entries for month-end closing.
• Monitor inter-company transactions.
• Facilitate and complete monthly close procedures.
• Perform reconciliation of fixed assets.
• Ensure that customers' funds are timely received.
• Prepare and submit quarterly GST return.
• Ensure compliance with tax regulations and financial reporting standards.
• Possess an understanding of Singapore tax laws and regulations.
• Prepare IR8A and submission IR21 for foreign worker.
• Problem solving skills.

Overall Job Objectives

· Assist the Project Manager (PM):

• Help supervise construction activities to ensure smooth progress.
• Develop and implement work schedules according to the master and detailed construction plans.

· Cost and Labour Control:

• Manage project costs and labour allocation to ensure efficiency and budget compliance.
• Optimize resource usage to improve productivity.

· Progress and Issue Tracking:

• Monitor construction progress to ensure timely completion of each stage.
• Identify and address potential issues promptly.

· Regular Reporting:

• Provide monthly updates to the General Manager (GM) on progress, costs, and labour management.

· Coordination and Compliance:

• Collaborate with stakeholders to ensure seamless construction execution.
• Ensure all activities adhere to safety, quality, and regulatory standards.

Core Responsibilities

1. Study and review architectural drawings, coordinate architectural work with consultants and project team to resolve any technical/site issues/discrepancies

2. Preparing and execute the progress plan

3. Attend site daily coordination meeting and inspections

4. Ensuring that the quality control of the project is met

5. Ensure that all the construction safety rules and regulations are being observed

6. Because the work needs. Be able to take turns on night shifts, Saturday and even Sunday shifts.

7. Prepare site manpower, materials and productivity reports, and attend PM meetings on the second Sunday of each month, reporting to company management.

Job Specifications

1. Degree in Engineering or related disciplines

2. Able to read/understand/execute work based on construction drawings

3. Good communication, interpersonal and collaboration skills

4. Minimum 5 years of relevant experience.

Job Description:

• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement.
• Visit project sites, arrange and conduct QAQC inspections on mainly Structural Works and Architectural Works.
• Ensure workmanship, procedures and method statements are in accordance to specified standards.
• Ensure that all project quality records and quality audit plans are maintained.
• Any other duties as assigned.
• Perform all duties in accordance with CCCC policies, processes, systems and procedures.

Job Requirement:

• Candidate must possess Diploma/Bachelor Degree in relevant discipline
• Minimum 8 years of experience in procurement preferably I construction/ civil engineering industry.
• Preferably Senior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.
• Have experiences in working in large scale projects.
• 5.5Days work per week.
• Location: Lentor

Job Descriptions:

· Assist Deputy General Manager to support in managing Admin Team

· General administration support, including but not limited to:

· Company BCA license renewal, new application

· Support audit including GGBS, ISO, BCA 24 RP-P-T personnel

· Respond to internal & external parties, including but not limited to relevant government agencies such as BCA

· Preparing payment voucher for suppliers and processing petty cash claim for staff

· PPE order and record update

· Support tender team for POA application

· Support team leaders on call

· Company internal and external events support like posting Christmas cards, ordering CNY hampers and mooncakes etc

· Reception of guests from local and abroad

· Taking meeting minutes

· Management of company stamp and director’s signature stamp

· liaise with regional and HQ office and submit reports upon request

· General Admin duties, including but not limited to handling incoming calls, email, mails, ordering stationeries and pantry supplies, arranging travel and booking of hotels

· Other duties as assigned by DGM

Job Requirements:

· Diploma / Degree, admin or HR related studies preferred

· At least 5 years of related working experience

· Willing to multi-task and have sense of urgency.

· Able to work well as a team and independently

· Good command of written & spoken English and Chinese Mandarin (in order to liaise with Chinese speaking associates)

· Proficient with Microsoft Office programmes including MS Excel, Power point & MS Words

· Good interpersonal and communications skills

· 5 days work week

· Appointment title will commensurate with experience and qualification

As part of a finance team who contributes to the ongoing effectiveness and efficiency of the new Real Estate development project, you will conduct the financial management, budget and cost control and forcasting of project development sector within the Group.

