• End user support
• Assist in Operating Systems Migration and related support.
• Support, troubleshooting, diagnosis of hardware and software problems.
• Handle all problems associated to End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• To guide, update and follow up to end users.

Job Requirements

• Diploma in Information Technology, Computer Engineering, Electronics or related field
• At least 1 year of relevant experience
• Knowledge in IT Hardware
• Monday to Friday (9am to 6.30pm) work near Raffles Place MRT
• Bank working enviroment
• Salary $2700 to $3000
• Start work immediately or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

We are seeking a proactive and detail-oriented Junior Production Support Engineer to join our team. In this role, you will monitor and troubleshoot production systems, collaborate with cross-functional teams to resolve issues, and ensure smooth deployment and maintenance of software and infrastructure updates. This position requires a blend of technical skills, problem-solving abilities, and effective communication. The role involves working in shifts, including occasional after-hours support.

Key Responsibilities:

• Monitor production systems, including Linux VMs, vendor products, and SFTP platforms, to promptly identify and resolve issues.
• Conduct root cause analysis for production issues and implement solutions to prevent recurrence.
• Work closely with cross-functional teams to resolve production challenges efficiently and ensure minimal disruption to operations.
• Maintain detailed documentation for production incidents, troubleshooting steps, and resolutions using JIRA or similar tools.
• Develop and refine processes to enhance production support efficiency and system reliability.
• Generate daily, weekly, and monthly performance reports on system health and issue resolution.
• Support the deployment and release of software updates and infrastructure patches during silent hours to minimize impact on business operations.
• Participate in a rotating on-call schedule to address production issues outside standard business hours. Shifts include Morning (7 AM – 4 PM) and Afternoon (2 PM – 11 PM), with coverage 7 days a week.
• Perform development tasks within the vendor product, allocating 10–20% of time for this responsibility.

Preferred Qualifications:

• 2–4 years of experience in Production Support or a similar role.
• Proficient in Java,SQL,UNIX, and scripting languages (e.g., Bash, Python).
• Strong troubleshooting and analytical skills to diagnose and resolve complex technical issues.
• Excellent verbal and written communication skills for effective collaboration with internal and external stakeholders.
• A team-oriented mindset with the ability to work under pressure and meet deadlines.
• Willingness to participate in on-call rotations and flexible to work shifts as needed.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

Job Description -Independent Recruitment Consultant

(Flexible-Work Arrangement)

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

==============================================================

Job Description

Job Title : Recruiter (Home-Base) - Remote Support

(Flexible-Work Arrangement / Flexible-Work Mums)

(Full Commission)

Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s

business needs by evaluating candidates and building networks of potential hires,

taking on a more hands-on role in assessing candidate resumes and credentials.

To understand and match the needs of the clients and candidates to provide quality

recruitment services

Main Duties and Responsibilities

Candidate Management

· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization

· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies

· Evaluate resumes and applications

· Assume responsibility of pre-interview screening

· Provide career advice and consultation to job-seekers

· Facilitate and finalize agreements for candidates

Job Requirements

· Able to communicate effectively and professionally

· Min. 3 years of Recruitment experience will be desire.

· Highly driven and enthusiastic with positive attitude

· Good in coordination and liaison work

· Enjoy engaging with people

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

Candidate must be willing to take CEI Certification.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com

Jeline Yong (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Responsible for maintaining master data management (MDM) system, ETL processes, and data pipelines
• To ensure that data is accurately maintained and efficiently published to downstream on a real-time basis.

Requirements:

• Possess a degree in Computer Science, Information Technology, or a related field.
• Good SQL skill in Postgres/Oracle RDBMS.
• Good hands-on software development skill with experience in multiple data related projects and Java (Spring, Maven).
• Experience in unit testing and regression testing.

