Main Purpose of Job

Reporting to the Principal Officer, this role is primarily responsible for the oversight of the financial reporting for St. James’s Place International plc (Singapore Branch) (“SJPISB”). The role holder is also responsible for providing business support for SJPISB.

Key Responsibilities of the Job

• Ensure that all financial reporting for SJPISB is in accordance with all relevant reporting standards/requirements and consistent with the relevant accounting policies and standards.
• Ensure that the Key Finance Controls of SJPISB are appropriate including the processing of payments and transfers within the Branch's delegated authorities framework.
• Responsible for review and oversight of quarterly and annual regulatory and tax-related returns including ensuring appropriate sign off and governance.
• Responsible for monthly and quarterly Management Information reports for distribution to SJPISB management and relevant Committees.
• Ensure that all other monthly, quarterly, and annual timetable actions are completed, and the SJPISB's Finance Monthly Task Calendar is signed off accordingly.
• Be the local liaison for the auditors to allow them to complete their annual audit in a time efficient manner.
• Ensure all relevant mandates, controls and documentation are updated and in line with MAS requirements.
• Provide local oversight of service relationships with external banking providers, corporate secretarial, tax and other advisers.
• Support SJPISB in its oversight of its third party providers including the administration centres, asset custodian, actuary and payroll providers.
• Responsible for the production of the outsourcing oversight Management Information reports.
• Support SJPISB and the Asia & Middle East Finance Division in related processes as requested by the Principal Officer.

Requirements of the Job:

• At least 4 years of relevant experience
• Qualified Accountant (CA, ACCA, etc.) with knowledge of Singapore FRS and accounting fundamentals
• Sound working knowledge of insurance accounting and RBC 2 reporting will be advantageous
• Accuracy and attention to detail
• Strong analytical and problem-solving skills
• Ability to work independently and liaise with other stakeholders to find the best solutions
• Strong interpersonal skills with the ability to communicate with a range of internal and external stakeholders
• High level of proficiency in Microsoft suite (Excel, Word, PowerPoint etc.)

Working Hours: Mon-Fri (8.30am – 5.30pm)

Job Summary:
The face-to-face IT Support role will be responsible for providing on-site technical support to customer users, resolving software and hardware issues, and answering IT related questions. This role requires strong problem-solving skills, a customer-centric approach, and the ability to communicate technical information clearly to non-technical staff.

Key Responsibilities:

• Provide and maintain exceptional customer service, ensuring timely, efficient, and professional responses to all customer inquiries and issues.
• Install, upgrade, support, and troubleshoot Windows or Mac operating systems and applications, such as Microsoft Office or other authorized desktop software.
• Diagnose and repair hardware issues on computers or facilitate the warranty process as needed.
• Utilize technical expertise to support corporate-issued desktop, laptop, and mobile devices, as well as network, email, and other related services.
• Offer ideas and solutions to prevent recurring issues that impact client computing support and overall employee productivity.
• Collaborate closely with remote IT teams to ensure system functionality and adherence to processes.

Qualifications:

• Diploma in computer science, Information Systems, or a related field.
• Minimum of 3 years of experience in IT support, particularly in deskside support roles, troubleshooting various PC software and hardware issues.
• In-depth knowledge of PC hardware, operating systems (Windows, macOS), software applications, and a basic understanding of IT infrastructure (network services, VPN, etc.).
• Exceptional troubleshooting and problem-solving abilities.
• Strong communication skills, with the capacity to explain technical concepts to non-technical users.
• Microsoft, Mac, or other relevant certifications are a plus.

Soft Skills:

• Exceptional customer service orientation and customer-focused abilities, combined with patience and a positive attitude.
• Ability to thrive in a fast-paced and demanding environment.
• Capacity to work independently and as part of a team, demonstrating initiative, self-motivation, and self-discipline.
• Effective prioritization and management of multiple tasks.
• Commitment to continuous learning and adaptability to new technologies.
• Fluent English communication skills.

Job Description:

· Support Commodities and Forex Trading Team.

· Collate pricing for the assigned commodities.

