1.Have rich experience in the field of partial discharge diagnosis, proficient in various diagnostic techniques, types of partial discharge, and PD localization skills on electrical assets like Switchgear, Transformers, Power Cables, and GIS.

2. To review partial discharge diagnosis report and provide professional maintenance advice on power and electrical asset.

3. Able to install and maintain online Partial Discharge monitoring system.

4. To provide partial discharge training for customer （on-site/web training）

5. Able to work independently and to travel around the different countries (if needed) to perform services.

6. Technical support (pre & post-sales). Answering technical questions, demonstrating, and responding to the biddings on the technical portion, eg: prepare and provide bidding document to clients.

7. Review and revise product manuals, database, product Catalogue, Brochure, newsletter etc.

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span across industries such as financial services, TMT (Telecommunications, Media and Technology), Education, Healthcare, Retail, Government, Manufacturing and Professional services. Our focus is to engage in the dynamics of our customers’ vertical markets and apply the skills of our employees in modernising key digital pillars, Data centres and Cloud services, Security and Network Infrastructure, Workspace communications and collaboration, Data and information strategies, and IT operations modernisation.

Logicalis Group has an annualised revenue of over $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4 billion.

As we continue to grow as a business, our people are our key differentiator with our competitors, and developing and retaining our talent is a key priority for all of our businesses. We will recommend that you watch this short video with input from our employees around the world.

Logicalis - A Great Place to Work

The Role:

The role is part of our Global SOC team, tasked to deliver Managed Security Services (MSS) and help customers achieve its business goals & objectives by re-imagining cybersecurity as one of its business enabler. The role reports to SOC vertical based in Singapore.

It is great opportunity to put your past experiences in building a world class SOC and address cybersecurity challenges of organizations in the region. It provides exposure to wide variety of security technologies, and provides opportunity for the candidate to pioneer in developing SOC and build new MSS offerings.

Accountabilities:

· Work in 24x7 shift environment to handle security incidents and provide level two (L2) support during analysis & investigations to identify the root cause.

· Provide detailed remediation recommendation to customers for the incidents within agreed SLAs, and if required assist them during remediation implementation.

· Execute SOC playbooks, knowledge base to minimize the security incident impact and perform detailed investigation on the infected assets.

· Escalate critical incidents to 3rd level support team, for further analysis & investigations, and demonstrate excellent collaboration skills for timely resolution to minimize impact to customers.

· Review 3rd party threat intel feeds and integrate them into MSS platforms to provide value to our customers.

· Prepare SOC monthly reports, which includes customization based on business requirements and present them to customers during monthly meetings, highlighting risks and mitigation plans.

· Enable regional L1 Security Analysts to deliver seamless L1 support by developing SOC playbooks, relevant and sufficient knowledge base.

The Individual and their Experience:

· Candidate should have at least 3 years of experience working in SOC and MSS environments, with a Bachelor’s degree in Computer Science/IT/Information security.

· Excellent hands-on experience on incident analysis using SIEM platforms such as Microsoft Sentinel, IBM QRadar.

· Hands on experience on any Endpoint Protection (EPP) or Endpoint Detection Response (EDR) technologies. Preferred if Microsoft Defender, CrowdStrike.

· Exposure to firewall technologies such as Cisco, Palo Alto, Checkpoint, Fortinet.

· Good understanding of WIN, LINUX environments and well versed with basic LINUX commands and troubleshooting, with a proven Unix (Solaris, Linux, BSD) experience.

· Knowledge on any shell scripting language, and to apply them to automate mundane operations tasks.

· Candidate should have at least one cybersecurity industry certification such as CEH, CHFI.

· Good understanding of basic network concepts and advantage if exposure to cloud technologies.

· Lateral thinking combined with excellent troubleshooting skills, preferably with experience following ITIL standards.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Responsibilities:

· Lead a sizeable team of network engineers to deliver on large scale complex project successfully and seamlessly ensuring profitability, cost effectiveness, high quality standard and customer satisfactions

· Must have strong technical hands on experience in implementation

· Provide technical advisory to the team members

· Liaising with external vendor for training and team development align to company’s technology focus

· Monitor overall project technical progress and health

· Tailor processes to meet specific needs of project

· Responsible for project development plans

· Review project technical plans

· Manage the proper assignment of technical resources during different project timelines.

· Have vast experience in networking solution & products implementation: Routing, switching, wireless, network management, load-balancing, SDWAN, software-defined networking solution like Cisco SDA, ACI, NSX-T

· Documentation for project requirements

· Work closely with the presales team to support tender bidding process in providing professional service sizing and crafting the scope of works and deliverables

· Oversee the submission of all technical documents

· Ability to cope under pressure

Requirements:

· Degree in Computing or Engineering discipline

· CCIE (Routing & Switching)

· Well-versed in solution architecture design

· Understand the system integration and quality process

· Experience in managing a team of security engineers.

