Roles and Responsibilities:-

• Uplift the existing Administrative, Human Resources, Finance and/or Logistics aspect of the company.
• Assist in Human Resource-related responsibilities, such as Time & Attendance, Claims, Employee Records, On-boarding and other day-to-day tasks assigned by the Directors.
• Assist in Accounts Receivable duties such as maintaining and following up for the Outstanding Payment list, Invoice creation and liaising with the Sales Team to obtain Invoice payment from customers.
• Maintain the structure of accurate records of inventory and warranty of our product offerings, both hardware and software. Maintain company's organization chart and admin-related documentations and records, such as preparing letter of offer, confirmation, increment & promotion, etc.
• Appreciate the initiative to continuously improve the company’s standard operation procedures (S.O.P), system and structure as well as the welfare of the company.
• Periodically assist Sales Team on administrative tasks (Sales Pipeline, Commission calculation, etc).

Requirement:-

• Diploma / Degree in Human Resources, Business Administration or equivalent
• Minimum 1 year experience
• Good understanding of the HR practices including Employment Act
• Good organisational skills with ability to carry out analytical and coordination work
• Good working attitude & self-driven
• Able to work in a fast – paced environment
• Good communication skills (written & verbal) and able to interact with people at all levels
• Proficient Microsoft Office applications
• Able to work independently in a fast pace environment.
• 5 day work week

Working Location: Pandan Road

Working Time: Mon - Fri , 8:30am - 6pm

Job Description

● Administer and configure infrastructure systemsand applications (e.g. Active Directory Services,Data Centre, video conferencing, audio system,telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy,wireless, etc.), desktop, mobile devices and other remote devices.

● Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.

● Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

● Draft and update technical documentation such as administration & user guides.

● Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.

● Source for product solutions and vendors/suppliers for required projects.

● Provide L1/L2 support and participate as a team lead or member in projects.

Job Requirements

● Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA

● Minimum of one year of relevant experience

● Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support

● Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services

● Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall

● Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller

● Strong knowledge of Cyber Risk and Cyber Security; familiarity with PDPA is highly preferred

● Experience with Veeam, VMware, and UNIX/Linux is an added advantage

● Experience in API/Web Programming and Database Administration is an added advantage

● Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei
EA Registered no.: R1543992
Recruit Now Singapore Pte Ltd
EA License no.: 21C0845

Pixel Tech is a packaging printing company known for delivering innovative and high-quality design solutions. We are currently seeking a talented and creative Senior Art Director to join our team. This role offers the opportunity to work on diverse projects, including packaging, marketing collaterals, and advertising materials, helping translate our clients’ business strategies into visually compelling designs.

Key Responsibilities:

• Conceptualize, develop, and produce graphic designs and layouts that are visually engaging and aligned with the brand’s identity.
• Design marketing collaterals such as brochures, flyers, and digital assets, ensuring consistency with the client’s brand guidelines.
• Collaborate directly with clients to gather and understand design briefs, ensuring design solutions meet their needs.
• Resolve creative challenges and provide innovative design solutions throughout the project lifecycle.
• Stay current with design trends and incorporate fresh ideas into all projects.

Requirements:

• A Degree in Graphic Design, Visual Arts, or a related field.
• At least 5 years of professional experience in a design studio, agency, or a similar design field.
• A strong portfolio showcasing your creative thinking, design skills, and knowledge of the printing process.
• A keen eye for detail with a focus on color, typography, and layout.
• Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop, After Effects).
• Excellent interpersonal and communication skills, with the ability to interact confidently with clients and team members.

About Fairmart

Fairmart is an fintec company with a mission to help local stores thrive in the digital age. It is our belief that local stores should have access to the same capabilities that larger businesses have, but built for their scale. To achieve this, we take a multidisciplinary approach to building solutions that are simple to use, yet powerful in their impact.

We're based in the JTC Launchpad - a heart of Singapore's startup community.

We are a diverse team of technologists and builders who love to see the direct impact of our work on the lives of our customers. Those who are successful at Fairmart are intensely curious and bring a fierce passion to their work. You should be results-oriented, but also be people-oriented and understand the broader context of each problem you solve. Our culture is our competitive advantage, and you will have a unique opportunity to nurture its evolution and growth.