· Create framework and live monitoring platform of trading summaries.

· Summarize the trading statements from London Metal Exchange, Shanghai Futures Exchange, Chicago Mercantile Exchange.

· Prepare relevant trading summary reports.

· Basic analysis on the reports and statements from the Exchanges.

· Any other duties assigned by the management team from time to time.

Job Requirements:

. Diploma/Degree in Mathematics, Statistics, Finance, Engineering, Computer Science or equivalent.

. Entry Level are welcome to apply.

. No experience required as training will be provided.

. Basic knowledge in statistics, currencies, derivatives and financial instruments.

. Possess and demonstrate interest in China, London and US markets.

. Basic Knowledge of Reuters or Bloomberg systems will be advantageous.

. Able to speak/write in English and Mandarin (as need to liaise with clients from China counterpart who speak/write in Mandarin).

. Proficient in Microsoft Office is essential.

. Self -motivated and adapt fast paced in dynamic environment.

Duration: 1 year contract

Location: Raffles Place

Responsibilities

• Manage pipelines via channels such as sourcing, screening and referrals for multiple, complex searches to find and engage key technical talents of all levels.
• Collaborate closely with the Recruiting team (Recruiters, Coordinators, other Sourcers) & hiring managers throughout the recruitment lifecycle to ensure business's needs and goals are fulfilled.
• Develop a holistic business understanding and manage stakeholder relationships including HR, hiring managers, and external partners.
• Own and drive innovative sourcing strategies, initiate new projects and/or optimise current processes to improve recruiting process and efficiency
• Conduct complex data analysis and share up-to-date, accurate, and value-adding market intelligence to business leaders to support business growth.
• Prequalify potential candidates to determine their qualifications
• Own interview scheduling process and communicate logistics to both candidates and hiring teams
• Manage candidate communication throughout the recruitment process and providing feedback.
• Ensuring a great candidate experience and advocate company as a great place to work for all candidates.

Requirements

• Proven experience with research/sourcing tools (ie. Boolean, LinkedIn and other alternative sourcing techniques) to identify & engage passive candidates within the internet industry talent space.
• Strong analytical and problem solving skills with capability to analyze high amounts of data to support business strategies and decisions.
• Excellent interpersonal skills with the ability to build rapport quickly with stakeholders and communicate effectively across all levels of the organization internally, as well as externally.
• Sourcing experience in a high-volume environment (via search firm or in-house recruiting environment)
• Experience partnering with recruiters, hiring teams and external partners across different offices.
• Ability to contribute in a fast-paced work environment and prioritize multiple functions and tasks.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/details/10306

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Working location: Hillview
• Salary: $2,800 - $3,000 + Commission + Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Roles & Responsibilities

The successful incumbent will play an integral role in driving the Company’s overall strategies and initiatives and to support the Digital Platform’s roadmap, specifically to enhance and deliver the functions, features, and digital initiatives.

Job Responsibilities

The incumbent will be responsible for:

1. Handling of day-to-day operational tasks with quality standards and consistency

• Monitor, track and collect customer issues and provide system support to achieve customer satisfaction and frictionless experience on our trading platforms.
• Provide timely investigation of issues raised relating to online trading platforms, including dispute investigation and escalation.
• Perform change management activities such as raising JIRA tickets and providing timely customer communications and prompt updates.
• Monitor and ensure timely resolution of all customer issues in collaboration with relevant stakeholders (i.e. Client Services, Trading Representatives, Internal users, IT, etc).
• Manage service downtime, facilitate publication and communications of notices on all digital channels to clients and internal users.

2. Managing customer issues & system support

• Identify channel related issues and collate customer feedback.
• Perform first level investigation and resolve customer issues.
• Track and monitor issues to ensure timely investigation and resolutions.
• Liaise with vendor/service provider on customer resolutions in a timely manner.
• Prepare communications plan for online marketing campaigns and user engagement for service recovery.