Responsibilities:

1.Establish project company’s financial management regulation, develop job responsibilities/scopes and related SOP

2. Daily bookkeeping and ensure accuracy and filing of files in a timely manner

3. Complete the financial statement and annual audit work

4. Manage consolidation and preparation of monthly and quarterly management reports, budgets and forecasts, cost control

5. Establish a financial analysis procedure and model, and report financial status to management regularly

6. Manage statutory filings including financial statements and tax

7. Prepare project capital plan and ensure proper cash flow and allocation of funds, as well as managing capital risks

8. Assist in cost analysis of investment and financing projects, and cooperate with the formulation of investment and financing plans

9. Other adhoc tasks assigned

Requirements:

1. Degree or professional qualification in Accountancy; CFA, ACCA, CPA and other qualifications are preferred

2. At least 3 years working experience in financial management of Real Estate development projects in Singapore, familiar with financing, taxation, cost control and other related to Real Estate development business

3. Familiar with Singapore's financial policies, corporate financial regulations, and procedures, and proficient in relevant financial and tax laws and regulations

4. Strong capabilities in capital management, cost control, risk control and financial analysis

5. Good organization, coordination, communication skills and teamwork spirit, have a strong sense of responsibility

Monday to Friday; Based in HQ (near Changi Business Park)

Glam Salon is a subsidiary company of our parent company which was established since 2002. We are a professional beauty salon that caters to individuals from all walks of life, from children to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all outlets to ensure that all parts of the business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 10 years above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

Able to work independently in this jobscope

Able to use Quickbook Software

Able to work in a fast paced environment

Key Responsibilities:

1. Plan the Project:Define project goals, scope, and timeline.
   Create a project plan and schedule.
   
2. Lead the Team:Manage and guide the project team.
   Assign tasks and ensure everyone is on track.
   
3. Manage Resources:Ensure the right resources (people, equipment, etc.) are available.
   Track and allocate resources efficiently.
   
4. Control the Budget:Develop and manage the project budget.
   Track expenses and stay within financial limits.
   
5. Identify and Manage Risks:Spot potential problems early.
   Develop solutions to avoid or minimize risks.
   
6. Track Progress:Monitor the project to ensure it stays on schedule.
   Use reports and updates to keep everyone informed.
   
7. Ensure Quality:Make sure deliverables meet quality standards.
   Conduct reviews and check for issues.
   
8. Communicate with Stakeholders:Keep stakeholders updated on project progress.
   Address concerns and make sure everyone is aligned.
   
9. Solve Problems:Address and resolve issues that arise during the project.
   Adjust plans as needed to keep things moving forward.
   
10. Close the Project:Ensure all deliverables are completed and meet expectations.
    Review the project and gather feedback for improvements.
11. Costing Management: Oversee daily business operation and costing estimation and update to the Management.
12. Project Monitoring: Estimate Manhour colculations and costing preparations for Projects.
    

Skills and Qualifications:

• Leadership: Ability to lead, motivate, and manage a diverse team of professionals.
• Time Management: Strong ability to plan and execute projects within set timelines.
• Problem-Solving: Proficient in identifying issues and finding effective solutions to keep the project on track.
• Communication: Excellent verbal and written communication skills for interacting with stakeholders at all levels.
• Organization: Ability to manage multiple tasks, timelines, and team members effectively.
• Risk Management: Ability to anticipate, identify, and mitigate potential risks to the project's success.
• Negotiation: Skill in negotiating with clients, vendors, and team members.
• Financial Acumen: Knowledge of budgeting, financial tracking, and cost management.
• Project Management Tools: Proficiency in project management software (e.g., Microsoft Project, Jira, Trello, Asana) and general office software.

Job Title: Sales Manager

Industry: Maritime - Harbourcraft

Discipline: Sales & Marketing

Annual Package: SGD 78,000 – 120,000 /-

Company Overview

SG Group of Companies is a dynamic and rapidly growing vessel owner and operator, proudly serving Singapore’s vibrant harbourcraft sector. As a forward-thinking organization, we are dedicated to delivering excellence in marine operations and providing outstanding service to our clients. With a strong focus on expansion and innovation, we are looking for a motivated and experienced Business Development Manager to join our team. This pivotal role will contribute to the smooth management of our operations and vessel crew as we continue to scale our fleet and services. If you are passionate about sales and maritime industry, we invite you to be part of our journey.

