Objectives of the position:

Data Analyst plays a critical role in driving continuous improvement, operational efficiency, and waste reduction across APAC and serves as the in-house expert for deriving actionable insights from Operations and Product management data to drive operational efficiency and support business decision-making. The analyst understands Operations and Product management data, requirements, gathers and consolidates data across APAC region, and distills this information into concise, actionable insights that can be effectively communicated to management and other stakeholders.

Key Responsibilities

• Develop clear and compelling visualizations to effectively communicate complex data insights to both internal and external stakeholders, enabling informed decision-making.
• Provide detailed analysis and actionable insights to support strategic and operational decisions, ensuring alignment with overall business objectives.
• Aggregate and interpret data from various sources to uncover trends and patterns, with a focus on process optimization and waste reduction.
• Collaborate closely with operations, supply chain, and product management teams across APAC to achieve organizational goals.
• Create and maintain dashboards that offer real-time visibility into key performance indicators (KPIs) across operations, logistics, purchasing, product, and management functions.
• Establish, measure, and refine KPIs to ensure they align with business objectives and drive continuous improvement.

Skills & Qualification

• Ability to present data insights clearly and persuasively to various stakeholders, including senior management and external partners.
• Ability to think critically and creatively to solve complex problems and optimize processes.
• Ability to analyze financial data and understand the financial impact of Lean initiatives on cost savings and ROI.
• Proficiency in visualization tools such as Tableau, Power BI, or QlikView for creating impactful dashboards and reports.
• Proficiency in Python and/or R for performing statistical analysis, creating predictive models, and managing large datasets.
• Experience with statistical methods such as regression analysis, hypothesis testing, and time-series analysis.
• Experience in planning, executing, and monitoring projects, including resource allocation and risk management.
• Strong focus on detail to ensure accuracy in data analysis and process improvements.
• Proven track record of successfully implementing practices in various operational settings.
• Proven ability to lead cross-functional teams and manage projects from initiation through completion.
• A bachelor’s degree in business management or a closely related field such as data science.

System Analyst

Job Responsibilities:

• Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
• To ensure continuous availability and optimal performance of the Customer Service CRM system.
• To work on the integration of video / Voice systems with the internal crm system.
• Review business requirements, provide recommendations, and evaluate solutions proposed by the Product Manager.
• Design, prepare, and execute comprehensive validation scenarios for new features.
• Collaborate with cross-functional teams including Product Management, QA, and Access Administrator to coordinate the testing, implementation, and successful deployment of system updates.
• Drive system adoption by increasing awareness and aligning with the Training team, QA, and Inbound leaders to promote new features.
• Coordinate with the PMO and Access Control Team to ensure compliance with regulatory requirements in specific regions.

Experience:

• 5+ Years of experience with Unified contact center (Cisco UCCM) or any other UCM.
• Experience in integrating Voice and video systems with CRM application.
• Experience in QA of Voice / video system.
• Experience with Business Continuity Management.
• Experience with product engineering.
• Experience with CRM.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Key Responsibilities

• Manage the business requirements and functional solution aspects of the project. • Analyse the stakeholders’ needs to identify improvement opportunities. • Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings. • Work with the stakeholders to ensure smooth implementation of new solution, including change management activities to ensure buy-in for the solution. • Perform business analysis: i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track and trace requirements. ii. Enterprise Analysis: Refine and clarify business need, define solution scope, and develop business case. iii. Elicitation: Explore, identify, and document business needs iv. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope. v. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need. • Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders. • Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures. • Lead and perform system validation activities and user acceptance tests. • Review performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes. • Assists with the documentation of technical design, specification, and technical solution. • Maintains document repositories used by project teams and assists with project documentation as needed.

What we are looking for

• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage. • Hands-on experience in full project development life cycles • Past track record in business analysis, application solutioning and design • Ability to model business requirements in business process modelling tool. • Ability to perform qualitative, quantitative and root-cause analysis. • Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs. • Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Job Description:

we need an experienced technical SME

1. 5+ years of total experience is required.
2. SharePoint to Wasabi migration experience is must
3. Microsoft technology experience is an additional advantage.
4. Experience in solutioning as well.
5. Evaluating the needs of the business and developing integration strategies for SharePoint environments
6. Staying current with the latest SharePoint updates and technologies to recommend system upgrades when necessary
7. Good communication to interact with clients.