Kindly indicate Application Support - 105 on the subject

Interested applicant may send their CV in MS Word format to [email protected] with subject title: Application Support - 105

(Reg. Nos. R1104128)

IT Consultancy & Services Pte Ltd

EA License No.: 92C5311

For more information about ITC, please visit us @ www.itcspl.com

STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

Job Description -Independent Recruitment Consultant

(Flexible-Work Arrangement)

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

==============================================================

Job Description

Job Title : Recruiter (Home-Base) - Remote Support

(Flexible-Work Arrangement / Flexible-Work Mums)

(Full Commission)

Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s

business needs by evaluating candidates and building networks of potential hires,

taking on a more hands-on role in assessing candidate resumes and credentials.

To understand and match the needs of the clients and candidates to provide quality

recruitment services

Main Duties and Responsibilities

Candidate Management

· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization

· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies

· Evaluate resumes and applications

· Assume responsibility of pre-interview screening

· Provide career advice and consultation to job-seekers

· Facilitate and finalize agreements for candidates

Job Requirements

· Able to communicate effectively and professionally

· Min. 3 years of Recruitment experience will be desire.

· Highly driven and enthusiastic with positive attitude

· Good in coordination and liaison work

· Enjoy engaging with people

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

Candidate must be willing to take CEI Certification.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com

Jeline Yong (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Role Overview:

We are seeking a meticulous and proactive Revenue Operations Specialist to support our Program Consultants and ensure smooth operational workflows. This role is ideal for a detail-oriented individual with excellent communication skills, a knack for customer service, and the ability to manage multiple priorities effectively.

This is a work-from-studio position, perfect for a motivated individual who thrives in a fast-paced start-up environment and is driven by the opportunity to grow client relationships.

Key Responsibilities:

Operational Support:

• Assist Program Consultants by managing administrative tasks and ensuring seamless communication across teams.
• Support onsite operations
• Coordinate and track customer interactions and follow-ups to ensure timely resolutions and excellent service.
• Maintain accurate records of sales, program and client activities in CRM systems.

Customer Service:

• Serve as a point of contact for clients, addressing inquiries and resolving concerns in a professional and timely manner.
• Provide a consistent and high-quality customer experience that reflects the values of Befound Studios.
• Support client onboarding processes to ensure a smooth transition into programs.

Collaboration:

• Work closely with the Program Consultants and Marketing teams to align efforts and support revenue goals.

Qualifications:

• Previous experience in customer service, sales support or a similar role
• Passionate about beauty, skincare and makeup.
• Strong communication skills, both verbal and written, with a natural ability to engage and build relationships.
• Self-motivated and proactive, with a proven ability to work independently and in a collaborative start-up environment.
• Prior experience with CRM systems and various office tools.
• Able to work independently in a face paced environment.

What We Offer:

• A work-from-studio environment in a fast-growing, pioneering start-up.
• Opportunities for career advancement and professional growth.
• A supportive and collaborative team culture that celebrates each other’s success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).

• To provide onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering, Electronics or related field
• 3 years of desktop support experience in Corporate environment
• 5 days work at Raffles Quay
• MNC work environment
• Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Operations Support Officer - MOE Primary School (Temporary Position)

(OSOSNT-2024-01-001)

The Company

Lambda Computing Solutions (S) Pte Ltd. is a Singapore-based IT Consulting, Managed Services, and Technology Recruitment Company. Lambda Computing Solutions provides information technology consulting and business process outsourcing services and offerssoftware solutions and products in cutting-edge technologies. Our passion is to dedicate our global technology and innovation know-how, industry expertise, and worldwide resources to working together with clients to make their business stronger. Our team has extensive experience across industries & is focused on Information Technology. Our Focused Areas

Include Software product development primarily on full-stack development that consists of Java SE, Java EE, HTML5, CSS, JSF, Spring Web, Spring MVC, Spring Boot, Microservices, JavaScript, Node .js, Angular, React, AWS Cloud, Oracle, MySQL, MongoDB and CI/CD tools such as Jenkins, Maven, Git, Github, Bamboo. IT consulting services to solve the customer’s problem by leveraging the expertise of our IT talent team. Lambda Computing Solutions is a leading organization with expertise in Java, Oracle, UX Design, AI, IoT, BlockChain, and AWS Cloud-based technologies. We are a rapidly growing, highly competitive organization with

strong technical and financial resources and looking for passionate and driven professionals to join us for various positions in Singapore.

