Job Description:

• To install and set up basic wired and wireless network infrastructures, from configuring Internet Routers to switches and Wireless APs
• To provide basic desktop support as part of network troubleshooting exercise
• To provide basic technical troubleshooting support for networks onsite and/or remotely, for the Company’s Managed Services clients

Job Requirements:

• Candidates must have at least 3 years networking experience.
• Candidates must have good basic knowledge of Internet connectivity, routers, switches and AP solutions.
• Good working knowledge and hands-on experience in prevailing UTM brands of firewalls and EndPoint Security solution are preferred.
• Candidates must be very disciplined and responsible in meeting project dateline
• Candidates must be very responsible in basic project documentation
• Training on the Company’s backend platform will be provided to the successful applicants

1. To assist in the overall management and technical operations of the Marine Fleet that includes the preparation, review and management of all technical documentation, vessel certificates, maintenance records, compliance records and etc.
2. Providing the necessary administrative support and coordination for any vessel inspections, repairs and docking works.
3. Assist in liaising with customers on technical and operational matters that inclusive of vessel performance, etc.
4. Attending to vessel docking, repairs and surveys when requires and carry out supervision on any contractors' repair / maintenance works on board the vessel.
5. Monitoring the technical status of vessel in term of Class certificates and surveys and ensure that all statutory certificates, equipment certificates, etc, are properly maintained, documented and up to date.
6. To identify and source for technical anoperational supplies required for the vessel/s need. Coordinate with the suppliers for timely delivery to the vessels.
7. Monitoring and controlling of the vessels consumables to prevent unnecessary wastage.
8. To keep track of the vessels LSA, FFA, cargo hoses registry, lifting gears registry and PPE of all shipboard personnel.
9. Appointed as safety committee member to carry out tool-box meeting for all the vessels and attend to vessel inspections.
10. To work closely with the HSE team to ensure the smooth implementation and compliance of company's safety and quality standards.
11. To assist in investigating any defects / failures occurred and reporting all vessel incidents, near misses to prevent and eliminate any potential incidents.
12. To assist in maintaining crew records that inclusive certifications, training, medical checks and coordinating in crew changes.
13. To undertake any other technical related tasks and assignments as and when required.

Job Requirements:

• Some relevant working experience in similar capacity
• A team player and ability to work in a team environment with minimum supervision.
• Ability to speak Bahasa Indonesia (to communicate with crew from Indonesia)
• Possess Class licence will be an advantage
• Must be contactable 24/7 and be available to board the vessels as and when required.
• Proficient in MS Office
• Possess good communication and interpersonal skills

Working Hours: Mon to Fri, 8.30am to 5.30pm

Company Transport: JE MRT

Role & Responsibilities:

• Maintain vessels in safe and smooth operation, minimize downtime and ensure vessels are in excellent conditions
• Monitoring the vessel performance, shipboard maintenance and repair programs
• Ensure the inventory level of spares / stores and other consumables onboard vessels are adequate for the smooth operation of the vessels
• Plan and ensure classification surveys are conducted in time to maintain the validity of statutory and classification certificates.
• Conduct regular vessel inspections
• Supervise docking repairs, verify rectification of defects, and ensure the vessel is ready for operation within allocated time
• Responsible for all aspect of safety management of assigned vessels, including the crew members, ship conditions and services
• Provide technical support in ship-shore emergency, conduct investigation and submit reports
• Develop and track budget for the assigned vessels
• Approve orders, invoices, and payment within the authorized limits.
• Assist in the selection, training and evaluation of engineers and crew members onboard
• Ensure the fleet are complying with current and future legislation and standards
• Provide full cooperation in the audit process and take prompt corrective actions against any non-conformities
• Keep senior management appraised of the operational status of vessels
• Any ad-hoc duties as assigned by the superior

Requirements

• Diploma & above, or Chief Engineer (Unlimited) Class 1
• Min. 3 years’ relevant experiences
• Excellent interpersonal and leadership skills
• Possess a good human resources management skill
• Good communication, planning, problem solving and decision-making skills
• A team player

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

LABORATORY EQUIPMENT SUPPLIER IN SINGAPORE

Position: Assistant Technical Drafter

Starting Salary: Up To $2500

Working Hours: 9am - 5.30pm (Mon - Fri)

Rest Day: Sat & Sun

Location: Woodlands Industrial

Job Descriptions:

•  Prepare Mechanical Technical Drawings
•  Submission of Drawings for Quotations & Production
•  Documentation & Amp; Filing of Drawings

