Work Location: Bukit Panjang

Mondays to Wednesday & Friday: 6:45am to 3:00pm, inclusive of 45 mins lunch break

Thursdays: 6:45am to 5.00 pm, inclusive of 45 mins lunch break

Contract Period: 1 Jan 2025 to 31 Dec 2025

Job Description

Front Desk Operation

• Answer incoming calls and direct calls to the relevant parties

• Take down messages and convey messages to the relevant parties concerned

• Man reception area and attend to school visitors

• Maintain the cleanliness and tidiness of the school’s reception area

• Assist the administration of security procedures i.e. sign-in / out for visitors

• Assist in collating the class registers and students’ attendance.

• Prepare the meeting rooms prior to meeting

• Receive and direct visitors to meeting room

• Arrange for refreshment if required Other Administrative Duties

• Assist in issuing of class registers to the students or teachers

• Assist other school staff in collating non-confidential information and filing of non-confidential documents.

• Handle other administrative work assigned by Principal, Vice-Principals and Administration Manager

Job Requirement

• NITEC (Office Skills) or minimum 5 GCE ‘O’ Level including pass in English Language. Officer without the required ‘O’ level passes but with relevant experience could also be considered.

• IT literate and proficient in the use of common office utility software (e.g. Microsoft Words, Excel, PowerPoint)

• Resourceful and able to harness information from various information sources (e.g. World Wide Web).

• Pleasant and service-oriented with at least 2 years’ experience as an Administrative Support Officer and have done work similar or equivalent to the job scopes mentioned above.

• Preferably have experience working in schools and deal with young children.

• Good interpersonal skills and able to relate to people

• Able to work independently and as a team player ability to use certain IT systems like SC mobile.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Loh Wing Sheng | Registration No: R22110239

L1/ L2 Desktop support Engineer

Responsibilities:

CR creation:

• Creation of Change request, gather information from multiple sources
• Follow up with user for the missing information
• Validate the CR before submission
• Follow up with various stakeholder for the approval of the change request
• Perform CR amendments based on the user request
• Close the CR

Patching

• Perform UAT and production patching
• Follow the SOP for the patching
• Do pre-preparation for the patching
• Follow up the change request and patch the server and components which are only listed in the change
• Get user confirmation before proceeding to next step
• Any issues or error report to the technical team
• Follow up with user on the verification and testing signoff

Shift:

• Its 24/7 shift work including weekends
• Patching should be performed in the patching room at office

Ideal Candidate should have 1-2 years of experience as L1/L2 Desktop support services.

Willing to work in Rotating shifts (9am-6pm, 1pm-10pm, 9pm-6am) including occasional overnight shifts for UAT and weekend work as required.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Position: Sales Administrator (ECS)

Location: Henderson Rd

Working Time: Mon -Thurs (in office), Friday (WFH) - 8.30am - 5.15pm

Salary: $3200 - $3900

REPORTING LINE: Sales Director of Electrical Connectors Division

PURPOSE OF THE POSITION: You work as part of an office-based admin support to the ECS team of 4 sales engineers/director; coordinating between the sales team with customer/prospect visits, calls and e-mail.

• Provide support to Outdoor Sales Team on quotations and proposals
• Manage and follow-up tele-enquiries, email-enquiries
• Handling of incoming calls and collections
• Process of sales orders and ensure orders fulfilment
• Coordinating all deliveries to ensure efficient and effective services to the customers
• Create and maintain both inventory and customer databases
• Conduct mass mailing and tele-marketing periodically
• Assist in organizing exhibitions and seminars as and when needed
• Manage samples, catalogues and flyers
• Any other ad-hoc duties which may be assigned to you from time to time

Skills & Qualifications

• Diploma or equivalent
• Minimum of 3 years experiences in sales admin support
• Proficient in computer knowledge (Microsoft Office)
• Experience in SAP System will be advantage, Training Provided for SAP

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

• Position: Aftersales Support Executive
• Working location : Boon Lay ( office)
• Working days : 5 days
• Working hours : 8am - 5pm
• Salary : $2,500-$3,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

As a Server / Network Security Support Engineer, you are required to provide maintenance support to clients. You will play a key part in Technology Services Delivery team to ensure security solution maintained at the highest quality and standard

What will you do?