3. Business process improvements on customer facing digital channels and functionalities

• Drive and execute process improvements and enhancements on all digital fronts with gold standards on customer and employee journeys.
• Monitor the Customers feedback/ratings on the digital channels to identify areas for improvement, define short term action points and long term fixes to remove pain points.
• Support Digital Channel’s projects and formulate new ways to improve and enhance the digital customer journey.
• Collaborate with cross functional technology & counterparties (including Operations, Client Services, Marketing, IT, Finance, Legal, Compliance, Risk, and others) to develop holistic, end-to-end digital solutions that fulfil customer and business needs.

4. Managing and being proactive in driving customer improvements initiatives

• Define business and user journey requirements for enhancements on online trading platforms to address user journey gaps.
• Prepare user requirements, functional specifications, process documentation, mockup screens and test scenarios/cases according to business requirements and objectives.
• Liaise with internal teams to ensure UAT testing, post-deployment verification.
• Ensure project timelines are met and scope performed according to requirements.
• Review, re-engineer and streamline existing processes in efforts to achieve process efficiencies, cost-savings and improved user experience.
• Prepare user training materials and user guide for user training.
• Formulate test strategies, perform and coordinate user acceptance testing with key stakeholders and seek for sign off.
• Provide post-implementation verification and support to ensure all issues are escalated and resolved in a timely manner.

5. Tracking of stats/data related to digital channels for periodic review

• Perform channel tracking and drive analysis through data.
• Use data to perform customer analysis and track customer satisfactions usage and pain points.

Job Requirements

To thrive and be successful in this role, you must have / be:

• Diploma holder and above preferably with knowledge and keen interest in technology and trading.
• Minimum 2 years’ experience in the trading platform support or technology industry
• Good understanding of Equities products, trading, and related processes.
• Experienced in performing user testing and verifications.
• Must be willing to work during Euro trading hours from 3pm to 12 midnight.
• Excellent communication skills and stakeholders management.
• A positive and can-do attitude in the work is a must.
• Able to work under pressure and fast paced environment
• May need to work beyond office hours, occasionally on weekends when required.
• Able to multi-task and prioritize work in alignment with Digital Platforms’ business objectives
• Customer-centric and think out of the box.
• Excellent analytical skills and problem solver.
• Self-motivated with a strong sense of ownership and accountability.
• Strong acumen in business process, requirements elicitation and documentation.
• Deliver results on time and with market standard quality.

Job Responsibilities:

• Compile and publish daily technical schedules that ensure rotation of show assignments.
• Ensure that maintenance works are carried out in a timely and efficient manner.
• Oversee and monitor team members during the execution of events and shows.
• Independently programme and operate ONE or more technical equipment and system* during medium to large scale technical rehearsals, events and shows.
• Independently operate TWO additional technical equipment and systems during small to medium scale technical rehearsals, events and shows.
• Maintain and carry out specialist repairs in ONE or more disciplines of equipment and systems as directed by the Technical Management.
• Train team members in daily operation shows, technical equipment and systems, in the areas on equipment operation and handling.
• Assist in identifying training needs.
• Ensure all aspects of RWS safety policies are strictly adhered to by both staff and external vendors.

*Technical equipment and systems include: Staging, Lighting, Sound, Audio-visual, Rigging, Show Control and Automation.

Job Requirements:

• Degree, Diploma, or WSQ Equivalent in a related discipline.
• With Degree, Diploma or WSQ Equivalent: 6-8 years of related industry experience required.
• Without Diploma or WSQ Equivalent: 8-10 years of related industry experience required.
• Related specialization in any area of Staging, Lighting, Sound, Audio-visual, Rigging, Show Control and Automation.
• Possess good interpersonal skills and people management skills.
• Flexible approach to working hours.

Join a major life insurer as a sales support for their Financial Advisory division and work with the sales leaders in ensuring all documentations including balance scorecards and fact find applications comply.

Key Responsibilities

• Perform checks on representatives’ fact-find forms.
• The checks are supplementary to what the sales leaders have reviewed.
• Pick out administrative errors including incorrect calculations, documentation inconsistencies and other administrative errors.
• Provide list of errors to sales leaders for their next action.
• Data entry of information into Excel for tracking and reporting purpose.

