Responsibilities:

• Develop, maintain and administer tools which will automate operational activities and improve engineering productivity
• Proposing and driving architecture improvements, recommending process improvements
• Find solutions to production issues after root cause analysis
• Automate continuous delivery and on-demand capacity management solutions
• Developing configuration and infrastructure solutions for internal deployments
• Updating, tracking and resolving technical issues
• Evaluate new technology options and vendor products. Ensuring critical system security through the use of best in class security solutions

Requirements:

• 7+ years of technical experience in a similar role architecting and supporting large scale production systems
• Experienced with cloud services such as AWS and GCP
• Experience in large-scaled distributed environments
• Demonstrated robust programming skill in Python, Go, or similar
• Experience with tools such as Saltstack, Terraform, Ansible, Docker, etc
• Proficiency with Linux
• Bachelor's degree in a technical field

Job Summary:

We are seeking an experienced Data Analyst cum Deputy Manager to lead our data analysis team and support the management of our organization. The successful candidate will be responsible for analyzing complex data sets, related to patient care, clinical outcomes, and practice performance, and developing insights to inform business decisions. Additionally, they will assist in managing the day-to-day operations of the team and deputize for the Manager as required.

Key Responsibilities:

Data Analysis:

- Analyze patient data, clinical outcomes, and practice performance metrics to identify trends and insights

- Develop and maintain databases, reports, and dashboards to support GP operations and business decision-making

- Create data visualizations and presentations to communicate findings to stakeholders

Leadership and Management:

- Generating data analysis to achieve departmental goals

- Assist in managing the day-to-day operations of the team, including task allocation and prioritization

- Deputize for the Manager as required, making decisions and taking actions in their absence

Clinics Operations:

- Collaborate with doctors, and staff members to understand data requirements and develop insights to improve patient care

- Develop and implement data-driven solutions to improve clinical outcomes and practice performance

Requirements:

- Bachelor's degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science) or a healthcare-related field (e.g., Public Health, Health Informatics)

- At least 5 years of experience in data analysis and leadership

- Strong analytical and problem-solving skills

- Excellent communication and presentation skills

- Ability to lead and manage a team

- Proficiency in data analysis tools and software (e.g., Excel)

- Understanding of healthcare data standards and regulations

[Order Number: 733155]

Responsibilities

• Order processing and documentations: Provide administrative support to the Sales Division, including processing sales orders, generating reports, and preparing quotations.
• Compile, organize, and manage tender documents for timely submission.
• Coordinate and support sales and marketing activities, ensuring alignment with business goals.
• Sales report analysis: Generate, analyze, and present sales reports and performance metrics to support informed decision-making.
• Conduct research and compile data to support strategic initiatives and business insights.
• Communicating with external stakeholders: Build and maintain strong relationships with customers and suppliers, focusing on high levels of service and satisfaction.
• General administrative duties: Assist the General Manager with administrative tasks like calendar management, meeting coordination, and serve as a liaison between departments.

Requirements

• At least 3 years of relevant sales support and analysis experience preferably from the science/medical industry.
• Minimally a Bachelor's Degree in science-related field
• Proficiency in MS Office suites including Excel and PowerPoint is required.
• Team player with great communication skills.

We regret that only shortlisted candidates will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.
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EA Personnel Name: Yap Zia Xin
EA Personnel Reg. No.: R22109263
EA Licence No.: 07C5771

• Career exposure in healthcare industry
• Accessible working location
• Good Remuneration Package

As a Senior Business Analyst (Healthcare Industry), you will be responsible for the following duties:

• Lead the design and implementation of specialized modules within organisation's new Healthcare Management System.
• Work with stakeholders to identify, gather, and document business requirements and process flows.
• Analyze current business processes, workflows, and systems to pinpoint areas for improvement and optimization.
• Convert business requirements into functional specifications (Epics) and user stories for developers and designers.
• Engage in the design, development, and testing of core systems and end-user applications to ensure they meet business needs.
• Collaborate with technical teams to diagnose and resolve system issues, providing timely support and escalation as needed.
• Conduct functional testing and user acceptance testing (UAT) to ensure system functionality aligns with business requirements.
• Monitor project progress, identify risks, and proactively suggest mitigation strategies.
• Stay informed about industry trends, emerging technologies, and best practices in healthcare and digital transformation.
• Contribute to knowledge-sharing and training initiatives to enhance team capabilities

Requirements:

• Bachelor's Degree in Business Administration, Information Technology, Health Informatics, or a related field.
• At least 3 years of relevant experience in business analysis or digital transformation projects in healthcare, preferably in a hospital setting.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Our client is an asset management firm with an AUM of 1.5 bill equity fund. They provide good

employee benefits and company culture.