Role:

This is a full-time, onsite, Operations Support Officer Role in MOE Primary School. If you are selected,You will work closely with the Operations Manager and/ Admin ICT Manager,SPL, in MOE Primary School (nearest MRT- Yishun) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life

balance.

Responsibilities:

1. Maintain cleanliness in assigned rooms.

2. Locking all rooms at the end of the day

3. Perform traffic duty at respective school gates as assigned

4. Accompany contractors for maintenance or repair work of equipment and premise.

5. Arrange desks and chairs for school events.

6. Any other duties, include Saturday work, as and when required.

7.Carry out administrative roles (such as receiving and inspecting goods and/or services,

compilation of delivery orders) to assist the Operations Manager;

8.Report building faults to Operations Manager;

9.Any other operational support services duties as assigned by the Authority.

Job Requirements:

● must have at least a Primary 6 local school education or equivalent.

● should preferably have experience in providing cleaning services.

● should preferably have experience working in customer-service related jobs.

● must be physically able to provide logistics support for school events.

● must know how to use WhatsApp Messenger application or equivalent to take

photos for reporting of building faults.

● Have 6 months of prior experience in operations or job related experience as

mentioned above

Summary:

Contract Period: From 20 January 2025 (or earlier) to 30 June 2025.

Working Hours:

• Mondays to Fridays: 9:15am to 6:45pm, inclusive of 30min of lunch break.

LOCATION: Yishun

This advertisement is recruiting for the position of Temporary Operations Support Officer (OSO).

If successfully selected, you will be seconded to MOE primary school located in Yishun.

Contract Period: from 20 Jan 2025 (or earlier) to 30 Jun 2025. (Approximately 6 months)

Personnel to be deployed at the following hours:

• Mondays to Fridays: 9:15am to 6:45pm, inclusive 1-hour lunch break.

The service required are set out as follows :

1. Maintain cleanliness in assigned rooms.
2. Locking all rooms at the end of the day
3. Perform traffic duty at respective school gates as assigned
4. Accompany contractors for maintenance or repair work of equipment and premise.
5. Arrange desks and chairs for school events.
6. Any other duties, include Saturday work, as and when required

The personnel shall minimally have the following qualifications, skills and experience:

• Have 6 months of prior experience in operations related experience as mentioned above.

Role:

This is a full-time, onsite, Operations Support Officer Role in MOE Secondary School. If you are selected,

You will work closely with the Operations Manager and/ Admin ICT Manager,SPL, in MOE Secondary School (nearest MRT- Mayflower) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

• Able to carry out manual work includes carry tables, chairs etc.
• General cleaning duties for classrooms, special rooms, school field etc.
• Traffic warden, security duties, able to carry out minor repairs, DIY and assist the School to supervise term contractors when necessary.
• Able to perform shift duty.
• Any other duties as assigned by the School.

Job Requirements:

• Pass in PSLE or its equivalent.
• At least three years of working experience in school operations.
• Medically fit.
• Ability to understand and communicate in simple English or Mandarin.
• Good team player who is resourceful and has a high level of initiative.

Summary:

Contract Period: From 1 Mar 2025 to 31 Dec 2025.

Working Hours:

Mondays to Thursdays: 10.45 am to 8 pm, inclusive of 45-min lunch break

Fridays: 10.45 am to 7.30 pm, inclusive of 45-min lunch break

Saturdays: 8 am to 12 pm, personnel is subjected to perform rostered Saturday duty.