· Possess resource management skills

· Possess good communication skills and able to relate well to others

· Strong analytical, problem solving, communication and interpersonal skills

· At least 10 years’ experience in project deployment for complex network infrastructure for campus and data centre/cloud, including at least 3 years in a technical managerial position

· Working knowledge with MS Visio

· Basic knowledge on network security like firewalls, IPS, IDS and NAC

· Working Knowledge in Coding/scripting (Ansible, Python, YAML etc) (Good to have)

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

We are seeking a Technical Solutions Specialist (Marine Communications) to join our team and provide exceptional technical support and customer solutions in our Maritime telecommunication solutions provided to the commercial marine and offshore vessels. In this hybrid role, you will combine your technical expertise with your customer-centric approach to ensure a seamless experience for our marine customers. As a Technical Solutions Specialist, your responsibilities will include:

• Working with customers to understand their networking requirements and propose network design and equipment to meet the requirements.
• Engaging with customers to understand their technical issues, inquiries, and requirements.
• Troubleshooting and resolving complex technical problems by utilizing your in-depth marine telecommunications knowledge and analytical skills.
• Providing step-by-step guidance and clear instructions to customers on how to resolve technical issues independently or with remote assistance.
• Collaborating with members of cross-functional teams, including service engineers, product managers, and customer service executives, to escalate and resolve issues that require deeper technical expertise.
• Documenting customer interactions, including the details of technical issues, troubleshooting steps taken, and resolutions provided, in a clear and concise manner.
• Building and maintaining strong relationships with customers, ensuring their satisfaction, and proactively identifying opportunities for improvement.
• Managing customer expectations, setting realistic timelines for issue resolution, and following up to ensure successful outcomes.
• Involving in the planning and assigning standby shift duties for network support team, as well as performing shift duties as required.
• Any other ad hoc tasks required for business needs.

Qualifications:

• Diploma in Information Systems, any relevant field or equivalent practical experience.
• Proven experience in a technical support role, preferably in a customer-facing capacity.
• Strong technical aptitude and ability to quickly learn and understand on systems in the Marine IT networks (LAN setup, switches and routers settings, firewall settings etc)
• Excellent problem-solving skills, with the ability to analyze and resolve technical issues efficiently.
• Outstanding communication and interpersonal skills, with the ability to explain technical concepts to non-technical customers in a clear and concise manner.
• Customer-focused mindset and a passion for delivering exceptional customer experiences.
• Ability to work independently, prioritize tasks effectively, and handle multiple customer inquiries simultaneously.
• Experience with CRM systems, ticketing systems, and remote support tools is preferred.

Job Scope

• Take charge of all-encompassing HR responsibilities, including followings:
  • Talent management (acquisition, development, retention)
  • Performance management
  • Compensation and welfare management
  • Organization development (Diversity and Equity and Inclusion initiative)
  • HR policy development and Implementation
  • HR information System
  • HR budgeting and payroll, statutory/regulatory reporting, and employee workpass matters.
• Provide day-to-day support for HR operations.
• Evaluate, enhance, and formulate HR policies to align with the evolving needs of the business.
• Collaborat with management and operate independently to execute impactful HR/people initiatives, fostering employee engagement to enhance team retention and facilitate growth.
• Manage the documentation process for contracts, agreements, HR-related employee letters, work permits, etc.
• Oversee payroll and administer Compensation and Benefits for employees.
• Stay updated on employment legislation and implement relevant HR best practices.
• To collaborate with Headquarter on HR and Admin Matters
• Managing miscellaneous tasks related to general affairs.

Job requirement

• Preferred with Bachelor's degree in human resources, business administration, or a related field.
• More than 5 years experience in HR or Business Admin
• Comprehensive knowledge of HR legislation, policies, and procedures.
• Strong understanding of HR evaluation metrics and methodologies.
• Proficient computer skills with experience in Payroll and HR management software.
• Sound knowledge of recruitment practices and techniques.
• Outstanding written and verbal communication skills.
• Exceptional analytical and problem-solving abilities.
• Proficient in MS Office, SharePoint, PowerPoint, and Excel.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Roles and Responsibilities:

The Technical Support Engineering II is responsible for supporting Field Service Engineers and Customers through the different communication channels adopted.

Strive to resolve difficult problems relating to product deficiencies or user errors within the shortest time.

This role is tasked with maintaining product knowledge within the Tech Support group to manage escalated technical support requests.

The person in this position may also conduct training on products.

• General expert on several Alcon products.
• Generate Knowledge Articles based on the review of trends on service requests.
• Monitor and respond to GTS Now (service hotline and email/ticket support) service requests for the products he/she is trained on.
• Participate in training classes as assisting trainer or trainer in development
• Support in planning, coordinating and defining the content of product-specific training in coordination with all training locations.
• Collaborate with the Training Team when creating or reviewing training content
• Requires occasional travel, 20%

Education:

• Bachelor’s Degree or equivalent years of directly related experience

Experience (Years):

• Minimum 3 Years of Relevant Experience in Ophthalmology / Medical Device Industry in Technical Services roles.
• Experience in installing, maintaining, and repairing medical device equipment.
• Excellent problem-solving skills and ability to analyze complex technical issues.
• Strong communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
• Detail-oriented with a commitment to delivering high-quality results.
• Ability to work effectively in a fast-paced, dynamic environment.

Preferred Experience:

• Bachelor's degree in engineering or a related field. A focus on biomedical engineering or medical device technology is preferred.
• Experience troubleshooting and resolving complex issues on medical devices.
• Experience in technical service training to Field Service Engineers.
• Electrical/Electronic, Mechanical, and Optical Systems level training.
• Experience with networked products and installing medical devices in networked environments.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

The Role

This position will be based in the IT Department and provide SAP system support and end-user training, including data migration and assign helpdesk tickets within Level 1 SLA time. This role requires Vietnamese language to engage with the regional team.