As a forward-thinking organization, we are looking for a highly motivated and results-drivenBusiness Development Manager to join our team and drive revenue growth. If you thrive in a fast-paced sales environment and have a passion for the maritime industry, we invite you to join us on this exciting journey.

Job Description

The Business Development Manager

The Business Development Manager will play a pivotal role in identifying new business opportunities, cultivating strategic partnerships, and maintaining strong client relationships within the maritime industry. This role focuses on aggressively pursuing sales targets, expanding market presence, and establishing SG Group as a leader in high value harbour craft operations. Reporting directly to Commercial Director, the Business Development Manager will be a key driver in achieving our ambitious growth objectives.

Key Responsibilities

1. Business Development

· Identify and assess new business opportunities within the maritime sector.

· Develop and implement strategies to enter emerging markets and secure critical contracts.

· Conduct market research and analyze competitors to uncover industry trends and opportunities.

· Aggressively pursue and close new business opportunities with ship agencies, chandlers, and other key stakeholders in the maritime sector.

· Develop and execute strategies to enter emerging markets, secure critical contracts and expand market presence in high-value OPL operations.

· Proactively manage the sales pipeline to achieve monthly.

· Conduct in-depth market research and analysis to uncover trends and identify new opportunities.

2. Client Relationship Management

· Leverage an extensive network to secure long-term contracts and partnerships with key clients.

· Build and nurture strong relationships with existing and potential clients, stakeholders, and partners.

· Serve as the primary point of contact for key accounts, ensuring excellent client satisfaction.

· Negotiate and finalize contracts to achieve or exceed sales targets.

3. Strategic Planning

· Collaborate with senior management to align business development initiatives with company goals.

· Provide actionable insights into sales forecasts, pipeline health, and deal progress to ensure informed decision-making.

· Provide insights to support product development and refine service offerings based on market demand.

· Prepare and manage sales forecasts, budgets, and performance metrics.

4. Industry Expertise

· Stay informed about maritime industry regulations, technological advancements, and global market trends.

· Represent the company at industry events, conferences, and trade shows to promote the brand and network.

· Monitor industry developments to maintain a competitive edge.

5. Team Collaboration

· Collaborate with marketing, operations, and technical teams to deliver comprehensive client solutions.

· Guide and mentor junior team members in business development best practices.

Qualifications and Skills

· Education

o Bachelor’s degree in business administration, Maritime Studies, Engineering, or a related field.

o An MBA or equivalent is advantageous.

· Experience

o 4-5 years of success in business development or sales within the maritime or shipping industry. of proven success in business development or sales within the maritime, shipping, or harbour craft industry.

o Demonstrated ability to secure and grow high-value accounts.

o Background in ship agency, ancillary services, launch operations, or harbour craft operations is highly preferred.

o Experience managing large accounts and coordinating with cross-functional teams.

· Skills

o Exceptional pipeline management and deal-closing skills.

o Strong negotiation, communication, and relationship-building abilities.

o Comprehensive knowledge of the maritime industry, including shipping, logistics, and offshore services.

o Analytical skills to identify trends and make data-driven decisions.

o Proficiency in CRM tools and the MS Office Suite.

· Key Competencies

o Strategic and analytical thinking.

o Results-oriented with a proactive mindset.

o Strong networking and interpersonal skills.

o Ability to thrive under pressure and meet deadlines.

Interested candidates can send their updated resume to [email protected]

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

An Operations Manager manages the big picture and identifies areas of improvement. The average Operations Manager’s responsibilities include:

• Long-term planning to support the company’s goals
• Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
• Assessing and analyzing departmental budgets to find ways to optimize profitability
• Inspiring and motivating employees through positive encouragement and incentive initiatives
• Communicating with stakeholders about shifting company priorities and projects
• Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Identifying opportunities to expand or shift course based on market changes
• Enforcing regulatory and safety standards

BIM Implementation and Management:

• Oversee and manage the overall implementation of BIM across projects.
• Ensure adherence to established BIM standards, protocols, and best practices.
• Collaborate with project teams to develop project-specific BIM execution plans.
• Establish and manage BIM workflows, model integration, and coordination.
• Implement new BIM technologies and tools to improve project outcomes.

