Manage the IT Support and staff to provide 1st level technical support;
Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work.
Act as a further escalation point for unresolved or escalated cases.
Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles
Report to SD managers on any issue that could significantly impact the business
Take overall responsibility for incident management and request fulfilment (if any).
Ensure staff take ownership of user problems and be proactive when dealing with user issues.
Ensure all calls and emails are logged in the Service Desk logging system.

To have a minimum of 3-year end-user support experience, desktop or technical service desk.

To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
Familiar with Service Desk day to day Operation.

As the Family Support Officer, you will be responsible to implement initiatives to strengthen attendance and social support for children and their families. This includes monitoring and analysing attendance records and other data to identify those requiring more support, engaging and building strong rapport with the parents, and working closely with them to identify and overcome barriers to improving attendance. You are to also work closely with various Social Service Agencies to ensure the children and their families receive the social support required.

Job Role & Responsibilities

• Carry out regular and effective engagements with parents:To plan ahead engagement strategies and carry out engagements with parents of identified children. You are to also assist the parents in carrying out action plans to overcome barriers to regular school attendance, working with the preschool teachers and other community agencies where useful. To propose and work closely with other departments on the development of necessary materials and resources to support preschool attendance, parenting and provide better social support to children.
  
• Case management and monitoring:To keep track of progress of all cases, reviewing and calibrating strategies in working with parents for better school attendance. To adopt a systems approach in identifying barriers to better school attendance, and work closely with the teachers and other community agencies to address them. To refer and/or work closely with other Social Support Agencies to ensure the children and their family receive the social support needed.
  
• To work closely with community agencies:To work closely with community and Social Service Agencies to provide holistic social support to children and their families in the course of working with them to improve school attendance.
  
• Data management and Reporting:To regularly monitor attendance records of children in E-Bridge centres and identify children for close follow up and case management to improve attendance. To prepare regular reports of cases and attendance tracking for discussions with supervisor and management. To support the department in meeting any reporting, service delivery requirements and submission of progress reports.
  
• Reviewing of initiatives and strategies to support the learning and social needs of children:To support the department in regular reviews of programmes, initiatives and strategies to ensure the learning and social needs of children. To assist in the implementation of new programmes and initiatives.
  

Job Requirements

• Diploma/degree in Social Work with minimum two years of experience working with families in a social community setting/preschool;
• Preferably be registered as a member with the Singapore Association of Social Workers

• Ensure the proper operation and maintenance of all production systems and services managed by Service Operations.
• Provide high-standard incident and problem management support, coordinating resolution efforts with the appropriate resolver teams.
• Minimize system downtime by ensuring prompt escalations to specialized internal and external resolver groups, adhering to customer contracts, SLAs, and monitoring requirements.
• Escalate unresolved issues to the next level for further investigation and resolution.
• Perform analysis, define requirements, document changes, and verify enhancements for applications and systems.
• Deliver onsite user support during service cutovers to ensure a smooth transition.
• Continuously document lessons learned, known errors, and operational knowledge to improve service delivery.
• Investigate problems by reviewing error logs, reporting faults, and recreating issues in a staging environment.
• Be available for escalations and support on a standby basis when required.

Requirements:

• A minimum of 3-5 years of experience in working with or providing support for application products (e.g., User Portals, Application components).
• Proficiency in operating systems such as RHEL 7/8, RHEL HA, and Windows.
• Experience with Java debugging and scripting languages like PERL, BASH, and Python.
• Solid knowledge of SQL databases with the ability to troubleshoot related issues.
• Familiarity with various data types, including APIs, APP, PNR, and DCS, is a plus.
• Strong understanding of XML data structures.
• Experience in the travel domain is preferred.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25020

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Are you a detail-oriented individual with a knack for organization and a passion for supporting a thriving team?

We are looking for a Corporate Admin Support to join our vibrant and fast-paced environment. This role is perfect for someone who loves to keep things running smoothly and enjoys being the backbone of a successful team.

Responsibilities

• Assist in managing the end-to-end new hire induction experience
• Scheduling and coordinating meetings, and preparing minutes that capture all the important details.
• Track and monitor key tasks and top talent
• Support performance management implementation
• Consolidate monthly reports and track data
• Upkeep organizational charts and appointments
• Take on ad hoc duties with enthusiasm and a can-do attitude, always ready to lend a helping hand.