Our founders bring a combined 25 years of experience from industry giants such as Shopback, Redmart, and DJI. The company is supported by prominent VCs such as Quest, Vectr, Hustle Fund, Entrepreneur First, HAX, and SOSV.

What You'll Be Doing

• Customer Onboarding: Work closely with the Business Development and Customer Success teams to onboard new customers onto the Fairmart platform. This will involve:
• Conducting needs assessments to understand the customer's goals and pain points
• Configuring and deploying Fairmart's solutions to meet the customer's requirements
• Providing hands-on training and support to ensure a smooth implementation process
• Technical Support: Troubleshoot any technical issues that arise during the onboarding or ongoing use of Fairmart's solutions. This will require:
• Collaborating with the development team to diagnose and resolve problems
• Documenting issues and solutions to build a knowledge base for future reference
• Process Improvement: Continuously identify bottlenecks or inefficiencies in the onboarding process and make recommendations to the team on how to address them. This will involve:
• Analyzing customer feedback and data to pinpoint areas for improvement
• Proposing and implementing process changes to enhance the customer experience
• Cross-Functional Collaboration: Work closely with various teams, including Business Development, Customer Success, and Product, to ensure a seamless and cohesive customer experience.

Skills You Will Learn

• Customer Success: Develop expertise in managing customer relationships, understanding their needs, and delivering value to achieve mutually beneficial goals.
• Operations Management: Learn how to effectively run projects, prioritize tasks, and manage multiple priorities to ensure successful outcomes.
• Business Planning and Execution: Gain insights into how to identify specific business objectives and map out the necessary tasks and strategies to achieve them.
• Communication and Interpersonal Skills: Hone your written and verbal communication abilities, as well as your ability to work collaboratively with cross-functional teams.

Perks and Benefits

• Supportive and Engaging Company Culture: Enjoy an open, respectful, and fun work environment where everyone is passionate about their work.
• Opportunity for Impact: Contribute directly to the company's growth and evolution, making a tangible difference.
• Mentorship and Development: Work alongside experienced professionals who are dedicated to your professional development.

Qualifications

• Educational Background: Pursuing a diploma or degree in business, marketing, communications, or a related field.
• Communication Skills: Excellent written and verbal communication skills. Proficiency in additional languages such as Tamil or Chinese is a plus.
• Adaptability and Organization: Ability to work independently, multitask, and prioritize your workload effectively.

Key Responsibilities

• Lead the architecture, and development of the advertising platform, including Advertising Setup, Admin Management, Ads CRM, Ads SRM, and MCN Portal.
• Work closely with designers, product managers, and back-end developers to build responsive, user-friendly web applications, ensuring timely, high-quality delivery.
• Facilitate cross-functional meetings to share best practices, drive consistency in engineering processes, and collaboratively address challenges
• Oversee the entire development life cycle, troubleshoot issues, and ensure the front-end applications remain highly available.
• Build and guide a self-driven team, promoting best practices in development and continuously optimizing for reliability and scalability.
• Stay updated on the latest web technologies and trends, evaluating their potential use within the organization to enhance our products.

Requirements

• Bachelor's degree or higher in Computer Science, Information Systems, Software Engineering, or related field.
• At least 5 years of experience in front-end development with expertise in HTML, CSS, JavaScript, and modern frameworks like React, Angular, or Vue.js.
• At least 3 years of leadership experience in managing front-end projects and leading cross-functional meetings and initiatives, with a deep understanding of design patterns and best practices for building scalable, maintainable web applications.
• Expertise in performance optimisation tools (e.g., Webpack, Rollup, Vite) and front-end engineering practices.
• Deep understanding of webpage loading and rendering, with a passion for enhancing user experience.
• Strong logical thinking and a proactive, results-driven mindset with a sense of ownership

Preferred Skills:

• Experience in developing large-scale ToB single-page applications (SPAs).
• Experience in Full-stack development such as Node.js, Express, SSR, GraphQL, DB.

