Job description, low-code style:
As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. So, let us cut to the chase: we are looking for a Senior Technical Success Manager to be based Singapore.

In this role, you will serve as a trusted adviser to a number of our strategic customers, providing personalized and proactive guidance. You’ll work closely with our customers to provide support and advice on the use of OutSystems Industry-leading Low-Code Platform. You will also gain an understanding of their IT infrastructure, internal processes, and business needs. As a Technical Success Manager, you will adapt your support to each of our customers’ environments, facilitate collaboration with their other vendors, and advocate on behalf of their needs. If you are a problem solver, inquisitive by nature and driven by curiosity, this is the job for you!

Main Responsibilities:

• Develops a plan to increase the adoption at our Key Customers that leads to increased OutSystems usage
• Is innovative and makes an impact: on our Customers, our team, and on the company.
• Mentoring - Actively helps and coaches others to understand the platform and be able to understand and talk to value as it relates to business goals and needs.
• Builds internal networks and is respected by peers in sales / product / support etc.
• Recruits ambassadors and references within client base;
• Is able to drive complex adoption scenarios through the Evolving and Scaling phases, pitching the value of the OutSystems Innovation Center, as well as its key roles, governance processes and artifacts.
• Perform technical reviews and share knowledge to identify and prevent potential issues;
• Design technical adoption plans to ensure sustained growth in technology proficiency;
• Catalog, categorize, and share common customer issues with other OutSystems teams;
• Serve as a customer advocate within OutSystems;
• Deliver key OutSystems product road map updates;
• Provide an exceptional customer service experience.

Requirements:

• 8+ years of experience in Mobile/Web application development;
• 5+ years of experience as Technical Team Lead / Technical Coach / Technical Account Manager;
• OutSystems development and administration experience is preferred
• Experience working in a professional services, support, engineering, sales engineering or development organization;
• Ability to manage and grow existing enterprise customer relationships by delivering relationship-based support
• Technical knowledge of web, API, and Mobile development, including the Microsoft ecosystem, e.g. .NET Core, etc.
• Practical knowledge of modern IT Ecosystem e.g. VPN, firewalls, cloud providers (AWS/Microsoft/Google), container technologies, etc.;
• Outstanding written and verbal communication skills in English;
• Ability to explain complex information to customers clearly and concisely.
• Ability to travel;
• Bachelor's degree in a science or technical field, engineering, or computer science is a plus.

Working at OutSystems:

We do not have many rules, but we do have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.

• We grow, change, and innovate, and give our teams the space to be proactive and creative.
• We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills.
• Global colleagues who are as smart, hardworking, and driven as you.
• Our DNA is disrupting the status quo. It is why our company exists.
• We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.

https://www.outsystems.com/company/careers/

The Opportunity

Adobe Experience Cloud provides the most comprehensive set of applications, capabilities, and services specifically designed to address today’s need for personalized customer experiences at scale. We are in need of a high-powered technical leader to help our largest customers navigate the operational challenges of delivering real time customer experiences at scale. You will work one-on-one with our top tier customers, supporting the implementation, technical health, performance optimization and business relationships with Adobe. You will be the technical partner our largest customers need in order to ensure their supercharged engine, finely tuned will make their customer experiences hum. Working in close collaboration with our Customer Success Manager this team will ensure strategic value realization from their partnership with Adobe.

A bit more about you

Responsible for evangelizing Adobe Solutions with enterprise customers, this role engages as the technical health leader, delivering dedicated services, methodology advice, and being the customer’s technical advocate within Adobe. Key elements of the role include Service Delivery Strategy, implementation cycle guidance, balancing risk and maximise value in Adobe technology adoption. In addition, partner with Customer Support leaders, you will field questions, log and work high priority issues & and handle critical issues while working with the extended Adobe Support team (Customer Support, Consulting and Engineering).

What you’ll do

• Build, develop, and maintain one-on-one relationships with customers.
• Produce and deliver a prescribed set of technical services to maintain operational health.
• Drive discussions with multiple personas from developers and analysts to management and senior leadership regarding tasks, projects, cases, and prioritization.
• Serve as a primary, technical go-to person for multiple customers, establishing a deep business and operational understanding of their environment.
• Field technical inquiries, handle customer issues, and influence partners to improve customers’ health.
• Strategically think about people, process, and technology challenges, helping customers realize the efficiencies and advantages of the Adobe Experience Cloud.
• Identify and mitigate risks to establish successful partnerships with Adobe.