Requirement :

• A minimum of Diploma or equivalent, with a strong foundation in administrative tasks.
• Proficiency in Microsoft Office Tools, especially MS Excel and power point a must , to handle data and create reports with ease.
• A team player with excellent communication skills, capable of interacting with people at all levels and building strong working relationships.

Why You'll Love Working With Us:

• Be part of a supportive and collaborative team that values your contributions and encourages your growth.
• Enjoy a dynamic work environment where no two days are the same, and there's always something new to learn.
• Take pride in knowing that your work directly supports the success of our team and organization.

• MNC
• Industry Leader
• Permanent Position
• Proven customer service experience, preferably within Food industry

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Sales Support Coordinator.

RESPONSIBILITIES:

• Provide sales support to the sales team in administrative area
• Support sales persons in back-office tasks (tenders, orders, quotations, documents and CRM) and customer inquiries
• Prepare and tabulate daily/ weekly / monthly sales reports for the sales team and MD
• Monitor inventory movement vs sales forecast and update into the system
• Customer relationship management
• Support in organizing customer visits, meetings etc.
• Gather feedback from customers and report to the sales team
• Work with the other depts to enhance the customer service support
• Assist in other ad-hoc assigned duties

REQUIREMENTS:

• Diploma in Business, Supply Chain or any relevant disciplines
• Minimum 2 years' experience as a sales admin
• Proficient in Microsoft office applications
• Customer service oriented with good communication skills
• Able to multi-task and able to be delegated and taking instructions well

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Summary

Purpose of job

Provide leadership in developing, implementing, and evaluating evidence-based dementia and caregiver support programmes. Supervise the team’s clinical practice, lead outreach efforts, and engage stakeholders to ensure person-centric service delivery. This role supports the rollout of non-pharmacological services for persons with dementia, covering preventive to intervention work, in collaboration with partners and volunteers.

Key Responsibilities Areas

• Provide leadership in developing, implementing, and evaluating evidence-based dementia and caregiver programmes to ensure holistic and person-centric service delivery.
• Case Management of mental health and dementia-related cases, overseeing care coordination, case planning, psycho education, referrals, and multi-disciplinary interventions.
• Deliver psychotherapy, psychoeducation and care planning support for clients and caregivers after diagnosis from primary and tertiary healthcare settings
• Build and maintain networks with stakeholders, community partners, and agencies to enhance care support and service linkages.
• Supervise and guide the care team through individual and group supervision, ensuring adherence to service protocols and best practices.
• Provide clinical direction and monitor the care team’s practices to ensure high-quality service coordination and linkage.
• Develop and review care plans, workflows, communication processes, and service manuals for continuous service improvement.
• Oversee the training and professional development of the care team, monitoring competencies and performance to support growth.
• Prepare regular administrative reports in line with service requirements and programme goals.
• Plan, implement, and evaluate groupwork and outreach initiatives for clients and caregivers.
• Undertake any additional duties as assigned by the Head of Community Mental Health and the Executive Director.

Requirements

Experience:

• Relevant experience in mental health and dementia care, including case management, groupwork, programme development and community engagement
• Proven experience in supervising and leading teams to deliver high-quality services.

Qualifications:

• Graduate Diploma, Bachelor's, or Master's degree in Social Work, or
• Nursing or Relevant Allied Health Qualifications

Others:

Required travelling for home visits to different locations in service boundary.

Competencies

• Knowledge in case management for various mental illnesses, person-centric care, dementia, and disease management.
• Team player with strong interpersonal and communication skills.
• Preferably bilingual and knowledge of dialects will be an added advantage.

Please send in your CV with expected salary to [email protected]

Only shortlisted candidate will be notified.

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Title: Senior Consultant, IT PMO Support (JP Speaking)

About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.


Responsibilities:

• Provide PMO support for the core banking system project for our financial services client.
• Formulate and execute communication-related rules and mechanisms to ensure effective collaboration between the Japan headquarters and the Singapore branch.
• Define and implement reporting standards and methods for tracking project progress and deliverables.
• Create and manage task management frameworks, including the master schedule and Work Breakdown Structure (WBS).
• Oversee issue, risk, and To-Do management to ensure timely resolution and follow-up.

Requirements:

• Min. Bachelor’s Degree in IT or any relevant field.
• Min. of 8 years of relevant working experience in IT PMO support.
• Experience working in the IT department at a Japanese bank.
• Proven experience as a communication hub between Japan headquarters and non-Japan branches (e.g., Singapore or other regions).
• Possess strong business communication skills in both English and Japanese languages (to liaise with Japanese speaking stakeholders and clients).
• Team-oriented with the ability to handle conflicts and negotiation scenarios.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

This role is about problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets.

Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.

You will work with the very latest technology in low latency trade execution across Global Exchanges, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and in public cloud environments.

This is a technical role based in our Singapore Downtown office. supporting our global client base and working as part of a global team, in which communication is key – both with clients and with colleagues across multiple teams and time zones.

You will be required to:

● Respond promptly to support requests and enquiries from clients.

● Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.

● Support customers and resolve issues related to order management, risk management, exchange market data and exchange connectivity.

● Conduct in depth analysis of complex order and trade histories.

● Work directly with new customers to coordinate the deployment and configuration of the company’s trading applications.

● Manage distribution and installation of software enhancements and upgrades.

● Work directly with various exchanges and our software engineers to test and conform new software releases including UAT testing.

● Work with our infrastructure team to test and complete various server and network upgrade projects.

● Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

About you

● Have a Computer Science, Engineering, or related technical degree.

● Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.

● You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.

● Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.

● Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.

● You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.

● You may have previous experience supporting applications that connect to any of the major global derivative’s exchanges such as CME, EUREX, ICE, ASX, SGX or JPX and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.

● Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.

● Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

How to Apply

Please email your CV to [email protected]

This is a temporary hourly-rated position attached to a Community Club in the West. Location: Jurong area

Duration: 06 months

Job Scope

– Answer enquiries from members of the public, actively promote and market CC activities, courses and events available at the CC to customers and to attract new customers to the CC.
– Work with the CC team to support CC services and manage CC customers.
– Provide administrative support to the Constituency Office (CO) and Grassroots Organisations (GROs).
– Initiate and implement activities, programmes and services to meet the needs of the community at the CCs and RCs.
– Perform other duties as assigned by the Supervisors.

Requirements

-Possess pleasant and positive personality and enjoy interacting with people from different backgrounds

-Have good communication and computer skills

-Physically fit

Retirees and students are welcome to apply

Working Hours/Days

Monday to Sunday, 5 day week
AM shift: 9.30am to 6.30pm

PM shift: 1pm to 10pm
Off day & Rest day: 2 days per week, one weekday and one weekend off

Hourly Pay $11.00

To Apply

WhatsApp resume: 8023-1992 OR

Email resume: [email protected]

Optimum Solutions (Registration Number: 199700895N)is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Job Description:

Mandatory is : Java Application Support + Unix Shell Scripting + Banking

Key Requirements:

• Overall 06+ years Application Support or Production Support experience is a must
• Must have hands-on experience in Unix, Java, JEE, Control M.
• Must have recent Java Application Supporting experience.
• Must have Java design, development and support Hands-on experience.
• Recent working experience in banking or financial domain is a must.
• 04+ years hands on experience on Unix shell scripts and proficiency in using Linux/bash shell.
• Hands on technologist with immense interest in trying out new architectures, frameworks, programming languages or concepts.
• Experience in development of Microservices using Spring boot
• Exposure to following:
  • Apache Camel integration framework, XML, SOA Architecture, Object Design and Modeling, DevOps (Git, Jenkins, Maven, Artifactory, Sonarcube, etc.), Axway API gateway, Intellij
• Experience with using RDBMS (Oracle / Maria DB / SQL Server) and at least one of NoSQL (Mongo) database.
• Implementation knowledge of design patterns,Transaction handling and Oops concepts
• Experience in developing with testing frameworks such as Junit, Mockito.
• Hands on experience on shell scripts and proficiency in using Linux/bash shell.
• Understanding of Continuous build and Integration methodologies.
• Experience in integrating and using wide variety of open source technologies and cloud services
• Go getter attitude in getting things done with minimal supervision
• Able to work extended hours and over weekends to support Prod releases / investigation of Incidents
• Experience in Kotlin / Android development is a Plus.
• Domain – Banking

Key Responsibilities

• As a Level 3 Production Support Developer need to Investigate production incidents for root cause; fix defects raised in production environment and support development for CRs.

