Meta’s Support Engineering team is looking for an engineer to play a key role in scaling Meta’s key Fintech product priorities. As a business support engineer working on Meta Fintech Products, you will get an opportunity to work on our family of apps including Instagram, WhatsApp, FB and build support flows for the systems where we process over 140 Billion annually.

We are looking for someone who has a passion for product support combined with outstanding customer services. You are an expert in building monitoring from scratch, identifying gaps and coming up with technical solutions, and are an expert in articulating insights back to product teams to make the product better. You have the expertise of managing technical integrations, fostering developer/business relationships, and who have a desire to improve the support experience of our customers.

As a business support engineer, you will work closely with product engineering teams and partners to build long term monitoring and alerting solutions that will help us detect and resolve issues proactively. You will also get the opportunity to work with external partners and processors and set up processes that will help us build a scalable support system for our fintech workflows. You will work closely with other regional offices and partnership teams and support a broad range of partners across the globe to integrate Meta Fintech products into their offering. This role will be based in Singapore.

Responsibilities

• Partner with Payment providers and advertisers to help them to deploy Meta products.
• Provide ongoing integration monitoring and technical support to payment partners/processors through a scaled ticketing system, while ensuring a high quality of service, troubleshooting partner’s technical issues in real-time, in cooperation with their engineering teams, and Facebook's internal technical teams, to resolve payment service issues
• Troubleshooting partners’ technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta’s internal technical teams to resolve those issues
• Manage technical relationship with Meta’s Payments partners, providing technical support and handling service outages
• Communicate partner needs to the Meta product team, to improve people’s experiences with our products
• Handle any production issues that comes out of Meta’s monthly reconciliation process
• Write production code that will improve our internal tooling and our products, building understanding across a variety of software and our platform at a deep engineering level
• Help scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta’s infrastructure, presenting cross-­functional and global context
• Provide 24x7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
• Proactively and independently analyze information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and shares this knowledge across the team
• Lead and complete several concurrent complex projects while using your problem-solving skills to resolve large business problems.
• Regularly frame and consider issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
• Independently think through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance
• Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management
• Confidently and constructively challenge priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources
• Make informed decisions and recommendations based on the reprioritization of competing needs
• Consistently deliver constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals

Minimum Qualifications

• 5+ years of experience as a Support Engineer, Service Engineer, Site Reliability engineer or similar.
• BA/BS in Engineering, Computer Science, Information Technology, Telecommunications or equivalent degree/experience.
• Technical understanding of online payment processing flows. (Merchants, Acquirer Banks, Issuers bank)
• Experience in working/troubleshooting with networking protocols (HTTPS, API, REST, VPN’s)
• Experience in one or more of the following languages: PHP, Python, Ruby, Objective-C/C++, Swift, Java, or C#
• Experience with system administration and scripting under Unix/Linux systems
• Demonstrated problem-solving approach and analytical skills
• Experience in communicating with technical and business audiences and writing technical documentation

Preferred Qualifications

• Experience in the payment processing and/or banking industry
• Experience of local payment flows like Fed Now and subscription based payment is a plus

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Director Assistant and Administrative Support

1. Administrative Support: Manage schedules, appointments, and travel arrangements for the management team.
2. Communication: Handle correspondence, emails, and phone calls on behalf of the management.
3. Confidentiality: Maintain strict confidentiality of all sensitive matters related to business operations.
4. Task Management: Assist in personal and professional tasks, including event planning, project coordination, and handling ad-hoc requests.
5. Product Knowledge: Stay informed and updated on the latest bicycle models, accessories, and trends to provide valuable insights and recommendations.

If you are interested to join us, you are welcome to submit your resume via WhatsApp at +65 8182 7692. Thank you! =)

Our client, a subsidiary of a Company listed on SGX-ST with a stable revenue stream and growth potential.

• Office location: No 2 Pandan Road S(609254)
• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Company transport is provided from Clementi MRT (one way)

As a key member of the IT Team, the candidate will play a pivotal role in maintaining and optimizing infrastructure systems across multiple locations, locally and overseas.

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage
• Able to converse in English and Mandarin to liaise with overseas counterparts

To submit your application:

Interested candidates to expedite your application please this ‘Apply now’ or submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

RMA Consultants: EA License No: 93C4403

Foo Erin - EA Reg No: R2196422

We are hiring!

Curaden AG, the product owner of Curaprox Swiss Premium Oral Care is looking for an Asia Pacific Operation & Administration Specialist to support the Head of Asia Hub.

This position serves as a vital link between HQ, Asia Pacific regional teams, and the local Singapore office. The person is the primary contact connecting 18 partners across the Asia Pacific region with HQ, ensuring seamless communication, coordination, and alignment across all levels while aligning operational, financial, and administrative functions with organizational objectives. The Specialist will oversee daily operations, logistics, and administrative tasks, driving efficiencies and supporting cross-functional projects across the region.

To get the job done with a bright smile on your face, you should meet the following requirements.