What you need to succeed

• Experience in a customer-facing role with outstanding communication skills.
• Strong technical background with hands-on expertise to work through challenges and events.
• Ability to drive discussions and represent Adobe within a customer’s environment.
• Critical thinking regarding people, process, and technology challenges.
• Ability to successfully execute solutions and functionality to optimize customer investment.
• Demonstrated ability to identify and mitigate risks, ensuring customers' operational health.
• Ability to collaborate within a team to deliver world-class service.
• Experience and familiarity with the following (a plus but not a hard requirement): Adobe Analytics, Adobe Audience Manager (AAM), Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Adobe Campaign, Adobe Magenta, Adobe Marketo, Adobe Target.

Senior Manager, Group Property Management (Based in Singapore)

Role Overview: This role involves leading the technical team within Group Property Management, reporting to the Head of Group Property Management. The Technical Services (TS) team provides technical support and advice to Property Management (PM) portfolio teams, reviewing improvement works, building defects, and conversion projects across the asset portfolio, ensuring compliance with relevant building safety standards.

Key Responsibilities:

• Lead, plan, organize, and monitor the work and resources of the TS team.
• Conduct strategic reviews of TS roles, tasks, and engineering expertise within Group Property Management and portfolios.
• Explore new engineering technologies to enhance building operations.
• Provide technical expertise and advice on design and problem areas related to building defects and conversion works.
• Develop ideas to achieve higher standards of engineering and technical expertise, helping portfolios meet required standards.
• Create engineering and technical policies or standard operating procedures (SOPs).
• Collaborate with in-house technical teams, external consultants, and contractors to address building defects and propose solutions for maintenance and repair.
• Identify and procure consultancy services and contractors for improvement, rectification, or conversion works.
• Review consultants' proposals for new developments or improvements in building functionality and operations.
• Manage budgets and expenditures for repair and maintenance works, long-term asset repair and replacement planning, and capital expenditure projects.
• Recommend new initiatives or automation for cost savings and efficiency across the asset portfolio.
• Provide expert advice to local teams on critical structural or mechanical issues.

Requirements:

• Degree in Engineering (Electrical or Mechanical) or equivalent.
• At least 8 years of relevant experience in building facilities management, project management, and integrated fitting-out works.
• Proficiency in MS Office Applications (Word, PowerPoint, and Excel); experience with SAP is an advantage.
• Certification as a Fire Safety Manager is an advantage.
• Strong leadership, planning, communication, and interpersonal skills.
• Operational or consultancy experience in temperate or non-equatorial M&E requirements is an advantage.
• Ability to manage operations and projects simultaneously.

If you are interested in this opportunity, please submit an application with an updated CV of yours detailing your relevant experience to this job ad or directly to [email protected]

Only shortlisted applicants will be contacted.

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

- Possess a valid RTO (Tunnel) cert by JAC of IES/ACES as QSS Singapore

*Please note that working hours for this role is 56 hours/week

• Maintain vessels to the requirement of Classification Society, Flag state, Port State, Oil majors and state regulations that the vessels are plying.
• Execute planned maintenance system and ensure compliance.
• Approve and monitor repairs, prepare purchase order and works order.
• Prepare dry-docking / repair specifications and monitor work progress.
• Maintain vessel allocated budget and meet operational standard as required by Owners.
• Carry out internal audits, risk assessment, incident investigation and closing out report.
• Attend to all inspections by Class Society, Flag State, Port State, Underwriters and Oil Majors.
• Liaise with Terminal Representative, Charterers, Agents, Operators and Fujairah Freezone Official.
• At the Fujairah branch office, to be the first point of contact for vessel matters.
• Assist Crew Department in coordinating crew matters.

Requirements

• COC Class 1 holders with sailing experience on tanker vessels / foreign going vessels
• Minimum 3 to 5 years experience ashore as a Technical Superintendent in tanker companies
• Must be willing to travel abroad ( Fujairah ) on a rotational basis
• Possess good spoken and written communication skills in English language
• Familiar with Oil Majors vettings and inspections requirements
• Analytical, able to work independently, results oriented, resourceful and pro-active

Job Responsibilities:

• Ensures new and existing customers receive a first class delivery service in accordance with customer expectations and contractual agreements.
• Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others.
• Defines customer needs and develops a plan and proposal for delivery of the project.
• Viewed by customers as a consultant.
• Performance is typically evaluated based on utilization, (i.e., billable hours).
• Understand and Adhere to all Corporate Policies to include but not limited to company’s Code of Ethics and Global Information Security.
• Analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing company’s methodologies.
• Conducts analysis of corporate objectives, critical success factors, business functions and processes. Plans, integrates and manages the implementation of new technology.
• Solves highly technical and complex problems for project(s). Guides and provides ultimate technical direction for projects.
• Significantly supports the regional/product’s business development and sales support efforts for a particular territory, industry or account. Meets with prospective, current and former clients describing and defining company’s services particularly as they relate to area of specialty.
• Has advanced technical knowledge and understanding of product set and business knowledge. Guides customer with their implementation efforts as necessary to ensure successful product adoption.
• Anticipates the implications and consequences of risks or business situations and takes appropriate action to prepare for possible mitigation actions and or contingencies. Has the ability to identify information needed to clarify a risk or business situation, seeks that information from appropriate sources and use skillful questioning to draw out the information.
• Perform other duties as assigned.