• Perform Preventive Maintenance on customers solution with accuracy and adhere to high quality of work
• Perform Corrective Maintenance on any fault calls reported and comply closely to project SLA
• Perform Patch Management support, plan and apply regular updates to mitigate vulnerabilities, OS patching and maintain system compliance
• Provide support to customer asset discovery, consolidation, tracking, updating and monitoring to ensure they are up-to-date
• Perform regular health checks and activities to ensure operational effectiveness for customers
• Provide and prepare technical maintenance documentation to be delivered for customers
• Work closely and collaboration with different stakeholders from internal teams to vendors to provide end to end of assigned task
• Work closely with Team Leader or Service Manager to meet customer delivery milestones
• Participate in maintenance standby duty to cover 24x7 support on rotational basis as pre-assigned by the team lead

The ideal candidate should possess:

• Diploma / ITE in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Typically 1-2 or more years of experience in IT domain and some experience in patching for Window environments
• Understanding of System/Servers and Network technology
• Knowledge of network system, network architecture, routing, switching, firewall and security
• Knowledge of technical vulnerability management (vulnerability assessment, penetration testing), security technologies (system hardening, IDS/IPD, firewall), security incident response and security assessment
• Certification in CCNA, CISSP or equivalent network or IT security certifications will be value-add
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Independent and customer focused
• Proficient in written and spoken English
• Able to travel as required

Job Description

The successful candidate will be part of the Safety, Security and Quality (SSQ) Development department. He/ She will manage SSQ’s systems, provide user support for systems and IT related matters, and work collaboratively with users to enhance existing systems and on development of new systems. Additionally, the incumbent will also be responsible for coordinating the annual finance and IT budgeting exercise for SSQ and for budget tracking and reporting as required.

Key Responsibilities

1) IT Project Planning & Budgeting

• Prepare, track and manage the IT project plan and budget for SSQ
• Co-ordinate, track and manage the SSQ Finance annual budget and reporting

2) IT & Systems Support

• Provide support for SSQ’s systems
• Access management for SSQ’s systems
• Maintain documentation on SSQ’s system processes
• Act as a liaison between users and ITD/ vendors for system related matters
• Co-ordinate IT asset and user ID recertification exercises
• Secretariat for divisional IT meetings

3) Systems Development & Project Management

• Work with users on business process re-engineering to streamline SSQ’s processes
• Work with SSQ users and other business units on business requirements and solutions for new or existing systems.
• Conduct user acceptance testing (UAT) to ensure the system/ enhancements meet the specified requirements.
• Change management and system implementation

4) Technology Awareness

• Keep abreast of key and emerging technologies to leverage on digital
• Engage sections within SSQ to discover opportunities where technology can be exploited

Requirements

• IT related university degree. Fresh graduates are welcome to apply.
• Experience in business requirements analysis, systems support & development, and project management
• Knowledge of Tableau and/ or Python would be advantageous but not compulsory
• Strong inter-personal and communication (verbal & written) skills
• Good planning and analytical skills
• Critical Thinker and Problem Solver
• Technologically Savvy
• Possess initiative, self-driven and able to work independently

- 1-year contract (Convertible)

- Up $3300 + AWS + PB

- Boon Lay Way

- Mon to Fri, 9am to 6pm

Job Responsibilities

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Period:

• 1-year contract (Convertible to perm)

Location:

• Boon Lay Way

Working Hours:

• Mon to Fri, 9am – 6pm

Salary:

• Up $3300 + AWS + PB

Requirements:

• Willingness to learn and display humble attitude towards colleagues and superior
• Able to read and understand schematic and block diagrams (Training will be provided for non-experience)
• Min. Diploma (Maritime studies & Electrical and Electronic preferred)
• PC literate
• Able to work independently and also a team player

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1879978)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House,

#19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Responsibilities / Duties

• Prepare drawings and detailed design documents for preliminary and as-bbuilt status by using BIM modelling, AutoCAD, Revit.
• Assist Project Engineers and Project Manager at all levels
• Remain constantly updated with the drafting technology to maintain technical competency.
• Plan all drawing request to meet the submission deadline.
• On time delivery of all drawings, correct and accurate drawings and maintain soft copy of archieve drawings
• Draft plans and detailed drawings for m&e installations and construction projects working from sketches or notes.
• Finish and duplicate drawings and documentation packages, according to required mediums and specifications for reproduction using blueprinting.
• Review rough sketches, drawings, specifications and other engineering data received from engineers to ensure that they confirm to design concepts.
• Explain drawings to production of m&e system with builders works and other trades in the project.
• Site inspection and co-ordination of m&e system with builders works and other trades in the project.
• Documentation and administration works related to the site installation and co-ordination works.