Location: Singapore

Department: Invest - Equity

Reporting to: Portfolio Manager - Equities

Reporting to the Portfolio Manager – Investments Equity. The incumbent is responsible for producing quality investment ideas and covering portfolio companies. Assisting the Portfolio Manager in managing portfolio in his absence. Overseeing all the trading activities for the Equity portfolio on a daily basis while assisting the fixed income trading when the Fixed Income PM is on Compliance leave.

Job Description

• Conduct research and suggest companies for investment from the allocated industries and any other investable company.
• Provide investment materials on companies and keeping track of companies and industries.
• Understand companies positioning, business potential, possible threats etc for recommendation for investment ideas and buy / sell decisions.
• Evaluate solid businesses / companies eligible for re-rating.
• Managing communication of investment philosophy, and match investor expectation by beating the market
• Oversee the portfolio under the guidance of Portfolio Manager where they deem necessary.
• Ensure compliance to investment rules
• Implementing the trades on a regular basis as per the requirements of the portfolio using the system
• Assist to reply to investor queries related to the portfolio/Macro
• Preparing investor reporting material wherever required for different funds Monthly, Quarterly and adhoc
• Preparing internal presentation for fund discussions

Role Competencies

• Mid Cap exposure or people with stock specific expertise.
• Able to grasp concepts readily
• Deep understanding of equity investment processes, capital markets, companies & sectors.
• Strong analytical and quantitative skills.
• Able to provide first class services that includes asset allocation, fund portfolio construction for investments, backed up with adequate research.
• A good and focused team player
• Able to prepare and organize research materials in the form of a report logically as well as in the form of a presentation that is readily understood by the reader.
• Knowledgeable with internet & high value information resources like Bloomberg, Thompson research etc. will be an added advantage.
• Some knowledge of trading and the systems used for the same
• Some knowledge of portfolio level allocation

Requirements

• CA / MBA or post-graduate degree in Finance/Economics, with 6-10 years of experience in Analysing Indian Equities
• Able to meet MAS licensing and Fit and Proper requirements in respect of regulated Fund Management activities
• Conceptual Clarity.
• Strong analytical and quantitative skills.
• Highly motivated, dynamic, hardworking and eager to succeed.

• Excellent career progression structure
• Opportunities for professional development
• Good overall company benefits

As an Assistant Manager, Data Analyst, you will be responsible for the following duties:

• Manage databases and systems to capture, store, and organize data related to learning initiatives.
• Leverage tools like Excel, SQL, and Python to extract, analyze, and interpret data, delivering insights that inform Learning & Development (L&D) strategies and operations.
• General regular and on-demand reports on key metrics, including budget usage, course completion rates, and training impact.
• Optimise workflow to increase efficiency, minimize duplication, and improve productivity.
• Partner with other organisation to integrate systems and automate data transfers across platforms.
• Any other ad hoc duties as assigned.

Requirement:

• Possess a Degree in Data Science, Information Systems, Business, or a related field

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email

Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Responsibilities

• Prepare and deliver accurate management reports, including monthly forecasts and semi-annual budgets, with variance and trend analysis for the region.
• Assist in developing budgets and forecasts, ensuring they reflect strategic goals and business priorities.
• Analyze financial performance and key metrics to identify risks and opportunities for improvement.
• Work with various departments to collect and verify financial data, ensuring accuracy and timeliness.
• Provide analysis and insights that connect financial reports to business strategies.
• Prepare ad-hoc reports and analyses as needed to support management decisions.
• Handle other tasks as required.