Job requirements:

• End-to-end financial software implementation experience (preferably at a software vendor).
• Understands the full IT project life cycle from requirements gathering through implementation and go live.
• Understands principals of multiple application development methodologies
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors).
• Excellent analytical, decision-making, problem-solving, team and time management skills.
• Ability to persuade and influence others on the best approach to take.

Job Responsibilities:

• The purpose of the role is to ensure new and existing customers receive a first class delivery service in accordance with customer expectations and contractual agreements.
• Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others.
• Defines customer needs and develops a plan and proposal for delivery of the project.
• Viewed by customers as a consultant.
• Performance is typically evaluated based on utilization, (i.e., billable hours).
• Understand and Adhere to all Corporate Policies
• One of the highest level individual contributors, analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing company’s methodologies.
• Conducts analysis of corporate objectives, critical success factors, business functions and processes. Plans, integrates and manages the implementation of new technology.
• As one of the highest level technical experts, performs a variety of duties involved with supporting large, strategic and/or multiple projects.
• Significantly supports the regional/product’s business development and sales support efforts for a particular territory, industry or account.
• Has superior technical and comprehensive knowledge and understanding of product set and business knowledge. Assists the customer with their implementation efforts as necessary to ensure successful product adoption.
• Anticipates the implications and consequences of risks or business situations and take appropriate action to prepare for possible mitigation actions and or contingencies. Has the ability to identify information needed to clarify a risk or business situation, seeking that information from appropriate sources and use skillful questioning to draw out the information.
• Acts as a mentor, coach or trainer to consultants by sharing business expertise. Perform other duties as assigned.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Systems/Management, Business, Accounting or Finance or equivalent experience is required. Master’s degree preferred.
• Minimum 10 years relevant experience in end-to-end financial software implementation (preferably at a software vendor).
• Understands the full IT project life cycle from requirements gathering through implementation and go live.
• Understands principals of multiple application development methodologies
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors).
• Excellent analytical, decision-making, problem-solving, team and time management skills.
• Ability to persuade and influence others on the best approach to take.

• Singapore Based (Alexandra Point / Fujairah Branch Office - Rotation travel)
• 5 days, 9.30am to 5.30pm
• COC Class 1 or 2 holders with sailing experience on product tankers; 3 to 5 years’ experience ashore as a Technical Superintendent in tanker companies
• Career Progression Opportunities

The company owns and manages a fleet of coastal tankers and barges operating in Singapore, Malaysia and in the South East Asia region. We are seeking for qualified candidates to take up the challenges of Technical Superintendent based in Singapore and on rotation shift in Fujairah.

Responsibilities:

• Maintain vessels to the requirement of Classification Society, Flag state, Port State, Oil majors and state regulations that the vessels are plying.
• Execute planned maintenance system and ensure compliance.
• Approve and monitor repairs, prepare purchase order and works order.
• Prepare dry-docking / repair specifications and monitor work progress.
• Maintain vessel allocated budget and meet operational standard as required by Owners.
• Carry out internal audits, risk assessment, incident investigation and closing out report.
• Attend to all inspections by Class Society, Flag State, Port State, Underwriters and Oil Majors.
• Liaise with Terminal Representative, Charterers, Agents, Operators and Fujairah Freezone Official.
• At the Fujairah branch office, to be the first point of contact for vessel matters.
• Assist Crew Department in coordinating crew matters.

Requirements:

• COC Class 1 or 2 holders with sailing experience on product tankers
• Minimum 3 to 5 years’ experience ashore as a Technical Superintendent in tanker companies
• Experience in handling Foreign going vessel
• Must be willing to travel abroad (Fujairah) on a rotational basis
• Familiar with Oil Majors vetting’s and inspections requirements

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description of SENIOR TECHNICAL ENGINEER

Company Description

Alola envisions a world where travel planning is seamless, personalized, and hassle-free, powered by cutting-edge AI technology. Our goal is to empower travelers to create unforgettable experiences effortlessly on our end-to-end travel platform that is both engaging and interactive. We are developing a Generative AI-powered travel platform that revolutionizes the way people plan and book their trips. Our platform generates personalized itineraries for flights, hotels, and activities in real-time, all powered by AI and integrates seamless live bookings and payments. We are based in Singapore and value innovation, creativity, and customer satisfaction.