JOB OVERVIEW

We are looking for a Technical Support Programmer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

· To upkeep and perform system maintenance of security and parking systems, and provide day-to-day system/technical support to users on all system related enquiries.

· Assist in resolving software related technical issues with customers, contractors and vendors.

· Able to provide necessary training to teammates and end-users.

· Assist in project implementation and enhancement work of security and car park systems including preparation and updating of application software.

· Work closely with the Field Support and Customer Support team both onsite and remotely.

QUALIFICATIONS AND REQUIREMENTS

· Bachelor’s degree in Computer Science/Engineering or related field with a minimum of 2 years relevant working experience preferred.

· Degrees from related fields and experienced candidates will also be considered.

· Must have proven experience with C#, Visual Studio, IIS, SQL, web services, CSS, AJAX, Javascript, XML etc.

· Strong understanding of SQL databases, writing and optimizing queries.

· Good and positive working attitude

· Willing to learn and pick up new skills.

· Able to handle pressure and work with tight deadlines.

· Able to work well individually and in a team.

· Self motivated, with a sense of ownership

Responsibilities:

• Provide support to technical department
• Coordinate surveys and ensure records are updated
• Work closely with technical superintendents for maintenance jobs
• Ensure vessel handover is smooth for current vessels and new builds
• Support superintendent for dry docking and ensure that repairs are within budget
• Coordinate with the vessels and various departments and other contractor services
• Get approval for superintendent, fleet managers and directors for all repairs
• Follow up on all documentation with contractors and vendors after completion of dry dock
• Ensure all certificates are up to date and comply with company procedures and policies

Requirements:

• Min Diploma in Marine Engineering
• Min 2 years work experience in Oil trading industry and in similar roll
• Knowledge of MS Office
• Good communications skills
• Team Player

Queenie Chua

R24125459

Responsibilities:

• Ensure smooth running of the Company’s computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company.
• Installing and configuring computer hardware operation systems and applications;
• Monitoring and maintaining the office and ship computer systems, networks and hardware, including liaising with external IT vendors regarding the same
• Assisting shore and sea staff, either face-to-face or over the telephone, to troubleshoot and resolve hardware or software issues
• Assist in preparing and administering the Company’s IT policy and procedures
• Assist with the Company’s cyber security defence, including configuring and upgrading routers, switches, firewalls, proxy, anti-virus software, access points etc.; and conduct disaster recovery operations
• Boarding of vessels to provide relevant IT support.

Requirements:

• Minimum 2 years of relevant experience.
• Minimum Diploma in related discipline.
• A team player with good interpersonal and communication skills.
• Able to work independently.
• Comfortable with boarding vessels within Singapore waters (safety training will be provided).

Queenie Chua

R24125459

• Responsible for the preparation of quarterly statement of accounts, reserves, and various calculations (commissions, portfolios, cash calls, etc.)
• Monitor cash call and XOL claims recoveries and ensure Loss Advice are sent out in a timely manner and follow up on the settlement of claims
• Reconciliation of treaty accounts, Aged Debtors Report and chase for settlement when necessary.
• Prepare quarterly MDP settlement.
• Assist in the preparation of the treaty renewal packages
• Responsible for the checking of slips / wordings and update the terms & conditions into our system.
• Attend to queries from clients, reinsurers, and related parties.
• Submission of data to MAS
• Assist with administrative matters such as filing and scanning documents to system.
• Any other adhoc requests

Requirements

• Minimum diploma holder in any discipline
• CGI or holders of other insurance certification will be advantageous
• Preferably 5 years of relevant experience
• Good working attitude and passion to learn
• Proactive attitude - constantly looking at ways to improve efficiency and job performance.
• Team-player and meet job requirements within tight timelines.
• Computer literacy skills (eg: pivot table, ppt, simple micro knowledge) is essential
• Effective communication and interpersonal skills
• Singaporeans and PRs only

Job Description:

· Supervise Bored Tunnel Works using Slurry TBM

· Supervise Segment selection, ring building, face pressure, etc

· Carry out statutory duties as site supervisor and to comply with all duties of site supervisor in accordance with the Building Control Act;

· To review all Authority's and Contractor's drawings;

· To review and supervise safety, environmental and health matters;

· To supervise the installation of instrumentation;

· To review, evaluate and assess the monitoring of instrumentation and interpretation of the results

Requirements:

· Diploma or Degree in Civil Engineering;

· Possess at least 3 years of experience in Bored Tunnelling with Slurry TBM;

· Accredited as RTO (Tunnel) by JAC of IES / ACES / TUCSS.

