1. Basic knowledge or understanding in Credit Card and Card Rewards processing.

2. Meticulous, with an eye for detail, and able to work in a fast-paced environment to support user request and testing.

3. Efficient planning skills and an ability to adhere to deadlines.

4. Help to liaise with technology partners on solution, delivery timeline and User Acceptance Test (UAT) environment readiness.

5. Create UAT test plan, test scope, test script and data, setup Rewards Campaigns in UAT and to perform end-to-end user acceptance testing.

6. Document test results and provide test artifacts in structure format for review and walkthrough with stakeholders.

7. Able to Manage UAT progress, provide timely UAT status reporting, highlight and report issues earlier, monitor issues with timely resolution, and to update business teams and key stakeholders.

8. Collaborate with technology partners, business teams and operation teams on system implementation, including the preparation of instructions/parameter forms to parameter team for Rewards Campaigns setup.

9. Arrange with business teams and stakeholders for live verification.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Company Profile

XT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Tokyo, Dubai, Seoul and other countries and regions, and its business covers the world.

XT.COM is a comprehensive trading platform that supports 100+ high-quality currencies and 300 trading pairs. It has a rich variety of transactions such as currency transactions, leveraged transactions, OTC transactions, contract transactions, and credit card purchases. Provide users with the safest, most efficient and professional digital asset investment services.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 10 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at TXT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

Responsibilities:

• Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch.
• Conduct market analysis to identify trends, competitive landscape, and potential opportunities for product innovation.
• Gather and prioritize product requirements from various stakeholders and translate them into actionable development plans.
• Create and maintain detailed product documentation, including user stories, wireframes, and feature specifications.
• Work closely with the design team to create intuitive and visually appealing user interfaces and experiences.
• Monitor and analyze key metrics to evaluate product performance and identify areas for improvement.
• Lead product launches, coordinating with marketing, sales, and customer support teams to ensure a successful rollout.
• Stay updated with industry trends, emerging technologies, and best practices in product management.

Qualifications:

• Bachelor's degree in a relevant field; MBA or advanced degree is a plus.
• Proven experience as a product manager or similar role, with a track record of successfully launching and managing products throughout their lifecycle.
• Strong understanding of user-centered design principles and the ability to translate user needs into product features.
• Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Exceptional communication and interpersonal abilities, with the capacity to collaborate effectively with both technical and non-technical teams.
• Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.
• Proficiency in using product management tools and software.
• Leadership qualities and the ability to motivate and inspire cross-functional teams.

Element has an opportunity for a Procurement Analyst to join our growing team. This is a great opportunity to develop your Procurement career within a Global TIC business. We are looking for a positive, driven and proactive self-starter who is motivated by success and a natural passion to deliver best value for money. You will work well under pressure. Have the ability to prioritise, organise and coordinate and have strong written and verbal communication skills.

This role is based in Boon Lay,Singapore.

Job Duties:

• Work with local Operations to prepare timely and accurate PO’s
• Raising GRNIs timely
• Negotiating prices and terms with suppliers and manufacturers
• Vendor Development
• Co-ordinate with SSC and provide invoices, statements timely
• Review open Pos and take appropriate action
• Complying Group policies and DOA
• Process documentation for P2P for incoming employees
• Provide post integration or implementation support when necessary

Job Requirements:

• Minimum Bachelor Degree in Accountancy with 2 to 3 years of relevant working experience
• Excellent negotiation and communication skills
• The ability to form strong working relationships with colleagues and clients is essential, as you will be working actively in a team
• Excellent attention to detail, accuracy and effective management of time
• Good numeracy and analytical skills

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

About Beca

Beca is one of the largest employee-owned professional services consultancies in the Asia-Pacific and has operated in over 70 countries. With over 3000 employees globally, we have the diversity of experience and expertise to tackle major projects. We have over 100 years’ experience in successful client relationships, technical excellence & delivering award-winning project solutions.

‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations.

Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.

While our experience has been 100 years in the making, it is the fresh talent we're nurturing, the innovative thinking we're developing and the connections that we're forging that get us most excited for the future.

We are currently recruiting for Technical Business Analyst to join the Singapore Office in a growing engineering consulting business.