Service not required on Sundays and gazetted public holidays.

OR

Mondays to Thursdays: 6 am to 3.15 pm, inclusive of 45-min lunch break

Fridays: 6 am to 2.45 pm, inclusive of 45-min lunch break

Saturdays: 8 am to 12 pm, personnel is subjected to perform rostered Saturday duty.

Service not required on Sundays and gazetted public holidays.

LOCATION: Mayflower

· ITC Help Desk Specialist (Microsoft)

· Have 1 year of working experience

· Must be familiar with level support with tickets and resolving issues accordingly

· Familiar with Service support Matric as well as the Severity of the service level and resolve them accordingly

· Have working experience in windows 10/11, Microsoft Office suite

· Have experience working with Microsoft Active Directory, or Exchange preferred

· Familiar with handling user enquiries, creating and deleting accounts, and grant and deleting access permission.

· Must be a Fast learner, adaptable and able to work independently

Highlights:

· Contract Duration: 12 months (Start in Feb 2025)

· Salary range: $2800 - $4000 per month

· Working location: Outram MRT

· Working hours: Monday – Friday; 8:30am – 6pm

Requirements:

• A level, Diploma, and Degree holders
• 1 year of experience in case management, reviewing cases, and general administrative duties.
• Proficient in MS Office.

Description:

• Assist in analyzing & assessing straight-forward cases and reviewing information.
• Provide assessments and suggestions for cases.
• Drafting letters, submissions, and court orders for simple cases.
• Disposal of case exhibits.
• Update databases on case management, statistics collation
• Arrange for schedule appointments with persons-of-interest and follow up with them on assigned task
• Other duties as assigned.

Interested applicants, please apply via the job portal or forward your CV to [email protected].

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053

Job Responsibilities:

• Provide day-to-day technical support for end users, ensuring smooth operation of computers, network devices, and printers.
• Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.
• Create and manage user accounts and mailboxes on Active Directory (AD) and Exchange.
• Troubleshoot and resolve issues related to operating systems, Office applications, and hardware diagnostics for PCs and notebooks.
• Perform antivirus management (e.g., Windows Defender, Symantec, McAfee).
• Handle onboarding and offboarding processes, ensuring compliance with security policies.
• Document standard operating procedures and contribute to technical documentation.
• Manage asset inventory and liaise with vendors for pricing, quotations, and procurement.
• Collaborate with teams to improve internal processes and technical solutions.

Job Requirements:

• 2-5 years of IT technical and end-user support experience.
• Strong knowledge of PC and notebook hardware diagnostics and repair.
• Proficiency in troubleshooting O/S, Office applications, and application-related issues.

Preferred Skills:

• Hands-on experience with asset management and inventory maintenance.
• Familiarity with mobile device management tools.
• A proactive approach to learning and adapting in a fast-paced environment.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Job Description

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Customer Service Support will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service.

• A Client Care Support is responsible for Voice Channel only.In this role, you are expected to:
• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications
What you will need:

We are looking for an individual who brings experience, a curiosity about payments, is results-driven, and client focused. As a candidate, you should have:

• Diploma in any relevant discipline
• Strong customer service skills and orientation
• Requires a minimum of 2 to 4 years' experience in a customer service environment
• A minimum of 2 years in a Contact Center environment
• Strong verbal, written and interpersonal skills required
• While this is an individual contributor role, the candidate should also have a demonstrated ability to work collaboratively to achieve results as part of an effective team
• Fluent in Korean language to support the Korean speaking customers
• Must be able to work on fixed shift of 3 PM - 12 AM midnight shift and be able to commit on public holidays and on weekends (off-days on weekdays)

What will also help:

Working knowledge of the payment industry and Visa’s business
Experience working in the travel and hospitality and call center environment preferred

Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Responsibilities

• Manage the enterprise network infrastructure which includes configuration and maintenance of firewall, VPN, IPS, WAN communication device, router, LAN switches, WLAN network, DNS and DHCP servers