Experience

• Experience as a Financial Advisor or in sales admin support for Life Insurance
• Experience in reviewing fact find for Balanced Scorecard Framework is preferred but not mandatory

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

Role Summary:

The Technical Project Manager will oversee and manage technical projects related to the enhancement, replacement, and installation of innovative entertainment systems across the Resort. This role requires a strong understanding of entertainment technologies, excellent project management skills, and the ability to collaborate with internal teams, vendors, and contractors to deliver projects on time, within budget and to the highest standards of quality.

Job Responsibilities:

• Coordinate and chair design and project development meetings to define the performance and technical scope of proposed systems, ensuring follow-up actions are completed and documented.
• Plan, organize and maintain detailed project documentation, including specifications, site drawings, timelines, resource allocation, bills of quantities, and deliverables.
• Oversee vendor procurement by engaging internal teams, reviewing technical clarifications, evaluating vendor proposals, and ensuring required permits and reports are prepared.
• Supervise and track vendor execution progress, organize site access, and support installation activities while providing regular updates to stakeholders.
• Collaborate with teams to develop and execute site acceptance tests, final site inspections, and required project documentation, such as SATs and operational manuals.
• Facilitate training sessions and manage the project handover process to relevant teams, ensuring post-installation reviews are conducted.
• Monitor compliance with safety and operational guidelines, industry standards, and local regulations throughout the project lifecycle.
• Track project progress, manage payment stage approvals, and address any additional tasks or responsibilities as required.

Job Requirements:

• Degree, Diploma or WSQ Equivalent in a related discipline.
• With Degree, Diploma or WSQ Equivalent: 8 – 10 years of related industry experience required.
• Without Diploma or WSQ Equivalent: at least 10 years of related industry experience required.
• Proficiency in project management tools and methodologies with a proven ability to plan, organize and complete tasks in an acceptable timeframe.
• Knowledge of AutoCAD, Revit, or similar design software.
• Familiarity with Q-Sys, and similar audio networking platforms.
• Flexible approach to working hours with an ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience in entertainment equipment and systems including: Staging, Lighting, Sound, Audio-visual, Rigging, Show Control, SFX and Automation.
• Strong knowledge of industry standards and safety protocols.

Your new company

This is a multinational IT services firm.

Your new role

• Provide level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby.
• Support and/or drive disaster recovery response drills.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.

What you'll need to succeed

• Diploma/Bachelor's degree in computer science or other highly technical, scientific discipline.
• 1-5 years of Technical / Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem solving.

What you'll get in return

• Market competitive remuneration
• An exciting opportunity to be part of a global organisation

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Position: Technical Support Chemist (Segregation)

• Salary: S$3,200 – S$3,600
• Working Hours: 5 Days Monday to Friday: 8am to 5pm
• Location: Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport)

Requirements

• Degree in Engineering or Chemistry
• At least 2 years relevant experience

Job scope

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge.
• To constantly monitor improve the department performance.
• To conduct periodic review of existing workflows and procedures, and make recommendations for improvements and executing the improvement plans.
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution.
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions.
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff.
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly.
• To evaluate and develop new treatment methods and handling procedures for new and unknown wastes, and review of operation costs and regular update to management.
• To implement and supervise correct EHS practices within the department.
• To work with resale for arrangement of recovered products to minimize the storage.
• To prepare and analyse daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance.
• And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely.
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations.
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency.
• To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely.

Secondary responsibilities

• To undertake any other tasks assigned by the Management from time to time.
• As an ISO committee member, to develop and implement documents for operation procedures, such as SOP, RA and MOC, SWP and participate in auditing the various departments as an Internal Auditor

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Provide 24x7 operational support for all production practices including weekends and holidays for Bank Security Apps

• Ensure system availability 24x7. Perform system Recovery in the event of system incapacity or outages.

• Provide technical expertise to facilitate investigation of complex technical issues in a timely and efficient manner.

Skills/Requirement

• Possess strong understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion.

• Monitor System health check & work towards continuous improvement to prevent system issues by early problem detection. Automate the daily monitoring and manual operations to improve system resiliency and stability.