· Willing to work in shifts with long hours

· Any safety related training is preferred

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder
Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

about the company:
Our client is a leading global e-commerce and technology company, it connects businesses and consumers through innoviate digital platforms. It offers services in online retail, clould computing, digital payments and logistics.

about the job:

• Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Troubleshooting and resolving single customer issues with Windows
• Supporting Microsoft Office, Exchange, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions.
• Using remote administration tools to resolve issues on desktops, laptops, and printers.
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes
• Ensure all Asset and Inventory up to date and accurate in system

skills and experience required:

• 3+ years of desk side work experience in large enterprise companies
• Strong knowledge in User & VIP Support and ITIL methodology
• Familiar with Mac and Window OS system
• Pleasant with good telephone manner, mature and independent
• Able to work under pressure, self-motivated, strong problem solving and analytical skills
• Strong data analytic, communication & interpersonal skills
• MCP certified

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

Responsibilities

• Assist the team to support and maintain all software components.
• Ensure good documentation practices.
• Benchmark and optimize performance as necessary.
• Provide quality codes by testing and using up to date technologies.
• Facilitates the building and releasing of features by the engineering team.
• Automate deployment according to best practices.
• Facilitates unit testing and integration testing after the building of features is completed.

Requirements

• At least 2 years of experience in full stack development is preferred.
• Strong team player who is able to communicate well, and excited to lean new technologies in a fast phase environment.
• Possesses strong knowledge on .Net, Javascript, Typescript.
• Possesses knowledge on MySQL, MSSQL, PostgreSQL.
• Possesses knowledge on compiling Docker container & deployment.
• Experience in React.js or Angular
• Experience in SASS/SCSS
• Work individually or collaborate as a team.

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

About JobTech
JobTech is the world's leading artificial intelligence and big labour data analytics product company that empowers leaders to develop people for new work realities, driven by real labour market needs and individuals' personal aspiration. JobTech is growing rapidly with global big names customers from both private and public sectors.

About the Team
The JobTech team is an enthusiastic bunch, obsessed with solving human capital business problems in talent development, using deep technology and labour market data. We embrace empowerment and appreciate the depth of every member’s area of expertise. We are hands-on dreamers who are willing to invest in projects and people. If you think you should be part of this awesome team looking to scale faster and better, don’t be shy and let us know!

Job Description

JobTech is a product start-up looking to solve real world labour problems and deliver the best possible experience to our end users. We're seeking passionate, self-motivated individuals who thrive in dynamic environments.

• Extract insights from raw data and present them clearly through reports, visualisations, or analysis.
• Assist sales and marketing teams by generating and maintaining statistical reports and data.
• Collaborate with data scientists to curate and improve JobTech’s data engine, including but not limited to data curation and model improvement.
• Address client queries on JobTech’s data and analytics solutions, validations and capabilities.
• Independently diagnose and resolve data quality issues, implementing effective solutions.
• Propose, manage and build long term solutions to improve data integrity (both engineering and people management aspects).
• Research, evaluate and experiment on new data models or improvements on existing models.

Requirements

• A self-starter that can thrive in a fast-paced environment.
• Passionate about data analytic techniques, and willing to pick up new skills/tools.
• Proficient in Python (for data analytics) and SQL, 1 to 2 years of experience is required.
• Willingness to engage in solutioning discussions and resolving data related issues as and when required for external clients
• Hands-on experience with text mining or NLP will be a plus.
• Experience with interactive visualisations or dashboard frameworks such as Plotly and Dash is an added advantage.

Note: Compliance with our stringent information security policies is mandatory.

• Policy Compliance: Adhere to JobTech's information security policies and procedures.
• Risk Management: Identify, assess, and mitigate security risks to protect sensitive information.
• Incident Response: Participate in the detection, analysis, and response to security incidents.
• Security Training: Attend regular training on information security best practices.
• Data Protection: Ensure the confidentiality, integrity, and availability of JobTech data.
• Regulatory Compliance: Ensure compliance with relevant legal, regulatory, and contractual requirements related to information security.
• Team Collaboration: Work closely with other functional departments to ensure cohesive security measures.
• Confidentiality: Maintain the confidentiality of sensitive information and enforce data protection measures.
• Continuous Improvement: Stay updated on the latest security trends and continuously improve the JobTech's security posture.