Requirements:

• Degree in Accounting or equivalent qualification.
• At least 3 years of relevant experience.
• Good in numbers and data.
• Proficient in MS Office including Power BI, Vlookup, Pivot Table and PowerPoint.
• Excellent communication and presentation skills to engage with stakeholders.
• Detail-oriented, organized, and a team player.
• Self-motivated and able to work independently.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWR66RR9

Role Summary

• Responsibilities: You will be primarily based in our Evidence Development division, but open to supporting projects in other Singapore divisions (such as Market Access) for a part of your time, according to business need. Your work will focus on the detailed analysis and creative presentation of clinical trial data for a diverse range of clients, including leading pharmaceutical and medical technology companies, as well as patient and public health bodies and charitable organisations
• Salary: S$4,500 per month
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates throughout 2024 and 2025
• Location: Our new recruits will be based in our Singapore office

About the Role

The Medical Writer and Analyst positions are ideal for those with experience in scientific research and for enthusiastic recent graduates in the sciences who are seeking the opportunity to be part of a growing team. You will be based in our Singapore office working in our Asia-Pacific team, as well as collaborating with colleagues from our UK and US teams.

Medical Writers and Analysts work on projects involving the detailed analysis of data from clinical trials and the assimilation and creative presentation of this analysis in different formats including posters, slide sets, value dossiers, reports and peer-reviewed publications. These deliverables are used directly by our clients in communication with external stakeholders instrumental to the successful uptake of novel therapies. The work is structured on a project-by-project basis and you will usually be working on several projects in different disease areas at any one time.

You will work in project teams alongside experienced colleagues in both the Singapore UK and US offices who provide one-to-one training in the technical aspects of the role, including project management and effective client communication. Delivering project work requires close collaboration with clients and, following a successful induction period, you will increasingly engage in teleconferences and face-to-face meetings with external stakeholders.

Positions are available for those looking for an entry-level role as well as those with some prior experience. We are looking for ambitious individuals with the potential to progress rapidly into more senior roles involving greater project management and client responsibility. Costello Medical is structured into divisional teams focusing on distinct services within the healthcare industry. Our Singapore office is structured around three teams who focus on Medical Communications, Evidence Development, and Market Access. The role is for a new hire who is likely to primarily work within the Evidence Development division but would also work cross-divisionally for a part of their time with other divisions, according to business need.

• Medical Communications: Medical communications provide the scientific bridge between clinical development and commercial functions in pharmaceutical and device companies. Most activities have a strong patient and/or healthcare professional (HCP) focus, and act to educate and inform clinical decision making and patient care, or to gather insights that inform a product’s clinical development. These projects require the ability to work closely with clients and prominent HCPs to deliver high quality writing that is scientifically rigorous, patient focused, and in line with the strategic positioning of the pharmaceutical or medical devices products. Working in medical communications at Costello Medical requires excellent project management skills, constant dedication to customer service and the development of strong relationships with clients, academics, and HCPs in the APAC region and globally.
  
  It is possible to work within our medical communications service offering as an Analyst or Medical Writer, with both roles sharing the same level of responsibility. Medical Writers specialise in the strategic planning and development of publications, which include abstracts, posters, oral presentations and manuscripts targeted at scientific journals and conferences. Analysts work across a variety of medical affairs projects and specialise in services such as advisory boards, and the development and multi-channel communication of educational scientific content for a wide range of audiences. The most relevant job title will be discussed with you during the application process.
  
  
• Market Access: Market access supports timely patient access to drugs and devices, involving the assessment of clinical efficacy and safety alongside costs to determine the value of a therapy within a specific disease area. Market access activities are targeted at a wide range of stakeholders who are instrumental to the successful funding and uptake of novel therapies, such as government bodies, payers, health technology appraisal (HTA) agencies, HCPs, and patients. Our Market Access team supports a wide range of clients in producing materials to demonstrate both the clinical and economic value of some of the newest, most innovative technologies in development. Our work is multidisciplinary, often beginning with evidence generation in the form of literature reviews, advisory boards with clinicians and payers, or economic modelling, to inform the development of materials that present an evidence-based account of the product’s value in a compelling and accessible manner.
  Analysts working across our Market Access services support a diverse range of value and access, HTA and health economics projects. These include developing product value messages and materials (e.g. brochures, slidesets, white papers, etc.), building health economic tools and models, and developing dossiers for submission to HTA agencies. A role in the Market Access division suits those who are passionate about patient access to healthcare, are fast-learners and have a strategic, problem-solving mindset. Exceptional writing skills are also essential, especially the ability to summarise complex data in a clear and creative way with high levels of attention to detail.
  
  
• Evidence Development: Evidence-based medicine is the cornerstone of medical decision-making. The work of our Evidence Development team encompasses literature reviews, synthesis and real-world evidence generation.
  