Lico Resources, a premier executive search firm, is proud to partner with a prominent financial institution, searching for a dynamic tech & cyber risk management professional to join their existing team in Singapore.

Key Responsibilities:

• Conduct thorough risk assessments for IT systems, applications, and processes.
• Develop, implement, and enforce risk management policies, procedures, and controls.
• Collaborate with cross-functional teams to identify and address emerging risks associated with technological advancements.
• Monitor and analyze security incidents, providing timely response and remediation strategies.
• Stay updated on industry trends, emerging threats, and best practices to fortify the firm's risk management capabilities.
• Effectively communicate with stakeholders, including IT teams, senior management, and regulatory bodies.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum 8 years of experience in information technology risk management, preferably in the financial services industry. Candidates from consultancy covering financial services industry are encouraged to apply too.
• Strong understanding of information security frameworks, risk assessment methodologies, and regulatory requirements.
• Familiarity with relevant regulations such as Technology Risk Management Guideline and others.
• Knowledge of industry frameworks and methodologies for technology risk management (NIST, ITIL, ISO 27001, COBIT).
• Professional certifications such as CISA, CISM, or CRISC are advantageous.
• Experience with risk assessment tools and technologies.
• Excellent written and verbal communication skills.

If you are passionate about enhancing technology risk management in a collaborative environment, we invite you to apply. Please send your updated resume to [email protected], quoting reference number A07423. Note that only shortlisted candidates will be notified.

“Data provided is for recruitment purposes only.”

Job Reference No: A07423

EA Licence No.: 13C6733

EA Registration No.: R1333454

As a sales support administrator, you will:

1. Assist to list in SKUs, follow up on sales requests and action items.

2. Attend customer meetings ( in house or on site ) , take minutes and ensure follow up of action items.

3. Assist in Accounts Receivables , ageing debts follow up.

4. Assist the Accounts team in support duties.

5. General admin office support duties and as and when tasked by management.

6. Assist to manage marketing activities and programs.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

We are looking for an L1+L2 App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 2 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L3 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.

Job Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Prior experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Functioning as an OSO, you will assist the Estate Manager in facilities management and be responsible in carrying out cleaning duties, enforcing access control and maintaining the general appearance of the building and surroundings in accordance with the required standards.

You are required to provide logistical and simple administrative support in school operations and undertake any other duties as directed by the Estate Manager using the prescribed methods and frequencies in line with the requirements of the cleaning specification and safe working procedures.

Critical Work Functions and Key Tasks

• Ensure high and consistent standards of cleanliness of your designated area as assigned
• Clean designated areas using appropriate equipment or/and machinery with supplies as directed
• Assist the Estate Manager in pest control, such as supervising of fogging & anti termite treatment / surveillance
• Check and take measures to prevent mosquito breeding
• Assist the Estate Manager in facilities management such as reporting faults, accompany contractors for maintenance works, check /accept tasks carried out by contractors
• Assist in the management of donated goods, such as receiving, storage, stock taking, packing & distribution
• Provide logistic support for special events. Understand the requirement / overall layout / prepare the venue and clean up the site after the event
• Assist in enforcing Health & Safety procedures
• Report any Health & Safety issue to Supervisor
• To assist in kitchen operations and / or act as a relief for the kitchen crew when required
• Perform any other duties as assigned by the Estate Manager or Management

Requirements

• Some knowledge of maintaining facilities
• Some knowledge on food preparation & hygienic requirement

Job Summary:

The Applications Support Engineer provides technical support and maintenance for software applications, ensuring their optimal performance and availability. This role involves troubleshooting issues, implementing solutions, and collaborating with other IT teams to enhance system functionality. The Applications Support Engineer is also responsible for documenting processes, managing application configurations, and assisting in the deployment of software updates and patches.

Key Responsibilities:

• Application Support: diagnose and troubleshoot application issues reported by end-users or detected through monitoring tools. Provide timely and effective resolution to application problems, escalating issues when necessary.
  
• Incident and Problem Management: manage and resolve application-related incidents and problems, ensuring root causes are identified and addressed. Maintain an incident log and provide regular updates to stakeholders on the status of issues.
  
• Application Maintenance and Updates: work with development teams to deploy new versions and patches of applications and implement changes. Test and validate updates before deployment to ensure minimal disruption to users.
  
• User Support and Training: assist end-users with application-related queries and provide technical support. Conduct training sessions for users on new features or changes to applications. Develop user guides and support documentation to assist end-users.
  
