Calling all talented L2 - L3 Application Support Analysts!

Are you able to confidently prioritize and handle issues? Do you want to take charge of your work and claim ownership?

Our client is a UK Trading Firm that has been bounding up the ladder of Financial world. They have been acquiring multiple companies within commodities sector and have reported steady growth for 8 years consecutively- with their net revenue reported as USD $543 million in 2022.

With 36 countries globally and more than 1000+ employees, they have decided to expand their Singapore Application Support Team.

Quick Overview

As an Individual contributor, you will be taking charge of issues (L2-L3) for Hong Kong, Singapore, Australia, and New Zealand. You will be part of the 'Risk' team, you will be working on risk files via down-stream applications, enrichment, and backlog from all the inputs.

This role will allow you to demonstrate your resiliency, your knowledge, and independency as you will be solely responsible for taking ownership of the issues. This is a role with high visibility and recognition.

Your necessary skills

• Minimum 8 years of experience
• Linux AND windows OS experience
• SQL
• PowerShell scripting OR Structured Language (Java, Python, C++). You should be willing to pick up PowerShell, and will be given time to learn
• Have prior experience working as individual contributor
• Take accountability for your work - be open and honest about what you know and don't know
• Open to all industries, but financial services is preferred

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

This role will be under the Mobile Industrial Robot (MiR) division.

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

• Resolve escalated customer support cases by collaborating with regional support engineers, MiR R&D and external partners.
• Establish a close collaboration with the call center team based in Cebu, Philippines. Ensuring their competencies are improved over time and as new MiR products are released.
• Review open support cases and distribute them in the global support team
• Resolve cases according to standard operating procedures (SOP)
• Review and approve hardware return and replacement requests (RMA)
• Escalate any new observations to closest manager according to SOP.
• Escalate new product issues and feature requests.
• Keep up to date on all assigned cases according to SOP
• Support R&D (E.g. Coordinate testing and release of new/reworked software and hardware with R&D)
• Support Application team (E.g Wi-Fi analysis and reports)
• Technical guidance and review of documentation in collaboration with Tech Comm.
• Training and support of regional support engineers and call center team via documentation, webinars and on-site training.
• Training of partners and end-customers in the MiR Singapore office or on-site.
• Maintenance and repair of robot set up in the MiR Singapore office.
• Prepare and perform robot demos and presentations in collaboration with Sales, Marketing, and Product Management at the MiR Singapore office.
• Review and discuss the performance of the MiR call center team with their management.
• Ensure up-to-date Standard Operating Procedures (SOP) for the MiR call center team.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• BSc in Engineering – Electronics / Robotics / Mechatronics
• 1-3 years experience in R&D or technical support roles
• Good communication skills
• English at negotiation level
• General IT skills and competent in Microsoft Office products
• Customer service training
• Customer service focused
• Technical/diagnostic ability and analytic approach
• Good cultural understanding
• A team player
• Able to navigate in a constantly changing atmosphere
• Independent and able to take initiative within own area of responsibility

Professional competences - “nice to have”:

• MSc in engineering
• Broad knowledge of engineering subjects (mechanical/electrical/mechatronics)
• WiFi/Network architecture knowledge
• Prior experience at production facilities, warehouses, factories that operate robots
• 2nd language besides English (Chinese, Japanese, Korean etc.)

Benefits

Teradyne offers a variety of robust health and well-being benefit programs, including outpatient medical, flexible benefits, company insurances, paid vacation & holidays, tuition assistance programs, and more.

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Jobs Responsibilities

• Support underwriters in reviewing documents, processing applications, and determining acceptance or rejection based on company guidelines.
• Assisting with underwriting various products, triaging inquiries, preparing underwriting information, and ensuring compliance with regulations and guidelines
• Other adhoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Working Location: Changi
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Position: Desktop Support Engineer (Band 1)
Working Location: Jurong / Changi
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets

We are seeking a System Engineer for our client ST Engineering.