Overview

As a Senior Technical Engineer of Alola, you will play a critical role in designing, developing, and scaling our digital travel platform with a particular focus on integrating AI-driven solutions. You will lead the development of high-performance systems and features, including knowledge of vector databases, building intelligent systems that personalize the user experience, optimizing processes, ensuring the delivery of reliable, secure, and user-friendly solutions. You will collaborate closely with product manager, UX designer, and other engineers to solve complex technical challenges and drive AI-powered innovation in the travel industry.

Key Responsibilities

System Design & Development:

• Design and develop scalable, high-performance systems and features for web and mobile platforms, including AI-powered recommendation systems, booking engines, and real-time data integrations.
• Build and maintain robust AI and machine learning pipelines to support personalization, search optimization, and dynamic pricing features.
• Implement and optimize integrations with third-party travel APIs to enhance product capabilities.
• Implement and optimize CI/CD pipelines, monitoring systems, and cloud deployments to ensure continuous integration and delivery.
• Write clean, efficient, and well-documented code, and conduct code reviews to ensure high-quality standards.
• Work with vector databases to develop scalable solutions for semantic search, recommendation engines, and contextual data retrieval.

AI Integration:

• Develop and implement AI algorithms for recommendation engines, predictive analytics, and natural language processing (e.g., chatbots for customer support or virtual travel assistants).
• Leverage machine learning techniques to analyze user behavior, enhance personalization, and improve decision-making.
• Develop and maintain an AI-powered chatbot to handle customer queries, booking changes, and cancellations.
• Work with large datasets to train models, ensuring accuracy, reliability, and scalability.

Leadership & Mentorship:

• Lead the architecture, design, and implementation of our AI-based travel platform, ensuring robust, scalable, and efficient systems.
• Build and mentor a high-performing engineering team, fostering a culture of innovation, collaboration, and excellence.

Collaboration:

• Act as a liaison between engineering, data science, and business teams, ensuring clear communication and alignment of goals.
• Implement and optimize integrations with third-party travel APIs to enhance product capabilities.

Performance Optimization & Security:

• Identify potential bottlenecks and implement improvements to ensure the system can handle a rapidly growing user base.
• Ensure the platform meets data privacy, security, and compliance standards, especially around sensitive user information and transactions.

Innovation & Trends:

• Stay updated on emerging technologies and industry trends to identify opportunities for innovation in travel solutions.
• Advocate for the adoption of AI across the organization, demonstrating its value through successful implementations.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Software Engineering, or a related field.
• 5+ years of experience in software engineering, including 2+ years in AI/ML development.
• Proficiency in full-stack development, with strong knowledge in one or more of the following programming languages: Typescript, JavaScript, Reactjs, Mysql, OpenAI, Python, with experience in AI frameworks like TensorFlow, PyTorch, or Scikit-learn.
• Strong understanding of machine learning, deep learning, and natural language processing techniques.
• Proficiency in building and deploying AI models into production environments.
• Hands-on experience with data processing, analytics, and large-scale data handling.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) and AI/ML services.
• Experience working in Agile/Scrum environments.
• Experience with integrating AI into real-time systems, such as recommendation engines, dynamic pricing, and conversational AI.
• Excellent problem-solving skills, with a passion for using AI to address complex challenges
• Ability to work in a fast-paced, start-up environment.
• Experience in the travel industry or e-commerce platforms will be added advantage

Benefits

• Competitive salary and performance bonuses
• Role based in Singapore, with remote flexibility in a hybrid work environment
• Opportunities for continuous learning and professional development
• Access to cutting-edge technologies and industry-leading tool

The Microsoft Dynamics 365 Technical Consultant will act as a liaison between customer and internal teams on Microsoft Dynamics CRM projects (implementations, customizations, migrations, and more). The D365 Technical Consultant may be responsible for one or more aspects of the project including business analysis, configuration, data, training and support with a focus on the technical aspects. The candidate must be extremely detail-oriented, could multitask, be meticulously organized, and be able to prioritize multiple demands in a fast-paced environment. The D365 Consultant carries the ultimate responsibility for meeting the customer requirements and completing the project.

Roles and Responsibilities:

• Lead and facilitate the design and architecture sessions with clients.
• Mentor other consultants in terms of technical skills.
• Be an advisor to customers and other consultants.
• Help customers define processes when there are no processes in place.
• Advise customers on best practices for CRM processes, user interface, and architecture.
• Assist technical consultants with architecting CRM related customizations, and report to model the client’s organizational processes.
• Create Technical Specifications documentation for the project.
• Create a detailed project scope document for the customer, which includes both estimates for the tasks that will be completed and the project schedule in Microsoft Project.
• Write specifications for customizations, data migration, and system integrations.
• Facilitate team resources in the implementation of data migration and translation, data integration, training and custom development, and reports.
• Schedule work to be done and follows up to ensure completion within the project schedule.
• Supervise the tasks and deliverables of the project team to meet project milestones and deliverables.
• Maintain risks and issues lists.
• Conduct risk mitigation with client project team.
• Guide the project along through daily communications with the customer.
• Conduct at least a weekly status meeting (may be more) and send weekly status updates.
• Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes.
• Impart training to super users and end users, as needed.