Key Responsibilities:

• Responsible in developing and executing partnership and channel strategy aligned with the company’s objectives as well as serve as the primary liaison for partners, ensuring alignment with company goals
• In charge of building and maintaining strong relationships with key partners, vendors and channels, ensuring successful collaboration.
• In Charge of providing training, support, and resources to enable partners to effectively sell and support the company’s products.
• Taking charge of setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Developing and managing regional channel program to drive revenues through partners, particularly in China, Taiwan, Japan, Malaysia and other regions.
• Work closely with marketing teams to ensure smooth execution of partnership initiatives as well as collaborate with the product development team to drive consumer’s experiences enhancement and improvements.
• Responsible for setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Represent at industry events, conferences, and meetings with key partners.

Requirements:

• Minimum Bachelor’s degree in Business Administration, Marketing, Media Art, Technology or related field.
• Minimum 8 years of solid experience in local and/or regional business development, partnership, and channel management.
• Regional experience is a plus.
• Willingness to travel as required

• Ensure vehicle is inspected regularly.
• Ensure proper maintenance of company vehicle
• Ensure company delivery guidelines and service standards are met
• Ensure traffic rules and regulations are observed
• Attend to Project Site enquiries when required
• Documentations by completing travel logs, OT hrs & maintenance records.

• To plan, develop and organize the construction activities as per the Project / SDM schedule.
• Site Management, Plant maintenance services, Turn around & Execution.
• Planning, Scheduling, Resource control and Budgeting.
• Co-ordination with consultant/PE & Clients for Issue & Approval of all Deliverables.
• Method Statement & Procedure Preparation
• To comply QA / QC standard.
• Liaison with Client for approval of job completed Time sheet & extra works.
• Cost control and Prepare & Verification of Lifting plans, MS/RA and Procedures for removal and installation works
• for specific activities.
• Prepare safety report and Ensuring Safe Work Practice are in place before commencing works.
• To ensure the quality standards as per approved plan.
• To oversee the project document preparation and timely submission.
• Co-ordination with clients
• Worksite location (Mainland or Jurong Island)

Responsibilities:-

• Assist project engineer/manager in the execution of projects
• Lead a team of operation members to perform onsite services of sustainability projects
• Lead and allocate available resources effectively through proper planning & scheduling to meet dateline
• Ensure all necessary materials and tools arrive at job site
• Conduct risk assessment and ensure onsite safety of team members and overall operations in accordance to workplace regulations
• Ensure technical activities are carried out on site as planned
• Identify and solve technical problems
• Provide updated weekly/monthly project progress report
• Perform routine maintenance

Requirements:-

• 3 - 6 years' experience in handling project works
• Familiar with hand tools and basic construction techniques
• Leadership and communication skills
• Ability to adapt well to changing circumstances and direction

Job Details

Your job will consist of:

• Researching on areas for the business to expand into, and proposing ways to do so;
• Conducting and publishing market/industry research on the company website;
• Assisting with the drafting of proposals for clients, including the business development aspects;
• Designing of graphics where necessary for different purposes;
• Preparation of a content calendar and other relevant marketing/advertising work.
• Ad hoc work including, but not limited to company calendar management.

It is important for any potential applicant to understand our purpose, mission, and value.

Our Purpose: To create a positive change in the world

Our Mission: To build people, who build greatness

Our Values:

- Exceptionalism for its own sake

- Our people, our foundation

- Unwavering responsibility

Only apply if you understand and align with our purposes, mission, and value.

To be considered, you must email "[email protected]" with the title "Mickey Mouse". Your email must contain 3 sentences about yourself, 3 sentences about what you understand about the firm, and 3 sentences about how you want to be treated. If you wish, you may suggest how you would like the interview to be conducted, to talk about something interesting.

No spam will be tolerated. The only requirement is to have a good working laptop, and an unbreakable passion to strive to be the best at what you do.

Job Details

Your job will consist of:

• Researching on areas for the business to expand into, and proposing ways to do so;
• Conducting and publishing market/industry research on the company website;
• Assisting with the drafting of proposals for clients, including the business development aspects;
• Designing of graphics where necessary for different purposes;
• Preparation of a content calendar and other relevant marketing/advertising work.
• Ad hoc work including, but not limited to company calendar management.

It is important for any potential applicant to understand our purpose, mission, and value.

Our Purpose: To create a positive change in the world

Our Mission: To build people, who build greatness

Our Values:

- Exceptionalism for its own sake

- Our people, our foundation

- Unwavering responsibility

Only apply if you understand and align with our purposes, mission, and value.

