- Training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees.

- Keep restaurant operations running smoothly to create a positive atmosphere for customers.

- Maintaining safety and food quality standards

- Keeping customers happy, getting their feedback on the experience and handling complaints

- Organizing schedules, keeping track of employees’ hours and recording payroll data

- Ordering food, linens, gloves and other supplies while staying within budget limitations

- Supervising daily shift operations, including front- and back-of-house restaurant operations

- Controlling operational costs and identifying ways to cut waste

- Appraising staff performance and disciplining or retraining employees to correct poor performance

Requirement

1) Have been working in F & B field a plus.

2) Willing to work long hours, weekend and public holiday.

3) Have knowledge in preparing of western & thai food cuisine.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

About the Role:

As a Finance Manager, you will be responsible for financial modeling, billing, and expense management for Ampotech’s Singapore office and subsidiary companies in Southeast Asian markets including Vietnam, Malaysia, and Indonesia. The role involves managing Ampotech finance staff and corporate service providers supporting accounting and tax matters in different countries. The Finance Manager is expected to be comfortable with Singapore Financial Reporting Standards (International) and financial modeling to generate forecasts and anticipate financing needs for general working capital or project financing.

Responsibilities:

• Perform financial planning and analysis work to support decision making, including providing variance analysis for monthly and quarterly reports
• Prepare cashflow projections, quarterly forecast and annual budget at a group level and country level
• Support the preparation of consolidated financial statements for the company
• Interface with auditors on group level audit issues
• Manage accounts payable and accounts receivable
• Manage finance staff and corporate service providers in regional offices in Vietnam, Malaysia, and Indonesia
• Review and optimize existing procedures and systems to improve the company's finance function and operations
• Serve as the Business Integrity (BI) compliance officer and update relevant information in the company's ESG management system

Qualifications:

• Bachelor's or Master's degree in accounting, finance, or a related field
• At least 10 years of relevant work experience
• Proactive problem solver who pays attention to detail
• Strong communication skills
• Proficient in MS Office applications and Xero
• Experience with startup financial modeling tools such as Causal, Finmark, or a similar software is desirable.
• Experience working in a venture-backed startup, Venture Capital, or Private Equity is a plus
• Experience with project finance for energy or infrastructure projects is a plus

Job Overview

We are looking for an experienced and dynamic Retail Manager to oversee operations across multiple store locations. The Retail Manager will be responsible for driving sales growth, maintaining operational excellence, and ensuring a superior customer experience. This leadership role requires strategic planning, effective team management, and the ability to adapt to a fast-paced retail environment.

Key Responsibilities

Sales Leadership & Strategy:

• Develop and execute strategic sales plans to achieve revenue and profitability targets.
• Monitor store performance and analyze sales data to identify trends and opportunities.
• Plan and oversee marketing initiatives and promotional campaigns to boost sales.
• Ensure the implementation of merchandising and pricing strategies across all locations.

Operational Management:

• Manage the overall operations of multiple retail outlets to ensure consistency and efficiency.
• Collaborate with inventory teams to ensure proper stock levels and timely restocking.
• Implement and maintain company policies, procedures, and quality standards.
• Conduct regular store visits to monitor performance and ensure operational excellence.

Customer Service Excellence:

• Establish and maintain high customer service standards across all locations.
• Address escalated customer complaints and implement strategies for improved satisfaction.
• Gather and analyze customer feedback to enhance the shopping experience.

Team Leadership & Development:

• Recruit, train, and develop store managers and retail staff.
• Set clear performance goals and provide regular coaching and feedback.
• Conduct team meetings to align on business goals, share updates, and recognize achievements.
• Foster a positive and inclusive workplace culture that encourages teamwork and productivity.

Compliance & Safety:

• Ensure compliance with workplace safety regulations and local laws.
• Monitor adherence to health, safety, and hygiene protocols across all stores.

