About Acacia

Acacia Veterinary Clinic, located in Ang Mo Kio, has been serving the community for over 13 years. Our clinic is run by a dedicated team of animal lovers who are committed to providing excellent care for pets. Our nurturing and fun environment is the perfect place for anyone passionate about working with animals.

Role Description

This is a full-time/part-time on-site role for a Veterinarian Technician/Nurse at Acacia Veterinary Clinic. As a Vet Technician, you will be responsible for assisting consults, surgeries, providing medical care and treatment, attending to furry patients on a GP level, and ensuring the well-being of animals. You will work closely with our team of experienced professionals to deliver veterinary care to our furry clients.

At Acacia Veterinary Clinic

We believe in work-life balance. Working full-time with us will enjoy 5-day work week with no after-hours calls and duties. Working Part-time will require commit at least a 2-3days a week including one weekend. Existing students looking for Internship positions may apply.

Qualifications & Requirements

• Diploma from local polytechnic or relevant experience from related field
• Strong communication and interpersonal skills
• Passion for working with animals and providing compassionate care
• Able to work independently & collaboratively

Interested applicants please send resume to [email protected] with your last drawn and expected salary. We regret that only shortlisted candidates will be notified.

Responsibilities

Support continuous improvement throughout the development life cycle of enterprise level software solutions. This includes enhancing / maintaining of software applications.

• Perform system integration testing and troubleshooting of software application issues.

• Conducts unit testing using unit test frameworks.

• Create and maintain documentation for software design specifications.

Requirements

• Candidate must possess at least a Diploma/Degree in Computing/Information Technology or related field

• Possess good analytical, problem-solving skills

• Should have at least 5 years of development experience in Java

• Experience in Spring/Spring Boot framework

• Experience in relational databases such as Oracle and MySQL

• Experience in implementing web services such as SOAP and RESTful web services

• Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap

Good to have:

• Experience in Agile development environments

• Experience in DevOps toolchains

• Experience in container platforms such as Docker and Kubernetes

• Experience in messaging platforms such as Kafka and IBM MQ

Licence no: 12C6060

Responsibilities

• Responsible for product design of overseas F&B App project including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction.

Requirements

• Bachelor’s degree or higher, preferrably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in F&B APP or related industries is preferred.
• Excellent English and Chinese communication skills (to liaise with mandarin speaking associates). Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

The Opportunity

• Adecco is partnering our client, one of the world's largest tech organizations
• We are looking for a Junior Marketing Specialist
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Qualification in Marketing, Communications, Media or other related courses
• 0-2 years in Marketing-related roles
• Tech industry experience will be a plus

Job Description

• Work with the immediate team to plan, develop and execute initiatives to engage our consumer and partner community, including marketing comms, content creation, education, workshops and conferences, etc.
• Support consumer and partner engagement initiatives from planning to execution and post-campaign analysis and reporting.
• Lead various marketing engagement initiatives and/or projects from planning to execution and post-campaign analysis and reporting.
• Collaborate with stakeholders from different teams and departments in order to ensure that efforts undertaken are valuable to partners and the company, as well as insights-backed.
• Other tasks to be assigned by the immediate team.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

We are looking for a highly motivated Junior HR Coordinator with a focus on recruitment to join our growing team in the tech industry. This role is ideal for someone who is passionate about human resources, enjoys working in a fast-paced environment, and is keen to support the recruitment process for tech talent. You will play a key role in assisting the HR team with sourcing, screening, and coordinating the recruitment of high-quality candidates.

Why Join Us:

• Opportunity to work in a dynamic and innovative tech environment.
• Career development and growth opportunities.
• Salary: Up to $4,5k + Bonuses
• Central Working Location

Key Responsibilities:

• Assist in the end-to-end recruitment process, including job postings, resume screening, and interview scheduling.
• Source potential candidates using various channels such as job boards, social media, and professional networks.
• Coordinate and schedule interviews with hiring managers and candidates.
• Support onboarding processes for new hires, including document preparation and orientation coordination.
• Assist in managing communications with candidates throughout the recruitment process to ensure a positive candidate experience.
• Collaborate with the HR team to develop recruitment strategies tailored to the tech industry.
• Prepare recruitment-related reports and analytics for management review.
• Stay updated on trends and best practices in recruitment, particularly within the tech industry.