Ability to code and carry out D365 development programming related to:

• Customizations on Microsoft Dynamics CRM 2013 and above.
• SQL Integration Services.
• Development of reports using SQL Reporting Services.
• SDK and/or Developers Toolkit.
• Programming languages such as C#, ASP.NET, HTML, JavaScript, Azure Services & API.
• Azure services & Administration.

Requirements:

• Bachelor’s Degree or Master Degree in Computer Science or related.
• At least 5 years of Dynamics 365 Technical Lead experience.
• Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organization.
• Excellent verbal and written communication.
• Professional demeanor.
• Feels comfortable talking with clients at all levels of within an organization.
• Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process.
• Advanced use of JIRA, Microsoft Project, Excel, Word.

Location: Penjuru Lane

Salary: $2,800 - $3,500

Working days: Monday - Friday

Working hours: 8:30am – 5.30pm

Responsibilities:

• To assist in the overall management and technical operations of the Marine Fleet that includes the preparation, review and management of all technical documentation, vessel certificates, maintenance records, compliance records etc.
• Providing the necessary administrative support and coordination for any vessel inspections, repairs and docking works.
• Assist in liaising with customers on technical and operational matters that inclusive of vessel performance, etc
• Attending to vessel docking, repairs and surveys when requires and carry out supervision on any contractors' repair / maintenance works on board the vessel.
• Monitoring the technical status of vessel in term of Class certificates and surveys and ensure that all statutory certificates, equipment certificates, etc, are properly maintained, documented and up to date.
• To identify and source for technical and operational supplies required for the vessel's need. Coordinate with the suppliers for timely delivery to the vessels.
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage.
• To keep track of the vessels LSA, FFA, cargo hoses registry, lifting gears registry and PPE of all shipboard personnel.
• Appointed as safety committee member to carry out tool-box meetings for all the vessels and attend to vessel inspections.
• To work closely with the HES team to ensure smooth implementation and compliance of company's safety and quality standards
• To assist in investigating any defects / failures occurred and reporting all vessels incidents, near misses to prevent and eliminate any potential incidents
• To assist in maintaining crew records that inclusive of certificates, training, medical checks and coordinating in crew changes.
• To undertake any other technical related tasks and assignments as and when required.

Job Requirements:

• Relevant working experience
• Proficiency in Microsoft Office

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Credit Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills Strong problem solving skills
• Ability to multi-task and perform well under pressure

Job description:

· Perform Parameter setup data mapping to new platform.

· Perform Functional gap analysis and data mapping.

· Assist in analyzing the portfolio migration requirements (internal and client initiated),
breaking down to the required level of details to drive a traceability matrix and
functional solution documents.

· Facilitate in tracking the portfolio migration requirements throughout the software
development lifecycle, ensuring that the solution, development and testing deliver
the correct coverage and scope.

· Assist in documenting portfolio migration requirements clearly and concisely in the
standard format.

· Assist in providing work estimates when applicable.

· Understand any changes to requirements or scope and impact these may have on
potential solutions and project timelines.

· Assists the Project Manager in enforcing the project deadlines and schedules
i.e. when the requirements are to be frozen, signed off

· Understand the effort estimates related to new functionality and its impact on the
project’s estimated effort. Escalate to the project manager on a timely manner
on its impact on project schedules.

· Guide in the development of test plans and test scripts

· Support in consultative sessions with the customers

*Ring Ring* Your end-users need your help! Will you rise to the occasion and answer the call, drawing on your expertise to solve the problem that they are facing at that moment? Our Customer Analysts are the "Batmen" of Titansoft, give them the bat-signal, and they will look into your issue and beat them into oblivion. *POW!*

What a Customer Analyst does in Titansoft

• Assist in product support for end users
• Coordinate with team members to resolve reported problems by end users within SLA
• Provide a single point of contact for end users to report problems
• Work closely with team members to suggest and propose prevention methods or workarounds for problems
• Be proactive with system monitoring, provide efficient solution and action before end users report / problems occur
• Take responsibility on receiving reports or problems until the root cause is solved or preventive action is applied
• Willing to perform 24/7 support duties on rotational basis
• Perform tasks assigned by direct supervisor