Job Responsibilities

• Provide ticket support to end-users globally for S4 Hana
• Provide change request and BAU support across 13 markets
• Provide Company code creation, testing, bank account creation and Trading partner creation
• Participate in projects like Multibank Connectivity , Entity management , Poland/NL DRC, SAP implementation, Tax platform and Statutory invoice projects for Malaysia , Japan , China , India.
• Willing to play an active role in new projects - change management of approval process to digital platform.

Job Requirements

• Bachelor’s Degree, in Computer Science/IT related to degree.
• Minimum 5–6-year Techno-functional experiences which include 2-3 year of SAP ABAP experience with SAP FIORI
• Have good knowledge in ABAP Object Oriented Programming (OOP)
• Good experience in FIORI/SAPUI5 on S/4 HANA
• SAP Certification is advantages.
• Good experience in SAP ABAP ODATA Service on S/4 HANA
• S4 FICO experience able to do company code creation end to end setup, unit testing.
• Experience on UI path will be added advantage
• Vietnamese language is required to communicate with the regional teams.

Job Description

Technical Accounting Oversight:

• Provide expert guidance on complex technical accounting issues and ensure compliance with US GAAP and IFRS.
• Stay abreast of evolving accounting standards, assess their impact on the company, and implement necessary changes.
• Collaborate with cross-functional teams to address accounting-related matters arising from business transactions.

Team Leadership:

• Lead and mentor a team of technical accounting professionals, fostering a culture of continuous learning and development.
• Provide strategic direction and oversight to ensure the team's effectiveness in handling technical accounting challenges.

Financial Reporting:

• Oversee the preparation and review of financial statements in accordance with US GAAP and IFRS.
• Collaborate with the Finance team to enhance the accuracy and completeness of financial disclosures.

Policy Development:

• Develop and implement accounting policies and procedures that align with US GAAP and IFRS requirements.
• Ensure consistent application of accounting policies across the organization.

Audit Support:

• Act as a key liaison with external auditors for technical accounting queries.
• Assist in responses for any regulatory queries such as those from SEC.

Cross-Functional Collaboration:

• Collaborate with other departments, including Finance, Legal, and Operations, to address accounting implications of business initiatives.
• Provide technical accounting expertise to support decision-making processes.

Training and Development:

• Conduct training sessions for finance and other relevant teams to enhance understanding of technical accounting principles.
• Stay informed about emerging accounting issues and communicate their potential impact to the organization.

Job Requirements

• Bachelor's degree in Accounting, Finance, or related field; CPA designation preferred.
• Minimum 10 years of significant experience in technical accounting roles, with a strong focus on US GAAP and IFRS.
• Prior experience in a leadership or team management is essential.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to thrive in a dynamic and fast-paced environment.
• Detail-oriented with a commitment to accuracy and integrity.

Job Title: Admin Assistant - Technical (ID5048)
Location: Jurong East
Working Hours: Mon to Fri, 8.15am to 5.45pm
Salary: $1800 to $2200

Job Description:
• To oversee & ensure general office admin (including data entry) in the department.
• To record & report attendance & leaves application and medical appolntment for Technical department's staff.
• To assist Technical Manager to prepare courier services, claims and schedule meeting/s.
• To assist Technical in purchasing of equipment and ordering of lab reagents.
• To assist Technical in preparing daily QC reports, COAs, SDS, Specifications, Calibrations and others.
• To assist Technical in managing ISO IMS documents.
• Other general activities of a Technical nature.
• Any other duties as assigned by the Head of Technical.
• To support and implement ISO 9001 and ISO 14001 procedures and initiatives

Requirement:
• Must have experience as Admin Assistant
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint
• SAP Knowledge is an advantage
• Able to work independently with minimum supervision.
• Able to work in fast paced environment

JOB DESCRIPTION

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

ROLES AND RESPONSIBILITIES

• Responsible for Level 3 support and escalations for network and System issues;
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network to ensure optimum performance, reliability and availability;
• Work closely with internal and external teams for problem resolution;
• Perform maintenance and upgrades of systems and networks;
• Check on resource utilisation for trending and capacity planning purposes;
• Adhere to policies on change management to ensure success of such projects;
• Implement security measures and ensure that policies are followed to reach the required level of security;
• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation & removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resource to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks
• Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively
• Undertake other duties as required by the Technical Manager

JOB REQUIREMENTS

• 4 to 6 years of work experience
• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higer
• CCNA certification would be an advantage
• At least 4 years of hands-on experience in network device configuration and troubleshooting, as well as system and OS support.
• Proven work experience as a Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Job Title: Technical Support (ID4534)

Location: Pandan Cres

Working Hours: Mon to Fri 8.00am-5.00pm

Salary: $3000-$4000

Job Descriptions:

• Provide after-sales technical support to all local and regional customers.

- Manage coverage of on-site, telephone, email, and other remote technical support to customers in a timely and effective manner for all products

- Provide technical advice and recommendations to customers to resolve issues

- Escalate and update internal team on the product issues and follow up closely of the progress/solutions with customers

• Liaise with HQ and subsidiaries companies for any product or technical issues.

• Provide necessary hands-on training to internal team (e.g., technicians) to handle fully test of product or system to ensure it functions properly and meets the specification.

• Support QA team in system testing which include Factory Acceptance Testing, Interface Factory Acceptance Testing as well as Site Testing

Job Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Electrical Engineering or equivalent.

• At least 1 - 2 years of quality engineering experience working in manufacturing environment.

• Experience in auditing to the requirement of ISO quality system standards will be an added advantage.

• Demonstrate responsiveness and promptness in meeting company’s needs.

• Act with a high level of integrity.