Team Leadership and Collaboration:

• Lead and mentor a team of BIM coordinators and technicians.
• Coordinate with architects, engineers, contractors, and other stakeholders to ensure BIM is integrated effectively into the design and construction processes.
• Facilitate BIM coordination meetings and manage clash detection and resolution.
• Provide BIM-related training and support to staff and project teams.

Project Coordination and Quality Control:

• Ensure accurate, consistent, and high-quality BIM models and data across all stages of the project lifecycle.
• Review and validate BIM models for accuracy, completeness, and compliance with project requirements.
• Manage and monitor BIM-related schedules and deliverables to ensure timely completion.
• Perform quality control checks on BIM data, including clash detection, model validation, and ensuring consistency between disciplines.

Software and System Management:

• Maintain and update BIM software tools and platforms (e.g., Revit, Navisworks, BIM 360, etc.).
• Work with IT teams to ensure BIM software is up-to-date and fully integrated with other project management systems.
• Troubleshoot software-related issues and assist with technical support.

Process Improvement and Innovation:

• Continuously evaluate and improve BIM processes to ensure they align with project requirements and industry standards.
• Research and incorporate new BIM technologies, trends, and innovations into the company's workflows.
• Monitor BIM performance and make recommendations for improvements based on project feedback and outcomes.

Client and Stakeholder Engagement:

• Communicate BIM progress, challenges, and achievements to clients and stakeholders.
• Provide technical support and assistance to external partners, clients, and consultants involved in BIM processes.
• Ensure that all BIM documentation is prepared and delivered according to client specifications.

Qualifications:

• Minimum Bachelor's degree in Architecture, Engineering, Construction Management, or a related field.
• Minimum of 5 years of experience in BIM management or related roles in the architecture, engineering, or construction industry.
• Proven experience leading BIM teams and managing large-scale projects
• Experience with BIM software such as Autodesk Revit, Navisworks, BIM 360, AutoCAD, and other related tools.
• Strong knowledge of BIM standards, protocols, and processes (e.g., ISO 19650, BIM Level 2).
• Excellent project management and organizational skills.
• Strong leadership abilities and experience in team management.
• Proficiency in data management and model coordination.
• Ability to troubleshoot technical issues and provide support to team members.
• Effective communication skills, both written and verbal.
• Knowledge of construction and design workflows, including clash detection, coordination, and integration.

Responsibilities:

• Manages Module (EPCC) fabrication project as per contractual specification and quality standard with agreed timeline and safely.
• Enforces on HSE Focus IOGP/HIRA, Safety audit, Safety Campaigns and Drills. Conduct VSCC, weekly HSE walkthrough to focus on critical work area and carryout engagement of workforce on site.
• Good experience in EPCC module project. Manage from design phase till construction to commissioning phase.
• Coordinates construction scope and execution plans with engineering, procurement, installation, operations, interface management and other key FPSO groups
• Performs Continuous review on construction progress against Project Schedule and report to Project Management Team
• Ensures all issued drawing and documentation are latest revision and filed in order.
• Performs oversee module fabrication and assembly. To follow through the integration scope of work for module fabrication from overseas
• Identifies the need for, and participate in, constructability reviews
• Attends Daily/weekly/monthly meeting with shipyard (Builder), Client, Classification and etc
• Ensures meeting summarize and issue minutes of meeting, Presentation slide and reports (daily, weekly, and monthly)

Requirements:

• Bachelor degree or Diploma in Naval Architecture / Civil / Marine and Offshore / Mechanical / Electrical / Chemical Engineering
• At least 8 years of relevant working experience
• Good in verbal and written communication in English. Possess good organizational, communication skills, presentation, and Reporting skills. The leadership and Supervisory skill to manage project team and shipyard.
• Knowledge of Shipyard Operations will be an added advantage
• Knowledge of Shipbuilding role and regulation, classification society ABS / MODU Regulatory rules
• Knowledge of Project related software (auto-cad viewer, Microsoft projects etc)
• Good analytical and problem-solving skills
• Able to multi-task and able to work in a fast-paced environment
• Understands Shipbuilding role and regulation, classification society ABS / MODU / SOLAS /BRC Regulatory rules