Job Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or relevant experience).
• 1-2 years of experience in recruitment or HR coordination, preferably in the tech industry.
• Strong understanding of the recruitment process and various sourcing techniques.
• Excellent organizational and time management skills with the ability to handle multiple tasks and deadlines.
• Ability to work independently and collaboratively in a team environment.
• Knowledge of recruitment tools and social media platforms s a plus.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.


Lua Zhi Chin (Jeanette) - R1873831
ScienTec Consulting Pte Ltd – 11C5781

5.5days, permanent, Woodland.Singapore Island Wide

Our Client

MNC facility management /M&E engineering company in building and industrial market.

Job scope

· Part of operation and maintenance team for facility maintenance project

Preventative maintenance, troubleshoot for ACMV system, chiller and electrical control system N (switchboard, generator)

· Documenting testing result and feedback for improvement on testing failure.

Requirements

· Nitec in Mechanical Engineering or related field,

· 1 years’ experience in troubleshooting/preventive maintenance in ACMV

Work location :CBD

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

(click job opening, click the relevant position)

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified

Job Opportunity: Medical Technologist

Location: Private Hospital
Salary: Up to 6,000 (Dependent on Experience)

Key Responsibilities:

• Conduct routine and specialized laboratory tests.
• Ensure accurate and timely reporting of test results for patient diagnosis.
• Maintain and operate laboratory equipment, ensuring proper calibration and safety protocols.
• Follow established quality control procedures to ensure test accuracy.
• Participate in the development and improvement of laboratory processes.
• Maintain patient confidentiality and comply with all hospital policies and regulations.
• Provide support in troubleshooting technical issues related to laboratory tests and equipment.

Requirements:

• Degree in Medical Technology, Biomedical Science, Clinical Laboratory Science, Laboratory Medicine, Biochemistry, Hematology, or a related field.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Opportunity: Medical Technologist

Location: Private Hospital
Salary: Up to 6,000 (Dependent on Experience)

Key Responsibilities:

• Conduct routine and specialized laboratory tests.
• Ensure accurate and timely reporting of test results for patient diagnosis.
• Maintain and operate laboratory equipment, ensuring proper calibration and safety protocols.
• Follow established quality control procedures to ensure test accuracy.
• Participate in the development and improvement of laboratory processes.
• Maintain patient confidentiality and comply with all hospital policies and regulations.
• Provide support in troubleshooting technical issues related to laboratory tests and equipment.

Requirements:

• Degree in Medical Technology, Biomedical Science, Clinical Laboratory Science, Laboratory Medicine, Biochemistry, Hematology, or a related field.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Opportunity: Medical Technologist

Location: Private Hospital
Salary: Up to 6,000 (Dependent on Experience)

Key Responsibilities:

• Conduct routine and specialized laboratory tests.
• Ensure accurate and timely reporting of test results for patient diagnosis.
• Maintain and operate laboratory equipment, ensuring proper calibration and safety protocols.
• Follow established quality control procedures to ensure test accuracy.
• Participate in the development and improvement of laboratory processes.
• Maintain patient confidentiality and comply with all hospital policies and regulations.
• Provide support in troubleshooting technical issues related to laboratory tests and equipment.

Requirements:

• Degree in Medical Technology, Biomedical Science, Clinical Laboratory Science, Laboratory Medicine, Biochemistry, Hematology, or a related field.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Global Company
• Hospitality Tech

About Our Client

Our client is an innovative leader in hospitality technology, providing cutting-edge solutions (PMS, POS, Cloud, etc) that drive efficiency, customer satisfaction, and profitability for hotels, resorts, and other hospitality businesses. With a growing presence across the APAC and Middle Eastern markets, they are looking for a Vice President of Sales to oversee their strategic sales efforts, lead a team of country managers, and ensure the company keeps on growing and expanding their footprint.

Job Description

• Strategic Leadership:Develop and execute a comprehensive sales strategy to achieve company growth targets in the APAC & Middle East regions.
  Oversee and manage the sales pipeline across the regions, ensuring a strong and consistent revenue stream.
  Lead a team of 5 country managers across diverse markets, providing guidance, support, and performance management.
  Develop a deep understanding of market trends, competitor activity, and customer needs to ensure alignment of the sales strategy with market demands.
  