• Ensure all WAN and LAN network infrastructure and services are stable and reliable based on the company standard

• Relevant Experience in Firewall configuration, IPS, switch, router, servers (DNS, DHCP, Radius authentication servers), Transmission Control Protocol/Internet Protocol, Windows and Linux server operating system

• Embrace Cloud Computing Platform, Software Defined networking, Network Operations and Network Security (e.g. DDoS, VPN, Radius, 2FA)

• Perform IT Network monitoring and analysis of WAN traffic, ensuring maximum uptime in the region

• Establish a plan of action to resolve the problem and implement the network solution

• Support change requests for network solutions & services

• Manage automation of deploying network infrastructure with other teams including country IT

• Assist in IT project planning, coordination, and implementation in the region

• Participate in global and regional IT projects roll-out (e.g., Local Internet, VPN, WLAN, Cloud, Storage, Applications, Server, SD-WAN, etc.)

• Participate in new business initiatives (e.g., digitization) as a Network SME, Implementation and support of cloud and on-premises IP voice solutions, converged with data networking infrastructure.

• Manage and coordinate with vendors in achieving KPIs in system operations.

• Document process, procedures, work instructions, system diagrams, inventory, etc.

Requirements

• At least Diploma in Computer Science or its equivalent disciplines

• Ability to lead the IT team, manage effectively in a matrix organization, work closely with the country IT and vendors

• Minimum 5 years’ experience supporting regional network operations and implementation

• Proficiency in network protocols and security, Azure/AWS Cloud.

• Familiar with IP Protocols (ICMP, UDP, TCP); Routing Protocols (BGP, OSPF); Quality of Service; MPLS; Ethernet (STP, RSTP, VLANs)

• Experience with key network technologies: Cisco/Fortinet, QoS, SD-WAN, Open-source monitoring

• Cisco (CCNA / CCNP), CCIE ,CCNP or other network certifications is preferred.

Licence no: 12C6060

Responsibilities:

• Administer infrastructure systems and applications, network devices,desktop, mobile etc
• Ensure systems are backup, recovery plans and disaster recovery plans and patches are carried out
• Liaise with external vendors to ensure Service Level Agreements are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma/Degree in Computer Science, Information Technology
• Proficient in enterprise networking including WAN, LAN, and VPN optimization implementation
• Experience in Microsoft Server 2012 and later, Microsoft 365, and Google Suite products
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

• Manage and configure infrastructure systems and applications, including Active Directory Services, data centers, video conferencing, audio systems, telephony, server storage, backups, and more. Additionally, oversee network devices such as firewalls, routers, VPNs, internet proxies, wireless networks, desktops, mobile, and remote devices.
• Ensure automated system backups, successful execution of recovery and disaster recovery plans, and timely application of patches. Monitor system resource usage to optimize performance.
• Collaborate with external vendors to uphold Service Level Agreements (SLAs).
• Prepare and maintain technical documentation, including administration and user guides.
• Provide technical support for both local and overseas branch users across LAN and WAN environments, maintaining strict security standards.
• Identify and evaluate products, solutions, vendors, and suppliers to meet project requirements.
• Deliver Level 1 and Level 2 support while leading or contributing as a team member in various projects.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or a related field; CCNA certification is an added advantage.
• At least one year of relevant work experience.
• Proficient in enterprise networking, including the implementation and support of WAN, LAN, and VPN optimization.
• Experienced in managing Microsoft Server 2012 and later versions, Microsoft 365, and Google Suite products and services.
• Knowledgeable in internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall configurations.
• Familiar with hardware including Alcatel PABX, FortiGate devices, Cisco equipment, and Unifi Wireless Access Point Controllers.
• Strong understanding of Cyber Risk and Cybersecurity principles; knowledge of PDPA is highly desirable.
• Experience with Veeam, VMware, and UNIX/Linux systems is a plus.
• Skills in API/Web Programming and Database Administration are considered an asset.