Requirements:

•  Good Understanding of Technical Drawings. Eg. 1st Angle & Amp; 3rd Angle Projections, Isometrics etc.
•  Proficient in AutoCAD / Solidworks or Equivalent, MS Office Words & Amp; Excel
•  Minimum 1 - 2 years related experience using AutoCAD / Solidworks

Interested applicants may send me your most updated CV with a recent professional photo:

WhatsApp: 92331027 (Della.C)

Email: [email protected]

【*Kindly note that only shortlisted applicants shall be notified 】

KF EMPLOYMENT CONSULTANTS

EA License No: 13C6817

EA Personnel Name: Della Cheng

EA Personnel No: R24124441



Resposibilities:

• Receive customer enquiries through customer portal or email.
• Download, update, and monitor customer product Bill of Material (BOM), drawings, and specifications and its revisions.
• Prepare Sales quotation/proposal/tender documents during RFQ/quotation stage.
• Check and ensure compliance to all specifications prior to providing customer the proposal.
• Calculate material, machining, cladding and other associated costs to quotations.
• Ensure quotations submitted are competitive and maintain a good profit margin.
• Follow-up on proposals with clients to secure orders.
• Prepare and distribute a Sales Order Job Launch when customer awards Purchase orders.
• Project Management on active Sales Orders and delivery schedules.
• Manage and build customer relationships and improve customer satisfaction.
• Coordinate with other departments to compile and submit documentations as required (e.g. pre-production/ final product documentations, concessions/non-conformances)
• Establish positive communications with customers regularly.

Requirements:

• Diploma/Bachelor’s Degree in Mechanical Engineering or related
• Highly motivated and driven
• Strong interpersonal and communication skills
• Team player
• Analytical, resourceful, and possess problem-solving capabilities
• Willing to undertake ad-hoc project assignments and be able to multi-task
• Proficient with MS Office tools
• Knowledge/interest in oilfield components and equipment will be an added advantage

What's in it for you?

• Bespoke training and development programs
• Fun & open working culture
• Staff parties and company events
• Recreation room - pool table, karaoke system, board games, gaming consoles
• On-site gym facilities
• Accessibility (2-mins walk from MRT)

The role is to execute and support initiatives contributing to ISCA’s Professional Standards strategic priority – in audit, sustainability and specialised industries such as banking and finance, corporate governance.

Key Responsibilities:

• Prepare and issue relevant technical publications and guidance to share knowledge and insights with ISCA members and the accountancy profession at large.
• Lead/Provide secretariat support to relevant technical committees. Plan and execute initiatives/projects under these committees.
• Monitor international standards-setting and local regulatory developments, assess their impact on the local accountancy profession and submit views to the international standard-setting bodies and local regulators.
• Curate content to facilitate the development of CPD offerings
• Conduct outreach events to share the latest developments and emerging issues
• Contribute commentaries/articles for the media and the Institute’s in-house publication
• Research technical issues and prepare relevant responses when providing technical support to ISCA members via the technical enquiry service.
• Contribute towards ad hoc special projects of the Institute as assigned by the immediate supervisor.

Requirements:

• Bachelor of Accountancy, CA Singapore or its equivalent
• At least 8 years of experience in a public accounting firm.
• Possess strong technical knowledge relating to accounting, auditing and ethics.
• Strong interpersonal skills - able to foster strong working relationships with members, practitioners, regulators and other industry stakeholders.
• Excellent communication, presentation and writing skills.
• Meticulous with an eye for detail, analytical and resourceful with positive working attitude.
• Able to multi-task and meet deadlines with a can-do attitude.

Role:

• Oversee vessel operational expenses, including repairs, maintenance, and survey/certification requirements.
• Ensure vessels are fully fit and seaworthy for trading.
• Ensure vessels comply with class, statutory requirements, regulations, and charterer/client requirements.
• Prepare yearly budget requirements for each vessel, seek approvals, and make revisions.
• Monitor and manage vessel Planned Maintenance with Chief Engineers and Chief Officers.
• Analyze technical matters and provide feedback.
• Conduct onboard technical reviews/vessel inspections every 6 months, report to management, and follow up on corrective actions.
• Contribute to QHSE matters in line with the Company’s policy.

Requirements:

• Minimum 3 years of experience in the marine industry with exposure to technical superintendent tasks.
• Diploma/Degree in Marine Engineering or equivalent.
• Preferably experience in the Offshore Support Vessel Industry.
• Proficient in MS Word, Excel & PowerPoint.
• Willingness to travel and visit ships in the Southeast East Asia (SEA) Region.

