• Setup and operating Managed Endpoint and Detection Response (MDR) program and proposing enhancement to achieve better efficiency/ effectiveness
• Operating Network Traffic Analytics (NTA) program, identification of abnormalities in client’s environment
• Performs threat hunting within the clients’ technology environments to uncover indicators of threat activities
• Performs digital forensic preservation, legal documentation and electronic discovery for incidents and investigations
• Supports the development of tactics, techniques, and procedures in providing proactive threat hunting and analysis against the available information sources (e.g. Netflow, DNS and Firewall logs, etc.)
• Supports the identification and documentation of Indicators of Compromise (IoCs)
• Leverages internal and external resources to research threats, vulnerabilities and intelligence on various threat actors and exploitation tools and platforms
• Use an analytics platform to identify threats in the available information repositories
• Perform threat research to identify potential threat vectors and work with multi-disciplines to improve prevention and detection methods
• Identify gaps in an organisation’s measurement metrics, telemetry and logging capabilities and propose enhancement strategies to achieve the intended outcomes
• Work with client’s appointed Incident Response Management team for cyber security incidents such as data security breach, Advanced Persistent Threat (APT)

Requirements

Basic Requirements

• 1 to 3 years of experience with threat hunting
• 1 to 3 years of experience in incident response handling
• 1 to 2 years of experience with digital forensics investigations
• Experience in consulting, including both internal and client facing experiences
• Ability to obtain a security clearance
• Bachelor Degree in Computer Engineering, Computer Science, Cyber Security, Information Security or other equivalents
• Ability to travel 20% of the time

Preferred Skills /Qualities

• 1 to 3 years of experience supporting or providing expert witness testimonials
• 1 to 3 years of experience in data analysis
• 1 to 3 years of experience in log analysis
• 1 to 3 years of experience in reverse malware analysis
• Experience with research, technical and business documentation and analysis.
• Knowledge of the Singapore Law, Singapore Government regulations and policies.
• Ability to demonstrate flexibility, initiative and innovation in dealing with ambiguous, fast-paced situations.
• Ability to show proficiency in one or more regional languages and dialects.
• Ability to show proficiency in Microsoft Office, Power BI and Tableau.
• Ability to show proficiency in Forensic Toolkits, e.g. EnCase Forensics, FTK Forensics, Magnet Forensics and Write Blockers.
• Ability to show proficiency in reverse malware engineering tools, e.g. IDA Pro
• Ability to show proficiency in programming and scripting, e.g. Java, .NET Programming, Python & PERL scripting, etc.
• Possession of excellent presentation and briefing skills.
• Possession of excellent oral and written communication skills.
• Professional certifications, including EnCE, GCIH, GCFE, GCFA, GREM, GNFA, GASF, GCTI, CISSP, or other SANS certifications.

Responsibilities

• Managing and leading a team of engineers for SOC engineering operations
• Front customer engagement for engineering tasks / initiatives
• Responsible for ensuring tasks are delivered in a timely manner
• Responsible for understanding customer’s requirement for engineering tasks / initiatives
• Responsible for ensuring SOC core services uptime
• Responsible for making service-wide impact assessment in the event of issues
• Responsible for making service wide impact assessment before approving change requests
• Responsible for overall capacity management and monitoring
• Responsible planning for development of engineers’ skills and competency
• Provide mentorship and guidance to junior staff

Requirements

• Bachelor’s Degree in Information Technology or Cyber Security
• Professional certificates such as SANS or ISC2 would be advantageous
• At least 7 years of IT security experience and experienced in a wide range of cyber-security technologies
• Technical knowledge in the following information security technologies & solutions is preferred: SIEM, SOAR, UEBA, EPP, EDR, Virtualization, Networking, Big Data
• Experience in IT Network / System Administration is a requirement
• Experience as a technical lead in large-scale projects involving multiple technologies as part of a turn-key solution
• Strong troubleshooting and analytical skills that can resolve issues as the final point of escalation
• Strong presentation, communication and written skills
• Basic project management skills
• Positive working attitude
• Passionate in information security

Duties and Responsibilities

• Act as Incident first responder for a 24/7 staffed SOC, reviewing and verifying system alerts
• Assist with the development of incident response plans, workflows, and SOPs
• Maintain security sensors and tools
• Monitor security sensors and review logs to identify intrusions
• Escalate security incidents using established policies and procedures
• Perform initial analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when available
• Work directly with threat intelligence analysts to convert intelligence into useful detection
• Identify incident root cause and take proactive mitigation step
• Perform lessons learned activities
• Provide analysis of security log data from a large number of heterogeneous security devices
• Review vulnerabilities and track resolution
• Review and process threat intel reports
• Implement detection use cases
• Liaise with Ensign customers on security intrusions and provide swift and accurate remedial action.