The candidate’s primary role is to liaise with the business stakeholders to understand, review and analyze the current and proposed business operations and processes. The candidate is also required to liaise and bridge between the business and the various cross-functional technical teams.

Key Responsibilities

The responsibilities of the Business Analyst are:

• Liaise and communicate with business stakeholders to gather, review, and analyze business requirements

• Collaborate with the Delivery / Project Manager, and cross-functional teams on project-related activities and work

• Work closely with Product Owner to facilitate the writing and management of User Stories

• Able to assist and facilitate Agile ceremonies, in the absence of the Scrum Master

Job Requirements

Able to work and communicate with members from other teams and shared service teams.

Strong analytical and problem-solving skills

Can communicate fluently in English

Relevant work experience in Agile delivery

Relevant work experience in Singapore Public Sector

Relevant diploma/degree

Role Responsibilities:
1. Develop and Implement Custom Solutions
o Design, develop, and deploy customized Power Apps solutions to replace existing InfoPath forms, ensuring they align with business requirements and integrate seamlessly with SharePoint.
o Implement Power Automate workflows to automate processes across Power Apps and SharePoint, enhancing efficiency and user experience.
2. Automate Workflows and Business Processes
o Design and develop automated workflows using Power Automate to streamline approval processes, notifications, and other business tasks.
o Optimize and troubleshoot existing workflows to improve performance and ensure reliability, minimizing manual intervention.
3. Collaborate with Stakeholders to Gather Requirements
o Engage with business and technical stakeholders to understand current workflows, gather detailed requirements, and propose solutions that leverage Power Apps and Power Automate.
o Translate complex business needs into technical requirements and provide recommendations

Internal ref: 9273

Regards,

Lini

Recruitment Consultant

R22108463

Experience: 10+ Years

Role: System Analyst

Key Skills:

Shell Script, SQL, Spark, Python, System Diagram

Key Responsibilities:

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule.

Key Requirements:

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 14 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

Billing Analyst

Role Purpose

We are seeking a Billing Analyst to join our team in Singapore. Reporting to Head of Finance, you will predominantly be responsible for customer billing and invoicing as the main point of contact. You will play a key role in analysing billing and operational data, optimising billing processes and implementing new billing systems.

Your Tasks

1. Billing Management

• Prepare, review, and send invoices to clients/customers accurately and timely.
• Manage billing cycles, ensuring all data is captured accurately and deadlines are met.
• Handle billing inquiries from internal departments and external customers.
• Resolve billing discrepancies, identify issues, and implement solutions.

2. Data Analysis, Reporting, Management

• Use Excel and database tools and write queries to manage and analyse and visualise billing, financial and revenue datasets to track billing metrics and KPIs.
• Generate and maintain accurate financial reports, including accounts receivable, aging reports, and revenue trends.
• Identify billing inconsistencies and ensure data integrity through regular audits, data reconciliation and variance analysis.

3. Process Optimization

• Improve billing processes and systems, streamline workflow and ensure integration with financial systems (e.g. ERP systems) through automation and collaboration with Finance, Operations and IT.

4. Compliance & Documentation

• Maintain detailed documentation of billing procedures, data processing workflows, and financial records, ensuring adherence to company policies, accounting standards, and legal regulations.
• Support external and internal audits by providing accurate billing records and reports.

Your Profile

• A minimum of a diploma in Accounting or Finance, or other highly analytical field is preferred.

• At least 3 years of experience in billing will be an advantage. Fresh graduates are welcome to apply.

• Advanced proficiency in Microsoft Excel (e.g., macros, complex formulas, PivotTables, data validation).
• Strong experience with database tools such as SQL, MS Access, or similar database management systems.
• Knowledge of ERP systems (e.g., SAP, Oracle, QuickBooks) and billing software is a plus.
• Experience with data visualization tools like Power BI or Tableau is an advantage.
• Strong attention to detail and excellent problem-solving skills to identify patterns, discrepancies, and trends and interpret meaningful insights in complex financial data sets with a data-driven approach.
• Strong written and verbal communication skills for interacting and explaining billing and financial data with both technical and non-technical stakeholders.
• Able to prioritise and multitask to manage multiple billing cycles and deadlines in a fast-paced environment and ensure accuracy and timeliness in all tasks.
• Strong organizational skills with attention to documentation and financial records.

Our Facts

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Driving success, communicating information, and adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [email protected]

Reference number “BA_102024_ASSG”.

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.