About You

You’re a technical business analyst ideally with experience working with HR and Payroll systems. You will have the technical experience and credibility to understand the ‘big picture’ and break down processes into detail, enjoying the progression from complexity to simplicity. You’ll have experience working with developers and understanding complex data models.

You’re seeking a new role where you can indulge your passion for improvement, using leading-edge technology, software and technical solutions. Easily able to build relationships, you’re curious to understand needs, explore possibilities, positively challenge thinking and facilitate outcomes.

The role

This role will enable you to be part of a step change in our technology program, at an enterprise level for Beca. Within the team, you will initially be supporting the delivery of an HR and Payroll system implementation, helping deliver one of the technology platforms to enable Beca’s second century of growth. Once delivered you will be part of the team that continues to enhance features, improve business processes and train the system users.

As the bridge between teams, you’ll be connecting with business leaders and technical teams to understand their needs, with the technical and analytical curiosity to probe and understand the ‘so what’. With a best practice approach, you’ll be completing technical documentation to capture designs, interpreting data to make sense of data migration activities. You will be defining needs and articulating how technology and software solutions can improve business processes. You will have the skill and desire to help configure and support the system when the need arises.

Job Requirements

· Degree in Information Technology discipline.

· 5-6 years of relevant working experience.

· Solution focus, creating the technology plans and program sequences to deliver change.

· Experience with technical documentation and business process.

· Ability to engage with people, foster confidence and influence acceptance and embracing of change.

· Understanding of HR and Payroll systems, with the ability to help support or configure when needed.

· Passion for the potential of technology, and how it can improve the ways we work, now and into the future.

· Schedule driven and self-motivated.

· Perform any other ad-hoc duties as assigned.

Job Highlights

· Career Advancement

· Medical & Telecommunication Allowance

· AWS & Variable Bonus

Ready to make a move?

We offer a comprehensive career growth and professional development opportunities along with a supportive and caring work environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for people and clients, then look no further than Beca.

If this sounds like the opportunity you have been waiting for, apply online now with your CV.

Please include the following information in your resume:

• Education background
• Work experiences
• Current and Expected salary
• Date of availability / Notice Period

The Beca Group of Companies is an Equal Opportunity Employer and all applications are kept strictly confidential.

We are seeking a highly skilled and experienced Senior Analyst to join our team.

The ideal candidate will have a strong background in Private Equity (with focus area in renewable energy, health and wellness, real estate, “PE”) analysis, market research, financial modeling and investment analysis.

The candidate should be detail-oriented, analytical, and possess excellent communication skills.

Responsibilities:

1. Conduct detailed market research and analysis to identify trends and opportunities in the PE market.

2. Analyze financial statements, lease agreements, and other financial documents to evaluate the performance of PE assets.

3. Develop financial models to evaluate PE investment opportunities, including cash flow projections, ROI analysis, and sensitivity analysis.

4. Prepare investment memos, presentations, and reports for senior management and external stakeholders.

5. Assist in the due diligence process for PE acquisitions, including site inspections, financial analysis, and legal review.

6. Monitor and track the performance of the portfolio of investments.

7. Stay current on market trends, regulations, and best practices in PE investment and analysis.

Qualifications:

- Bachelor's degree in Finance, Accounting, Economics, or related field.

-3 years of experience in advisory, investment, or finance.(IB , corporate advisory etc).

- Strong analytical skills, with the ability to interpret complex financial data and information.

- Proficient in financial modeling and analysis, with advanced Excel skills.

- Excellent communication and presentation skills (Powerpoint).

- Ability to work independently and as part of a team, with a strong attention to detail.

⁠- Professional qualifications (CFA, CPA … etc) will be preferred.