Requirements

• Diploma/Degree in Information System/Information Security from a recognized institution.
• 0-4 year of working experience in networking environment.
• Basic, yet sound knowledge of network routing and switching fundamentals to include knowledge of Multiprotocol Layer Switching (MPLS)
• Basic, yet sound technical understanding of operating systems, network architecture and design
• Basic, yet sound knowledge of encryption, key management and cryptology
• Proven ability to plan and prioritize work, both their own and that of project team.
• Sound understanding of organizational issues and challenges. Able to work effectively with participants at all levels in an organization
• Ability to analyze problems and determine root causes, generating alternatives, evaluating and selecting alternatives and implementing solutions.
• Possess excellent writing skills and the ability to communicate to teammates as well as technical and executive level staff
• Results Oriented
• Fresh graduates with passion for cyber security are welcome and they will be enrolled in an extensive On-Job-Training (OJT) and training for professional certification

Preferred Skills /Qualities

• Professional information technology/security certifications such as ITIL, CCNA and CEH will be preferred but related qualification (i.e. GCIA, CISSP etc.) will be an advantage

Other Special Working Conditions

• Able to perform 12-hour shift duties (2 days’ work with 2 off-days). Working hours: AM - 8:30am to 8:30pm; PM - 8:30pm to 8:30am. Shift patterns and duration may vary from time to time.

Duties and Responsibilities

• Act as Incident first responder for a 24/7 staffed SOC, reviewing and verifying system alerts
• Assist with the development of incident response plans, workflows, and SOPs
• Maintain security sensors and tools
• Monitor security sensors and review logs to identify intrusions
• Escalate security incidents using established policies and procedures
• Perform initial analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when available
• Work directly with threat intelligence analysts to convert intelligence into useful detection
• Identify incident root cause and take proactive mitigation step
• Perform lessons learned activities
• Provide analysis of security log data from a large number of heterogeneous security devices
• Review vulnerabilities and track resolution
• Review and process threat intel reports
• Implement detection use cases
• Liaise with Ensign customers on security intrusions and provide swift and accurate remedial action.

Requirements

• Diploma/Degree in Information System/Information Security from a recognized institution.
• 0-2 year of working experience in networking environment.
• Basic, yet sound knowledge of network routing and switching fundamentals to include knowledge of Multiprotocol Layer Switching (MPLS)
• Basic, yet sound technical understanding of operating systems, network architecture and design
• Basic, yet sound knowledge of encryption, key management and cryptology
• Proven ability to plan and prioritize work, both their own and that of project team.
• Sound understanding of organizational issues and challenges. Able to work effectively with participants at all levels in an organization
• Ability to analyze problems and determine root causes, generating alternatives, evaluating and selecting alternatives and implementing solutions.
• Possess excellent writing skills and the ability to communicate to teammates as well as technical and executive level staff
• Results Oriented
• Fresh graduates with passion for cyber security are welcome and they will be enrolled in an extensive On-Job-Training (OJT) and training for professional certification

Preferred Skills /Qualities

• Professional information technology/security certifications such as ITIL, CCNA and CEH will be preferred but related qualification (i.e. GCIA, CISSP etc.) will be an advantage

Other Special Working Conditions

• Able to perform 12-hour shift duties (2 days’ work with 2 off-days). Working hours: AM - 8:30am to 8:30pm; PM - 8:30pm to 8:30am. Shift patterns and duration may vary from time to time.

System Analyst duties and responsibilities of the job

As a role critical to smooth operation and safe, secure computer systems, a System Analyst job description should include many of the duties and responsibilities below:

• Maintaining and upgrading existing systems as required

• Designing new computer systems and frameworks

• Troubleshooting technical issues

• Risk mitigation planning

• Collaborating with Business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent

• Creating system guidelines and manuals for the organisation

• Running training sessions and workshops on system processes

• Conducting regular reviews of systems and generating reports on efficiencies and improvement areas

• Structuring and prioritising business requirements and communicating plans with stakeholders for review and approval

System Analyst job qualifications and requirements

A formal qualification will be important when advertising for a highly skilled System Analyst, however, some candidates will be self-taught or have learned their programming skills on the job. In a System Analyst job description, the below fields of study would be most relevant to include:

• IT

• Science or Computer Science

• Business Administration

Whether formally qualified or not, a System Analyst should also possess these skills:

• Critical thinking ability

• Strong problem-solving capacity

• High-level written and verbal communication skills

• Project management skills

• Ability to work under pressure and to tight deadlines

• Knowledge of data modelling and data visualisation tools

Duties and Responsibilities:

• Performs collection of information for the different levels of cyber threat intelligence, including strategic, operational and tactical intelligence.
• Support the intelligence mission planning in meeting information requirements.
• Continuously performs analysis on information collected to produce actionable intelligence.
• Drives the development of intelligence work products for consumers.
• Supports the identification and documentation of Indicators of Compromise (IoCs).
• Leverages internal and external resources to research threats, vulnerabilities and intelligence on various threat actors and exploitation tools and platforms.
• Perform threat research to identify tactics, techniques and procedures (TTP) of threat actors and work with multi-disciplines to improve prevention and detection methods.
• Develop and maintain threat actor and TTP knowledgebase to train and update threat models.