Location: Paya Lebar, Singapore

Key Responsibilities

HQ Coordination

• Serve as the primary liaison between HQ and Asia Pacific teams, providing timely updates on operational progress, compliance, and project status.
• Implement and adapt HQ-driven initiatives, policies, and workflows to meet the unique needs of Asia Pacific teams.
• Collaborate with HQ on budgeting, reporting, and logistics strategies to ensure alignment with regional goals.

Asia Pacific Regional Support

• Streamline administrative and logistical processes across regional offices to ensure operational consistency.
• Support country-level teams with budget planning, operational execution, and compliance reporting.
• Coordinate regional projects, ensuring deliverables meet deadlines and align with strategic objectives.
• Act as the primary point of contact for troubleshooting and resolving cross-country operational & business challenges.

Local Singapore Office Administration

• Oversee local office operations, including facilities management, vendor coordination & liaising, and supply chain procurement & warehousing.
• Support HR-related tasks such as onboarding, training coordination and where applicable.
• Collaborate with the Singapore finance team to manage local expense tracking and ensure accurate reporting to HQ.

Data Analysis and Reporting

• Analyze data using advanced Excel skills (e.g., pivot tables, VLOOKUP, and complex formulas) to provide actionable insights.
• Develop and maintain dashboards to track key metrics, including budgets, logistics efficiency, and regional performance.
• Deliver accurate and timely reports to support data-driven decision-making by HQ and regional leadership.

Logistics Management

• Coordinate the movement of goods, materials, and marketing collateral between HQ, partners, and regional offices.
• Oversee inventory management and resolve logistics-related issues to ensure timely delivery of resources.
• Plan and manage end-to-end logistics for regional events, including vendor negotiations and event material transportation.

Communication & Stakeholder Management

• Build strong relationships with HQ and regional teams to foster collaboration and alignment of goals.
• Provide regular updates to stakeholders on operational performance, upcoming initiatives, and key challenges.
• Serve as a cultural bridge to enhance understanding and cooperation between HQ and Asia Pacific offices.

Qualifications

• Diploma, or Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 3–5 years of experience in operations or administration within a regional or international organization.
• Proven ability to support multi-level teams across regions.
• Open-minded and willing to learn and grow

Skills & Competences

• Interpersonal Skills: Strong stakeholder management abilities to coordinate across HQ, regional, and local levels.
• Organizational Skills: Excellent time-management and prioritization skills to handle multiple responsibilities effectively.
• Analytical Mindset: Ability to identify areas for process improvement and implement solutions.
• Technical Proficiency: Experience with ERP systems, financial software, and Microsoft Office Suite.
• Adaptability: Comfortable working in a dynamic, multicultural environment.
• Numerical Proficiency: Strong aptitude for financial analysis, identifying trends, and working with numbers.

If you’re looking for a full-time challenge, you meet the expectations and you always wanted to brush your teeth with a premium Swiss toothbrush, send us your application and your resume to [email protected] or apply here.

We are seeking a detail-oriented Operations Consultant with expertise in User Acceptance Testing (UAT) to support Trade Finance projects. The ideal candidate will have experience in planning and executing UAT activities, managing issues, and ensuring effective communication among stakeholders. This role is suited for someone with hands-on experience in core banking system projects and a proactive approach to problem-solving.

Key Responsibilities:

• UAT Planning and Execution:Develop UAT plans, including test schedules, scenarios, and environments.
  Prepare test data and ensure readiness for UAT execution.
  Monitor UAT progress, manage issue tracking (tickets), and validate test results.
  
• Coordination and Reporting:Bridge communication among multiple stakeholders to ensure seamless execution.
  Provide regular progress updates to the Program Manager and Area PM.
  

Key Qualifications:

• Proven experience in planning UAT, including schedule creation and stakeholder communication.
• Hands-on experience in executing UAT, including issue resolution and result validation.
• Experience working on core banking system projects, including accounting systems, from the user side.

Preferred Skills:

• Business knowledge in the Trade Finance area (if applicable).
• Willingness to travel within the APAC region to support project requirements.
• Mindset to embrace challenges and undertake risks with confidence.

This is an excellent opportunity for an individual eager to contribute to impactful Trade Finance projects with a focus on UAT excellence.

please share your updated CV to [email protected]

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Desktop Support to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Desktop Support:

• Provide operational support and administration for IT systems, ensuring smooth system and storage infrastructure performance.
• Monitor all aspects of the infrastructure to identify potential service issues or gaps and maintain clear visibility across the region.
• Troubleshoot and resolve technical issues, collaborating with multiple vendors to identify root causes and implement solutions.
• Maintain accurate and up-to-date documentation of system configurations in the knowledge base.
• Assist in implementing infrastructure changes, performing routine maintenance, and managing component upgrades.
• Conduct regular data backups and support disaster recovery operations to ensure system continuity.

Requirements:

• Diploma in related field
• Minimum 1 year of relevant experience
• Comfortable with 1 year contract (convertible / renewable)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Chief Operating Officer (COO) Office
The COO Office supports our COO to streamline operations and align them with strategic goals. You will work with the COO, Heads of Departments, and stakeholders across GIC to achieve operational excellence.

