1. Ensure projects are completed in time and within cost budget and is in accordance to the main con given schedule.

2. Develop & maintain a detailed project plan.

3. Make key organisation/commercial decisions for the project.

4. Prioritise project goals with other ongoing project.

5. Maintain good relationship with project team. Communicating with other key organisation representatives.

6. Record, manage and resolve project issues where necessary, including any variation works that will incur addition cost and time implication.

7. Monitor project progress and performance.

8. Manage consultant input within the project budget.

9. Report to the Project Director monthly on the work progress, project budget & progress claims.

10. Submit monthly progress claims to client.

11. Any other duties as assigned by Management from time to time.

- Permanent

- Up to $8,000 + VB

- Monday - Friday, 9am - 6pm/ Hybrid WFH

- Raffles Place/ Telok Ayer

Responsibilities:

SUMMARY:

The Tax Manager will be responsible for reviewing tax filings on the assigned portfolios, personal and corporate income tax, to meet the statutory deadline, assisting in ad-hoc advisory projects, monitoring the completion of tax admin status report by the team and preparing management reports for managers weekly meeting, drives the completion of the tax package and provide the required guidance to the associates/seniors.

ESSENTIAL FUNCTIONS:

• Tax advisory: Providing guidance on tax-efficient strategies for business operations, investments, and financial transactions.
• Tax compliance: Ensuring accurate and timely filing of tax returns, encompassing corporate tax, personal tax and withholding tax
• Tax audit management: Coordinating and resolving tax audits and examinations with tax authorities.
• Tax research and analysis: Staying up-to-date with tax laws and regulations, analyzing their impact on the organization, and recommending changes to tax strategies.
• Team management: Leading and mentoring a team of tax professionals, providing guidance and oversight on tax-related matters.
• Revenue monitoring and reporting: Monitoring the work progress (tax admin) status for purpose of revenue monitoring, preparing weekly report for manager’s meeting and monthly revenue forecasting
• Risk management: Identifying and mitigating tax-related risks and exposures.
  Collaboration with internal and external business partners: Working with accountants, and attorneys on clients' tax-related matters.
• Tax policy and procedure development: Developing and maintaining tax policies, procedures, and documentation.
• Special projects: Assisting with special tax projects, such as tax restructuring, mergers and acquisitions, and international tax planning, GST related issues.

Period:

Permanent

Salary:

• Up to $8,000 + VB

Working hours:

• Monday - Friday, 9am - 6pm/ Hybrid WFH

Location:

• Raffles Place/Telok Ayer

Requirements:

• You possessed a degree in Accountancy, Finance, or professional qualification such as ACCA
• Is an accredited tax professional with SCTP in Income Tax. Having an accreditation in GST will be an added advantage
• Possess strong technical tax knowledge, leadership skills, and excellent communication and analytical abilities.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R23114826)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Roles & Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Requirement

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• 5 years needed with certificate Passion in reflexology and / or massage
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

Tax Accountant

Working hours: 9am – 6pm (Monday to Friday)

Salary: $5,000 - $6,000

Location: Orchard

Responsibilities

• Preparation and filing of corporate and property tax returns, payments, reports and maintenance of the Company’s tax database. Monitor and ensure the timely payment of tax liabilities
• Monitor tax audits and inquiries, including preparing responses and providing necessary documentation
• Maintain accurate tax records and documentation for audit and compliance purposes
• Assist in the preparation and review of transfer pricing documentation to ensure compliance
• Collaborate with cross-functional teams to gather financial and operational data for tax calculations and reporting
• Gather necessary data for tax provision and compliance purposes from finance and execution teams
• Provide tax-related guidance and support to internal stakeholders, including finance and operations teams
• Conduct thorough research and analysis of tax laws, regulations and rulings for accurate interpretation and application
• Stay updated on changes in tax laws and regulations and communicate relevant updates to stakeholders

Requirement:

• 3 years of relevant work experience
• Degree in Finance/Taxation/Accounting
• International Tax exposure will have an added advantage
• Proficient in MS Office (Excel and Word)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Location: East-central

Industry: Interior Design – Office & Commercial Building

Our client is a leading corporate interior design firm specializing in creating dynamic, innovative, and functional workspaces. Our designs reflect the culture and brand of our clients, fostering environments that inspire collaboration, creativity, and productivity.