Requirements:

• 2 year of experience with cyber threat intelligence or other intelligence services
• 2 years of experience in conducting daily intelligence operations
• Experience in using open source tools for information gathering
• Experience in writing reports for both management and technical readers
• Experience in consulting, including both internal and client facing experiences
• Ability to work both individually and with the team
• Ability to obtain a security clearance
• Bachelor Degree in Business Administration, Economics, Behavioural Sciences, Languages, Psychology, Political Science, Mathematics, Statistics, Computer Engineering, Computer Science, Cyber Security, Information Security, Applied Sciences or other equivalents
• Ability to travel 20% of the time
• Must be able to speak in Bahasa Indonesia

Preferred Skills /Qualities:

• Experience with research, technical and business documentation and analysis.
• Good understanding of CTI frameworks like Mitre ATT&CK, Cyber Kill Chain, Diamond Model and able to develop threat models based on the frameworks.
• Experience in translating threat models into actionable intelligence
• Ability to show proficiency in programming and scripting, e.g. Java, .NET Programming, Python & PERL scripting, etc.
• Ability to demonstrate flexibility, initiative and innovation in dealing with ambiguous, fast-paced situations.
• Ability to show proficiency in one or more regional languages and dialects.
• Ability to configure, manage and use cyber threat intelligence platforms.
• Possession of excellent presentation and briefing skills.
• Possession of excellent oral and written communication skills.
• Possession of critical thinking and contextual analysis abilities.
• Professional certifications, including EnCE, GCIH, GCFE, GCFA, GREM, GNFA, GASF, GCTI, CISSP, or other SANS certifications.
• Proficiency in Bahasa Indonesia will be an advantage

Responsibilities

• Produce intelligence outputs to provide an accurate depiction of the current threat landscape and associated risk through the use of customer, community, and open source reporting
• Produce actionable intelligence information for delivery to colleagues and customers in the form of technical reports, briefings, and data feeds
• Participate in regular threat focus meetings with fellow SOCs
• Perform detailed investigative works into all traffic anomalies against established, historical baselines of individual agencies. Reviewing and profiling the events of all monitored clients
• Assist the Security Analysts with the investigative works
• Build rules and intelligence to detect such threats and proliferate to all monitored networks. Implementing and devising detection method of such threats in our security operations thru CESM IE/MCE Rules, DB scripts etc.
• Works with R&D for new signature package for deployment.
• Filtering and fine-tuning the security events flowing to our databases
• Prepare training programme for Security Analyst and conduct knowledge sharing sessions for Security Analyst
• Working with engineering team to set up new initiatives i.e. honeypot on the Internet ADSL link to improve security incident detection capabilities
• Monitor real-time third party security feeds, forums, and mailing lists to gather information on vulnerabilities and exploits related to the client
• Assess each event based on factual information and wider contextual information available
• Any other tasks as assigned

Requirements

• Degree holder with at least 5 years' of experience in related field and capacity
• Prior experience working in a Security Operations Centre (SOC) or Computer Emergency Response Team (CERT/CIRT).
• Possessed deep interest in open source research and critical thinking / contextual analysis abilities
• Investigative and analytical problem solving skills
• An understanding of the current vulnerabilities, response, and mitigation strategies used in cyber security;
• Related professional cyber security certification, such as GCIA, CEH, will be preferred.
• Experience with intelligence analysis processes, including Open Source Intelligence (OSINT) and closed source intelligence gathering, source verification, data fusion, link analysis, and threat actor.
• Ability to research and characterize security threats to include identification and classification of threat indicators

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst with extensive experience in managing E-commerce platforms, including Shopify Plus or other substantial platforms to join our team in Singapore. Here's a glimpse of your responsibilities:

1. Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.
2. Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:
   • Crafting proposals and quotations, and skillfully negotiating with clients
   • Managing project implementation plans and budgets.
   • Defining project deliverables at each milestone.
   • Vigilantly monitoring progress and taking proactive measures when needed.
3. Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.
4. User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.
5. Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.
6. Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.
7. Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.
8. Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: Minimum 3 years’ experience in the IT industry is preferred. Demonstrating a profound understanding of Shopify Plus features, customization options, and best practices is a plus. Familiarity with Shopify Plus is an added benefit.
• Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
• Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well in a team.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Responsibilities:

• Responsible for editing and preparing technical documents for publication.
• Documents are mainly microcontroller application notes, hardware/software manuals, and other technical documents.
• Must be able to produce clear and easy-to-understand documents in Renesas format in Microsoft Word and convert to PDF.
• Must be able to work with engineers to develop or clarify content.

Required skills:

• Technical communication in English
• Moderate-advanced use of Microsoft Word
• Some knowledge of microcontroller, software, and IoT terms and technology
• Familiarity with SharePoint and JIRA
• Basic knowledge of Visio, DITA writing and DITA-OT processing
• Basic understanding of Japanese language (Good to have)

Qualifications:

• Bachelor's degree in Electrical & Electronics Engineering or Technical Communication is preferred.
  English degree with more than three years’ experience in technical writing field is acceptable.
• At least three (3) years of technical writing or technical editing. Experience creating small and large documents with MS Word, Markdown, XML, HTML, and PDF.
• Ability to manage and maintain a document conversion system based on source code and Markdown. Systems include git for source version control, Markdown, HTML and PDF. Must be able to maintain and improve conversion scripts in Python and other scripting languages.