• Act resourcefully to ensure that work is completed within specified time and quality.

• Willing to travel.

• Maintain vessels to the requirement of Classification Society, Flag state, Port State, Oil majors and state regulations that the vessels are plying.
• Execute planned maintenance system and ensure compliance.
• Approve and monitor repairs, prepare purchase order and works order.
• Prepare dry-docking / repair specifications and monitor work progress.
• Maintain vessel allocated budget and meet operational standard as required by Owners.
• Carry out internal audits, risk assessment, incident investigation and closing out report.
• Attend to all inspections by Class Society, Flag State, Port State, Underwriters and Oil Majors.
• Liaise with Terminal Representative, Charterers, Agents, Operators and Fujairah Freezone Official.
• At the Fujairah branch office, to be the first point of contact for vessel matters.
• Assist Crew Department in coordinating crew matters.

Requirements

• COC Class 1 or 2 holders with sailing experience on tanker vessels / foreign going vessels
• Minimum 3 to 5 years experience ashore as a Technical Superintendent in tanker companies
• Must be willing to travel abroad ( Fujairah ) on a rotational basis
• Possess good spoken and written communication skills in English language
• Familiar with Oil Majors vettings and inspections requirements
• Analytical, able to work independently, results oriented, resourceful and pro-active

Job roles:

• Drive projects and conduct advanced analytics on related service data using more complex statistical analysis approaches and tools.
• Identify and suggest innovations for data analytics approaches to more effectively detect insights on service process & performance.
• Develop data visualization methodologies and tools to present feedback data analytics findings to management.
• Provide guidance to other stakeholders by using customer insights to support decision-making in operational functions.
• Review and identify ways to improve service data usage, data quality and data management.
• Any other duties that are required to support the team’s objectives.

What you will do:

• Work with all relevant parties/stakeholders to collate business requirement; Undertake and initiate any data analytics requests as directed by management.
• Participate in data management workgroup and committees to drive and support cluster/institution data analytics initiatives.
• Lead and support in problem analysis, opportunities identification, improvement measures definition and proposal recommendation to supervisor, workgroup and management.
• Support the curation and maintenance of data catalogue, Business Intelligence/AI projects etc. Guide and provide advice to users on the right datasets to be use.
• Review and support the users in the report enhancement.
• Plan, Design & Implement various Service Business Analyst Tools by utilizing related technology including AI/Machine Learning, to provide best in class business intelligence opportunity internally, be able to perform business both from pro-active way and re-active way.
• Secure UDIS Uptime & Retail internal awareness & competence to make best use of Business Analytic Tools.

** There is opportunity to convert this position to a permanent role.

Required Competencies / Experiences:

• At least a Bachelor's Degree in Computer Science/Information Technology or equivalent
• Fast learner with eye for details, proactive and self-motivated team player
• Flexible, open to new ideas and able to implement solutions effectively and independently
• Customer service-oriented and strong analytical mind with inclination for problem solving
• Ability to clean and analyse huge datasets using advanced data management and analytics tools (e.g. MS Excel, Power BI, SAS, Tableau, Qlik Sense etc)
• Knowledge of programming languages like SQL, Oracle, R, MATLAB, and Python is a merit
• Good analytical, problem solving and project management skills.
• Good written and presentation skills
• Able to interact and work well with people at all levels
• Knowledge of automotive aftermarket is a merit
• Good communication skills (written and oral) in English
• Fully proficient in Microsoft Office applications

Summary:

Successful candidate will carry out service, maintenance works & projects for security systems at clients’ premises, including but not limited to Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems

and CCTV systems.

Key Roles and Responsibilities:

• To troubleshoot and maintain/service security systems at clients’ premises
• Attend to fault calls during office hours and standby duties after office hours in rotating duty roster
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results..
• Familiarize yourself and deliver customer satisfaction base on each client’s business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required

Requirements:

• Min Higher Nitec & Nitec in Mechatronics/Electrical/Electronic Engineering or relevant with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Required to perform standby duties
• Driving License – Preferably if candidate possessesits own vehicle

We are seeking a dynamic and motivated individual to join our team as a Junior Technical Support Specialist with a focus on customer support. The ideal candidate will play a crucial role in assisting customers with technical issues, ensuring their satisfaction, and providing excellent customer service.

Responsibilities:

• Provide technical support to customers via phone, email, and chat channels.
• Assist customers with troubleshooting, diagnosing, and resolving technical issues related to our products or services.
• Collaborate with cross-functional teams to address complex technical problems and escalate issues when necessary.
• Communicate technical information in a clear and understandable manner to non-technical customers.
• Maintain accurate records of customer interactions, technical issues, and solutions.
• Follow established processes and procedures for documenting and resolving technical support cases.
• Assist in creating and updating technical support documentation, FAQs, and knowledge base articles.
• Stay updated on product knowledge, new releases, and technical advancements to provide accurate information to customers.
• Collaborate with the customer support team to ensure a seamless and positive customer experience.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Previous experience in a technical support or customer support role is preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Familiarity with technical support tools and software.
• Basic understanding of networking, software applications, and troubleshooting methodologies.
• Positive attitude and eagerness to learn and adapt.
• Flexibility to work during weekends and holidays if required.

This position will lead logistics initiatives and help ensure all Deliver transformation standards are deployed across manufacturing sites. This includes proactively developing and deploying best practices and driving continuous improvement. This role will lead large scale cost savings projects, drive efficiencies, and work closely with senior leadership across manufacturing sites and the global deliver team to address logistics needs.