About the Role

We are seeking a highly motivated and experienced Senior Contract Manager/QS to join the team. In this critical role, you will lead all commercial aspects of the projects, ensuring their successful and profitable delivery. Key responsibilities include:

• Leading pre-contract negotiations and contract administration.
• Managing client & contractor’s relationships, including procurement and performance monitoring.
• Conducting cost analysis and preparing accurate cost estimates and budgets.
• Implementing cost control measures and managing project variations.
• Providing expert Quantity Surveying services, including value engineering and risk management.
• Resolving contract disputes and ensuring compliance with contractual obligations.
• Mentoring and developing junior team members.

Qualifications

• Bachelor's degree in Quantity Surveying, Construction Management, or a related field.
• Minimum 8-10 years of experience in contract management and QS roles within the interior design or construction industry.
• Proven track record in successful project delivery and cost control.
• Strong negotiation, communication, and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Proficient in relevant software (e.g., estimating software, project management software).

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Key Responsibilities

• Customer Interaction: Engage with customers to assess their needs and preferences. Provide personalized recommendations to enhance their experience.
• Sales Growth: Actively contribute to increasing sales by identifying opportunities and promoting products or services to both new and existing customers.
• Team Development: Train and guide staff effectively, enhancing the overall capabilities of the team. Foster a collaborative environment that encourages learning and development.
• Flexible Availability: Be available to work night shifts until midnight, as well as all weekends and public holidays. Flexibility for ad-hoc shifts is also required.
• Customer Base Management: Utilize your existing customer base to drive sales and foster relationships that benefit both the customers and the company.
• Experience: Proven experience in customer service or a related field, with a strong understanding of customer needs and sales techniques.
• Customer Service Skills: Excellent interpersonal skills with the ability to communicate effectively with customers and team members.
• Sales Acumen: Demonstrated ability to achieve sales targets and contribute positively to the company's revenue.
• Training Ability: Experience in training or mentoring staff is preferred, with a passion for developing others.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

• Responsible for the daily operations of the restaurant
• Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Pol and Guidelines.
• Provide excellent customer experience

- provide sales support for sales team

- provide training for new sales personnel

- daily rostering of staff

- rapport with new and existing customers

- cold calling to source for new potential customers

- respond to any immediate situation that arises

- recruitment of potential candidates for job vacancies

Working location : Singapore

Role : Manager

Pass to apply : S Pass

Minimum 5 years of working experience in the restaurant as a manager/manager assistant. Being able to handle customer requirements, solving problems, manage staffs.

Age : less than 45 years old

Language : Vietnamese, English or Chinese

Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

SCOPE

To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team. The insumbent provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximizes profit.

OVERALL OBJECTIVES

• Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Supervise the team members on shift. Ensuring that they are well groomed and properly attired to ensure strict adherence to Hotel's standards of quality service
• Build close working relationship and effective communications with culinary team and other departments
• Assist in preparation of the outlet’s budget.
• Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
• Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
• Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
• Follow food and beverage safety and hygiene policies and procedures.
• Lead the service and act as a role model to the team.
• Ensure a flawless service to the highest standards and as required by the department and the hotel.
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Minimum 2 years’ experience in a similar capacity.
• Diploma in Hospitality or F&B Service
• Positive attitude and team player with ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
• Familiar with HACCP requirements
• Knowledge of Health and Safety rules and procedures
• Possess strong wine knowledge
• Michelin star restaurant/ celebrity chef restaurant experience beneficial

Duties & Responsibilities:

• Lead EHS department.
• Develop, review, revise, maintain and implement EHS Management System.
• Ensure legal compliance as per statutory requirements.
• Conduct regular EHS inspections and audits.
• Manage contractor from the EHS perspective.
• To investigate all incidents on the work site and implement correction actions.
• Review and revise all risk assessments to ensure compliance.
• Able to drive EHS culture in the company
• Conduct routine checks on general safety practices and propose corrective actions and measures to be taken.
• Ensure adequacy, effectiveness and readiness of fire protection system and Emergency Response Team management system for Office and Factory.
• Ensure inspection and review of all project sites activities and operation (includes Main office and 15 Changi Factory) and alert relevant Section Head of any machinery, equipment, appliance, activity or process used in each department that exposes any person to the risk of bodily injury, and to recommend appropriate corrective measures.
• Promote safe and healthy working conditions through education, awareness campaigns, training courses, drills, competitions, contests and other activities.
• Liaise with statutory bodies on EHSS-related licenses and permits and keep updated on the latest change in regulations and Acts and be conversant with all waste management regulations, procedures and licensing requirements.
• Conduct fire and safety training to employees.
• Constant update to management of EHSS performance and the continual improvement plan.
• Liaise with 3rd party security service provider and ensure the appropriateness and effectiveness of services rendered to organisation.
• Constant plan-do-check-act on the related EHSS matter of plant's Environmental, Health and Safety Management System and ensure continual improvement/upgrading of the system.

Qualifications & Experience:

• Diploma in Workplace, Safety and Health with 8 years relevant working experience in Construction Engineering Industry.
• Degree in Workplace, Safety and Health with 5 years relevant working experience in Construction Engineering Industry.
• Strong technical competency, good interpersonal and communication skills.
• Ability to work independently and target oriented in a stressful environment.
• Ability to interact effectively with colleagues in other business units.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

• Reputable company
• Gross Salary up to $7,900, basic up to $6,600
• Well-known projects in the market

Responsibilities:

• To execute the project with satisfaction by the customer . under PDCA (plan do check action) cycle.
• Develop Project construction scheme: quality, safety, environment.
• Develop master schedule, ISO Quality Plan, OSHA Safety Plan, Identify the risk with tackle plan, To come out with budget plan, Understand the project contract conditions and requirements
• To develop trust relationships with suppliers and subcontractors
• To organize site work schedule with customer through staff management & Control of suppliers & subcontractors.
• Manage master construction schedule, quality, safety, to reduce from original budget, to meet authorities code of practices and client in house requirement
• To implement the approved installation methods
• To adopt new or creative/enhance efficient installation methods to reduce cost
• To develop efficient communication accordance to site organization

Requirements:

• Degree in Electrical Engineering or Diploma with at least 10 years of relevant experience can be considered.
• Minimum 10 years of relevant experience
• Code of practice
• Knowledge of ISO 9000 / OSHAS 18000

HOW TO APPLY:

Simply submit your application with your updated Resume in MS Word Format to Ashwin Vivek Vinod (EA Personnel Reg. No.: R22111690) (BEP) by clicking the ‘Apply link’ or call your friendly Consultant, Ashwin Vivek Vinod, at 6590 9957 or 9178 0355 for a confidential discussion.

Please click APPLY NOW button to submit your application

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt-out by unsubscribing in the mailer. You may refer to and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Description:

• play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation.
• Required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
• Ensure to exercise effectively safe and economical methodology and enforces project standards.
• To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimize errors in the process to achieve smooth completion of projects.
• To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues.

Job Requirement:

• At least 3 years relevant working experience within the Construction industry in Singapore.
• Ability to prioritize tasks well and able to work independently.
• Able to motivate in a challenging work environment.
• Good in planning, organizing and interpersonal skills.