Requirements:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• Minimum of 5-7 years of experience in retail management, with experience managing multiple locations.
• Proven ability to drive sales and exceed targets.
• Exceptional leadership, organizational, and problem-solving skills.
• Strong analytical skills to interpret sales data and develop actionable strategies.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and retail management software.
• CRM and inventory management tools.
• Excellent communication and interpersonal skills to work with diverse teams and customers.
• Knowledge of market trends and customer preferences.
• Multilingual proficiency is a bonus.

Why Join Us?

• Take charge of managing and growing operations across multiple retail locations.
• Work in a dynamic environment that values innovation, collaboration, and excellence.
• Comprehensive benefits package, including [list benefits such as medical insurance, bonuses, etc.].
• Opportunity to make a significant impact and grow within a fast-expanding organization.

C47127

Key Requirements:

• Bachelor’s degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organizations, preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end-to-end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Job Overview

We are seeking a highly skilled and motivated Training Manager to design, implement, and oversee our training and development programs. The ideal candidate will identify skill gaps, develop learning solutions, and ensure the delivery of effective training that aligns with the organization’s goals. This role focuses on enhancing employee performance, promoting professional growth, and supporting business objectives through strategic learning initiatives.

Key Responsibilities

Training Program Development:

• Design and implement comprehensive training programs to meet the organization's needs.
• Conduct training needs assessments by evaluating employee skills and performance.
• Develop instructional materials, including presentations, manuals, and e-learning modules.
• Ensure training programs are aligned with company goals, industry standards, and compliance requirements.

Training Delivery:

• Facilitate engaging training sessions for employees at all levels, including new hire orientation, leadership development, and technical skill enhancement.
• Coordinate with external training providers or consultants for specialized programs.
• Use a variety of training methods, including classroom, virtual, and on-the-job training, to maximize learning outcomes.

Performance Monitoring:

• Assess the effectiveness of training programs through evaluations, feedback, and performance metrics.
• Track employee progress and provide regular updates to senior management.
• Continuously improve training programs based on employee feedback and organizational needs.

Team Leadership:

• Lead and manage a team of trainers, ensuring consistent delivery of high-quality training.
• Provide guidance and mentorship to trainers to enhance their effectiveness.
• Collaborate with department managers to address specific training needs.

Operational Management:

• Maintain training schedules, budgets, and resources to ensure efficient operations.
• Develop a centralized system to manage training records and certifications.
• Stay updated with industry trends and best practices in training and development.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
• Minimum of 5-7 years of experience in training and development, with at least 2 years in a managerial role.
• Proven experience in designing and delivering training programs across various formats.
• Strong understanding of adult learning principles, instructional design, and e-learning tools.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in computer applications, including:
• Learning Management Systems (LMS).
• Microsoft Office Suite (Excel, Word, PowerPoint).
• Online training platforms and video conferencing tools.
• Strong organizational and project management skills.
• Analytical skills to assess training effectiveness and make data-driven decisions.
• Certification in Training and Development (e.g., CIPD, ATD) is a plus.

Why Join Us?

• Play a critical role in shaping the learning and development culture of the organization.
• Work in a collaborative and innovative environment that values employee growth.
• Competitive salary and comprehensive benefits package, including [list benefits like medical insurance, professional development opportunities, etc.].
• Opportunity to lead strategic initiatives and make a lasting impact on employee performance.

Job summary:

As Residence Manager, you will oversee the hotel operation, ensuring the guest are safe, comfortable and satisfied with their accommodations. The residence manager also provides effective leadership direction, maximising operation performance, ensure operation compliance and developing and sustaining unique guest experiences.

Job Description:

• Manage the hotel staff, including housekeeping, maintenance, and front office;
• Conduct regular briefings and meetings with hotel staff;
• Supervise all maintenance and repaid work, ensuring that work is completed on time and at a high standard;
• Ensure strict adherence to operating controls, SOPs, policies, procedures, and service standards;
• Ensure adherence to regulations concerning licenses and other compliance requirements;
• Managed complaints and service recovery procedures;
• Ensure hotel profitability by meeting and exceeding revenue and guest satisfaction targets, and make recommendations for revenue and cost savings;
• Control operational costs and implement environment sustainability efforts; and
• Any other duties as requiredby the Company or management.