• Must have 4 years good working experiences as L2 Production or Application Support with strong skillsets of Linux and SQL

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Job duties:

• Liaise with Landlord on work permit application
• Support vendor and service delivery
• Maintain and support facilities by collaborating with contractors and vendors in adherence to all rules and regulations.
• Proactively attend to complaints or abnomalities and resolve the issues timely.
• Working closely with appointed Fire Safety Manager (FSM) to manage all fire safety matters of premises. Attend to all fire alarm activations and facility issues, identifying the cause with follow up reporting on a timely manner.
• Carry out routine inspection to look out for defects and mechanical & electrical faults. Coordinate or administer works to ensure all faults and defects are attended to and rectified.
• Maintain proper administration and documentation to support all maintenance activities and projects.
• Attend to facilities maintenance within Singapore office.
• Support receptionist
• Any other ad-hoc duties as assigned.

Requirements:

• At least 2 years of relevant working experience in facility management or related fields is preferred.
• Diploma in Facilities Maintenance and or Engineering or equivalent.
• Certified Fire Safety Manager will be an added advantage.
• A hands-on person who has knowledge of basic handyman work (eg. changing of lightings, troubleshooting electrical appliances, putting up of festive decorations, housekeeping etc.) and enthusiasm to be on the ground.
• Able to communicate and collaborate effectively with contractors/ vendors, as well as all office staff.

Person Specification

Skills

Client Focused

• Personable and engaging

• Communicates effectively and efficiently to internal and external stakeholders

• Build relationships and networks with both internally and externally wherever possible

• Demonstrates strong customer focus

• Demonstrates ability to work effectively with others

• Constructively handles disagreements to reach a resolution

• Ability to work with diverse groups/ personalities

Innovative

• Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights

• Seeks opportunities for improvements

• Handles situations and problems with innovation and creativity

Dynamic & Competitive

• Demonstrates high levels of energy in seeking out and achieving new goals

• Goes that “extra mile”

• Is a self-starter

• Shows evidence of being comfortable working in fast paced or pressured environments

• Enjoys a challenge and is able to escalate

• Does not give up easily

Open & Communicative

• Adapts communication style to suit audience

• Projects personal credibility

• Interacts confidently without being overbearing

• Ability to work effectively in a high pressure environment

• Keeps emotions under control in difficult situations

• Handles criticism constructively

Professional Integrity

• Able to demonstrate honesty, integrity and professionalism

• Promotes loyalty to TP ICAP and its principles

• Works ethically and shows respect for both professional and company values

Effective

• Excellent attention to detail, highly organised with a proactive approach

• Strong analytical ability and problem solving skills

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Requirement/Skillsets:

• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

EA License: R1873481

Company EA License: 11C4879

Office administration (20%)

Ø Manages the reception desk and handles post, courier and deliveries.

Ø Manages stationery and office supplies and ensures stock-management and cost-optimisation.

Ø Manages vendors and suppliers.

Ø Manages the office pantry.

Ø Attends to all filing.

Ø Implements all security directions for the premises.

Commercial support (80%)

Ø Provides assistance to the commercial teams.

Ø Manages the client database.

Ø Manages the relationship with overseas registered agents and provides updates of registers.

Ø Monitors all reports receivable from banks and asset managers for client trusts and companies.

Ø Contributes to monitoring of performance of client portfolios.

Ø Assists in the upstream work for preparation of client accounts.

Ø Assists the commercial teams in the preparation client reviews.

Ø Provides back-up for the commercial teams during periods of absence.

Calling all talented L2 - L3 Application Support Analysts!

Are you able to confidently prioritize and handle issues? Do you want to take charge of your work and claim ownership?

Our client is a UK Trading Firm that has been bounding up the ladder of Financial world. They have been acquiring multiple companies within commodities sector and have reported steady growth for 8 years consecutively- with their net revenue reported as USD $543 million in 2022.

With 36 countries globally and more than 1000+ employees, they have decided to expand their Singapore Application Support Team.