A Day In The Life

• Develop and prioritize opportunities and action plans to improve service, and reduce transportation costs across the network.
• Partner with finance to review freight spend, potential risks, potential upside and lead projects to reduce variance vs Annual Operating Plan.
• Collaborate with large manufacturing sites to drive process standardization and deploy best practices.
• Ensure route code and route guide compliance.
• Identify inefficiencies in processes and technology and support enhancements by working with Enterprise Deliver COE (i.e. TMS, E2E Visibility, Control Tower, etc).
• Uncover cost savings opportunities to achieve 5-6% YoY cost.
• Work with the Deliver COE to achieve service, sustainability, and cost targets.
• Deploy transportation acumen/capability/knowledge management/training within manufacturing sites.
• Drive cross-functional initiatives and collaboration.
• Ability to consistently make timely decisions even in the face of complexity, balancing systematic analysis with decisiveness.
• Travel 15% to manufacturing sites within Greater Region China and APAC.

Must Have:

• Bachelors degree required
• Minimum of 8 years of relevant experience in transportation, with a minimum of 3 years people management experience.
• Ability to speak Mandarin as the role needs to work with stakeholders in China
• In-depth knowledge of transportation planning and transportation management system (TMS)
• Experience managing China ground transportation network and China exports
• Strong results orientation (driving to deadlines, financial targets, project goals, etc).
• Microsoft Office Suite User
• Analytical mindset and excellent problem-solving skills.
• Experience leading cross-functional initiatives.
• Experience working in a multi-national companies with diverse culture, matrix organization and regional led responsibilities.
• Experience in Medical Device or Life Science industry.

COMPANY DESCRIPTION

We are an ISO-certified full-service consumer research consultancy with proven local expertise. For thirty years now, we have helped some of Singapores best-known brands and government agencies discover deeper insights into their consumers. From advanced analytics to qualitative exploration, our research specialists and data scientists bring incisive data-driven rigour to every business question.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

An Assistant Manager in Client Servicing will lead project teams in the design, set-up and management of turnkey research projects, and carry out account management activities - managing existing client relationships, including seeking repeat business.

Responsibilities

• Direct complex projects and higher-value work, displaying well-developed research skills, knowledge and thought
• Generate meaningful insights from research data to add real value to the client
• Demonstrate a high-level of competence in project debriefs and client recommendations. Design and co-implement advanced analytics techniques where relevant (with the marketing science team)
• Maximize opportunities for client contact; relationship-building and seeking repeat and new business wins, including a min of two targeted account face-to-face meetings/year
• Keep abreast of current trends within market research and competitors, in order to develop personal skills / knowledge base and transfer knowledge, skills and expertise through training and coaching
• Supervise junior executives work and provide analytical and reporting guidance

• Bachelors degree in Business, Economics, Social Sciences, Marketing, or a related field
• At least 6-8 years of strong Market Research Experience in managing projects of different types and across a wide array of industries
• Have at least 2 years of experience as a people manager
• Problem resolution and ownership of results
• Use advanced research techniques and apply them appropriately
• Keen to learn, proactive in self-development and development of others
• Strong attention to detail and perform with consistent accuracy
• Communicate and work effectively with the team

PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

As a Technical Account Manager (TAM), you will lead the adoption of Google Cloud at leading organizations, guiding them through the strategic and technical facets of their cloud transformation journey. You will manage the delivery of Professional Services engagements to drive customer adoption of Google Cloud services, such as Google Compute Engine, Google Cloud Machine Learning, Google Kubernetes Engine, BigQuery, Google Workspace, Google Chrome.

In this role, you will engage with diverse stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team. You will travel domestically and internationally up to 25% of the time, as needed.

Qualifications

JOB RESPONSIBILITIES

• Advocate for customers as an operational partner to overcome issues, understand operational issues that block cloud adoption, and help drive resolutions within Google and our customers’ business.
• Advise customers on best practices, understand customers’ environments to help them achieve outcomes.
• Act on opportunities to reduce customers cost, improve performance, and deliver engaged advantages for their businesses.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience interfacing with executive stakeholders, driving technical implementation or transformation programs.
• Experience in supporting enterprise customers in cloud operations, technical support, escalation management, or IT consulting.

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• 5 years of experience in a customer-facing role interfacing with executive stakeholders, driving customer technical implementation or transformation programs.
• Experience supporting customers in one of the following: cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, IT consulting.
• Experience in application/workload migration to public cloud providers.
• Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems or content delivery networks.
• Excellent communication, presentation, problem-solving and management skills.

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). The RegASK team is highly diverse, with more than 10 nationalities across 3 continents, entrepreneurial and very agile, We just completed our Series A funding round in December 2022 and are currently recruiting highly motivated individuals to expand its team and support its ambitious growth plans.

Part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, implementing new ideas to deliver better health, RegASK is a rewarding place to work.

If you are a doer who enjoys working across industries and continents, autonomous in your working style, and eager to problem solve, we would love to hear from you.

THE POSITION

Title: Business Analyst Intern

Key responsibilities:

• Researching, analyzing, and monitoring factors relevant to our industry and inform recommendations to stakeholders
• Analyze business goals, objectives and needs
• Contribute to planning and designing business processes and make recommendations for improvement
• Provide analytical support for the company
• Develops and prepare materials for corporate presentations

Requirements:

• Relevant degree in Business field
• Organized, analytical, and results-orientated individual who enjoys a fast-paced entrepreneurial environment
• Detailed oriented and able to handle information with high degree of accuracy
• Excellent critical thinking and problem solving skills

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Business Analyst Intern, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

As a Software Developer, you will be a key player in designing, implementing, and maintaining software solutions that facilitate the analysis and interpretation of scientific data. This role offers a unique opportunity to contribute to the development of cutting-edge tools and applications that empower our stakeholders in their pursuit of groundbreaking discoveries.