Roles & Responsibilities

• Experience in entertainment industry
• Responsible for the day-to-day management of performers
• Managing and overseeing all aspects of an event, from start to finish
• Negotiating contracts to secure performers for events
• Coordinating with vendors to ensure that all services are provided as agreed upon and within budget
• Making sure that all operations run smoothly, including scheduling rehearsals and performances and making sure that all technical elements are working properly
• Overseeing marketing efforts such as creating advertisements or organizing promotional events
• Help to develop and implement marketing strategies that reach target audiences through all channels, including print and digital advertising, social media campaigns, live events and public relations campaigns
• Managing the budget and working with event planners, designers, and other professionals to create an event that is within the budget guidelines
• Interacting with customers for feedback on customer satisfaction
• Able to work weekends and public holidays

Job Description & Requirements

Experience in entertainment and nightlife industry

Ensure the effective and compliant operations of the nightclub; such as following legislation and safety codes

Ensure the financial integrity of the operation; such as maintaining and monitoring cash flow, handling bank deposits and overseeing accounting procedures

Assist in promotion and sales

Maintain records of employees

Conduct regular inspections of operation

Resolve customer complaints

Manage human resources, such as recruitment, training and scheduling staff

Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

Interviewing potential employees to determine whether they have the right qualifications and experience for the job

Responsibilities

• Managing a team of accountants and junior staff.
• Reviewing and approving clients' financial statements and reports including profit and loss, balance sheet, and cash flow statements.
• Building and maintaining relationships with clients.
• Overseeing the daily full set accounting functions.
• Assisting clients with budgeting, forecasting, and financial planning.
• Ensuring compliance with accounting standards, regulations, and tax laws.
• Liaise with auditors, tax agents and banks for related matters.

Requirements

• Excellent interpersonal and communication skill
• Proven related experience working in an accounting/audit firm
• Ability to manage and lead a huge team
• Strong understanding of accounting principles and tax laws

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

About Us:

SGC Consulting Services Pte Ltd is a leading student recruitment agency in Singapore, facilitating access to top schools and colleges for international students. We are seeking an organized and detail-oriented Administration Manager to oversee the company’s administrative functions, ensuring smooth operations and compliance with company policies.

Key Responsibilities:

• Office Management:Oversee day-to-day office operations, ensuring efficiency and compliance with company standards.
  Manage office supplies, facilities, and vendor relationships to maintain a functional workspace.
  
• Administrative Oversight:Develop and implement administrative systems and procedures to streamline workflows.
  Ensure proper documentation, record-keeping, and confidentiality of sensitive information.
  
• Human Resources Support:Assist in employee onboarding, payroll management, and maintaining HR records.
  Coordinate with HR to manage employee benefits, training programs, and policy enforcement.
  
• Compliance & Reporting:Ensure compliance with local laws and regulations, including workplace safety and company policies.
  Prepare and present regular reports on administrative performance and operational metrics.
  
• Event Coordination:Organize and manage company events, meetings, and conferences.
  Liaise with internal teams and external stakeholders for smooth execution of events.
  
• Support to Leadership:Provide administrative support to the management team, including scheduling, correspondence, and travel arrangements.
  

Requirements:

• Education:Bachelor’s degree in Business Administration, Management, or a related field.
  
• Experience:Minimum of 3 years of proven experience in administrative management or a similar role.
  
• Skills:Excellent organizational and multitasking skills.
  Strong leadership and problem-solving abilities.
  Proficiency in Microsoft Office Suite and administrative management software.
  Exceptional communication and interpersonal skills.
  

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional growth and career advancement.
• A supportive and dynamic work environment.

LEAD AND INSPIRE A TEAM TO DELIVER OUTSTANDING CUSTOMER SERVICE.

OVERSEE DAILY RESTAURANT OPERATIONS, ENSURING EFFCIENCY AND QUALITY.

MAINTAIN HIGH STANDARDS OF CLEANLINESS, SAFETY AND FOOD QUALITY.

DEVELOP STRATEGIES TO GROW CUSTOMER SATISFACTION AND REVENUE.

STRONG LEADERSHIP AND PROBLEM SOLVING SKILLS.