  Our literature review and synthesis projects involve the identification of clinical, economic and real-world evidence to support the value of a pharmaceutical product or medical device. Our work includes rigorous systematic literature reviews that our Statisticians often use to conduct meta-analyses and network meta-analyses, therefore Analysts in this team work together with our Statisticians to provide seamless scientific and technical support to our clients. We also work on more creative and pragmatic evidence reviews to inform clients’ strategic decisions with regard to clinical development or market access. You will gain a thorough understanding of how to conduct various kinds of evidence review from searching to interpretation of statistical results and ensuring that the reviews conform to industry guidelines where applicable. You will also be involved in writing up the methods and results of the reviews and statistical analyses into engaging reports, slide sets and often congress/journal publications.
  
  Our real-world evidence projects include the design, execution and subsequent reporting of prospective, retrospective or cross-sectional real-world studies. We develop protocols and statistical analysis plans (in collaboration with our Statisticians, Epidemiologists, clients and external experts), acquire and analyse data, and communicate the methodologies and results in both written and oral formats.
  
  Analysts in our Evidence Development team are passionate about finding, synthesising and generating evidence, they have excellent attention to detail and organisational skills, and a talent for communication.
  

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read firsthand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at-costello-medical/

A Day in the Life of an Analyst or Medical Writer

To learn more about a typical day for an Analyst at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/an...

To learn more about a typical day for a Medical Writer at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/me...

We are looking for individuals who are collaborative, self-motivated and enthusiastic, with a passion for scientific writing and an interest in providing a great service to clients. Positions are available for those looking for an entry-level role in the field as well as those with some prior experience.

Essential requirements for the role are:

• A degree level or higher qualification in a scientific discipline (minimum CAP or GPA 4/5 or equivalent). We welcome applications from candidates with a diverse range of specialisms, including but not limited to; biology, chemistry, pharmacy and medicine
• Exceptional written and spoken fluency in Korean (equivalent to native Korean language skills) and English in order to deliver client work across Asia, with a focus on Korea
• An ability to communicate scientific materials clearly in both written and oral form
• An excellent understanding of and ability to apply scientific concepts
• A close attention to detail
• An aptitude for and experience of scientific writing which could include dissertations, research summaries, lab reports, poster or oral presentations, peer-reviewed scientific publications, book chapters, grant applications, regulatory documents, and articles for websites or student magazines
• A competency in Microsoft Word, Excel and PowerPoint
• An exceptional level of organisational skills and the ability to effectively manage your time and meet deadlines
• Previous experience in this sector, including in the Korean healthcare system, is highly desirable. You should have a genuine interest in healthcare and an eagerness to learn about new areas of clinical science

No previous experience in this sector is necessary, but you should display a genuine interest in healthcare and an eagerness to learn about new areas of clinical science. Applicants with higher-level qualifications in a scientific discipline are welcomed but this is not a requirement.

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for five consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes a written assessment for you to complete in your own time. If successful, you will be invited to an interview which will include a short presentation you can prepare for in advance. Our standard recruitment process lasts around 1 month however, this is adapted if necessary.

We are currently recruiting for start dates throughout 2024 and 2025. Additional start dates may also be available and you will be asked to state your availability on your application form. However, please note that whilst we try to accommodate preferred start dates, this ultimately depends on the team's resources and needs.

We accept applications for our Medical Writer and Analyst role on a rolling basis and, therefore, there are no set application deadlines. However, we would encourage you to submit your application as soon as possible so that we can begin processing your application.

What We Offer

• A starting salary of S$4,500 per month. This increases to $4,700 for successful candidates who hold a master’s qualification and $5,000 for those with a PhD
• 18 days’ annual leave plus public holidays
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-p...

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by Artificial Intelligence (AI), your application is likely to be disqualified. Your CV should clearly state the dates of all qualifications and grades achieved where applicable. Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

We can provide work pass sponsorship for eligible candidates for this role. You will be asked to provide details of your right to work in the Singapore within your application, however this will have no impact on the processing of your application.

Position

Embark on a transformative career journey as a Production Support Expert in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

You will also be instrumental in optimizing the current procedures, ensure system resiliency with strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with bank’s initiatives and strategies.