Job Requirements:

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration.
• 3 or more years of residential property management.
• Excellent communication skills, both written and verbal.
• Strong leadership and the ability to manage a diverse team of employees.
• Strong organisational skills and attention to detail.
• Able to work under pressure and extreme conditions and prioritise tasks effectively, able to work and deliver within tight timelines and able to handle last minute requests.
• Solid understanding of financial analysis.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

The School Administration Office ensures that the campus runs smoothly and that the campus environment is safe and inspiring for students, staff and visitors.

The Admin Manager plays a key role in ensuring the smooth operations of the campus and will assist the campus leaders in general administration of the school. The incumbent is responsible to review, simplify and alleviate the non-professional administrative work processes and workloads in the school. He/She will also coordinate with RCHQ and various departments to ensure efficient use of resources.

Critical Work Functions

1. Complete a range of required administration tasks including reports, correspondence, spread-sheets, taking, distributing and filing meeting minutes and audit activities
2. Support the school’s budgeting process and financial operations in budget exercises, asset and inventory tracking, handling audit queries, etc.
3. Oversee the administration of overall procurement processes in schools to ensure compliance with RC and funding guidelines

Alignment- Ensuring alignment with RC’s values and compliance with policies and standards

1. Assist campus leaders to ensure that programmes comply with all funding requirements
2. Support school leaders in aligning the objectives and work plan to the overall objectives of the school to meet the school’s strategic needs
3. Ensure that staff adheres to organisational policies and procedures and the corporate Code of Conduct

Public relations- Leading in client-centred service

1. Oversee the admin office and reception area, ensuring that queries are attended to promptly and with good service attitude
2. Supporting the campus leaders in developing and maintaining positive relationships with the stakeholders such as parents, vendors, and the public, etc.

Job Requirements

• A tertiary qualification in Administration or other relevant field and/or demonstrated substantial experience (at least 5 years) in school administration
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in team
• A dynamic and motivated individual with a keen interest in continuous improvement and work excellence
• Only Singaporeans and PRs

Job Descriptions:

• The candidate will work as a member of the BIM team.
• Responsible for the overall development and delivery of the Building Information Model.
• Monitors compliance with BIM execution plans and coordinate file management procedures and protocols for the BIM Model.
• Coordinating with the project teams.
• Managing and review third-party BIM submission and performance.
• Proficiency and with an in-depth working knowledge of BIM using Autodesk Revit Architecture/Structural works.
• Knowledgeable and familiar with the local authority requirements.
• Creates different disciplines/ trades geometrical and data content to digital models (AR/ ST/ MEP/ Underground System/ Prefab/ Earthwork Simulation/ Mock-up/ Showroom); data content includes construction process and resources information. Other content includes building phasing construction based on Project master programme.
• Perform quality coordination works with different stakeholders (Developer, Project Site Team, Consultants, Sub-contractors, Internal Project Team) digital models, as well as quality control checks on internal working digital models.
• Extraction of quantities and object information schedules to support other activities such as Estimates and Cost Planning

· Prepare, maintain and ensure conformance to timeline assigned for all project tasks

• Derive workable Project Look-Ahead Timeline
• Ensure team conformance on Project Look-Ahead
• Close assigned Ad-hoc deliverables promptly.

Requirements:

• Candidate must possess at least Degree in Engineering (Architectural) or equivalent.
• 5 Years of working experience in the related field is required for this position, preferably in Construction Sector
• Primary Skills: Revit, Auto CAD, Civil – 3D, Navisworks
• Strong in Architectural/Structure works

Trinax is the leading creative technology agency in Singapore. We represent the power of interactive and immersive experiences where we transform the audience into explorers, paving the way for new adventures. Combining our passion for innovation and desire for excellence, our mission is to revolutionise experiences in impactful ways and empower the biggest brands in the world to embark on an exciting journey into the future era of experiences.Joining Trinax means embracing a culture that thrives on discipline, effective communication, exemplary work quality, and upholding our cherished values. Our expectations extend beyond mere job performance; we seek individuals who bring a high level of intensity, positive energy, and leadership to each day, fostering an environment where passion, craftsmanship, and punctuality drive our collective success.Our day to day mission is to challenge the status quo of how humans interact with technology and create experiences that have high impact, value and reliability for our customers globally. This is a mission fulfilled by multi-disciplinary specialists and the Trinax pillars — Experiential, Innovation and Acceleration. When interconnected, these pillars enable Trinax to provide innovative solutions that merge creativity with technology for a worldwide audience.We encourage you to find out more about us from the following channels:

1. Website at https://trinax.sg/ and more about career with us at https://www.trinax.sg/career/
2. LinkedIn at https://www.linkedin.com/company/13737163/
3. Instagram at https://www.instagram.com/trinax.sg/?hl=en

We are expanding our team and looking for passionate Sales Manager to join us!

Job description:
Scope of work includes:

• Developing proposals, quotations and tenders for enquiries and negotiating terms to secure sales opportunities.
• Pursue new business opportunities aligned with Company's capabilities in interactive & experiential technologies for markets such as Marketing, Events, Galleries & Exhibitions and Retail.
• Developing solutions to improve clients experience and retain brand loyalty.
• Work closely with team members to produce and implement clients’ expectations.
• Working with partners to deliver innovative and successful project
• Managing company and clients’ expectations.
• Participating in strategic plans and solutions to drive sales.
• Base pay plus project commission

Key Requirements:

• Preferably with at least 5 years of relevant working experience in IT, Multimedia, MICE, Marketing or Creative industries
• Possess good interpersonal communication skills.
• Good communication skills both written and verbal.
• Possess positive and keen-to-learn attitude in acquiring technical knowledge and with creative flair.
• Passionate about all things Technology , User Experiences and other areas of design and innovation.

Job Responsibilities :

• Lead a team to deliver project on schedule and within budget
• Do overall project planning, scheduling, monitoring and updating to meet targets
• Manage risks, issues, budgets and scope throughout the project life-cycle
• Responsible for all construction site matters including safety and other compliance matters
• Ensure all works carried out meet with Clients/Company’s quality standards and requirements
• To meet Government / Statutory / Government Agency’s regulations/requirements at all times

Job Requirements :

• Degree in Civil Engineering accepted by Singapore PE Board/BCA
• Minimum 8 years experiences as a Project Manager, exposures with major projects in Civil Engineering /Building Construction Industry
• Knowledge of best practices in Construction Project Management
• Excellent in Leadership, Analytical, Planning, Organisational, Communication, Presentation skills
• Build and maintain positive relationships with external clients/internal team members

1. Ensures that the store is run smoothly by conducting stock management, sales transaction and customer service

2. Opening and closing of store front daily

3. Monitor and maintain inventory level and ensuring sufficient goods

4. Meeting sales target set by management

5. Sets sales target for team and works towards achieving it together

6. Oversee sales activities and ensures that team members promotes the item efficiently

7. Manage sales campaigns and promotions

8. Supervise, train and motivates team members

9. Schedule work shifts for team members

10. Ensure that staff adhere to store policies, guidelines and customer service standards

11. Handles customer enquiries and complaints in a timely and professional manner

12. Monitor store financial activities and prepare reports for submission to management

13. Other ad hoc activities assigned by management

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Primary Relationships

The position reports to the Assistant Marketing Director. The Chief Commercial Officer of V3 Gourmet is also involved in decision making when it comes to global investments with high importance.

Within the organisation, this position will conceive strategies to be implemented by the digital sales, marketing and social media teams and has primary working relationships with the PR, Marketing, Social Media, Operations, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (IT developers, payment portals, etc.) as well as customers from online and social media platforms.

eCommerce Strategy and Operations

• Lead the Bacha Coffee HQ digital team and advise teams within franchises and subsidiaries.
• Create an annual digital marketing calendar in conjunction with the Bacha Coffee global marketing & communications team and oversee the translation of this vision into a coherent digital strategy across all Bacha Coffee digital platforms.
• Perform detailed research into luxury brands across multiple markets and structure, support with research, analysis, and reporting related to digital, such as market research, target segmentation, and brand strategy and present recommendations to management.
• Identify how to solve problems and increase business activity using digital solutions across departments, including corporate sales, retail and F&B.
• Stay up to date and advise management on new technologies to ensure Bacha Coffee always offers the very best user experience. Identify opportunities for Bacha Coffee to use digital technology to enhance the overall marketing mix: product, price, place, or promotion. De-construct competitive best practices and create benchmarks.
• Conduct training sessions for partner and franchise organisations, developing high-quality, best-in-class educational materials to facilitate knowledge sharing and ensure alignment with company goals and standards.