Key Responsibilities:

• Scientific Platform development: Design, develop, and maintain a platform for research using HPC and artificial intelligence (AI) technologies.
• Workflow development: Implement software systems, tools, and algorithms with relevant databases and develop workflows that support the analysis, visualization, and interpretation of large and complex scientific data sets. Organize workshops and tutorials to facilitate uptake of these workflows by NSCC users.
• Partnerships: Develop and maintain partnerships with academic, research, government, and industry partners, to ensure the successful integration of HPC and AI technologies into their research and development activities.
• Upskilling: Stay up-to-date with the latest developments in HPC and AI technologies, and identify new and innovative ways to leverage these technologies to support scientific research.
• Collaboration: Collaborate with scientists, engineers, and other stakeholders to identify and solve complex technical challenges, and to design and implement innovative solutions.
• Planning: Contribute to the development and implementation of project plans, schedules, and budgets, ensuring that resources are allocated effectively and efficiently to meet the needs of the organization.
• Reporting: Communicate findings through presentations, and reports for NSCC as well as stakeholders/collaborators.
• Quality assurance: Ensure compliance with relevant regulations, policies, and best practices, and implement measures to protect the confidentiality, integrity, and availability of HPC and AI systems and data.

Qualifications:

• Bachelor"s/Master"s/PhD degree in Data Science, Computer Science, or a related field.
• Proven experience in Singularity or similar workflow design, development, and optimization.
• Proficiency in relevant programming languages (e.g. SQL, BASH, C/C++, Fortran, Javascript, Python).
• Experience with Linux development environment and toolchains (e.g. GCC, Clang, Intel compilers).
• Experience with server-based and high-performance computing.
• Familiarity with bioinformatics tools and resources, and an understanding of biological data types and formats.
• Familiarity with Linux command line, system administration, scripting, and software tools.
• Familiarity with performance and memory profiling tools, and debugging tools.
• Familiarity with software version control process and tools (e.g. git, github, gitlab).
• Strong problem-solving skills and the ability to work collaboratively in a dynamic team environment.

TECHNICAL SUPERINTENDENT FOR LPG SHIPS

Job Description

1. In charge of Tech Maintenance of the ships under his care

2. Ensures regulatory compliance

3. Monitor maintenance issues, ensure records are maintained

4. Check, evaluate and monitor performance of Machinery on board

5. Monitor general condition of the vessel

6. Attend DD/repairs

7. Support purchasing department on procurement issues

8. Assists SIRE inspection, TMSA audits

9. Provide guidance to ships engineers

10. Periodic inspection of ships

Job Requirements

1. Seagoing experience in a Senior Engineer position on Gas Tankers for at least two years (on board time).

2. Must have shore experience as Technical Superintendent in charge of 38k MGCs Gas Tankers for at least 3 years

3. Attended certified training by MAN on ME-G Engines.

4. Analytical, problem solving, time management and decision-making skills

5. Ability to respond positively to customers in an effective manner.

6. Well conversant with Maritime Legislations/Rules/Regulations.

7. Demonstrates teamwork, interpersonal and communications skills.

8. Ability to adapt to various IT Software/Applications.

9. Excellent communications skills in English.

1. Experience in Wartsila LPG Cargo Handling System is essential.

Qualifications

------------------

Marine Engineer Class 1 ( Chief Engineer Unlimited ) Certificate.

Interested candidates please send in your resume to [email protected] together with your :

Letter of intent with recent photo and personal particulars, Your CV must describe motivation to the job, last drawn salary, expected salary, eventual reason for leaving previous/current job and soonest availability.

Only shortlisted candidates will be notified.

Salary is at the range between SGD13,000/= to SGD 15,000/= based on experience and qualifications

Meranti Power Pte. Ltd., a fully owned subsidiary of Energy Market Authority, is establishing a maintenance team to maintain two open cycle gas turbines of our power generation station.

We are inviting applicants for the positions of Technical Officer (Electrical) who shall report to the Senior Engineer/ Engineer/ (Electrical Maintenance) and be responsible for supporting him in the maintenance of Electrical systems of the power station/plants. The Technical Officer shall support Electrical team in the following:

Responsibilities:

• Responsible for proper maintenance of gas turbine, generator and auxiliary systems as assigned by Head or Engineers in-charge
• Perform troubleshooting, predictive, preventive and corrective maintenance to ensure plant equipment and systems run smoothly and efficiently
• Identify, plan and initiate required actions to maintain the power plants for long term reliability and efficient generation output
• Prepare technical specifications for equipment services, contract labour and ad-hoc maintenance services. Supervise and report performance of contractors to ensure good quality and progress of maintenance works, as well as full compliance with contract specifications
• Liaise, supervise, and coordinate with contractors and vendors on projects, maintenance, repair, shut down, and overhaul works
• Support operation and maintenance engineers in investigation, analyse and determine the root cause of plant defects and outages
• Maintain and control all records as required
• Assist in the preparation, certification and review of all management systems, including ISO 9001, ISO 14001, ISO 18001, ISO 50001 annually and provide support to the auditing parties wherever necessary, including internal & external auditors, to rectify non compliances and/or to follow up on improvement items identified during audit
• Support engineers in managing maintenance contracts and inspections, testing and commissioning of new equipment
• Monitor ad-hoc plant projects/tasks to ensure on time delivery
• Perform work orders allocated by Department Heads and/or Engineers