Job description:

● Manage outstanding tickets pertaining to our services via email and phone

● Facilitate customers on-boarding process

● Manage scheduled reports and customer records (including contact list and subscription details)

● Manage office IT infrastructure with support from our vendors

● Manage all other documentation required in the back office

Team Summary

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development, and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

Client Contract Management (CCM) team supports Visa’s global strategy by managing the governance and contracting process of client contracts (from draft development and negotiation through to securing internal approvals, execution, auditing and reporting).

What a Contract Analyst, Client Contract Management does at Visa:

This role is an individual contributor within the AP CCM team based in Singapore office. The ideal candidate will be self-directed, analytical and a strategic thinker.

• Serve as the key CCM contract owner for the assigned markets in managing and facilitating client contract administration process which includes reviewing and processing contract requests, contract drafting, stakeholders’ approvals, contract issuance, and execution within agreed Service-Level Objectives (SLOs).
• Liaise with various stakeholders including Account Executives, Products, Legal, Finance, Audit etc to ensure that contracts are developed and approved consistently and promptly in accordance with relevant policies and procedures.
• Manage post-contract administration activities including and not limited to distribution of contract information to all necessary stakeholders, handling of hardcopies, contracts filing, database management, audit enquiries, and other post-execution activities.
• Maintain accurate and timely records and documents associated with all contracts for management reporting, capacity planning, as well as for audit purpose.
• Identify and implement process improvements for assigned markets and / or contract types, and provide value-add services to our stakeholders and business partners.
• Participate in special assignments and providing ad-hoc support and reporting as required, including but not limited to supporting other regions’ colleagues as needed.

Why this is important to Visa

The Contract Analyst is a subject matter expert in managing and administering client contracting process, from contract drafting request through to executed contract distribution, by working with various stakeholders of all levels. Subjected to audit reviews, Contract Analyst, as part of CCM team, ensures designated contracts are aligned with business processes and controls established by various Visa corporate policies and compliant with industry-specific rules and regulations, while continually looking for opportunities to optimize such process and controls.

Projects you will be a part of:

As part of the CCM team, you will get the opportunity to work on strategically important projects for Visa in addition to the core responsibilities of a Contract Analyst. This includes, but not limited to:

• Collaborating with our stakeholders including other region CCM colleagues, Legal, Finance, Sales, Products, Client Services etc, continuously looking for opportunities to optimize CCM processes and workflow to drive process improvements and efficiency;
• Participate in special assignments and providing ad-hoc support and reporting as required, including supporting other regions’ colleagues as needed.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities

• Prepare P&L forecast and review with management.
• Prepare detailed commentary for P&L variance analysis.
• Weekly P&L reporting to segment, regional and site management.
• Analyze P&L actuals during month end close and review with management.
• Work with cross functional team for P&L simulation or Scenario analysis, as required by Segment / Site management for decision making.
• Monitor financial KOI and highlight to management if there are significant variance compared to forecast. Work with various department to establish action plan and monitor its progress.
• Provide support for Lean / Kaizen Initiatives (savings validation) and lead/participate in Finance Lean / Kaizen project submissions on a quarterly basis.
• Will be responsible for Fixed asset new addition, disposal and yearly PI of fixed asset.
• Assist operation team in preparing new Capital expenditure (Capex) application with financial justification.
• Monitor and maintain budget in Acquire system for better traceability and cost management.
• Maintaining and updating all commodity codes in Acquire system
• Contribute to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs.
• Participate and adhere to Corporate Social and Environmental Responsibility (CSER) policy, programs and procedures.

Requirements:

• Bachelor’s degree or Professional Certification in Finance, Accounting or any related discipline.
• Must be computer literate (strong Excel skills).
• Have an understanding of BaaN and related ERP systems would be an added advantage.