Main responsibilities

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Qualifications and Profile

Key Skills

• Candidates should have (5-7) years of experience in Production Support of financial systems.
• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• Candidates should have ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge in Capital Market FO/BO environment is an advantage
• Strong knowledge in Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution like ITRS Geneos is an advantage
• Good knowledge of Microsoft Office
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Other Professional Skills and Mindset

• Strong passion for production support and resiliency.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitiveness.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Education Requirements

• Intermediate level (minimum 4 to 7 years)
• Master’s degree in relevant specialties

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

Embark on a transformative career journey as a Production Support Expert in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

You will also be instrumental in optimizing the current procedures, ensure system resiliency with strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with bank’s initiatives and strategies.

Main responsibilities

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Qualifications and Profile

Key Skills

• Candidates should have (5-7) years of experience in Production Support of financial systems.
• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• Candidates should have ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge in Capital Market FO/BO environment is an advantage
• Strong knowledge in Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution like ITRS Geneos is an advantage
• Good knowledge of Microsoft Office
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Other Professional Skills and Mindset

• Strong passion for production support and resiliency.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitiveness.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Education Requirements

• Intermediate level (minimum 4 to 7 years)
• Master’s degree in relevant specialties

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Company Profile

XT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Tokyo, Dubai, Seoul and other countries and regions, and its business covers the world.

XT.COM is a comprehensive trading platform that supports 100+ high-quality currencies and 300 trading pairs. It has a rich variety of transactions such as currency transactions, leveraged transactions, OTC transactions, contract transactions, and credit card purchases. Provide users with the safest, most efficient and professional digital asset investment services.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 10 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at TXT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

Responsibilities:

• Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch.
• Conduct market analysis to identify trends, competitive landscape, and potential opportunities for product innovation.
• Gather and prioritize product requirements from various stakeholders and translate them into actionable development plans.
• Create and maintain detailed product documentation, including user stories, wireframes, and feature specifications.
• Work closely with the design team to create intuitive and visually appealing user interfaces and experiences.
• Monitor and analyze key metrics to evaluate product performance and identify areas for improvement.
• Lead product launches, coordinating with marketing, sales, and customer support teams to ensure a successful rollout.
• Stay updated with industry trends, emerging technologies, and best practices in product management.

Qualifications:

• Bachelor's degree in a relevant field; MBA or advanced degree is a plus.
• Proven experience as a product manager or similar role, with a track record of successfully launching and managing products throughout their lifecycle.
• Strong understanding of user-centered design principles and the ability to translate user needs into product features.
• Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Exceptional communication and interpersonal abilities, with the capacity to collaborate effectively with both technical and non-technical teams.
• Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.
• Proficiency in using product management tools and software.
• Leadership qualities and the ability to motivate and inspire cross-functional teams.

Job Description

• Industry/ Organization Type: Manufacturing (Electronics)
• Position Title: Regional Technical Engineer (APAC) / IT Support Engineer
• Working Location: Tai Seng
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to the sales team and customers for Proof of Concept (PoC), project deployment, post-sales support, and internal simulation testing.
• Study system and product technical details to offer technical advice or support to customers and the sales team.
• Evaluate product specifications to improve system performance.
• Communicate with HQ programmers about customized software functionality requirements or 3rd party software integration (API) details.
• Build and maintain strong relationships with customers.
• Offer troubleshooting assistance to customers from the office or on-site.
• Manage demo products and maintain the filing of technical information.
• Set up and manage demo equipment for tradeshows.
• Monitor customer satisfaction to ensure outstanding customer value.
• Develop and maintain technical competence in company products, applications, and services.
• Create technical information such as datasheets, manuals, and training materials.
• Conduct technical presentations or training for customers.
• Assist in overall company operations for self-development toward a managerial position.
• Provide timely updates through the Vaxtor Project/PoC Management tool.
• Any ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in IT, Computer Engineering or Electronics, or equivalent
• Minimum 2-3 years of relevant experience in the electronics industry
• Knowledge of ANPR software and Intelligent Traffic System will have an advantage
• Experience with OCR, Computer Vision, Machine Learning and AI technologies is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67173 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Audit Manager (Technical & Training)
• Working Location: Central
• Working Hours: Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Up to $8,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist with reviewing client/audit team working papers on the appropriateness of asset/ liability carrying amounts measured using fair or recoverable values.
• Perform independent valuations for businesses, intellectual property, financial instruments, etc.
• Conduct market and industry research.
• Construct and analyze financial models.
• Develop financial models and establish best practices, workflows, and procedures in related areas.
• Perform financial modelling and forecasting using various methods and tools.
• Review valuation reports for inaccuracies.
• Identify gaps in valuation reports and suggest improvements.
• Understand and apply financial reporting standards; pose relevant challenges and questions on key inputs and assumptions used by management.
• Guide the team in amending reports to clearly articulate valuation conclusions.
• Engage in technical research and consultations, including writing technical publications, reviewing and developing technical working paper templates and training materials, and facilitating/conducting technical training sessions.
• Review and develop training programs, coordinate and conduct training, and monitor CPE hours for audit professionals.
• Participate in other ad-hoc projects as required.