Requirements:

• Education in Electrical Engineering
• Minimum 2 years’ Electrical maintenance experience in a power plant or related industry
• Willing to work overtime
• Self-driven with good working attitude and possess keen learning disposition
• Proven attendance record and works well in a team
• Work location is in Jurong Island (Transport to and from Jurong East MRT are provided)

Only shortlisted candidates will be notified.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”), you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

Fujifilm Business Innovation Asia Pacific is seeking a dynamic and highly motivated Senior Systems Analyst (Business Intelligence) to provide support to FUJIFILM Asia Pacific (FFAP), FUJIFILM Business Innovation Asia Pacific (FBAP), and all operating companies in the Asia Pacific region on applications relating to Business Intelligence (BI) for management & operational reporting and integration layer with source data systems. In this role, you will participate in implementation-enhancement projects to plan, coordinate, and liaise with users on system requirements gathering, solutions, design, and documentation.

The primary focus will be on in-house developed applications, supporting in areas of business operations, KPI reporting, and business analytics.

If you are a skilled professional with a strong background in Data Warehousing and BI tools, we would like to encourage you to apply.

RESPONSIBILITIES & TASKS:

As a Senior Systems Analyst, your responsibilities will include:

Key Accountabilities:

• Design BI Architecture in Azure Cloud and migrate on-premise BI systems to Azure
• Lead in user requirements gathering and perform system impact analysis of changes required by business from a technical perspective
• Drive user discussions and conduct workshops to facilitate information-gathering
• Perform a feasibility study to ascertain the area of automation
• Propose and review solutions with respective stakeholders affected by the change
• Document user requirements into user specifications (functional and technical)
• Lead in system design and development of solutions according to the agreed user specifications
• Develop test plans and scripts
• Conduct testing on developed solutions to ensure compliance with user specifications and internal quality assurance requirements (e.g. system performance benchmarks)
• Lead in user training and user acceptance testing
• Ensure proper deployment of changes to the production environment in accordance with internal procedures
• Collaborate and initiate change with business users to provide improvements to standardize system processes and propose business solutions meeting business needs/requirements. This involves a good collaborative effort with staff members from cross-functional areas (e.g. sections, departments, and entities from the Asia Pacific region)
• Review all work deliverables from development resources assigned and provide guidance to development accordingly. Resources can be internal or extended vendor resources on technical delivery
• Provide periodic reports to the reporting manager on work status/project progress
• Accountabilities are applicable to daily support, change order sustenance, and project work
• Ensure full compliance with company policies, internal procedures, information security, and JSOX audit requirements for all work performed
• Other duties as assigned by the supervisor

Daily Support:

• Dedicate about 30% of your time to daily support activities
• Provide 24x7 systems support according to the business units’ SLA of the Asia Pacific region on in-house developed business applications
• Handle issues resolution in accordance with SLA
• Report any system or operational deficiencies and recommend areas for improvements

System Sustenance Change Orders:

• Dedicate about 30% of the time to change request fulfillment activities
• Manage full change order fulfillment for the designated systems (independently end to end from feasibility study to final delivery)
• Manage development resources allocated as per change order requirements (usually of medium complexity)

Projects:

• Dedicate about 40% of your time in project work
• Contribute as a key project member/team lead/technical subject matter expert in new implementation/enhancement projects for small, medium to high complexity projects.
• Collaborate with other ICT team members, application SME's, and other vendors as and when required by the project and ensure delivery of projects in accordance with project KPIs
• Project activities include but are not limited to requirements gathering, design, testing, training, documentation, deployment, coordination, quality assurance, etc.
• Review all project outputs in relation to IT system deliverables from project development resources

Qualifications, Skills, and Experience:

To succeed in this role, you should possess the following qualifications, skills, and experiences:

• At least 7 years of Information Management experience in an MNC within the High Tech industry, with 5 years in an IT lead role in project/support environment
• At least 5 years of implementation and support experience in Data warehousing and BI tools
• Degree in Computer Science / Engineering or IT-related fields
• Preferably certified in Data engineering and/or Data analysis
• Preferably Project Management certified (PMP) or Agile Certified
• Excellent hands-on experience in Power BI, Cognos BI, Azure data lake, Azure Synapse, Azure/Oracle Datawarehouse, and ETL tools
• Proficiency in Power BI and Cognos BI Administration, Security, and Framework Manager Dimensional Modelling
• Experience in DAX, M query, SQL, stored procedures, database/data processing concepts, data modeling, reports, and dashboard development
• Good knowledge and in-depth experience in designing data warehouse systems and data flow in source systems such as Oracle eBusiness Suite or Azure D365
• In-depth knowledge and experience in designing and developing a flexible & and scalable BI model that can cater to business reporting needs
• Familiar with IT SDLC and agile methodologies.
• Familiar with business analytics and reporting in areas of Finance, Supply chain, Sales and distribution, Service CRM
• Good knowledge of application deployment and solutions
• Excellent understanding of data mining, data visualization, and statistical modeling
• Proficient in Microsoft Office Tools (e.g., Word, PowerPoint, Excel)
• Good analytical mind and problem-solving attitude/skills
• Possesses great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities
• Proficient in business as well as technical writing/documentation
• People-oriented with good interpersonal and communication skills, both written and verbal
• Experience collaborating and working with multiple internal and external stakeholders
• Customer focus and business sense
• Accountable, decisive, good leadership and emotional intelligence
• Professional ethics and integrity
• Change adaptability, flexibility, ability to work under pressure or tight deadlines