• Team Management & Development:Manage and mentor country managers to enhance their leadership and sales capabilities, promoting a high-performance culture.
  Ensure the effective allocation of resources and support to each region, while maintaining consistency in sales processes.
  Foster a culture of collaboration, driving communication between cross-functional teams (e.g., marketing, product, and customer success) to ensure seamless customer experiences.
  
• Revenue Growth & Market Penetration:Drive new business development across APAC and Middle East markets, leveraging existing relationships and generating new opportunities.
  Build and maintain relationships with C-level executives, key decision-makers, and influencers within the hospitality and tech industries.
  Collaborate with marketing teams to refine go-to-market strategies and ensure alignment with sales efforts.
  Deliver against sales targets while continuously identifying opportunities to increase market share and expand into new regions.
  
• Customer & Industry Insight:Stay ahead of industry trends, technological advancements, and customer pain points to position the company as an innovative leader in the hospitality tech sector.
  Gather customer feedback and insights to inform product development and ensure the company's solutions meet the evolving needs of the market.
  
• Performance Management & Reporting:Regularly report on sales performance, pipeline health, and regional growth to senior leadership, ensuring visibility into key metrics.
  Conduct sales forecasting and ensure that team members are aligned with overall corporate goals.
  
• Cross-Functional Collaboration:Work closely with the executive team to ensure the sales strategy aligns with global company objectives, product development, and brand positioning.
  Collaborate with the marketing and customer success teams to ensure successful lead generation, conversion, and post-sale customer retention strategies.
  

The Successful Applicant

• About 15 years of experience in sales leadership roles within the hospitality technology, SaaS, or related industries
• Proven track record of leading high-performing sales teams, managing large territories, and achieving significant revenue growth.
• In-depth understanding of the APAC and/or Middle Eastern markets, with established networks within the hospitality industry.
• Good leadership, coaching, and mentoring skills to manage a diverse team.
• Strong ability to influence C-level stakeholders and build high-level partnerships across the hospitality industry.

What's on Offer

This is a chance to join a global player in the hospitality tech space and help them grow their presence in APAC & Middle East.

Contact

Antoine Ratajczak (Lic No: R1985336 / EA No: 18C9065)

Quote job ref

JN-122024-6614627

Phone number

+65 6416 9849

Michael Page International Pte Ltd | Registration No. 199804751N

Peform pushback/towing of aircraft. Operate various aviation ground equipment. Carry out equipment/vehicles pre-operations checks to ensure their serviceability and report any defects or irregularities to the control for timely recovery. other such duties that the company may deem relevant may also be assigned.

Able to read, write and communicate in English. A valid Class3 driving license. A class 4 driving license would be an advantage.

Joining bonus of $5000

Terms and conditions apply

Our Company – Digital Information Technology (DIT) department is seeking an intern who are enthusiastic and eager to learn about our company by helping different teams within the DIT department.

We are looking for a motivated and talented, self-driven information technology individual to join our team. The goal of this program is to help further develop your skills in a professional work environment, giving you sufficient exposure in a working project.

1.The IT intern will support our in-house IT department in providing technical assistance, maintaining computer systems and configurating hardware and software. This includes front facing applications and resolving internet and network access issues, providing network printer support, network troubleshooting.

2.Involve in project planning, system testing, cut over preparation work and roll out for Technology Refresh of bandwidth, firewall, switches, access points to ensure network connectivity is in accordance with MENDAKI’s standards.

3.The IT intern will equip with the hands-on experiences with the skillsets and exposure to project implementation, cybersecurity exercises and management of IT assets.

4.Attending meetings where necessary and IT interns will learn to take minutes and requirements.

5.Other duties as assigned.

Job Description:

· Support Commodities and Forex Trading Team.

· Collate pricing for the assigned commodities.

· Create framework and live monitoring platform of trading summaries.

· Summarize the trading statements from London Metal Exchange, Shanghai Futures Exchange, Chicago Mercantile Exchange.

· Prepare relevant trading summary reports.

· Basic analysis on the reports and statements from the Exchanges.

· Any other duties assigned by the management team from time to time.

Job Requirements:

. Diploma/Degree in Mathematics, Statistics, Finance, Engineering, Computer Science or equivalent.

. Entry Level are welcome to apply.

. No experience required as training will be provided.

. Basic knowledge in statistics, currencies, derivatives and financial instruments.