Responsibilities

· System Engineering Design

· Generating Test Plan & Procedures

· Sourcing and Procurement of System Hardware

· Planning and Setting up Test Lab

· Conduct Factory Acceptance Test

· Lead Installation, Checkout, Integration and Testing (ICIT) at customer’s sites

· Perform Troubleshooting and Resolving System Faults

· Perform On-Site Acceptance Test

· Lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

· Degree in Electrical & Electronics Engineering / Computer Science or equivalent

· Minimum 2 to 3 years working experience in industry

· Experience and knowledge in Infocomm Technology, RedHat Linux, Virtual Environment, Network Security is preferred

· Computer literate e.g. MS office, Visio

· Excellent Oral and Written Communication Skills

· Excellent Time-management

· Good Learning Capability

· Working location is in Jurong East

· Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

$2,400 to $3,400
5 days
9am-6pm
Office location: Bukit Batok
Working location: Singapore Islandwide - Client site

Job description:

• Works with engineering, sales, and ops staff to understand standard component fabrication techniques, standard composite materials to use, and current demands of our customers to formulate design details for the sales staff and our customers.
• Responding to requests for technical queries with detailed analysis of the building management system, planning of project schedule and execution.
• Handle ACMV related equipment controls including control logic programming
• Check and ensure all installations conform to project specifications, and be able to manage system applications, drafting, database generation and commissioning of the systems
• Effective handling of project reviews and handling by conducting FAT(Factory Acceptance test), SAT(Site Acceptance Test).

Requirements

• Candidate to possess with a ITE, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• On job training provided

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Duration: 1 to 1.5 months

Working Locations: Metropolis (Main) + Jurong island (Suraya), Bukom (Bus pickup availability for Jurong island/ Bukom)

Working Hours: Mon to Fri, office hours

Salary: Up to $2700

Job Description

• Provide basic IT support for internal users
• Responsible for maintenance of all mechanical and rotating equipment
• Provide documentation to ensure all equipment, technical records and drawings are updated to reflect the latest changes, proper and correct procedures are followed, configuration and software changes to mechanical equipment are documented, archived, and backed up for recovery.

Requirements:

• NITEC in Engineering or IT related discipline
• Flexible with roaming to multiple sites
• Candidates with both Engineering & IT experience (Technical Interview) required
• Knowledge of local regulatory requirements from Ministry of Manpower for workplace safety and equipment governance is an advantage.
• Experience in field work interfacing and stakeholder’s engagement.
• Excellent communication, analytical, problem-solving, and troubleshooting skills.
• Able to work in Team environment as well as standalone when need arises.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

Working Days: 5.5 work week scheduled by manager, need to be able to work weekend. Alternate week: 1 day off, 2 days off

Working Timing: 9am – 6pm / 12pm – 9pm / 2pm – 11pm

Working Location: Around Singapore as job requires frequent movement of different carparks for checking

Candidate Requirement

Require to own a vehicle for work (either motorcycle or car)

- Able to work shifts.

- Able to work on weekends and Public Holidays

- Own a motorbike

Responsibilities & Duties:

-Patrol carparks and ensure smooth operations

-Handle and report any illegal parking or activities in the carpark

-Carry out enforcement activities (wheel clamp and negotiation)

-To cover carpark personnel in short notice

-Ensure nets machine receipt rolls are topped up

-Any adhoc duties as assigned

Retail Sales cum Tech Support

• Working Days & Hour : Monday-Saturday [ 10am-7.30pm ]
• Location: Rochor
• Salary: $2000 +

Requirements:

• Proven experience as a technician or other customer support role
• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues

Job Scope:

• Serve as the first point of contact for customers seeking technical assistance through walk ins, over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Assist in onsite installation/service
• Assist in RMA processing
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Job Responsibilities:

• Sales support in preparing quotations and proposals
• Coordinate project manage and coordinate with internal , manage lead time
• Receive payments, issue reminders and follow-up on outstanding account
• Prepare marketing tools for designers
• Prepare sales report
• Ad-hoc sales support duties
• Client Relationships: Build and maintain strong relationships with key clients, ensuring exceptional service and satisfaction.
• Excellent Career Advancement, Bonus, Holidays

Requirements:

• Proficient in Microsoft office & computer skills.
• Interest in Administrative tasks & Sales related matters
• Possess a keen to learn attitude and is a team player
• Fresh Graduates are welcome to apply :)

Key Responsibilities:

1. Application Support:

o Provide second and third-level support for Java-based applications.

o Diagnose and resolve technical issues in a timely and efficient manner.

o Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.