Responsibilities:

• Responsible for editing and preparing technical documents for publication.
• Documents are mainly microcontroller application notes, hardware/software manuals, and other technical documents.
• Must be able to produce clear and easy-to-understand documents in Renesas format in Microsoft Word and convert to PDF.
• Must be able to work with engineers to develop or clarify content.

Required skills:

• Technical communication in English
• Moderate-advanced use of Microsoft Word
• Some knowledge of microcontroller, software, and IoT terms and technology
• Familiarity with SharePoint and JIRA
• Basic knowledge of Visio, DITA writing and DITA-OT processing
• Basic understanding of Japanese language (Good to have)

Qualifications:

• Bachelor's degree in Electrical & Electronics Engineering or Technical Communication is preferred.
  English degree with more than three years’ experience in technical writing field is acceptable.
• Preferable to have experience in technical writing or technical editing, experience creating small and large documents with MS Word, Markdown, XML, HTML, and PDF.
• Ability to manage and maintain a document conversion system based on source code and Markdown. Systems include git for source version control, Markdown, HTML and PDF. Must be able to maintain and improve conversion scripts in Python and other scripting languages.

Job Responsibilities:

• Create financial models, feasibility studies, valuation analyses, and scenario analyses to facilitate informed decision-making.
• Support transactional activities, including deal due diligence, negotiation of key terms, and structuring.
• Aid in the preparation of recommendation proposals, studies, and presentations for senior management.
• Contribute to the management of strategic initiatives throughout the entire project cycle.
• Collaborate with and oversee relationships with internal stakeholders and external advisors, such as financial advisers, tax advisers, real estate consultancy firms, law firms, and brokers.
• Assist with various ad-hoc duties in coordinating the Corporate Development department.

Requirements:

• Holds a Bachelor’s degree from a reputable university in Business, Finance, Real Estate, or related disciplines.
• Possesses a minimum of 1-3 years' experience in a similar role within hospitality/real estate companies, consulting, investment banking, or transaction advisory.
• Demonstrates extensive analytical and financial skills, paying meticulous attention to detail and exhibiting a high proficiency in financial modeling.
• Exhibits strong presentation skills, with the ability to effectively communicate complex information to stakeholders.

Responsibilities:

• Responsible for creating HTML and PDF versions of MCU software user’s manual using document generation tools.
• Must be able to use version control tools like git.
• Must have some knowledge of code documentation tools like Doxygen or Java Docs.
• Must be able to use Markdown as well as HTML, XML, and CSS. Should be able to manage and maintain document conversion tools based on Python.

Required skills:

• Familiarity with Git or other version-control systems
• Experience with Markdown, HTML, CSS, and XML
• Familiarity with Doxygen or other document generation systems like Java Docs
• Experience with Python or other scripting languages
• Familiarity with MCU C coding terms
• Familiarity with Eclipse or e2 studio IDE (Good to have)
• Knowledge of Drupal web content management system (Good to have)

Qualifications:

· Bachelor's degree in Electrical & Electronics Engineering or Technical Communication is preferred.
English degree with more than three years’ experience in technical writing field is acceptable.

· At least three (3) years of technical writing or technical editing. Experience creating small and large documents with MS Word, Markdown, XML, HTML, and PDF.

· Ability to manage and maintain a document conversion system based on source code and Markdown. Systems include git for source version control, Markdown, HTML and PDF. Must be able to maintain and improve conversion scripts in Python and other scripting languages.

Responsibilities:

• Responsible for creating HTML and PDF versions of MCU software user’s manual using document generation tools.
• Must be able to use version control tools like git.
• Must have some knowledge of code documentation tools like Doxygen or Java Docs.
• Must be able to use Markdown as well as HTML, XML, and CSS. Should be able to manage and maintain document conversion tools based on Python.

Required skills:

• Familiarity with Git or other version-control systems
• Experience with Markdown, HTML, CSS, and XML
• Familiarity with Doxygen or other document generation systems like Java Docs
• Experience with Python or other scripting languages
• Familiarity with MCU C coding terms
• Familiarity with Eclipse or e2 studio IDE (Good to have)
• Knowledge of Drupal web content management system (Good to have)

Qualifications:

• Bachelor's degree in Electrical & Electronics Engineering or Technical Communication is preferred.
  English degree with more than three years’ experience in technical writing field is acceptable.
• Prefereablly have experience in technical writing or technical editing and experience creating small and large documents with MS Word, Markdown, XML, HTML, and PDF.
• Ability to manage and maintain a document conversion system based on source code and Markdown. Systems include git for source version control, Markdown, HTML and PDF. Must be able to maintain and improve conversion scripts in Python and other scripting languages.

The Business Analyst modifies, enhances, or adapts existing or proposed systems within an organisation with the purpose of improving business efficiency and productivity. He/She plans activities involving the examination and documentation of technical requirements for new solutions to be created and user needs analysis. He/She analyses the feasibility of new systems and enhancements to existing systems, translates technical requirements into system specifications and writes test cases. He/She develops documentation and guides for the use of new or enhanced systems.