. Possess and demonstrate interest in China, London and US markets.

. Basic Knowledge of Reuters or Bloomberg systems will be advantageous.

. Able to speak/write in English and Mandarin (as need to liaise with clients from China counterpart who speak/write in Mandarin).

. Proficient in Microsoft Office is essential.

. Self -motivated and adapt fast paced in dynamic environment.

Provide comprehensive logistical support during the conduct of school camps at the Outdoor Adventure Learning Centre (OALC), including but not limited to: o Assisting in the setup and arrangement of camp facilities, ensuring they are conducive for the camp activities.

Coordinating with camp facilitators and staff to facilitate smooth operations and address any logistical needs that may arise during the camp.

Overseeing the distribution and collection of camp equipment and supplies, ensuring their proper usage and storage.

Assisting in the management of emergency response procedures and ensuring the safety and well-being of camp participants.

Provide support in restoring OALC facilities back to their original state in readiness for the upcoming camp, including but not limited to:

Conducting thorough checks and maintenance of camp equipment, reporting any issues for timely repair or replacement.

Collaborating with the maintenance team to ensure cleanliness, functionality, and readiness of camp facilities for the next camp.

Support camp operations, including but not limited to:

Assisting in the setup and arrangement of sleeping quarters, dining areas, and activity spaces to meet the specific requirements of each camp.

Collaborating with the meal caterer to facilitate the provision of meals and snacks for camp participants, ensuring dietary requirements and food safety standards are met.

Assisting in the breakdown and storage of camp equipment and supplies at the conclusion of each camp, ensuring proper inventory and organization for future use.

Assist in general administration work.

Proficient in organizing items for housekeeping matters, ensuring cleanliness and orderliness of camp facilities, including:

Managing the distribution and collection of bedding, towels, and personal items for camp participants.

Coordinating the disposal of waste and maintaining cleanliness in common areas and facilities.

Assisting in the setup and arrangement of equipment for camp activities, ensuring they are accessible and in good condition.

Strong ability to collaborate with others and communicate clearly, including: Working effectively with camp staff and facilitators to address logistical needs and ensure the smooth execution of camp activities.

Communicating with camp participants to provide guidance, support, and assistance as needed, fostering a positive and inclusive camp experience for all.

This position is open to all who are fulfilling aforesaid requirements.

About Us

Established by a group of visionaries, UniOracle Alliance (UOA) has reached the pinnacle of the financial services industry by nurturing talents from diverse backgrounds. With a strong commitment to integrity, we provide professional financial advice and deliver a first-class service experience to our esteemed clients and working partners.

We believe that a cohesive working environment is essential to a joyful lifestyle and the foundation of a great career. Dominated by a group of young, vibrant, and dynamic entrepreneurs, we at UOA work hard and play hard as we come together to Aspire, Adapt, and Achieve in this life-changing and rewarding pursuit.

The true value of our business is summarized simply in our UOA mission statement: "Betterment of Self through Betterment of Others." The emblems of our success reflect the number of lives we have touched and inspired.

Job Summary:

The Sales Support will be responsible for providing administrative and sales support to the company. The successful candidate will be highly organized and detailed oriented, efficient, and able to multitask in a fast-paced environment.

Responsibilities:

• Provide administrative support by managing paperwork, organizing files, and handling correspondence.
• Assist in sales-related tasks, such as preparing reports and coordinating activities.
• Schedule appointments, meetings, and calls, and ensure that they are prepared and on time for all engagements.
• Prepare presentations and reports.

Requirements:

• No experience required.
• Minimum local Polytechnic Diploma qualification.
• Proficient in Microsoft Office.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proactive and able to work independently.
• Singaporean only.

Benefits:

• Salary: $2500 & above
• Training and support to ensure your success.
• A positive and collaborative work environment.
• Embrace a safe fail environment that encourages learning from mistakes, fostering creativity and innovation.

Shortlisted candidates will be notified via WhatsApp text for interview arrangement.

We are seeking a highly organised and detail-oriented assistant to join our team!

As a Support Assistant, you will provide support to our departments, ensuring seamless day-to-day activities.