RESPONSIBILITIES

• Provide expert advice to on-board new users to NSCC’s systems.
• Engage with new researchers, communities and disciplines with data-intensive computing.
• Translate user requirements into optimal computational work plans.
• Assist in the design of NSCC's HPC systems, including benchmarking NSCC workloads on various platforms and recommending the most suitable architecture for the research community.
• Design and implement scalable and performant HPC software infrastructure with ease of maintenance.
• Analyse system and user job data for efficient resource allocations and management.
• Profile and optimise the user applications and workflow on the NSCC's HPC systems.
• Develop HPC utility and automated testing tools for NSCC's HPC systems.
• Develop HPC user guide and best practice guide documents for NSCC's HPC systems.

QUALIFICATIONS

• Master or Bachelor degree in the field of computer science, computer engineering, or other relevant areas.
• Proven working knowledge of HPC system and software.
• Experience with HPC development toolchain and scientific application software stack (GCC, oneAPI, AOCC, AOCL, MPI, CUDA, HDF5, NetCDF, MKL, and FFTW) for building HPC software is essential, knowledge in using Spack or EasyBuild is a plus.
• Strong programming skills in C, C++, and Python, familiar with Fortran programming is a plus.
• Good knowledge and experience in HPC performance optimization and troubleshooting.
• Familiar with HPC job schedulers (PBS or SLURM), OpenMP & MPI, and container technologies (Docker or Singularity).
• Familiar with scripting languages, Linux and HPC profiler & debugger tools e.g. AWK, Bash, Perl, Conda, GDB, Git and IPM.
• Familiar with HPC storage e.g. GPFS and Lustre.
• Demonstrated good team play spirit and high-level problem solving skills.
• Demonstrated effective communication skill including the ability to articulate technical concepts to a diverse range of clients.
• Demonstrated ability & willingness to contribute novel ideas and approaches in support of research community.
• To be considered for a senior position, the candidate should have at least 3 years of relevant experience in a similar position and environment.
• Familiar with AI software stack (PyTorch and Tensorflow) and programming is a plus.
• Familiar with database technology (MySQL, Cassandra, etcd, MongoDB and Redis) and programming is a plus.
• Good knowledge and experience in HPC analysis and data analytics is a plus.

General Overview

We are seeking a skilled and detail-oriented Cost Accountant to join our finance team. As a Analyst (Costing), you will be responsible for analyzing, monitoring, and reporting on the company's segment P&L. Your primary focus will be on costing for existing/new products/business lines, including fixed assets valuation, product costing, variance analysis, and cost control.

Roles & Responsibilities

Costing and Management Reporting Functions

• Develop life cycle costing for new product unit cost and at business unit level, including establishing standard costs.
• Support Make or Buy financial investment assessments.
• Monitors and updates the actual, committed and budgeted/forecasted cost periodically. Analyses these costs and trends in lights of impacts on unit cost to serve.
• Track internal budgets/forecasts, commitments, budget transfers, change and variation orders.
• Implement, updates and verify cost allocations according to WBS elements. Monitor and identify actual variance from projects current budget.
• Oversee the product lines and cost reductions as well as productivity of total cost.
• Collaborate with various Business Units on key projects cost projection and provide actual result analysis and reports.
• Prepare and present comprehensive cost analysis reports, segment PnL and presentations to stakeholders
• Participate in the budgeting and forecasting processes by providing accurate cost-related data and insights.

Policies/ Procedures

• Sets, implements, and updates costing policies & procedures. Ensure key internal controls are met.
• Drives existing system/process improvement projects to improve management reporting and operational costing efficiency.
• Coordinate with Planning to ensure the alignment of milestone dates, baseline/re-baseline and forecast progress in the reports.

ERP Data Management

• Lead in the development and maintenance of the company's cost accounting system, including cost allocation methodologies, overhead rates, and cost drivers.
• Continuously reviews business processes and seeks ways to improve on the efficiency and controls of the financial applications and drives the implementation of those changes.
• Understand and translate finance/business requirements into a system product requirement
• Liaises with the information systems Team on the maintenance of the overall design, migration, configuration, and integrity of the Financial and costing applications.

The incumbent shall also participate in special projects and oversees other responsibilities as directed by the reporting manager from time to time.

Work Experience

• Candidate must have at least 5 years’ costing experiences and have tracked records in life cycle costings and margin tracking
• Prior experience in high-end ERP system (SAP- Controlling module or Cognos or Tagetik as product owner or super user) is desirable.
• Candidates from oil and gas industry, complex utility infrastructure. manufacturing will be considered favourably.

Education Requirements

• The incumbent must have a degree in Finance or Management Accounting or equivalent from a reputable university.

Personal Attributes

• Analytical, quick-thinking, resourceful, and independent.
• Process oriented, with strong data-mining skills and a sharp eye for details. Able to deep dive into the data and be inquisitive and ask questions to fully understand the information.
• Demonstrates initiative, and commitment to the tasks and deadlines.
• Advanced working knowledge of MS Office applications, particularly MS Excel, Power BI and PowerPoint.
• Manages relationships with Business Unit Owners at all levels with clear and strong communication abilities and be able to engage them.
• Good presentation skills.