• Configuration Management: manage application configurations, including settings, permissions, and access controls. Ensure that application configurations are documented and maintained in line with organizational standards.
  
• Collaboration and Communication: work closely with developers, system administrators, and other IT teams to resolve application issues. Communicate effectively with stakeholders, providing regular updates on application status and issues. Participate in project meetings to provide input on application support requirements.
  
• Continuous Improvement: identify areas for improvement in application performance and user experience. Propose and implement solutions to enhance application efficiency and reliability.
  

Requirements:

• Degree in Computer Science, Information Technology, or related field.
• Preferably 2 to 5 years of experience in application support, software troubleshooting, or a related role.
• Beneficial to have experience in an Aircraft Engine Maintenance Repair and Overhaul shop.
• Good knowledge of MS Excel, databases, SQL, and scripting languages (e.g., Python, PowerShell).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong customer service orientation.
• Training provided for candidate without prior experience.

Job Scope:

• Designing electrical systems and circuits
• Analyzing the performance of electrical systems and identifying areas for improvement
• Testing electrical equipment to ensure safety and functionality
• Managing electrical engineering projects from initiation to completion
• Collaborating with other engineers on multi-disciplinary projects
• Creating detailed technical documentation, including schematics and user manuals
• Ensuring electrical systems comply with safety regulations and industry standards
• Providing technical support and troubleshooting assistance to teams and clients
• Improving system efficiency, reliability, and sustainability
• Overseeing the installation and commissioning of electrical systems
• Researching and integrating new technologies into existing electrical designs
• Conducting feasibility studies to assess the viability of system upgrades or new installations
• Preparing cost estimates for materials, labor, and installation
• Training and mentoring junior engineers and technicians
• Maintaining accurate project documentation and records

Requirements:

• Diploma/Degree in Electrical Engineering
• 2 to 3 years of relevant experience in automation machine design and development
• Proficient in writing PLC application programs (e.g., Omron, Allen Bradley, Siemens, Keyence, Beckhoff)
• Knowledge of PC-based programming (Visual Basic, C++) for machine control systems
• Hands-on experience with schematics and electrical layout design
• Ability to guide technicians on technical matters
• Occasional travel required

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
• Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
• Proficient in Microsoft Excel functions
• Good communication skills

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Working Location: Senja Care Home

The Senior Operations Support Executive (OSE)/Assistant Manager (AM) assists in nonclinical administration and support operations to manage the Care Home facilities and a team to run daily administrative, operational, logisitics, maintenance, safety and security activities required to deliver the required resident services to the healthcare team and residents of the Care Home. The Senior OSE/AM supports the Centre Director/Manager
and Chief Operating Officer (COO) in managing the various support operational services, as decribed in the next section, in an effective and efficient manner in accordance to stipulated service level standards.

• Deliver all support services of the Care Home and maintain targeted performance standards.
• Plan, coordinate and manage the various operational support services in providing day to day operations & administration, procurement & logistics support, cleaning, maintenance, safety and security services.
• Facility Assistants in supporting facilities management, food provision, laundry services, equipment maintenance, logistics, fire safety requirements, general administration support, provision of transport arrangements, and procurement of equipment and services.
• Work with and manage the outsourced vendors and ensure that their performance is up to stipulated service standards.
• Assists the CM to supervise and work closely with the following staff:
  1. Facility Assistants and / or outsourced vendors to ensure and upkeep the
  cleanliness of the general and common areas of the Care Home premise(s).
  2. Appointed maintenance contractors to provide proper and regular maintenance of all furniture, fixtures and equipment in the Care Home premise(s).
  3. Security staff or outsourced vendors to ensure physical security of the Care Home premise(s).
  4. Facility Assistants (Laundry) to ensure and maintain the proper laundering, folding and delivery of resident-related linen, clothing, curtains; maintenance of machinery, and coordinating of transport services to ensure timely exchange and delivery of soiled/clean linen. This includes management of drivers (if any).
  5. Healthcare/Facility Assistants or outsourced food vendors to ensure kitchen cleanliness, and the safe and proper management and handling of food in the kitchen.
  7. Handyman to ensure simple defects are rectified properly, safely and in a timely manner. 8. OAA/ MSW/ Finance Exec/CCR Exec to attend to internal / external customers’ enquiries and feedback.
  9. OAA to provide general administration include stationary supplies, office
  administration support
  10. Relevant staff on workplace safety and fire safety requirements to ensure compliance to organization and national requirements.
• Ensures proper maintenance of administrative records, general stores, office equipment and stationery. This includes tagging, tracking and management of inventory.
• Adheres to the procurement protocols for the procurement of equipment, supplies, etc, including preparation of the documentations required for procurement process, taking delivery and entering invoices for claims purposes.
• Assists to collate monthly duty roster for the respective section within the operations department.
• Leverages on the Integrated Healthcare Asset Management (IHAM) system to manage FM workflow and the company’s assets.
• Collates operational statistics and assist in the preparation of reports.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will also be involved in tender projects and the preparation of reports.
• Takes on ad-hoc functions/projects and assist the Centre Director/Manager or COO in other duties as required.