What we are looking for in a Customer Analyst

Qualifications

• Minimum Advance Diploma in Computer Science or related field

Experience

• At least 1 year of technical support customer service experience in a corporate IT environment.
• Basic knowledge in TCP/ IP networking as well as web services
• Basic knowledge in web application development and support

Skills

• Ability to work on their own initiative and be a self-starter
• Detail-oriented and ability to consistently produce high quality, accurate work
• Exceptional problem solving and troubleshooting skills
• Willingness and ability to work co-operatively with others as part of a team
• Flexibility in terms of responsibilities and working arrangements
• Good interpersonal and communication skills with report writing and documentation skills
• Ability to work under pressure for deliverables

What everyone gets in Titansoft (psst. We didn't get that Great Place To Work in Singapore 2024 Award for nothing!)

• 18 days of rest and relaxation for each year (P.S. It gets even better over the years!)
• Competitive salaries and bonuses bench-marked against big players in the industry (Yeap, those companies!)
• Flexible working hours (Sleep in a little longer after fixing that pesky bug from last night)
• Comprehensive insurance coverage
• Wellness fund (Flexibilty to use it for medical, dental, EAP or even attraction parks!)
• Very well-stocked pantry (We've never heard of the term 'Hunger Games', nope)
• Communities of Practice and Workshops catered for your growth and learning
• Substantial subsidies and programs to keep that creative flow while having fun (Health promotion program, annual overseas company outing, an annual dinner that nobody will ever forget, etc.)
• Hardcore work and hardcore fun!

Working at Titansoft will probably be unlike any other careers you have ever had. Discover why you should join us!

Responsibilities

- Requires deep data analysis skills in iron ore, coal and crude oil market, and perform forecasting, reporting and operational metrics tracking

- Learn modelling of options market for commodities and US equities, equity index, capture arbitrage opportunities if any

- Analyse key financial data and create financial models for trading decisions

-Working closely with trader, and giving support in the daily activities of trading, deal tickets filing, trade execution

-Increase productivity by developing reporting/forecasting tools

Requirements

-Prefer a master degree in science, mathematics, finance, economics….etc.

-we need someone who are very eager to learn, to grow, and to work extensively in the financial market

Who we are looking for

The L2 Systems Analyst is a client-facing, business and technical position responsible for all aspects of managing production of Charles River IMS systems Asia Pacific clients as part of the Charles River Software as a Service (Saas)/Managed Services offerings, including Application Management for hosted and non-hosted clients.

Why this role is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019. Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.

What you will be responsible for

This role will involve working closely with Clients, providing expert level remote management, administration and support for Client production Charles River IMS solutions, including:

• Client assistance in optimal use of the system
• User administration/privileges
• Parameter configuration changes
• System availability
• Application and database performance tuning
• Daily operational processing monitoring and support
• Charles River IMS and database software patches
• Charles River IMS version upgrades
• Assistance with problem support and resolution
• Business Continuity/Disaster Recovery assistance
• Working with Charles River colleagues to smoothly transition new Clients to production operation.
• Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients.
• Participation in the development and on-going refinement, enhancement and continuous process improvement for the services.
• Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.
• The role will involve periodic out of hours support

What we value

These skills will help you succeed in this role:

• Experience with Financial Services Investment Management, Trading or related systems highly desirable ( e.g. Charles River IMS).
• Proven ability to partner with various internal departments to deliver superior customer service.
• Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions.
• Any experience with the following is preferred: servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software and disaster recovery/business continuity.
• Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.
• A background in portfolio management and trading system applications is preferred.

Education & Preferred Qualifications

• Minimum of 5 years’ relevant industry experience.
• Bachelor’s degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Math’s or Statistics preferred.

Additional requirements

Periodic off-hours support

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Role Summary

Digital Transformation is at the heart of our client’s group strategy. The Single Platform Augmented Consumer Experience (SPACE) program is a cornerstone CRM program conceived to put consumer at the heart of this transformation which help us achieve consumer centricity, digital strategy and seamless experiential brands. SPACE Program is made up of Consumer Data Services/storage (CDS), Loyalty, Marketing Activation using Salesforce Marketing Cloud (SFMC), Consumer Data Platform (CDP), and Analytics. This project has a focus on Japan market and/or Korea market.

Main Responsibilities

Work with both internal and external stakeholders to drive rollout and integration of SPACE products for 1 market, across multiple brands.

• Internal Stakeholders consist of overall SPACE Program Manager, Technical Architects, Product Owners, Integration Managers, Business Analysts, Business stakeholders etc. both at local and Zone/Regional level.
• External stakeholders consist of technical vendors who build or maintain the products within SPACE or to be integrated with SPACE.

Project and timeline management – own overall delivery timeline for different phases in the project lifecycle.