To be considered, you must email "[email protected]" with the title "Mickey Mouse". Your email must contain 3 sentences about yourself, 3 sentences about what you understand about the firm, and 3 sentences about how you want to be treated. If you wish, you may suggest how you would like the interview to be conducted, to talk about something interesting.

No spam will be tolerated. The only requirement is to have a good working laptop, and an unbreakable passion to strive to be the best at what you do.

1.Project Planing(One of the first tasks of a construction manager is to plan the scope, schedule, and cost of a construction project.)

2.Project Management(A construction manager is responsible for managing the day-to-day operations of a construction site.)

3.Project Coordination(A construction manager acts as a liaison between the different parties involved in a construction project.)

4.Project Completion(A construction manager ensures that the project is completed on time, within budget, and according to the specifications.)

5.Skill and Quolification(To become a construction manager, you need to have a combination of education, experience, and skills.)6.Pick up and drop off workers to and form works.(Need have driver's license)

• Required class 4 lorry driver with good driving record to deliver concrete to the customers all over Singapore.
• To make sure that the concrete are deliver safely from one point to another.
• Must be physically fit and able to work independently with customer satisfaction.
• Must have experience in concrete lorry driving experience.

· To conduct inspections of and provide assistance to the workers deployed to ensure that the entire container trucking operations, including related wharf and yard operations, are closely monitored to achieve the safety and productivity standards and targets.

· Candidate must possess at least a Pass in PSLE English OR WPLN: Reading, Listening & Numeracy – Level 4

· ITE Skills certified course sponsorship.

· Able to work OT and Flexi Rotating Shifts.

· Full-Time Staff Benefits with High Remunerations.

• All other job enquiries are welcome including Wharf Operations Supervisor, Forklift (Medium) Operator, Container Trucking Specialist, and Lashing Specialist.

Key Responsibilities:

• Provide administrative support to the sales team to ensure smooth operations.
• Prepare and issue quotations, delivery orders, and related documentation.
• Generate packing lists for warehouse teams and coordinate with the shipping department.
• Communicate with customers regarding delivery schedules, changes, and inquiries.
• Liaise with suppliers to ensure timely procurement and delivery of goods.
• Maintain accurate records of purchase orders, delivery documents, and shipping schedules.
• Assist in resolving issues related to delayed shipments, damaged goods, or order discrepancies.
• Collaborate with warehouse and logistics teams to ensure efficient distribution processes.
• Perform general administrative duties such as data entry, filing, and responding to inquiries.

Requirements:

• Diploma in Business Administration, Supply Chain Management, or a related field.
• At least 1–3 years of experience in purchasing, logistics, or administrative roles.
• Team player with a proactive and problem-solving attitude.

Work Details:

• Working hours: Monday to Friday, 9:00 AM to 6:00 PM.
• Location: Bukit Batok
• AWS available

You may send your resume to [email protected] for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Pan Hong (Reg No. R2094728)

• Lead & own the process of preparation of design deliverables with due consideration for applicable codes and standards.
• Interface with Leads of other departments to reflect the as date input from other departments, as applicable
• Take ownership of deliverables producted & their quality
• Capture all changes/modifications in the deliverables that has been intimated by Project, prior to release of deliverable.
• Ensure appropriate checking & review of all documents/drawings before release at any revision status
• Work planning/forecast and effective utilization of manpower,progress monitoring and adherence to scheduled completion of engineering documents.
• control of quality for engineering documents regarding Quality assurance basis
• Keep project manager informed on progress of project, with agreed periodicity & milestones.
• Monitor budget compliance of design deliverable production
• Coordination with the other Engineering disciplines, client, and vendors .
• Perform System level evaluation, analyse faults/failures, and recommend solution.
• Manage and develop the engineering design work
• Appointed as SME for development engineering standards for the department.
• Coordinate with the drafting office on engineering drawings.
• Responsible for the quality of the engineering work and processes.
• Manage, control, and supervise the integration and engineering work for the projects.
• Recommend engineering solutions and alternatives to meet the project schedule, budget and quality.
• Prepare technical and design documentation and reports (Block Diagram, Bill of Material, Functional Design Specification, Termination Drawings, Calculation report, Cable wiring diagram...etc.)
• Develop system, Integration and simulation test requirements, planning acceptance criteria and perform testing
• Conduct product Factory and Site acceptance test with clients.