Website Management

• Direct the optimisation of eCommerce content and design to match brand guidelines and improve user experience, performance and conversion optimisation.
• Oversee the planning and coordination with HR and Warehouse in the planning and execution of eCommerce and online marketplace fulfilment.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Oversee vendor and supplier relationships, conduct briefing sessions, negotiate terms, evaluate proposals and contract terms, sign off on projects in conjunction with company management.
• Constantly assess and re-evaluate in-house and outsourced teams and third parties involved in the development, implementation and maintenance of all Bacha Coffee digital platforms to ensure optimal performance at all times.
• Define global digital architecture detailing what sites the brand will maintain around the world in various versions and languages and conduct asset audits to map a brand’s global web presence and assess the effectiveness of each asset.

Marketplace Management:

• Lead strategy and operations for Bacha Coffee’s global marketplaces.
• Lead and collaborate with teams on digital merchandising, campaign planning and activation on the brand website.
• Coordinate with internal teams to ensure accurate product availability and timely shipments.

Performance Marketing and Search Engine Optimisation (SEO)

• Develop media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Maintain agency relationships to ensure that the right growth strategies for BachaCoffee.com are implemented through paid channels.
• Conducting keyword research and analysis to optimise paid campaigns.
• Oversee implementation of SEO strategies to ensure Bacha Coffee online platforms perform well organically and rank highest in key categories.

Customer Service

• Oversee customer service department engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Investigate customer behaviour and consider improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.
• Constantly explore new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Communication, Reporting & Budgeting

• Lead the Bacha Coffee HQ digital and customer service teams and oversee the performance of the same teams within Bacha Coffee franchises and subsidiaries.
• Cultivate a clear and transparent line of communications with management.
• Develop annual budgets/plans for the department and its activities, monitoring progress, assuring adherence, ensuring that objectives are reached, and evaluating performance.
• Compile and present monthly/annual digital performance reports to management and board.

Qualifications

• At least 8-10 years’ experience in a strategic eCommerce role.
• Experience dealing with local and international markets and customers.
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

‌Manage the Administrative Team‌: Responsible for recruiting, training and managing the administrative team to ensure that they have the necessary skills and knowledge to complete their work tasks. ‌Develop Administrative Policies and Procedures‌: Work with senior management to develop and update the company's administrative policies and procedures to ensure that they are consistent with the company's strategic goals and regulatory requirements. ‌Office Facilities Management‌: Responsible for managing the company's office facilities, including office space, equipment, supplies, etc., to ensure that employees have a safe, comfortable and efficient working environment. ‌Supply Chain Management‌: Work with suppliers to ensure that the company's office supplies and equipment are adequately supplied, and coordinate budgets and expenditures with the finance department. ‌Document and Record Management‌: Responsible for managing the company's documents and records, including contracts, reports, archives, etc., to ensure their security, integrity and easy access. ‌Meeting and Event Organization‌: Assist in organizing meetings and events inside and outside the company, including conference room reservations, itinerary arrangements, material preparation, etc. ‌Employee Relationship Management‌: Maintain good communication and cooperation with employees, solve employee problems and needs, and provide necessary support and guidance. ‌Risk Management‌: Identify and assess the risks that the administrative department may face, and take appropriate measures to reduce risks. ‌Company external administrative affairs‌: Organize and coordinate various meetings and employee activities of the company, be responsible for external liaison work and handle various certificates and licenses required by the company. ‌Draft and archive company-related documents‌: Draft and archive company-related documents, collect and organize internal information of the company, and organize and compile company events in a timely manner. ‌Manage important qualification certificates of the company‌: Manage important qualification certificates of the company. ‌Preside over the construction work within the department‌: Preside over the construction work within the department, build and maintain the internal network. ‌Coordinate the company's internal administrative personnel and other work‌: Coordinate the company's internal administrative personnel and other work. ‌Propose suggestions on cost control methods‌: Propose suggestions on cost control methods.