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Boulevard Yard)
80 Tuas South Boulevard, Singapore 637051
(Islandwide transport provided)

(Admiralty Yard)

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Job Responsibilities:
Provide detailed information about the school's programs, curriculum, and extracurricular activities.
Guide prospective students and their families through the admissions process, ensuring a smooth and positive experience.
Develop and implement effective sales strategies to achieve enrollment targets set by the school.
Conduct tours of the school campus, highlighting key features and benefits.
Follow up with prospective families to address their questions and concerns.
Maintain accurate records of all admissions activities and communications.
Collaborate with the marketing team to develop promotional materials and campaigns.
Participate in school events, open houses, and information sessions to promote the school.
Meet and exceed individual and team enrollment goals.
Requirements:

Diploma in Marketing, Business Administration, Education, or a related field.
Proven experience in sales or a target-driven environment, preferably in the education sector.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Highly organized with strong attention to detail.

R&T RECRUITMENT MANAGEMENT 12C5922 67026282

Jobs Description:

• Manage the daily operations of the project to ensure smooth operation.
• Required to attend projects meeting at sites/offices.
• Manage the relationship with the client and all stakeholders
• Resolve technical and contractual issues, etc that may arise.
• Develop budgeting plan, project analysis report to Management.
• Ensure that all statutory requirements of the Regulations, Codes of Practice and company’s safety rules & regulations are always complied
• Handle ad hoc assignments or tasks as required.

Requirements:

• Bachelor’s Degree or Diploma in Building Construction or Civil Engineering.
• At least 3 years of working experience in a similar capacity within the construction industry.
• Ability to manage multiple projects.
• Good understanding of construction drawings, sequencing of works, and safe methodologies.
• Good negotiation and communication skills.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

We are looking for a PASSIONATE Marketing Professional who has a strong background in Go[1]To-Market (GTM) for eCommerce and retail solutions and wants to be part of a high growth and performing team to chart out winning 360 campaigns.

Join Singapore No.1 Rice Dumpling Brand – Joo Chiat Kim Choo, and together, we’ll make this renowned heritage come alive where every corner of Singapore will get to know and savour a

piece of this traditional treasure.

Responsibilities

• The brand’s custodian to develop GTM strategies and winning 360 campaigns with a focus on outreach and achieving sales targets
• Develop key marketing messages in positioning the brand for differentiation; lead the creative content work from copywriting, packaging, design creative brief, photo shoot and video planning, product presentation decks to digital marketing & sales platform management (e.g. Website, Facebook, Instagram, TikTok, Xiaohongshu, Shopee etc)
• Gather business intelligence information such as market trends and industry players’ strategies and activities to provide recommendations for brand development, new product launches, new packaging, price setting etc
• Marketing budget management to maximise gains and reduce costs
• Liaise with external counterparts such as Public Relations agencies, media, influencers, vendors and suppliers
• Conduct Brand and Product Training for internal and external stakeholders
• Work closely with Sales Team to analyse data to formulate new / enhanced business strategies / solutions to achieve sales targets
• Responsible for weekly and monthly reports on business analysis, competitive analysis, ongoing and upcoming campaigns, and sales targets
• Any other assignments and duties assigned by HOD

Requirements

• Minimum Degree in Marketing, with at least 3 – 5 years of relevant experience in Marketing / Trade Marketing / Brand Management for F&B / FMCG / Hospitality industry
• Prior working experience on managing multiple ecommerce (sales) channels would be an added advantage
• Strong business acumen with proven project management skills
• Proven experience in analysing and interpreting data
• Adaptable, resourceful, independent, and able to thrive in a fast-paced industry
• Positive, self-motivated, have an eye for details and able to work with tight timelines
• Proficient in MS Office applications, especially in Excel and PowerPoint
• Exceptional copywriting and storytelling abilities to effectively engage diverse audiences
• Ability to converse in Mandarin to communicate with Mandarin speaking counterparts
• Willing to work in the West Area