Quick Overview

As an Individual contributor, you will be taking charge of issues (L2-L3) for Hong Kong, Singapore, Australia, and New Zealand. You will be part of the 'Risk' team, liaising with traders, and working on risk files via down-stream applications, enrichment, and backlog from all the inputs.

This role will allow you to demonstrate your resiliency, your knowledge, and independency as you will be solely responsible for taking ownership of the issues. This is a role with high visibility and recognition.

Your necessary skills

• Minimum 8 years of experience
• Linux AND windows OS experience
• SQL
• PowerShell scripting OR Python. You should be willing to pick up PowerShell, and will be given time to learn
• Have prior experience working as individual contributor
• Take accountability for your work - be open and honest about what you know and don't know
• Open to all industries, but financial services is preferred

Job description

· Handling all corporate secretarial matters for a portfolio of Singapore and international companies

· Prepare necessary documents for AGM, EGM, resolution, striking off, XBRL and etc

· E-submission of return to ACRA and IRAS

· Any other Corporate Secretarial duties

Requirement

· Possess a Bachelor’s degree or diploma (preferred)

· Good understanding of corporate secretarial practices such as Companies Act would be an added advantage

· Good verbal & written communication in English and Mandarin. Able to interact with International and Chinese-speaking clients

· Preferably with a minimum of 2 years of experience

Job Description

Key Responsibilities:

• Responsible for the .NET, sharepoint & CRM application support and maintenance, with code fixing, enhancement and development.

• Responsible in end-to-end production support that includes managing incidents, service level, problems and releases.

• Responsible in performing application environment setup, installation, software upgrades and deployments.

• Involved in requirement and functional discussions, and assisting the business owners in formulating the requirement

• Application development for minor & major change request/enhancements

• Technical analysis of business requirements and estimation for development Tasks.

• Take responsibility in establishing standards, tools and methodologies to the project

• Implement new functions and changes to existing functions under consideration of the given parameters of the enterprise and solution architecture.

• Front client queries with regards to the application functionality and behavior

• Mentor, and guide junior developers

Role Requirements:

• Minimum of 8 years of experience in application development and maintenance

• Experience in Singapore Public Sector projects, especially maintenance project.

• Experience in GCC,GDC,GCC+ on azure, aws would be required

• Application design and development experience is required

• Experience of Dynamics 365 CRM capabilities and extensibilities

• Design & Development experience in Dynamics 365, .NET application, REST API and microservices development is a must

• Troubleshooting, investigation and analysis on issue, and solution

• Communications and presentation skills to articulate the solution or issue with business stakeholders

• In-depth knowledge of the Microsoft Dynamics CRM platform. Hands on experience in configuration, customization and extension of Dynamics CRM

• SQL Server 2008 or above with custom report experience through SQL Server Reporting Services (SSRS) and FetchXML

• .NET Framework Version 4.5 or above including strong WCF experience

• Knowledge of Web development, HTML, CSS, JSON, XML, Javascript and SQL

• C# and OOPS concepts

• Knowledge on Power platform components and hands-on experience on the same

Good to have:

• Microsoft Azure or AWS knowledge

• Experience of data integration and data migration projects

• Experience with defined frameworks (MVC, Entity Framework and Enterprise Library)

EA Number: 11C4879

1 year contract under employment agency payroll

Salary: Up to $5690 (company does not offer bonus)

Working location: Changi Business Park

Working Hours: 9am to 6pm

There is no shift however if any issues in production, the candidate must take ownership of resolving the issues.

For releases it will be weekend and candidate must be flexible to come to office on weekends to manage change releases. comp off will be given accordingly for the weekend support.

Skills and Experience Required:

• At least 2 years working in an L2 Application Support Environment

Core technical competency required :

• Linux; Unix Shell Scripting
• SQL (MYSQL/MSSQL)
• Java/Web-based (Troubleshooting & debugging skills)
• OpenShift/Docker

Role and Responsibility:

• To provide quality day-to-day L2 Production support for Java/Web-based application.
• To coordinate and support infrastructure maintenance activities.
• To manage implementations of new application releases, hering to the best practices of the release management process.
• To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
• To enhance existing support process to maintain/improve service level & quality.