1. Role Description:

We are seeking a dynamic and experienced Sales and Project Manager to join our team in the renovation contractor industry. The ideal candidate will have a strong background in sales, excellent project management skills, and a proven track record in managing renovation projects from inception to completion.

2. Specific Responsibilities:

• Gain comprehensive knowledge of renovation techniques and processes, including demolition, electrical, plumbing, and finishing work.

• Understand the materials, tools, and equipment commonly used in renovations.

• Learn about building codes, regulations, and permit requirements in the renovation industry.

• Familiarize yourself with different types of renovation projects, such as residential, commercial, and historical restorations.

• Stay updated on the latest trends and innovations in construction and renovation.

• Develop strong communication skills to build and maintain relationships with clients.

• Practice active listening to understand clients' needs, preferences, and budget constraints.

• Learn to manage client expectations and address any concerns or issues promptly.

• Implement strategies for client retention, such as follow-up visits and loyalty programs.

• Foster a positive client experience by providing personalized and attentive service

• Develop skills in project planning, including scope definition, resource allocation, and scheduling.

• Learn to create detailed project timelines and milestones to ensure timely completion.

• Implement project management tools and software to track progress and manage tasks.

• Understand the principles of risk management and develop strategies to mitigate potential issues.

• Coordinate with subcontractors, suppliers, and internal teams to ensure seamless project execution

• Gain proficiency in creating accurate cost estimates and budgets for renovation projects.

• Learn to analyze and compare costs of materials, labor, and other project expenses.

• Develop skills in negotiating prices with suppliers and subcontractors to stay within budget.

• Implement cost control measures to monitor and manage project expenses.

• Communicate budget updates and financial reports to clients and stakeholders regularly.

• Develop effective sales techniques to attract new clients and secure renovation contracts.

• Learn to conduct initial consultations to assess clients' needs and propose suitable renovation solutions.

• Create compelling sales presentations and proposals that highlight your company's expertise and value.

• Utilize digital marketing, social media, and networking to generate leads and expand your client base.

• Track and analyze sales data to identify opportunities for growth and improvement.

• Implement quality control procedures to ensure high standards in all renovation projects.

• Develop a system for regular site inspections and progress assessments.

• Learn to address any defects or issues promptly to maintain project quality.

• Gather client feedback throughout and after the project to gauge satisfaction.

• Continuously improve your processes and services based on client feedback and industry best practices.

3. Competencies:

1. Construction and Renovation Processes

2. Client Relationship Management

3. Project Planning and Management:

4. Budgeting and Cost Estimation

5. Sales Techniques and Client Acquisition

6. Quality Assurance and Customer Satisfaction

What to expect You will be expected to independently engage agencies to drive adoption and a successful use of our product. This would include e.g.: ● Understanding in-depth how to use / configure / work with our product ● Assisting in the development and execution of marketing/outreach campaigns to build awareness of our product ● Runworkshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers ● Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion ● Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably ● Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs ● Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy Howtosucceed: ● Minimum of 5 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services. ● Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities ● Confident in engaging and cultivating relationships with clients to drive adoption and customer success ● Proficient in English (verbal & written); excellent communication and interpersonal skills ● Biasforaction; willingness to learn quickly, adapt, and proactively solve problems ● Ability to thrive in an a high-pace and ambiguous / agile environment ● Experience in engagement management for public service products will be a plus ● Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus ● Experience in digital marketing, events planning will be a plus ● Experience in copywriting and graphics design will be a plus

Lead and guide the quantity surveying team in contracts administration to ensure quality and timeliness in delivery of their assigned tasks and responsibilities.