APPLY NOW!!!

• Bachelor’s Degree in Accountancy or equivalent professional qualification.
• At least 5 years of audit experience, preferably from an international public accounting firm.
• A demonstrated deep passion for specialization in technical research and professional training.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67105 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

1. Responsible for system analysis and design of digital asset trading projects, undertake core functions, and write codes for public core architecture modules;

2. Be able to understand financial transaction products, participate in product reviews, be able to put forward constructive opinions on product design, and continue to maintain the technical competitiveness of products;

3. Familiar with the business in charge, analyze and discover the optimization points of the system, promote the improvement of product performance, stability, and usability, and continue to optimize the structure and technology innovation;

4. Ability to quickly iterate and verify technology

Job requirements:

1. Unified recruitment of undergraduate degree or above, more than 6 years of Java development experience

2. Solid programming skills, good design ability and programming habits;

3. Proficient in Java, understand the principle and mechanism of JVM, and have the ability to analyze and optimize the underlying performance;

4. Familiar with common microservice solutions such as Springcloud or Dubbo, understand the relevant source code and design principles;

5. Familiar with distributed architecture principles, distributed architecture strategies, distributed middleware, distributed transactions and common design patterns;

6. Experience in the design and development of high-concurrency and high-reliability background services;

7. Proficient in SQL language, proficient in at least one relational database;

7. Familiar with Linux operating system, containerized deployment, microk8s;

8. Have good communication skills, learning ability, teamwork spirit, strong sense of responsibility, and be able to work under pressure;

The Position

• Lead the technical implementation of the species strategy for ROPU ASKAN to achieve business objectives and customer satisfaction, under strategic guidance of the ROPU ASKAN Business Segment Head.
• Provide excellent technical services to strategic accounts and key customers in the ROPU, in partnership with Key Account Managers (KAMs) and/or Regional Strategic Account Manager (RSAM), contributing to build stronger commercial relationships with the said key accounts.
• Has the responsibility in the collection, analysis and the provision of relevant scientific information in swine for the Regional Operating Unit (ROPU) AH business organization and other stakeholders.
• Develop regional or overview local technical life cycle management (LCM) actions, scientific trials, post marketing authorization data collection for the swine portfolio.
• Acts as the regional knowledge expert for portfolio solutions such as Integrated Health Management and Needleless technology (FreVax).
• Build and maintain a broad network of relationships with international, regional and local key opinion leaders and (technical) experts, respected practitioners, for the benefit of strategy implementation in the ROPU.
• Continuously train and support the local swine technical teams in the ROPU countries in the proper handling of customer technical issues, building and implementing the necessary plans to constantly upskill them.
• Lead technical communication and sharing of knowledge and experience within and beyond ASKAN.

Duties & Responsibilities

Ensuring strong technical contribution to ROPU Strategy execution:

• Supports the implementation of ROPU ASKAN swine strategy in close collaboration with the ROPU ASKAN Business Segment Head, leading relevant technical initiatives
• Provide technical support to the technical colleagues and key customers in the ROPU
• Support product launch processes, including training on new products, in collaboration with ROPU Business Segment Head
• Assessment of competitor activities and evaluation of competitor products from a technical marketing perspective, outlining technical points of defense, in collaboration with ROPU Business Segment Head
• Contribute to Strategic Account Management from a technical perspective in collaboration with RSAM
• Responsible for exchange of technical information regarding the available products in the ROPU; including technical papers
• Indirectly responsible for portfolio solutions such as Integrated Health Management and Needleless technology (FreVax)