Requirements:

• Degree. Candidates with Diploma can be considered if previously equipped with more than 3 years relevant operations and corporate experience performing similar functions.
• Knowledge of security operations, facility management, fire safety and work place health and safety.
• Applicants for the AM position should also have corporate experience in managing budgets, managing teams, preparing and making PowerPoint presentations, using Excel for data management and analysis, preparing reports, and developing tender documents (including specifications and evaluation criteria).
• Applicants for the AM position should be confident in their writing ability.
• Proficient in Microsoft Office applications.
• Meticulous with an eye for detail.
• Good communication skills and able to work with others.

Tasks & responsibilities

• Send periodic reminders to clients on key matters using standard templates
• Serve as the main point of contact for client follow-ups
• Conduct research on for related information
• Identify and recommend further opportunities to expand client services
• Work closely with internal teams to offer additional support and solutions
• Maintain a tracking system to ensure timely follow-ups on outstanding tasks
• Handling office administrative duties and paperwork which includes data entry, copying, scanning & attending to e-mails, etc.
• Update and maintain proper filing systems and records
• Coordinate with colleagues to achieve department goals
• Other Ad hoc Duties assigned

Qualifications & experience

• Degree in Business Administration or Law. Other qualification will be considered
• Prior experience in relevant field will be an advantage
• Excellent written and spoken communication skills in English
• Proficiency in Mandarin required to liaise with Mandarin speaking clients
• Positive working attitude, pro-active, good team player and able to work independently with minimal supervision
• High attention to detail and accuracy in data entry and paperwork
• Possess strong honesty, integrity and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Able to work under pressure

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave upon confirmation
• Birthday Leaves upon confirmation
• Long service award and cash incentive for confirmed employees
• Annual salary review & performance bonus for confirmed employees
• Company reward incentives for confirmed employees
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Training & Development

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills

Responsibilities

Application Support:

Provide second and third-level support for Java-based applications.

Diagnose and resolve technical issues in a timely and efficient manner.

Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage

Troubleshooting:

Analyze, identify, and resolve complex software issues.

Debug and troubleshoot Java code to fix defects and performance issues.

Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

Collaboration:

Work closely with development teams to understand application functionalities and dependencies.

Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.

Communicate effectively with customers and stakeholders to provide updates and resolutions.

Development and Maintenance:

Participate in the development and deployment of application updates and enhancements.

Write and maintain documentation for application support processes and procedures.

Contribute to continuous improvement initiatives to enhance application support and performance.

Incident and Problem Management:

Manage and prioritize incident tickets and service requests.

Escalate critical issues to appropriate teams and ensure timely resolution.

Conduct root cause analysis and provide recommendations for preventing future incidents.

Any other ad hoc duties as assigned by supervisor.

Qualifications

Proficiency in Java and Java EE technologies.

Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).

Experience with databases (SQL, Oracle, MySQL) and writing complex queries.

Familiarity with version control systems (Git, SVN).

Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.

Experience with monitoring tools and logging frameworks.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

About KPay Group

KPay Group (“KPay”) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 45,000 merchants across Hong Kong, Singapore, and Japan, KPay is building a comprehensive platform to support merchants in financial management, business operations and digital transformation across the Asia Pacific, unlocking new growth potential for businesses. For the latest updates, follow us on LinkedIn or visit our website at www.kpay-group.com.

Responsibilities:

• Handle customers’ enquiries effectively through phone and email
• Handle inbound & outbound calls, merchant application processing
• Provide administrative support & technical support to the BD/Sales team
• Provide installation and training to new merchant accounts in the use of payment terminal
• Perform ad hoc duties when assigned

Requirements:

• Experience with customer service and operation with payments or banking is a bonus
• Detail-minded, customer oriented, good communication & interpersonal skills
• Proficiency of MS office, Excel
• Willing to perform delivery and installation of POS terminals
• Ability to speak Chinese other than English to handle queries from non-English speaking merchants