Good to have experience:

1. AngularJS
2. ActiveMQ
3. Elastic Search
4. Application Monitoring Tools
5. CI/CD (Continuous Integration & Continuous Deployment)
6. Python
7. Microservices concept

• Experience in application implementation projects in financial institutions would be advantageous
• Strong analytical and problem-solving skills
• Ability to perform impact analysis in a structured manner
• Good verbal & written communication skills
• Proactive and able to work independently and under pressure
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers;

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

Maltem Singapore is currently seeking an Application Support Analyst for our Wealth Management Client.

Summary:

• The successful candidate will be responsible for supporting BAU Applications, maintaining Master Data Management (MDM) system, ETL processes, and data pipelines to ensure that data is accurately maintained and efficiently published to downstream on a real-time basis.

Skillset Requirements:

• Software Engineers who are comfortable to perform an Application Support Analytical role with an ability to read and support Coding related inquiries/tickets.
• Good SQL skill in Postgres/Oracle RDBMS.
• Good hands-on Software Development skills with experience in multiple data related projects and:
• Java
• Spring
• Maven
• Experience in unit testing and regression testing.

Good-To-Have:

• Familiar with DevOps tools, CICD cycle, and GitHub.
• Experience in Linux environment.
• Some background in AWS technologies will be advantageous.
• Previous experience in the financial or investment industry will be an added advantage.

Job Summary:

To provide a positive customer experience by addressing members’ enquiries, executing requests and resolving their feedback in a timely manner.

Responsibilities:

• Attend to email enquiries on Zohodesk, requests and feedback within SLA
• Responsible for membership administration such as processing suspension and reactivation of accounts, and termination of accounts
• Review and execute members’ requests such as transfer of membership, issuance of membership passes, processing of refunds and other account-related matters

· Work closely with various departments, namely Sales, Operations and Finance teams to resolve members’ enquiries or requests pertaining to account matters

· Other administrative duties assigned on ad-hoc basis

Requirements:

· Minimum Diploma in any discipline with strong customer service background

· Fresh graduates are welcomed to apply

· Good oral and written communication skills in English

· Able to multi-task, is detailed-oriented and resourceful

· Excellent organizational and time management skills

• Benoi
• Salary Range : $2500 - $3000
• Contract till July 2025
• Monday to Friday (7.30am to 5pm)

Job Description

• Perform IT inventories check and update of Assets in TrackCSM
• Provide Administrative support for IT Assets and Maintain Records of IT equipment
• Perform PC setup, installation and deployment
• Perform Windows 11 upgrade

Job Requirements

• Minimum Diploma in IT
• Fresh graduates are welcome to apply as training will be provided.

If you are interested, please click "Apply Now".

Thank you for your application and we regret that only shortlisted candidates will be notified.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.”

P-Serv Pte Ltd

EA License No: 90C3494

Uma Maheswari | Registration No. R2092012

You may also reach me at + 65 81278347 for further information.

Your new company

This is a multinational investment bank.

Your new role

• Support Front Office applications and electronic trading applications as well as deliver on critical business driven projects and initiatives for ESG governance team.
• Support core business processes covering portfolio construction, order generation, order management, trade execution, trade confirmation and trade settlement.
• Responsible for managing Incidents, major incident, problem and change management related activities.
• Understanding of Software Development Life Cycle (SDLC).

What you'll need to succeed

• 5-7 years of relevant experience.
• Hands on experience with operating systems like UNIX/LINUX. Advanced understanding and ability to write scripts in Perl, Shell, Python, PowerShell.
• Advanced Database/SQL skills - ability to write stored procedures. Good to have exposure to Snowflake.
• Good understanding of Equity/Derivatives/FX trade life cycle, electronic trading, FIX and accounting.

What you'll get in return

• Market competitive remuneration
• An exciting opportunity to be part of a global organisation

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

• Prepare and implement commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Make sure the organisation’s contracts and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Business/Finance/Maritime or equivalent
• At least 1 years of experience in Oil Trading industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996