He/She is open-minded and innovative in exploring new and alternative solutions to optimise systems. He/She can engage and support others in the team, and readily put forth his/her ideas in a clear and compelling manner.

Critical Work Functions and Key Tasks

Identify business needs

• Liaise with stakeholders to identify business needs

• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions

• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks

Analyse business processes

• Support the review of existing business processes to identify opportunities

• Develop alternative solutions to streamline processes

• Evaluate the viability and feasibility of possible improvements to processes

• Support the development of recommendations to increase efficiency of processes

• Develop reports and strategic analysis of business processes

Translate business requirements into technical specification

• Determine optimal means of meeting needs and requirements

• Translate business requirements and user needs into functional specifications

• Collaborate with developers to ensure requirements are incorporated into system design

• Function as the liaison between users and technical staff throughout the solution implementation cycle

• Work with relevant stakeholders on user acceptance testing

• Verify that business requirements are incorporated into the design

• Manage risks associated with solution integration

Faciliatate change management

• Support the development of change management plans

• Develop technical documentation and training materials

• Conduct user training to facilitate adoption of new systems

• Act as a point of contact for users regarding complex queries

Manage projects

• Schedule activities to drive deliverables toward meeting the overall project plan

• Work with users, technical staff and management to determine and resolve issues associated with project implementation

• Review work at critical milestones with team leader or sponsor to maintain their commitment and support

• Provide timely and accurate project progress information

Requirements / Qualifications

• Bachelor degree in IT, Computer Science, Information Systems or equivalent
• At least 8 years of relevant working experience
• Good 8 years of knowledge of Scrum and Agile frameworks and methodologies
• Strong analytical, planning, organizational, problem solving and conflict resolution skills
• Excellent communication and presentation skills
• Self-motivated, ability to work under tight project deadlines
• Domain knowledge in healthcare applications is an added advantage

Job Description:

The Business Operations Analyst role requires the incumbent to interact across business functions both within and outside the Business Operation Division, to support overall development and execution of key business processes and Strategy roadmap within Ingram Micro. Involve in business unit initiatives to increase operational efficiencies.

Key focus will include:

• Drive projects for ASEAN HK for all the Program Rollouts based on 3 Year Strategic Roadmap.
• Ability to work for the core objectives with country Senior Leaderships and Regional IT Teams.
• Ability to drive projects and being able to articulate Internal Applications and processes.
• Design and transform business requirements into solutions.
• Steward the development and implementation of efficient and effective processes, by being the process owner of the order-to-cash process and by working closely with Finance, Procure-To-Pay, Supply-Chain-Execution process owners, both within Singapore and ASEAN, working with Regional and Global teams.
• Organize and manage all analytical reporting activities for Business Operations division to provide accurate information about sales, procurement, warehouse and vendor management and the performance of the company in the most efficient way.
• Champion of Internal ERP System and other subsystem (included but not limited to EDI and E-commerce, B2B, B2B2C) remediation and new deployment through business requirement assessment, in collaboration with P2P, FIN and SCE process owners.
• Have solid understanding of Order to Cash Processes in Distribution Industry and be able to articulate business inputs into requirements and work with Technical teams and local country business to achieve operational efficiencies.

Major Responsibility: Business Operations and Data Analytics

• Establish, continuously evolve consistent Business Operations and Reporting to support better intelligence and decision making.
• Work with business operation and BU to collect, analyze, and evaluate data to track business operation performance and important developments related to operation. Develop appropriate metrics and build and automate dashboards to monitor business performance
• Drive execution of new business tools & workflow adoption rates, whilst identifying best in class deployment strategies & tactical plans.
• Actively participate in cross functional teams to evaluate adoption of new business models set or transformation of old models
• Actively participate in key data driven projects across the business, provide insight using BI to assist formulating business plans.
• Good Hands on and Understanding for Reporting and Power BI: Understanding on Query Languages (SQL, MS Access)
• Understanding on Automation (SQL Stored Procedures, SSIS, APIs)
• Reporting/Data Visualization Tools (Excel, Power BI, etc.)

Major Responsibility: ERP Champion

• Lead ASEAN business Projects by working closely with business teams. Prepare requirement documents, liase with Regional Teams and help business to manage the projects and move them to closure.
• Coordinate with other functions super users to seek optimized deployments, agree common utilization tracking & best practices.
• Develop Project training plans, plan and organize new program trainings for BU.
• Coordinate with Global ERP / IS teams to ensure correct business alignment and milestones are achieved.

Major Responsibility: PMO (Sub Region & Global Initiatives)

• Working closely with Business Operations to continuously improve business processes.

Requirements:

• 5 years project execution experience, with strong background of IT markets with Master’s degree.
• Ability to execute the IT Roadmap and work with Senior Leadership to execute the Business demands.
• Have prior experience on Distribution Industry business processes.
• Strong interpersonal & communication skills, with the ability to communication across all levels within a global organization, proving balanced and objective statements, with strong negotiation skills
• Proven ability to resolve complex problems with minor leadership direction, apply pragmatic judgment in remediation solutions & execution
• Self-motivated with a team spirit, sets realistic & achievable goals, objectives & timelines
• Cross culturally aware to adjust influencing & negotiation skills without compromising to the objective
• Advanced analytical skills with high attention to detail
• Highly adaptable in a fast-paced environment, ability to transition from Strategy to Hands-On mentality to deliver success criteria.