2. Troubleshooting:

o Analyze, identify, and resolve complex software issues.

o Debug and troubleshoot Java code to fix defects and performance issues.

o Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

3. Collaboration:

o Work closely with development teams to understand application functionalities and dependencies.

o Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.

o Communicate effectively with customers and stakeholders to provide updates and resolutions.

4. Development and Maintenance:

o Participate in the development and deployment of application updates and enhancements.

o Write and maintain documentation for application support processes and procedures.

o Contribute to continuous improvement initiatives to enhance application support and performance.

5. Incident and Problem Management:

o Manage and prioritize incident tickets and service requests.

o Escalate critical issues to appropriate teams and ensure timely resolution.

o Conduct root cause analysis and provide recommendations for preventing future incidents.

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.

• Experience: Minimum of 5 years of experience in Java development and application support.

• Technical Skills:

o Proficiency in Java and Java EE technologies.

o Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).

o Experience with databases (SQL, Oracle, MySQL) and writing complex queries.

o Familiarity with version control systems (Git, SVN).

o Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.

o Experience with monitoring tools and logging frameworks.

Job Description :

* Work closely with and provide I.T support for OTC (Over the Counter) oil products desk

* Offer L1 technical support to users via phone, remote assistance, and email.

* Manage the escalation, tracking, and resolution of incidents, service requests, and problems professionally and promptly.

* Manage and support organizations’ IT infrastructure, security systems and telephony.

* Develop, implement, and update IT policy, operating procedures with best practices.

* Assess and enhance IT infrastructure solutions to meet business needs.

* Assist with computer and software issues like Microsoft, servers, and security.

* Provide on-site support as required.

* Assist with other administrative tasks when needed.

* Technical Support: Provide technical assistance and support to end-users, both remotely and in-person, to resolve hardware, software, and network-related issues.

* Troubleshooting: Diagnose and resolve technical problems, including but not limited to computer malfunctions, network connectivity issues, and software glitches.

* Hardware and Software Maintenance: Maintain, repair, and upgrade computer systems, peripherals, and software applications, as necessary.

* User Training: Offer training to end-users on how to use hardware, software, and other IT tools effectively and securely.

* Backup Recovery: Set up and manage data backup solutions and ensure data recovery procedures are in place.

* Inventory Management: Keep track of hardware and software inventory, including licenses and warranties, and perform regular audits.

* Vendor Liaison: Communicate with external vendors and service providers to resolve technical issues and procure necessary equipment.

Job Requirements:

* Minimum Diploma / Degree in Informatics, Computer Science, IT Engineering or Equivalent

* Proven experience in IT support, preferably in a help desk or technical support role, especially on the trading floor - will be a plus.

* Should candidates have experience in the brokering industry (Oil & Gas), knowledge in - ICE, CLoud9, IPC, MFC Setups; is preferred.

* Proven and strong troubleshooting ability’s

* Excellent communication skills, both written and oral

* Office 365 support experience

* Good knowledge of windows server 2019 and above

* Active directory administration

* Experience of Azure hybrid environment

* Understanding of DNS and DHCP

* Good knowledge of networks and networking

* Ability to work on new tasks and to be able to research unaided

* Experience in Remotely support users

* Experience in working in a highly secure domain

* Excellent understanding of hardware and software

* Knowledge of FortiGate’s (nice to have not essential)

* Experience of supporting users with SharePoint

Job purpose

To monitor and maintain the networks, application softwares and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

· Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

· Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

· Administration and management of physical and virtual servers (patching, updating etc.).

· Administration of user accounts (Active Directory, LDAP).

· Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

· Repairing equipment and replacing parts as required.

· Managing backup jobs.

· Providing support, including procedural documentation and relevant reports

· Supporting the roll-out of new applications.

· Maintaining records of software licenses.

· Managing IT Assets, inventory and other IT supplies.

· Source and co-ordinate with vendors for procurement, maintenance and support issues.

· Testing and evaluating new technology.

Requirements

· Proven 3 – 4 years of hands-on experience working in an end-user IT Support role or computer operations environment.

· Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

· Required technical troubleshooting skills for Windows 10, 11.

· Knowledge on Windows Server 2012, 2016 and 2021.

· Managing of Action Directory and User email accounts, Symantec Endpoint Protection and Veritas Backup Exec Virtualisation preferably VMware.

· Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

· Support for handheld smartphones and tablets.

· Monitor and ensures compliance with company’s IT Security policies.