EXCELLENT COMMUNICATION AND ORGANIZATIONAL ABLILITES.

WE ARE LOCATED AT 511 UPPER JURONG ROAD B01-01, CALL 96323551 FOR AN INTERVIEW.

LEAD AND INSPIRE A TEAM TO DELIVER OUTSTANDING CUSTOMER SERVICE.

OVERSEE DAILY RESTAURANT OPERATIONS, ENSURING EFFCIENCY AND QUALITY.

MAINTAIN HIGH STANDARDS OF CLEANLINESS, SAFETY AND FOOD QUALITY.

DEVELOP STRATEGIES TO GROW CUSTOMER SATISFACTION AND REVENUE.

STRONG LEADERSHIP AND PROBLEM SOLVING SKILLS.

EXCELLENT COMMUNICATION AND ORGANIZATIONAL ABLILITES.

WE ARE LOCATED AT 511 UPPER JURONG ROAD B01-01, CALL 96323551 FOR AN INTERVIEW.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

• Ensure timely issuance of Freight invoices and chasing/settlement of Freight upon completion of discharge
  • Check correctness of all data in Freight Invoice prior posting/sending
  • Pursue outstanding Freight payments via broker and charterer channels
  • Coordinate with Chartering/Commercial in case of delayed payments
• Calculation and submission of Demurrage and Miscellaneous claims / revenues based on handovers from Operations Department
  • Thorough perusal and understanding of CP and voyage documents to calculate and submit demurrage invoices and miscellaneous claims for relevant voyages in accordance with CP terms
  • Verification of Master's Statement templates on various operation-related claims e.g. Speed up, Deviation, Interim Port Calls, Backloading, Drifting, Shifting Bunkers, Turkish Straits and Panama Canal Delays, Awaiting orders and any other claim requests received from Operations Department prior raising Invoices to Charterers
  • Verification of AWRP, Armed Guards, Crew War Bonus and any other claim requests received from Control prior raising Invoices to Charterers
  • Ensure all claims/revenues are invoiced with full supporting documents, and are received within the time bar stipulated in the CP
• Collection of Claims and Maintain and update Receivables Summary
  • Frequent follow up with brokers and Charterers on payment of invoices by Charterers
  • Maintain customer relations and pursue timely settlement of outstanding claims
  • Travel to meet Brokers and Charterers to the extent needed in order to build and strengthen relations and resolve overdue/challenging claims with relevant parties
• Liaising with Pool FD&D for support in chasing outstanding claims and handling legal action
  • Evaluating the accuracy and correctness of disputed claims, taking and following advice from FD&D Club
  • Co-ordinate Legal Action with the Pool Participants and their FD&D provider
  • Sending and following up of Legal Demand letters for overdue claims
• Work closely with relevant stakeholders, both internally and externally
• Maintain and update relevant systems
  • Emails (in SEDNA) are to be properly categorized, tagged/marked and archived
  • IMOS' Receivables Summary updated with every counter received, response made, value date given, chasers sent, etc.
  • Running The Priority List for chasers
• In general show ownership of Company P/L by proactively assisting other departments by reminders of Freight / Demurrage and Miscellaneous claims / revenues to be issued
• Active participation and engagement in the process for the continuous improvement of departmental procedures
• Handle IMOS Activities and Actions as per the latest "HOW TO IMOS" document in place.

• Diploma in Maritime Studies or other relevant professional certificate
• Accounting/Control/Claims or other relevant background
• Minimum 5 years relevant experience in the shipping industry is preferred
• Familiarity with the oil tanker industry is preferred
• Fluent in written and spoken English
• Comfortable with a fast-paced and changing environment
• Excellent written and verbal communication skills
• Able to work independently, but also as a great team player
• Enjoys challenges and is highly adaptable to changes

• High degree of detail orientation and ability to structure your work
• Able to lead projects within the area of focus
• Commercial mindset but also being able to stand firm on contractual standpoints while maintaining good customer relationships