• Advise and resolve requests for equitable adjustment, contract disputes and contract claims.
• Oversee the preparation and monitoring of project cost budget, cash-flow cash-flow for project, track changes in design/construction work and adjust budget projections accordingly.
• Oversee and manage main contract progress claim and subcontract payment.
• Work closely with the project team to ensure timely award of subcontractors and suppliers.
• Ensure timely finalization of main and subcontract.
• Any other duties that may be assigned.

Interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

Thank you for your application but we regret that only shortlisted candidates will be notified.

What to expect You will be expected to independently engage agencies to drive adoption and a successful use of our product. This would include e.g.: ● Understanding in-depth how to use / configure / work with our product ● Assisting in the development and execution of marketing/outreach campaigns to build awareness of our product ● Runworkshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers ● Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion ● Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably ● Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs ● Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy Howtosucceed: ● Minimum of 5 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services. ● Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities ● Confident in engaging and cultivating relationships with clients to drive adoption and customer success ● Proficient in English (verbal & written); excellent communication and interpersonal skills ● Biasforaction; willingness to learn quickly, adapt, and proactively solve problems ● Ability to thrive in an a high-pace and ambiguous / agile environment ● Experience in engagement management for public service products will be a plus ● Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus ● Experience in digital marketing, events planning will be a plus ● Experience in copywriting and graphics design will be a plus

We are looking for a reliable and organized Operations Manager to be part of our core team to oversee daily office operations and ensure efficient functioning across all departments. The Operations Manager will develop and enforce Standard Operating Procedures (SOPs) as needed, handle administrative tasks, and support departmental coordination. This role requires strong multitasking, communication skills, and the ability to manage office processes effectively while reporting directly to the CEO.

KEY RESPONSIBILITIES

• Office Operations: Manage the day-to-day operations of the office, ensuring smooth coordination between all departments.
• SOP Development & Enforcement: Develop and implement SOPs for office processes, ensuring consistent practices across departments.
• Administrative Support: Provide administrative assistance to the CEO and department heads, including scheduling, reporting, and handling office logistics.
• Team Coordination: Ensure effective communication across teams and support managers in meeting organizational goals.
• Budget & Resource Management: Assist in budget tracking and resource allocation for office supplies, equipment, and departmental needs.
• Reporting: Prepare and submit regular reports on office operations, departmental performance, and key metrics to the CEO.
• Compliance & Organization: Ensure that office operations comply with legal and company standards and maintain a clean, organized workspace.
• Any other duties assigned by the CEO

QUALIFICATIONS

• Bachelor’s degree in Business Administration or related field (preferred).
• Proven experience as an Operations Manager or in a similar administrative role.
• Strong organizational and multitasking abilities.
• Experience in developing and enforcing SOPs for office procedures.
• Excellent communication and problem-solving skills.
• Ability to manage office resources and support various teams.

OTHER REQUIREMENTS

• Excellent spoken and written English
• Able to manage both internal and external personnel where required
• Able to travel when required
• Capable of logical and original thought with the ability to react coolly under stress
• Have strong problem-solving, attention to detail, organizational, and systematic thinking skills
• Self-motivated individual with good business acumen (Business management, leadership, financial literacy, critical thinking)
• People manager with strong team leadership skills, good interpersonal skills and a team player.
• Effectively manages conflict
• Ability to adjust work schedule to meet management needs and customer service needs
• Able to work well with people across multiple functions and cultures
• Strong written & verbal communication and presentation skills

Renumeration

Job Type: Full-time

Salary: From $3,200 per month onwards depending on experience

• Allowance provided
• Benefits

Normal Work Days

• Monday to Thursday (9am to 6pm)
• Other days as and when required

Where are we?

• We are located at Cititech Industrial Building, 629 Aljunied Road Singapore 389838
• 5-7 minutes walk from Mattar MRT

Interested? Email us your resume with a recent photo, your current salary and expected salary.

We look forward to your application!

(Please note that only shortlisted candidates will be notified.)

The Rehabilation Manager provides leadership and effective management of the Therapy Team to deliver the required level of rehabilitative services to the residents of the nursing homes.