Business Analyst for new IT system implementation and on-going feature enhancements

Role and Responsibilities:

· Elicit business requirements from external and internal stakeholders via policy and requirement discussion sessions.

· Manage demand from multiple stakeholders and able to control, balance and agree upon a controllable delivery scope.

· Conduct user requirement scoping, and analysis, involving functional, integration, and non-functional requirements.

· Work closely with technical solution teams to assess feasibility, propose solution options and recommendation to address business and operational needs.

· Deliver functional design including workflow analysis, prototypes, business logic flowchart and interface mapping.

· Communicate clearly and concisely with technical design, development, test, and operations support teams on the requirements scope and functional design details to ensure that the final product accurately addresses business needs.

· Provide requirement and functional design clarifications to delivery team members throughout the delivery process.

· Plan and conduct internal UAT based on business workflow and user scenarios.

· Plan and conduct training to end users, and internal support teams as required.

· Support post-production deployment verification for any product feature release.

Requirements:

· Degree in Computer Science, Information Technology, Management of Information Systems or related discipline.

· Minimum 8 years IT system implementation experience with hands on experience in Software Development Life Cycle

· Excellent analytical skills, able to understand and articulate business problem statement and use cases concisely

· Self-motivated and able to take direction and work resourcefully, quickly, and independently

· Capacity to perform under pressure to handle difficult situations and issues swiftly

· Ability to build good working relationship at all levels

· Experience in Healthcare domain is preferred

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

The Technical Manager’s primary job responsibility is to reduce risk to Paramount Global Information and Information Systems through the understanding and use of various data security technologies, applications, methodologies and industry standards. You will be a Technology professional who is able to provide advanced expertise in Information Security Technologies and risk reduction strategies.

Responsibilities:

• Understands industry standard Information Security process and technology

• Works independently applying in-depth knowledge of multiple Information Security technologies (IDS/Firewalls/Anomaly Detection etc.), as appropriate

• Acts as a consultant to IT professionals and business partners in their area Information and Cyber Security risks and controls

• Performs sophisticated analysis of Information Security related logs and log data to surface potential Information Security risk and concerns for resolution. Escalate findings and recommendations to management

• Effectively uses the Paramount Global Information Security Application and Services Portfolio to reduce risk to Paramount Global Information and Information Systems

• Proactively makes risk reducing recommendations to appropriate business units regarding the development of new or existing services

• Proactively looks for innovative approaches to maintaining and improving the Paramount Global Information Security Framework

• Maintain broad experience in Information Security and can identify and leverage technical experts in different specialized fields across other departments

• Participates in Incident Response training initiatives and when required ensures active participation in the incident response lifecycle governed by the Technical CERT Policy

• Ensure all the services and or applications supported are consistently performing as intended this includes coordinating upgrades and or improvements

• Frequently reviews any tickets in any service ticketing queues related to the group managed to ensure proper ticket closure

Qualifications:

· Bachelor’s degree or equivalent preferred

· Minimum 10 years of IT related and information security technical management experience

· Goal driven individual with strong technical, interpersonal, and organizational skills

· Good positive working attitude with the commitment to achieve

· Independent with initiative & creative problem solver

· Able to work in a dynamic environment and meet tight deadlines

The Senior Analyst, Corporate Planning play a critical role in supporting the development and execution of the organization's strategic initiatives. The responsibilities will span from data management, conducting detailed analyses to providing valuable insights that contribute to informed decision-making. The role requires a strong analytical mindset, attention to detail, and the ability to collaborate effectively across departments.

Core Responsibilities

Strategic Analysis:

· Conduct thorough analysis of market/industry trends, dynamics, and competition to inform strategic planning.

· Provide data-driven insights for developing mid to long-term strategy.

Strategic Project Support:

· Support the execution of strategic projects by providing analytical support, conducting research, and preparing presentations for senior management.

· Assist in the development of scenario planning models to assess the potential impact of internal and external factors on the organization's strategy.

Performance Management:

· Design and implement Key Performance Indicators (KPIs) to monitor and evaluate the group's performance, including operational efficiency. Provide regular reports on KPIs and performance against strategic objectives.

· Identify areas for improvement and drive the implementation of enhancements to improve organizational efficiency and effectiveness.

· Analyse data to identify trends, risks, and opportunities for improvement.

Cross-functional & Business Unit Collaboration:

· Collaborate with different functions, departments, and business units to gather relevant data and insights for strategic planning and initiative.

· Foster strong relationships with key stakeholders to ensure alignment with corporate goals.

Education & Experience

· Bachelor's degree in business, economics, engineering, statistics, or related field

· At least 5+ years of experience in corporate planning, data management, analytics, project, and performance management, preferably in a fast-paced and dynamic business environment with a regional presence.

· Highly analytical, strong critical thinking, systematic, and problem-solving skills, with strong initiative to navigate uncertainties.