Responsibilities:

- Assist in various projects that aim to improve operational processes

- Coordinate with different departments ensuring that projects are completed on schedule

- Able to be on-site to conduct on-site records when required

- Participate in process, system improvement and disscussions

- Support tasks assigned by various departments and managing relationships

You will be a good candidate if you are:

- Outgoing and friendly

- An all-rounder with good interpersonal and management skill

- Ability to excel independently

- Attention to details and meticulous

- Able to work well under pressure

- Cultural sensitivity to deal with various nationalities and ethnic groups

- Proficency in microsoft excel is advantageous

- Holds a class 3A licence, not required but advantageous

- No experience needed/ training provided

Working Hours:

5.5 Working Days

Benefits:

- Annual Leave and medical benefits

- Opporunity to work with a dynamic team

Interested applicants please apply with

- Last drawn salary

- Earliest date/month available

Our client is a well known one stop provider, who provides Reputable Diplomas/Certificate courses & other educational courses. They have an immediate requirement for a Support Admin.

Key Responsibilities:
1. Diploma Operations Support:
Handle and organize paperwork/documents related to diploma programs.
Ensure accurate record-keeping and document management.
Assist in maintaining compliance with academic and administrative requirements.
2. Classroom Operations Support:
Prepare classrooms for training sessions, including setup of materials and equipment.
Coordinate schedules and resources to ensure smooth delivery of lessons.
Provide on-site administrative support during classes.
Register participants into the system and ensure data accuracy.
Maintain accurate attendance records for classes.
3. General Administrative Duties:
Manage office supplies and inventory for classroom operations.
Collect payment from students, maintain accurate records of transactions.
Respond to queries from students, trainers, and staff promptly.
Maintain and update databases related to student records and attendance.

Requirements:
Education: Minimum GCE 'O' Level or equivalent.
Experience: Prior administrative experience is preferred but not required.

Skills:
Proficient in Microsoft Office (Word, Excel, PowerPoint).
Good organizational and multitasking abilities.
Strong communication skills.

Others:
Able to work full-day on Sundays.
Positive attitude and willingness to learn.

Benefits:
Opportunities for professional growth and development.
Supportive and collaborative work environment.

Job location : Nearest MRT - Lavendar
Work week - 5days (Sunday working a MUST)
Salary : upto SGD 3k+ (open to discuss)

Interested candidates please email their resume in MSWord format to [email protected]

Job posted by
Bhanu Rajan
EA Regn R1106079

Saitech International

About the Role:

As a CBRE Contract Support Analyst, you will provide administrative management of supplier contracts, certifications, and documentation consistent with internal and client requirements.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Evaluate and administer agreements for contracted services. This includes preparing new contracts, renewals, and amendments.
• Coordinate compliance procedures, facility maintenance, and landscaping requirements with vendors.
  Identify safety, operational, and maintenance issues.
• Schedule support for special facility maintenance and repair projects.
• Track vendor performance utilizing established processes and systems. Prepare basic reports for internal and external stakeholders.
• Assist with the project management process involving internal and external contributors and vendors.
• Have some knowledge of standard principles with limited practical experience in applying them.
• Lead by example and model behaviors consistent with CBRE RISE values.
• Impact the quality of own work.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, ask questions, and check for understanding.

What You’ll Need:

• Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to use existing procedures to solve standard problems.
• Experience with analyzing information and standard practices to make judgments.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with a strong inquisitive mindset.

Scope of work

• Supervise students at the GEAR-Up Room
• Ensure that students tidy-up the GEAR-Up Room and canteen area before they leave.
• Ensure that all equipment is cleaned, switched off (if applicable) and put back at their allocated location after use.
• Work with TIC to organize or conduct structured activities at the GEAR-Up Room.
• Supervise and ensure safety of students in the GYM room
• Clean the gym room and the sports hub.
• Any other duties as assigned by School Leaders.

Qualifications, skills and experience:

1. Ability to communicate and work in teams.
2. Prior experience in any of the below areas would be an advantage:

• Logistics-related work
• Administrative roles

Contract Period: From state duration e.g. 15 Jan 2025 to 31 May 2025 and 1 July 2025 to 31 Oct 2025 (about 9 months) with an option to extend the Contract for a further period of 1 Jan 2026 to 31 May 2026 and 1 July 2026 to 31 Oct 2026 (9 months).

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:30am to 5:00pm, inclusive of 1hr lunch break
• Fridays: 7:30am to 4:30pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Westwood Secondary School, 11 Jurong West St 25 Singapore 648350

· Should have 4+ years’ experience in application support activity.