To apply, please visit www.gmprecruit.com and search for Job Reference:24986

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Work location: Changi North Way

Working timing: 9am - 6pm (Mon - Fri)

Job scope:

• Oversee good commercial relationship with all customers
• Monitor programs and procedures to ensure on-time delivery and customer satisfaction with the team
• Manage and implement the process improvement and changes enabled by IT systems
• Provide in-house support to the Sales Personnel in handling sales quotations, SOPs, RFQs and enquiries pertaining to assigned accounts
• Liaise and coordinate with global offices/agents with regards to sales-related enquiries, as well as shipment monitoring/coordination in accordance to account SOP set up
• Generate weekly/monthly reports for internal and external customers, in accordance to their requested format
• Review, update and maintain SOP, quotations and RFQ results for assigned accounts in server/systems
• Follow up on customer issues or handle disputes as and when necessary
• Develop and direct procedures pertinent to the effective and efficient operation of the Sales Support Team
• Provide feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes
• Ensure company policies & procedures, confidentiality, legal and ethical guidelines, such as Delegation of Authority are clearly communicated and adhered to
• Coach and guide new hires and junior team members for development and alignment

Requirements:

• 3 to 5 years of relevant experience in Freight Forwarding Industry
• Accounting service experience preferable
• Good knowledge of Salesforce and Cargowise One
• Strong service orientation and customer management skills
• Strong knowledge of pricing preferably for Ocean Freight Cargo Services
• Strong interpersonal skills and teamwork

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Applicants will have to wait 2-3 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• Provide centralisation and related services for the official passports. This includes assisting employees with the withdrawal and return of the passports, safekeep and perform regular stocktake of the passports, as well as tracking of expiry dates.
• Operate the mail despatch services. This includes performing the administration actions required to receive incoming and outgoing mails, as well as ensure safe storage and tracking of the physical mails.
• Drive process improvements and system efficiency enhancements
• Develop methods to input, maintain and extract data from software.

Skills & Experience Needed:

• Singapore Citizen
• Diploma in IT / Computer Science/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: West
• Performance Bonus
• 14 Days Annual Leave
• 4+5 Years Contract (Renewable)
• Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.

This advertisement is recruiting for the position of Support School Operations(Science Lab).

If successfully selected, you will be seconded to MOE secondary school located in Ang Mo Kio St 13.

Contract Period: from 1 Feb 2025 to 31 Dec 2025

Option to Extend: for a further period of 1 year (1 Jan 2026 to 31 Dec 2026)

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 10:45am to 8:00am, inclusive of 45-min lunch break.
• Fridays: 10:45am to 7:30pm, inclusive of 45-min lunch break.
• Saturdays: 8:00am to 12:00pm, personnel is subjected to perform rostered Saturdays duty.
• Service not required on Sundays and gazetted public holidays.

OR

• Mondays to Thursdays: 6:00am to 3:15am, inclusive of 45-min lunch break.
• Fridays: 6:00am to 2:45pm, inclusive of 45-min lunch break.
• Saturdays: 8:00am to 12:00pm, personnel is subjected to perform rostered Saturdays duty.
• Service not required on Sundays and gazetted public holidays.

The services required are set out as follows:

• Able to carry out manual work includes carry tables, chairs etc.
• General cleaning duties for classrooms, special rooms, school field etc.
• Traffic warden, security duties, able to carry out minor repairs, DIY and assist the School to supervise term contractors when necessary.
• Able to perform shift duty.
• Any other duties as assigned by the school.

The personnel shall minimally have the following qualifications, skills and experience:

• Pass in PSLE or equivalent
• At least three years of working experience in school operations.
• Medically fit
• Ability to understand and communicate in simple English or Mandarin.
• Good team player who is resourceful and has a high level of initiative.