Primary Role

• Oversee the therapy team consisting of physiotherapist, occupational therapist, physiotherapy aides, occupational therapy aides and senior care aides.
• Responsible for the compliance of all therapist standards as stipulated by Ministry of Health and Allied Health Professions Council.
• Provide staff guidance and supervision, along with the facilitation of staff development and in-house training.
• Plan and coordinate for the procurement of other therapy services.

• Oversee implementation of preventative measures pertaining to risk management

• Manage client incidents and adverse events

• Report client incidents and review incident reports documented
• Identify and implement new programmes for the residents and special projects.
• Analyse trends and plan rehab services and care based on changing trends.

• Submission of monthly reports on projects, KPIs and areas of responsibilities.
• Operationalise and monitor the smooth transition of the residents from acute to chronic care and back to the community, where possible.
• Ensure service quality standard and cost-effective service.
• Develop and maintain close working relations with other agencies and organisations.

Requirements

• Degree in Physiotherapy/Occupational Therapy/Speech Therapy, preferably with post-graduate qualification.
• Demonstrates good communications and people engagement skills, preferably the use of local languages and dialects (in order to liaise with the local languages and dialects speaking associates/residents).
• Good organisation ability
• Ability to form networks and strong linkages with stakeholders.
• At least 6 to 8 years of experience, preferably with managerial experience in rehab services and centers.
• Fully Registered Therapist with the Singapore Allied Health Professional Council

- responsible for arranging performaning artistes rostering

- conduct training for performing artistes performance

- ensuring each artiste monthly performance routine

- independent and motivated individual

- experience in managing events for the company

- providing ideas for hosting of monthly events

Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.

Requirements:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Able to work shifts, weekends and Public Holidays

Are you ready to bring your chartering expertise to a company that values collaboration and purpose?

At NORDEN, we believe in nurturing careers that resonate with both professional and personal growth. As a Chartering Manager, you will find a space where your contributions matter, your ideas are heard, and you are empowered to shape not just your own progress but also the future of our business.

Situated in the vibrant heart of Singapore at our Suntec City office, this role offers the opportunity to work alongside a team that thrives on trust, respect, and shared ambition.

If you're looking for new opportunities and growth, join us at NORDEN.

What is in it for you
In this role, you will join a Chartering team where NORDEN’s core values guide our way of working, and data plays a key role in shaping our decisions. You will work closely with colleagues across desks, fostering a collaborative environment that supports your development and sharpens your skills as a trader.

With a focus on knowledge-sharing and teamwork, this position offers the chance to grow professionally while contributing to a shared goals. Reporting to the Chartering Lead, you will find a space where your input is valued and your career has the opportunity to evolve.

The tasks that await you
You will play a key part in securing profitable shipping contracts while navigating the fluctuating market landscape. Your ability to optimise vessel utilisation, adapt to market dynamics, and cultivate lasting relationships with clients, brokers, and stakeholders will be at the heart of your work.

You will collaborate closely with internal teams and external partners, ensuring a balance between strategic growth and operational excellence.

Your primary responsibilities will include:

• Building good relationships with customers, brokers, owners, and internal stakeholders.
• Maximising earnings on your assigned tonnage.
• Creating value through short-term contracts, cargo handling, and vessel operations.
• Engaging in market research and analysis to formulate and share market insights.
• Working closely with Operations to optimise voyages and deliver exceptional client service.
• Strategically positioning and coordinating our fleet in collaboration with the team.
• Formulating new trade strategies to expand globally.

This is your opportunity to grow as part of a supportive, forward-thinking team where your growth is shared.

Your competences and core qualifications
You thrive on building meaningful relationships, both internally and externally, and take pride in creating a positive impact through collaboration.

With a natural ability to tailor your communication style, you ensure smooth workflows and alignment across stakeholders.

You display a focus on combined efforts, ensuring joint goals take precedence over individual aims.

In addition, you bring:

• At least 4 years of relevant experience in Dry Cargo Chartering.
• Significant experience relating to:Far East Markets.
  Trading and optimising earnings on tonnage and cargoes.
  Cultivating key customer relationships.
  A basic understanding of hedging and FFAs.
  

This opportunity is for someone who does well in settings where your understanding, good overview and group efforts are important.