• You will be responsible for the overall management and technical operations of our fleet. This includes overseeing the daily operations of maintenance and repair, budgeting, survey schedules, on-board general assessment of vessels, inspections and docking, etc.
• Ensure the assigned vessels are technically operational or otherwise managed accordingly to the management agreement requirement
• Liaise with customers on technical and operational matters including vessel performance, etc.
• Attend to vessel dry docking, repairs and survey when requires and determine repair specifications for dry docking and maintenance.
• Provide and compile documented reports upon completion of dry docking, including summaries of work performed, operational budgets and actual expenditures.
• Identify and source for technical and operational supplies required for the vessels and ensure the rates are most economical.
• Ensure that all copies of statutory, solas and equipment certificates (life raft, compasses, etc) are properly maintained and documented
• Provide technical assistance and advice to ships both at home port and overseas.
• Perform evaluation for dry docking, repair quotes and selection of shipyards for repair works, ship maintenance etc.
• Perform monthly review of logs processes and attend to vessel inspections
• Monitor technical status of vessel with relation to class cert and survey
• Supervise contractors’ repair/maintenance of vessels
• Perform budgeting and cost control measures on ship spares and docking requirements
• Perform technical compliance audits and investigation on defects/failures on a regular scheduled basis to ensure conformance
• Work closely with the HSE Management team to ensure smooth and successful implementation of QHSE system and policies for the Division
• Perform systematic review of recommended codes, guidelines and standards and ensure compliance with Quality & Safety Management standards
• Ensure and maintain vessels’ zero loss time accident record and to report all vessel incidents, near Misses to prevent and eliminate potential incidents.
• Undertake any other Technical related assignments as and when required.

Requirements:

• Min Diploma in Mechanical Engineering with at min 5-8 yrs relevant experience in similar position
• Possess relevant sea-going work experience as Chief Engineer/Marine Engineer with minimum class 2 certification or equivalent with in experience in AHTS, Offshore Supply/Offshore tug/ Dive Support vessels. Those with DP vessel experience will be highly advantageous.
• Possess good organisational and communication skills and hands-on.
• Independent and resourceful. Able to work under pressure to meet deadline
• Analytical and highly proactive in technical trouble shooting and problem solving
• Familiarity with ISM / ISPS is a must
• Able to conduct effective stand-up training for vessel crews
• Ability to travel within short notice as required

Job Description

We are passionate about the fintech way of working and approaching things differently to how big banks typically operate. We’re currently looking for ambitious and motivated individuals who are keen to embrace growth and tackle the impending challenges in this fast-evolving industry, joining us on our journey. To cope with our expansion, we are now seeking a high caliber professional and self-motivated Technical Lead - Android to join our technology team.

Principal Responsibilities

• Develop mobile applications (Android) to for payments and FX product and services.
• Work together with Product Owners, Business Analysts, Solution Architects, Cyber Security and other stakeholders to delivery world-class mobile applications with outstanding customer experience.
• Help in system technical design, CI/CD and automated testing activities.
• Work in Agile teams, participated in or lead Sprint Show & Tell.
• Prepare necessary documents for technical specification and knowledge management.
• Investigate and resolve technical issues in testing and production.

Qualifications/Requirements

• Bachelor's Degree in Computer Science.
• 7+ years of experience.
• Good technical design and problem solving skills, and good communication skills, being able to take ownership and responsibility to work as individual contributor.
• Proficient in programming languages, frameworks and architecture including Kotlin, Swift, Node.JS, MVVM.
• Familiar with RESTful APIs concept and integration.
• Familiar with Cloud technologies.
• Familiar with DevOps, Security and automation tool stacks including Github, Jenkins, Ansible, Checkmarx, SonarQube, Postman, Appium, Selenium.
• Proficient in applying Agile development methodology in project development lifecycle and day-to-day work in scrum team.
• Fast learner in integrating third-party services to core platform including data warehousing services and other business fulfillment services.
• Being able to work under pressure and flexible hours in global team.