Responsibilities

• To achieve Company’s business growth (budget/target) with existing resources
• To manage and expand existing business and contribute to meet sales KPI
• Manage a portfolio of existing and potential customers via telephone contact
• Build a strong client relationship and grow accounts to their maximum potential
• Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
• Maintain teamwork by incorporating positive attitude
• Ensure that customer information is maintained accurately on the database
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls
• Implement and maintain internal audit policies and procedures in accordance with best practice
• Sales support – preparing Quotation, oversea coordinate, monthly tariff & reporting
• Carry out any ad-hoc task as and when assigned by the Company

Requirement

• Diploma in Logistics/Supply Chain Management or a related field
• Good problem-solving skills and able to work under pressure
• Well-organized with a keen eye for detail
• Able to work independently or in a team-based environment
• Proficient in Microsoft Office
• Preferably 2 to 3 years’ experience in sales and freight forwarding industry
• Possess knowledge on logistics, import/export procedures and Incoterms
• Good command of English written and spoken
• Good customer service and communication skills

Main Duties:

• Oversee the construction activities and progress, plan, implement and monitor work
• Schedule in accordance to the master and detailed work program
• Liaise with Professional Engineer on the Temporary works
• Liaise with consultants (QPS) for technical issues and coordinate the site activities with subcontractors
• Handle of technical and engineering problems
• Provide guidance to supervisors in relation to construction works, ensure progress according to schedule,
• Maintain quality standards, carry out site inspections and resolve technical issues on time
• Prepare report and method statement whenever necessary
• Manage and control workers and monitor their work closely to keep site safer and neat
• Supervise ongoing site activities closely

Responsibilities

· With/Without Experience

· Training Provided

· Assist in full set import/export shipping documents

· Maintain, update & monitor documents and database

· To provide any administrative support and duties

Requirements

· Min ‘N’/ ‘O’ Levels / ITE / Polytechnic / Fresh Graduate

· Knowledge of document flow an advantage

· Able to commence work immediately

· 5 day work week

· Working hours (9am-6pm)

· Bukit Batok Crescent

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Daily visit of clients at their premises mostly retails outlets
On-Site notes taking, discussion with client
Replying customer enquiries and feedback
Act on the feedback to ensure quality delivery of services
Responsible for meeting sales quota with the sales team
Handling sales inquiries and quotations from customers
Handling pre and post sales enquiries from customers
Entering confirmed orders
Arrange and track delivery of services and ensure that the services are up to standard
Communicate with clients regarding on their orders and our products
Job Requirements
Require to work on alternate Saturday and Sunday
Speak Mandarin to customers and read simple written Chinese
Good verbal and written communication skills
5.5 day work week

Visiting clients in the weekend 2 times a month

Experience in Sales to Retail and Stationary is advantages
Require to travel to clients retails store

We are seeking a talented Technical Support professional to join our dynamic team at Backer Cellnergy Pte Ltd. In this role you will be responsible for providing exceptional technical support to our valued customers. Your expertise in Electrical/Electronic Engineering will be crucial in ensuring our products and services meeting our customer's requirement.

Responsibilities

Site Visit:

1. Attend to Customer’s site visit and assist to carry out piping or equipment measurement and installation of our products. (For Singapore and Malaysia Regions).
2. Produce drawings and work on BOM list after taking measurement.

Production:

1. Assist in measurement and cutting of PTFE sheets and fabrics.
2. Assist in soldering works for cables connection.
3. Assist in clamping of connectors.
4. Perform data entry to SQL system.
5. Ad-hoc duties as assign from time to time.

Requirements

· Higher Nitec in Electrical Engineering

· Independent, self-starter, team player, eager learner, initiative and responsive

· Experience in Semiconductor and Building and Services industry.

. Possess good electrical knowledge. Electrical panel design and auto-cad knowledge will be an added advantage.

. Able to attend to site visit and assist in measurement and installation of our products.

(For Singapore and Malaysia Regions).

· Possess class 3 driving license to use company’s van to attend to customers site visits.

. To produce drawings and BOM after site visit or survey.

Job summary

The Technical Support is primary responsible for carry out installation of our products and support in production work order.