Provide expert guidance and support on swine health, production, nutrition, and management practices to strategic accounts and key customers in the ROPU:

• In partnership with Key Account Managers (KAMs) and/or Regional Strategic Account Manager (RSAM), conduct on-site visits to farms and facilities to assess production practices, diagnose issues, and recommend improvements.
• Work closely with Key Account Managers (KAMs) and/or Regional Strategic Account Manager (RSAM) to identify challenges, develop strategies and provide feedback on customer needs and industry trends.
• Contribute to build stronger commercial relationships with the said key accounts

Improving Technical capabilities of our people:

• Provide in-depth technical trainings and consultations regarding the swine portfolio to relevant ROPU country colleagues.
• Communicate data from studies and other technical information to internal swine community, technical colleagues, as necessary.
• Ensure development of skills and abilities through ongoing feedback, coaching and training/development opportunities of local technical colleagues.
• Coordinate and act as Technical contact point for the ROPU with Global Strategic Marketing Team (GSM) including Technical Services of GSM.

Managing Technical Studies/trials and Publications:

• Initiate, co-ordinate and follow up on field trials within ROPU countries. Ensure proper documentation (such as proper study number) is in place.
• Lead post-marketing authorization studies, diagnostics, case investigations & training in collaboration with the regional & local veterinarians
• Adapt the strategy for post-marketing authorization studies in line with the marketing plans for the ROPU, design each study with appropriate input from other stakeholders, work with other stakeholders to run the study and turn the output into, marketing material (e.g. peer review publications, etc)
• Write/contribute to/review proposed publications by regional or local technical teams as per expected high level standards.

Scientific Management and representation:
- KOL Management:

• Contributes to the internal and external KOL management strategy for the swine portfolio, steer the management of KOL relationships in the ROPU and own/co-own/support the partnerships

- Scientific Events:

• Attend internal and external meetings/congresses related to the swine industry
• Contribute/attend/organize internal and external meetings/congresses related to the swine industry
• Establishing good connections in scientific community, seen as respected leader
• Present as required/as invited in scientific congresses

Requirements

• Veterinarian with experience in the Swine industry is a must-have
• Minimum 5 years experience in Swine Industry
• Broad knowledge about swine; Good understanding of regulatory environments in the different countries, as well as pharmacovigilance requirements.
• Strong business mindset; In-depth technical knowledge of relevant clinical areas; Capable of managing a substantial amount of scientific information
• Strong business mindset
• High integrity and ethical standards
• Flexibility, open to change, adapts to the changing situations
• Strong analytical ability
• Good listening skills, speaker skills, strong communicator
• Self-motivated, takes initiative, autonomous
• Fluency in both written and spoken English

The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Responsibilities

Financial and management reporting:

• Responsible for performing month-end closing controls
• Perform in-depth analysis on financial performance/key metrics and prepare reports for local management and business lines
• Support manager in other controls and governance, statutory and other audits of entities
• Support manager in review of Group reporting packages

Regulatory monitoring and reporting:

• Responsible for production of monthly, quarterly, semi-annually and annual MAS reporting e.g. MAS 610, MAS 649
• Support manager in system enhancement projects

ALM and tax:

• Contribute to the ALCO deck preparation
• Responsible for preparation of quarterly GST reporting for entities
• Contribute to annual corporate income tax return and transfer pricing document preparation

Profile required

Academic Background and Certifications, Experience:

• University degree in Accountancy.
• Minimum 3 years of working experience in the banking and finance industry
• Knowledge of regulatory reporting in the banking industry would be an advantage
• Candidates with external audit experience in financial sector are welcomed to apply

Operational Skills:

• Strong analytical skills
• Good communication and presentation skills
• Proficient in Microsoft Office applications.
• Experience in basic coding or relevant vendor solution like Power BI and Alteryx

Company Description:

Societe Generale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth. Committed to the positive transformations of the world’s societies and economies, Societe Generale seeks to build together with its clients, a better and sustainable future through responsible and innovative financial solutions. Active in the real economy for over 150 years, with a solid position in Europe and connected to the rest of the world, Societe Generale has over 117,000 employees in 66 countries and supports 25 million individual clients, businesses and institutional investors worldwide (figures as of August 2023). We have a presence in 11 locations across Asia Pacific. With our regional headquarters in Hong Kong – a core hub of the worldwide Societe Generale Group – we employ around 2,300 employees in the region. In addition, Societe Generale's Global Solution Centre (SGGSC) in Bangalore and Chennai supports the Group in Asia Pacific and globally with customized business solutions.