Today, Lonza is one of the world’s largest healthcare manufacturing organizations operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

Key responsibilities:

• Perform system and routine maintenance activities, including but not limited to user access management, system monitoring, software configuration, backup and recovery for control systems and networks.
• Provide support to resolve control system-related issues and failures by fixing and solving them, and engage with system vendors as required.
• Identify performance and security gaps to ensure computerized system integrity and proactively seeks out improvements and solutions.
• Oversight of control system policies and procedures to ensure alignment with current regulatory requirements.
• Provide office as well as after-office hours support (based on on-call rotation) to ensure smooth operation of the control systems supporting GMP production.
• Provide assistance to Engineering Support Team, Manufacturing, MSAT department where multi-functional support is needed to address and find root causes.
• Own and perform TrackWise deviation investigations and write-up on control system failures/errors; deviation trend review and root cause analysis as required per Lonza Quality requirements.
• Own change controls to plan and implement changes within stipulated timelines, meeting GDP and GMP requirements.
• Support control systems Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT) and other site qualification activities as needed.
• You should be familiar with 21 CFR Part 11 and EU Annex 11 requirements. Also, you need to know about data integrity requirements and expectations. Additionally, you should be aware of common industry practices related to GMP computerized system administration and management.
• Support the team to ensure inspection readiness at all times.
• Perform periodic reviews with respect to user authorizations and system audit trails.
• Support Data Owners in data audit trail reviews in terms of electronic data retrieval.
• Any other duties as assigned by Supervisor / Manager.

Key requirements:

• Degree or Diploma in Computer Science, Engineering, Information Systems or a related field.
• Relevant work experience in the design, implementation and/or support of instrumentation and control systems, preferably in the Bio-Pharmaceutical, Pharmaceutical, F&B industry.
• Experience with distributed control system, software development methodologies and automated system life cycle support in a regulated industry.
• Experience with various Windows operating systems, server architecture and control system-related infrastructure fundamentals.
• Proficiency in implementing standard methodologies for automation design and code development.
• Good understanding of cGMP’s requirements particularly as they relate to the operation, validation and maintenance of computer-controlled systems.
• Strong problem-solving and analytical skills.
• A valuable teammate, capable of working collaboratively with different teams.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

ROLE & RESPONSIBILITIES:

Project site supervision, inspection, documentation and coordination for structural, architectural, M&E works for public housing project

JOB DESCRIPTION:

· To assist the Consultant in supervision of the construction of the Structural Works under the Building Control Act.

· To assist the Consultants in supervision of the construction of the Architectural and M&E works as required by the Consultants and the Developer.

· To ensure all works on site, including installation methods and materials used are in accordance to contract specifications and approved drawings.

· To supervise and inspect the contractor’s works to ensure the works on site are of the expected quality.

· To ensure proper site documentation is maintained.

· Monitoring the construction activities.

· Conduct pre- and post-completion inspections.

· To conduct other related duties as required by the Consultants and Developer

JOB REQUIREMENTS:

· Minimum 3 years of experience in the supervision of building projects in Singapore, preferably in HDB projects.

· Possess at least the National Construction Certificate of Supervision (NCCS)

· Experience in precast structural works, prefabricated bathroom unit construction works and able to supervise architectural works or M&E works are essential. Candidates who are able to supervise inter-discipline works would be beneficial.

· Conversant in statutory code and requirements for site supervision, quality control procedures and construction administration.

· Good communication and coordination skills

· Employment contract period is approximately 24 months (with option to extend)

· Able to start work immediately preferred

· 5.5 days work week.

Summary:

The Technical Superintendent is responsible for technical operations of the assigned oil tankers.

Reports to: Vessel Manager / Technical Manager

Responsibilities:

· Ensure that the vessels achieve the required technical standards and performance.

· Ensure that the vessels’ certificates and documents are systematically updated and stored.

· Effective implementation of the Company’s planned maintenance system.

· Prepare, arrange and manage class, statutory and other vessel surveys.

· Prepare, manage and monitor dry-dockings and other required repairs and maintenance jobs.

· Review and promote vessels’ crew performance.

· Prepare and manage vessels’ technical budget.

· Any other tasks as assigned.

Requirements:

· Tanker seagoing experience as a Chief Engineer or Second Engineer (at least COC Class 1 or 2), or at least 2 years of experience as technical superintendent for oil tankers and bunker tankers.

· Strong sense of integrity and professionalism.

· Excellent leadership, teamwork, management and communication skills.

· Able to speak and write effectively in English.

Responsibilities:

-Inspection and supervision of Architectural and building works as required under the project and mandated under the Building Control Act & Regulations.

-Inspect and conduct all required tests for the project.

-Preparation & issuance of site memos on bad workmanship & non-compliant works.

-As-built drawings checks.

-Monitor progress of the works on site and at any off-site manufacturing facilities and report delays immediately.