• Collaborate with different teams and workstreams to ensure seamless integration in the group system landscape.
• Drive external vendors to explore and deliver solutions with alignment to requirements, ensuring quality and timeliness, whilst keeping to agreed scope.
• Organize and manage periodic steerco meetings.
• Transition Dev project to Hypercare and Operational project upon go live.
• During hyper-care: organize and drive issue fixes with various stakeholders.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• At least 5-7 years of experience in digital transformation projects, having held roles as BA.
• Has experience with projects involving system implementation, multiple systems' integration, and complex data migration.
• Experience managing and driving discussions with both Business & IT stakeholders.
• Excellent verbal and written communication skills to understand requirements/ issues and bring relevant stakeholders into discussions to drive solution.

Good to Have:

• ITIL certification.
• ServiceNow experience.

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

Responsibilities:

• Support system development and project implementation.
• Create and document business process flows; obtain stakeholder sign-offs.
• Collaborate on process workflow modeling to illustrate "to-be" states and resolve gaps.
• Capture user requirements and translate them into features and user stories.
• Prepare and communicate project reports, highlighting risks, issues, and actions.
• Ensure adherence to timelines, assisting in risk management.
• Develop test scenarios, organize UAT, and manage training documentation.
• Update Level 5 (L5) documentation when superusers are unavailable.
• Assist with other governance and process-related tasks as required.

Key Requirements:

• Experience: 3-5 years in business process analysis or project management.
• Language Skills: Proficiency in Mandarin is preferred for communication with stakeholders in China.
• Technical Skills:Proficient in Visio and Azure DevOps (task tracking, iteration planning, test management).
  Strong documentation skills for project/system development and testing.
  
• Other Skills: Excellent time management, organizational, and communication skills.

EA License: R1873481

Company EA License: 11C4879

Our client is actively searching for a Data Analyst/ Senior Data Analyst to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

You will be a member of the Department of Infectious Diseases, where you will provide support in the areas of data collection, management and analysis. Your main responsibility will be in supporting the ICU Multidisciplinary Infectious Diseases (IMI) service, Haematology-Infectious Diseases clinical service and other related services, where you will be responsible for collecting, organizing and analyzing relevant data.

It will involve the administration of current data management systems, as well as planning and developing new databases, as and when required. You should have the skills and ability to manage electronic information in multiple formats, and to process and analyze this data for reporting and presentation. Your work requires proficiency with databases, analytical and reporting tools, an ability to learn quantitative tools/software and methodologies, and use of presentation software and good communication skills. You will have the opportunity to be a part of multidisciplinary teams for a different range of projects including research, quality improvement and education. In addition, prior experience in healthcare settings is preferable.

The responsibilities of this role are:

• Manage existing databases, including extracting, cleaning, processing and analyzing data for routine and ad-hoc reports, and trouble-shooting of existing data systems
• Develop new and ad-hoc databases for clinical audits, surveillance programmes and research projects
• Develop a methodology and system for managing and extracting complex data from various databases or sources, which will require proficiency in logical data models and developing data dictionaries
• Produce documentation of new or existing systems and data-management support documents like standards, best practices, policies and procedures etc
• Conduct presentations describing data structures, data analysis methods, and results of data analysis
• Preparation of quarterly to annual reports related to IMI service or other related services
• Support other related research activities as directed by Head of IMI service
• Be a member of multidisciplinary teams which may involve ICU physicians or other specialty physicians, ID physicians, microbiologists, pharmacists
• Perform general administrative duties as required
• Participate actively as a team member in quality improvement projects at hospital-wide and departmental levels
• Work beyond routine work responsibilities, in the exigencies of services e.g. during infectious disease outbreaks
• Carry out any other duties or responsibilities assigned by the Supervisor and/or the Head of Department
• Applicants must have high integrity, a strong commitment to maintaining patient data confidentiality, be eager to learn and be proactive in contributing to the team

The ideal candidate will need to have the following qualities and experience:

• Minimum Bachelor's degree in Computer Engineering, Software Engineering or equivalent with at least two (2) years of experience.
• Proficient in programming languages such as Python (e.g., Flask, Django), R (e.g., Shiny), SQL.
• Experience in managing AI/ML products is highly desirable.
• Experience in SharePoint, Excel (Visual Basic), HTML, XML, Java preferred.
• Knowledge in Data anonymization, de-identification and re-identification process and techniques is preferred.
• Possess skills in statistical modeling and machine learning with experience in data storage, processing, analytics and distribution software and platforms.
• Strong communication/people skills required to interact with data scientists, engineers, business end-users and vendors to design and develop solutions.
• Ability to write clear documentation of procedures, and ability to write specifications for data models to be developed.
• Participate actively as a team member in organizational development and quality improvement.
• Be a change agent and inculcate mindset for change for hospital-wide and departmental- level.
• Able to work beyond routine work responsibilities and office hours, in the exigencies of services e.g., during infectious disease outbreaks.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

We are looking for a talented and experienced Business Analyst for one of our investment banking clients to work on building business solution in banking domain. The resource should be well versed with market treasury products.