· Excellent stakeholder engagement and communications skills (written and spoken), with the ability to convey complex information to diverse stakeholders.

· Ability to work independently, handle multiple projects in a fast-paced environment, and negotiate & collaborate effectively.

· Proficiency in both English and Mandarin is highly preferred, due to our strong presence in China.

As an Institution Business Analyst, your role will be to support the facilities under the cluster in strategic planning, integration, data analytics and developing new innovations in enabling technology to support hospital operations with people management.

Roles and Responsibilities:

Strategic direction

• Direct cluster-focused HIT solutions while enabling required alignment to IT technological governance, cybersecurity and strategic direction
• Support Institution Director in strategic IT planning and management that will address both cluster and institution’s imperatives and be aligned with national HIT directions
• Enable and drive innovation and process improvement in institution and cluster's projects to steer towards transformational change for better outcome

Workplan budgeting

• Collaborate with GCIO and Institution Director to identify IT strategic needs and projects for the cluster and consolidate into the workplan
• Input on high level pre-project assessment and feasibility studies to program
• Plan upcoming projects in conjunction with various stakeholders to ensure synergies for deployment
• Evaluate and prioritise cluster-specific projects for implementation to finalise projects for the work plan

Oversee project approval and delivery

• Manage stakeholders to obtain approval for projects from users
• Collaborate with Program and Project Delivery Teams to determine and manage project requirements and implementation approach, implementation details including technical knowledge, project staffing headcounts, project man-day costs for work plan
• Review risks to ensure that projects are completed on time, meeting requirements and within budget
• Conduct prioritization of projects in work plan and adhoc projects
• Oversee KTLO operations in institution to ensure that SLAs are met
• Oversee the cluster and institution portfolio of projects that projects are delivered according to plan (cost, quality, time) with program teams
• Manage vendors contracted for project delivery or KTLO operations together with program teams

People Management

• Identify the necessary competencies and domain experience required for project delivery and maintenance & support functions
• Determine resource allocation matters such as headcount, location deployment of project teams
• Foster better cooperation, communication, knowledge transfers and competency development amongst cluster, institutions and delivery teams
• Provide supervision to delivery resources dedicated to clusters, which includes providing day to day directions of tasks, review and approval of administrative claims and leave approval

Cluster and Institution Outcomes and KPIs

• Formalise SLAs with cluster and institution users
• Manage and report cluster and institutions portfolio for project development and maintenance & support activities to CIO
• Track KPIs and ensure compliance with target ratings
• Oversee and manage cluster and institution IT audits
• Participate in cluster and institution IT governance, workgroups, hospital operations and project steering committees
• Oversee set-up / participate in cluster / national exercises (e.g. BCP, JCI, DR exercise/ mass casualty/ emergency planning)
• Review relevant cluster policies and procedures (e.g. research data policies)

Qualifications/ Requirements:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• At least 5-7 years of relevant working experience
• Able to write approval / project funding paper for submission
• CITPM / PMP certification will be an added advantage
• Excellent problem solving skills with good written/communication and interpersonal skills
• Possess strong organisational and customer service skills and able to lead and work with cross functional teams
• Experience in healthcare industry is an added advantage

Job Description:

1. Provide on-going application support and be involved in various stages of the SDLC with lead project teams.

2. Perform user requirement analysis for enhancements to existing systems.

3. Evaluate potential solutions and make recommendations to resolve business problems.

4. Involvement in the system integration testing phase prior to implementation.

5. Liaise closely with business users and build good rapport.

6. Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.

7. Support the team in defining change requirements, tracking and documentation.

8. Provide application maintenance support (certain activities may occur after office hours).

9. Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.

10. Assist team in Change Approval Board and Pre-commissioning preparations.

11. Front users in problem investigations and resolutions.

12. Review Vendor SLA reports.

13. Create/Update SOPs.

14. Support transition phases from project to operations.

Requirements / Qualifications:

1. Successful track record in service management, user and vendor management (good to have).

2. Experience in MS Windows environment & application support.

3. Strong analytical skills and ability to work independently.

4. Experience in healthcare industry is an added advantage.

5. Degree in Computer Science, Computer Engineering or equivalent.

6. Experience in SAP FICO is an added advantage.

Senior/I4.0 Analyst – Composite Metro & Process Optimizer

As an Industry 4.0 (I4.0) Analyst at Micron Technology, Inc., you will report to the Smart Manufacturing and Artificial Intelligence organization. The team defines, drives and delivers end to end smart manufacturing solution, integrated across functions of the business. The team will investigate applying industry-leading the best methodologies in automation, AI and machine learning to enhance Micron’s product development, business and administrative processes across the company.