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Job Description

• Industry/ Organization Type: Marine/ Oil & Gas
• Position Title: Sales Support cum Marketing Coordinator
• Working Location: Loyang (Transport provided)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Up to $4,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process purchase orders, raise COP forms, and perform stock reservations.
• Issue purchase requisitions for equipment and accessories; submit for approval.
• Communicate with customers, manufacturers, and suppliers to track shipments.
• Expedite receivables, deliverables, and prepare material take-off schedules.
• Coordinate with Warehouse and Logistics for timely delivery.
• Handle customer inquiries on prices, stock, and complaints; ensure follow-up.
• Assist in drafting proposals, quotations, and price negotiations.
• Maintain organized filing and perform ad-hoc duties as assigned.
• Organize and coordinate events like exhibitions, seminars, and dealer meetings.
• Prepare marketing collaterals and update website content.
• Liaise with trade magazines and media agencies as needed.

APPLY NOW!!!

• At least GCE “O” level with minimum 5 years of related working experience.
• Proficient in MS Office.
• Experienced in ERP system, preferably NetSuite, will be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71092 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Desktop Support to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Desktop Support:

• Provide operational support and administration for IT systems, ensuring smooth system and storage infrastructure performance.
• Monitor all aspects of the infrastructure to identify potential service issues or gaps and maintain clear visibility across the region.
• Troubleshoot and resolve technical issues, collaborating with multiple vendors to identify root causes and implement solutions.
• Maintain accurate and up-to-date documentation of system configurations in the knowledge base.
• Assist in implementing infrastructure changes, performing routine maintenance, and managing component upgrades.
• Conduct regular data backups and support disaster recovery operations to ensure system continuity.

Requirements:

• Diploma in related field
• Minimum 1 year of relevant experience
• Comfortable with 1 year contract (convertible / renewable)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

About Us:

Smartpaw is revolutionizing pet care with innovative, tech-driven solutions designed to enhance the lives of pets and their owners. We're expanding our team and looking for a proactive Admin Assistant to help us manage our growing operations.

Job Summary:

This role is a unique blend of warehouse duties and customer-facing responsibilities. You will play a crucial part in ensuring our customers have a positive experience from purchase to delivery and beyond. A key part of this role will require you to make deliveries using a company vehicle, so a valid driving license is essential.

Key Responsibilities:

E-commerce Packing:

Accurately and efficiently pick, pack, and ship online orders.

Verify order details, ensuring the correct items and quantities are packaged.

Maintain a clean and organized packing station.

Adhere to packaging guidelines and quality standards.

Assist in inventory management and stock replenishment.

After-Sales Support:

Respond to customer inquiries regarding order status, shipping, and returns.

Process returns and exchanges efficiently.

Resolve order discrepancies and address customer concerns.

Customer Support:

Provide exceptional customer service via phone, email, and chat.

Answer product-related questions and provide recommendations.

Assist customers with placing orders and navigating the website.

Troubleshoot basic technical issues or escalate complex problems.

Deliveries:

Make deliveries to customers using a company vehicle. This may include navigating to different locations and ensuring timely delivery of products.

Job Types: Full-time, Part-time, Fresh graduate, Student job

Pay: $1,800.00 - $2,200.00 per month

Benefits:

• Dental insurance
• Employee discount
• Health insurance

Schedule:

• Monday to Friday

Executive IT Desktop Support Specialist (DSS)

· Have at least a Diploma in Information Technology or equivalent in relevant discipline or higher degree.

· Familiar with Level Support and its escalation as well as providing incident reports or other reporting on a timing matter on both hardware and software.

· Have at least 4+ years of experience desktop, laptops, mobile device, network, scanner, printer, or other peripherals support.

· Able to work on 24*7 Shift rotation and on-site.

· Be able to provide technical advice and support on the use of computer hardware and software.

· Experience with troubleshooting Win7, Win10, SharePoint, Microsoft software, iOS, VDI, VPN, networking, scanner, printer and other peripherals a plus

· Have ITIL operation environment a plus

· Willing to take on tasks or work on ad hoc requests or assignments

· Must adhere to company policies /guidelines.

· Good customer service and communication skills.

# The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives transactions

# Participate in the periodic General Ledger (GL) proofing exercises# Perform regulatory controls, account reconciliations, and record retention activities

The Job

• Perform trade verifications to ensure accuracy of booking requests
  Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
  Handle settlement tasks and daily rate revaluations accurately
  Coordinate transaction processing , regulatory controls, account reconciliations, and record retention activities in accordance with established policies
  Prepare and submit periodic internal and external regulatory reports
  Participate in the periodic General Ledger (GL) proofing exercises
• Qualifications:
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting
  Understanding of Treasury products, accounting and regulatory policies
  knowledge of Macros
  Good in written and verbal communication skills
• 
  
  Send your Cv to [email protected]

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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