Experience: 10+ Years

Role: System Analyst

• System Analyst with hands-on experience in implementing large scale data warehouse & analytics platforms in financial services industry
• Good functional knowledge of Retail bank, Wholesale & Global Markets products & business processes
• Finance Analytics expertise - Financial Reconciliation, Allocation, Fund Transfer Pricing, Budgeting, Forecasting, Performance Management & Regulatory Reporting
• Credit Risk Analytics expertise – Basel Reporting (Capital provisioning, RWA, EAD, EL), Credit Risk Exposure Reporting (Industry, Disclosures, Country of Risk), NPL, Counterparty Risk Reporting
• Proven analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information
• Experience in profiling data, query scripting for analysis & testing purposes
• Expertise in designing data models (Teradata FSDM, Dimensional Models, Reporting Tables)
• Knowledge & experience of mapping attributes from products systems such as Silver Lake Core Banking, Murex, Vision Plus, Intellect Trade Finance, SAP GL, OFSA, Moody’s RaY
• Experience in authoring Functional Specs / Solution documents
• Experience in building test strategy and test scripts for validation
• Experience in implementing data governance processes - reference data management, data lineage, data quality rules, Teradata MDM
• Exposure to Big data tools - Hue, Impala; ETL - Informatica PC, DQ, MM; Teradata MDM, Reporting - MS Power BI, Qlik
• Project management experience - involving planning, tracking and using waterfall and agile approaches
• Good attitude, team player, result driven, self-motivated and keenness to learn

We are seeking a motivated and detail-oriented Digital Business Analyst Intern to join our dynamic team. As an intern, you will gain valuable hands-on experience in various aspects of business analysis, including tender and RFP preparation, as well as presentation development. This role offers an excellent opportunity to learn from experienced professionals and contribute to impactful projects.

Responsibilities:

• Assist in analysing RFP and tender requirements, breaking down complex requirements into manageable components
• Support the preparation and submission of comprehensive RFP/tender responses
• Collaborate with subject matter experts to gather technical information and pricing details
• Maintain and organize proposal content library and response templates
• Track submission deadlines and help manage the proposal timeline
• Create and format proposal documents using Microsoft Office Suite
• Assist in quality control and proofreading of final submissions
• Document best practices and lessons learned from each proposal

Profile

• Pursuing or recently completed Bachelor's degree in Business Administration, Economics, Information Technology, or related field
• Strong analytical and problem-solving skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office Suite (especially Word, Excel, and PowerPoint)Detail-oriented with strong organizational skills
• Ability to work under pressure and meet strict deadlines
• Basic understanding of business processes and documentation
• Well versed with MS Office – Word, PPT

VAPT Analyst

Key Responsibilities:

• Conduct regular vulnerability scans and assessments on networks, applications, and systems.

• Analyze scan results, prioritize vulnerabilities based on risk, and recommend remediation actions.

• Design, implement, and manage security measures for network infrastructures.

• Monitor network traffic for unusual or suspicious activity and respond to security incidents.

• Stay up to date with the latest security threats, vulnerabilities, and mitigation techniques.

• Analyze potential threats and vulnerabilities to recommend proactive measures.

• Work closely with IT teams to ensure security best practices are integrated into all systems and processes.

• Assist in the development of security policies and procedures.

• Prepare detailed reports on security incidents, vulnerabilities, and remediation efforts.

• Maintain documentation of security protocols and incident responses.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field.

• 3 years of experience in vulnerability assessment, network security, or a similar role.

• Proficiency in security assessment tools (e.g., Nessus,Qualys, Burp Suite, Metaspoilt).

• Strong understanding of network protocols, firewalls,VPNs, IDS/IPS, and security best practices.

• Relevant certifications (e.g., CEH, CISSP, CompTIA Security+) are a plus.

• Excellent problem-solving and analytical skills.

• Strong verbal and written communication skills.

• Experience with incident response and security incident management.

• Familiarity with compliance frameworks (e.g., NIST, ISO 27001, PCI-DSS).

• Knowledge of scripting languages (Python, Bash, etc.)for automation tasks.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Conduct laboratory tests and analysis in compliance with established laboratory standards, policies and processes, and record all findings accurately.
• Perform analysis at site laboratories or at field assignments.
• Prepare and standardize reagents and test solutions.
• Review, question and repeat results if suspicious results are encountered.
• Represent the Laboratory as witness at third party and refinery laboratory.
• Maintain cleanliness and safety of the laboratory, including apparatus, equipment and materials used.
• Assist in the practical training of new Analyst where assigned.
• Perform shift work and overtime when required.
• Perform any tasks as assigned by supervisor.
• Apply judgement and act according to SGS standards of ethics and integrity.

Requirements:

• Diploma in Science, Chemistry, Chemical Engineering or related fields.
  Minimum one year of relevant working experience in Oil, Gas & Chemical laboratory.
• Good knowledge of laboratory processes and safe handling of chemicals.
• Good knowledge and experience in handling Gas Chromatography and other scientific testing instruments.
• High attention to details, meticulous with good time management.
• Results and service-oriented.
• Team player with a positive working attitude.
• Able to multi-task and work independently within challenging timelines.