Responsibilities and Tasks

• Conduct diagnostic and understand gaps and areas of improvement in current Composite Metro solutions and ways of working
• Work with PDE, Data Scientist, System Architect and Composite Metro end users to design & define requirements and analyze information, production interdiction that related to the adoption of Composite Metro for Smart Manufacturing
• Ensure optimization and standardization of tools and processes leveraging central team business partners to allow I4.0 solutions to be scaled sustainably across Micron Backend sites
• Develop business case, including impact validation approach, ROI of potential solutions and prioritize & propose projects for implementation
• Lead projects and activities that will require the coordination, support, and management of resources from global teams
• Provide expert functional and process guidance on system interfaces and capabilities
• Use metrics and performance data to understand opportunities for improvement

Qualifications

• At least 5-7 years of work experience in Assembly & Test and Post Wafer Fab (PwF) Process & Equipment Engineering or similar operations functions, good knowledge in High Bandwidth Memory (HBM) production is preferred
• Familiar with Composite Metro solution development, systems and solutions for high volume and high mix production environment
• Good interpersonal skills with demonstrable ability to effectively lead and present to small and large groups
• Proven ability to work multi-functionally with peers, senior and mid-level management
• Peer leadership and relationship management skills
• Strong analytical and problem-solving skills
• Highly organized and ability to remain flexible to the changing business needs

Requirement

• B.S/M.S Degree in Science, Computer Science, Industrial Engineering or any other engineering discipline with extensive programming exposure

About Micron

As the leader in innovative memory solutions, Micron is helping the world make sense of data by delivering technology that is transforming how the world uses information. Through our global brands — Micron, Crucial and Ballistix — we offer the industry’s broadest portfolio. We are the only company manufacturing today’s major memory and storage technologies: DRAM, NAND, NOR and High Bandwidth Memory. Our solutions are purpose built to demonstrate the value of data to unlock financial insights, accelerate scientific breakthroughs and enhance communication around the world.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Responsibilities

• Serve as the principal advisor to Customer’s business systems involving the security of the operating unit’s IT Systems.
• Perform security related statistics assessment, recommendation and reporting
• Develop and maintain baseline security standards (BSS) for servers, databases, network devices and monitoring tools
• Plan, schedule and conduct periodic BSS compliance assessment against servers, databases, network equipment and monitoring tools
• Fronting of Security Audit
• Lead in investigations, identification and managing risks, into Medium to Low Information Security incidents and threat.
• Escalate Critical/High Security incident to Incident Manager and support incident manager in the investigation.
• Oversee resolution of security related incident
• Monitor, analyze, recommend and follow through the appropriate action for security vulnerabilities and patches
• Project Advisory on IT Security and Compliance
• Administration and Control of Privileged Accounts Access Authentication Systems
• Participate in Cyber Security activation and Disaster Recovery exercise
• Perform verification, validation and risk assessment of report generated from Vulnerability Assessment and/or Web Application Penetration Test
• Expected to be attached to customer’s site as and when required.

Job Requirement

• Bachelor Degree or Diploma in Electronics, Computer Engineering or related disciplines.
• At least 3 years of relevant experiences in a cyber security setting.
• Possesses relevant experiences with any of the following:
• Vulnerability Assessment, IDS/IPS configuration/monitoring, Firewalls, TCP/IP packet analysis, Log analysis, and understanding of exploiting vectors
• Familiar with information security requirements/ standards across various industries.
• Working knowledge of best practices for incident response, network architecture, current networking technologies, security requirements, features of networks and applications, Cyber Security trends and related security issues.
• Relevant certifications such as CISSP, CISA will be advantageous

Responsibilities

• Monitor third party security feeds, forums, and mailing lists to gather information related to the client through automated means

• Produce intelligence outputs to provide an accurate depiction of the current threat landscape and associated risk through the use of customer, community, and open source reporting

• Produce actionable intelligence information for delivery to colleagues and customers in the form of technical reports, briefings, and data feeds

• Review vulnerabilities advisories

• Review and process threat intelligence reports

• Perform detailed investigative works into all traffic anomalies against established, historical baselines of individual agencies. Reviewing and profiling the events of all monitored clients

• Assess each event based on factual information and wider contextual information available

• Review, propose and generate reports to automate or reduce low value event escalations

• Build rules and intelligence to detect such threats and proliferate to all monitored networks

• Implementing and devising detection method of such threats in our security operations through SIEM Rules, DB scripts etc

• Perform periodic analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when available

• Supports the development of tactics, techniques, and procedures in providing proactive threat hunting and analysis against the available information sources (e.g. Netflow, DNS and Firewall logs, etc.)

• Assist the Security Analysts with the investigative works

• Prepare training programme for Security Analyst and conduct knowledge sharing sessions for Security Analyst

• Fulfil Change Requests, Service Requests and respond to internal / external enquiries with regards to detection Use Case

• Any other tasks as assigned

Requirements

• Degree holder with at least 5 years' of experience in related field and capacity

• Prior experience working in a Security Operations Centre (SOC) or Computer Emergency Response Team (CERT/CIRT)

• Possessed deep interest in open source research and critical thinking / contextual analysis abilities

• Investigative and analytical problem solving skills

• An understanding of the current vulnerabilities, response, and mitigation strategies used in cyber security

• Related professional cyber security certification, such as GCIA, CEH, will be preferred

• Experience with intelligence analysis processes, including Open Source Intelligence (OSINT) and closed source intelligence gathering, source verification, data fusion, link analysis, and threat actor

• Ability to research and characterize security threats to include identification and classification of threat indicators