· Patch management.

· Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

· Willingness to take ownership of task and express interests in learning new technologies and systems.

· Cyber-security background will be an added advantage.

Working conditions

· Singapore based.

· 5.5 work days / alternate Saturday

Job Description:

• Assists Educator to monitor and supervisors the children in the classroom, on field trips, meal times and other activities; or may monitor the class when Educator is otherwise occupied with parents
• Assists in providing routine care such as transition, bathing, feeding, diapering, toileting, dressing and napping and must be familiar with the steps and procedures in carrying out the routine care
• Ensures that the environment is clean, safe and healthy
• Assists in health check, visual screening and temperature taking
• Performs cook or cleaner duties whenever necessary

Requirement

• Diploma/Bachelor's Degree in Mechanical Engineering or related
• Highly motivated and driven
• Strong interpersonal and communication skills.
• Team player
• 5 years of releated working experience

Role & Responsibilities

• · Create weekly performance reports.
• · Research the latest technology trends and assist in developing new products.
• · Develop relationships with clients.
• · Provide client support concerning any issues or questions about the products.
• · Help ensure client retention and satisfaction.
• · Update internal teams with product status presentations.
• · Discover cross-selling opportunities while reviewing customers’ design needs.
• · Acquire robust technical knowledge of all products and specifications.
• · Provide sales engineering support on products and services as needed.
• · Explain products and assess customers' new equipment, products, or services needs.

Job Requirements

1. Possess a bachelor’s degree or above in financial management, accounting, or a related field recognized by Singapore.

2. Have financial work experience in the technology, business services, or financial services industry, with priority given to those with experience in local Singaporean companies or multinational corporations.

3. Have 2-3 years of work experience in financial management or management accounting.

4. Have a deep understanding of SFRS or IFRS accounting standards and be familiar with the practical operation processes of ECI and ANNUAL FILLING.

5. Have good communication and collaboration skills in Chinese (Mandarin or Cantonese), able to communicate smoothly with international teams, and effectively execute headquarters’ requirements in a timely manner.

6. Have a good sense of business and tax policy sensitivity and judgment, pay attention to industry tax policy dynamics, and provide valuable financial and tax advice to the company.

Responsibilities

1. Responsible for the review and accounting of the company’s income and expenditure, ensuring compliance and accuracy in accounting treatment and archives.

2. Prepare individual and consolidated financial statements monthly.

3. Responsible for the company’s tax support and declaration work, ensuring that the company’s tax work strictly follows Singaporean regulations and processes.

4. Capable of handling relatively complex financial and tax issues, ensuring the realization of the company’s financial goals.

5. Interface with external agencies such as Singapore ACRA, IRAS, AR (Registry), auditors, and banks, and maintain good communication.

6. Act as a financial communication bridge between Singapore and the China headquarters, accurately convey information, and execute the financial requirements of the headquarters.

1. Singaporean Citizen or PRs is preferred

2. Those who have many years of working experience in the post of ADMINISTRATIVE SUPPORT ASSISTANT or ADMINISTRATIVE ASSISTANT OR SUPERVIOR n Singapore are preferred

3. Can handle drive a car for boss and other related administrative secretarial work and so on.

4. Manage the company's administrative and personnel matters, and be responsible for the company's document management

5. Assist the work tasks arranged by the boss

6. Work six days a week, with overtime and other work arrangements assigned by the manager.

Interested applicants please email your resume at [email protected] or contact us at +65 86969408. Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Provide general administrative support to senior management, including scheduling meetings, managing calendars, and preparing documents
• Handle correspondence, emails, and phone calls on behalf of corporate executives
• Organize and maintain filing systems, both electronic and physical, ensuring documents are easily accessible
• Assist in planning and coordinating corporate projects, ensuring deadlines are met and tasks are completed
• Collaborate with cross-functional teams to ensure smooth execution of corporate initiatives
• Assist in organizing corporate events, meetings, and conferences, including booking venues, coordinating catering, and managing logistics
• Prepare meeting agendas, take minutes during meetings, and follow up on action items with relevant stakeholders
• Compile and analyze data for corporate reports and presentations
• Build and maintain relationships with key internal and external stakeholders

JOB REQUIREMENTS

• Minimum Diploma and above
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management tools
• Ability to work independently and manage multiple priorities simultaneously
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278