· 5 days’ work week

· Central area near MRT

· Reputable and stable organization

Job Responsibilities:

· Provide pre-sales and post-sales technical support to customers and internal sales team, handling customer NDA and sample request

· Collect customers’ feedback and provide recommendation to customer for design requirements, product enhancements and capture new product opportunities

· Responsible for identifying and clarifying any technical issues related to new or existing products, and clearly communicate findings to the respective business unit

· Hands-on technical support to customers, documenting problems, and suggesting solutions

· Report design, reliability and functional problems to the appropriate groups within company & associate groups and work to solve problems

Requirements:

· Degree in Engineering (Electronics) or equivalent

· 5 years of technical customer support experience in semiconductor industry

· Field experience or hands-on practice or knowledge of multi-disciplinary system design and development

· Knowledge of Smart Card, RFID and microcontroller products; knowledge of physical access control and the security industry is desirable

· Experience with or knowledge of one or more of: CCD, CMOS image sensors, image capture, video standards, image processing

We would like to invite interested applicants to apply.

Thomas Tan

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Job Responsibilities:

• Provide day-to-day technical support for end users, ensuring smooth operation of computers, network devices, and printers.
• Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.
• Create and manage user accounts and mailboxes on Active Directory (AD) and Exchange.
• Troubleshoot and resolve issues related to operating systems, Office applications, and hardware diagnostics for PCs and notebooks.
• Perform antivirus management (e.g., Windows Defender, Symantec, McAfee).
• Handle onboarding and offboarding processes, ensuring compliance with security policies.
• Document standard operating procedures and contribute to technical documentation.
• Manage asset inventory and liaise with vendors for pricing, quotations, and procurement.
• Collaborate with teams to improve internal processes and technical solutions.

Job Requirements:

• 2-5 years of IT technical and end-user support experience.
• Strong knowledge of PC and notebook hardware diagnostics and repair.
• Proficiency in troubleshooting O/S, Office applications, and application-related issues.

Preferred Skills:

• Hands-on experience with asset management and inventory maintenance.
• Familiarity with mobile device management tools.
• A proactive approach to learning and adapting in a fast-paced environment.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Job Summary

We are looking for an experienced Technical Support Officer to join the team in supporting the maintenance and implementation of systems within a large organization.

Mandatory Skill-set

• Diploma/Degree in Computer Science, Information Technology, or Electrical / Electronic Engineering;
• At least 3-5 years of experience in IT technical support with a focus in Windows Server Management / Administration, and Windows Operating System;
• Good understanding in network and security systems;
• Excellent troubleshooting skills to diagnose and resolve technical issues efficiently;
• Ability to support technical change management processes, collaborating with internal teams and stakeholders;
• Consistently adheres to standard operating procedures and corporate standards;
• Strong analytical skills to analyze and solve software problems effectively and the ability to work independently and collaboratively in a team environment;
• Willingness and availability to work on shifts;
• Excellent communication and interpersonal skills, and able to work well with cross organizational teams.

Desired Skill-set

• Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator;
• Familiarity with scripting languages (e.g., PowerShell) for automation and administration;
• Experience with virtualization technologies (e.g., VMware, Hyper-V).

Responsibilities

• Provide primary technical assistance and support to end-users for production application systems, ensuring prompt resolution of issues and minimizing downtime;
• Resolve software issues related to remote devices, servers, networks, and security systems to maintain system integrity and security;
• Maintain systems by performing routine checks, updates/patching, and configurations as required;
• Generate reports based on system performance and user requirements;
• Assist users with technical inquiries, troubleshoot problems, and escalate unresolved issues to higher levels of support or relevant teams;
• Support users with login issues, password resets, and access-related queries to ensure smooth and secure access to systems and resources;
• Collaborate effectively with internal teams and stakeholders to enhance system functionality and user experience;
• Proactively identify recurring issues and recommend improvements to prevent future problems and optimize system performance.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639