Summary:

• Responsible for providing Application Support in all stages of the Information Team Management (>5 people across regions)
• Capability to resolve incidents & minimize downtime by effectively managing & escalating issues through different support levels.
• Maintain high-quality support by implementing best practices and continuous improvement processes.

What you'll do:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

• Responsible for providing Application Support in all stages of the Information Technology (IT) application life cycle related to Sourcing / Retail organization;
• Responsible for handle change requests, Service request and Incident tickets; ensuring proper ownership and closure of these request/tickets
• Responsible to create and secure appropriate approvals for planned and ad-hoc system changes
• Perform escalation procedures to senior levels, annual capacity planning & ensure high availability of system up-time
• Collaborate with Business Analysts, Architects, Application delivery teams to drive ITIL best practices through Agile methodology
• Confirm / Follow Service Level Agreements (SLA) with users, which includes the level of application support maintenance
• Create documentation of the support services to be delivered based on each application’s functionality
• Ensure Project Transition into Business As Usual follows the gate review
• Manage the vendors service quality, support standards in accordance to corporate policies and agreed SLA guidelines
• Formulate a problem solving & decision-making approach to handle issues for a given application’s issues.
• Assess the need of training and plan for training sessions
• Prepare & Present Weekly and Monthly Reporting keeping teams accountable for their tasks
• Support IT audit activities when required / Maintain clear visibility of Active User Account / Password guidelines & Roles assignment
• Strong team player managing a team of 6 people across regions

What you'll need:

• Degree in Engineering, Computer Engineering/Science or Information Technology
• At least 7 to 9 years of relevant experience in Application Support and Operations
• Experience with PLM is required (Centric Software, CBX, Bamboo)
• Experience in Sourcing operations/ Retail environment is a bonus
• Must have handled activities like incident management, problem management, release management, root cause analysis, deployment and monitoring;
• Understand Software Development Life Cycle SDLC, experience working with business users, various IT teams and vendors in managing the project cost and project risk
• Experienced with ERP ( SAP, PLM, Inhouse bespoke Applications ), Reporting domains
• Excellent team player with the ability to communicate across all levels within the organization
• Positive attitude & able to work under pressure;
• Managerial experience required
• Excellent technical troubleshooting & problem solving skills
• Good level in English is a must
• Strong interpersonal & communication skills.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Job Summary:

The Applications Support Engineer provides technical support and maintenance for software applications, ensuring their optimal performance and availability. This role involves troubleshooting issues, implementing solutions, and collaborating with other IT teams to enhance system functionality. The Applications Support Engineer is also responsible for documenting processes, managing application configurations, and assisting in the deployment of software updates and patches.

Key Responsibilities:

• Application Support: diagnose and troubleshoot application issues reported by end-users or detected through monitoring tools. Provide timely and effective resolution to application problems, escalating issues when necessary.
  
• Incident and Problem Management: manage and resolve application-related incidents and problems, ensuring root causes are identified and addressed. Maintain an incident log and provide regular updates to stakeholders on the status of issues.
  
• Application Maintenance and Updates: work with development teams to deploy new versions and patches of applications and implement changes. Test and validate updates before deployment to ensure minimal disruption to users.
  
• User Support and Training: assist end-users with application-related queries and provide technical support. Conduct training sessions for users on new features or changes to applications. Develop user guides and support documentation to assist end-users.
  
• Configuration Management: manage application configurations, including settings, permissions, and access controls. Ensure that application configurations are documented and maintained in line with organizational standards.
  
• Collaboration and Communication: work closely with developers, system administrators, and other IT teams to resolve application issues. Communicate effectively with stakeholders, providing regular updates on application status and issues. Participate in project meetings to provide input on application support requirements.
  
• Continuous Improvement: identify areas for improvement in application performance and user experience. Propose and implement solutions to enhance application efficiency and reliability.
  

Requirements:

• Degree in Computer Science, Information Technology, or related field.
• Preferably 2 to 5 years of experience in application support, software troubleshooting, or a related role.
• Beneficial to have experience in an Aircraft Engine Maintenance Repair and Overhaul shop.
• Good knowledge of MS Excel, databases, SQL, and scripting languages (e.g., Python, PowerShell).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong customer service orientation.
• Training provided for candidate without prior experience.