-Observe and comply with site safety, submit all reports as directed, and ensure that works are carried out in a safe and proper manner

-Attend and witness all on-site testing of architectural works as required by the Client and authorities.

-Check that all architectural works are carried out according to the approved drawings and specifications and conform to all authority standards and requirements.

-Inspect the completed works and record all defects for rectification before handing them over to the Client.

-Others duties and responsibilities listed in project's contract.

Job Requirements:

-Candidate must be registered with BCA/IES as Resident Technical Officer

-At least 3 Year(s) of working experience in the related field is required for this position.

-Required Skill(s): Supervision of Architectural, building and construction works.

-Must attain certification in "BCSS" and "Develop a Risk Management Implementation Plan (bizSAFE Level 2)".

-Preferably Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

-Good communication skills

Job Description

The job involves the supervision of MRT projects Cross Island Line.

For those with less than the specified 3 years of relevant experience, training will be provided.

Job Requriements

RTO shall have diploma in the civil/structural discipline or National Certificate in Construction Supervision (NCCS) or equivalent and accredited by and registered with IES/ACES with minimum 3 years relevant experience in supervision deep excavation/ basement works.

- MRT experience will be an advantage.

- To assist RE & SRE to monitor all site activities

- Willing to work on night & rotation shifts

Job Description & Requirements

• Candidate must possess at least Diploma in Mechanical and/or Electrical Engineering recognised by the Professional Engineers Board (PEB) and have relevant working experience in the field.
• Candidate shall be accredited with the Joint Accreditation Committee (JAC) of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore. Those who do not have it but have extensive local experience may be considered.
• At least 5 Year(s) of working experience in the relevant engineering in the supervision of construction of mechanical and electrical works.
• Fully conversant with Building Control Act and Regulations & MOM regulations on building works. Able to systematically maintain site records, contract documents and meet reporting requirements under Building Control Act.
• Ability to administer contracts professionally and manage site team is essential.
• Ability to monitor progress and ensure that work done and materials used are in accordance with approved specifications, codes, standards and regulations, and to work with the Project Team, QP, and contractors to rectify any non-conformance.
• Extensive experience in pipe jacking works is a must.
• Contract duration : 18 months
• Work location: Bt Batok Road
• Project type: Construction of service reservoir and pipeline works
• No OT payment but time off will be given
• Able to commence work within short notice

Job Responsibilities:

• Provide technical expertise support to customers and internal team members
• Responsible on in-house application, customer application and development support
• Involves providing direct technical support to customers at their location.
• Conduct training sessions for customers / internal employees on how to use and maintain the products or services the company provides.
• Provide support to the engineering and quality assurance teams within the organization

Job Requirement:

• Bachelor’s Degree in Material/Mechanical Engineering or equivalent practical experience, Master’s degree will have an advantage
• At least 5 years of experiences in Semiconductor
• Good knowledge of wire bonding operations and concept
• Wire bonding hands-on experience is needed
• Possesses with good presentation skill, DOE skills are essential
• Minimum supervision and should have good communication skill with customers
• Willing to travel to oversea for customer on-site support

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Monday to Friday

8.30am to 6.00pm

Location: Changi

Basic + VB + attendance allowance + OT meal allowance

Responsibilities

• Troubleshoot, diagnose, and repair hardware issues (Barcode Printer).
• Identify software problems and provide appropriate solutions.
• Install and configure both hardware and software.
• Deliver prompt, accurate, and satisfactory feedback to customers.
• Provide internal technical support to the team.
• Offer basic training to customers on hardware and software.
• Demonstrate basic sales skills related to hardware, ribbon, and software products.

Requirements

• 1 to 2 years experience in technical support function is preferred
• Computer literacy
• Attention to detail and good problem-solving skills
• Excellent interpersonal skills.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Our client is a US established MNC company, world-class developer, manufacturer, and marketer of lubricant and fuel additives and chemicals designed to help enhance the performance of all types of transportation and industrial equipment.