Responsibilities

· Responsible for overall performance of assigned kitchens

· Oversee preparation and production of food items

· Drive food quality assurance and process improvement

· Work closely with all stakeholders to ensure delivery-on-time fulfilment

· Manage and uphold serviceability and hygiene integrity of kitchen infrastructure & equipment

· Manage staff related matters; including staff integration, coaching/mentoring and performance management

· Participate in cross functional initiatives, including automation projects

Requirements

· Diploma in F&B Management/Operations, Culinary Arts or equivalent

· At least 5 years of relevant working experience in food production setting

· Resourceful and innovative

· Able to work 6 days work week

· Strong interpersonal and leadership skills, with an eye for detail

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Responsibilities

* Proficiency in using office software(Word, Excel, PowerPoint) and basic computer operations.

* Good communication and interpersonal skills to build positive working relationships with team members and clients.

* High attention to detail, ensuring accurate completion of documents and reports.

* Input and maintain key information in the company’s database to ensure data accuracy and completeness.

* Manage all accounting transactions, calculate and control all the employees’ payrolls;

* Prepare budget forecasts, publish financial statements in time, handle monthly, quarterly and annual closings;

* Reconcile accounts payable and receivable, ensure timely bank payments;

* Compute taxes and prepare tax returns, report on the company’s financial health and liquidity;

* Able to audit financial transactions and documents, reinforce financial data confidentiality and conduct database backups when necessary;

* Must comply with financial policies and regulations.

* Manage employee records and HR documentation;

* Handle HR compliance and legal requirements.

* Plan and coordinate administrative procedures and systems and devise ways to streamline processes

* Recruit and train personnel and allocate responsibilities and office space

* Assess staff performance and provide coaching and guidance to ensure maximum efficiency

* Ensure the smooth and adequate flow of information within the company to facilitate other business operations

* Monitor costs and expenses to assist in budget preparation

* Ensure operations adhere to policies and regulations

* Keep abreast with all organizational changes and business developments

Main Tasks:

· Client Relationship Management

· Account Growth & Retention

· Coordinate with Internal Teams

· Marketing, Sales Support and Upselling

· Reporting & Account Administration

· Problem Resolution

Activities Relating To Main Tasks:

1. Client Relationship Management

· Serve as the primary point of contact for a portfolio of clients, ensuring their satisfaction and maintaining a positive relationship.

· Act as the liaison between the client and internal teams (e.g., commercial group, project/engineering group, business support group, operation group).

· Understand clients' business needs and objectives, and provide tailored solutions to meet those needs.

· Building relationships with key influencers of clients.

2. Account Growth & Retention

· Identify opportunities for account growth by understanding client needs and proposing new services, products, or solutions.

· Work with clients to resolve any issues or challenges they may face, ensuring the long-term retention of key accounts.

· Monitor IKM’s performance to account and provide strategic guidance to improve customer satisfaction and service delivery.

3. Coordinate with Internal Teams

· Coordinate with commercial team on the submission of proposal or tender to clients, ensuring deadlines are met and expectations are exceeded.

· Collaborate with internal teams (e.g., project engineering group / operation group) to ensure smooth delivery and execution of client requests.

· Ensure all contractual obligations to client are met or exceeded.

· Coordinate all information / inquiries with internal teams to ensure all resources are available to meet demand.

4. Marketing, Sales Support and Upselling

· Identify and pursue opportunities for upselling and cross-selling additional services or products to clients.

· Prepare and deliver presentations, proposals, and quotations to clients, collaborating with the sales team where necessary.

· Negotiate contract terms & conditions and pricing adjustments as required.

· Promote IKM brand awareness to clients, by online media and offline events.

5. Reporting & Account Administration

· Maintain accurate and up-to-date records of client interactions, including contracts, meeting notes, and communications.

· Acquisition and reporting of market survey information, and project forecast.

· Provide weekly account status updates to clients and internal stakeholders, reporting on account health, project progress, and any issues or concerns.

· Monitor client satisfaction through feedback surveys or direct communication, and implement improvements as needed.

· Participate in weekly sales meetings for IKM Testing.

6. Problem Resolution

· Proactively address and resolve any issues or concerns raised by clients in a timely and professional manner.

· Work closely with project or technical teams to ensure that problems are addressed quickly, and solutions are implemented efficiently.