The candidate will be required to:

· Lead/manage large global projects for Market products involving cross functional and multi geographic teams as a Lead Business Analyst.

· Involve in requirement gathering, create functional requirement document, co-ordinate with development team, execute user acceptance testing and ensure quality delivery of software solution to business.

· Closely work with Trading desks, Product Control team, business managers, Market risk and Technology teams to understand and implement requirements as per project plan.

· Implement Global requirements for business, Participate actively with Development design and deliver the projects/solutions on time.

· Preparing BRD/FRD - in consultation with Business/Tech teams

· Collaborate and Partner closely with project managers/ programme managers, development leads, test leads and production support teams to ensure software solution is tested and implemented to highest quality.

· Partner with wider Technology group to leverage best practices across software development life cycle.

Required Skills

· Min. 8 years of experience in banking industry as Lead Business analyst/ Business analyst.

· Experience of building software solutions for banking applications (treasury is preferred) with focus on market products.

· Experience in treasury and market risk products are preferred

· Ability to understand customer business process and requirements and translate into functional requirements across wide array of market treasury products and technologies.

· Experience of working with multiple system partners, Product Control teams, development and support teams.

· Excellent communication skills (verbal, written, and presentation of complex information and data) in presenting to partner teams and senior managers.

· Ability to draft Use Cases, Process Flows, and Activity Diagrams, specific to banking Architecture.

· Ability to track multiple issues, effectively manage time and competing priorities to drive results.

· Exposure to project management and agile methodologies.

Job Duties

• Research, design, and develop computer and network software or specialized utility programs.
• Analyze user needs and develop software solutions.
• Update software, enhance existing capabilities, and develop testing procedures.
• Work with hardware engineers for hardware-software integration.
• Implement applications using Microsoft development tools in N-Tier environment.
• Responsible for Web-based solution development.
• Provide supports to development projects throughout the project life cycle.
• Assists in physical and logical database design.
• Designs, codes, and tests technical solutions.
• Identifies system deficiencies and recommends solutions.
• Contribute to functional requirements and translate them into technical design and development projects.
• Perform and manage unit and system integration testing, conversion, migration tasks and documentation.
• Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects
• Perform any other ad-hoc tasks given by the Project Manager / Project Director

Skills & Requirements

• Diploma/Degree in Computer Engineering / Computer Science or Information Technology
• Experience in HTML, CSS and JavaScript
• Knowledge in C#, VB.NET, ASP.NET, MS SQL
• Experience in UML and Object Oriented Analysis & Design
• Experience in CMS customization and usage (please specify type of CMS in resume).
• Good documentation skills.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Responsibilities:

• Analyse, develop, enhance, debug, support, maintain, test applications
• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.
• Understand business unit's Role & Access provisioning processes
• As a role maker Review and Create Business Policies and Roles in identity Management System
• Understand and Validate the Application or Department level Role Matrix.
• Follow-up on Consolidated Access certification feedbacks/queries
• Perform target account reconciliation against the Identity Management system,

Requirements:

• Bachelor’s degree or equivalent in Business or Information Technology or a related field.
• Project management certification would be advantageous.
• Professional in Business Analysis certification is preferred.
• Relevant technology certification(s) required, such as ITIL.
• Knowledge on access control, preferably RBAC (Role Based Access Control)
• Strong knowledge of Oracle SQL and proficient in writing complex SQL queries
• Hands on experience with Reporting tools
• Comprehensive knowledge in User Access Management and Application Access Matrix
• Comprehensive knowledge in Identity Management implementations

Job Purpose

The Credit Analyst is responsible to provide credit analysis for the Bank’s borrowing clients in the segments covered by Marketing Team which currently comprised Aviation, Shipping, Financial Institutions & General Corporates in Singapore.

Job Description

• Analyze past and current financial information and performances
• Provide financial models and projections based on reasonable assumptions
• Preparation of reports and projections based on the analysis for credit decision making
• Coordinate with the Marketing Team to review financial forecasts and information

Requirements

• Minimum a bachelor’s degree in Business or any related discipline
• Minimum 3 - 5 years’ relevant experience within the Banking/Audit/Investment industries, credit analysis.
• In depth understanding about accounting principles and financial analysis skill
• Excellent presentation skills and ability to influence and persuade, multi-task, and meet tight deadlines
• Proficient in spoken and written English/Chinese to liaise with Chinese speaking headquarter counterparties