1. Responsible for system analysis and design of digital asset trading projects, undertake core functions, and write codes for public core architecture modules;

2. Be able to understand financial transaction products, participate in product reviews, be able to put forward constructive opinions on product design, and continue to maintain the technical competitiveness of products;

3. Familiar with the business in charge, analyze and discover the optimization points of the system, promote the improvement of product performance, stability, and usability, and continue to optimize the structure and technology innovation;

4. Ability to quickly iterate and verify technology

Job requirements:

1. Unified recruitment of undergraduate degree or above, more than 6 years of Java development experience

2. Solid programming skills, good design ability and programming habits;

3. Proficient in Java, understand the principle and mechanism of JVM, and have the ability to analyze and optimize the underlying performance;

4. Familiar with common microservice solutions such as Springcloud or Dubbo, understand the relevant source code and design principles;

5. Familiar with distributed architecture principles, distributed architecture strategies, distributed middleware, distributed transactions and common design patterns;

6. Experience in the design and development of high-concurrency and high-reliability background services;

7. Proficient in SQL language, proficient in at least one relational database;

7. Familiar with Linux operating system, containerized deployment, microk8s;

8. Have good communication skills, learning ability, teamwork spirit, strong sense of responsibility, and be able to work under pressure;

Job Description

• Industry/Organization Type: Manufacturing/Production
• Position Title: Technical Support Engineer (Electronics)
• Working Location: Serangoon North
• Working Hours: Monday – Friday, 8.30 am – 6 pm
• Salary Package: Up to $4,500 + VB
• Duration: Permanent

Key Responsibilities

• Manage technical transfer of products/projects in assembly and testing, including coordination with customers.
• Provide ongoing technical support in manufacturing and testing phases to optimize product builds.
• Assist the Quality Control (QC) team in resolving Return Material Authorization (RMA) issues.
• Support the Quality Assurance (QA) team in matters related to compliance, regulatory requirements, customer interactions, and audits.

APPLY NOW!!!

• Minimum of a Diploma in Electronics Engineering.
• At least 2 years of relevant work experience in the electronics manufacturing industry.
• Technical competence in handling manufacturing, project transfers, and troubleshooting within a production environment.
• Experienced in PCBA manufacturing and testing.
• Ability to communicate effectively with customers on technical matters.
• Experience working in an ISO13485 and FDA-regulated manufacturing environment is preferred.
• Strong communication and problem-solving skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69907 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Technical Officer (Service & Maintenance)
• Working Location: West (Jurong Port) – Nearest MRT: Lakeside
• Working Hours: 5.25 days, Monday to Friday (8.30 am – 5.30 pm), Every Alternate Saturday, (8.30 am – 12.30 pm)
• Salary Package: Up to $4000 + OT + Performance Bonus + AWS
• Duration: Permanent

Key Responsibilities

• Monitor, operate, and maintain cement plant machinery, including crushers, kilns, mills, and packing units, ensuring smooth and efficient production processes.
• Perform routine maintenance and troubleshooting of mechanical, electrical, and control systems to minimize downtime and ensure consistent plant operations.
• Continuously monitor equipment performance, identify potential issues, and take proactive steps to ensure optimal equipment efficiency and product quality.
• Ensure strict adherence to safety protocols, plant operating procedures, and environmental regulations. Report any incidents or hazards immediately.
• Work with process engineers and plant supervisors to optimize production processes and improve yield and energy efficiency.
• Assist in managing the inventory of spare parts, tools, and equipment to ensure readiness for any maintenance or repair jobs.
• Record, analyze, and report operational data, including machinery performance, production rates, and quality control results, to assist with performance reviews and decision-making.
• Work closely with cross-functional teams, including mechanical, electrical, and process engineers, to resolve technical issues and support plant improvements.

APPLY NOW!!!

• Min. ITE
• Min. 3 years experience in related fields (service and maintenance)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69905 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

*Seeking for a Contract Analyst who has minimum 3 years of drafting or reviewing Contracts experience in Commodities industry*

THE COMPANY

They are one of the esteemed names in the Commodities industry. Currently, they are expanding their operations in the market and are looking for an experienced Contract Analyst seeking for aspiring career in this industry!

JOB RESPONSIBILITIES

• Draft physical contracts based on deals
• Review contracts from counterparties
• Advice any necessary amendments and ensure corrections are indicated in the contracts
• Work closely with Traders, Operators, Finance and other relevant departments
• Any other ad-hoc or involvement in Projects

JOB REQUIREMENTS

• Bachelor's Degree/ Professional Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 3 years of drafting or reviewing Contracts experience in Commodities industry
• Excellent writing skills, attentive to details, proactive and organized

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Total Experience: 6 Years

Relevant Experience: 2-4 Years

Detailed JD (Roles and Responsibilities):

• Data Collection and Analysis: Collect, analyse, and interpret data from various sources and complex transactions to identify trends, and insights that inform data solutioning processes.