· ITIL certification.

· Good understanding of Capital Markets Domain and Exposure to Capital Market FO/BO systems

· Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)

· Should be able to do

o SLA & KPI management, client communication & interaction

o Predictive analysis, consulting, escalation management

o Risk analysis and project execution

· Strong knowledge in XML, SQL, PL/SQL, MQ, CFT and Control-M.

· Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)

· Excellent communication and interpersonal skills.

· Strong analytical and troubleshooting skills.

· Autonomous, self-motivated and excellent team player.

A Sales Support professional plays a vital role in assisting the sales team and ensuring smooth operations within the sales department. Their job scope generally includes administrative, technical, and customer-focused tasks to help the sales team achieve its targets and improve overall efficiency.

Below are the primary responsibilities of a Sales Support role:

1) Adminstrative support

2) Customer service & communication

3) Sales Order Management

4) Data Entry & Reporting

5) Sales process assistance

6) CRM and Database Management

7) Coordination with other department for example HQ

8) Following up and lead tracking

Key Skills and Competencies for Sales Support:

Organizational Skills: Ability to manage multiple tasks and prioritize them effectively.

Communication Skills: Clear and professional communication with both customers and internal teams.

Detail-Oriented: Accuracy in data entry, order processing, and sales documentation.

Problem-Solving: Ability to resolve customer issues efficiently and ensure satisfaction.

Customer Service Orientation: Focus on providing exceptional service to clients and assisting the sales team.

Technical Proficiency: Familiarity with CRM systems, order management software, and office productivity tools.

Team Collaboration: Ability to work with various departments to ensure a seamless sales process.

What we are looking for :

• Strong interpersonal skills with a genuine desire to help customers.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Reliable and driven to achieve success independently and as part of a team.
• Required languages: English. Mandarin will be advantageous to liaise with Chinese-speaking stakeholders.

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Responsibilities

• Issue purchase orders to suppliers.

• Ensure right cost source is selected to issue purchase orders. • Handle changes in suppliers delivery schedules.

• Generates and/or approves purchase order while maintaining inventory within company goals.

• Handle sales request for quotation (RFQ).

• Coordinate with sales team to do the order planning to match with customer request delivery.

• Ensures on-time delivery to customers from suppliers in proactive manner.

• Exhausts all possibilities in obtaining product to satisfy critical customer requirements.

• Expands personal product knowledge to effectively support sales.

• Purchase inventory to achieve maximum quantities at lowest possible cost.

• Ensures integrity of system information, including cost, resale and packaging.

• Review and approves requests for new part numbers to be added to system.

Requirements

• Diploma Degree in Electronics Engineer or related field.

• Minimum 2 years' related experience in Electronics Components, preferred on Passive Components/Connectors.

• Team player and willing to communicate with all levels.

• Good attitude, diligent, attention to the details and willing to learn.

• Able to multi-task and work under pressure in a fast-paced environment.

• Fluency in spoken English and Chinese (in order to liaise with Mandarin speaking Associates).

• Proficient in MS Office Applications.

Job Description

Role Purpose

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.

͏

• Support process by managing transactions as per required quality standards
  Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
  Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
  Update own availability in the RAVE system to ensure productivity of the process
  Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
  Follow standard processes and procedures to resolve all client queries
  Resolve client queries as per the SLA’s defined in the contract
  Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
  Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
  Document and analyze call logs to spot most occurring trends to prevent future problems
  Maintain and update self-help documents for customers to speed up resolution time
  Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
  Ensure all product information and disclosures are given to clients before and after the call/email requests
  Avoids legal challenges by complying with service agreements
  

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• Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
  Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  Assist clients with navigating around product menus and facilitate better understanding of product features
  Troubleshoot all client queries in a user-friendly, courteous and professional manner
  Maintain logs and records of all customer queries as per the standard procedures and guidelines
  Accurately process and record all incoming call and email using the designated tracking software
  Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
  Organize ideas and effectively communicate oral messages appropriate to listeners and situations
  Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
  

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• Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
  Undertake product trainings to stay current with product features, changes and updates
  Enroll in product specific and any other trainings per client requirements/recommendations
  Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
  Update job knowledge by participating in self learning opportunities and maintaining personal networks
  

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