For more information, follow us on LinkedIn @Société Générale or visit our website www.societegenerale.asia.

Department Description:

The Finance Service Unit (“DFIN”) coordinates the Finance Line and ensures the Group’s financial production, steering and management via a number of complementary missions:

• support business lines, service units and general management in terms of financial and strategic steering
• ensure compliance with applicable accounting standards and obligations
• ensure monitoring and steering of P&L and scarce resources performance (capital, liquidity, balance sheet) in keeping within strategic objectives and in compliance with regulatory obligations
• ensure regulatory watch on topics pertaining to scarce resources, accounting and finance.

The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

• Work closely with Accounting team ensure accurate monthly closing
• Prepare journals for internal cross-charging and other ad-hoc tasks.
• Prepare P/L variance analysis for internal meetings.
• Prepare/submit management reports according to the specified deadlines.
• Monitor actual collections and payments.
• Prepare presentation decks for management meetings and budget meetings.
• Other adhoc duties as assigned.

Requirements:

• Degree holder with Finance related qualifications
• 2 to 5 years of experience in a similar capacity

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

• Support UAT Test manager on daily dashboard data compilation
• Support UAT Test manager in daily UAT status update meetings
• Track and follow up on JIRA issues for resolution and/or retesting
• Work on ad-hoc tasks as assigned by business project managers

Duration:

• 3 to 4 months contract

Location:

• Tampines

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• up to $3,000 per month

Requirements:

• Diploma or Degree holder
• Good MS Excel and Powerpoint skills
• Good communications (writings and oral) skills
• Able to work independently

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

This is a 12 months contract assigned to one of our MNC client

Salary : $3,500-$4,500

Contract: 12-months

Location: Suntec

• Contact Centre Experience

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 year of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

Job Description:

• Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders.
• Translates business needs into system/ application requirements and project components to help determine solutions to business problems.
• Assists team members in producing functional requirements for tool development.
• Proactively identifies and manages changes to requirements and identify risks for the company’s clients.
• Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Proactively research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.
• Develop and execute acceptance test plans and test cases

Knowledge and Skills

• Ability to work effectively in a team
• Essential: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.
• Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans
• Experience is Public Sector implementation is an advantage

To Apply:

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/6104>

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

Job Summary: The Digital Product Manager is a key role responsible for the strategy, development, and management of digital products or services. This position plays a central role in defining the product vision, leading cross-functional teams, and ensuring that digital products meet user needs, business objectives, and market demands.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to understand customer needs, competitive landscapes, and emerging industry trends.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap outlining the short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market dynamics.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
   Create clear product specifications, user stories, and acceptance criteria.
   
5. Agile Development:Work closely with development teams, following agile methodologies, to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
   Continuously monitor KPIs and adapt the product strategy as necessary.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of digital product management experience, with a proven track record of successful product launches and improvements, is typically required.
3. Market Knowledge: Strong understanding of the digital market, target audience, and industry trends.
4. Technical Knowledge: Familiarity with technology, development processes, and digital product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the digital product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address digital product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the digital product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric digital product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving digital product requirements.

The Digital Product Manager is instrumental in driving the success of digital products, from concept to launch and beyond. They are responsible for defining the product strategy, overseeing development, and optimizing performance to meet business objectives and user satisfaction.

Job Responsibilities:

• Ensure vessel certificates are up-to-date and maintain e-documents within the system.
• Assist the Technical Superintendent or Manager in the preparation, monitoring, and control of repair and maintenance budgets for the fleet.
• Support the Technical Superintendent/Manager with the quotation and requisition processes for services and stores.
• Contribute to the creation of technical specifications for dockings and related operations.
• Review and follow up on Planned Maintenance System (PMS) reports from vessels.
• Oversee the tracking and submission of month-end reports from vessels.
• Carry out other ad-hoc tasks as assigned by the Technical Superintendent/Manager.

Job Requirements:

• Diploma/ITE in Marine Engineering or a relevant field (preference for Maritime or engineering majors).
• Excellent communication and interpersonal abilities.
• Proficient in MS Office software.
• Able to work independently.
• Ability to complete tasks within set deadlines.
• Effective team player.