Cyber Security, Information & Technology Risk Management
You will be a part of an independent risk management function to protect the firm’s information technology assets, including business data, from external threats and operational risks, and to facilitate the firm’s digitalisation journey in a secure manner.

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do in Security Platform Support?

• Provide technical support for cybersecurity platforms managed by CSR, encompassing a wide range of devices and systems related to host security, network security, data protection, identity and access management, cloud security, application security, and security operations.
• Continuously monitor the availability of cybersecurity platforms and promptly address any service outages to ensure minimal disruption.
• Monitor for vulnerabilities, assess the impact of patches, and deploy patches to maintain the security and integrity of cybersecurity platforms.
• Troubleshoot technical issues related to cybersecurity platforms, coordinate with vendors, and manage escalations as necessary to resolve complex problems.
• Manage cybersecurity platforms related incident and problem management tickets, analyze root causes, and propose enhancements to improve the overall security posture.
• Identify and recommend improvements for the support and maintenance of existing cybersecurity platforms, including standard operating procedure documentation creation/review, automation of manual repeatable tasks where technically feasible.
• Engage in evaluations, proof-of-value/proof-of-concept activities, design, build, and implementation of enterprise-class cybersecurity systems.
• Serve as a domain expert and trusted partner within CSR, collaborating closely with stakeholders in the Technology Group and Business Groups on matters related to cybersecurity platform support.

What qualifications or skills should you possess in this role?

• Bachelor’s Degree in in Information Technology, Computer Engineering, or a related field. At least 3 years of relevant experience, preferably in the financial services or asset management industries, with a minimum of 2 years in Cyber Security or Information Security.
• Hands-on experience in supporting and maintaining cybersecurity platforms, including troubleshooting techniques and the use of diagnostic tools.
• Strong knowledge of Windows and Linux operating systems, networking concepts and protocols, and principles of access rights and permissions.
• Must be meticulous, versatile, and inquisitive, with strong attention to detail.
• Possess an analytical mind and outstanding problem-solving skills.
• Be a good team player with excellent communication skills.
• Scripting and coding skills, with proficiency in Python or similar programming languages, will be advantageous.
• Professional qualification in information security, such as CISSP will be advantageous

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn More about out COO Office here:
https://gic.careers/departments/chief-operating-officer-office/

Our client, a leading investment bank, is seeking a skilled Technical Support Specialist to join their On-Site Operations team, responsible for providing hands-on support for workplace technology and hardware. This role involves managing the lifecycle of IT assets, troubleshooting hardware and software issues, and ensuring seamless multimedia support for internal teams.

Responsibilities:

• Deliver end-user support for desktop systems, mobile devices, market data tools, and telephony services.
• Install, relocate, and configure workplace hardware, including PCs, monitors, and other equipment.
• Provide premium technical assistance to executive users and resolve complex issues efficiently.
• Oversee the lifecycle of workplace technology assets, including procurement, inventory management, and disposal.
• Create and maintain documentation for operational procedures.
• Support office moves, equipment upgrades, and system maintenance activities.
• Diagnose and resolve hardware/software failures, escalating issues to engineering teams or vendors when necessary.
• Collaborate on workplace technology projects, including pilot testing and rollouts.

Requirements:

• In-depth knowledge of desktop hardware, Windows 10/11, telecom systems, and multimedia tools.
• Strong troubleshooting and problem-solving skills, particularly with system builds and software deployments.
• Excellent communication skills for interacting with end-users and technical teams.
• Ability to multitask and prioritize in a fast-paced environment.
• Team-oriented mindset, with a willingness to support colleagues and work collaboratively.
• Flexibility to work extended hours or weekends as needed.
• Experience coordinating with vendors to ensure smooth project execution.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Lu Zhang @ [email protected] (EA Registration number: Reg No: R22105986)

Job Description

• Industry/ Organization Type: Marine/ Oil & Gas
• Position Title: Sales Support cum Marketing Coordinator
• Working Location: Loyang (Transport provided)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Up to $4,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process purchase orders, raise COP forms, and perform stock reservations.
• Issue purchase requisitions for equipment and accessories; submit for approval.
• Communicate with customers, manufacturers, and suppliers to track shipments.
• Expedite receivables, deliverables, and prepare material take-off schedules.
• Coordinate with Warehouse and Logistics for timely delivery.
• Handle customer inquiries on prices, stock, and complaints; ensure follow-up.
• Assist in drafting proposals, quotations, and price negotiations.
• Maintain organized filing and perform ad-hoc duties as assigned.
• Organize and coordinate events like exhibitions, seminars, and dealer meetings.
• Prepare marketing collaterals and update website content.
• Liaise with trade magazines and media agencies as needed.

APPLY NOW!!!

• At least GCE “O” level with minimum 5 years of related working experience.
• Proficient in MS Office.
• Experienced in ERP system, preferably NetSuite, will be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71092 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641