• Data Quality Assurance: Assist in data validation efforts to ensure datasets meet end users’ requirements to deliver high quality product releases, and continuous support in monitoring data quality and resolving data discrepancies.

• Collaboration: Work closely with cross-functional teams, including data engineers, business analysts and stakeholders, to gather data requirements and ensure data integrity.

• Enhancements: Identify opportunities for process improvement and operational efficiency.

• Research and Learning: Deeply understand client’s relevant business activities, commercial interests and related processes, and continuously expand your knowledge and skills in data analytics techniques and tools.

Mandatory skills:

• BS/MBA in Finance, Accounting, Economics, Business Analytics or BS/MS in STEM or quantitative field (CS, Applied Statistics, Operations Research).

2-4 years of financial/business/data analyst experience.

• Knowledge of accounting principles, financial statements, and financial modelling.

• Understanding of Data Design Pattern differences between transactional ERP systems (SAP) and analytical data warehouses (BigQuery, Snowflake).

• Knowledge of SQL and working with large datasets.

• Experience with data analytics tools and languages (R, Python…).

• Experience building interactive data visualizations, strong storytelling skills (Tableau, Streamlit, Shiny…).

Desired/ Secondary skills:

• Experience building/applying statistical and/or machine learning solutions to solve business problems.

• Ability to self-start and self-direct work in an unstructured environment, comfortable dealing with ambiguity.

• Excellent problem-framing, problem solving and project management skills, with the ability to change direction quickly.

• Strong verbal and written communication skills with ability to articulate results of analysis in business terms.

• Confirmed ability to conduct complex, data driven analysis.

• Ability to work independently and collaboratively in a fast-paced environment.

• Eagerness to learn and adapt to new tools, techniques, and technologies in the field of data analysis.

Domain: eCommerce / Retail / SAP

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Credit Analyst (Corporate Banking)

Our client, a global bank is seeking a credit analyst to join their corporate banking team.

Key Responsibilities:

• Conduct in-depth credit analysis of corporate clients by evaluating financial statements, industry trends, and economic conditions to assess creditworthiness and recommend credit limits.
• Identify and evaluate potential risks associated with lending to corporates. Provide recommendations on risk mitigation strategies to support sound credit decisions.
• Prepare and present credit reports and ensure all documentation is completed in accordance with internal policies and regulatory requirements. Ensure adherence to local regulations, compliance standards, and credit policies.
• Work closely with internal stakeholders, including relationship managers, credit committees, and senior management, to support decision-making. Facilitate clear communication with stakeholders regarding credit risks, exposures, and mitigation strategies.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or related field; CFA or similar certifications preferred.
• Minimum 3-5 years of experience in credit analysis, preferably covering corporates within a banking or financial services environment.

Office Location: Central

Interested candidates kindly forward your CV to [email protected] (Ethel Tan Seok Khoon, Reg No: R2096281). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Our Client, a Prestigious leading organisation is seeking to recruit for an IT Support Analyst.

Location: Central Singapore (Near Raffles Place MRT)

Responsibilities:

• Provide first and second level of IT support for end users
• Manage service request and incident management processes to meet with the IT service quality SLAs
• Ensure standard ITIL based service delivery processes are implemented for IT services to be fit for use and fit for business
• Identify cost optimisation with service improvement opportunities
• Support and manage end user devices such as desktops, laptops, smart phones and printers
• Perform other duties and responsibilities as assigned

Requirements:

• Degree/Diploma in Information Technology or its equivalent field of studies
• Possess 2 to 4 years of relevant working experience
• Must be able to work well independently
• Good communication and written skills
• ITIL certification level 2 would be of an added advantage
• Good knowledge of Microsoft Window 10 and office suite
• Exposure to online collaboration tools such as MS Team, Cisco Jabber, WebEx, Zoom, Skype, etc would be a plus factor