Duration: 12 months
Working Hours: 5 days - Mondays to Fridays, 7:45am to 4:45pm
Working Location: Jurong Island (Company transport provided - Paya Lebar, Bishan, Yew Tee, Jurong East & Boon Lay)

Roles and Responsibilities:

• Organize material through Operations Trainers and complete technical writing assignment (Operating Manual and Procedures) with focus on order, clarity, conciseness, style, and terminology.
• Coordinate with Operations Trainers and other stakeholders to establish technical content and update relevant document through Operations Trainer guidance
• Edit, standardize, or make changes to document material as instructed by Operations Trainers
• Support Operations Trainer in the draft, review, validate, approval and publishing documents through SharePoint workflow and other Procedure databases
• Execute Document Review process through Operations Trainer guidance - Publish materials (Available in SharePoint) and execute revisions or changes in scope, format, and content according to Electronic Operating Manuals (EOM) Standards and Procedure Standards.
• Maintain records, files of work and revisions of all documents in Procedure databases
• Need to work with photographs, drawings, sketches, diagrams, and charts to illustrate material.
• Draw sketches using Microsoft Visio to illustrate specified materials or valve line-up sequence.
• Administrative and Logistics coordination support in terms of L&D work processes

Requirements:

• 3 years or more experience in a Technical Writer role or Ability to prove Technical Writing skills in Oil and Gas industry sector
• Diploma / Degree in Chemical Process, Communication or English. In lieu of degree, prior experience in Oil and Gas Industry sector in a technical writing capacity
• Strong writing skills. Strong communication and organization skills
• Strong MS Word knowledge and proficiency in MS Outlook. Proficient in other MS application (Excel, Power BI, Visio) preferred

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Registration No. R23112260 (MayThinKyu)

Primary Responsibilities

Team Leadership & Management

• Lead, supervise, and mentor the technical support team, fostering productivity and morale.
• Conduct regular training sessions to keep the team updated on new technologies and support protocols.
• Define clear goals, objectives, and performance expectations for team members.
• Oversee recruitment, onboarding, and performance evaluations to build a high-performing team.

Customer Support

• Ensure prompt and effective resolution of customer issues to achieve high satisfaction levels.
• Serve as an escalation point for complex or unresolved technical problems.
• Monitor customer feedback and address recurring issues proactively to improve the customer experience.
• Develop strategies to enhance customer support operations and service levels.

Operational Oversight

• Develop and maintain Standard Operating Procedures (SOPs) for technical support processes.
• Ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Implement and manage ticketing systems, reporting tools, and communication platforms.
• Analyze support trends to optimize workflows, improve efficiency, and reduce resolution times.

Technical Expertise

• Maintain in-depth knowledge of the company’s products, services, and technologies.
• Guide the support team in technical troubleshooting and resolving complex issues.
• Collaborate with product and engineering teams to address recurring technical challenges and improve products.
• Stay informed about industry trends and integrate best practices into the support process.

Communication & Collaboration

• Act as a bridge between the support team and other departments, such as sales, marketing, and product development.
• Provide senior management with regular updates on team performance, customer satisfaction, and operational challenges.
• Liaise with external vendors or partners to resolve third-party technical issues.
• Effectively communicate technical concepts to non-technical audiences and stakeholders.

Strategic Planning

• Develop and implement strategies to scale support operations in alignment with business growth.
• Allocate resources efficiently to meet current and future support demands.
• Establish and enforce customer service policies that align with company objectives.

Risk Management

• Identify risks in support processes and develop strategies to mitigate them.
• Ensure compliance with regulatory standards and data protection laws.

Metrics & Reporting

• Monitor support metrics such as first-response time, resolution time, CSAT (Customer Satisfaction Score), and NPS (Net Promoter Score).
• Leverage data-driven insights to refine processes and improve service quality.

Requirements

Qualifications & Experience:

• Bachelor’s degree in Cybersecurity, Computer Science, IT, IT Engineering, Business Administration, or related fields.
• A minimum of 5 years of experience in technical support, customer service, or IT management roles.
• Hands-on expertise in troubleshooting software, hardware, networking, and systems.
• Familiarity with ITIL frameworks or similar methodologies.

Technical Proficiency:

• Strong knowledge of Operating Systems (Windows, Linux, macOS), Networking Concepts (DNS, DHCP, firewalls, VPNs), and Cloud Platforms (AWS, Azure, Google Cloud).
• Proficiency with helpdesk tools (e.g., Zendesk, Freshdesk), CRM platforms (e.g., Salesforce), and monitoring tools (e.g., Nagios, SolarWinds, Datadog).

Certifications (Preferred):

• CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL Foundation, ScrumMaster, or Six Sigma certifications are advantageous.

Skills:

• Exceptional leadership, goal setting, and performance management abilities.
• Strong organizational and project management skills, with a strategic mindset.
• Expertise in conflict resolution, adaptability, and working under pressure.
• Commitment to delivering high-quality service and maintaining customer satisfaction.
• Excellent communication and interpersonal skills for handling escalations professionally.

Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781